2023 JEEP GRAND CHEROKEE 4XE

2 recalls, 160 complaints

ENGINE

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.

Consequence

A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.

Remedy

Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysle... Read more

117,904 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Consequence

A vehicle fire while parked or driving can increase the risk of injury.

Remedy

This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltag... Read more

154,032 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

Complaint Statistics

160 total complaints 5 crashes 5 fires 7 injuries

Top Reported Components

Component	Complaints
ENGINE	35
ELECTRICAL SYSTEM	19
UNKNOWN OR OTHER	19
STEERING	12
SERVICE BRAKES	10
POWER TRAIN	8
AIR BAGS	7
FUEL/PROPULSION SYSTEM	6
SUSPENSION	6
STRUCTURE:BODY	4

Incident date: Sep 6, 2026

The contact owns a 2023 Jeep Grand Cherokee 4XE. The contact stated that while out of town, the vehicle was parked at the residence; however, neighbors informed the contact that the vehicle had caught fire overnight. The local fire department responded to the scene and extinguished the fire. A fire ... Read more

Fire

Incident date: Sep 6, 2026

Fire

Incident date: Aug 15, 2026

GoodYear 265/60R18, Morning NHTSA, i had these 4 tires inspected by good year, the 4xe trailhawk has 28,000 miles but the tires are very low because of the wait of the phev it slides it very harder to stop because the traction is so bad, sometimes i feel like i have a pickup truck with no because it... Read more

Incident date: Mar 2, 2026

Multiple low coolant alerts. Dealer inspected 3 times and denied problem while vehicle still under warranty. Dealer simply topped off coolant and denied finding leaks or any other issue. Now low coolant again and EPC/ check engine light. Took car to independent owned shop who confirmed 2 water pump... Read more

Incident date: Apr 20, 2024

Current mileage: 55,000 miles, and the warranty expired at 50,000 miles. Shortly after the expiration, a bunch of warning alerts started to pop up, along with a solid yellow check engine light. I had the error codes read, and it came back as, “P2402 SAE: EVAP System Leak Detection Pump Control Cir... Read more

Incident date: Apr 20, 2024

Incident date: Dec 31, 2025

Battery has "sulfated" twice in 15 months of ownership. Lexus/dealer have replaced battery two times. Considered safety issue since battery could "die" at any time. Could be locked out of car with infant inside or if battery dies while driving, car could become immobile.

Incident date: Dec 16, 2025

My car is leaking coolant. There is no warning light or anything. Had to be towed to the dealership. Dealership confirms the truck is not driveable and needs an upper radiator hose which is on backorder until January. There aren't any loaner vehicles according to the dealership.

Incident date: Dec 16, 2025

The contact owns a 2018 Mitsubishi Outlander. The contact stated that while driving approximately 35 MPH over a pothole, the driver's side and passenger side curtain airbags erroneously deployed. The contact stated that no collision had occurred prior to the air bags deployment. The manufacturer and... Read more

Incident date: Dec 16, 2025

While driving my 2025 Ram RHO on the freeway I experienced a sudden steering malfunction resulting in loss of normal steering assist and abnormal steering response. The steering became stiff and difficult to turn and maintain control. This occurred without warning. The failure creates a serious safe... Read more

Incident date: Dec 16, 2025

The car had electrical Warning- literally the vehicle in totality shut down and I needed a tow to dealership- after diagnosis an electrical part-DC CONVERTER PART # 433123464. The part is unavailable anywhere. I called tri-state area in my own attempts for my car to be repaired. I was advised my the... Read more

Incident date: Jan 31, 2024

In December of 2024, my jeep felt like a ghost was pressing my brakes. It got worse over time despite any troubleshooting we did and replacing sensors did not work. It went inot limp mode and would not drive out of second gear. Took it to my mechanic to find there is a national issue and back order ... Read more

Incident date: Mar 21, 2025

Transmission ĥas not shifter right since I purchased the vehicle. Perking and high rpm not shifting. Tool to ford they replaced clutches and it continued. Took it back 13 months later they claimed clutches needed replaced, issue has continued. Now the TCM is bad and jerking so severe it almost caus... Read more

Incident date: Mar 21, 2025

Latch on drivers door won't latch and door will not stay closed sometimes when temperatures get below freezing

Incident date: Mar 21, 2025

Service electronic braking system/ service antilock brake system, (ABS). My local dealership stated this is a nationwide known issue for the past three years with manufacture and supplier issue and that there is no no remedy or fix for this at this time.

