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2016 JAYCO TRAVEL TRAILER WHITE HAWK

2 recalls, 8 complaints

16V560000 Jul 27, 2016
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
Defect Description
Jayco, Inc. (Jayco) is recalling certain model year 2016-2017 Jay Feather, Jay Flight, Jay Flight SLX, Eagle, White Hawk, and Octane travel trailers manufactured January 5, 2016, to July 18, 2016, equipped with a Sway Command anti-sway system. When connected to certain tow vehicles that have an int... Read more
Consequence
A loss of trailer brakes may lengthen the distance needed to stop the vehicle and cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Jayco will notify owners, and dealers will remove the Sway Command system from the affected travel trailers, free of charge. The recall began on August 3, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901308.
3,085 vehicles affected
Manufacturer: Jayco, Inc.
16V158000 Mar 17, 2016
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Defect Description
Jayco, Inc. (Jayco) is recalling certain model year 2016 White Hawk travel trailers, model 25BHS, manufactured on March 3, 2016. The affected trailers were incorrectly built on axles rated for 3000 lbs., when they should have been built with axles that have a capacity of 3500 lbs.
Consequence
If the trailer is loaded to the capacity listed on the label, trailer handling may be affected, increasing the risk of a crash.
Remedy
All of the affected trailers have been quarantined at Jayco dealers prior to their sale and thus no owner notification letters will be sent. Dealers will install the correct axles, free of charge. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 99012... Read more
10 vehicles affected
Manufacturer: Jayco, Inc.

Complaint Statistics

8 total complaints

Top Reported Components

ComponentComplaints
SUSPENSION5
WHEELS2
SERVICE BRAKES1
SUSPENSION Jun 30, 2019
Incident date: May 25, 2019
TRAVEL TRAILER HAS WIDE STANCE AXLES MANUFACTURED BY LIPPERT COMPONENTS INC. THE AXLES MEASURE 2 3/8" DIAMETER AND THE REAR AXLE BENT PERMANENTLY CAUSING EXCESSIVE WEAR TO THE INSIDE EDGE OF THE REAR TIRES AND LEADING TO POTENTIAL TIRE FAILURE. PRIOR WHITE HAWK MODEL YEARS INCLUDING 2012 HAD SAME PR... Read more
WHEELS Jul 31, 2018
Incident date: Jul 26, 2018
ON JULY 25,2018 LIPPERT REPLACED A BENT AXLE ON MY WHITE HAWK TT. I STARTED MY DRIVE TOWARDS HOME AND AFTER LESS THAN 8 HOURS OF DRIVING THE NEW AXLE BENT. THIS OCCURED ON INTERSTATE 70 AS I WAS GOING AROUND INDIANAPOLIS, IN. THE AXLES ON THIS TRAVEL TRAILER ARE EACH RATED AT 3.500 LBS AND THE G... Read more
SUSPENSION Jul 31, 2018
Incident date: Jul 26, 2018
ON JULY 25,2018 LIPPERT REPLACED A BENT AXLE ON MY WHITE HAWK TT. I STARTED MY DRIVE TOWARDS HOME AND AFTER LESS THAN 8 HOURS OF DRIVING THE NEW AXLE BENT. THIS OCCURED ON INTERSTATE 70 AS I WAS GOING AROUND INDIANAPOLIS, IN. THE AXLES ON THIS TRAVEL TRAILER ARE EACH RATED AT 3.500 LBS AND THE G... Read more
SERVICE BRAKES Jul 19, 2018
Incident date: Jul 4, 2018
THE AXLES ON MY CAMPER HAVE BEEN REPLACED 4 TIMES. EACH TIME WITH THE SAME AXLE. WITH NO OTHER MODIFICATIONS. THE FIRST TIME ONLY THE REAR AXLE BENT BUT I WAS ABLE TO DRIVE BACK TO THE DEALER IN CT. THE SECOND TIME BOTH AXLES BENT AND IN THE FROM RIGHT WHEEL THE BREAKS, BEARINGS, BUSHING, HUB AND SP... Read more
SUSPENSION Jul 19, 2018
Incident date: Jul 4, 2018
THE AXLES ON MY CAMPER HAVE BEEN REPLACED 4 TIMES. EACH TIME WITH THE SAME AXLE. WITH NO OTHER MODIFICATIONS. THE FIRST TIME ONLY THE REAR AXLE BENT BUT I WAS ABLE TO DRIVE BACK TO THE DEALER IN CT. THE SECOND TIME BOTH AXLES BENT AND IN THE FROM RIGHT WHEEL THE BREAKS, BEARINGS, BUSHING, HUB AND SP... Read more
WHEELS Jul 19, 2018
Incident date: Jul 4, 2018
THE AXLES ON MY CAMPER HAVE BEEN REPLACED 4 TIMES. EACH TIME WITH THE SAME AXLE. WITH NO OTHER MODIFICATIONS. THE FIRST TIME ONLY THE REAR AXLE BENT BUT I WAS ABLE TO DRIVE BACK TO THE DEALER IN CT. THE SECOND TIME BOTH AXLES BENT AND IN THE FROM RIGHT WHEEL THE BREAKS, BEARINGS, BUSHING, HUB AND SP... Read more
SUSPENSION Jul 15, 2018
Incident date: May 31, 2018
QUESTIONS CONCERNING AXLE WEIGHT RATINGS UNDER RV TRAVEL TRAILERS. PURCHASED NEW 2016 JAYCO, WHITE HAWK, 28DSBH TRAVEL TRAILER WEIGHING 6392 LBS. UNLOADED, WITH TANDEM 3500 LB. AXLES. MAXIMUM LOADED WEIGHT OF TRAILER 7500 LBS. ACCORDING TO STICKER ON THE UNIT. THIS IS 500 LBS. OVER THE 7000 LBS. AXL... Read more
SUSPENSION Aug 2, 2017
Incident date: Jul 19, 2017
TL* THE CONTACT OWNS A 2016 JAYCO WHITE HAWK. THE CONTACT STATED THAT, HE NOTICED THAT THE REAR TIRES WERE MAKING AN ABNORMAL NOISE. THE CONTACT STATED THAT HE INSPECTED UNDERNEATH THE VEHICLE WHEN HE NOTICED THAT BOTH AXEL'S WERE RATED AT 3LBS EACH. THE CONTACT THEN REFERENCED NHTSA CAMPAIGN NUMBER... Read more

JAYCO TRAVEL TRAILER WHITE HAWK - All Years Overview

Complete safety history for the JAYCO TRAVEL TRAILER WHITE HAWK across all model years (2015, 2024).

27 Total Recalls
41 Total Complaints
0 Investigations
1 Reported Crashes
1 Reported Fires
0 Reported Deaths

JAYCO TRAVEL TRAILER WHITE HAWK - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2024 1 0 View
2023 2 2 View
2022 2 3 View
2021 3 0 View
2020 4 10 View
2019 7 4 View
2018 1 4 View
2017 3 5 View
2016 (current) 2 8
2015 2 5 View

Other JAYCO TRAVEL TRAILER Models

Model Recalls Complaints
COVE 0 0 View
DESIGNER 0 0 View
EAGLE 0 0 View
EAGLE HT 0 0 View
EAGLE SUPER LITE 0 0 View
HUMMINGBIRD 0 0 View
JAY FEATHER 0 0 View
JAY FEATHER 7 0 0 View