2013 JAGUAR XJ
3 recalls, 10 complaints - 970 TSBs
14V292000 Jun 2, 2014
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013 Jaguar XJ vehicles manufactured May 21, 2012, through July 10, 2012. The generic software calibration installed on the vehicles' Restraints Control Module (RCM) may not meet the specification for proper operation of ... Read more
Consequence
Vehicles that have the generic software may put the occupants at an increased risk of injury in the event of a crash.
Remedy
Jaguar will notify owners, and dealers will upload new software for the Restraints Control Module, free of charge. The recall began on July 8, 2014. Owners may contact Jaguar customer service at 1-855-524-8278. Jaguar's number for this recall is J040.
14V157000 Mar 31, 2014
SUSPENSION:REAR
Defect Description
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2014 XJ, XF and XK vehicles. In the affected vehicles, the toe links, components used to control the alignment of the rear wheels, can separate from the rear sub-frame.
Consequence
If a toe link separates from the rear sub-frame, a loss of vehicle stability and directional control may result, increasing the risk of a crash.
Remedy
Jaguar notified owners on May 8, 2014, and dealers will replace the nut and washer assembly on the rear toe links, free of charge. The recall is expected to begin around May 27, 2014. Owners may contact Jaguar at 1-855-524-8278. Jaguar's number for this recall is J037.
14V123000 Mar 14, 2014
EQUIPMENT:OTHER:LABELS
Defect Description
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013 XF and XJ vehicles manufactured March 26, 2013, through April 10, 2013. In these vehicles, the certification label that is intended to specify the required Gross Vehicle Weight Rating (GVWR), Gross Axle Weight Rating... Read more
Consequence
If the certification label does not specify all the necessary information or the vehicle weight range could result in the vehicle being overloaded and increase the risk of a crash.
Remedy
Jaguar will notify owners and dealers will re-acquire and will provide a replacement vehicle or a full refund of the purchase, free of charge. Owners may contact Jaguar at 1-855-524-8278. Jaguar's number associated with this recall is J039.
Complaint Statistics
10 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 2 |
| POWER TRAIN | 2 |
| SERVICE BRAKES | 1 |
| WHEELS | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| ELECTRICAL SYSTEM | 1 |
| UNKNOWN OR OTHER | 1 |
| STRUCTURE:BODY:DOOR | 1 |
STRUCTURE:BODY:DOOR
Nov 14, 2023
Incident date: Nov 12, 2023
The contact owns a 2021 Ford Escape. The contact stated that while closing the door, the door made an abnormal sound and failed to close as intended. The vehicle was taken to the dealer and diagnosed with a fractured door weld. The vehicle was not repaired. The manufacturer was made aware of the fai... Read more
ELECTRICAL SYSTEM
Nov 1, 2019
Incident date: Nov 1, 2019
IN WEATHER BELOW 30 DEGREES F, PARKED FOR A PERIOD OF TIME ON THE STREET, AND USUALLY IN FROST CONDITIONS, DOORS WILL NOT OPEN ON CAR. ONCE YOU GET DOOR TO OPEN, USUALLY BY LOWERING WINDOW AND UNLOCKING FROM INSIDE, DOORS WILL NOT LATCH CLOSED. ONCE CAR WARMS UP, DOORS LATCH CLOSED. DOORS NEED TO BE... Read more
UNKNOWN OR OTHER
Nov 1, 2019
Incident date: Nov 1, 2019
IN WEATHER BELOW 30 DEGREES F, PARKED FOR A PERIOD OF TIME ON THE STREET, AND USUALLY IN FROST CONDITIONS, DOORS WILL NOT OPEN ON CAR. ONCE YOU GET DOOR TO OPEN, USUALLY BY LOWERING WINDOW AND UNLOCKING FROM INSIDE, DOORS WILL NOT LATCH CLOSED. ONCE CAR WARMS UP, DOORS LATCH CLOSED. DOORS NEED TO BE... Read more
ENGINE
Oct 29, 2019
Incident date: Sep 22, 2019
TL* THE CONTACT OWNS A 2013 JAGUAR XJ. WHILE DRIVING APPROXIMATELY 65 MPH, THE LOW COOLANT INDICATOR ILLUMINATED EVEN THOUGH THE GAUGE APPEARED NORMAL. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD AS IT STALLED AND SHUT OFF. THE CONTACT HAD THE VEHICLE TOWED TO A CERTIFIED MECHANIC WHO DIA... Read more
POWER TRAIN
Aug 30, 2016
Incident date: Aug 21, 2016
ON MULTIPLE OCCASIONS, THE STOP/START FEATURE FAILS AND THE CAR STALLS WHILE IN GEAR. THE DRIVE POSITION INDICATOR FLASHES AND IN ORDER TO MOVE THE CAR, IT MUST BE SHUTDOWN AND THEN RESTARTED.
