2011 JAGUAR XJ
3 recalls, 27 complaints - 693 TSBs
20V557000 Sep 12, 2020
AIR BAGS:FRONTAL
Defect Description
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.
Consequence
Failure of the air bags to deploy properly increases the risk of injury in a crash.
Remedy
Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294.
17V394000 Jun 22, 2017
AIR BAGS
Defect Description
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 XJ vehicles. If, while servicing the vehicle, the vehicle does not successfully receive an update to the Restraint Control Module (RCM) software, the default air bag calibration settings may be incorrect.
Consequence
In the event of a crash, the incorrect calibration may not activate the air bag deployment as intended, increasing the risk of injury.
Remedy
Jaguar will notify owners, and dealers will update the RCM with the latest software, free of charge. The recall began on August 15, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H034.
10V578000 Nov 12, 2010
VISIBILITY:WINDSHIELD WIPER/WASHER
Defect Description
JAGUAR IS RECALLING CERTAIN MODEL YEAR 2010-2011 XJ VEHICLES MANUFACTURED FROM JULY 28, 2009, THROUGH NOVEMBER 3, 2010. THE FRONT WIPER ARMS TO SPINDLE FIXINGS WERE NOT TORQUED TO SPECIFICATION DURING MANUFACTURING. AS A RESULT, THE SECURING NUTS COULD FAIL TO PERFORM AS INTENDED, RESULTING IN A LO... Read more
Consequence
IF THE WIPER ARMS LOSE SYNCHRONIZATION AND CLASH, THEY COULD DETACH FROM THE VEHICLE, REDUCING A DRIVER'S VISIBILITY AND INCREASING THE RISK OF CRASH.
Remedy
DEALERS WILL ENSURE THE WIPER ARMS ARE FITTED SECURELY ONTO THE SPINDLE AND THE SECURING NUTS WILL BE TIGHTENED TO THE CORRECT TORQUE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE DECEMBER 13, 2010. OWNERS MAY CONTACT JAGUAR AT 1-800-637-6837.
Complaint Statistics
27 total complaints
4 crashes 4 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 4 |
| ENGINE | 4 |
| AIR BAGS | 2 |
| POWER TRAIN | 2 |
| UNKNOWN OR OTHER | 2 |
| VISIBILITY | 1 |
| ENGINE AND ENGINE COOLING | 1 |
| ELECTRICAL SYSTEM:HORN | 1 |
| SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES | 1 |
| PARKING BRAKE | 1 |
ELECTRICAL SYSTEM:HORN
Apr 8, 2025
Incident date: Apr 8, 2024
The contact owns a 2024 Tesla Model 3. The contact stated that whenever it rained, the horn was filling with water that was entering through the grill, and the horn would not function when needed. The contact stated that when the horn had dried out, the horn worked normally. The contact had taken th... Read more
SEATS
Feb 26, 2025
Incident date: Oct 2, 2017
passenger front seat presence sensor says someone is sitting in the seat even when empty. also seat belt warning light and audible alert is affected. I occasionally have four small children In the vehicle which is concerning because the airbag could go off when a child is sitting in the front seat.
Other/I am not sure
Feb 26, 2025
Incident date: Feb 26, 2025
The physical car seat itself says rear facing up to 30lbs. The manual states up to 40lbs rear facing. The nuna website states 40lbs rear facing.
UNKNOWN OR OTHER
Aug 19, 2024
Incident date: Aug 5, 2024
The windshield cracked during driving. Two linear cracks developed from the bottom of the windshield, one is extending across the whole bottom side of the windshield, the other is extending in the vertical direction. Picture of the cracks can be located in the attachment labeled in blue lines.
