2024 JEEP GRAND CHEROKEE 4XE
2 recalls, 48 complaints - 5/5 safety rating
25V766000 Nov 6, 2025
ENGINE
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
Consequence
A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
Remedy
Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysle... Read more
24V720000 Sep 27, 2024
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence
A vehicle fire while parked or driving can increase the risk of injury.
Remedy
This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltag... Read more
Complaint Statistics
48 total complaints
1 crashes 5 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 10 |
| POWER TRAIN | 5 |
| SERVICE BRAKES | 5 |
| VEHICLE SPEED CONTROL | 4 |
| ENGINE | 4 |
| UNKNOWN OR OTHER | 4 |
| AIR BAGS | 3 |
| EXTERIOR LIGHTING | 2 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 2 |
| SUSPENSION | 1 |
AIR BAGS
Aug 21, 2026
Incident date: Jun 21, 2026
The contact owns a 2024 Jeep Grand Cherokee 4XE. The contact stated that upon starting the vehicle, the "Service Hybrid System" message was displayed and the air conditioning system failed to operate. The vehicle later failed to start and was towed to the dealer, where the contact was informed that ... Read more
ELECTRICAL SYSTEM
Aug 21, 2026
Incident date: Jun 21, 2026
The contact owns a 2024 Jeep Grand Cherokee 4XE. The contact stated that upon starting the vehicle, the "Service Hybrid System" message was displayed and the air conditioning system failed to operate. The vehicle later failed to start and was towed to the dealer, where the contact was informed that ... Read more
POWER TRAIN
Apr 27, 2026
Incident date: Dec 27, 2025
The notice for the Transmission Shift Cable Failure was issued on Oct 09, 2025. This seems to be a high risk that could cause a crash unexpectedly. I would like to issue a complaint per the recall: If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely... Read more
EXTERIOR LIGHTING
Mar 19, 2025
Incident date: Mar 7, 2025
Low Beam Headlamps are very dim-hard to drive at night because of low visibility
VEHICLE SPEED CONTROL
Feb 21, 2025
Incident date: Jan 31, 2025
CRUISE CONTROL SURGING VEHICLE BEYOND INITIAL SET LIMIT. I recently purchased my 2022 Nissan frontier 4x4 crewcab from a Texas dealership. After driving it for a week or so, I noticed that while the "Cruise Control" is engaged, any sort of incline ahead of the vehicle will cause the transmissio... Read more
SERVICE BRAKES
Feb 16, 2025
Incident date: Jan 23, 2025
In early October 2024, my Fisker received over the air software update 2.2. This software update bricked the car, rendering it in operable, and I was unable to even unlock the vehicle. I managed to get in through the back window, and triggered the alarm when I tried to start the car. The vehicle was... Read more
UNKNOWN OR OTHER
Feb 16, 2025
Incident date: Jan 23, 2025
In early October 2024, my Fisker received over the air software update 2.2. This software update bricked the car, rendering it in operable, and I was unable to even unlock the vehicle. I managed to get in through the back window, and triggered the alarm when I tried to start the car. The vehicle was... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Feb 16, 2025
Incident date: Jan 23, 2025
In early October 2024, my Fisker received over the air software update 2.2. This software update bricked the car, rendering it in operable, and I was unable to even unlock the vehicle. I managed to get in through the back window, and triggered the alarm when I tried to start the car. The vehicle was... Read more
SERVICE BRAKES
Jan 13, 2025
Incident date: Jan 6, 2025
Brakes were malfunctioning and did not work. I was traveling South of Hwy 99 in the middle lane and noticed the vehicles in front of me were slowing down and braking. I attempted to applied the brakes but it was not working. I swerved to the left to avoid a collision with the vehicles in front of me... Read more
Crash
4 injured
UNKNOWN OR OTHER
Jan 13, 2025
Incident date: Jan 6, 2025
Vehicle hesitates when accelerating from a stop.
