2004 ISUZU RODEO

2 recalls — 50 complaints

13V547000 Oct 31, 2013
SUSPENSION:REAR
Isuzu Manufacturing Services of America, Inc (Isuzu) is recalling certain model year 2003-2004 Rodeo and Axiom, and 2003 Rodeo Sport vehicles that were originally sold in, or are currently registered in, Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, Connecticut, New York, New Jersey, Pennsylvania, Delaware, Maryland, the District of Columbia, West Virginia, Ohio, Indiana, Michigan, Illinois, Wisconsin, Minnesota, Iowa, Kentucky and Missouri. These vehicles may experience excessive corrosion near the forward mounting point bracket for the left or right rear suspension lower link.
Remedy: Isuzu will notify owners, and dealers will inspect the rear suspension lower link bracket area. For vehicles in which little or no corrosion is found, the area will be treated with an anti-corrosive compound. For vehicles in which corrosion has damaged the rear suspension lower link bracket and affected its connection to the vehicle frame, a reinforcement bracket will be installed. In the event the corrosion is so severe that the reinforcement bracket remedy would not be sufficient, Isuzu will offer to repurchase the vehicle for an amount based on the Kelley Blue Book "Private Party" price. All inspections and remedies will be provided free of charge for vehicles that are 10 years old or less. For vehicles older than 10 years, Isuzu will offer a free remedy, but only if the vehicle is presented to an Isuzu service facility dealer within 12 months of when owner notifications were issued, after that time owners will be charged for the repairs. The recall is expected to begin in mid-December 2013. Isuzu owners may contact Isuzu at 1-800-255-6727.
8,816 vehicles affected
05V466000 Oct 7, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CERTAIN SPORT UTILITY VEHICLES THAT HAVE BEEN EXPOSED TO FUEL CONTAMINATED WITH SILICON MAY DEVELOP SMALL PIN HOLES IN THE FUEL PUMP FEED PORT. SILICON HAS BEEN IDENTIFIED IN THE FUEL SYSTEMS OF AFFECTED VEHICLES AND IN CERTAIN FUEL AVAILABLE IN THE REGION OF TYLER, TEXAS. THIS RECALL WILL BE LAUNCHED FOR VEHICLES REGISTERED IN TEXAS AND THE FOUR SURROUNDING STATES: OKLAHOMA, ARKANSAS, NEW MEXICO AND LOUISIANA.
Remedy: FOR VEHICLES REGISTERED IN THE STATES IDENTIFIED ABOVE, DEALERS WILL PROVIDE A NEW COVER OVER THE EXISTING FEED PORT ON THE FUEL PUMP OR, IF THE EXISTING FEED PORT HAS ALREADY BEEN DAMAGED, DEALERS WILL INSTALL A NEW FUEL PUMP THAT IS EQUIPPED WITH THE NEW COVER. THE NEW COVER WILL BE MADE OF A DIFFERENT MATERIAL. THE RECALL BEGAN ON NOVEMBER 25, 2005. OWNERS MAY CONTACT ISUZU AT 1-800-255-6727.
15,515 vehicles affected
FUEL/PROPULSION SYSTEM Jan 31, 2024
My car continues to smell like gas despite fuel pump and lines having been replaced. The smell is very strong. Don’t see any type of leakage
SERVICE BRAKES May 27, 2023
In Florida, I purchased my 2004 Isuzu Rodeo March 2005 at 134 miles. I've always had issues, but didn't know how to articulate the issues. My truck sits/leans to the right and low in the back. It is uneven as if the shocks or struts are off. Driving one night, the truck slams down/drops low out of no where while driving. When I am driving and need to brake, I have to brake then brake again. I dare not make any sharp turns by parking or anything it's like the truck will slip or axels bend. I am have trouble with the engine currently(September 2022). Oil is leaking but you can't see from where. The engine is making loud rambling sounds. The exhaust sounds muffled. My car parts are not exact because my Rodeo is built like a demo, seemingly. Power Reduced & check engine light happens randomly usually while on the expressway. It slows the vehicle down in the middle of flowing traffic. I have to try to pull over turn car off then back on to try & reset the vehicle. The car now vibrates but don't know from where or cause. How can I get my car repaired?
SUSPENSION May 27, 2023
In Florida, I purchased my 2004 Isuzu Rodeo March 2005 at 134 miles. I've always had issues, but didn't know how to articulate the issues. My truck sits/leans to the right and low in the back. It is uneven as if the shocks or struts are off. Driving one night, the truck slams down/drops low out of no where while driving. When I am driving and need to brake, I have to brake then brake again. I dare not make any sharp turns by parking or anything it's like the truck will slip or axels bend. I am have trouble with the engine currently(September 2022). Oil is leaking but you can't see from where. The engine is making loud rambling sounds. The exhaust sounds muffled. My car parts are not exact because my Rodeo is built like a demo, seemingly. Power Reduced & check engine light happens randomly usually while on the expressway. It slows the vehicle down in the middle of flowing traffic. I have to try to pull over turn car off then back on to try & reset the vehicle. The car now vibrates but don't know from where or cause. How can I get my car repaired?
ENGINE May 27, 2023
In Florida, I purchased my 2004 Isuzu Rodeo March 2005 at 134 miles. I've always had issues, but didn't know how to articulate the issues. My truck sits/leans to the right and low in the back. It is uneven as if the shocks or struts are off. Driving one night, the truck slams down/drops low out of no where while driving. When I am driving and need to brake, I have to brake then brake again. I dare not make any sharp turns by parking or anything it's like the truck will slip or axels bend. I am have trouble with the engine currently(September 2022). Oil is leaking but you can't see from where. The engine is making loud rambling sounds. The exhaust sounds muffled. My car parts are not exact because my Rodeo is built like a demo, seemingly. Power Reduced & check engine light happens randomly usually while on the expressway. It slows the vehicle down in the middle of flowing traffic. I have to try to pull over turn car off then back on to try & reset the vehicle. The car now vibrates but don't know from where or cause. How can I get my car repaired?
SUSPENSION Nov 20, 2019
TL* THE CONTACT OWNS A 2004 ISUZI RODEO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V547000 (SUSPENSION). THE CONTACT STATED THAT HE EXPERIENCED GREAT DIFFICULTY HAVING HIS VEHICLE SERVICED. THE CONTACT STATED THAT ISUZU SENT THE REMEDY PARTS TO LUPIENT BUICK GMC (7100 WAYZATA BLVD, GOLDEN VALLEY, MN 55426, (763) 546-2222) WHERE HE WAS INFORMED THAT THE VEHICLE WOULD NEED A SECOND INSPECTION IN ORDER TO BE REMEDIED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
SUSPENSION Sep 10, 2019