SERVICE BRAKES
Aug 19, 2024
Incident date: Aug 5, 2024
Brakes system failure message on highway and couldn’t use brakes without standing on them. Once came to a stop in breakdown lane tow driver took us to closest Chevrolet dealer where we were told our vehicle was unsafe to drive and was basically a toboggan. If we weren’t in slow moving traffic we... Read more
LATCHES/LOCKS/LINKAGES
Aug 19, 2024
Incident date: Aug 5, 2024
The contact owns a 2022 Ram 3500. The contact stated while driving 70 MPH, the hood was raising up and down. The vehicle was taken to the dealer; however, the contact was informed that it was a design flaw by the manufacturer. The contact was informed that there was no fix for the issue. The contact... Read more
POWER TRAIN
Nov 5, 2022
Incident date: Oct 5, 2022
I was driving through Kroger shopping center and I drove between two cars and my car suddenly accelerated and I had to stand on the brakes to avoid hitting a man loading groceries into his car.This was a frightening experience, which I'm afraid will happen again and I won't be so luck.I purchased t... Read more
ENGINE
Oct 20, 2022
Incident date: Oct 20, 2022
I have a 2011 Jaguar XJL Supercharged with 65,000 miles that has a knocking noise and is in restricted performance mode. The timing chain and tensioner were replaced by a shop, but that did not fix the issue and I’ve been told there is internal engine damage. The internal engine damage has not bee... Read more
POWER TRAIN
Feb 25, 2021
Incident date: Feb 24, 2021
A SERIS OF ISSUES PLAQUE THIS MODEL. CHANGED THROTTLE BODY TWICE BUT CAR KEEP SHOWING STABILITY CONTROL NOT AVAILABLE, THROTTLE BODY ACTUATION ISSUES WITH P2119,P2118 CODES AMONG SEVERAL OTHERS. CAR SHAKES AND SHUTS DOWN IN THE MIDDLE OF DRIVING. AT IDLE, THE CAR REV METER GOES UP AND DOWN AND THEN ... Read more
ENGINE
Feb 25, 2021
Incident date: Feb 24, 2021
A SERIS OF ISSUES PLAQUE THIS MODEL. CHANGED THROTTLE BODY TWICE BUT CAR KEEP SHOWING STABILITY CONTROL NOT AVAILABLE, THROTTLE BODY ACTUATION ISSUES WITH P2119,P2118 CODES AMONG SEVERAL OTHERS. CAR SHAKES AND SHUTS DOWN IN THE MIDDLE OF DRIVING. AT IDLE, THE CAR REV METER GOES UP AND DOWN AND THEN ... Read more
ELECTRICAL SYSTEM
Feb 25, 2021
Incident date: Feb 24, 2021
A SERIS OF ISSUES PLAQUE THIS MODEL. CHANGED THROTTLE BODY TWICE BUT CAR KEEP SHOWING STABILITY CONTROL NOT AVAILABLE, THROTTLE BODY ACTUATION ISSUES WITH P2119,P2118 CODES AMONG SEVERAL OTHERS. CAR SHAKES AND SHUTS DOWN IN THE MIDDLE OF DRIVING. AT IDLE, THE CAR REV METER GOES UP AND DOWN AND THEN ... Read more
ELECTRICAL SYSTEM
Jun 19, 2020
Incident date: Apr 1, 2020
THIS VEHICLE HAS HAD NUMEROUS"UNUSUAL" ISSUES FROM "STICK-TO-YOUR-FINGERS" CONTROL BUTTONS THAT WERE CHANGED UNDER WARRANTY TO A FAULTY ALARM SYSTEM THAT GOES OFF RANDOMLY ONCE ACTIVATED,TO EXCEPTIONALLY SLOW TOUCH SCREEN FUNCTIONS THAT CAN ONLY BE CONTROLLED VIA TOUCH SCREEN;PLACING DRIVER IN HAZAR... Read more
UNKNOWN OR OTHER
Jun 19, 2020
Incident date: Apr 1, 2020
THIS VEHICLE HAS HAD NUMEROUS"UNUSUAL" ISSUES FROM "STICK-TO-YOUR-FINGERS" CONTROL BUTTONS THAT WERE CHANGED UNDER WARRANTY TO A FAULTY ALARM SYSTEM THAT GOES OFF RANDOMLY ONCE ACTIVATED,TO EXCEPTIONALLY SLOW TOUCH SCREEN FUNCTIONS THAT CAN ONLY BE CONTROLLED VIA TOUCH SCREEN;PLACING DRIVER IN HAZAR... Read more
