2003 INFINITI QX4
4 recalls, 25 complaints - 85 TSBs
22E066000 Aug 9, 2022
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
Nissan North America, Inc. (Nissan) is recalling certain air bag inflator replacement service parts that may have been installed as part of a theft or collision repair. The parts include certain passenger-side air bag inflators designed to fit Infiniti 2002-2003 QX4, 2006-2010 M35 and M45; Nissan 2... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Dealers will inspect and replace the inflators as necessary, free of charge. Owner notification letters are expected to be mailed September 14, 2022. Owners may contact Nissan's customer service at 1-800-867-7669.
20V008000 Jan 9, 2020
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Nissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4, 2003-2008 Infiniti FX35 and FX45 and 2006-2010 M35 and M45 vehicles. The vehicles are... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Nissan will notify owners, and dealers will replace the front passenger air bag inflators with alternate desiccated inflators, free of charge. The recall began February 12, 2020. Owners may contact Nissan customer service at 888-737-9511 or Infiniti customer service at 888-810-3715.
15V287000 May 15, 2015
AIR BAGS
Defect Description
Nissan North America, Inc. (Nissan) is recalling certain model year 2001-2003 Nissan Maxima, 2002-2004 Pathfinder, 2002-2006 Sentra, 2002-2003 Infiniti QX4 and I35, 2003 FX35 and FX45, and 2001 I30 vehicles. Upon deployment of the passenger side frontal air bag, excessive internal pressure may caus... Read more
Consequence
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Nissan will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on June 15, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: On December 18, 2015 Nissan informed NHTSA of an amendment of this recall to remove 2004-2005 I... Read more
11V244000 Apr 20, 2011
STEERING:COLUMN
Defect Description
NISSAN IS RECALLING CERTAIN MODEL YEAR 1996-2004 PATHFINDER AND MODEL YEAR 1997-2003 INFINITI QX4 VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, ... Read more
Consequence
THE STRUT HOUSING MAY CRACK AND PULL AWAY FROM THE INNER HOOD LEDGE ASSEMBLY. THIS MAY LEAD TO GRINDING NOISES, INCREASED STEERING EFFORT, AND POSSIBLY THE STEERING COLUMN TO BREAK, RESULTING IN THE LOSS OF STEERING CONTROL, WHICH COULD RESULT IN A CRASH.
Remedy
NISSAN WILL INSPECT THE STRUT HOUSING AND REPAIR THE VEHICLES AS NECESSARY, FREE OF CHARGE. AN INTERIM NOTIFICATION LETTER WAS SENT OUT IN MAY 2011. THE SECOND NOTICE WAS MAILED ON JULY 25, 2011. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Complaint Statistics
25 total complaints
2 crashes 4 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| SUSPENSION:FRONT | 3 |
| SUSPENSION:FRONT:MACPHERSON STRUT | 3 |
| SUSPENSION | 3 |
| STRUCTURE:BODY | 3 |
| SERVICE BRAKES, HYDRAULIC | 2 |
| STRUCTURE | 2 |
| STEERING | 2 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 1 |
| STRUCTURE:FRAME AND MEMBERS | 1 |
| VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 1 |
AIR BAGS
Jul 31, 2019
Incident date: Jun 1, 2016
I KEEP GETTING NOTICES ABOUT THIS AIRBAG RECALL, BUT THIS VEHICLE WAS DONATED TO HUDSON HIGH SCHOOL AND BROKEN DOWN FOR PARTS. THIS VEHICLE HASN'T BEEN ON THE ROAD FOR OVER 3 YEARS. PLEASE TAKE THIS OFF THE RECALL LIST.
STEERING
Jun 20, 2018
Incident date: May 21, 2018
BOUGHT A USED CAR FROM A USED CAR DEALER WITH 1 PREVIOUS OWNER. IN 2011 A RECALL WAS SUPPOSEDLY DONE BY INDICATING "INSPECTED!" WHY WASN'T THE PARTS REPLACED?
STRUCTURE:BODY
Jun 20, 2018
Incident date: May 21, 2018
BOUGHT A USED CAR FROM A USED CAR DEALER WITH 1 PREVIOUS OWNER. IN 2011 A RECALL WAS SUPPOSEDLY DONE BY INDICATING "INSPECTED!" WHY WASN'T THE PARTS REPLACED?
