2023 JEEP GRAND CHEROKEE 4XE

2 recalls — 157 complaints

ENGINE

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.

Consequence

A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.

Remedy

Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysle... Read more

117,904 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Consequence

A vehicle fire while parked or driving can increase the risk of injury.

Remedy

This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltag... Read more

154,032 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

Complaint Statistics

157 total complaints 7 crashes 3 fires 12 injuries

Top Reported Components

Component	Complaints
ENGINE	31
ELECTRICAL SYSTEM	17
POWER TRAIN	15
STEERING	14
FUEL/PROPULSION SYSTEM	11
SERVICE BRAKES	9
UNKNOWN OR OTHER	8
ENGINE AND ENGINE COOLING	7
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	6
AIR BAGS	5

Incident date: Mar 2, 2026

I brought my car into Dyer Kia on March 16, 2025 to replace my rear passenger side tire that had a bubble in it.They finally agreed to replace the tire and after being there for 4 1/2 hours they sent me on my way and I was within 5 miles of home and I did hit a small hole in the road and the tire im... Read more

Incident date: Apr 20, 2024

The contact owns a 2025 Yamaha TW 200 Motorcycle. The contact stated that while operating the motorcycle, the turn signal malfunctioned and failed to deactivate. The failure was present with the right and left turn signals. The contact stated that after the turn signal switch returned to center and... Read more

Incident date: Apr 20, 2024

The contact owns a 2023 Jeep Grand Cherokee 4XE. The contact stated that while driving at an undisclosed speed, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal, and occasionally the vehicle stalled. The vehicle was able to be restarted. The message "FOR... Read more

Incident date: Dec 31, 2025

Steering column coupler went bad. Unable to swap out the coupler alone ($12 part) and had to get a whole new column (over $1200). Some of the Kia's around this one's make and model were recalled but not this one. Without this repair driving would have been dangerous.

Incident date: Dec 16, 2025

1. AWD system: sensor in rear axel causing "AWD system fault error". 2. Without the functionality of my AWD system related to this malfunction I am left with a vehicle that can not perform in the conditions that may require AWD, such as deep snow which could result in me crashing. 3. Yes. My car i... Read more

Incident date: Dec 16, 2025

The contact leased a 2023 Jeep Grand Cherokee 4XE. The contact received notices of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The manufacturer was contacted, and a c... Read more

Incident date: Dec 16, 2025

The contact owns a 2023 Jeep Grand Cherokee 4XE. The contact received notices of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer ... Read more

Incident date: Dec 16, 2025

Instrument Cluster Panel stoppped working about a week ago. The Cluster between the MPH Guage and Rpm Guage went blank.

Incident date: Jan 31, 2024

We were driving the vehicle when we experienced a sudden loss of power and acceleration. We also noticed odors of gas. We took it to a Ford authorized dealership and they said it was due to antifreeze in the oil from what they said was a leaking water pump. They recommended a new engine due to the ... Read more

Incident date: Mar 21, 2025

Latch on drivers door won't latch and door will not stay closed sometimes when temperatures get below freezing

Incident date: Mar 21, 2025

On multiple occasions my 2024 Grand Cherokee 4XE will flash "Service Hybrid System" and cut out while driving. Brakes, steering, and other functions are severely limited on these occurences. I have brought this issue up with the Jeep dealership every time the incident happens and they always ask if ... Read more

Incident date: Mar 21, 2025

Vehicle is upfitted as a school bus. Forward fuel tank strap failed in operation. Our company operates more than 100 of these vehicles and we experience a failure of fuel tank straps at a rate of about one vehicle per month. If the 2nd strap would also fail the gasoline tank would become dislodged a... Read more

Incident date: Mar 11, 2025

PER SUBARUS BULLETIN 02-192-25 POSED ON 10-26-2024 THEY PROVIDED DETAILS ON HOW TO FIX A LEAK FROM ZONE 4 FOR CAM SHAFT CARRIER AND VALVE COVER. I HAVE A LEAK FROM THESE TWO ITEMS NOTED. I HAVE BEEN BREATHING THE OIL FUMES FOR WHO KNOWS HOW LONG. I HAVE HAD THESE ISSUES CONFIRMED BY BOTH SUBARU DEAL... Read more

Incident date: Jan 31, 2025

Steering sticks when driving on the road, like it has worn tooth in a gear. You can feel it in the steering wheel. It also makes the car drift from side to side. The vehicle wants to wander on the roadway.

