2020 ISUZU NPR HD
5 recalls — 0 complaints — 23 TSBs
21V194000 Mar 19, 2021
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
Defect Description
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tig... Read more
Consequence
The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
Remedy
Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2103.
20V721000 Nov 20, 2020
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
Defect Description
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 NPR-HD (Crew Cab) and Chevrolet 4500 (Crew Cab) vehicles equipped with 6.6L gasoline engines. The chassis harness and the coolant return hose from the radiator to the reservoir (surge hose) may chafe. Continued chafing could... Read more
Consequence
Leaking engine coolant and/or a damaged wire harness may result in a no-start condition, an engine stall, or an electrical short. These scenarios increase the risk of a crash or fire.
Remedy
Isuzu and Chevrolet will notify their respective vehicle owners and dealers of this recall, and specifically of the need to adjust the positive cable in subject vehicles, and owners will be informed that the recall repairs will be done free of charge. The recall began December 11, 2020. For additi... Read more
20V720000 Nov 20, 2020
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Defect Description
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR-HD Gas (Crew Cab) and 2020 Chevrolet 4500 (Crew Cab) trucks equipped with 6.6L gasoline engines. The positive cable connecting the battery to the starter may be too long and may have been routed too close to the rig... Read more
Consequence
Over time, heat from the exhaust pipe may cause the conduit and insulation to deteriorate, exposing the wires, possibly causing a short circuit which could result in a no-start condition or a fire.
Remedy
Isuzu and Chevrolet will notify their respective vehicle owners and dealers of this recall, and specifically of the need to adjust the positive cable in subject vehicles, and owners will be informed that the recall repairs will be done free of charge. The recall began December 11, 2020. For additi... Read more
20V025000 Jan 17, 2020
SEAT BELTS:FRONT:WEBBING
Defect Description
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt ass... Read more
Consequence
In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.
Remedy
Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V... Read more
19V835000 Nov 20, 2019
WHEELS:LUGS/NUTS/BOLTS/STUDS
Defect Description
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2020 NPR-HD, 2019-2020 NPR-XD, NQR, NRR, Chevrolet 4500HD, Chevrolet 5500HD and Chevrolet 5500XD, and 2020 Chevrolet 4500XD vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed o... Read more
Consequence
If the lug nuts were not properly tightened, they can loosen, causing the to wheel separate from the vehicle, increasing the risk of a crash.
Remedy
Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's ... Read more
No complaints found for this vehicle.
Technical Service Bulletins — 2020 ISUZU NPR HD
23 manufacturer communications from 14 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 5 |
| 355100 EQUIPMENT:OTHER:LABELS | 3 |
| 060000 ENGINE AND ENGINE COOLING | 3 |
| 980000 UNKNOWN OR OTHER | 2 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 2 |
| 061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL | 1 |
| 082200 FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS | 1 |
| 080000 FUEL SYSTEM, DIESEL | 1 |
WB23-X-001
Oct 11, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information with regards to the Isuzu Commercial Vehicle (CV) Service Policies and Procedures Manual (SPPM). The Isuzu CV SPPM (sections 2.15 and 2.16) provides detailed procedures related to vehicle storage up to an
IB13-R-001G
May 8, 2023
980000 UNKNOWN OR OTHER
This bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program"). The Exchange Program must be used when any Alpine radio or other component covered by this bulletin is repaired under warranty and may als
IB22-N-001
Oct 19, 2022
126000 EXTERIOR LIGHTING:TURN SIGNAL
We have received reports of the front turn signal lenses cracking on Isuzu vehicles. These lenses are cracking from the effects of being washed with alkaline detergents. Alkaline detergents are typically used in industrial settings an
IB22-N-001
Oct 19, 2022
110000 ELECTRICAL SYSTEM
We have received reports of the front turn signal lenses cracking on Isuzu vehicles. These lenses are cracking from the effects of being washed with alkaline detergents. Alkaline detergents are typically used in industrial settings an
WB13-X-001B
Aug 30, 2022
350000 EQUIPMENT
Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoi
WB13-X-001A
Aug 2, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoi
IB09-X-002B
Jul 20, 2022
350000 EQUIPMENT
The following is a list of the Isuzu-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins. If a Threebond product is unavailable, we recommend that you utilize the chart below to find eq
IB09-X-004C
Jul 20, 2022
060000 ENGINE AND ENGINE COOLING
The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely
IB09-X-004C
Jul 20, 2022
350000 EQUIPMENT
The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely
IB09-X-004C
Jul 20, 2022
356000 EQUIPMENT ADAPTIVE/MOBILITY
The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely
CB21J002
Dec 21, 2021
060000 ENGINE AND ENGINE COOLING
Voluntary Emissions Recall: Vehicles equipped with 6.6L L8T gasoline engines after 5/18/2021: Recall on the engine Important Engine Information. Label does not meet all regulatory requirements. Dealer will install new label.
