2021 JAYCO REDHAWK
3 recalls — 10 complaints — 14 TSBs
24V245000 Apr 2, 2024
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2020-2022 Entegra Esteem, Odyssey, and Jayco Greyhawk, Redhawk, and Greyhawk Prestige motorhomes. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.
Consequence
A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.
Remedy
Dealers will replace the power steering pressure line and the hydro boost jumper line, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Jayco customer service at 1-800-283-8267.
22V290000 May 3, 2022
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2021-2022 Jayco Greyhawk, Greyhawk Prestige, Redhawk, Entegra Esteem, and Odyssey recreational vehicles. An inadequate connection between the power steering pressure line and the brake Hydroboost unit may result in a sudden loss of power steering fluid.
Consequence
A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.
Remedy
Dealers will inspect the connection between the power steering lines and the Hydroboost unit, and replace the power steering lines, as necessary, free of charge. Owner notification letters were mailed June 15, 2022. Owners may contact Jayco customer service at Jayco customer service at 1-800-283-8... Read more
20V780000 Dec 15, 2020
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Greyhawk, Greyhawk Pestige, Redhawk, Redhawk SE, Odyssey, and Esteem motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail, allowing the components to contact the ground.
Consequence
Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
Remedy
Jayco will notify owners, and dealers will install a new support bracket, free of charge. The recall began February 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903528.
Complaint Statistics
10 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| STEERING | 4 |
| ENGINE | 2 |
| SERVICE BRAKES | 1 |
| SUSPENSION | 1 |
| VEHICLE SPEED CONTROL | 1 |
| STRUCTURE:BODY:DOOR | 1 |
ENGINE
Nov 18, 2022
Incident date: Oct 1, 2021
Ford will not address two active recalls for our vehicle and we have been attempting to get the recalls addressed without success.
STEERING
Nov 18, 2022
Incident date: Oct 1, 2021
Ford will not address two active recalls for our vehicle and we have been attempting to get the recalls addressed without success.
STRUCTURE:BODY:DOOR
Nov 3, 2022
Incident date: May 25, 2022
The contact owns a 2021 Jayco Redhawk RV. The contact stated that after the RV was purchased, he heard a loud squeaky sound coming from the rear door. There were no warning lights illuminated. The RV was taken to the dealer where the failure could not be replicated; however, the contact was informed... Read more
STEERING
Jun 15, 2022
Incident date: Jun 10, 2022
I just pickup my 2021 Jayco Blackhawk 31f last friday, June 10, 2022, at 4 pm. I drove home for 35 mile from Johnson Rv in Gilroy. On the way home, I has lost control of the car by wobbling around the freeway by run over a tiny bump. I call the RV Dealership the same day, but they already closed. ... Read more
SUSPENSION
Jun 15, 2022
Incident date: Jun 10, 2022
I just pickup my 2021 Jayco Blackhawk 31f last friday, June 10, 2022, at 4 pm. I drove home for 35 mile from Johnson Rv in Gilroy. On the way home, I has lost control of the car by wobbling around the freeway by run over a tiny bump. I call the RV Dealership the same day, but they already closed. ... Read more
VEHICLE SPEED CONTROL
Jun 15, 2022
Incident date: Jun 10, 2022
I just pickup my 2021 Jayco Blackhawk 31f last friday, June 10, 2022, at 4 pm. I drove home for 35 mile from Johnson Rv in Gilroy. On the way home, I has lost control of the car by wobbling around the freeway by run over a tiny bump. I call the RV Dealership the same day, but they already closed. ... Read more
STEERING
Apr 10, 2022
Incident date: Apr 6, 2022
We received the two recall notice letters from Ford Motor Company, 20V795 & 22V089, for our 2021 Jayco Redhawk class C RV. Upon receiving the first recall notice, 20V795, an appointment was made with our local Ford Dealer, Spradley Ford Lincoln Mercury, in Pueblo, CO, on Oct 1, 2021 to have it insp... Read more