MY VEHICLE IS OPERATED IN MINNESOTA WHERE ROAD SALTS ARE IN CONSTANT WINTER USE. ON AUGUST 21, 2019 MY MECHANIC HOISTED MY SUV AND WE WATCHED WITH SURPRISE AS SOME FLAT RUST SLABS FELL TO HIS SHOP FLOOR. HE LOOKED ABOVE THE FALL LOCATION: THE SPARE TIRE IS ATTACHED JUST BELOW A WELL, AND WITHIN THE SPARE-TIRE WHEEL-GAPS WERE ADDITIONAL LOOSE RUST SLABS THAT HAD NOT YET FALLEN. THEY WERE REMOVED. THE MECHANIC THEN PONDERED A LIKELY CAUSE: HE REASONED THE METAL PLATE (AND/OR THE AREAS ALONGSIDE IT) THAT HELPS SECURE THE SPARE TIRE MIGHT BE EXCESSIVELY RUSTY. TO SEE IT HE HAD TO INSERT HIS HEAD UP INTO THE WELL, BUT WHICH DID NOT GIVE HIM ENOUGH OF CLEAR VIEW TO ASSESS THE MATTER ADEQUATELY (NOR COULD I MANAGE TO GET MUCH OF A LOOK). HE REASONED THAT MINNESOTA WINTER-SALT ROAD-SPRAY CAN REACH THE WELL (HE SAID THERE MIGHT BE SOMETHING THERE CALLED A CARRIER ASSEMBLY OF PARTS) AND CORRODE THE PLATE, MAKING IT POSSIBLE FOR THE SPARE TIRE TO COME LOOSE WHILE MY SUV IS MOTION, CREATING A ROAD HAZARD. WE DID PHOTOGRAPHY BUT DID NOT HAVE A FLEXIBLE-NECK CAMERA TO INSERT UP INTO THE WELL. SO ALL WE HAVE ARE SNAPS OF 1) MANY OF FLAT RUST SLABS THAT FELL DOWN DURING THE MECHANICS INSPECTION (SHOWN AS A PILE ON THE FLOOR JUST BELOW THE SPARE TIRE?S WELL LOCATION) IN ONE PHOTO, AND 2) AN UPWARD SHOT AT THE SPARE TIRE WITH SOME RUST SLABS THAT HAD NOT YET FALLEN, WHICH ALSO OFFERS A GENERAL LOOK OF WHEEL AND WELL RUST CONDITIONS THAT WE SAW. LASTLY, I DECIDED TO VISIT NHTSAS WEBSITE TO LOOK FOR SIMILAR INCIDENTS THAT MIGHT PERTAIN TO MY VEHICLE. I CAME UP WITH ID #10649039. IT OFFERS A SOMEWHAT SIMILAR TEXTUAL NARRATIVE DESCRIBING REAR FRAME RUST CONDITIONS THAT MAKES MENTION OF A SPARE TIRE. I CREATED A PDF OF PHOTOS AND INCIDENT ID #10649039, WHICH I WILL UPLOAD AFTER THIS PDF. IT WILL BE TITLED PART2_IJN5-55344_ISUZURODEO2004TIRESUPPORTFAILUREVIN[XXX].PDF. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHEELS Sep 10, 2019
MY VEHICLE IS OPERATED IN MINNESOTA WHERE ROAD SALTS ARE IN CONSTANT WINTER USE. ON AUGUST 21, 2019 MY MECHANIC HOISTED MY SUV AND WE WATCHED WITH SURPRISE AS SOME FLAT RUST SLABS FELL TO HIS SHOP FLOOR. HE LOOKED ABOVE THE FALL LOCATION: THE SPARE TIRE IS ATTACHED JUST BELOW A WELL, AND WITHIN THE SPARE-TIRE WHEEL-GAPS WERE ADDITIONAL LOOSE RUST SLABS THAT HAD NOT YET FALLEN. THEY WERE REMOVED. THE MECHANIC THEN PONDERED A LIKELY CAUSE: HE REASONED THE METAL PLATE (AND/OR THE AREAS ALONGSIDE IT) THAT HELPS SECURE THE SPARE TIRE MIGHT BE EXCESSIVELY RUSTY. TO SEE IT HE HAD TO INSERT HIS HEAD UP INTO THE WELL, BUT WHICH DID NOT GIVE HIM ENOUGH OF CLEAR VIEW TO ASSESS THE MATTER ADEQUATELY (NOR COULD I MANAGE TO GET MUCH OF A LOOK). HE REASONED THAT MINNESOTA WINTER-SALT ROAD-SPRAY CAN REACH THE WELL (HE SAID THERE MIGHT BE SOMETHING THERE CALLED A CARRIER ASSEMBLY OF PARTS) AND CORRODE THE PLATE, MAKING IT POSSIBLE FOR THE SPARE TIRE TO COME LOOSE WHILE MY SUV IS MOTION, CREATING A ROAD HAZARD. WE DID PHOTOGRAPHY BUT DID NOT HAVE A FLEXIBLE-NECK CAMERA TO INSERT UP INTO THE WELL. SO ALL WE HAVE ARE SNAPS OF 1) MANY OF FLAT RUST SLABS THAT FELL DOWN DURING THE MECHANICS INSPECTION (SHOWN AS A PILE ON THE FLOOR JUST BELOW THE SPARE TIRE?S WELL LOCATION) IN ONE PHOTO, AND 2) AN UPWARD SHOT AT THE SPARE TIRE WITH SOME RUST SLABS THAT HAD NOT YET FALLEN, WHICH ALSO OFFERS A GENERAL LOOK OF WHEEL AND WELL RUST CONDITIONS THAT WE SAW. LASTLY, I DECIDED TO VISIT NHTSAS WEBSITE TO LOOK FOR SIMILAR INCIDENTS THAT MIGHT PERTAIN TO MY VEHICLE. I CAME UP WITH ID #10649039. IT OFFERS A SOMEWHAT SIMILAR TEXTUAL NARRATIVE DESCRIBING REAR FRAME RUST CONDITIONS THAT MAKES MENTION OF A SPARE TIRE. I CREATED A PDF OF PHOTOS AND INCIDENT ID #10649039, WHICH I WILL UPLOAD AFTER THIS PDF. IT WILL BE TITLED PART2_IJN5-55344_ISUZURODEO2004TIRESUPPORTFAILUREVIN[XXX].PDF. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TIRES Sep 10, 2019
MY VEHICLE IS OPERATED IN MINNESOTA WHERE ROAD SALTS ARE IN CONSTANT WINTER USE. ON AUGUST 21, 2019 MY MECHANIC HOISTED MY SUV AND WE WATCHED WITH SURPRISE AS SOME FLAT RUST SLABS FELL TO HIS SHOP FLOOR. HE LOOKED ABOVE THE FALL LOCATION: THE SPARE TIRE IS ATTACHED JUST BELOW A WELL, AND WITHIN THE SPARE-TIRE WHEEL-GAPS WERE ADDITIONAL LOOSE RUST SLABS THAT HAD NOT YET FALLEN. THEY WERE REMOVED. THE MECHANIC THEN PONDERED A LIKELY CAUSE: HE REASONED THE METAL PLATE (AND/OR THE AREAS ALONGSIDE IT) THAT HELPS SECURE THE SPARE TIRE MIGHT BE EXCESSIVELY RUSTY. TO SEE IT HE HAD TO INSERT HIS HEAD UP INTO THE WELL, BUT WHICH DID NOT GIVE HIM ENOUGH OF CLEAR VIEW TO ASSESS THE MATTER ADEQUATELY (NOR COULD I MANAGE TO GET MUCH OF A LOOK). HE REASONED THAT MINNESOTA WINTER-SALT ROAD-SPRAY CAN REACH THE WELL (HE SAID THERE MIGHT BE SOMETHING THERE CALLED A CARRIER ASSEMBLY OF PARTS) AND CORRODE THE PLATE, MAKING IT POSSIBLE FOR THE SPARE TIRE TO COME LOOSE WHILE MY SUV IS MOTION, CREATING A ROAD HAZARD. WE DID PHOTOGRAPHY BUT DID NOT HAVE A FLEXIBLE-NECK CAMERA TO INSERT UP INTO THE WELL. SO ALL WE HAVE ARE SNAPS OF 1) MANY OF FLAT RUST SLABS THAT FELL DOWN DURING THE MECHANICS INSPECTION (SHOWN AS A PILE ON THE FLOOR JUST BELOW THE SPARE TIRE?S WELL LOCATION) IN ONE PHOTO, AND 2) AN UPWARD SHOT AT THE SPARE TIRE WITH SOME RUST SLABS THAT HAD NOT YET FALLEN, WHICH ALSO OFFERS A GENERAL LOOK OF WHEEL AND WELL RUST CONDITIONS THAT WE SAW. LASTLY, I DECIDED TO VISIT NHTSAS WEBSITE TO LOOK FOR SIMILAR INCIDENTS THAT MIGHT PERTAIN TO MY VEHICLE. I CAME UP WITH ID #10649039. IT OFFERS A SOMEWHAT SIMILAR TEXTUAL NARRATIVE DESCRIBING REAR FRAME RUST CONDITIONS THAT MAKES MENTION OF A SPARE TIRE. I CREATED A PDF OF PHOTOS AND INCIDENT ID #10649039, WHICH I WILL UPLOAD AFTER THIS PDF. IT WILL BE TITLED PART2_IJN5-55344_ISUZURODEO2004TIRESUPPORTFAILUREVIN[XXX].PDF. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
STRUCTURE Apr 10, 2018
2004 ISUZU RODEO. CONSUMER WRITES IN REGARDS TO RUSTED METAL BRACKET STRAPS, BOLTS AND HORIZONTAL JACKET. *LD THE CONSUMER STATED DUE TO RUST THE FUEL TANK DROPPED BELOW THE CAR FRAME AT AN UNSAFE ANGLE, VERY CLOSE TO COMPLETE DETACHMENT. *JS
FUEL SYSTEM, GASOLINE Apr 10, 2018
2004 ISUZU RODEO. CONSUMER WRITES IN REGARDS TO RUSTED METAL BRACKET STRAPS, BOLTS AND HORIZONTAL JACKET. *LD THE CONSUMER STATED DUE TO RUST THE FUEL TANK DROPPED BELOW THE CAR FRAME AT AN UNSAFE ANGLE, VERY CLOSE TO COMPLETE DETACHMENT. *JS
SERVICE BRAKES May 20, 2017
BRAKES PEDAL PULSES LIKE CRAZY BUT THE BRAKES DON'T WORK WHEN APPLIED.
Crash
VEHICLE SPEED CONTROL Aug 17, 2016
TL* THE CONTACT OWNS A 2004 ISUZU RODEO. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE CHECK ENGINE AND THE VEHICLE REDUCED POWER WARNING LIGHTS ILLUMINATED. IN ADDITION, THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HIGH PRESSURE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 158,880.
ENGINE Aug 17, 2016
TL* THE CONTACT OWNS A 2004 ISUZU RODEO. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE CHECK ENGINE AND THE VEHICLE REDUCED POWER WARNING LIGHTS ILLUMINATED. IN ADDITION, THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HIGH PRESSURE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 158,880.
