2017 JAYCO REDHAWK

3 recalls — 1 complaints — 5 TSBs

20V405000 Jul 14, 2020
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2016-2018 Greyhawk and Redhawk and 2018 Envoy 100 and 200 Series motorhomes. The mounting bracket for the leveling system hydraulic pump may fail and allow the pump or the fluid reservoir to contact the ground.
Consequence
If the mounting bracket fails and allows the pump and reservoir to contact the ground and possibly detach or leak hydraulic fluids, increasing the risk of a crash.
Remedy
Jayco will notify owners and dealers will add a support bracket to reinforce the existing support bracket, free of charge. The recall began December 8, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9903515.
3,629 vehicles affected
Manufacturer: Jayco, Inc.
18V564000 Aug 27, 2018
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2015-2017 Jayco Redhawk motorhomes built on Chevrolet Van chassis. Liquid may leak into the driver's power window switch and cause corrosion, resulting in high electrical resistance.
Consequence
High electrical resistance can increase the risk of a fire.
Remedy
GM will notify owners, and GM dealers will replace the driver side door window switch, free of charge. The recall began on August 27, 2018. Owners may contact Jayco customer service at 1-800-517-9137, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782.
170 vehicles affected
Manufacturer: Jayco, Inc.
16V568000 Aug 1, 2016
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Jayco, Inc. (Jayco) is recalling certain model year 2013-2017 Redhawk motorhomes manufactured August 1, 2012, to June 24, 2016. The affected vehicles are equipped with shower curtains that may not adequately resist catching fire in the presence of an ignition source. As such, these vehicles fail t... Read more
Consequence
A flammable shower curtain may further fuel a fire, increasing the risk of injury.
Remedy
Jayco has notified owners, and dealers will replace the shower curtains with curtains made with fire retardant, free of charge. The recall began August 11, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903318.
2,240 vehicles affected
Manufacturer: Jayco, Inc.

Complaint Statistics

1 total complaints

Top Reported Components

ComponentComplaints
STRUCTURE:BODY1
STRUCTURE:BODY Apr 28, 2017
Incident date: Apr 18, 2017
TL* THE CONTACT OWNS A 2018 (NA) JAYCO REDHAWK XD. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED A HOLE UNDER THE SOFA BED THAT EXPOSED THE MOTOR HOME'S BUILT-IN GENERATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

Technical Service Bulletins — 2017 JAYCO REDHAWK

5 manufacturer communications from 4 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
350000 EQUIPMENT3
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL1
070000 FUEL SYSTEM, GASOLINE1
SRP 22-083 Feb 23, 2023
070000 FUEL SYSTEM, GASOLINE
Standard Repair Procedure: 4K & 5.5K Generator Overheating a?? Fuel Hose Protection. Gas generators overheating while traveling. Adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection.
SRP 22-083 Feb 23, 2023
350000 EQUIPMENT
Standard Repair Procedure: 4K & 5.5K Generator Overheating a?? Fuel Hose Protection. Gas generators overheating while traveling. Adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection.
INC 22-067 May 17, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.
INC 20-007 Mar 13, 2020
350000 EQUIPMENT
Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
16-033 Nov 1, 2016
350000 EQUIPMENT
U-Dinette Table wobbled - fit of table leg into table top and floor bases loose - new bases and leg required.

JAYCO REDHAWK — All Years Overview

Complete safety history for the JAYCO REDHAWK across all model years (2013–2023).

38 Total Recalls
17 Total Complaints
0 Investigations
0 Reported Crashes
1 Reported Fires
0 Reported Deaths

JAYCO REDHAWK — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2023 2 0 View
2022 5 0 View
2021 3 10 View
2020 5 0 View
2019 5 1 View
2018 3 2 View
2017 (current) 3 1
2016 5 1 View
2015 3 2 View
2014 2 0 View
2013 2 0 View

Other JAYCO Models

Model Recalls Complaints
24BTM 0 0 View
286TS EAGLE 0 0 View
28MS GREYHAWK 0 0 View
28STM 0 0 View
ALANTE 0 0 View
ALANTE CLASS A 31L 0 0 View
ALANTE SE 0 0 View
ALL TRAVEL TRAILERS 0 0 View