FUEL/PROPULSION SYSTEM
Aug 25, 2016
Incident date: Aug 2, 2016
TL* THE CONTACT OWNS A 2013 JAGUAR XJ. AFTER THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM MODULE FAILED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WHILE DRIVING. THE FAILURE OCCURRED FO... Read more
WHEELS
Mar 29, 2016
Incident date: Mar 27, 2016
I PURCHASED A 2013 JAGUAR XJ NEW ON OCTOBER 22, 2013 THAT WAS EQUIPPED WITH 4 PIRELLI PZERO NERO TIRES. ON FEBRUARY 22, 2016 I HAD TO REPLACE THE TWO FRONT TIRES 245/45R/19 DUE TO WEAR AND TEAR. THE REAR TIRES WERE DEEMED IN GOOD CONDITION. BUT, A MONTH LATER, ON MARCH 27, 2016 I WAS DRIVING ON A CL... Read more
SERVICE BRAKES
Oct 20, 2015
Incident date: Apr 2, 2015
VEHICLE VIBRATES/SHUDDERS EXCESSIVELY WHEN BRAKING. REPEAT PROBLEM. 4 BRAKE ROTOR/DISC AND/OR PAD REPLACEMENTS IN 13,000 MILES OVER 20 MONTHS.
ENGINE
Apr 10, 2014
Incident date: Dec 30, 2013
WHILE AT A STOP LIGHT, ENGINE REVVED UP AND THE CAR STARTED ROLLING FORWARD. I HAD TO BRAKE HARD TO STOP IT. THIS HAPPENED ABOUT 3 MORE TIMES OVER THE NEXT 2 MONTHS. ONE TIME THE ENGINE RACED VERY HIGH AND I HAD TO PUT IT IN NEUTRAL TO AVOID CRASHING. AT 5000 MILES I TOOK IT TO THE DEALER WHO SAID T... Read more
POWER TRAIN
Apr 10, 2014
Incident date: Dec 30, 2013
WHILE AT A STOP LIGHT, ENGINE REVVED UP AND THE CAR STARTED ROLLING FORWARD. I HAD TO BRAKE HARD TO STOP IT. THIS HAPPENED ABOUT 3 MORE TIMES OVER THE NEXT 2 MONTHS. ONE TIME THE ENGINE RACED VERY HIGH AND I HAD TO PUT IT IN NEUTRAL TO AVOID CRASHING. AT 5000 MILES I TOOK IT TO THE DEALER WHO SAID T... Read more
EPA Fuel Economy, 2013 JAGUAR XJ
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 5.0L 8-cyl, Automatic (S8) (Rear-Wheel Drive) | 15.0 | 23.0 | 18.0 | Premium | $4,300 |
| 3.0L 6-cyl, Automatic (S8) (Rear-Wheel Drive) | 18.0 | 27.0 | 21.0 | Premium | $3,650 |
CO2 Emissions: 503.0 g/mile (Large Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2013 JAGUAR XJ
970 manufacturer communications from 465 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 114 |
| 350000 EQUIPMENT | 100 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 76 |
| 060000 ENGINE (PWS) | 48 |
| 353000 EQUIPMENT:ELECTRICAL | 44 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 34 |
| 100000 POWER TRAIN | 32 |
| 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 29 |
SSM68398
Sep 23, 2022
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Window Regulator mechanical creak
SSM68398Attachme
Sep 23, 2022
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Window Regulator mechanical creak
SFCC_APR2022_41
Apr 18, 2022
220000 SEATS
A customer may report a rattle tyle noise from the front seat base area.