STRUCTURE:BODY Oct 21, 2014
REAR OF THE FRAME IS ROTTED AND CRUMBLING, SO THERE ARE HOLES IN THE FRAME THAT ARE KEEPING IT FROM BEING SAFE, AND THUS WILL NOT PASS STATE SAFETY INSPECTION. THE AREAS AFFECTED SUPPORT SUCH THINGS AS THE PANHARD/TRACK BAR, BODY, BUMPER, SPARE TIRE, EVAP COMPONENTS, REAR TOW POINT, AS WELL AS OTHERS ITEMS. *TR
SUSPENSION Oct 21, 2014
REAR OF THE FRAME IS ROTTED AND CRUMBLING, SO THERE ARE HOLES IN THE FRAME THAT ARE KEEPING IT FROM BEING SAFE, AND THUS WILL NOT PASS STATE SAFETY INSPECTION. THE AREAS AFFECTED SUPPORT SUCH THINGS AS THE PANHARD/TRACK BAR, BODY, BUMPER, SPARE TIRE, EVAP COMPONENTS, REAR TOW POINT, AS WELL AS OTHERS ITEMS. *TR
UNKNOWN OR OTHER Oct 21, 2014
REAR OF THE FRAME IS ROTTED AND CRUMBLING, SO THERE ARE HOLES IN THE FRAME THAT ARE KEEPING IT FROM BEING SAFE, AND THUS WILL NOT PASS STATE SAFETY INSPECTION. THE AREAS AFFECTED SUPPORT SUCH THINGS AS THE PANHARD/TRACK BAR, BODY, BUMPER, SPARE TIRE, EVAP COMPONENTS, REAR TOW POINT, AS WELL AS OTHERS ITEMS. *TR
SUSPENSION Aug 26, 2014
TL* THE CONTACT OWNS A 2004 ISUZU RODEO. THE CONTACT STATED THAT WHILE TRAVELING AT ANY SPEED, THE VEHICLE ABNORMALLY SWAYED FROM SIDE TO SIDE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V547000 (SUSPENSION). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR THE REPAIR. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
SERVICE BRAKES Jun 9, 2014
TL* THE CONTACT OWNS A 2004 ISUZU RODEO. WHILE THE VEHICLE WAS BEING SERVICED FOR AN UNRELATED REPAIR, THE MECHANIC NOTICED THAT THE BRAKE LINE WAS RUSTED AND CAUSED BRAKE FLUID TO LEAK. THE MECHANIC ALSO STATED THAT BOTH OF THE REAR BRAKES, CALIPERS, AND BRAKE LINES NEEDED TO BE REPLACED. A NON-CERTIFIED MECHANIC PERFORMED A TEMPORARY REPAIR ON THE VEHICLE TO STOP THE BRAKE FLUID LEAK. IN ADDITION, THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO REMOVE THE KEY FROM THE IGNITION SWITCH. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
ELECTRICAL SYSTEM:IGNITION Jun 9, 2014
TL* THE CONTACT OWNS A 2004 ISUZU RODEO. WHILE THE VEHICLE WAS BEING SERVICED FOR AN UNRELATED REPAIR, THE MECHANIC NOTICED THAT THE BRAKE LINE WAS RUSTED AND CAUSED BRAKE FLUID TO LEAK. THE MECHANIC ALSO STATED THAT BOTH OF THE REAR BRAKES, CALIPERS, AND BRAKE LINES NEEDED TO BE REPLACED. A NON-CERTIFIED MECHANIC PERFORMED A TEMPORARY REPAIR ON THE VEHICLE TO STOP THE BRAKE FLUID LEAK. IN ADDITION, THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO REMOVE THE KEY FROM THE IGNITION SWITCH. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
FUEL SYSTEM, GASOLINE May 21, 2014
WE PURCHASED THE VEHICLE ON MARCH 12, 2014. AFTER PURCHASE , SATURDAY MARCH 15 WE DROVE TBE ISUZU AT HIGHWAY SPEED. THE VEHICLE BEGAN TO SHAKE LOUDLY AND VIBRATE. WE PULLED OVER. RETURNED TO HOME AT 65 TO 45 MPH WITHOUT SHAKING. MONDAY I REPORTED THIS FRIGHTENING EVENT TO THE DEALERSHIP. I REQUESTED REPAIR OR REPLACEMENT. THE SALESMAN PROMISED REPAIRS. A PRE-PURCHASE DISCLOSURE WAS THAT THE FUEL GAUGE DID NOT WORK. SALES STAFF ASSURED ME THIS HAD BEEN, OR WOULD BE FIXED BY THE DEALERSHIP. PRIOR TO THE FIRST SCHEDULED REPAIR VISIT, I REPORTED THAT THE HORN DOES NOT WORK AND THAT THE AIR BAG WAS UNCOVERED. THE DEALERSHIP COVERED THE AIR BAG BUT TOLD ME AFTERWARDS THEY HAD NO WAY TO VERIFY IF THE AIR BAG IS FUNCTIONAL. THERE IS NO AIR BAG ICON ON THE DASH. I REPEATEDLY REPORTED THESE SAFETY ISSUES TO SALES STAFF AND GENERAL MANAGER [XXX]. THE MANAGER TOLD ME "WHILE IT IS ON THE LOT IT IS MY PROBLEM. ONCE YOU DRIVE IT OFF IT IS YOURS." AFTER THREE REPAIR VISITS, AND TWO MONTHS OF GENERIC "WE WILL TAKE CARE OF YOU"-- NONE OF THE PRIMARY SAFETY PROBLEMS HAVE BEEN FIXED. MY VEHICLE, WHICH I AM MAKING PAYMENTS ON, IS UNSAFE TO DRIVE ON THE HIGHWAY. WITHOUT A HORN, POSSIBLY UNSAFE TO DRIVE IN TOWN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
AIR BAGS May 21, 2014
WE PURCHASED THE VEHICLE ON MARCH 12, 2014. AFTER PURCHASE , SATURDAY MARCH 15 WE DROVE TBE ISUZU AT HIGHWAY SPEED. THE VEHICLE BEGAN TO SHAKE LOUDLY AND VIBRATE. WE PULLED OVER. RETURNED TO HOME AT 65 TO 45 MPH WITHOUT SHAKING. MONDAY I REPORTED THIS FRIGHTENING EVENT TO THE DEALERSHIP. I REQUESTED REPAIR OR REPLACEMENT. THE SALESMAN PROMISED REPAIRS. A PRE-PURCHASE DISCLOSURE WAS THAT THE FUEL GAUGE DID NOT WORK. SALES STAFF ASSURED ME THIS HAD BEEN, OR WOULD BE FIXED BY THE DEALERSHIP. PRIOR TO THE FIRST SCHEDULED REPAIR VISIT, I REPORTED THAT THE HORN DOES NOT WORK AND THAT THE AIR BAG WAS UNCOVERED. THE DEALERSHIP COVERED THE AIR BAG BUT TOLD ME AFTERWARDS THEY HAD NO WAY TO VERIFY IF THE AIR BAG IS FUNCTIONAL. THERE IS NO AIR BAG ICON ON THE DASH. I REPEATEDLY REPORTED THESE SAFETY ISSUES TO SALES STAFF AND GENERAL MANAGER [XXX]. THE MANAGER TOLD ME "WHILE IT IS ON THE LOT IT IS MY PROBLEM. ONCE YOU DRIVE IT OFF IT IS YOURS." AFTER THREE REPAIR VISITS, AND TWO MONTHS OF GENERIC "WE WILL TAKE CARE OF YOU"-- NONE OF THE PRIMARY SAFETY PROBLEMS HAVE BEEN FIXED. MY VEHICLE, WHICH I AM MAKING PAYMENTS ON, IS UNSAFE TO DRIVE ON THE HIGHWAY. WITHOUT A HORN, POSSIBLY UNSAFE TO DRIVE IN TOWN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