ELECTRICAL SYSTEM
Jan 13, 2025
Incident date: Jan 6, 2025
The contact owns a 2013 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded... Read more
ELECTRICAL SYSTEM
Dec 12, 2024
Incident date: Dec 8, 2024
I just started up the car one morning and had multiple sensor warnings. Brought it to the Honda dealership and told it was an internal sensor camera malfunction and wanted $2000+ to fix it. This honestly should be a recall as I’ve had several other Honda owners complaining about the same thing whi... Read more
ELECTRICAL SYSTEM
Dec 9, 2024
Incident date: Dec 6, 2024
My car keeps slipping into neutral, not able to go over forty three miles per hour. Will not go into park or drive at times. Electrical issues. This has happened several times two times on the freeway, with one of them and entering the freeway, almost causing an accident.
STRUCTURE:BODY
Dec 9, 2024
Incident date: Dec 6, 2024
The sliding door closed on my child's hand cutting the top of his finger off down to his finger bone.
1 injured
ENGINE
Dec 7, 2024
Incident date: Dec 4, 2024
Wife was going to work. Started to notice difference in the feel of the drive. Then the check engine light came on. When she started to accelerate the vehicle jerks. When the vehicle is at a stop then accelerates the it takes about 5 seconds for the car to start moving. Today the vehicle turns on bu... Read more
POWER TRAIN
Dec 7, 2024
Incident date: Dec 4, 2024
Transmission is shuddering. Can try to accelerate and it lurches until it finally catches gear and goes. Definitely a concern when at a stop and pulling into traffic
EXTERIOR LIGHTING
Dec 7, 2024
Incident date: Dec 4, 2024
My car shows a warning message that says, right front side marker light issue. I understand Audi issued a recall for this issue but only for certain VINs which did not include my car.
TIRES:BEAD
Dec 2, 2024
Incident date: Nov 28, 2024
I bought the Bridgestone tires in Sept 2023 from Walmart. On Nov 23, 2024, I went to Walmart auto center to have 4 Bridgestone tires rotated and balanced. The tech discovered severe bead separation in 3 of 4 tires. I had to buy 4 new tires. I have pictures of the tires with bead separation on ... Read more
SERVICE BRAKES
Nov 19, 2024
Incident date: Nov 19, 2024
ABS warning light flashes then Traction Control will flash with a bing-bong noise. Now a few days later the 2 lights come on at startup and stay on. Bing -Bong noise is intermittent. Cruise Control will no longer engage. Model 2018 2500 Laramie crew cab with 122K miles. My concern is braking wh... Read more
POWER TRAIN
Nov 19, 2024
Incident date: Nov 19, 2024
I was on [SSS], right before [SSS], traveling back from visiting family for the weekend. My vehicle suddenly lost all power while I was in the fast lane doing highway speeds. Luckily I was able to get over to the sliver of shoulder while there was no acceleration and only a brake . Although I was a... Read more
ENGINE
Nov 19, 2024
Incident date: Nov 19, 2024
I was on [SSS], right before [SSS], traveling back from visiting family for the weekend. My vehicle suddenly lost all power while I was in the fast lane doing highway speeds. Luckily I was able to get over to the sliver of shoulder while there was no acceleration and only a brake . Although I was a... Read more
ELECTRICAL SYSTEM
Oct 16, 2024
Incident date: May 11, 2024
My Jeep start making a horrible grinding and clicking noise every time I turn the steering wheel. It sounded like the wheels would about to come off. It would shake violently going to the road. The A/C was not cooling. It felt super hot inside at all times. The passenger dash was making a rattl... Read more
ELECTRICAL SYSTEM
Oct 16, 2024
Incident date: Sep 11, 2024
battery problems, was supposedly recalled for it and now the car is dying and the alarm is going off in my driveway at 10:30pm after being off for hours. the alarm doesn’t turn off with the fob or if key is in ignition, i need to remove the battery panel find a ratchet and remove one of the batter... Read more
EXTERIOR LIGHTING:HEADLIGHTS:BULBS
Oct 16, 2024
Incident date: Sep 11, 2024
I’m not going to use all caps, I’m not going to use bad words, I’m not even going to be mean here although I feel all are warranted. I drive at night, the absolute failure to regulate the incredible beams brighter than the sun,being installed onto the front of cars and trucks, should be a hug... Read more
POWER TRAIN
Oct 16, 2024
Incident date: May 11, 2024
