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2021 KEYSTONE MONTANA HIGH COUNTRY

2 recalls — 2 complaints — 7 TSBs

24V234000 Mar 27, 2024
EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP
Defect Description
Keystone RV Company (Keystone) is recalling certain 2021-2023 Montana, 2021-2022 Montana High Country, 2022-2024 Fuzion, 2021 Crossroads Cruiser, and 2024 Dutchmen Aspen Trail LOFT vehicles. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
Consequence
A circuit board that overheats increases the risk of a fire.
Remedy
Dealers can remove the LED backlights or terminate the circuit for the red LED lights, free of charge. Owner notification letters were mailed May 2, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-452.
10,894 vehicles affected
Manufacturer: Keystone RV Company
21V368000 May 19, 2021
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:WIRING
Defect Description
Keystone RV Company (Keystone) is recalling certain 2021 High Country Montana trailers. The 120VAC wiring connectors for the slide room circuit were not mounted properly, which can allow water to enter the electrical connections.
Consequence
Wet electrical connections can increase the risk of a fire.
Remedy
Dealers will inspect the connectors, and mount the connectors to the frame, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-409.
3,292 vehicles affected
Manufacturer: Keystone RV Company

Complaint Statistics

2 total complaints 1 fires

Top Reported Components

ComponentComplaints
UNKNOWN OR OTHER2
UNKNOWN OR OTHER May 20, 2022
Incident date: Apr 16, 2022
This for a fifth wheel. I had a fire sparked from the 120V connection in my camper. Luckily I was at my campsite and it happened during the day, and I was able to extinguish the fire before it got worse. I paid for the repair and I am still waiting for reimbursement from manufacturer. I also stated ... Read more
Fire
UNKNOWN OR OTHER Dec 1, 2021
Incident date: Apr 30, 2021
Safety Recall: US: 21V-368 FIRE HAZARD 120VAC wiring connectors for the slide room circuit that can get wet and stay wet for extended periods of time due to the way they are mounted. Under certain conditions if the 120VAC connections are wet for an extended period of time it can lead to a... Read more

Technical Service Bulletins — 2021 KEYSTONE MONTANA HIGH COUNTRY

7 manufacturer communications from 7 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
160000 STRUCTURE3
980000 UNKNOWN OR OTHER2
031100 SERVICE BRAKES, ELECTRIC1
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER1
KSB-210122 Jan 17, 2024
160000 STRUCTURE
Revision of KSB-210122. It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is need
KSB-210122 V2 Nov 29, 2023
160000 STRUCTURE
It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.
210122 Mar 24, 2022
160000 STRUCTURE
It has been determined the units in this KSB population may develop sidewall cracks at both front slideouts. Only units that develop a crack will require this repair, if the sidewall is not cracked, no repair is needed.
Dexter #010 May 28, 2020
031100 SERVICE BRAKES, ELECTRIC
Dexter and General Motors have identified a compatibility issue between the GM Integrated Trailer Brake Controller used in newer GM models and various Electric/Hydraulic Actuators, including the Dexter DX Series. This issue was discovered a
No comms 2021-07 Aug 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for July 2021 for Keystone RV Company.
No comms 2021-11 Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02 Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.

KEYSTONE MONTANA HIGH COUNTRY — All Years Overview

Complete safety history for the KEYSTONE MONTANA HIGH COUNTRY across all model years (2010–2022).

15 Total Recalls
17 Total Complaints
0 Investigations
0 Reported Crashes
1 Reported Fires
0 Reported Deaths

KEYSTONE MONTANA HIGH COUNTRY — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2022 2 0 View
2021 (current) 2 2
2020 0 2 View
2019 1 4 View
2018 0 3 View
2015 1 2 View
2014 1 1 View
2013 1 1 View
2011 4 1 View
2010 3 1 View

Other KEYSTONE Models

Model Recalls Complaints
AEROLITE 0 0 View
ALPINE 0 0 View
ARCADIA 0 0 View
ASPEN TRAIL 0 0 View
ATLAS 0 0 View
AVALANCHE 0 0 View
BIG SKY 0 0 View
BOBCAT 0 0 View