2020 INFINITI QX50

2 recalls, 47 complaints - 194 TSBs - 5/5 safety rating

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

Defect Description

Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that... Read more

Consequence

Engine failure increases the risk of a crash. A bearing failure may cause a breach in the engine block, allowing hot oil to be discharged, increasing the risk of an engine fire.

Remedy

Dealers will reprogram the engine control module (ECM) software, free of charge. Owner letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25A8/A9 and R25B1/B2.

443,899 vehicles affected

Manufacturer: Nissan North America, Inc.

TIRES

Defect Description

Nissan North America, Inc. (INFINITI) is recalling certain 2020 INFINITI QX50 vehicles. The text of the Tire and Loading Information placard, including the tire size and loading capacity, may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety... Read more

Consequence

Illegible tire size or loading capacity information can lead to the incorrect sized tire being installed or its overloading, increasing the risk of a crash.

Remedy

INFINITI will notify owners, and dealers will inspect the legibility of and, as necessary, replaced the placard, free of charge. The recall began March 17, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. Infiniti's number for this recall is PC788.

8,291 vehicles affected

Manufacturer: Nissan North America, Inc.

Complaint Statistics

47 total complaints 3 crashes 1 injuries

Top Reported Components

Component	Complaints
ENGINE	9
ELECTRICAL SYSTEM	6
UNKNOWN OR OTHER	5
POWER TRAIN	5
STEERING	4
FUEL/PROPULSION SYSTEM	3
SERVICE BRAKES	3
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	2
VISIBILITY/WIPER	2
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING	1

Incident date: Aug 5, 2026

The contact owns a 2020 Infiniti QX50. The contact stated that while driving 75 MPH, the check engine warning light illuminated, and the RPM became elevated. The vehicle was taken to the dealer, where an unknown recall repair was performed. The contact stated that the engine was replaced. The vehicl... Read more

Incident date: Jul 25, 2026

Engine lost all power and car seemed to be locked in low gear while attempting to drive down the road. Took the car to Infiniti dealership which said there was a recall and they inspected the vehicle. Mechanic inspected the vehicle and said it fit all requirements to be replaced by engine recall. In... Read more

Incident date: Jan 19, 2026

The dashboard on our vehicle has started to "melt." While there was a warranty enhancement program in the past (we did not receive notice), the problem has developed after the window for repair closed. This is a true safety issue now as visibility from the front windshield is hindered due to refle... Read more

Incident date: Jan 19, 2026

Incident date: Dec 18, 2025

Engine showing PO128 code. Steering Assist System reduced power. Engine fan constantly running. Engine temp on dash is stuck on the "C" mark, doesn't move. Thermostat and temp sensor replaced, issue continues. THIS IS A VERY COMMON PROBLEM ON GM VEHICLES WITH THE 3.6L AROUND THE 60,000 MILE MARK. ... Read more

Incident date: Feb 2, 2026

Been waiting to have this recall repaired for months. I started the car and excessive amount of fuel was injected into the combustion chamber, cause a smoke cloud.

Incident date: Feb 4, 2026

Forscan showing torque sensor malfunction, the same issue that was recalled in 2014. Causing loss of power steering

Incident date: Jan 13, 2026

6.2L L87 V8 engine experienced catastrophic engine failure do to lifter failure and a cylinder 8 misfire. Causing additional damage to camshaft. The dealership has inspected the vehicle and refuses to acknowledge the problem as there own. I have invoices for the work if I choose to proceed. Incident... Read more

Incident date: Jan 19, 2026

I experienced an ongoing grinding/rattling noise from the wheel/brake area. The vehicle was serviced multiple times by a franchised dealer, which diagnosed the issue as brake-related and performed brake repairs. The noise was not resolved, and the vehicle was returned in the same condition. Shortly... Read more

Incident date: Jun 26, 2025

RECALL 25V-437 REMEDY INADEQUATE - ONGOING ENGINE FAILURE VIN: [your VIN] Recall: 25V-437 (Engine Bearing) Recall completion date: [DATE] Dealer: [Dealer name, city] ISSUE: Vehicle continues in limp mode with "take to dealer" warning after recall 25V-437 was marked complete. CODES BEFORE RECALL: ... Read more