CB21J002
Dec 21, 2021
355100 EQUIPMENT:OTHER:LABELS
Voluntary Emissions Recall: Vehicles equipped with 6.6L L8T gasoline engines after 5/18/2021: Recall on the engine Important Engine Information. Label does not meet all regulatory requirements. Dealer will install new label.
CB21J003
Dec 21, 2021
060000 ENGINE AND ENGINE COOLING
Voluntary Emissions Recall: Vehicles equipped with 6.6L L8T gasoline engines before 5/18/2021: Recall on the engine Important Engine Information. Label does not meet all regulatory requirements. Dealer will install new labels.
CB21J003
Dec 21, 2021
355100 EQUIPMENT:OTHER:LABELS
Voluntary Emissions Recall: Vehicles equipped with 6.6L L8T gasoline engines before 5/18/2021: Recall on the engine Important Engine Information. Label does not meet all regulatory requirements. Dealer will install new labels.
IB21X003
Dec 1, 2021
353000 EQUIPMENT:ELECTRICAL
Isuzu Commercial Truck of America, Inc. is proud to introduce the redesigned Isuzu Vehicle Health Report (VHR) program. Beginning October 2021, Isuzu dealers are able to access, through www.isuzutruckservice.com, all of the Isuzu Vehicle H
IB10X004L
Aug 1, 2021
350000 EQUIPMENT
In an effort for continuous improvement, Isuzu has a need to obtain Mimamori ECU
IB10X004L
Aug 1, 2021
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
In an effort for continuous improvement, Isuzu has a need to obtain Mimamori ECU
IB08-X-002
Jul 22, 2020
350000 EQUIPMENT
ISUZU DIESEL ENGINES AVAILABLE IN THE ABOVE AFFECTED VEHICLES MEET THE CALIFORNIA AIR RESOURCE BOARD'S (CARB) OPTIONAL IDLING EMISSIONS STANDARD OF 30 GRAMS PER HOUR OF OXIDES OF NITROGEN (NOX) WITH NO INCREASE IN THE EMISSION OF OTHER REGU
IB08-X-002
Jul 22, 2020
355100 EQUIPMENT:OTHER:LABELS
ISUZU DIESEL ENGINES AVAILABLE IN THE ABOVE AFFECTED VEHICLES MEET THE CALIFORNIA AIR RESOURCE BOARD'S (CARB) OPTIONAL IDLING EMISSIONS STANDARD OF 30 GRAMS PER HOUR OF OXIDES OF NITROGEN (NOX) WITH NO INCREASE IN THE EMISSION OF OTHER REGU
IB08-X-002
Jul 22, 2020
080000 FUEL SYSTEM, DIESEL
ISUZU DIESEL ENGINES AVAILABLE IN THE ABOVE AFFECTED VEHICLES MEET THE CALIFORNIA AIR RESOURCE BOARD'S (CARB) OPTIONAL IDLING EMISSIONS STANDARD OF 30 GRAMS PER HOUR OF OXIDES OF NITROGEN (NOX) WITH NO INCREASE IN THE EMISSION OF OTHER REGU
IB11-L-003C
Jul 8, 2020
082200 FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
THIS INFORMATION IS BEING ISSUED TO HELP DEALERS IDENTIFY APOTENETIAL SOURCE FOR FUEL CONTAMINATION. IF A CUSTOMER'S COMPLAINT LEADS TO THE DISCOVERY OF CONTAMINATED FUEL, THE SOURCE OF THE CONTAMINATION MUST BE FOUND AND REPAIRED. CONTAMI
IB11-L-003C
Jul 8, 2020
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
THIS INFORMATION IS BEING ISSUED TO HELP DEALERS IDENTIFY APOTENETIAL SOURCE FOR FUEL CONTAMINATION. IF A CUSTOMER'S COMPLAINT LEADS TO THE DISCOVERY OF CONTAMINATED FUEL, THE SOURCE OF THE CONTAMINATION MUST BE FOUND AND REPAIRED. CONTAMI
No comms 2024-03
Mar 5, 2024
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for March 2024 for Isuzu Motors Limited.
ISUZU NPR HD — All Years Overview
Complete safety history for the ISUZU NPR HD across all model years (2006–2027).
53
Total Recalls
14
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths
ISUZU NPR HD — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.