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NHTSA Campaign 19V873000

STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT

Issued by Jayco, Inc. · Reported Dec 10, 2019 · 51 vehicles affected

What's wrong

Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk (144) travel trailers, model 24MBH. The rear emergency escape window can not fully open due to the placement of exterior ladder.

Consequence

In the event of an emergency, occupants may not be able to exit through the escape window, increasing risk of injury.

Remedy

Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window, free of charge. The recall began December 20, 2019. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901503.

Vehicles affected by this recall

Make Model Year Units
JAYCO TRAVEL TRAILER WHITE HAWK 2019 51
JAYCO TRAVEL TRAILER WHITE HAWK 2020 51

Source: NHTSA Campaign 19V873000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.