ENGINE
Jun 19, 2020
Incident date: Apr 1, 2020
THIS VEHICLE HAS HAD NUMEROUS"UNUSUAL" ISSUES FROM "STICK-TO-YOUR-FINGERS" CONTROL BUTTONS THAT WERE CHANGED UNDER WARRANTY TO A FAULTY ALARM SYSTEM THAT GOES OFF RANDOMLY ONCE ACTIVATED,TO EXCEPTIONALLY SLOW TOUCH SCREEN FUNCTIONS THAT CAN ONLY BE CONTROLLED VIA TOUCH SCREEN;PLACING DRIVER IN HAZAR... Read more
ELECTRONIC STABILITY CONTROL (ESC)
May 26, 2020
Incident date: May 26, 2020
THE CAR SHUTS OFF RANDOMLY WHILE DRIVING IN MOTION ON CITY STREETS AND HIGHWAYS . THIS IS MY SECOND JAGUAR THAT DOES THIS. THIS HAS HAPPENED FOR THE 5TH TIME SO FAR. *TR
AIR BAGS
Aug 22, 2018
Incident date: Aug 22, 2018
TAKATA RECALL - JAGUAR AND/OR TANAKA SHOULD BEAR THE FINANCIAL COST TO GET OUR UNIT TO A JAGUAR DEALER. THIS IS THEIR SERIOUS DEFICIENCY. WE LIVE AT LEAST 150 MILES FROM A JAGUAR DEALER AND IT IS PATENTLY UNFAIR FOR US TO HAVE THE FINANCIAL AND LOGISTICAL. BURDEN. IT IS NOT AS IF WE ARE ASKING FOR U... Read more
FUEL/PROPULSION SYSTEM
May 22, 2017
Incident date: May 15, 2017
TAKATA RECALL; WHILE DRIVING GOT A STRONG SMELL OF GAS INSIDE THE CAR. PULLED INTO SERVICE STATION AND ATTENDED ACCESS FUEL PUMP OPENING UNDER REAR SEAT. FUEL WAS SHOOTING OUT OF A SMALL PIN HOLE CRACK IN THE FUEL FLANGE TOP. POOLING UP INSIDE THE FUEL PUMP CAVITY AND RUNNING DOWN THE OUTSIDE OF TH... Read more
ELECTRICAL SYSTEM
Jun 3, 2016
Incident date: Apr 25, 2014
TL* THE CONTACT OWNED A 2011 JAGUAR XJ. WHILE DRIVING ON A WET ROAD AT 55 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE FISHTAILED DOWN THE ROAD INTO THE GUARDRAIL CABLE. THE FRONT END OF THE VEHICLE WAS DESTROYED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED HEAD AND RIB INJURIES,... Read more
Crash
1 injured
AIR BAGS
Jun 3, 2016
Incident date: Apr 25, 2014
TL* THE CONTACT OWNED A 2011 JAGUAR XJ. WHILE DRIVING ON A WET ROAD AT 55 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE FISHTAILED DOWN THE ROAD INTO THE GUARDRAIL CABLE. THE FRONT END OF THE VEHICLE WAS DESTROYED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED HEAD AND RIB INJURIES,... Read more
Crash
1 injured
TRACTION CONTROL SYSTEM
Jun 3, 2016
Incident date: Apr 25, 2014
TL* THE CONTACT OWNED A 2011 JAGUAR XJ. WHILE DRIVING ON A WET ROAD AT 55 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE FISHTAILED DOWN THE ROAD INTO THE GUARDRAIL CABLE. THE FRONT END OF THE VEHICLE WAS DESTROYED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED HEAD AND RIB INJURIES,... Read more
Crash
1 injured
PARKING BRAKE
Jun 3, 2016
Incident date: Apr 25, 2014
TL* THE CONTACT OWNED A 2011 JAGUAR XJ. WHILE DRIVING ON A WET ROAD AT 55 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE FISHTAILED DOWN THE ROAD INTO THE GUARDRAIL CABLE. THE FRONT END OF THE VEHICLE WAS DESTROYED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED HEAD AND RIB INJURIES,... Read more
Crash
1 injured
ENGINE
Jul 10, 2015
Incident date: Apr 20, 2015
THE CARS POWER AND ENGINE SHUTS DOWN COMPLETELY WITHOUT WARNING. I THEN HAVE TO RESTART CAR AGAIN. IT HAPPENED NOW 4 TIMES SO FAR SINCE I OWN THE CAR.