SUSPENSION Sep 9, 2013
TL* THE CONTACT OWNS A 2004 ISUZU RODEO. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE LOWER LINK BRACKET SEPARATED FROM THE VEHICLE. THE FAILURE WAS ASSESSED BY A PRIVATE MECHANIC WHO CONFIRMED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 189,000. THE CONSUMER STATED THE SEPARATION OF THE TENSION BAR MOUNT SEPARATED FROM THE FRAME. UPDATED 11/21/13
STRUCTURE:BODY May 29, 2013
TL* THE CONTACT OWNS A 2004 ISUZU RODEO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH OVER AN UNEVEN ROAD SURFACE, THE VEHICLE BECAME UNSTABLE. THE FAILURE RECURRED WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THERE WAS CORROSION AND HOLES THROUGHOUT THE FRAME. THE BRACKET ON THE REAR DRIVER'S SIDE FRAME WAS DETACHED FROM THE VEHICLE. THE MECHANIC ADVISED THE CONTACT THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. *TR
ENGINE Mar 23, 2013
I HAD ISSUE WITH MY '04 ISUZU RODEO FOR ABOUT A YEAR NOW DIFFERENT ISSUES. FIRST MY ENGINE IS EATING UP ALL THE OIL. I GOT AN SYNTHETIC OIL CHANGE ON FEB7 AND ON MAR8 THE STICK HAD NO OIL I TOOK IT BACK AND THEY TOPPED EVERYTHING BUT THEY COULDN'T FIND A LEAK UNLESS THE ENGINE WAS CONSUMING THE OIL LAST YEAR I TOOK MY CAR IN TO SUZUKI DEALER SHIP BECAUSE OF THE OIL ISSUE AND THEY COULDN'T FIND ANY PROBLEMS THEY JUST CHANGE THE STARTER. 2ND ISSUE ONE DAY I WAS DRIVING ON A TEXAS HWY GOING ABOUT 55 BECAUSE IT WAS A WINDY DAY AND MY TRUCK JUST JERKED LIKE IF I SLAMMED ON THE BRAKES AND ALL THE LIGHTS LIT UP BUT THE CHECK ENGINE, REDUCE SPEED, TIRE PRESSURE AND THE LOW GAS TANK STAYED ON FOR A LONG TIME. WHEN I SCHEDULE IT TO BE LOOK AT THEY COULDN'T FIND ANYTHING WRONG WITH THE TRUCK EVEN THOUGH I HAD VIDEOS OF THE PROBLEM HOPPING WHILE DRIVING ON THE HWY. 3RD ISSUE IM HAVING AN ISSUE SWITCHING GEARS. FOR EXAMPLE MY TRUCK IS PARKED FOR OVER AN HOUR AND WHEN I NEED TO OUT MY TRUCK ON PARK OR REVERSE ITS STUCK. I'M PUSHING ON THE BRAKES AND SOMETIMES IT WON'T BUDGE UNTIL AFTER 5 MINS OR SO 4TH ISSUE I'M NOT ANY HAVING OF THE PREVIOUS ISSUE MENTIONED @ TIME EXCEPT FOR WHEN I PUT THE TRUCK IN REVERSE IT STARTS TO PUTTING & SHAKE LIKE WHEN YOU RUN OUT OF GAS OR COMPLETELY TURN OFF
ELECTRICAL SYSTEM Mar 23, 2013
I HAD ISSUE WITH MY '04 ISUZU RODEO FOR ABOUT A YEAR NOW DIFFERENT ISSUES. FIRST MY ENGINE IS EATING UP ALL THE OIL. I GOT AN SYNTHETIC OIL CHANGE ON FEB7 AND ON MAR8 THE STICK HAD NO OIL I TOOK IT BACK AND THEY TOPPED EVERYTHING BUT THEY COULDN'T FIND A LEAK UNLESS THE ENGINE WAS CONSUMING THE OIL LAST YEAR I TOOK MY CAR IN TO SUZUKI DEALER SHIP BECAUSE OF THE OIL ISSUE AND THEY COULDN'T FIND ANY PROBLEMS THEY JUST CHANGE THE STARTER. 2ND ISSUE ONE DAY I WAS DRIVING ON A TEXAS HWY GOING ABOUT 55 BECAUSE IT WAS A WINDY DAY AND MY TRUCK JUST JERKED LIKE IF I SLAMMED ON THE BRAKES AND ALL THE LIGHTS LIT UP BUT THE CHECK ENGINE, REDUCE SPEED, TIRE PRESSURE AND THE LOW GAS TANK STAYED ON FOR A LONG TIME. WHEN I SCHEDULE IT TO BE LOOK AT THEY COULDN'T FIND ANYTHING WRONG WITH THE TRUCK EVEN THOUGH I HAD VIDEOS OF THE PROBLEM HOPPING WHILE DRIVING ON THE HWY. 3RD ISSUE IM HAVING AN ISSUE SWITCHING GEARS. FOR EXAMPLE MY TRUCK IS PARKED FOR OVER AN HOUR AND WHEN I NEED TO OUT MY TRUCK ON PARK OR REVERSE ITS STUCK. I'M PUSHING ON THE BRAKES AND SOMETIMES IT WON'T BUDGE UNTIL AFTER 5 MINS OR SO 4TH ISSUE I'M NOT ANY HAVING OF THE PREVIOUS ISSUE MENTIONED @ TIME EXCEPT FOR WHEN I PUT THE TRUCK IN REVERSE IT STARTS TO PUTTING & SHAKE LIKE WHEN YOU RUN OUT OF GAS OR COMPLETELY TURN OFF
UNKNOWN OR OTHER Mar 23, 2013
I HAD ISSUE WITH MY '04 ISUZU RODEO FOR ABOUT A YEAR NOW DIFFERENT ISSUES. FIRST MY ENGINE IS EATING UP ALL THE OIL. I GOT AN SYNTHETIC OIL CHANGE ON FEB7 AND ON MAR8 THE STICK HAD NO OIL I TOOK IT BACK AND THEY TOPPED EVERYTHING BUT THEY COULDN'T FIND A LEAK UNLESS THE ENGINE WAS CONSUMING THE OIL LAST YEAR I TOOK MY CAR IN TO SUZUKI DEALER SHIP BECAUSE OF THE OIL ISSUE AND THEY COULDN'T FIND ANY PROBLEMS THEY JUST CHANGE THE STARTER. 2ND ISSUE ONE DAY I WAS DRIVING ON A TEXAS HWY GOING ABOUT 55 BECAUSE IT WAS A WINDY DAY AND MY TRUCK JUST JERKED LIKE IF I SLAMMED ON THE BRAKES AND ALL THE LIGHTS LIT UP BUT THE CHECK ENGINE, REDUCE SPEED, TIRE PRESSURE AND THE LOW GAS TANK STAYED ON FOR A LONG TIME. WHEN I SCHEDULE IT TO BE LOOK AT THEY COULDN'T FIND ANYTHING WRONG WITH THE TRUCK EVEN THOUGH I HAD VIDEOS OF THE PROBLEM HOPPING WHILE DRIVING ON THE HWY. 3RD ISSUE IM HAVING AN ISSUE SWITCHING GEARS. FOR EXAMPLE MY TRUCK IS PARKED FOR OVER AN HOUR AND WHEN I NEED TO OUT MY TRUCK ON PARK OR REVERSE ITS STUCK. I'M PUSHING ON THE BRAKES AND SOMETIMES IT WON'T BUDGE UNTIL AFTER 5 MINS OR SO 4TH ISSUE I'M NOT ANY HAVING OF THE PREVIOUS ISSUE MENTIONED @ TIME EXCEPT FOR WHEN I PUT THE TRUCK IN REVERSE IT STARTS TO PUTTING & SHAKE LIKE WHEN YOU RUN OUT OF GAS OR COMPLETELY TURN OFF
ELECTRONIC STABILITY CONTROL (ESC) Feb 24, 2013
