2022 JEEP WAGONEER Recalls, Complaints & Safety

The contact owns a 2022 Jeep Wagoneer. The contact stated that while driving at an undisclosed speed, a minor seated inside the vehicle pulled on the handle of the rear driver’s side door, and the door opened unexpectedly. On another occasion, while the vehicle was parked, the rear passenger’s side door failed to open after being unlocked. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 78,000.

I was driving about 10mph around a turn and the motor turned off and I had to park to start the motor again. When I came to a complete stop the car engaged it's parking break and suddenly jerked forward. This has happened several times in the last year and this time I was the driver of the vehicle. It's a extreme safety issue and my wife has had it happen to her at a busy intersection more than one time.

The vehicle flashed a critical low battery warning while in operation driving. After traveling approximately 2 miles further, the vehicle warning lights started flashing and the vehicle shifted into park and shut off. In the middle of the road the vehicle could not be shifted into neutral and was stuck in a dangerous place. The emergency flashers shut off after 15 minutes while waiting for a tow truck. This vehicle has had two battery replacements in the last two years.

The contact owns a 2022 Jeep Wagoneer. The contact stated that while driving at an undisclosed speed, there was an abnormal odor inside and outside the vehicle. No warning lights were illuminated. The vehicle was taken to two dealers several times; however, the failure was not duplicated. The dealers performed several diagnostic tests, but no leaks were evident. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The contact stated that the failure was persistent. The contact stated that the coolant was purple while refilling the coolant reservoir. Additionally, the contact stated that while checking the coolant reservoir, the coolant was a rust color and had an abnormal odor. The contact also became aware that there were small particles inside the coolant reservoir. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.

My jeep will randomly not let me back up as it thinks there is something behind it and automatically apply the emergency brake. I brought it to dealership when it was still under warranty for this issue and they could not figure it out. My jeep will randomly stop as it’s driving, it will still rev when I push the pedal but it will not move in reverse or drive. The automatic shut off says it needs to be serviced and does not work. The automatic emergency braking comes on randomly if I stop. I constantly get alerts that my blind spots are blocked. I’ve cleaned sensors as the dealership has recommended which doesn’t make a difference. My lift gate will only work intermittently. Sometimes it shuts on my kids. My screen only works sometimes. Which is dangerous when I don’t have access to back up camera. I currently owe $31,000 still on this vehicle and I have 5 kids. I really need this vehicle fixed as I cannot afford to get rid of it. It has been unreliable since I’ve owned it and I’m really disappointed in this Wagoneer. It’s very expensive to insure and it’s had nothing but issues. The tow bills are becoming expensive as well.

When driving the car this winter, noticed the smell of something burning. After that, the heated steering wheel stopped warming. Took it to a repair shop since there was open no recall related to this. Repair shop diagnosis: - heated steering wheel not working due to electrical short. More info below, pictures included. Finding Confirmed customer concern. Attempted to activate the heated steering wheel and found the light to come on for roughly 4-5 seconds then shut itself off. Scanned the vehicle and found 2 fault pertaining to the heating element and steering wheel having an open circuit. Removed the airbag and visually inspected all connectors for the steering wheel. Found the 2 pin connector from the steering wheel to the clock spring to be stuck in the clock spring. Further removed the steering wheel and trim pieces around the steering column and visually inspected the clock spring. Found the 2 pin connector between the steering wheel and the clock spring to be melted together and noticed the wires were getting hot to touch when activating the heated steering wheel. Back probed the connector between the clock spring and the heated steering wheel connector and found less than 2 volts present. Monitored and found while the steering wheel was being moved left to right the voltage would fluctuate dramatically. Recommend replacing the air bag clock spring and steering wheel due to melt damage and further monitor voltage and functionality of the heated steering wheel and other accessories. Highly recommend not operating the heated steering wheel until repairs have been made. Could cause more damage to the surrounding components.

During normal driving in temperatures below approximately 20–27°F, the vehicle began losing electrical charge as indicated by the malfunction indicator light (MIL) and battery warning message. While my wife was attempting to return home, multiple vehicle systems progressively shut down, including electric power steering, ABS, auto-leveling suspension, and lane departure assistance. As she was pulling into our driveway, the vehicle completely shut off, resulting in total loss of propulsion and power steering. The vehicle had to be towed to the dealership. This was the second occurrence of this failure. A third incident occurred the following day under similar temperature conditions. During that event, MIL and battery warnings appeared again during normal driving. She was able to reach our driveway before complete shutdown occurred. On the most recent incident, the following diagnostic trouble codes were present: P0EEC, P1618, P0008, and U0111. These are the same codes that were recorded during the previous two incidents. After the first two failures, Kernersville Dodge stated the issue had been repaired and charged us for the repairs. The same failure condition has now reoccurred. This failure results in sudden loss of propulsion and loss of power steering while driving, creating a significant safety hazard.