ELECTRICAL SYSTEM
Jul 10, 2015
Incident date: Apr 20, 2015
THE CARS POWER AND ENGINE SHUTS DOWN COMPLETELY WITHOUT WARNING. I THEN HAVE TO RESTART CAR AGAIN. IT HAPPENED NOW 4 TIMES SO FAR SINCE I OWN THE CAR.
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Mar 18, 2013
Incident date: Mar 10, 2013
TL* THE CONTACT OWNS A 2011 JAGUAR XJ. THE CONTACT STATED THAT WHEN SHIFTING INTO DRIVE, THE VEHICLE SUDDENLY ACCELERATED WITH THE BRAKE DEPRESSED. THE BRAKE PEDAL WAS DEPRESSED WITH EXTREME FORCE AND THE CONTACT SHIFTED INTO PARK BEFORE THE VEHICLE WOULD STOP. THE FAILURE WAS EXPERIENCED SEVERAL TI... Read more
VEHICLE SPEED CONTROL
Mar 18, 2013
Incident date: Mar 10, 2013
TL* THE CONTACT OWNS A 2011 JAGUAR XJ. THE CONTACT STATED THAT WHEN SHIFTING INTO DRIVE, THE VEHICLE SUDDENLY ACCELERATED WITH THE BRAKE DEPRESSED. THE BRAKE PEDAL WAS DEPRESSED WITH EXTREME FORCE AND THE CONTACT SHIFTED INTO PARK BEFORE THE VEHICLE WOULD STOP. THE FAILURE WAS EXPERIENCED SEVERAL TI... Read more
ENGINE AND ENGINE COOLING
Apr 16, 2012
Incident date: Mar 30, 2012
THE ENGINE STALLED WITHOUT WARNING JUST BEFORE I WAS ABOUT TO MAKE A LEFT-HAND TURN. *JS
VISIBILITY
Jan 18, 2011
Incident date: Jan 15, 2011
TL*THE CONTACT OWNS A 2011 JAGUAR XJ. THE CONTACT STATED THAT THE HEATED WINDSHIELD DISTORTED HIS VISION WHILE DRIVING. THE STREET SIGNS AND LIGHTS ALSO APPEAR TO HAVE A HALO AND BECOME BLURRY. THE CONTACT SPOKE WITH THE MANUFACTURER ABOUT THE PROBLEM AND STATED THAT SINCE THE VEHICLE WAS LEASED THE... Read more
NHTSA Safety Ratings, 2011 JAGUAR XJ
2011 Jaguar XJ 4 DR RWD
| Category | Rating |
|---|---|
| Rollover Risk | 0.0% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy, 2011 JAGUAR XJ
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 5.0L 8-cyl, Automatic (S6) (Rear-Wheel Drive) | 16.0 | 23.0 | 19.0 | Premium | $4,050 |
| 5.0L 8-cyl, Automatic (S6) (Rear-Wheel Drive) | 15.0 | 21.0 | 17.0 | Premium | $4,550 |
CO2 Emissions: -1.0 g/mile (Large Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2011 JAGUAR XJ
693 manufacturer communications from 346 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 81 |
| 350000 EQUIPMENT | 67 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 44 |
| 353000 EQUIPMENT:ELECTRICAL | 34 |
| 060000 ENGINE (PWS) | 29 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 27 |
| 060000 ENGINE AND ENGINE COOLING | 20 |
| 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 17 |
SSM68398Attachme
Sep 23, 2022
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Window Regulator mechanical creak
SFCC_APR2022_41
Apr 18, 2022
220000 SEATS
A customer may report a rattle tyle noise from the front seat base area.