Incident date: Dec 16, 2025

On this vehicle the oil pump-oil control valve has malfunctioned. The vehicle has 54000 miles on it and the repair costs $8500. The part is only $300 but the transmission must be removed to repair the vehicle. The safety of people is not compromised by the part. The malfunction has been confirm... Read more

Incident date: Nov 21, 2025

My 2019 Chevrolet Malibu has severe safety defects involving the engine, powertrain, and speed control. The vehicle will sometimes accelerate on its own with my foot off the gas, and other times it loses all power while pulling into traffic. This creates an immediate risk of a crash. Multiple diagn... Read more

Incident date: Aug 1, 2025

The 4WD service light indicated an issue. After a week of the light staying on, the vehicle was brought to a local dealer for diagnosis. After diagnosis from a dealer, the PTU failed which can result in complete propulsion of vehicle.

Incident date: Nov 18, 2025

The contact owns a 2020 Ford Explorer. The contact stated that while driving at an undisclosed speed, the accelerator was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the transmission was shifting roughly while upshifting or downshifting. No ... Read more

Incident date: Sep 25, 2025

Hairline crack developed on the transmission cooling line at the connection of the thermal bypass block. After looking up it seems to be common. Yes, there have been user-reported issues with transmission cooler lines leaking or cracking on 2024 Chevrolet Silverado models equipped with the 3.0L Du... Read more

Incident date: Jul 19, 2025

The contact owns a 2021 Ford Ranger. The contact stated that while driving at 70 MPH, there was a misfire coming from the engine, and the vehicle shuddered violently. The contact stated that the failure increased while depressing the accelerator pedal. The check engine warning light was illuminated.... Read more

Incident date: Oct 16, 2025

Display screen goes blank it has happened numerous times and dealer refuses to repair. Without the display I am unable to see the speed Or any other dashboard guages.

Incident date: Oct 16, 2025

The front windshield cracked without any impact. We drove from Arizona to California and nothing hit our windshield or vehicle. We parked our vehicle and a visible spot and can see our vehicle at all times and we walked out and our windshield was cracked down the middle all the way into the driver s... Read more

Incident date: Oct 16, 2025

Incident date: Sep 3, 2025

While driving southbound on [XXX] near [XXX] in Mississippi, the advanced driver-assistance systems (lane assist and radar) did not operate as designed. At highway speed, the vehicle gave no warnings, no steering correction, and no radar-based intervention prior to a severe crash. This failure of th... Read more

Crash 1 injured

Incident date: Aug 4, 2025

The contact owns a 2025 Honda Civic Hatchback. The contact stated that while operating the vehicle, a tinging and clicking sound was coming from the steering column while turning the steering wheel in either direction. The vehicle was taken to the local dealer, who replaced the steering gear spring ... Read more

Incident date: Aug 1, 2021

While driving my car, all of a sudden all my icons on my dashboard will light up. My car will die in the middle of driving it and once I put it in park it won't restart. Also when driving it seems like not enough gas is going through to get it to move. I can be driving my car for 15 to 20 minutes a... Read more

Incident date: Aug 1, 2021

Incident date: Aug 29, 2025

The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The accelerator pedal was depressed; however, the vehicle failed to accelerate. In addition, the contact stated that the failure reoccurred. The brake pedal was d... Read more

Incident date: May 27, 2025

My engine light came on about a year ago, then went off rather quickly. This happened again about 6 months ago. At this time I connected a reader and learned that it was due to a cylinder 2 misfire. All coil packs and spark plugs were replaced thinking that would solve the problem. After it did not,... Read more

Incident date: Jul 31, 2023

Air bag warning has come on due to malfunctioning clockspring. Went to dealership and realized it is not under extended 15 year warranty. Even though, 2011-2013 Sonatas, Elantras, and 2011-2014 HYBRID Sonatas are covered. Being so close in years this is disappointing to learn that the warranty was c... Read more

Incident date: Mar 1, 2023

The contact owns a 2017 Nissan Titan. The contact stated that the turbo stand, the liftgate latch, and the bolt had failed and were previously repaired. Additionally, the contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken ... Read more

Incident date: Mar 18, 2024

General electrical failure of abs pump motor control. Intermittent issue causes loss of traction control, stability control and abs functions.