The lithium battery failed causing a complete loss of power, power steering, power brakes while driving with 3 small children on board. Battery indicator warning on dash. The dealer expressly stated that the car was safe to drive. Obviously that was incorrect. Thank goodness we were able to safely stop and be towed to the dealer. I escalated to "Jeep Cares" Case number Jeep Wagg Case 95595257and going on 4 weeks and no one can tell me when the battery will be available and that this battery will only last 3 years. If Jeep has no inventory then that is a red flag and the consequences of this failure puts lives at risk

Car software automatic update and sensor stuff not workin at all when some thing happen & Dealer Can’t fix that problem need to priority service from NHTSA

The contact owns a 2022 Jeep Wagoneer. The contact stated that while her husband was driving at approximately 10 MPH, the vehicle stalled, and smoke was coming from under the hood. The contact stated that the smoke had also entered the passenger cabin. The contact stated that her husband had not mentioned whether any warnings had illuminated. The contact stated that when she arrived to pick him up, the fire was extinguished. The fire damage was confined to the engine compartment. The vehicle was towed to a dealer, but it was not a manufacturer dealer. The vehicle was diagnosed, and it was determined that the generator and the start/stop battery had caught fire and needed to be replaced. The contact was advised that the battery was on national back order. The vehicle was not repaired. The contact stated that she had searched online and associated the failure with an active NHTSA National Action Number: PE24018 (Electrical System, Hybrid Propulsion System, Engine, Engine and Engine Cooling). The manufacturer was not informed of the failure. The failure mileage was approximately 90,000.

Fire

The contact owns a 2022 Jeep Wagoneer. The contact stated that while her husband was driving at approximately 10 MPH, the vehicle stalled, and smoke was coming from under the hood. The contact stated that the smoke had also entered the passenger cabin. The contact stated that her husband had not mentioned whether any warnings had illuminated. The contact stated that when she arrived to pick him up, the fire was extinguished. The fire damage was confined to the engine compartment. The vehicle was towed to a dealer, but it was not a manufacturer dealer. The vehicle was diagnosed, and it was determined that the generator and the start/stop battery had caught fire and needed to be replaced. The contact was advised that the battery was on national back order. The vehicle was not repaired. The contact stated that she had searched online and associated the failure with an active NHTSA National Action Number: PE24018 (Electrical System, Hybrid Propulsion System, Engine, Engine and Engine Cooling). The manufacturer was not informed of the failure. The failure mileage was approximately 90,000.

Fire

Safety Recall for quarter window trim detaching from vehicle. Passenger side visor dropping down with wires disconnect while driving. This recall and visor needs repaired ASAP

The contact owns a 2022 Jeep Wagoneer. The contact stated that while her husband was driving at approximately 10 MPH, the vehicle stalled, and smoke was coming from under the hood. The contact stated that the smoke had also entered the passenger cabin. The contact stated that her husband had not mentioned whether any warnings had illuminated. The contact stated that when she arrived to pick him up, the fire was extinguished. The fire damage was confined to the engine compartment. The vehicle was towed to a dealer, but it was not a manufacturer dealer. The vehicle was diagnosed, and it was determined that the generator and the start/stop battery had caught fire and needed to be replaced. The contact was advised that the battery was on national back order. The vehicle was not repaired. The contact stated that she had searched online and associated the failure with an active NHTSA National Action Number: PE24018 (Electrical System, Hybrid Propulsion System, Engine, Engine and Engine Cooling). The manufacturer was not informed of the failure. The failure mileage was approximately 90,000.

Fire

Safety Recall for quarter window trim detaching from vehicle. Passenger side visor dropping down with wires disconnect while driving. This recall and visor needs repaired ASAP

My 2022 Wagoneer has stalled out 3 times at intersections as a result of the automatic start/stop. This is extremely dangerous! I have been stranded in the intersection 2 out of the 3 times until I was able to turn off/on the vehicle and trouble shoot it.