SFCC_MAR2022_44
Mar 17, 2022
220000 SEATS
A customer may report a rattle tyle noise from the front seat base area.
SSM59597Attachme
Apr 14, 2021
110000 ELECTRICAL SYSTEM
Attachment.
SSM59597Attachme
Apr 14, 2021
110000 ELECTRICAL SYSTEM
Attachment.
SSM59597Attachme
Apr 14, 2021
110000 ELECTRICAL SYSTEM
Attachment.
SSM74810
Apr 30, 2020
100000 POWER TRAIN
JLR is investigating 3.0P S/C FEAD idler pulley and S/C tensioner emitting excess noise (NVH)
SSM74590
Oct 29, 2019
350000 EQUIPMENT
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions.
SSM74589
Oct 16, 2019
092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
Vehicles equipped with an AJ126 supercharged V6 engine are experiencing noise from the HP fuel pumps and/or a Check Engine MIL illuminated with one of the following DTCs stored in the PCM. P228F-85 P025C-11 P0251-13 P064A-38 P0256-1
SSM74557
Sep 24, 2019
350000 EQUIPMENT
Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active.
SSM74557
Sep 24, 2019
110000 ELECTRICAL SYSTEM
Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active.
SSM74490Attachme
Jul 26, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern
SSM74490Attachme
Jul 26, 2019
350000 EQUIPMENT
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern
SSM74490Attachme
Jul 26, 2019
110000 ELECTRICAL SYSTEM
Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern
SFCC_APRIL19_Sli
Apr 11, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
The yellow reflector in the headlamp assembly is delaminating
SFCC_APRIL19_Sli
Apr 11, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
The yellow reflector in the headlamp assembly is delaminating
SFCC_APRIL19_Sli
Apr 11, 2019
121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
The yellow reflector in the headlamp assembly is delaminating
SFCC_APRIL19_Sli
Apr 11, 2019
350000 EQUIPMENT
PCV DiaphramTorn. The Check Engine Lamp is illuminated.
SFCC_APRIL19_Sli
Apr 11, 2019
060000 ENGINE (PWS)
PCV DiaphramTorn. The Check Engine Lamp is illuminated.
SFCC_APRIL19_Sli
Apr 11, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
PCV DiaphramTorn. The Check Engine Lamp is illuminated.
SSM74375
Apr 10, 2019
060000 ENGINE (PWS)
Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P218
SSM74304
Feb 22, 2019
353000 EQUIPMENT:ELECTRICAL
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth? Voice commands no longer work
SSM74304
Feb 22, 2019
350000 EQUIPMENT
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth? Voice commands no longer work
SSM74304
Feb 22, 2019
110000 ELECTRICAL SYSTEM
After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth? Voice commands no longer work
SFCC-Slide39
Feb 14, 2019
350000 EQUIPMENT
Customers may report the removable recovery panel is loose incorrectly aligned.
SFCC-Slide39
Feb 14, 2019
160000 STRUCTURE
Customers may report the removable recovery panel is loose incorrectly aligned.
SSM74285
Feb 14, 2019
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain.
SSM74278
Feb 12, 2019
220000 SEATS
Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note: that the seat
SSM74171
Feb 6, 2019
350000 EQUIPMENT
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start.
SSM74171
Feb 6, 2019
110000 ELECTRICAL SYSTEM
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start.
SSM74171
Feb 6, 2019
010000 STEERING
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start.
SSM74171
Nov 27, 2018
110000 ELECTRICAL SYSTEM
U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start.