SFCC_MAR2022_44
Mar 17, 2022
220000 SEATS
A customer may report a rattle tyle noise from the front seat base area.
SSM59597Attachme
Apr 14, 2021
110000 ELECTRICAL SYSTEM
Attachment.
SSM59597Attachme
Apr 14, 2021
110000 ELECTRICAL SYSTEM
Attachment.
SSM59597Attachme
Apr 14, 2021
110000 ELECTRICAL SYSTEM
Attachment.
SSM74810
Apr 30, 2020
100000 POWER TRAIN
JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)
SSM74590
Oct 29, 2019
350000 EQUIPMENT
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions.
SSM74589
Oct 16, 2019
092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-1
SSM74557
Sep 24, 2019
350000 EQUIPMENT
Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active.
SSM74557
Sep 24, 2019
110000 ELECTRICAL SYSTEM
Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active.
SSM74490Attachme
Jul 26, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern
SSM74490Attachme
Jul 26, 2019
350000 EQUIPMENT
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern
SSM74490Attachme
Jul 26, 2019
110000 ELECTRICAL SYSTEM
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern
SFCC_APRIL19_Sli
Apr 11, 2019
060000 ENGINE (PWS)
PCV DiaphramTorn. The Check Engine Lamp is illuminated.
SFCC_APRIL19_Sli
Apr 11, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
PCV DiaphramTorn. The Check Engine Lamp is illuminated.
SFCC_APRIL19_Sli
Apr 11, 2019
350000 EQUIPMENT
PCV DiaphramTorn. The Check Engine Lamp is illuminated.
SFCC_APRIL19_Sli
Apr 11, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
The yellow reflector in the headlamp assembly is delaminating
SFCC_APRIL19_Sli
Apr 11, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
The yellow reflector in the headlamp assembly is delaminating
SFCC_APRIL19_Sli
Apr 11, 2019
121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
The yellow reflector in the headlamp assembly is delaminating
SSM74375
Apr 10, 2019
060000 ENGINE (PWS)
Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P218
SSM74304
Feb 22, 2019
353000 EQUIPMENT:ELECTRICAL
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth? Voice commands no longer work
SSM74304
Feb 22, 2019
350000 EQUIPMENT
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth? Voice commands no longer work
SSM74304
Feb 22, 2019
110000 ELECTRICAL SYSTEM
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth? Voice commands no longer work
SFCC-Slide39
Feb 14, 2019
350000 EQUIPMENT
Customers may report the removable recovery panel is loose incorrectly aligned.
SFCC-Slide39
Feb 14, 2019
160000 STRUCTURE
Customers may report the removable recovery panel is loose incorrectly aligned.
SSM74285
Feb 14, 2019
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain.
SSM74278
Feb 12, 2019
220000 SEATS
Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note: that the seat
SSM74171
Feb 6, 2019
350000 EQUIPMENT
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start.
SSM74171
Feb 6, 2019
110000 ELECTRICAL SYSTEM
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start.
SSM74171
Feb 6, 2019
010000 STEERING
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start.
SSM74171
Nov 27, 2018
110000 ELECTRICAL SYSTEM
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start.