Incident date: Mar 18, 2024

On Sunday, July 14 at approximately 1:00 PM Eastern standard time the front passenger Active Head Restraint deployed. The vehicle was being operated at the time and was not involved in any sort of collision at the time of the deployment. Our local Dodge dealer provided me the number for the Dodge cu... Read more

Incident date: Mar 18, 2024

1 problem happen several times last year 2024 my radiator fan stay on for long time after the car was turn off it should shutoff after 15 min but it stay on when I try to start my car the battery is dead, So I took to Carroll Chevrolet and they look at the car couldn't find any problem no light can ... Read more

Incident date: Nov 20, 2023

Around the 8,000 mile mark, a problem with “sticky/jerky” steering appeared. The problem is much more noticeable at speeds over 50 mph, but it can also be felt at lower speeds. The steering wheel does not rotate smoothly. Instead, it constantly gets stuck at various spots, and it requires addi... Read more

Incident date: Nov 20, 2023

During highway driving and city driving, my 2023 Honda CRV Hybrid steering system requires momentary extra force to overcome a sticky steering problem. This happens when turning both left and right. It is available for inspection if needed. Before overcoming the sticky steering, the car tracks in t... Read more

Incident date: May 15, 2023

We received a recall notice for our KIA Optima to get the software upgrade to restrict operation of the vehicle without a key. We took the car to the dealership on 5/5/2023 for the recall and picked it up on 5/5/2023 from the dealership at 3:30pm. On 5/8/2023 our car was stolen out of our driveway.... Read more

Crash

Incident date: May 15, 2023

Crash

Incident date: May 15, 2023

When coming to a stop and the engine idle stop is activated the car will sometimes die. The car will then need to be shifted into park after a complete reset of the system in order to start. Very dangerous.

Incident date: Jan 25, 2022

Jan 25,2021 Highway 35 San Antonio Texas Display board lights turned off for a few seconds it made a click sound and the car turned off and turned back on for a few seconds, stalling the car. The automatic break was activated and deactivated at the same time. Trying to stop the car. This is the... Read more

Incident date: Jan 25, 2022

Incident date: Dec 25, 2021

While driving vehicle, randomly vehicle brakes are applied on their own, causing vehicle to suddenly slow down in traffic. Red warning light appears on the dash. This has occurred 6-7 times over the past 2 years. 3 of the times occurred on the interstate, causing vehicle to drop speed from 60-40 wit... Read more

Incident date: Dec 25, 2021

Incident date: Dec 21, 2021

Day 1 noted car was having issues with irregular RPM's while cruising, and spiking of rpm's during acceleration. while on hwy w/ cruise control activated, "malfunction" warning lit on screen and forward propulsion ceased. had to move car to roadside, turn off engine and turn back on. took to dealers... Read more

Incident date: Mar 15, 2021

-DISPLAY SCREEN COMPLETELY BLACK, BUTTONS WOULD WORK, RADIO WOULD WORK, HEATED SEATS WOULD WORK, AC WOULD WORK BUT ABSOLUTELY NOTHING ON THE SCREEN. I DID NOT BRING THE VEHICLE IN BECAUSE I THOUGHT 'THAT WAS WEIRD' AND IT WOULD JUST GO AWAY. UPON STARTING THE CAR THE NEXT TIME, EVERYTHING WAS NORMAL... Read more

Incident date: Mar 15, 2021

Incident date: Mar 8, 2021

FUEL SMELL COMING FROM THE VEHICLE WHEN PARKIED IN THE GARAGE. HAS BEEN CHECK OUT TWICE. 1 ST TIME INFINITI COULD NOT FIND ANY ISSUE, BUT TOLD ME THEY WERE LOOKING INTO IT UNDER ENGINEERING REVIEW. 2 MONTHS LATER AFTER LIVING WITH THE SMELL BROUGHT IT BACK THEY HAD A INFINITI ENGINEER LOOK AT IT. NO... Read more