My Jeep start making a horrible grinding and clicking noise every time I turn the steering wheel. It sounded like the wheels would about to come off. It would shake violently going to the road. The A/C was not cooling. It felt super hot inside at all times. The passenger dash was making a rattl... Read more
UNKNOWN OR OTHER
Oct 16, 2024
Incident date: May 11, 2024
Paint peeling on front left finder and where both front finders connect to the cab. N/A The dealer was informed and photos sent. Just the photos sent N/A
VISIBILITY:WINDSHIELD
Oct 8, 2024
Incident date: Oct 1, 2024
The contact owns a 2023 Tesla Model 3. The contact stated that while driving at an undisclosed speed, a rock struck the front windshield, causing a crack. The contact stated that the front windshield had previously been replaced for the same failure. The vehicle was not diagnosed or repaired by an i... Read more
ENGINE
Oct 2, 2024
Incident date: Jul 2, 2024
Vehicle has a CVT transmission and it failed around 87,000 miles. Both catalytic converters had to be replaced at this same time. When using assisted cruise control, the vehicle slams on the brake causing all passengers to jolt forward and vehicles behind to have to swerve not to hit me from behind... Read more
ELECTRICAL SYSTEM
Sep 17, 2024
Incident date: Jul 24, 2024
The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount o... Read more
VEHICLE SPEED CONTROL
Sep 17, 2024
Incident date: Jul 24, 2024
I took my 2014 F150 in to Aaron Ford of Lake Elsinore on September 6th 2024 to repair a sudden downshift recall 24S37. The reason for taking the the truck in was because an event happened where I was on the freeway and the truck downshifted into a lower gear. I nearly lost control at that time. They... Read more
POWER TRAIN
Sep 17, 2024
Incident date: Jul 24, 2024
I took my 2014 F150 in to Aaron Ford of Lake Elsinore on September 6th 2024 to repair a sudden downshift recall 24S37. The reason for taking the the truck in was because an event happened where I was on the freeway and the truck downshifted into a lower gear. I nearly lost control at that time. They... Read more
UNKNOWN OR OTHER
Sep 9, 2024
Incident date: May 21, 2024
The infotainment system on my 2019 Subaru Outback has failed. The problem arose suddenly. The system is randomly cycling through radio stations, the touch screen has stopped responding to being touched, the gps apps stopped working properly and across the board the unit no longer works. The touchs... Read more
ELECTRICAL SYSTEM
Sep 9, 2024
Incident date: May 21, 2024
The infotainment system on my 2019 Subaru Outback has failed. The problem arose suddenly. The system is randomly cycling through radio stations, the touch screen has stopped responding to being touched, the gps apps stopped working properly and across the board the unit no longer works. The touchs... Read more
SEAT BELTS
May 8, 2024
Incident date: May 1, 2024
I brought this car brand new at ABC HUNDUIA IN Las Vegas NV I now like in NY And my engine making a loud winning noise as I steer and the seat drivers side does not retract back into place .I just spent over 3 grand to fix other issues A/C cost over 3 grand but they never fixed what I requested. Pl... Read more
SERVICE BRAKES
May 4, 2024
Incident date: May 4, 2024
2017 Ram 2500 the Antilock braking system failed resulting in erratic brake pedal at times difficult to stop. bought replacement parts online, had them installed, had same issue. then took it to the local dealer, they have had the truck for a week now, replaced all brakes, rotors, pads, master cylin... Read more
SERVICE BRAKES
May 4, 2024
Incident date: May 4, 2024
For the second time the front brake calipers on my 2015 Ford Expedition have locked up causing premature brake pad and rotor failures, causing the rotors to turn blue because they got so hot, therefore causing my brakes to fade and coast into the intersection. (No accidents yet). First repair was do... Read more
AIR BAGS
May 4, 2024
Incident date: May 4, 2024
Hi
ELECTRICAL SYSTEM
Mar 23, 2024
Incident date: Mar 22, 2024
Repeated failures with my parking brake applying itself when it wants too. It’s not on a hill, it’s not just when towing my trailer, it’s not related to solar flares - this truck is dangerous. The brakes apply at speed, did it on [XXX] in LA. The whole system just applied the brakes at 55mph. ... Read more
FUEL/PROPULSION SYSTEM
Mar 23, 2024
Incident date: Mar 22, 2024
