2019 JAYCO REDHAWK
5 recalls — 1 complaints — 8 TSBs
21V204000 Mar 24, 2021
EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Alante, Precept, Greyhawk, Redhawk, Entegra Esteem, and Odyssey motorhomes equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak... Read more
Consequence
A gas leak can increase the risk of a fire.
Remedy
Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number f... Read more
20V548000 Sep 9, 2020
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2016-2019 Jayco Greyhawk, 2016 and 2018-2019 Jayco Redhawk, 2017 Jayco Envoy 200 Series and 2018-2019 Entegra Odyssey, Jayco Esteem, and Jayco Greyhawk Prestige motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail a... Read more
Consequence
Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
Remedy
Jayco will notify owners and dealers will install an additional support bracket, free of charge. The recall began November 6, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9901519.
19V690000 Oct 1, 2019
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Redhawk SE motorhomes. The seatbelt-unfastened warning light will not illuminate for approximately five seconds after the ignition is moved to the "on" or "start" position. As such, these vehicles fail to comply with the requirements of Federal Mot... Read more
Consequence
Without the seatbelt warning reminder, the driver may forget to fasten the seatbelt, increasing the risk of injury in the event of a crash.
Remedy
GM will notify owners, and dealers will reprogram the instrument panel cluster, free of charge. The recall began October 9, 2019. Owners may contact GMC customer service at 1-800-462-8782 or Jayco customer service at 1-800-517-9137.
19V174000 Mar 6, 2019
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2019 Jayco Greyhawk and Redhawk motorhomes. The parking brake cable ends may be too small, allowing the cable to disconnect, preventing the emergency brake from engaging.
Consequence
Without the parking brake being engaged, the vehicle may unintentionally move, especially when parked on an incline, increasing the risk of a crash.
Remedy
Jayco has notified owners, and dealers will replace the parking brake cable, free of charge. The recall began March 15, 2019. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9803428.
18V451000 Jul 5, 2018
EQUIPMENT:OTHER:LABELS
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2018-2019 Jayco Alante, Precept, Seneca, Redhawk, and Melbourne motorhomes. The Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the ... Read more
Consequence
An overloaded vehicle has an increased risk of a crash.
Remedy
Jayco will notify owners, and will provided a corrected CCC label, free of charge. The recall began on August 22, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903405.
Complaint Statistics
1 total complaints
1 fires
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 1 |
ELECTRICAL SYSTEM
Aug 11, 2020
Incident date: Jul 26, 2020
TL* THE CONTACT OWNS A 2019 JAYCO REDHAWK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH THE ODOR OF BURNING SMOKE WAS PRESENT. AFTER STOPPING TO INSPECT THE VEHICLE IT WAS DISCOVERED THE INCANDESCENT LIGHT BULB IN THE STORAGE UNIT HAD OVERHEATED CAUSING DAMAGE TO THE LIGHT COVER AND IT... Read more
Fire
Technical Service Bulletins — 2019 JAYCO REDHAWK
8 manufacturer communications from 6 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 3 |
| 170000 LATCHES/LOCKS/LINKAGES | 1 |
| 160000 STRUCTURE | 1 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 1 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 1 |
| 070000 FUEL SYSTEM, GASOLINE | 1 |
SRP 22-083
Feb 23, 2023
070000 FUEL SYSTEM, GASOLINE
Standard Repair Procedure: 4K & 5.5K Generator Overheating a?? Fuel Hose Protection. Gas generators overheating while traveling. Adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection.
SRP 22-083
Feb 23, 2023
350000 EQUIPMENT
Standard Repair Procedure: 4K & 5.5K Generator Overheating a?? Fuel Hose Protection. Gas generators overheating while traveling. Adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection.
INC 22-067
May 17, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.
SRP 22-044
Mar 18, 2022
350000 EQUIPMENT
Standard Repair Instructions - Schwintek Slide-Out System Binding. Instructions on how to repair slide out system.
SRP 22-044
Mar 18, 2022
356000 EQUIPMENT ADAPTIVE/MOBILITY
Standard Repair Instructions - Schwintek Slide-Out System Binding. Instructions on how to repair slide out system.
SRP 20-035
Apr 30, 2021
160000 STRUCTURE
Repair instructions for Schwintek slide out mechanism that binds after extending 6-8"
INC 20-007
Mar 13, 2020
350000 EQUIPMENT
Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
19-025
Aug 20, 2019
170000 LATCHES/LOCKS/LINKAGES
Baggage doors may leaking due to incorrect O-ring installed in handle
JAYCO REDHAWK — All Years Overview
Complete safety history for the JAYCO REDHAWK across all model years (2013–2023).
38
Total Recalls
17
Total Complaints
0
Investigations
0
Reported Crashes
1
Reported Fires
0
Reported Deaths