Incident date: Mar 8, 2021

Incident date: Oct 1, 2020

CAR ABRUPTLY STALLS WHILE DRIVING. HAS OCCURRED 3 TIMES. DRAMATICALLY INCREASING A CHANCE OF COLLISION. NAVIGATION ALWAYS GETS ME LOST. NAVIGATION AND OTHER SCREEN GOES BLACK AND RESTARTS WHILE DRIVING. AUDIO/RADIO COMES ON WHILE DRIVING ON IT'S OWN WHEN I WANT MUSIC OFF. TOUCH SCREEN APPLICATIONS L... Read more

Incident date: Oct 1, 2020

NHTSA Safety Ratings, 2020 INFINITI QX50

2020 Infiniti QX50 SUV AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	14.7%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2020 INFINITI QX50

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
2.0L 4-cyl, Automatic (AV-S8) (Front-Wheel Drive)	23.0	29.0	26.0	Premium	$2,900

CO2 Emissions: 346.0 g/mile (Small Sport Utility Vehicle 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2020 INFINITI QX50

194 manufacturer communications from 136 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	61
100000 POWER TRAIN	15
350000 EQUIPMENT	14
160000 STRUCTURE	10
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE	9
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT	9
060000 ENGINE AND ENGINE COOLING	7
356000 EQUIPMENT ADAPTIVE/MOBILITY	6

110000 ELECTRICAL SYSTEM

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

110000 ELECTRICAL SYSTEM

ENABLING WIRELESS APPLE CARPLAYA? FEATURES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

INFOTAINMENT SYSTEM IN RENTAL CARS FREQUENTLY REBOOTS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

INFOTAINMENT SYSTEM IN RENTAL CARS FREQUENTLY REBOOTS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

SOFTWARE UPDATE FOR CLOCK INCORRECT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

100000 POWER TRAIN

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

060000 ENGINE AND ENGINE COOLING

ROARING NOISE FROM THE ENGINE COOLING FAN ASSEMBLY AND THE A/C IS NOT COOLING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

110000 ELECTRICAL SYSTEM

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

ENABLING WIRELESS APPLE CARPLAYA? FEATURES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN IVC SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communicat

120000 EXTERIOR LIGHTING

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

SOFTWARE UPDATE FOR CLOCK INCORRECT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

107000 POWER TRAIN:AXLE HUBS

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been superseded by: ITB23-010 SOFTWARE UPDATE FOR INFOTAINMENT ISSUES Please discard previous versions of this bulletin.

260000 FORWARD COLLISION AVOIDANCE

AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

350000 EQUIPMENT

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

DTC C1A17-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

INFOTAINMENT SYSTEM IN RENTAL CARS FREQUENTLY REBOOTS IF YOU CONFIRM The infotainment system of an APPLIED VEHICLE is frequently rebooting, AND The APPLIED VEHICLE is in a rental car fleet. ACTION Update the infotainment software.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

030000 BRAKES (PWS)

ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine i

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

130000 VISIBILITY

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

160000 STRUCTURE

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

130000 VISIBILITY

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

160000 STRUCTURE

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

200000 WHEELS

WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

130000 VISIBILITY

WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

160000 STRUCTURE

WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

AV CONTROL UNIT INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

AV CONTROL UNIT REPLACEMENT PROCESS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

160000 STRUCTURE

2019-2020 QX50; RATTLE FROM MOONROOF This bulletin is no longer active. Please discard previous versions of ITB20-008.

160000 STRUCTURE

2019-2020 QX50; MOONROOF ASSEMBLY REPLACEMENT This bulletin is no longer active. Please discard previous versions of ITB20-009.

