2024 JEEP GRAND CHEROKEE 4XE
2 recalls — 46 complaints — 5/5 safety rating
25V766000 Nov 6, 2025
ENGINE
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
Consequence
A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
Remedy
Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysle... Read more
24V720000 Sep 27, 2024
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence
A vehicle fire while parked or driving can increase the risk of injury.
Remedy
This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltag... Read more
Complaint Statistics
46 total complaints
1 fires 1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 8 |
| ELECTRICAL SYSTEM | 8 |
| POWER TRAIN | 7 |
| SERVICE BRAKES | 5 |
| VEHICLE SPEED CONTROL | 3 |
| ENGINE | 3 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 3 |
| ENGINE AND ENGINE COOLING | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
| WHEELS | 1 |
ELECTRICAL SYSTEM
Apr 27, 2026
Incident date: Dec 27, 2025
The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the recall and informed the contact that parts were limi... Read more
SERVICE BRAKES
Mar 19, 2025
Incident date: Mar 7, 2025
In June of 2024 the engine hot and oil pressure low light came on in the middle of a busy intersection and the car went limp had to get it towed to dealer. They replaced engine thermostat. March 18, 2025 was driving down interstate at 80 mph when wheel locked up and brakes. The power steering and br... Read more
AIR BAGS
Feb 21, 2025
Incident date: Jan 31, 2025
The contact owns a 2021 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manu... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Feb 16, 2025
Incident date: Jan 23, 2025
In early October 2024, my Fisker received over the air software update 2.2. This software update bricked the car, rendering it in operable, and I was unable to even unlock the vehicle. I managed to get in through the back window, and triggered the alarm when I tried to start the car. The vehicle was... Read more
UNKNOWN OR OTHER
Feb 16, 2025
Incident date: Jan 23, 2025
The catalytic converter had to be replaced after 3000 miles. Vehicle was purchased in September and it had to be replaced in December. Had to take vehicle in twice for them to diagnose the problem.
UNKNOWN OR OTHER
Feb 16, 2025
Incident date: Jan 23, 2025
We aren't sure what happened exactly. We drove the car 10 minutes from my house to my work, and it started smoking when she parked. The car eventually caught fire and was completely destroyed, including damage to the structure it was parked next to. USAA has the car currently. My safety was put ... Read more
Fire
ELECTRICAL SYSTEM
Jan 13, 2025
Incident date: Jan 6, 2025
The contact owns a 2013 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded... Read more
ENGINE AND ENGINE COOLING
Jan 13, 2025
Incident date: Jan 6, 2025
The contact owns a 2013 BMW X1. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jan 13, 2025
Incident date: Jan 6, 2025
On January 6, 2025, one week after picking up the new vehicle from the car dealers lot I was driving on the Merritt parkway when suddenly the AEB light came on and then the traction control and engine light. The vehicle quickly lost power and even with my foot pressed fully on the gas pedal, it woul... Read more
UNKNOWN OR OTHER
Dec 12, 2024
Incident date: Dec 8, 2024
My sunroof exploded while driving this morning shattering all over me and almost causing a life threatening crash.
UNKNOWN OR OTHER
Dec 9, 2024
Incident date: Dec 6, 2024
Hi, I have received 2 safety recall notices against my Honda 2023 CR-V on 3rd October & 14th October. One was for the Steering gearbox worm wheel & Other was for the improper production of the high pressure fuel pump. Since then I have visited & contacted Honda Carland Roswell numerous times but ... Read more
FUEL/PROPULSION SYSTEM
Dec 9, 2024
Incident date: Dec 6, 2024
Hi, I have received 2 safety recall notices against my Honda 2023 CR-V on 3rd October & 14th October. One was for the Steering gearbox worm wheel & Other was for the improper production of the high pressure fuel pump. Since then I have visited & contacted Honda Carland Roswell numerous times but ... Read more
EXTERIOR LIGHTING
Dec 7, 2024
Incident date: Dec 4, 2024
My car shows a warning message that says, right front side marker light issue. I understand Audi issued a recall for this issue but only for certain VINs which did not include my car.