ENGINE
Apr 10, 2022
Incident date: Apr 6, 2022
We received the two recall notice letters from Ford Motor Company, 20V795 & 22V089, for our 2021 Jayco Redhawk class C RV. Upon receiving the first recall notice, 20V795, an appointment was made with our local Ford Dealer, Spradley Ford Lincoln Mercury, in Pueblo, CO, on Oct 1, 2021 to have it insp... Read more
SERVICE BRAKES
Feb 18, 2022
Incident date: Jan 15, 2022
I was driving slowly looking for an open gas station on a highwsy in Va. i attempted to make a left hand turn when i heard a snapping sound. I then had a complete loss of power steering and braking capacity. I started rolling across the highway mashing the brakes and finally put my Ebrake on stoppin... Read more
STEERING
Feb 18, 2022
Incident date: Jan 15, 2022
I was driving slowly looking for an open gas station on a highwsy in Va. i attempted to make a left hand turn when i heard a snapping sound. I then had a complete loss of power steering and braking capacity. I started rolling across the highway mashing the brakes and finally put my Ebrake on stoppin... Read more
Technical Service Bulletins — 2021 JAYCO REDHAWK
14 manufacturer communications from 9 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 4 |
| 160000 STRUCTURE | 3 |
| 060000 ENGINE (PWS) | 1 |
| 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM | 1 |
| 980000 UNKNOWN OR OTHER | 1 |
| 110000 ELECTRICAL SYSTEM | 1 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 1 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 1 |
SRP 22-083
Feb 23, 2023
070000 FUEL SYSTEM, GASOLINE
Standard Repair Procedure: 4K & 5.5K Generator Overheating a?? Fuel Hose Protection. Gas generators overheating while traveling. Adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection.
SRP 22-083
Feb 23, 2023
350000 EQUIPMENT
Standard Repair Procedure: 4K & 5.5K Generator Overheating a?? Fuel Hose Protection. Gas generators overheating while traveling. Adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection.
INC 22-067
May 17, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.
SRP 22-044
Mar 18, 2022
350000 EQUIPMENT
Standard Repair Instructions - Schwintek Slide-Out System Binding. Instructions on how to repair slide out system.
SRP 22-044
Mar 18, 2022
356000 EQUIPMENT ADAPTIVE/MOBILITY
Standard Repair Instructions - Schwintek Slide-Out System Binding. Instructions on how to repair slide out system.
SRP 22-046
Feb 22, 2022
110000 ELECTRICAL SYSTEM
INSTRUCTIONS FOR RESETTING LEVELING SYSTEM a??ZERO POINTa??
SRP 22-046
Feb 22, 2022
350000 EQUIPMENT
INSTRUCTIONS FOR RESETTING LEVELING SYSTEM a??ZERO POINTa??
TSB 21-037
Feb 22, 2022
350000 EQUIPMENT
Missing Slideout Wiper Seals for Travel Lock Opening may allow insects and dust to enter the vehicle. Instructions on how to install missing slideout wiper seals.
21-015
Sep 10, 2021
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Install water heater guard when refrigerator exhaust vent is installed above the water heater.
21-015
Sep 10, 2021
980000 UNKNOWN OR OTHER
Install water heater guard when refrigerator exhaust vent is installed above the water heater.
SRP 21-028
Aug 25, 2021
160000 STRUCTURE
Standard Repair Procedure - Overhead Bunk Rail Support Securement.
SRP 20-035
Apr 30, 2021
160000 STRUCTURE
Repair instructions for Schwintek slide out mechanism that binds after extending 6-8"
CAN 20-041
Mar 1, 2021
160000 STRUCTURE
2021 Ford E-Series chassis - issue with the engine cover that could result in burns to the skin of the driver or front passenger. If the engine cover insulation does not fully extend to the perimeter of the engine cover, heat from the eng
CAN 20-041
Mar 1, 2021
060000 ENGINE (PWS)
2021 Ford E-Series chassis - issue with the engine cover that could result in burns to the skin of the driver or front passenger. If the engine cover insulation does not fully extend to the perimeter of the engine cover, heat from the eng
JAYCO REDHAWK — All Years Overview
Complete safety history for the JAYCO REDHAWK across all model years (2013–2023).
38
Total Recalls
17
Total Complaints
0
Investigations
0
Reported Crashes
1
Reported Fires
0
Reported Deaths