Vehicle shut-off while driving. Electrical failure due to voltage issue with hybrid (eTorque) system. Los off power while driving vehicle on roadway with potential loss of control. Vehicle taken to dealership and diagnosed with failure of hybrid battery. During my ownership of the vehicle I've had to replace the primary battery 3 times due to ongoing electrical problems with this engine.

While approaching a stop sign at a speed of less than 10mph with my wife and three small children in the car, the engine shut off and the steering/braking became degraded. I was able to restart the car after stopping, but the auto start / etorque does not appear to be working any more. I will be dropping the car off for diagnostics, but after some research this appears to be a common issue which is already under investigation.

The contact owns a 2022 Jeep Wagoneer. The contact stated that while depressing the brake pedal to stop at a stop light, the vehicle lost power and decelerated unintendedly. Several unknown warning lights were illuminated. During the failure, the contact's teenage daughter was seated on the passenger’s side of the vehicle. The vehicle was towed to the dealer, where it was diagnosed and determined that the transmission needed to be replaced. The contact stated that the battery was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but the contact was still waiting for a call back from the dealer. The approximate failure mileage was 31,000.

On two separate occasions within 2 months of each other, the low battery/voltage warning appeared and shortly thereafter, every warning light in the dash came on and various messages appeared on screen stating that there were power/electrical issues. The car then shut down and died while in motion. Extremely dangerous as in the first instance, the vehicle was in the White Mountains region of New Hampshire (on a main road, Rt. 16), with no cell reception, cold weather, and at night, leaving us stranded. The second occasion happened on a busy highway with my wife and young daughter in the car. We were able to get off the highway when the warning lights came on; however, the car died in Downtown Boston, at night, in the winter (December). the first time this happened, the car was towed, a "software update" was done, and we were back on the road. then less than 2 months later, the same thing happened, and is this time diagnosed as the eTorque motor. There is an open NHTSA investigation for this exact issue. Investigation:PE24018

I took my vehicle to an authorized dealership for an active safety recall. The dealership documented the recall as INCOMPLETED and did not perform the required repair. No explantation, repair, or reasonable timeframe was provided. The vehicle remains unrepaired despite the recall being federally mandated and required to be completed at no cost. This situation puts vehicle occupants at potential safety risk due to an unresolved safety recall. I am reporting the dealership's failure to complete the recall as required by law.

We bought this vehicle in July. And noticed the middle seat stopped reclining forward and backward. It it stuck in the upright position. I looked online and saw a recall, (NHTSA 21V-919 / Recall Y86) concerning the second-row center 2nd row bench seat recliner pull strap, which could bind and prevent the seatback from locking upright, violating safety standards; dealers fix this by adjusting or replacing the strap mechanism. My VIN does not have this recall, but these describe the conditions of the seat, the make, model, and year of the vehicle as well.

VEHICLE VIBRATES AND BOUNCES AT HIGH SPEEDS KEEP BRINGING TO DEALER WHO CAN'T REPAIR. MAKES IT HARD TO CONTROL AT HIGHER SPEEDS.

Rearview and 360-degree surround camera intermittently fails or displays a blank/no image when reverse is selected. Failure behavior matches NHTSA recalls 23V-577 and 24V-436 for the same model, but this VIN is excluded from the recall population. Issue affects rear visibility and compliance with FMVSS 111. Dealer and manufacturer have been notified.

The contact owns a 2022 Jeep Wagoneer. The contact stated while driving at slow speeds, the Automatic Parking Brake erroneously activated, and the vehicle suddenly stalled. The contact shifted to park(P) and restarted the vehicle. The check engine warning light illuminated, and the engine Auto START/STOP message was displayed. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the local dealer on several occasions to be diagnosed, but the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Action Number: PE24018 (Electrical System, Hybrid Propulsion System, Engine, Engine and Engine Cooling), which the contact related to the failure. The failure mileage was 10,000.

At a busy intersection the vehicle failed to restart on the automatic start/stop did not restart the vehicle. After getting the vehicle restarted it the ebrake activated mid way through the intersection. This occurred after the dealer applied an update to fix the issue. This was worse than the first incident as the brake was applied after the vehicle started to move after getting it restarted.

At a busy intersection the vehicle failed to restart on the automatic start/stop function. The vehicle behind almost hit us as the brake lights turned off when the pedal was released.