ELECTRICAL SYSTEM
Dec 7, 2024
Incident date: Dec 4, 2024
Camping World, Freedom Roads LLC did not complete NHTSA Manufacturer Recall Number 66B NHTSA Recall Number 24V-436 prior to delivery on or about August 8th, 2024 and did not inform me of this recall. Unacceptable! I am scheduled to complete recall at a Ram dealership on 12/10/2024.
POWER TRAIN
Dec 7, 2024
Incident date: Dec 4, 2024
2024 Jeep grand cherokee 4xe Loss of power while driving. currently has about 4600 miles on it but having issues entire time of ownership. Also been experiencing very hard jerky shifting and a red wrench "service hybrid electric vehicle system" light coming on periodically. Loss of complete power w... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Dec 2, 2024
Incident date: Nov 28, 2024
Automatic braking system has came 3 different time with out anything near the vehicle. First two times it happened I thought maybe something ws there I did not see, the third time I had two people witness the event and verified there was nothing behind the vehicle when the automatic braking stopped... Read more
ENGINE
Nov 19, 2024
Incident date: Nov 19, 2024
I was on [SSS], right before [SSS], traveling back from visiting family for the weekend. My vehicle suddenly lost all power while I was in the fast lane doing highway speeds. Luckily I was able to get over to the sliver of shoulder while there was no acceleration and only a brake . Although I was a... Read more
ELECTRICAL SYSTEM
Nov 19, 2024
Incident date: Nov 19, 2024
I was on [SSS], right before [SSS], traveling back from visiting family for the weekend. My vehicle suddenly lost all power while I was in the fast lane doing highway speeds. Luckily I was able to get over to the sliver of shoulder while there was no acceleration and only a brake . Although I was a... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Nov 19, 2024
Incident date: Nov 19, 2024
When driving down interstate five in San Diego, my vehicle decided that it wanted to come to a screeching halt suddenly as the forward collision system activated randomly, causing my neck to jolt and a distill in pain. I had no idea what was going on, but in order to try to get out of the way of tra... Read more
1 injured
STRUCTURE:BODY
Oct 16, 2024
Incident date: May 11, 2024
Paint peeling on front left finder and where both front finders connect to the cab. N/A The dealer was informed and photos sent. Just the photos sent N/A
UNKNOWN OR OTHER
Oct 16, 2024
Incident date: Sep 11, 2024
A malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected. The car then ran hot and started jerking. I took it to autozone for them to look and could not find anything, I had a mechanic come over to look at it, and he couldn't find anything either. ... Read more
ENGINE
Oct 16, 2024
Incident date: Sep 11, 2024
A malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected. The car then ran hot and started jerking. I took it to autozone for them to look and could not find anything, I had a mechanic come over to look at it, and he couldn't find anything either. ... Read more
UNKNOWN OR OTHER
Oct 16, 2024
Incident date: May 11, 2024
Paint peeling on front left finder and where both front finders connect to the cab. N/A The dealer was informed and photos sent. Just the photos sent N/A
POWER TRAIN
Oct 16, 2024
Incident date: May 11, 2024
On the night of [XXX], I was driving on [XXX] with my husband. I lost the ability to steer, accelerate, shift and brake the car. I was able to blast the horn or I would’ve caused a multi-car accident. Unconnect was static and jumping screens. The headlight and taillights wouldn’t stop flashin... Read more
WHEELS
Oct 8, 2024
Incident date: Oct 1, 2024
On [XXX], I started driving to work when I heard an click from my front wheel. The car was driving without any problem. After a while when making a U-turn, the car front wheel got completely locked with a "grinding sound" and I lost control of the car. Fortunately, it was at low speed and I just sto... Read more
ELECTRICAL SYSTEM
Oct 2, 2024
Incident date: Jul 2, 2024
EPB and auto hold lights come on intermittantly/randomly.