SSM74008Attachme
Oct 22, 2018
100000 POWER TRAIN
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
SSM74008
Oct 22, 2018
100000 POWER TRAIN
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
SSM72307
Oct 18, 2018
280000 BACK OVER PREVENTION
The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage c
SSM72307
Oct 18, 2018
110000 ELECTRICAL SYSTEM
The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage c
SSM72254
Sep 19, 2018
100000 POWER TRAIN
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
SSM74008Attachme
Sep 18, 2018
100000 POWER TRAIN
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
SSM74008
Sep 18, 2018
100000 POWER TRAIN
Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
SSM74048
Sep 12, 2018
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
SSM74048
Sep 12, 2018
353000 EQUIPMENT:ELECTRICAL
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
SSM74048
Sep 12, 2018
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
SSM74038
Sep 5, 2018
100000 POWER TRAIN
Issue: A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns
SSM72498
Sep 5, 2018
200000 WHEELS
Issue: Wheel stud failures (fractures).
SSM74060
Sep 5, 2018
350000 EQUIPMENT
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnost
SSM74060
Sep 5, 2018
110000 ELECTRICAL SYSTEM
Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnost
SSM74023
Aug 30, 2018
060000 ENGINE AND ENGINE COOLING
Issue: The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
SSM74048
Aug 29, 2018
353000 EQUIPMENT:ELECTRICAL
Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
SSM74054
Aug 29, 2018
110000 ELECTRICAL SYSTEM
Issue: ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit).
SFCC_09AUG18_REV
Aug 20, 2018
110000 ELECTRICAL SYSTEM
A customer may report "Hood Open" message displays on IP with hood closed.
SFCC_09AUG18_REV
Aug 20, 2018
110000 ELECTRICAL SYSTEM
18C - New face of InControl Touch Pro and 18C software improvements
SFCC_09AUG18_REV
Aug 20, 2018
350000 EQUIPMENT
SIM card activation issues
SFCC_09AUG18_REV
Aug 20, 2018
350000 EQUIPMENT
InControl Touch Pro phase 4 customer letter
SSM71538.2 Attac
Jul 24, 2018
350000 EQUIPMENT
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.2 Attac
Jul 24, 2018
350000 EQUIPMENT
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.2
Jul 24, 2018
350000 EQUIPMENT
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.1 Attac
Jul 17, 2018
350000 EQUIPMENT
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.1 Attac
Jul 17, 2018
350000 EQUIPMENT
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538.1
Jul 17, 2018
350000 EQUIPMENT
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538 Attachm
Jul 17, 2018
350000 EQUIPMENT
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538 Attachm
Jul 17, 2018
350000 EQUIPMENT
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM71538
Jul 17, 2018
350000 EQUIPMENT
Issue: Customer may report door lock cylinder cover missing or has become adrift.
SSM73929 Attachm
Jul 5, 2018
030000 BRAKES (PWS)
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
SSM73929 Attachm
Jul 5, 2018
030000 BRAKES (PWS)
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
SSM73929
Jul 5, 2018
030000 BRAKES (PWS)
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
JTB00438NAS2
Jun 29, 2018
020000 SUSPENSION
The Air Suspension system warning light may be illuminated and the air suspension system may be inactive.
SSM73929 Attachm
Jun 27, 2018
045000 SERVICE BRAKES, AIR:DISC
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
SSM73929 Attachm
Jun 27, 2018
034500 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
SSM73929 Attachm
Jun 27, 2018
045000 SERVICE BRAKES, AIR:DISC
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
SSM73929 Attachm
Jun 27, 2018
034500 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
SSM73929
Jun 27, 2018
045000 SERVICE BRAKES, AIR:DISC
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
SSM73929
Jun 27, 2018
034500 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
SSM73930
Jun 22, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control.
SSM73930
Jun 22, 2018
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control.