ON APPROXIMATELY 2/8/13 I WAS ON MY WAY TO WORK WHEN THE ENGINE LIGHT CAME ON, WHEN I WENT TO PULL OFF THE HIGHWAY AND ONTO AN EXIT ( TO GET OFF OF THE HIGHWAY.) I PRESSED THE BRAKES,AND THE BRAKES AND STEERING LOCKED UP , I HAD NO CONTROL OF MY SUV AS IT HIT THE JERSEY BARRIER. THE RIGHT FRONT HEADLIGHT AND FENDER HIT 1ST THEN THE RIGHT REAR SIDE AND BACK FENDER SCRAPED AGAINST THE BARRIER. I WAS SEAT BELTED ALTHOUGH STILL RECEIVED INJURIES OF MY LEFT ANKLE, KNEE, NECK AND BACK. THE BODY SHOP INSURANCE ADJUSTER SAID IT WAS A TOTAL LOSS. SINCE 2006 MY ENGINE LIGHT HAS BEEN COMING ON AND WHEN TAKING TO REPAIR SHOPS THEY SAID THERE WAS NOTHING WRONG WITH MY SUV AND MADE THE ENGINE LIGHT SOMEHOW GO OFF. I HAVE WRITTEN TO THE AMERICAN ISUZU CO OVER THE PAST 6 OR 7 YRS ALTHOUGH HAVE NEVER HEARD BACK FROM THEM IN REGARDS TO THE ENGINE LIGHT COMING ON FROM 2006 UNTIL 2/8/13. *TR
Crash 1 injured
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL Mar 29, 2012
I WAS ON THE INTERSTATE AND AS I PRESSED THE ACCELERATOR TO INCREASE MY SPEED-I WAS CURRENTLY GOING 55-THE ACCELERATOR GOT STUCK. THE VEHICLE CONTINUED TO INCREASE IN SPEED-DURING RUSH HOUR, BUT I MANAGED, AFTER PRESSING THE BRAKE HARD 4 TIMES, TO UN-STICK THE ACCELERATOR. I ENDED UP GOING 80 MPH AND AVOIDED A CRASH BUT THIS ALARMED ME AS THIS HAS NEVER HAPPENED TO ME AND IT IS AS IF THE VEHICLE HAD A "MIND OF ITS OWN". ESPECIALLY AFTER RECENT DEATHS IN THE CASES WITH TOYOTA. I CONTACTED ISUZU AND I WAS TOLD THAT THEY HAVE NOT ISSUED ANY RECALLS ON THIS ISSUE. I ASKED IF THIS WERE TO HAPPEN IN MY VEHICLE AGAIN OR IF A DEALER WERE NOT ABLE TO FIX IT WHAT WOULD BE THE COURSE OF ACTION, AND I WAS TOLD THAT I WOULD BE RESPONSIBLE FOR MAKING THAT FINANCIAL DECISION SINCE MY WARRANTY IS UP. I AM SURE THE FIRST ONE TO HAVE THIS SAME TYPE OF MECHANICAL ERROR IN A TOYOTA WAS TOLD THE SAME THING AND LOOK WHERE IT GOT THEM! *JS
POWER TRAIN Feb 14, 2012
CUP OF COFFEE WAS IN CUP HOLDER. WAS SPILLED ACCIDENTALLY ONTO CONSOLE. APPEARS ALL THE ELECTRICAL MODULES ARE UNDER THE CUP HOLDER WITH NO PROTECTIVE COVER. CAUSED TRANSMISSION CONTROLLER MODULE TO SHORT CIRCUIT. CHECK 4 WD LIGHT. 4L KEPT FLASHING, ABS LIGHT AND CHECK ENGINE LIGHT ALL STAYED ON. VEHICLE DIDN'T WANT TO RUN AT FIRST. AFTER HE STAYED RUNNING SOUNDED AS IF A FIRE ENGINE SIREN WAS BEHIND ME WINDING DOWN. NO FIRE TRUCK.....APPEARS IT WAS THE 4WD. APPEARS THAT A CUP HOLDER SHOULD NOT BE PLACED WHERE THERE ARE ELECTRICAL COMPONENTS, ESPECIALLY IF THOSE COMPONENTS HAVE NO PROTECTION FROM LIQUID IF SPILLED IN THAT AREA. *TR
ELECTRICAL SYSTEM Feb 14, 2012
CUP OF COFFEE WAS IN CUP HOLDER. WAS SPILLED ACCIDENTALLY ONTO CONSOLE. APPEARS ALL THE ELECTRICAL MODULES ARE UNDER THE CUP HOLDER WITH NO PROTECTIVE COVER. CAUSED TRANSMISSION CONTROLLER MODULE TO SHORT CIRCUIT. CHECK 4 WD LIGHT. 4L KEPT FLASHING, ABS LIGHT AND CHECK ENGINE LIGHT ALL STAYED ON. VEHICLE DIDN'T WANT TO RUN AT FIRST. AFTER HE STAYED RUNNING SOUNDED AS IF A FIRE ENGINE SIREN WAS BEHIND ME WINDING DOWN. NO FIRE TRUCK.....APPEARS IT WAS THE 4WD. APPEARS THAT A CUP HOLDER SHOULD NOT BE PLACED WHERE THERE ARE ELECTRICAL COMPONENTS, ESPECIALLY IF THOSE COMPONENTS HAVE NO PROTECTION FROM LIQUID IF SPILLED IN THAT AREA. *TR
FUEL SYSTEM, GASOLINE Dec 10, 2011
THERE WAS A STRONG SMELL OF GAS WHILE THE VEHICLE WAS BEING DRIVEN. UPON ARRIVING AT DESTINATION THERE WAS A BIG LEAK OF GAS COMING FROM UNDER THE VEHICLE. THE REST OF THE TANK LEAKED OUT. *TR
UNKNOWN OR OTHER Jan 21, 2011
VEHICLE TURN ON LIGHT: CHECK ENGINE AND POWER REDUCED. THIS BAD FUNCTION IN THE VEHICLE MAKE PROBLEM WHEN INCREMENT SPEED, SHOWING LOST POWER. THIS PROBLEM IS NOT STEADY AND SOME TIME IT RESET AND START FUNCTION NORMALLY, BUT TIME AFTER FAIL COME AGAIN.
VEHICLE SPEED CONTROL Jan 21, 2011
VEHICLE TURN ON LIGHT: CHECK ENGINE AND POWER REDUCED. THIS BAD FUNCTION IN THE VEHICLE MAKE PROBLEM WHEN INCREMENT SPEED, SHOWING LOST POWER. THIS PROBLEM IS NOT STEADY AND SOME TIME IT RESET AND START FUNCTION NORMALLY, BUT TIME AFTER FAIL COME AGAIN.
ENGINE AND ENGINE COOLING Jan 21, 2011
VEHICLE TURN ON LIGHT: CHECK ENGINE AND POWER REDUCED. THIS BAD FUNCTION IN THE VEHICLE MAKE PROBLEM WHEN INCREMENT SPEED, SHOWING LOST POWER. THIS PROBLEM IS NOT STEADY AND SOME TIME IT RESET AND START FUNCTION NORMALLY, BUT TIME AFTER FAIL COME AGAIN.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM Feb 15, 2010
I BOUGHT A 2004 RODEO IN JULY 2008 WITH 50,000KMS ON DID A FURTHER 10, 000 KMS AND FOUND IT STARTED TO BURN OIL TOOK IT TO EAGERS HOLDEN NEWSTEAD WHERE I BOUGHT IT THEY KEPT SAYING WE WILL SEE HOW IT GOES TOOK IT BACK SEVERAL TIMES TO GET FIXED THE LAST TIME SAID I DONT WANT IT BACK UNTIL ITS FIXED THEN THEY SAY THE MOTOR NEED REPLACING 2 WEEKS AFTER THE WARRANTY RUNS OUT THEY SAID THEY WOULD COVER $1,000 BUT IT WILL COST A FURTHER $11,000 TO FIX. *TR
ENGINE AND ENGINE COOLING Jan 13, 2010
TL*THE CONTACT OWNS A 2004 ISUZU RODEO. THE STATED THAT THE INTAKE MANIFOLD GASKET HAS BLOWN 3 TIMES SINCE THE VEHICLE WAS PURCHASED. THE MANIFOLD HAS BEEN REPLACED ONCE UNDER WARRANTY, THE SECOND TIME UNDER THE EXTENDED WARRANTY, AND NOW THE MANIFOLD HAS BLOWN WHILE DRIVING 25 MPH AGAIN AND THE WARRANTY HAS EXPIRED. THE CONTACT WOULD LIKE FOR THE MANUFACTURER TO BE RESPONSIBLE FOR THE REPAIRS SINCE THIS IS A MANUFACTURERS DEFECT. THE FAILURE MILEAGE WAS 104,000.