160000 STRUCTURE

NOISE FROM MOONROOF IF YOU CONFIRM While driving with the moonroof closed, an abnormal noise (popping, cracking, squeaking) is present from the moonroof. HINT: The noise may be intermittent and can be from one or both sides of the moo

110000 ELECTRICAL SYSTEM

DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

MISSING OR CORRUPTED MAP DATA IF YOU CONFIRM Client states the error screen, shown in Figure 1, appears when using navigation. ACTION Follow the SERVICE PROCEDURE in this bulletin to download the map data from the ASIST Downloader,

220000 SEATS

FRONT DRIVER AND/OR PASSENGER SEAT WILL NOT MOVE FORWARD This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION SERVICE INFORMATION When replacing an AV control unit (Infotainment Control Unit), for any reason, all three steps below are required. If all three steps are not completed on v

100000 POWER TRAIN

DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or com

100000 POWER TRAIN

ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

TELEMATICS (IVC) SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

100000 POWER TRAIN

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

060000 ENGINE AND ENGINE COOLING

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

110000 ELECTRICAL SYSTEM

SOFTWARE UPDATE FOR CLOCK INCORRECT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

140000 AIR BAGS

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

118000 ELECTRICAL SYSTEM:SOFTWARE

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION SERVICE INFORMATION The Telematics Control Unit (TCU) has the ability to send an automatic collision notification when the vehicle is involved in an accident. Once a

110000 ELECTRICAL SYSTEM

B2E01-96 (INTERNAL BATTERY) DTC STORED AS CURRENT IN IVC SERVICE INFORMATION CONSULT has been updated to allow DTC B2E01-96 (Internal battery) to be cleared in the Telematics Control Unit (TCU). If DTC B2E01-96 is Current/Active in t

070000 FUEL SYSTEM, GASOLINE

SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

CLIENT SATISFACTION INITIATIVE 2020-2021 Q50, Q60, AND QX50, INFOTAINMENT SOFTWARE UPDATE AND WIRELESS CARPLAY CONFIGURATION Client Satisfaction Initiative ID # PC839 is no longer active. i?? Repair orders opened after this bulletina

110000 ELECTRICAL SYSTEM

ENABLING WIRELESS APPLE CARPLAYA? FEATURES SERVICE INFORMATION To enable wireless use of current Apple CarPlayA? features, follow the SERVICE PROCEDURE in this bulletin. NOTE: Depending on the software version, the AV control unit may

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

CLIENT SATISFACTION INITIATIVE 2020-2021 Q50, Q60, AND QX50, INFOTAINMENT SOFTWARE UPDATE AND WIRELESS CARPLAY CONFIGURATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of thi

110000 ELECTRICAL SYSTEM

REMINDER: Wireless Apple CarPlayA? Update Voluntary Service Campaign UPDATE March 17, 2022 Please discard earlier versions of this bulletin. The announcement from February 24, 2021 has been updated to highlight the following important

118000 ELECTRICAL SYSTEM:SOFTWARE

105500 POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

354000 EQUIPMENT:MECHANICAL

070000 FUEL SYSTEM, GASOLINE

FUEL AND/OR OIL SMELL IS PRESENT WHEN THE VEHICLE IS PARKED IN A CLOSED GARAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

346000 COMMUNICATION:MANUFACTURER TELEMATICS

TELEMATICS (IVC) SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

118000 ELECTRICAL SYSTEM:SOFTWARE

AV CONTROL UNIT INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

118000 ELECTRICAL SYSTEM:SOFTWARE

AV CONTROL UNIT REPLACEMENT PROCESS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

Wireless Apple CarPlayA? Update Voluntary Service Campaign UPDATE February 24, 2022 Please discard earlier versions of this bulletin. The announcement from December 16, 2021 has been updated to highlight the following important inform

353000 EQUIPMENT:ELECTRICAL

110000 ELECTRICAL SYSTEM

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

110000 ELECTRICAL SYSTEM

CAN COMMUNICATION a?? NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehiclea??s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

060000 ENGINE AND ENGINE COOLING

MIL ON WITH DTC P11A7 STORED IN THE ECM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

MIL ON WITH DTC P11A7 STORED IN THE ECM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

060000 ENGINE AND ENGINE COOLING

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

090000 FUEL SYSTEM, OTHER

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

060000 ENGINE AND ENGINE COOLING

DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Showing 100 of 194 bulletins.