SSM73888 Attachm
Jun 19, 2018
190000 TIRES
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
SSM73888
Jun 19, 2018
190000 TIRES
Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
SSM73798
Jun 4, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda
SSM73798
Jun 4, 2018
110000 ELECTRICAL SYSTEM
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda
SSM73798.1
May 17, 2018
110000 ELECTRICAL SYSTEM
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda
SSM73462
May 16, 2018
350000 EQUIPMENT
Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. In order to hear the voice the user has to go to the phone screen options and select the vehicle phone
SSM73462
May 16, 2018
110000 ELECTRICAL SYSTEM
Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. In order to hear the voice the user has to go to the phone screen options and select the vehicle phone
SSM72307
May 16, 2018
350000 EQUIPMENT
Issue: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Bloc
SSM72307
May 16, 2018
110000 ELECTRICAL SYSTEM
Issue: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Bloc
SSM73798
May 1, 2018
110000 ELECTRICAL SYSTEM
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda
SSM73824
Apr 18, 2018
110000 ELECTRICAL SYSTEM
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO
SSM73824
Apr 18, 2018
060000 ENGINE AND ENGINE COOLING
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO
SSM73798
Apr 13, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda
SSM73813
Mar 28, 2018
131000 VISIBILITY:WINDSHIELD
Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152
SSM73813 Attachm
Mar 28, 2018
131000 VISIBILITY:WINDSHIELD
Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152
SSM73824
Mar 27, 2018
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. The Mi
SSM73793
Mar 26, 2018
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice outpu
SSM73793
Mar 26, 2018
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice outpu
SSM73809
Mar 21, 2018
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder.
SSM73798
Mar 19, 2018
353000 EQUIPMENT:ELECTRICAL
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda
SSM73798
Mar 19, 2018
350000 EQUIPMENT
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda
SSM73798
Mar 19, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda
SFCC_08MAR18
Mar 8, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Jaguar Land Rover Shop Foreman Conference Call
JTB00349NAS2
Dec 22, 2017
060000 ENGINE (PWS)
A clatter/knock/rattle noise may be heard from the engine.
JTB00349NAS2
Dec 22, 2017
060000 ENGINE (PWS)
A clatter/knock/rattle noise may be heard from the engine.
SSM73511
Dec 19, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Issue: Jaguar headlining cleaning products
Showing 100 of 693 bulletins.
NHTSA Safety Investigations, JAGUAR XJ
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE06030
Opened: Aug 16, 2006 , Closed: Oct 18, 2006
FUEL TANK LEAKAGE
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PE06-030 BASED ON THREE COMPLAINTS ALLEGING LARGE QUANTITIES OF GASOLINE LEAKAGE FROM THE FUEL TANKS (NOT FROM THE FILLER PIPES) OF MODEL YEAR (MY) 2006 JAGUAR XJ VEHICLES. ON SEPTEMBER 11, 2006, FORD MOTOR COMPANY SUBMITTED A DEFECT NOTICE (PART 573)... Read more
JAGUAR XJ - All Years Overview
Complete safety history for the JAGUAR XJ across all model years (1969, 2019).
36
Total Recalls
182
Total Complaints
1
Investigations
21
Reported Crashes
7
Reported Fires
0
Reported Deaths
JAGUAR XJ - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2019 | 1 | 1 | View |
| 2018 | 0 | 1 | View |
| 2017 | 3 | 3 | View |
| 2016 | 2 | 8 | View |
| 2015 | 3 | 15 | View |
| 2014 | 2 | 15 | View |
| 2013 | 3 | 10 | View |
| 2012 | 0 | 10 | View |
| 2011 (current) | 3 | 27 | |
| 2010 | 3 | 0 | View |
| 2008 | 0 | 8 | View |
| 2007 | 1 | 7 | View |
| 2006 | 3 | 15 | View |
| 2005 | 0 | 9 | View |
| 2004 | 3 | 18 | View |
| 2003 | 0 | 2 | View |
| 2002 | 0 | 3 | View |
| 2000 | 0 | 14 | View |
| 1998 | 1 | 12 | View |
| 1997 | 0 | 1 | View |
| 1995 | 1 | 1 | View |
| 1986 | 0 | 1 | View |
| 1984 | 0 | 1 | View |
| 1972 | 1 | 0 | View |
| 1971 | 2 | 0 | View |
| 1970 | 2 | 0 | View |
| 1969 | 2 | 0 | View |