Incident date: Jan 31, 2025

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 17V209000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable ... Read more

Incident date: Jan 31, 2025

1: When driving on highway ramp onto highway vehicle lost power when automatically switching from electric to hybrid which almost caused being stuck from behind. 2: For days at a time car will not switch over to all electric giving message Electric Mode Temporarily Unavailable 3: Car screen ove... Read more

Incident date: Feb 22, 2025

As I described via various work orders to VW Centennial service since 05-15-2024 (5 service orders ago). I am seriously concerned about the sensor ability to prevent and effectively work when needed. Today, 02-26-2025 I am documenting a clear scenario where ACC failed. On Freeway 215 driving 60 M... Read more

Incident date: Jan 20, 2025

My truck is a 2017, but only has 46,000 miles on it. The engine light came on and it started banding loudly. I lost power and it would not go over 30 miles per hour. The dealer informed me the lifter failed and destroyed the cam shaft. Upon research, I have discovered this is a problem for many ... Read more

Incident date: Jan 20, 2025

The contact owns a 2018 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The m... Read more

Incident date: Jan 20, 2025

Vehicle shut down completely while in the left lane of the highway. Thankfully she was able to maneuver it to the shoulder and started it back up and continued on. At 4 AM. Another four days later, the Jeep failed to start in the parking lot of work. Threw every code, including the "red wrench"- se... Read more

Incident date: Aug 15, 2023

I have a 2021 Jeep Wrangler 4XE Rubicon. My vehicle has been recalled three times for updates. I have had one recall done for the defroster due to the faulty software that can cause reduced visibility increasing a risk of a crash. The second one was for risk of fire from a faulty high voltage batte... Read more

Incident date: Aug 15, 2023

Since leasing my 2023 Jeep Grand Cherokee 4xe in July 2023, I’ve encountered severe and ongoing safety, quality, and performance issues that remain unresolved despite multiple service visits and direct contact with Chrysler customer care. The vehicle has consistently proven unreliable and unsafe, ... Read more

2 injured

Incident date: Feb 17, 2025

The contact owns a 2023 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Route 22 Honda (75 US-22, Hillside, NJ 0720... Read more

Incident date: Feb 17, 2025

CV Axles failed - Numerous reports of design flaw - OEM parts on backorder unable to get parts for repair. Dealership unable to repair and said it could be months for replacement (suggested I continue to drive vehicle this way) - FORD has not recalled the known failed part - Truck thumps and vibrat... Read more

Incident date: Feb 17, 2025

Major warning lights appeared on dash. Vehicle began presenting messages stating to service vehicle systems. Power steering, traction control, and emergency braking were among those listed. Vehicle was at a 60% state of charge with 95% fuel. Engine ran, but other major vehicle systems would not ... Read more

Incident date: Feb 10, 2025

Purchased vehicle new and after 3 days the power steering became inoperable as well as traction control , hillstart assist and showed that the fowrad camers was in default .

Incident date: Feb 10, 2025

Purchased vehicle new and after 3 days the power steering became inoperable as well as traction control , hillstart assist and showed that the fowrad camers was in default .

Incident date: Jan 29, 2025

Horn stopped working. This puts me and passengers at a safety risk as I am unable to alert other drivers and/or pedestrians to potential dangers that could result in reducing the chance of a crash. I am also unable to use the horn to ensure proper security of my car. As the horn also works for my ... Read more

Incident date: Jan 21, 2025

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The... Read more

Incident date: Jan 21, 2025

The contact owns a 2019 Nissan Titan. The contact stated that there was a knocking sound coming from the driver’s side of the vehicle. The contact stated that while driving at various speeds and then while the vehicle was idling, the vehicle failed to accelerate as intended. There were no warning ... Read more

Incident date: Jan 21, 2025

I HAVE AN ON GOING UNREPAIRED RECALL ON THE ELECTRICAL SYSTEM, CHARGING SYSTEM AND POSSIBLY THE BATTERY. WHEN APPLY THE BRAKE TO START MY JEEP THE BRAKES SOMETIMES ARE LOCKED UP AND I HAVE TO PUSH THE START BUTTON A FEW TIMES TO RELEASE THEM. I WAS TOLD THAT WAS NORMAL AT THE DEALERSHIP.

Incident date: Jan 19, 2025

I was driving this morning and the steering wheel became very hard to turn. I slowed down because I didn’t know what was happening, tried to turn into my workplace and had to use all of my strength to turn the steering wheel. No dashboard warning lights. It was sudden and was a scary situation.

Incident date: Sep 25, 2024

My 2019 Mazda CX-5 suddenly developed a major oil leak within the last 7 days. My car has only 44,350 miles and I have had all scheduled and required maintenance completed timely, including oil/filter changes, coolant level checking and maintenance, etc. I took the car to an independent mechanic ... Read more

Incident date: Sep 25, 2024

The contact owns a 2020 Ford Explorer. The contact stated while the vehicle was in to be repaired under NHTSA Campaign Number: 23V675000 (POWER TRAIN); the mechanic discovered metal shavings inside the rear axle differential fluid. The contact was advised that the rear axle assembly needed to be rep... Read more

Incident date: Sep 1, 2024

Vehicle has coolant leaking and temp getting hot just like the Ford coolant recall on my year, make and model of car, yet my VIN doesn't bring up a recall. Took to Ford dealership for a coolant sensor recall and told can't fix it the coolant issue is fixed and that it should be on the recall list. ... Read more

Incident date: Sep 1, 2024

The contact owns a 2015 Nissan Altima. The contact stated that the vehicle was serviced under NHTSA Campaign Number: 20V315000 (Latches/Locks/Linkages); however, the failure persisted. The contact stated while her daughter was driving approximately 65 MPH, the hood unintendedly opened. The roof of t... Read more