NHTSA Safety Investigations, INFINITI QX50

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2019

Complete loss of motive power due to engine failure

On December 13, 2023, the Office of Defects Investigation (ODI) opened PE23-023 to investigate allegations of engine failures leading to loss of motive power in model year (MY) 2021-2023 Nissan Rogue; MY 2019-2021 Nissan Altima; and MY 2019-2021 Infiniti QX50 vehicles. At that time, ODI had received... 6 Vehicle Owner Questionnaires (VOQ) and multiple early warning reports, with consumers reporting engine knocking noises accompanied by a loss of engine power while driving. The investigation identified bearing failures in certain vehicles equipped with the subject 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. ODI also identified early warning reports describing thermal incidents that occurred immediately after the vehicle suffered a catastrophic engine failure. The failures were the result of a manufacturing defect in specific engine bearings (main, A-, C-, and L-link) or other engine components that may cause engine damage and potentially lead to engine failure. Engine failure can result in a loss of motive power event that can increase the risk of a crash. Engine failure might also result in a fire if internal components detach and impact the engine block creating a hole that allows engine oil to reach hot surfaces. In its April 2024, May 2024, and June 2025 responses to ODI’s information requests, Nissan provided 998 customer reports (including complaints, field reports, and legal claims) and 1,107 warranty claims related to the alleged defect. When combining ODI and manufacturer report data, there are 1,878 unique VINs that have experienced failures across all subject vehicles. In one of the early warning reports, ODI identified an incident involving a 2022 Infiniti QX55 that resulted in an engine fire following an alleged engine failure. The 2022 Infiniti QX55 was not included in the scope of this investigation but the vehicle model shares the same 4-cylinder 2.0L variable compression turbo engine. Based on the information included with the early warning report, the fire can be directly related to the alleged defect. A further review of ODI and manufacturer data, identified 12 allegations of engine compartment fires in subject vehicles; three were confirmed as directly related to the engine failure, and nine reports described an under-hood fire that occurred following a loss of power event. Additionally, ODI identified multiple reports describing an engine block crack or hole surrounded by oil residue following an engine failure. On June 27, 2025, Nissan submitted recall 25V-437 involving 443,899 MY 2021-2023 Nissan Rogue, MY 2019-2021 Nissan Altima; MY 2019-2021 Infiniti QX50; and 2022 Infiniti QX55 vehicles. The recall remedy provides the dealer instructions to inspect the engine oil pan for the presence of specific metal debris. For customers with the 3-cylinder 1.5L VC-Turbo engine, if no debris is detected during the inspection, dealers will replace the oil pan gasket, engine oil, and reprogram the vehicle’s Engine Control Module (ECM). For customers with the 4-cylinder 2.0L VC-Turbo engine, if no debris is detected, dealers will replace the engine oil. In the case where specific debris is detected and confirmed by Nissan Powertrain Call Center, dealers will be instructed to replace the engine. In addition, Nissan will extend the vehicle warranty to 10 years and 120,000 miles for the recall subject vehicle population after the dealer performs the inspection. Nissan has implemented multiple corrective actions to address the identified manufacturing defects of certain engine block internal components. In view of the recall action (25V437) taken by Nissan, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

INFINITI QX50 - All Years Overview

Complete safety history for the INFINITI QX50 across all model years (2019, 2024).

11 Total Recalls

404 Total Complaints

1 Investigations

31 Reported Crashes

6 Reported Fires

8 Reported Deaths

INFINITI QX50 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2025	0	3	View
2024	1	13	View
2023	1	7	View
2022	2	22	View
2021	2	60	View
2020 (current)	2	47
2019	3	199	View
2017	0	16	View
2016	0	29	View
2015	0	3	View
2014	0	5	View

Other INFINITI Models

Model	Recalls	Complaints
M45	138	372	View
M35	134	569	View
Q50	72	696	View
QX4	72	386	View
QX60	58	784	View
QX80	54	170	View
QX60 HYBRID	54	57	View
Q70	47	26	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2020 INFINITI QX50

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2020 INFINITI QX50

Safety Technology

EPA Fuel Economy, 2020 INFINITI QX50

Technical Service Bulletins, 2020 INFINITI QX50

Most Affected Components

NHTSA Safety Investigations, INFINITI QX50

INFINITI QX50 - All Years Overview

INFINITI QX50 - Year by Year

Other INFINITI Models