ENGINE AND ENGINE COOLING:ENGINE Apr 21, 2009
RECURRING REDUCED POWER LIGHT COMES ON AND THE CAR WILL NOT MOVE FASTER THAN 10 MPH, EFFECTIVELY DISABLING VEHICLE, COULD BE VERY DANGEROUS; THE "PROBLEM" COMES AND GOES AT RANDOM. *TR
TIRES Aug 17, 2008
THE FRONT END. I REPLACED SHOCKS ROTORS UPPER AND LOWER BALL JOINTS AND STILL THERE IS A PROBLEM. I HAVE HAD THIS INSPECTED , STILL CANT FIND THE SOURCE. *TR
SUSPENSION Aug 17, 2008
THE FRONT END. I REPLACED SHOCKS ROTORS UPPER AND LOWER BALL JOINTS AND STILL THERE IS A PROBLEM. I HAVE HAD THIS INSPECTED , STILL CANT FIND THE SOURCE. *TR
SUSPENSION:REAR Jan 28, 2008
WE PURCHASED A 2004 RODEO FROM HONDA AT THEIR USED CAR SERVICE. THE STICKER HAD ON IT AS IS WARRANTY. UPON RETURNING HOME WE NOTICED THE PAPERWORK WE SIGNED DID NOT HAVE A SIGNATURE ON IT. THEY WERE NOTIFED AND THAT THE PRICE WAS WRONG ALSO, THEY DID NOTHING. A FEW DAYS LATER I NOTICED THAT THE CAR SEEMED LIKE IT HAD A FLAT TIRE. WHEN WE CHECKED IT, IT WAS O.K. BUT IT FELT DIFFERENT WHEN DRIVEN. THE NEXT DAY I NOTICED THAT THE CAR WAS LEANING SLIGHTLY TO THE LEFT. I WENT AND SPOKE WITH THE MANAGER AND EXPLAINED IT TO HIM AND HE INFORMED ME TO BRING IT IN THE NEXT DAY AND THEY WOULD PUT IT UP AND LOOK AT IT. THE NEXT DAY I WAS ILL AND CALLED AND WENT THE FOLLOWING WEEK. ANOTHER MANAGER DID NOT DO THAT, BUT RATHER DROVE IT AND SAID IT FELT FINE. I INSISTED THAT THERE WAS SOMETHING DIFFERENT. HE STATED HE COULD HEAR NOTHING.A WEEK LATER IT IS RAINING HEAVILY AND THIS CAR IS VERY UNSTABLE FEELING. I CALL THE SALESMAN AND TELL HIM THAT THE STEERING FEELS LOOSE AND AND SOMETHING IS WRONG. THE SALESMAN WAS SHORT WITH ME AND SAID "YOU ARE JUST USED TO DRIVING YOUR BMW". I TOLD HIM THAT HE WAS WRONG AND THERE WAS SOMETHING WRONG WITH IT. HE TOLD ME "TAKE IT TO ISUZU". THIS WAS WELL WITHIN THE 30 DAYS. LATER ON DRIVING OVER 60 THE CAR STEERING WOULD SHAKE AND IT FELT TERRIBLE AND UNSAFE. I GO TO HONDA AND INSIST SOMETHING IS WRONG, BUT NO ONE WILL PUT IT UP AND LOOK AT IT!!. WE GET THE PAPERS OUT AND DISCOVER WHERE CALIPER PINS WERE DONE, AND BACK BRAKES AND PADS DONE. THEN WE FIND OUT ABOUT THE RECALL IN 2005 FOR THE FUEL LEAK AND POSSIBLE FIRES? THEY NEVER DISCLOSED THIS TO US. WE JUST PUT BACK BRAKES ON AND THEY SAID THEY WERE DISENGRATED? THE SHOCKS GONE, STRUT RE-ASSEMBLY ADJUSTMENT? 1400 MILES LATER, THEY SAID THEY DID THAT ALREADY? HONDA SAID WE DROVE WITH THE EMERGENCY BRAKE ON? FOR 1400 MILES? THEY TOLD US THE BRAKES WERE BAD! THAT THEY HAD NEARLY HOLES IN THEM. NO WONDER! DO I HAVE ANY RE-COURSE AGAINST THEM. DOES THIS FALL UNDER CONSUMER FRAUD? *CN
SERVICE BRAKES, AIR:DRUM:SHOES/LININGS Jan 28, 2008
WE PURCHASED A 2004 RODEO FROM HONDA AT THEIR USED CAR SERVICE. THE STICKER HAD ON IT AS IS WARRANTY. UPON RETURNING HOME WE NOTICED THE PAPERWORK WE SIGNED DID NOT HAVE A SIGNATURE ON IT. THEY WERE NOTIFED AND THAT THE PRICE WAS WRONG ALSO, THEY DID NOTHING. A FEW DAYS LATER I NOTICED THAT THE CAR SEEMED LIKE IT HAD A FLAT TIRE. WHEN WE CHECKED IT, IT WAS O.K. BUT IT FELT DIFFERENT WHEN DRIVEN. THE NEXT DAY I NOTICED THAT THE CAR WAS LEANING SLIGHTLY TO THE LEFT. I WENT AND SPOKE WITH THE MANAGER AND EXPLAINED IT TO HIM AND HE INFORMED ME TO BRING IT IN THE NEXT DAY AND THEY WOULD PUT IT UP AND LOOK AT IT. THE NEXT DAY I WAS ILL AND CALLED AND WENT THE FOLLOWING WEEK. ANOTHER MANAGER DID NOT DO THAT, BUT RATHER DROVE IT AND SAID IT FELT FINE. I INSISTED THAT THERE WAS SOMETHING DIFFERENT. HE STATED HE COULD HEAR NOTHING.A WEEK LATER IT IS RAINING HEAVILY AND THIS CAR IS VERY UNSTABLE FEELING. I CALL THE SALESMAN AND TELL HIM THAT THE STEERING FEELS LOOSE AND AND SOMETHING IS WRONG. THE SALESMAN WAS SHORT WITH ME AND SAID "YOU ARE JUST USED TO DRIVING YOUR BMW". I TOLD HIM THAT HE WAS WRONG AND THERE WAS SOMETHING WRONG WITH IT. HE TOLD ME "TAKE IT TO ISUZU". THIS WAS WELL WITHIN THE 30 DAYS. LATER ON DRIVING OVER 60 THE CAR STEERING WOULD SHAKE AND IT FELT TERRIBLE AND UNSAFE. I GO TO HONDA AND INSIST SOMETHING IS WRONG, BUT NO ONE WILL PUT IT UP AND LOOK AT IT!!. WE GET THE PAPERS OUT AND DISCOVER WHERE CALIPER PINS WERE DONE, AND BACK BRAKES AND PADS DONE. THEN WE FIND OUT ABOUT THE RECALL IN 2005 FOR THE FUEL LEAK AND POSSIBLE FIRES? THEY NEVER DISCLOSED THIS TO US. WE JUST PUT BACK BRAKES ON AND THEY SAID THEY WERE DISENGRATED? THE SHOCKS GONE, STRUT RE-ASSEMBLY ADJUSTMENT? 1400 MILES LATER, THEY SAID THEY DID THAT ALREADY? HONDA SAID WE DROVE WITH THE EMERGENCY BRAKE ON? FOR 1400 MILES? THEY TOLD US THE BRAKES WERE BAD! THAT THEY HAD NEARLY HOLES IN THEM. NO WONDER! DO I HAVE ANY RE-COURSE AGAINST THEM. DOES THIS FALL UNDER CONSUMER FRAUD? *CN
SUSPENSION:REAR:SHOCK ABSORBER Jan 28, 2008
WE PURCHASED A 2004 RODEO FROM HONDA AT THEIR USED CAR SERVICE. THE STICKER HAD ON IT AS IS WARRANTY. UPON RETURNING HOME WE NOTICED THE PAPERWORK WE SIGNED DID NOT HAVE A SIGNATURE ON IT. THEY WERE NOTIFED AND THAT THE PRICE WAS WRONG ALSO, THEY DID NOTHING. A FEW DAYS LATER I NOTICED THAT THE CAR SEEMED LIKE IT HAD A FLAT TIRE. WHEN WE CHECKED IT, IT WAS O.K. BUT IT FELT DIFFERENT WHEN DRIVEN. THE NEXT DAY I NOTICED THAT THE CAR WAS LEANING SLIGHTLY TO THE LEFT. I WENT AND SPOKE WITH THE MANAGER AND EXPLAINED IT TO HIM AND HE INFORMED ME TO BRING IT IN THE NEXT DAY AND THEY WOULD PUT IT UP AND LOOK AT IT. THE NEXT DAY I WAS ILL AND CALLED AND WENT THE FOLLOWING WEEK. ANOTHER MANAGER DID NOT DO THAT, BUT RATHER DROVE IT AND SAID IT FELT FINE. I INSISTED THAT THERE WAS SOMETHING DIFFERENT. HE STATED HE COULD HEAR NOTHING.A WEEK LATER IT IS RAINING HEAVILY AND THIS CAR IS VERY UNSTABLE FEELING. I CALL THE SALESMAN AND TELL HIM THAT THE STEERING FEELS LOOSE AND AND SOMETHING IS WRONG. THE SALESMAN WAS SHORT WITH ME AND SAID "YOU ARE JUST USED TO DRIVING YOUR BMW". I TOLD HIM THAT HE WAS WRONG AND THERE WAS SOMETHING WRONG WITH IT. HE TOLD ME "TAKE IT TO ISUZU". THIS WAS WELL WITHIN THE 30 DAYS. LATER ON DRIVING OVER 60 THE CAR STEERING WOULD SHAKE AND IT FELT TERRIBLE AND UNSAFE. I GO TO HONDA AND INSIST SOMETHING IS WRONG, BUT NO ONE WILL PUT IT UP AND LOOK AT IT!!. WE GET THE PAPERS OUT AND DISCOVER WHERE CALIPER PINS WERE DONE, AND BACK BRAKES AND PADS DONE. THEN WE FIND OUT ABOUT THE RECALL IN 2005 FOR THE FUEL LEAK AND POSSIBLE FIRES? THEY NEVER DISCLOSED THIS TO US. WE JUST PUT BACK BRAKES ON AND THEY SAID THEY WERE DISENGRATED? THE SHOCKS GONE, STRUT RE-ASSEMBLY ADJUSTMENT? 1400 MILES LATER, THEY SAID THEY DID THAT ALREADY? HONDA SAID WE DROVE WITH THE EMERGENCY BRAKE ON? FOR 1400 MILES? THEY TOLD US THE BRAKES WERE BAD! THAT THEY HAD NEARLY HOLES IN THEM. NO WONDER! DO I HAVE ANY RE-COURSE AGAINST THEM. DOES THIS FALL UNDER CONSUMER FRAUD? *CN
