2019 JAYCO TRAVEL TRAILER WHITE HAWK
7 recalls, 4 complaints
21V425000 Jun 4, 2021
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and... Read more
Consequence
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
21V184000 Mar 17, 2021
EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco White Hawk, Jay Flight SLX, Jay Feather, and Jay Flight travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Consequence
A gas leak can increase the risk of a fire.
Remedy
Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number... Read more
19V873000 Dec 10, 2019
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk (144) travel trailers, model 24MBH. The rear emergency escape window can not fully open due to the placement of exterior ladder.
Consequence
In the event of an emergency, occupants may not be able to exit through the escape window, increasing risk of injury.
Remedy
Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window, free of charge. The recall began December 20, 2019. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 990... Read more
19V516000 Jul 9, 2019
SERVICE BRAKES, ELECTRIC
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk Travel Trailers. The breakaway switch may have been incorrectly wired, which can cause the trailer brakes to not function in the event of a trailer separation from the tow vehicle.
Consequence
If the trailer separates from the tow vehicle, the breakaway switch may not activate the trailer brakes, increasing the risk of a crash.
Remedy
Jayco will notify owners, and dealers will inspect the breakaway switch for proper wiring , rewiring it as necessary, free of charge. The recall began July 12, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901438.
18V851000 Nov 30, 2018
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2019 Jayco White Hawk, Jay Flight SLX, and Jay Feather travel trailers. The inner wheel hub bearings may not have been sufficiently greased, which can cause the bearings to overheat and fail.
Consequence
If the bearings overheat, the hub may fail, affecting handling and increasing the risk of a crash.
Remedy
Jayco will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began December 21, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901422.
18V618000 Sep 12, 2018
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2019 Jayco White Hawk, Jay Flight, and Jay Flight SLX travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.
Consequence
The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.
Remedy
Jayco will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 18, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901410.
18V449000 Jul 5, 2018
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2019 Jayco White Hawk recreational trailers. The screws that secure the ladder steps to the ladder rail may break, which can cause occupants to fall.
Consequence
If the ladder steps do not remain properly secured when stepped on, the user may fall, increasing the risk of injury.
Remedy
Jayco has notified owners, and dealers will replace the #8 screws with heavier #10 screws, free of charge. The recall began on July 30, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901404.
Complaint Statistics
4 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| EQUIPMENT | 3 |
| SERVICE BRAKES | 1 |
EQUIPMENT
Sep 14, 2021
Incident date: May 1, 2021
The contact owns a 2019 Jayco White Hawk. The contact received notification of NHTSA Campaign Number: 21V425000 (Equipment) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact s... Read more
EQUIPMENT
Aug 2, 2021
Incident date: Jun 1, 2021
The contact owns a 2019 Jayco White Hawk. The contact received notification for NHTSA Campaign Number: 21V179000 (Equipment) however, the part to do the recall repair was not available. The dealer had been notified about the recall however, the contact was informed that the part was not yet availabl... Read more
EQUIPMENT
Jul 14, 2021
Incident date: Jul 5, 2021
The contact owns a 2019 Jayco White Hawk. The contact received a recall notification for NHTSA Campaign Number: 21V184000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa... Read more
SERVICE BRAKES
Aug 24, 2020
Incident date: Aug 21, 2020
WHILE DRIVING AT HIGHWAY SPEED, I RECEIVED A WARNING THAT THE TRAILER HAD DISCONNECTED. I HAD NO TRAILER BRAKES ON EITHER AXLE. I LATER TRACED THE PROBLEM TO THE USE OF INSULATION DISPLACEMENT CONNECTORS (IDC) USED ON VERY SMALL WIRE.*DT CONSUMER STATED HE IS UNSURE WEATHER THERE WAS CORROSION BUT ... Read more
JAYCO TRAVEL TRAILER WHITE HAWK - All Years Overview
Complete safety history for the JAYCO TRAVEL TRAILER WHITE HAWK across all model years (2015, 2024).
27
Total Recalls
41
Total Complaints
0
Investigations
1
Reported Crashes
1
Reported Fires
0
Reported Deaths
JAYCO TRAVEL TRAILER WHITE HAWK - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.