Incident date: Sep 1, 2024

The vehicle has no heating, I’ve taken the vehicle multiple times to the dealership From September 2024 and to date January 2025, the vehicle has been in the dealership since December, multiple attempts has been made to fix the heating system including replacing parts one of them being a valve. Ve... Read more

Incident date: Sep 27, 2024

honda has yet to fix the fuel pump issue after issuing recall on the fuel pump over a year ago. I've been by the Honda dealership numerous times trying to get this recall fixed. Now i am having many issues with my car and i can't even drive it at this point. The Honda dealership told me that I hav... Read more

Incident date: Dec 10, 2024

The contact owns a 2019 Ram 1500. The contact stated while driving at approximately 30 MPH, the contact attempted to avoid crashing into a bicyclist and depressed the brake pedal however, the brakes failed to engage. As a result, the front passenger side of the vehicle crashed into a tree; before th... Read more

Crash 1 injured

Incident date: Dec 2, 2024

The contact owns a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the steering wheel intermittently failed to return to the center and excessive force was needed to bring the steering wheel back to center. The contact also stated that the vehicle hesitated with an ab... Read more

Incident date: Dec 2, 2024

We were sitting at a red light waiting for the light to turn and the passenger airbag deployed for no reason shattering the windshield and cracking the dash of the vehicle. Only the passenger airbag deployed. Nothing had touched the vehicle and the vehicle was not moving. This could have caused me ... Read more

Incident date: Oct 7, 2024

I was traveling along a four lane, about 45 MPH and the collision braking system engaged for no reason. There was no car or obstacle in front of me, and thankfully, no vehicles following closely behind me. The system disengaged within a few seconds and then I was able to accelerate forward. This ... Read more

Incident date: Sep 27, 2024

Air is bypassing the SR-7 valve, thus charging the brake chambers allowing the park brake to release. This was in the yard while parked in stall, built air, followed by uncontrolled rolling from stall.

Incident date: Dec 1, 2023

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 35 MPH, the check engine, and several other unknown warning lights illuminated. The vehicle was steered to the side of the road and turned off. The vehicle was towed to a dealer where it was diagnosed and determined ... Read more

Incident date: Oct 1, 2024

After one year of ownership the center display screen started going to a blue screen advertising to enroll in Driving Experience, which is a Huge distraction, I’m unable to access my driving instruction. Only way to not get this (it appears) now to to enroll in a costly monthly payment service, ba... Read more

Incident date: Oct 1, 2024

My Jeep, when using adaptive cruise control, will occasionally apply emergency breaking when a vehicle passes alongside me in an adjacent lane in the same direction of travel. I’ve had other cars directly behind me when this happens and it appears to other drivers like I’m “break checking” ... Read more

Incident date: Sep 27, 2024

I heard a weird noise last year and took it to ford. They ended up fixing the whole rear end, drive shaft, all components on the front end, They also replaced the whole 4 wheel drive system, and wheel hubs. last week I took the truck to have the pcm recall done. Once I left the transmission felt lik... Read more

Incident date: Nov 25, 2024

The contact owns a 2011 Ram 3500. The contact stated that during cold weather, the engine would not heat up properly and hesitated to start. In addition, the contact stated that on several occasions, the heater grid connector on the driver's side melted bolts and wiring that intruded into the engine... Read more

Incident date: Nov 22, 2024

Coolant fluid exits from the expansion tank into the overflow leaving no fluid in the expansion tank. Then it causes and overflow/steam to burst out of the overflow tank. Then the coolant is low notification comes on which warrants to replace the coolant fluid. Took it to a few BMW dealers. They... Read more

Showing 50 of 157 complaints.

EPA Fuel Economy — 2023 JEEP GRAND CHEROKEE 4XE

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
2.0L 4-cyl, Automatic 8-spd (4-Wheel Drive)	23.0	24.0	23.0	Regular Gas and Electricity	$2,950

CO2 Emissions: 177.0 g/mile (Standard Sport Utility Vehicle 4WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

JEEP GRAND CHEROKEE 4XE — All Years Overview

Complete safety history for the JEEP GRAND CHEROKEE 4XE across all model years (2022–2025).

16 Total Recalls

461 Total Complaints

0 Investigations

23 Reported Crashes

8 Reported Fires

0 Reported Deaths

JEEP GRAND CHEROKEE 4XE — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2025	1	4	View
2024	2	46	View
2023 (current)	2	157
2022	11	254	View

Other JEEP Models

Model	Recalls	Complaints
GRAND CHEROKEE	384	39,569	View
WRANGLER	313	22,084	View
CHEROKEE	297	20,619	View
WAGONEER	96	662	View
LIBERTY	92	11,701	View
COMPASS	53	5,936	View
GRAND WAGONEER	53	298	View
GLADIATOR	45	1,287	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2023 JEEP GRAND CHEROKEE 4XE

Complaint Statistics

Top Reported Components

EPA Fuel Economy — 2023 JEEP GRAND CHEROKEE 4XE

JEEP GRAND CHEROKEE 4XE — All Years Overview

JEEP GRAND CHEROKEE 4XE — Year by Year

Other JEEP Models