SUSPENSION:FRONT Jan 28, 2008
WE PURCHASED A 2004 RODEO FROM HONDA AT THEIR USED CAR SERVICE. THE STICKER HAD ON IT AS IS WARRANTY. UPON RETURNING HOME WE NOTICED THE PAPERWORK WE SIGNED DID NOT HAVE A SIGNATURE ON IT. THEY WERE NOTIFED AND THAT THE PRICE WAS WRONG ALSO, THEY DID NOTHING. A FEW DAYS LATER I NOTICED THAT THE CAR SEEMED LIKE IT HAD A FLAT TIRE. WHEN WE CHECKED IT, IT WAS O.K. BUT IT FELT DIFFERENT WHEN DRIVEN. THE NEXT DAY I NOTICED THAT THE CAR WAS LEANING SLIGHTLY TO THE LEFT. I WENT AND SPOKE WITH THE MANAGER AND EXPLAINED IT TO HIM AND HE INFORMED ME TO BRING IT IN THE NEXT DAY AND THEY WOULD PUT IT UP AND LOOK AT IT. THE NEXT DAY I WAS ILL AND CALLED AND WENT THE FOLLOWING WEEK. ANOTHER MANAGER DID NOT DO THAT, BUT RATHER DROVE IT AND SAID IT FELT FINE. I INSISTED THAT THERE WAS SOMETHING DIFFERENT. HE STATED HE COULD HEAR NOTHING.A WEEK LATER IT IS RAINING HEAVILY AND THIS CAR IS VERY UNSTABLE FEELING. I CALL THE SALESMAN AND TELL HIM THAT THE STEERING FEELS LOOSE AND AND SOMETHING IS WRONG. THE SALESMAN WAS SHORT WITH ME AND SAID "YOU ARE JUST USED TO DRIVING YOUR BMW". I TOLD HIM THAT HE WAS WRONG AND THERE WAS SOMETHING WRONG WITH IT. HE TOLD ME "TAKE IT TO ISUZU". THIS WAS WELL WITHIN THE 30 DAYS. LATER ON DRIVING OVER 60 THE CAR STEERING WOULD SHAKE AND IT FELT TERRIBLE AND UNSAFE. I GO TO HONDA AND INSIST SOMETHING IS WRONG, BUT NO ONE WILL PUT IT UP AND LOOK AT IT!!. WE GET THE PAPERS OUT AND DISCOVER WHERE CALIPER PINS WERE DONE, AND BACK BRAKES AND PADS DONE. THEN WE FIND OUT ABOUT THE RECALL IN 2005 FOR THE FUEL LEAK AND POSSIBLE FIRES? THEY NEVER DISCLOSED THIS TO US. WE JUST PUT BACK BRAKES ON AND THEY SAID THEY WERE DISENGRATED? THE SHOCKS GONE, STRUT RE-ASSEMBLY ADJUSTMENT? 1400 MILES LATER, THEY SAID THEY DID THAT ALREADY? HONDA SAID WE DROVE WITH THE EMERGENCY BRAKE ON? FOR 1400 MILES? THEY TOLD US THE BRAKES WERE BAD! THAT THEY HAD NEARLY HOLES IN THEM. NO WONDER! DO I HAVE ANY RE-COURSE AGAINST THEM. DOES THIS FALL UNDER CONSUMER FRAUD? *CN
SERVICE BRAKES, HYDRAULIC:FLUID Jan 28, 2008
WE PURCHASED A 2004 RODEO FROM HONDA AT THEIR USED CAR SERVICE. THE STICKER HAD ON IT AS IS WARRANTY. UPON RETURNING HOME WE NOTICED THE PAPERWORK WE SIGNED DID NOT HAVE A SIGNATURE ON IT. THEY WERE NOTIFED AND THAT THE PRICE WAS WRONG ALSO, THEY DID NOTHING. A FEW DAYS LATER I NOTICED THAT THE CAR SEEMED LIKE IT HAD A FLAT TIRE. WHEN WE CHECKED IT, IT WAS O.K. BUT IT FELT DIFFERENT WHEN DRIVEN. THE NEXT DAY I NOTICED THAT THE CAR WAS LEANING SLIGHTLY TO THE LEFT. I WENT AND SPOKE WITH THE MANAGER AND EXPLAINED IT TO HIM AND HE INFORMED ME TO BRING IT IN THE NEXT DAY AND THEY WOULD PUT IT UP AND LOOK AT IT. THE NEXT DAY I WAS ILL AND CALLED AND WENT THE FOLLOWING WEEK. ANOTHER MANAGER DID NOT DO THAT, BUT RATHER DROVE IT AND SAID IT FELT FINE. I INSISTED THAT THERE WAS SOMETHING DIFFERENT. HE STATED HE COULD HEAR NOTHING.A WEEK LATER IT IS RAINING HEAVILY AND THIS CAR IS VERY UNSTABLE FEELING. I CALL THE SALESMAN AND TELL HIM THAT THE STEERING FEELS LOOSE AND AND SOMETHING IS WRONG. THE SALESMAN WAS SHORT WITH ME AND SAID "YOU ARE JUST USED TO DRIVING YOUR BMW". I TOLD HIM THAT HE WAS WRONG AND THERE WAS SOMETHING WRONG WITH IT. HE TOLD ME "TAKE IT TO ISUZU". THIS WAS WELL WITHIN THE 30 DAYS. LATER ON DRIVING OVER 60 THE CAR STEERING WOULD SHAKE AND IT FELT TERRIBLE AND UNSAFE. I GO TO HONDA AND INSIST SOMETHING IS WRONG, BUT NO ONE WILL PUT IT UP AND LOOK AT IT!!. WE GET THE PAPERS OUT AND DISCOVER WHERE CALIPER PINS WERE DONE, AND BACK BRAKES AND PADS DONE. THEN WE FIND OUT ABOUT THE RECALL IN 2005 FOR THE FUEL LEAK AND POSSIBLE FIRES? THEY NEVER DISCLOSED THIS TO US. WE JUST PUT BACK BRAKES ON AND THEY SAID THEY WERE DISENGRATED? THE SHOCKS GONE, STRUT RE-ASSEMBLY ADJUSTMENT? 1400 MILES LATER, THEY SAID THEY DID THAT ALREADY? HONDA SAID WE DROVE WITH THE EMERGENCY BRAKE ON? FOR 1400 MILES? THEY TOLD US THE BRAKES WERE BAD! THAT THEY HAD NEARLY HOLES IN THEM. NO WONDER! DO I HAVE ANY RE-COURSE AGAINST THEM. DOES THIS FALL UNDER CONSUMER FRAUD? *CN
SERVICE BRAKES, AIR:DRUM Jan 28, 2008
WE PURCHASED A 2004 RODEO FROM HONDA AT THEIR USED CAR SERVICE. THE STICKER HAD ON IT AS IS WARRANTY. UPON RETURNING HOME WE NOTICED THE PAPERWORK WE SIGNED DID NOT HAVE A SIGNATURE ON IT. THEY WERE NOTIFED AND THAT THE PRICE WAS WRONG ALSO, THEY DID NOTHING. A FEW DAYS LATER I NOTICED THAT THE CAR SEEMED LIKE IT HAD A FLAT TIRE. WHEN WE CHECKED IT, IT WAS O.K. BUT IT FELT DIFFERENT WHEN DRIVEN. THE NEXT DAY I NOTICED THAT THE CAR WAS LEANING SLIGHTLY TO THE LEFT. I WENT AND SPOKE WITH THE MANAGER AND EXPLAINED IT TO HIM AND HE INFORMED ME TO BRING IT IN THE NEXT DAY AND THEY WOULD PUT IT UP AND LOOK AT IT. THE NEXT DAY I WAS ILL AND CALLED AND WENT THE FOLLOWING WEEK. ANOTHER MANAGER DID NOT DO THAT, BUT RATHER DROVE IT AND SAID IT FELT FINE. I INSISTED THAT THERE WAS SOMETHING DIFFERENT. HE STATED HE COULD HEAR NOTHING.A WEEK LATER IT IS RAINING HEAVILY AND THIS CAR IS VERY UNSTABLE FEELING. I CALL THE SALESMAN AND TELL HIM THAT THE STEERING FEELS LOOSE AND AND SOMETHING IS WRONG. THE SALESMAN WAS SHORT WITH ME AND SAID "YOU ARE JUST USED TO DRIVING YOUR BMW". I TOLD HIM THAT HE WAS WRONG AND THERE WAS SOMETHING WRONG WITH IT. HE TOLD ME "TAKE IT TO ISUZU". THIS WAS WELL WITHIN THE 30 DAYS. LATER ON DRIVING OVER 60 THE CAR STEERING WOULD SHAKE AND IT FELT TERRIBLE AND UNSAFE. I GO TO HONDA AND INSIST SOMETHING IS WRONG, BUT NO ONE WILL PUT IT UP AND LOOK AT IT!!. WE GET THE PAPERS OUT AND DISCOVER WHERE CALIPER PINS WERE DONE, AND BACK BRAKES AND PADS DONE. THEN WE FIND OUT ABOUT THE RECALL IN 2005 FOR THE FUEL LEAK AND POSSIBLE FIRES? THEY NEVER DISCLOSED THIS TO US. WE JUST PUT BACK BRAKES ON AND THEY SAID THEY WERE DISENGRATED? THE SHOCKS GONE, STRUT RE-ASSEMBLY ADJUSTMENT? 1400 MILES LATER, THEY SAID THEY DID THAT ALREADY? HONDA SAID WE DROVE WITH THE EMERGENCY BRAKE ON? FOR 1400 MILES? THEY TOLD US THE BRAKES WERE BAD! THAT THEY HAD NEARLY HOLES IN THEM. NO WONDER! DO I HAVE ANY RE-COURSE AGAINST THEM. DOES THIS FALL UNDER CONSUMER FRAUD? *CN