SSM74008Attachme
Oct 22, 2018
100000 POWER TRAIN
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
SSM74008
Oct 22, 2018
100000 POWER TRAIN
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
SSM72307
Oct 18, 2018
280000 BACK OVER PREVENTION
The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage c
SSM72307
Oct 18, 2018
110000 ELECTRICAL SYSTEM
The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage c
SSM72254
Sep 19, 2018
100000 POWER TRAIN
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
SSM74008Attachme
Sep 18, 2018
100000 POWER TRAIN
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
SSM74008
Sep 18, 2018
100000 POWER TRAIN
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
JTB00650NAS1
Sep 17, 2018
350000 EQUIPMENT
The steering wheel control switches and/or paddle shifters may not function as expected and lead to one or more of the following features not functioning as expected: ? Paddle shifters do not operate ? Steering wheel audio volume controls
JTB00650NAS1
Sep 17, 2018
110000 ELECTRICAL SYSTEM
The steering wheel control switches and/or paddle shifters may not function as expected and lead to one or more of the following features not functioning as expected: ? Paddle shifters do not operate ? Steering wheel audio volume controls
JTB00650NAS1
Sep 17, 2018
010000 STEERING
The steering wheel control switches and/or paddle shifters may not function as expected and lead to one or more of the following features not functioning as expected: ? Paddle shifters do not operate ? Steering wheel audio volume controls
SSM74048
Sep 12, 2018
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
SSM74048
Sep 12, 2018
353000 EQUIPMENT:ELECTRICAL
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
SSM74048
Sep 12, 2018
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
SSM74038
Sep 5, 2018
100000 POWER TRAIN
Issue: A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns
SSM72498
Sep 5, 2018
200000 WHEELS
Issue: Wheel stud failures (fractures).
SSM74060
Sep 5, 2018
350000 EQUIPMENT
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnost
SSM74060
Sep 5, 2018
110000 ELECTRICAL SYSTEM
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnost
SSM74023
Aug 30, 2018
060000 ENGINE AND ENGINE COOLING
Issue: The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
SSM74048
Aug 29, 2018
353000 EQUIPMENT:ELECTRICAL
Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
SSM74054
Aug 29, 2018
110000 ELECTRICAL SYSTEM
Issue: ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit).
SFCC_09AUG18_REV
Aug 20, 2018
110000 ELECTRICAL SYSTEM
A customer may report "Hood Open" message displays on IP with hood closed.
SFCC_09AUG18_REV
Aug 20, 2018
110000 ELECTRICAL SYSTEM
18C - New face of InControl Touch Pro and 18C software improvements
SFCC_09AUG18_REV
Aug 20, 2018
350000 EQUIPMENT
SIM card activation issues
SFCC_09AUG18_REV
Aug 20, 2018
350000 EQUIPMENT
InControl Touch Pro phase 4 customer letter
SSM71538.2 Attac
Jul 24, 2018
350000 EQUIPMENT
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.2 Attac
Jul 24, 2018
350000 EQUIPMENT
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.2
Jul 24, 2018
350000 EQUIPMENT
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.1 Attac
Jul 17, 2018
350000 EQUIPMENT
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.1 Attac
Jul 17, 2018
350000 EQUIPMENT
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.1
Jul 17, 2018
350000 EQUIPMENT
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538 Attachm
Jul 17, 2018
350000 EQUIPMENT
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538 Attachm
Jul 17, 2018
350000 EQUIPMENT
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538
Jul 17, 2018
350000 EQUIPMENT
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM73929 Attachm
Jul 5, 2018
030000 BRAKES (PWS)
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
SSM73929 Attachm
Jul 5, 2018
030000 BRAKES (PWS)
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
SSM73929
Jul 5, 2018
030000 BRAKES (PWS)
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
JTB00438NAS2
Jun 29, 2018
020000 SUSPENSION
The Air Suspension system warning light may be illuminated and the air suspension system may be inactive.
SSM73929 Attachm
Jun 27, 2018
045000 SERVICE BRAKES, AIR:DISC
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
SSM73929 Attachm
Jun 27, 2018
034500 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
SSM73929 Attachm
Jun 27, 2018
045000 SERVICE BRAKES, AIR:DISC
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
SSM73929 Attachm
Jun 27, 2018
034500 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
SSM73929
Jun 27, 2018
045000 SERVICE BRAKES, AIR:DISC
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
SSM73929
Jun 27, 2018
034500 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
SSM73930
Jun 22, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control.
SSM73930
Jun 22, 2018
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control.
