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2019 KEYSTONE MONTANA HIGH COUNTRY

1 recalls — 4 complaints — 6 TSBs

19V129000 Feb 26, 2019
EQUIPMENT
Defect Description
Keystone RV Company (Keystone) is recalling certain 2019 Alpine and High Country Montana recreational trailers and 2018-2019 Avalanche and Montana recreational trailers equipped with cargo trays. The rivets that secure the stop bracket to the cargo tray may shear allowing the cargo tray to detach.
Consequence
If the cargo tray detaches, the tray may hit someone, increasing the risk of injury.
Remedy
Keystone RV has notified owners, and dealers will replace the affected fasteners, free of charge. The recall began March 26, 2019. Owners may contact Keystone RV's customer service at 1-866-425-4369. Keystone RV's number for this recall is 19-347.
1,535 vehicles affected
Manufacturer: Keystone RV Company

Complaint Statistics

4 total complaints

Top Reported Components

ComponentComplaints
UNKNOWN OR OTHER2
STRUCTURE:BODY1
STRUCTURE1
UNKNOWN OR OTHER Mar 25, 2021
Incident date: Jan 3, 2021
OUR BRAND NEW, $84,000, 2019 KEYSTONE RV MONTANA HIGH COUNTRY 373RD, THAT WE BOUGHT ON 05-30-2019, WAS NOT BUILT TO APPLICABLE CODES AND STANDARDS, NOR PROTECTED AGAINST FIRE AND VEHICLE DAMAGE, AND IS IN VIOLATION OF THE NHTSA AND DOT'S HIGHWAY SAFETY STANDARDS. IT IS A COMPLETE HAZARD! WE CONTACTE... Read more
STRUCTURE Mar 25, 2021
Incident date: Jan 3, 2021
OUR BRAND NEW, $84,000, 2019 KEYSTONE RV MONTANA HIGH COUNTRY 373RD, THAT WE BOUGHT ON 05-30-2019, WAS NOT BUILT TO APPLICABLE CODES AND STANDARDS, NOR PROTECTED AGAINST FIRE AND VEHICLE DAMAGE, AND IS IN VIOLATION OF THE NHTSA AND DOT'S HIGHWAY SAFETY STANDARDS. IT IS A COMPLETE HAZARD! WE CONTACTE... Read more
STRUCTURE:BODY Oct 9, 2020
Incident date: Aug 30, 2020
WHILE RETURNING FROM A CAMPING TRIP WE HAD A RAINIER ST TIRE MADE BY TREDIT TIRE BLOW OUT ON THE RIGHT SIDE OF THE TRAILER CAUSING DAMAGE TO THE RIGHT SIDE AND UNDERNEATH OF THE TRAILER. NEITHER KEYSTONE NOR TREDIT TIRE WILL ADMIT FAULT.*DT CONSUMER STATED VEHICLES WERE TAKEN BY THE DEALER.*JB
UNKNOWN OR OTHER Jul 24, 2020
Incident date: Jun 28, 2020
ON 4/4/2020 AT CAMPING WORLD, HARRISBURG, PA WHEN PICKING UP THE CAMPER FROM SERVICE WORK, IT WAS OBSERVED THAT THE 2 FRONT WEIGHT BEARING JACK MOUNT BRACKET WELDS HAD TORN AWAY FROM THE CAMPER FRAME AND WERE BENT AND TWISTED. CAMPING WORLD STAFF WERE NOTIFIED AND THEY WERE REPLACED. THE CAMPER WAS ... Read more

Technical Service Bulletins — 2019 KEYSTONE MONTANA HIGH COUNTRY

6 manufacturer communications from 3 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
160000 STRUCTURE2
350000 EQUIPMENT2
980000 UNKNOWN OR OTHER1
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER1
KSB-191007 Dec 10, 2019
160000 STRUCTURE
This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to insta
KSB-191007 Dec 10, 2019
350000 EQUIPMENT
This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to insta
KSB-191007 Dec 10, 2019
160000 STRUCTURE
Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan
KSB-191007 Dec 10, 2019
350000 EQUIPMENT
Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan
No comms 2021-11 Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
No comms 2022-02 Mar 1, 2022
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2022 for Keystone RV Company.

KEYSTONE MONTANA HIGH COUNTRY — All Years Overview

Complete safety history for the KEYSTONE MONTANA HIGH COUNTRY across all model years (2010–2022).

15 Total Recalls
17 Total Complaints
0 Investigations
0 Reported Crashes
1 Reported Fires
0 Reported Deaths

KEYSTONE MONTANA HIGH COUNTRY — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2022 2 0 View
2021 2 2 View
2020 0 2 View
2019 (current) 1 4
2018 0 3 View
2015 1 2 View
2014 1 1 View
2013 1 1 View
2011 4 1 View
2010 3 1 View

Other KEYSTONE Models

Model Recalls Complaints
AEROLITE 0 0 View
ALPINE 0 0 View
ARCADIA 0 0 View
ASPEN TRAIL 0 0 View
ATLAS 0 0 View
AVALANCHE 0 0 View
BIG SKY 0 0 View
BOBCAT 0 0 View