SUSPENSION:FRONT:SHOCK ABSORBER Jan 28, 2008
WE PURCHASED A 2004 RODEO FROM HONDA AT THEIR USED CAR SERVICE. THE STICKER HAD ON IT AS IS WARRANTY. UPON RETURNING HOME WE NOTICED THE PAPERWORK WE SIGNED DID NOT HAVE A SIGNATURE ON IT. THEY WERE NOTIFED AND THAT THE PRICE WAS WRONG ALSO, THEY DID NOTHING. A FEW DAYS LATER I NOTICED THAT THE CAR SEEMED LIKE IT HAD A FLAT TIRE. WHEN WE CHECKED IT, IT WAS O.K. BUT IT FELT DIFFERENT WHEN DRIVEN. THE NEXT DAY I NOTICED THAT THE CAR WAS LEANING SLIGHTLY TO THE LEFT. I WENT AND SPOKE WITH THE MANAGER AND EXPLAINED IT TO HIM AND HE INFORMED ME TO BRING IT IN THE NEXT DAY AND THEY WOULD PUT IT UP AND LOOK AT IT. THE NEXT DAY I WAS ILL AND CALLED AND WENT THE FOLLOWING WEEK. ANOTHER MANAGER DID NOT DO THAT, BUT RATHER DROVE IT AND SAID IT FELT FINE. I INSISTED THAT THERE WAS SOMETHING DIFFERENT. HE STATED HE COULD HEAR NOTHING.A WEEK LATER IT IS RAINING HEAVILY AND THIS CAR IS VERY UNSTABLE FEELING. I CALL THE SALESMAN AND TELL HIM THAT THE STEERING FEELS LOOSE AND AND SOMETHING IS WRONG. THE SALESMAN WAS SHORT WITH ME AND SAID "YOU ARE JUST USED TO DRIVING YOUR BMW". I TOLD HIM THAT HE WAS WRONG AND THERE WAS SOMETHING WRONG WITH IT. HE TOLD ME "TAKE IT TO ISUZU". THIS WAS WELL WITHIN THE 30 DAYS. LATER ON DRIVING OVER 60 THE CAR STEERING WOULD SHAKE AND IT FELT TERRIBLE AND UNSAFE. I GO TO HONDA AND INSIST SOMETHING IS WRONG, BUT NO ONE WILL PUT IT UP AND LOOK AT IT!!. WE GET THE PAPERS OUT AND DISCOVER WHERE CALIPER PINS WERE DONE, AND BACK BRAKES AND PADS DONE. THEN WE FIND OUT ABOUT THE RECALL IN 2005 FOR THE FUEL LEAK AND POSSIBLE FIRES? THEY NEVER DISCLOSED THIS TO US. WE JUST PUT BACK BRAKES ON AND THEY SAID THEY WERE DISENGRATED? THE SHOCKS GONE, STRUT RE-ASSEMBLY ADJUSTMENT? 1400 MILES LATER, THEY SAID THEY DID THAT ALREADY? HONDA SAID WE DROVE WITH THE EMERGENCY BRAKE ON? FOR 1400 MILES? THEY TOLD US THE BRAKES WERE BAD! THAT THEY HAD NEARLY HOLES IN THEM. NO WONDER! DO I HAVE ANY RE-COURSE AGAINST THEM. DOES THIS FALL UNDER CONSUMER FRAUD? *CN
FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM Jan 28, 2008
WE PURCHASED A 2004 RODEO FROM HONDA AT THEIR USED CAR SERVICE. THE STICKER HAD ON IT AS IS WARRANTY. UPON RETURNING HOME WE NOTICED THE PAPERWORK WE SIGNED DID NOT HAVE A SIGNATURE ON IT. THEY WERE NOTIFED AND THAT THE PRICE WAS WRONG ALSO, THEY DID NOTHING. A FEW DAYS LATER I NOTICED THAT THE CAR SEEMED LIKE IT HAD A FLAT TIRE. WHEN WE CHECKED IT, IT WAS O.K. BUT IT FELT DIFFERENT WHEN DRIVEN. THE NEXT DAY I NOTICED THAT THE CAR WAS LEANING SLIGHTLY TO THE LEFT. I WENT AND SPOKE WITH THE MANAGER AND EXPLAINED IT TO HIM AND HE INFORMED ME TO BRING IT IN THE NEXT DAY AND THEY WOULD PUT IT UP AND LOOK AT IT. THE NEXT DAY I WAS ILL AND CALLED AND WENT THE FOLLOWING WEEK. ANOTHER MANAGER DID NOT DO THAT, BUT RATHER DROVE IT AND SAID IT FELT FINE. I INSISTED THAT THERE WAS SOMETHING DIFFERENT. HE STATED HE COULD HEAR NOTHING.A WEEK LATER IT IS RAINING HEAVILY AND THIS CAR IS VERY UNSTABLE FEELING. I CALL THE SALESMAN AND TELL HIM THAT THE STEERING FEELS LOOSE AND AND SOMETHING IS WRONG. THE SALESMAN WAS SHORT WITH ME AND SAID "YOU ARE JUST USED TO DRIVING YOUR BMW". I TOLD HIM THAT HE WAS WRONG AND THERE WAS SOMETHING WRONG WITH IT. HE TOLD ME "TAKE IT TO ISUZU". THIS WAS WELL WITHIN THE 30 DAYS. LATER ON DRIVING OVER 60 THE CAR STEERING WOULD SHAKE AND IT FELT TERRIBLE AND UNSAFE. I GO TO HONDA AND INSIST SOMETHING IS WRONG, BUT NO ONE WILL PUT IT UP AND LOOK AT IT!!. WE GET THE PAPERS OUT AND DISCOVER WHERE CALIPER PINS WERE DONE, AND BACK BRAKES AND PADS DONE. THEN WE FIND OUT ABOUT THE RECALL IN 2005 FOR THE FUEL LEAK AND POSSIBLE FIRES? THEY NEVER DISCLOSED THIS TO US. WE JUST PUT BACK BRAKES ON AND THEY SAID THEY WERE DISENGRATED? THE SHOCKS GONE, STRUT RE-ASSEMBLY ADJUSTMENT? 1400 MILES LATER, THEY SAID THEY DID THAT ALREADY? HONDA SAID WE DROVE WITH THE EMERGENCY BRAKE ON? FOR 1400 MILES? THEY TOLD US THE BRAKES WERE BAD! THAT THEY HAD NEARLY HOLES IN THEM. NO WONDER! DO I HAVE ANY RE-COURSE AGAINST THEM. DOES THIS FALL UNDER CONSUMER FRAUD? *CN
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Dec 23, 2007
DRIVING AT 35 MPH IN HEAVY FOG DURING EARLY MORNING HOURS (VEHICLE HAD BEEN WARMED UP FOR 5 MINS PRIOR TO LEAVING DRIVEWAY), TACHOMETER "JOLTED" (UP AND DOWN BOUNCING ON THE DASH DISPLAY) APPROX 3 TIMES WITHIN A DISTANCE OF ONE MILE OR LESS AT THAT SPEED, TACH NEEDLE CAME TO REST EACH TIME AT 0 RPM, THEN FINALLY NEVER REGISTERED OR MOVED AGAIN. NEVER HAD HAPPENED BEFORE. NOTE: TOOK THE RODEO THROUGH HIGH PRESSURE AUTOMATIC CARWASH THE EVENING BEFORE, NOTICED WHEN THE HIGH PRESSURE SOAP WAS APPLIED AS I SAT IN THE VEHICLE, SOAP CAME THROUGH ONTO MY HEAVY DUTY MATS FROM UNDER THE PASSENGER SIDE FIRE WALL AREA. THE SOAP PUDDLED ONTO THE MAT, WAS DRY THIS MORNING WHEN I GOT IN TO COME TO WORK THIS MORNING. THEN THE TACH FAILURE OCCURRED. THE LEAKING OR WEEPING HAS NEVER HAPPENED IN ANY CAR WASH BEFORE LAST NIGHT. *TR
EQUIPMENT:APPLIANCE:AIR CONDITIONER Oct 16, 2007
AIR CONDITIONER FREEZES. *TR
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM Oct 2, 2007
GAS GAUGE BAD. IT ALWAYS WENT DOWN IN A NON-LINEAR FASHION. AFTER 3 YEARS, IT SHIFTED BY 1/4. "EMPTY" MEANT 1/4 FULL. ON A WELL BELOW EMPTY TANK I COULD ONLY PUT IN 12 GALLONS INTO THE 19 GALLON TANK. FULL MEANT JUST PAST THE 3/4 TICK. *JB