POWER TRAIN
Sep 17, 2024
Incident date: Jul 24, 2024
I took my 2014 F150 in to Aaron Ford of Lake Elsinore on September 6th 2024 to repair a sudden downshift recall 24S37. The reason for taking the the truck in was because an event happened where I was on the freeway and the truck downshifted into a lower gear. I nearly lost control at that time. They... Read more
POWER TRAIN
Sep 17, 2024
Incident date: Jul 24, 2024
My 2020 F150 transmission is having serious issues related to accelerating and decelerating, and rough shifting (causing jerking forward and backwards) which are now a major safety concern. The transmission gets stuck in gear, sometimes shifts from 4th to 1st gear, gets stuck in 7th gear, or will no... Read more
ENGINE
Sep 17, 2024
Incident date: Jul 24, 2024
1. Unknown - clunking noise in front driver side. May be related to “Part 573 Safety Recall” with the pinch bolt. Experiencing similar issues as described in this recall report. 2. Unknown - intermittent failure of the “active lane management” system. System will stop working and become una... Read more
SERVICE BRAKES
Sep 9, 2024
Incident date: May 21, 2024
Master Brake Cylinder leaked brake fluid into brake booster resulting in complete loss of brakes. Warning light displayed low break fluid moments before complete loss of braking power, +/- 60 seconds before all breaking power was lost. Certain 2018 Ford F-150's currently qualify for this recall b... Read more
POWER TRAIN
Sep 9, 2024
Incident date: May 21, 2024
At about 58000 miles my vehicle began to shake violently as I drove it. I initially thought the wheels were out of balance or I had a leaf spring issue. Had both issues looked at and that was not it. Took it to a Chevy dealer who wanted 200 dollars just to look at it. By this time I was just over ... Read more
SERVICE BRAKES
May 8, 2024
Incident date: May 1, 2024
I am losing brake fluid. Likely from rotted brake lines. Was given a quote attached below for repair of rotten brake lines 2 years ago. My friend has the same vehicle (a 2014 model) and had to replace brake lines for the same issue. I've never heard of break lines rotting and leaking on another make... Read more
ELECTRICAL SYSTEM
May 4, 2024
Incident date: May 4, 2024
wiring harness fused together
FUEL/PROPULSION SYSTEM
May 4, 2024
Incident date: May 4, 2024
1) Car shuts off automatically when driving. The only option to start engine again is to shut off the engine and restart. 2) Car hesitate when gas engine is communicating with electric battery. Car acts like it is is neutral for about 5 seconds The both issues listed above creates a serious safety... Read more
SERVICE BRAKES
May 4, 2024
Incident date: May 4, 2024
For the second time the front brake calipers on my 2015 Ford Expedition have locked up causing premature brake pad and rotor failures, causing the rotors to turn blue because they got so hot, therefore causing my brakes to fade and coast into the intersection. (No accidents yet). First repair was do... Read more
VEHICLE SPEED CONTROL
Mar 23, 2024
Incident date: Mar 22, 2024
It is the fuel pump recall I am in need of replacement. I have went to Honda and tried to have them look at it and they gave me a complete run around. My car begins to jerk and when I go to speed up the car doesn’t like to go. Honda said it wasn’t the fuel pump but I have had it looked else wher... Read more
POWER TRAIN
Mar 23, 2024
Incident date: Mar 22, 2024
The motorcycle broke spontaneous two bolts that support the bracket that have the gearshift pedal, a step (to rest the foot) and the side stand. This on the left side of the motorcycle. The motorcycle can't be rode because a safety switch is in the stand.