Incident date: Mar 11, 2025

Reduction of power , impossible to charge the kilometre says 21 kkm drops from 21 to 0 and the mountain settings dont run, I drive on maintenance , when charging at paying station does not charge,

Incident date: Jan 31, 2025

Tire blow and lost control hit the tree

Crash 1 injured

Incident date: Jan 31, 2025

Tire blow and lost control hit the tree

Crash 1 injured

Incident date: Jan 31, 2025

Steering sticks when driving on the road, like it has worn tooth in a gear. You can feel it in the steering wheel. It also makes the car drift from side to side. The vehicle wants to wander on the roadway.

Incident date: Feb 22, 2025

The E to alternator quit rear bearing bad was told that the part was on backorder. It’ll be 68 months for part to come in. We need to have a better description on what bearings they use for the alternator.

Incident date: Jan 20, 2025

Lack of illumination of headlights straight ahead. No light shines to the sides of the vehicle making it difficult to see left or right when negotiating a turn at night. I have put new bulbs in both sides the best money can buy at CarQuest with no improvement. The headlight lenses are not dirty o... Read more

Incident date: Jan 20, 2025

My truck is a 2017, but only has 46,000 miles on it. The engine light came on and it started banding loudly. I lost power and it would not go over 30 miles per hour. The dealer informed me the lifter failed and destroyed the cam shaft. Upon research, I have discovered this is a problem for many ... Read more

Incident date: Jan 20, 2025

I believe Volkswagen has made a recent software change which causes the brakes to malfunction when operating in the rain. The problem began after I had a software update performed by the dealer in January 2025 and manifests itself when slowing down and approaching the last mile or two per hour when ... Read more

Incident date: Aug 15, 2023

I have a 2021 Jeep Wrangler 4XE Rubicon. My vehicle has been recalled three times for updates. I have had one recall done for the defroster due to the faulty software that can cause reduced visibility increasing a risk of a crash. The second one was for risk of fire from a faulty high voltage batte... Read more

Incident date: Aug 15, 2023

The contact owns a 2023 Kia K5. The contact stated that while driving at 65 MPH in hot weather, a loud popping sound came from underneath the vehicle. The vehicle lost motive power. The check engine warning light was illuminated. The contact coasted into a ditch and inspected the vehicle, but no ex... Read more

1 injured

Incident date: Aug 15, 2023

Incident date: Feb 17, 2025

The contact owns a 2023 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Route 22 Honda (75 US-22, Hillside, NJ 0720... Read more

Incident date: Feb 17, 2025

Rear main seal keeps blowing out due to PVC hose freezing also noticed oil on ground from rear the transmission at work so

Incident date: Feb 17, 2025

Incident #1 - exiting a parking garage and the vehicle shut off. My wife was able to pull into a parking spot. the vehicle was towed to the dealer and the resolution was a faulty fuel pump module. Incident #2 - My wife was at highway speed 65mph during rush hour 4 lanes of traffic when without war... Read more

Incident date: Feb 10, 2025

Rear toe arms are malfunctioning barely drive vehicle on 54342 mileage on vehicle. Having to do with steering jeopardize Leicester on my and my family. VMy vehicle has been inspected. This issue has been inspected by Cadillac mechanics and indicated needs immediate attention. No indicator lights wer... Read more

Incident date: Feb 10, 2025

Purchased vehicle new and after 3 days the power steering became inoperable as well as traction control , hillstart assist and showed that the fowrad camers was in default .

Incident date: Jan 29, 2025

Rear fenders are rusted such that wiring harness falls off from underside if fenders and rubs on tires. Middle of frame rusted through on right and left side and dealer's floor lift went about half-way through both sides when the technician. tried to raise truck to check wiring under truck. The lift... Read more

Incident date: Jan 21, 2025

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The... Read more

Incident date: Jan 21, 2025

The contact owns a 2015 BMW 535I. The contact stated while driving at undisclosed speeds or while the vehicle was parked, the message “Engine Coolant Level Low" and "Top off Soon as Possible - See Owner’s Manual” were displayed. Additionally, the message “Possible Engine Damages - Attention ... Read more

Incident date: Jan 21, 2025

Incident date: Jan 19, 2025

Oil started leaking while car was idling causing smoke to enter the cabin as well as all under the hood. Car was undriveable at this point. She was lucky there was no traffic. Car had to be towed and cylinder head was cracked. Mazda has a known faulty cylinder head problem they have refused to fix a... Read more