SSM73888 Attachm
Jun 19, 2018
190000 TIRES
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
SSM73888
Jun 19, 2018
190000 TIRES
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
SSM73798
Jun 4, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda
SSM73798
Jun 4, 2018
110000 ELECTRICAL SYSTEM
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda
JTB00566NAS4
May 23, 2018
060000 ENGINE AND ENGINE COOLING
An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.
JTB00566NAS4
May 23, 2018
110000 ELECTRICAL SYSTEM
An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.
SSM73798.1
May 17, 2018
110000 ELECTRICAL SYSTEM
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda
SSM72307
May 16, 2018
110000 ELECTRICAL SYSTEM
Issue: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Bloc
SSM72307
May 16, 2018
350000 EQUIPMENT
Issue: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Bloc
SSM73462
May 16, 2018
110000 ELECTRICAL SYSTEM
Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. In order to hear the voice the user has to go to the phone screen options and select the vehicle phone
SSM73462
May 16, 2018
350000 EQUIPMENT
Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. In order to hear the voice the user has to go to the phone screen options and select the vehicle phone
SSM72302
May 16, 2018
110000 ELECTRICAL SYSTEM
Issue: B1412-96 being flagged in the Gateway Module
SSM73798
May 1, 2018
110000 ELECTRICAL SYSTEM
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda
SSM73824
Apr 18, 2018
110000 ELECTRICAL SYSTEM
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO
SSM73824
Apr 18, 2018
060000 ENGINE AND ENGINE COOLING
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO
SSM73798
Apr 13, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda
SSM73813
Mar 28, 2018
131000 VISIBILITY:WINDSHIELD
Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152
SSM73813 Attachm
Mar 28, 2018
131000 VISIBILITY:WINDSHIELD
Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152
SSM73824
Mar 27, 2018
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. The Mi
SSM73793
Mar 26, 2018
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice outpu
SSM73793
Mar 26, 2018
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice outpu
SSM73809
Mar 21, 2018
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder.
Showing 100 of 970 bulletins.
NHTSA Safety Investigations, JAGUAR XJ
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE06030
Opened: Aug 16, 2006 , Closed: Oct 18, 2006
FUEL TANK LEAKAGE
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PE06-030 BASED ON THREE COMPLAINTS ALLEGING LARGE QUANTITIES OF GASOLINE LEAKAGE FROM THE FUEL TANKS (NOT FROM THE FILLER PIPES) OF MODEL YEAR (MY) 2006 JAGUAR XJ VEHICLES. ON SEPTEMBER 11, 2006, FORD MOTOR COMPANY SUBMITTED A DEFECT NOTICE (PART 573)... Read more
JAGUAR XJ - All Years Overview
Complete safety history for the JAGUAR XJ across all model years (1969, 2019).
36
Total Recalls
182
Total Complaints
1
Investigations
21
Reported Crashes
7
Reported Fires
0
Reported Deaths
JAGUAR XJ - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2019 | 1 | 1 | View |
| 2018 | 0 | 1 | View |
| 2017 | 3 | 3 | View |
| 2016 | 2 | 8 | View |
| 2015 | 3 | 15 | View |
| 2014 | 2 | 15 | View |
| 2013 (current) | 3 | 10 | |
| 2012 | 0 | 10 | View |
| 2011 | 3 | 27 | View |
| 2010 | 3 | 0 | View |
| 2008 | 0 | 8 | View |
| 2007 | 1 | 7 | View |
| 2006 | 3 | 15 | View |
| 2005 | 0 | 9 | View |
| 2004 | 3 | 18 | View |
| 2003 | 0 | 2 | View |
| 2002 | 0 | 3 | View |
| 2000 | 0 | 14 | View |
| 1998 | 1 | 12 | View |
| 1997 | 0 | 1 | View |
| 1995 | 1 | 1 | View |
| 1986 | 0 | 1 | View |
| 1984 | 0 | 1 | View |
| 1972 | 1 | 0 | View |
| 1971 | 2 | 0 | View |
| 1970 | 2 | 0 | View |
| 1969 | 2 | 0 | View |