ENGINE AND ENGINE COOLING
Mar 1, 2024
Incident date: Feb 29, 2024
The contact owns a 2008 Hyundai Azera. The contact stated while driving 55 MPH, the battery charging warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the valve cover gasket was leaking onto the alternator, causing the alternator to fail. The me... Read more
ELECTRICAL SYSTEM
Mar 1, 2024
Incident date: Feb 29, 2024
The contact owns a 2008 Hyundai Azera. The contact stated while driving 55 MPH, the battery charging warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the valve cover gasket was leaking onto the alternator, causing the alternator to fail. The me... Read more
UNKNOWN OR OTHER
Mar 1, 2024
Incident date: Feb 29, 2024
This is a followup to complaints 11574396 & 11574483. I was advised by service that the vehicle passed an inspection and it was ready for pickup. I went to the service department to pick up the vehicle. The service manager advised me that the vehicle was properly wired, and that he believed the pro... Read more
POWER TRAIN
Feb 28, 2024
Incident date: Feb 27, 2024
This report involves a vehicle that was leased new from a dealership less a week ago. This vehicle has barely 200 miles on the odometer. While driving in electric mode, the engine completely shut off. The car shifted into park in the middle of traffic. I couldn’t shift it out of park — not even... Read more
VEHICLE SPEED CONTROL
Feb 28, 2024
Incident date: Feb 28, 2024
Driving at approximately 55 mph and dash lights started flickering, radio went off, reset to 530 (am radio). Vehicle started sputtering and slowing down in traffic and completely shut down. Lost all power and coasted to side of road. I had no or little control of vehicle. I have "connected services... Read more
ELECTRICAL SYSTEM
Feb 28, 2024
Incident date: Feb 28, 2024
Driving at approximately 55 mph and dash lights started flickering, radio went off, reset to 530 (am radio). Vehicle started sputtering and slowing down in traffic and completely shut down. Lost all power and coasted to side of road. I had no or little control of vehicle. I have "connected services... Read more
UNKNOWN OR OTHER
Feb 28, 2024
Incident date: Feb 28, 2024
Last night, an incident occurred, which was previously reported to NHTSA. This morning, while driving to the dealership to address that incident, the vehicle's engine turned off while driving in hybrid/gas mode. The "D" was blinking on both the shifter and on the driver information panel. I was able... Read more
VEHICLE SPEED CONTROL
Feb 28, 2024
Incident date: Feb 27, 2024
The conditions listed in Toyota Customer Support Program ZJB for the brake booster and master cylinder occurred after the 10 year in service date on my vehicle. Brake, ABS, and Traction control warning lights turn on intermittently and when this happens brake response is poor and cruise control shut... Read more
SERVICE BRAKES
Feb 28, 2024
Incident date: Feb 27, 2024
The conditions listed in Toyota Customer Support Program ZJB for the brake booster and master cylinder occurred after the 10 year in service date on my vehicle. Brake, ABS, and Traction control warning lights turn on intermittently and when this happens brake response is poor and cruise control shut... Read more
NHTSA Safety Ratings — 2024 JEEP GRAND CHEROKEE 4XE
2024 Jeep Grand Cherokee 4xe SUV 4WD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 5 / 5 ★★★★★ |
| Frontal Crash — Driver | 4 / 5 ★★★★☆ |
| Frontal Crash — Passenger | 5 / 5 ★★★★★ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash — Driver | 5 / 5 ★★★★★ |
| Side Crash — Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 14.0% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard |
| Lane Departure Warning | Standard |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy — 2024 JEEP GRAND CHEROKEE 4XE
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 2.0L 4-cyl, Automatic 8-spd (4-Wheel Drive) | 23.0 | 24.0 | 23.0 | Regular Gas and Electricity | $2,950 |
CO2 Emissions: 177.0 g/mile (Standard Sport Utility Vehicle 4WD)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
JEEP GRAND CHEROKEE 4XE — All Years Overview
Complete safety history for the JEEP GRAND CHEROKEE 4XE across all model years (2022–2025).
16
Total Recalls
461
Total Complaints
0
Investigations
23
Reported Crashes
8
Reported Fires
0
Reported Deaths