Incident date: Sep 1, 2024

Vehicle has coolant leaking and temp getting hot just like the Ford coolant recall on my year, make and model of car, yet my VIN doesn't bring up a recall. Took to Ford dealership for a coolant sensor recall and told can't fix it the coolant issue is fixed and that it should be on the recall list. ... Read more

Incident date: Sep 25, 2024

Air bag light is on constantly, goes off if my steering wheel is turned a certain way. But will come back on immediately after if turned and will not go off of dashboard

Incident date: Sep 25, 2024

My vehicle is painted in the Snow White Pearl. The paint started out looking almost "bubbled" but definitely showed serious signs of delamination, quickly after noticing the delamination, the paint flaked off in relatively large pieces all over my vehicle. There is paint missing from the hood, the r... Read more

Incident date: Sep 1, 2024

The contact owns a 2018 Honda CR-V. The contact stated that while driving at various speeds, the vehicle stalled. The vehicle was restarted however hesitated to increase in speed. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE) however, the part to do th... Read more

Incident date: Sep 1, 2024

The contact owns a 2021 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer w... Read more

Incident date: Sep 27, 2024

honda has yet to fix the fuel pump issue after issuing recall on the fuel pump over a year ago. I've been by the Honda dealership numerous times trying to get this recall fixed. Now i am having many issues with my car and i can't even drive it at this point. The Honda dealership told me that I hav... Read more

Incident date: Dec 10, 2024

Vehicle frame rust. Available for inspection. Compromised vehicle frame can result in a catastrophic incident posing a significant safety risk to self and others. Vehicle was inspected by an ASE certified mechanic who identified compromised vehicle frame.

Incident date: Dec 2, 2024

Shift into Park warning when turning vehicle off even though vehicle is in park.

Incident date: Dec 2, 2024

The PODs system is still hasn't been repaired since the recall was announced in June. I was told a fix was coming in August, but to no avail. I haven't been able to have someone in the passenger seat of the car since the recall.

Incident date: Oct 7, 2024

Unknown Vehicle continues to display all warning lights on continuous jumping when driving. It took over seven months to obtain parts and took 26 hours to complete service leaving me without a vehicle. The damage received on the vehicle while waiting on parts caused more problems. Replacing the part... Read more

Incident date: Dec 1, 2023

The contact owns a 2016 Ram 3500. The contact stated that upon inspection, the tires showed excessive wear. The contact stated that the vehicle had been previously repaired under NHTSA Campaign Number: 19V021000 (STEERING); however, the recall repair failed to fix the vehicle. The contact stated tha... Read more

Incident date: Sep 27, 2024

The thing died randomly and locked the steering wheel. Dealer can’t recreate the issue and said they cant fix it. I pay monthly on this thing that cant be fixed?

Incident date: Oct 1, 2024

My Jeep, when using adaptive cruise control, will occasionally apply emergency breaking when a vehicle passes alongside me in an adjacent lane in the same direction of travel. I’ve had other cars directly behind me when this happens and it appears to other drivers like I’m “break checking” ... Read more

Incident date: Oct 1, 2024

Showing 50 of 160 complaints.

EPA Fuel Economy, 2023 JEEP GRAND CHEROKEE 4XE

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
2.0L 4-cyl, Automatic 8-spd (4-Wheel Drive)	23.0	24.0	23.0	Regular Gas and Electricity	$2,650

CO2 Emissions: 177.0 g/mile (Standard Sport Utility Vehicle 4WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

JEEP GRAND CHEROKEE 4XE - All Years Overview

Complete safety history for the JEEP GRAND CHEROKEE 4XE across all model years (2022, 2025).

16 Total Recalls

466 Total Complaints

0 Investigations

19 Reported Crashes

9 Reported Fires

0 Reported Deaths

JEEP GRAND CHEROKEE 4XE - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2025	1	4	View
2024	2	48	View
2023 (current)	2	160
2022	11	254	View

Other JEEP Models

Model	Recalls	Complaints
GRAND CHEROKEE	384	39,569	View
WRANGLER	313	22,084	View
CHEROKEE	297	20,619	View
WAGONEER	96	662	View
LIBERTY	92	11,701	View
COMPASS	53	5,936	View
GRAND WAGONEER	53	298	View
GLADIATOR	45	1,287	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2023 JEEP GRAND CHEROKEE 4XE

Complaint Statistics

Top Reported Components

EPA Fuel Economy, 2023 JEEP GRAND CHEROKEE 4XE

JEEP GRAND CHEROKEE 4XE - All Years Overview

JEEP GRAND CHEROKEE 4XE - Year by Year

Other JEEP Models