It is the fuel pump recall I am in need of replacement. I have went to Honda and tried to have them look at it and they gave me a complete run around. My car begins to jerk and when I go to speed up the car doesn’t like to go. Honda said it wasn’t the fuel pump but I have had it looked else wher... Read more
AIR BAGS
Mar 1, 2024
Incident date: Feb 29, 2024
I bought my RAV4 in May 2018, and it currently has just under 100,000 miles. My local mechanic says he "was kneeling on the driver's seat while reinstalling the center console after replacing the e-brake cable, when the side curtain air bags deployed!" He is frantic as this has never happened befor... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Mar 1, 2024
Incident date: Feb 29, 2024
This is the 3rd time it happened to me. I was driving on the highway at speed 60-70 and a flash came across my dash that said emergency brake warning and my car started slowing down. I panicked and pulled over the road. The warning came on so fast and not even a min it stood on. It went off within 5... Read more
ENGINE AND ENGINE COOLING
Mar 1, 2024
Incident date: Feb 29, 2024
The contact owns a 2008 Hyundai Azera. The contact stated while driving 55 MPH, the battery charging warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the valve cover gasket was leaking onto the alternator, causing the alternator to fail. The me... Read more
VEHICLE SPEED CONTROL
Feb 28, 2024
Incident date: Feb 27, 2024
The conditions listed in Toyota Customer Support Program ZJB for the brake booster and master cylinder occurred after the 10 year in service date on my vehicle. Brake, ABS, and Traction control warning lights turn on intermittently and when this happens brake response is poor and cruise control shut... Read more
SUSPENSION
Feb 28, 2024
Incident date: Feb 28, 2024
The contact owns a 2019 Tesla Model S. The contact stated that while driving at an undisclosed speed and attempting to complete a turn, the contact heard an abnormal sound emanating from the front end of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagno... Read more
ENGINE
Feb 28, 2024
Incident date: Feb 28, 2024
Driving at approximately 55 mph and dash lights started flickering, radio went off, reset to 530 (am radio). Vehicle started sputtering and slowing down in traffic and completely shut down. Lost all power and coasted to side of road. I had no or little control of vehicle. I have "connected services... Read more
VEHICLE SPEED CONTROL
Feb 28, 2024
Incident date: Feb 28, 2024
Driving at approximately 55 mph and dash lights started flickering, radio went off, reset to 530 (am radio). Vehicle started sputtering and slowing down in traffic and completely shut down. Lost all power and coasted to side of road. I had no or little control of vehicle. I have "connected services... Read more
WHEELS
Feb 28, 2024
Incident date: Feb 27, 2024
I recently had to replace all of the lug nuts on this car due to swelling. Ford said they were all faulty. There were no warnings about the problem. It was noticed in a routine service appointment. I was informed the risk could be that I would not be able to remove them if I experienced a flat tire,... Read more
ELECTRICAL SYSTEM
Feb 28, 2024
Incident date: Feb 27, 2024
There is an issue with the drivers door locking mechanism. Something between the electrical and the mechanical components that lock and unlocks the door keeps breaking. So far you can always unlock the door manually by pulling the door handle but it sporadically will not lock or unlock by the remote... Read more
NHTSA Safety Ratings, 2024 JEEP GRAND CHEROKEE 4XE
2024 Jeep Grand Cherokee 4xe SUV 4WD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 5 / 5 ★★★★★ |
| Frontal Crash, Driver | 4 / 5 ★★★★☆ |
| Frontal Crash, Passenger | 5 / 5 ★★★★★ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 14.0% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard |
| Lane Departure Warning | Standard |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy, 2024 JEEP GRAND CHEROKEE 4XE
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 2.0L 4-cyl, Automatic 8-spd (4-Wheel Drive) | 23.0 | 24.0 | 23.0 | Regular Gas and Electricity | $2,650 |
CO2 Emissions: 177.0 g/mile (Standard Sport Utility Vehicle 4WD)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
JEEP GRAND CHEROKEE 4XE - All Years Overview
Complete safety history for the JEEP GRAND CHEROKEE 4XE across all model years (2022, 2025).
16
Total Recalls
466
Total Complaints
0
Investigations
19
Reported Crashes
9
Reported Fires
0
Reported Deaths