STRUCTURE
Apr 4, 2018
Incident date: Nov 16, 2016
2003 INFINITI QX4. CONSUMER WRITES IN REGARDS TO VEHICLE FRONT STRUT TOWER SEVERE RUSTS AND CRACKS RECALL ISSUES. *SMD *TR
SUSPENSION:FRONT:MACPHERSON STRUT
Apr 4, 2018
Incident date: Nov 16, 2016
2003 INFINITI QX4. CONSUMER WRITES IN REGARDS TO VEHICLE FRONT STRUT TOWER SEVERE RUSTS AND CRACKS RECALL ISSUES. *SMD *TR
SUSPENSION
Mar 20, 2018
Incident date: Mar 19, 2018
THIS CONCERN IS INVOLVING THE R1109 RECALL ISSUED BY INFINITI. THE RECALL WAS PERFORMED SIX YEARS AGO, HOWEVER RUST, AND HOLES IN THE METAL ARE NOW VISIBLE. I WAS TOLD THAT BECAUSE THE RECALL WAS ALREADY PERFORMED, THERE WAS NOTHING THEY COULD DO TO ASSIST ME. THIS VEHICLE WILL SOON BE UNSAFE TO DRI... Read more
STRUCTURE:BODY
Mar 20, 2018
Incident date: Mar 19, 2018
THIS CONCERN IS INVOLVING THE R1109 RECALL ISSUED BY INFINITI. THE RECALL WAS PERFORMED SIX YEARS AGO, HOWEVER RUST, AND HOLES IN THE METAL ARE NOW VISIBLE. I WAS TOLD THAT BECAUSE THE RECALL WAS ALREADY PERFORMED, THERE WAS NOTHING THEY COULD DO TO ASSIST ME. THIS VEHICLE WILL SOON BE UNSAFE TO DRI... Read more
SUSPENSION
Feb 20, 2017
Incident date: Feb 2, 2017
THE CONTROL ARM IS COMPLETELY RUSTED AWAY AS THE PATHFINDERS THAT THEY RECALLED AND IS DOING EXACTLY AS THEY HAVE DONE...BUT THERE IS NO RECALL ON THE INFINITI I WAS WONDERING WHY THOSE AND NOT THE INFINITI AS WE LIVE IN MASSACHUSETTS AND THE SALT DOES THE SAME ON THIS CAR NOW WE HAVE THE DEATH WO... Read more
ENGINE
Apr 27, 2016
Incident date: Mar 15, 2016
TL* THE CONTACT OWNS A 2003 INFINITI QX4. WHILE DRIVING OVER 45 MPH, THE FRONT END OF THE VEHICLE SHOOK AND VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DISCOVERED THAT THE ENGINE CRADLE WAS CRACKED DUE TO RUSTING AND CORROSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE... Read more
FUEL/PROPULSION SYSTEM
Dec 3, 2014
Incident date: Nov 26, 2014
FUEL FILLER NECK HAS CORRODED CAUSING GAS TO LEAK ON TO TIRE AND BRAKES WHILE FILLING GAS TANK. RECALL OF PREVIOUS MODEL. *JS
STRUCTURE:BODY
Sep 2, 2014
Incident date: Aug 30, 2014
RUNNING BOARDS ARE COMPLETELY RUSTED, THEY WILL EITHER FALL OFF WHILE DRIVING AND COULD CAUSE AN ACCIDENT OR AN UNSUSPECTING PERSON COULD BE RELYING ON THEM TO ENTER THE SUV AND HURT THEM SELVES. THE SUV WAS WELL TAKEN CARE OF, 1 OWNER, AND THE FRAME RAILS AND CHASSIS ARE CONSIDERABLY RUST FREE. HOW... Read more
SUSPENSION:FRONT
Apr 11, 2012
Incident date: Apr 2, 2012
2003 INFINITY QX4. ATTORNEY WRITES ON BEHALF OF THE CONSUMER IN REGARDS TO THE FRONT DRIVER'S SIDE STRUT TOWER HOUSING UNIT *TGW THE LAWYER STATED HIS CLIENT'S VEHICLE WAS SEIZED BY INFINITI AND THEY OFFERED TO BUY THE VEHICLE BACK. HIS CLIENT NEVER RECEIVED A RECALL LETTER AND WAS ONLY MADE AWARE ... Read more
SUSPENSION
Feb 3, 2012
Incident date: Feb 1, 2012
PASSENGER SIDE STRUT TOWER COMPLETELY RUSTED OUT, THE DEALERSHIP DEEMED THE VEHICLE UNSAFE TO OPERATE. HOWEVER, THE CURRENT RECALL DOES NOT COVER THE PASSENGER SIDE, ONLY THE DRIVERS SIDE AND IT'S MY RESPONSIBILITY TO COVER THE COST OF THE REPLACEMENT. *KB
SUSPENSION:FRONT:MACPHERSON STRUT
Feb 3, 2012
Incident date: Feb 1, 2012
PASSENGER SIDE STRUT TOWER COMPLETELY RUSTED OUT, THE DEALERSHIP DEEMED THE VEHICLE UNSAFE TO OPERATE. HOWEVER, THE CURRENT RECALL DOES NOT COVER THE PASSENGER SIDE, ONLY THE DRIVERS SIDE AND IT'S MY RESPONSIBILITY TO COVER THE COST OF THE REPLACEMENT. *KB
STEERING
May 9, 2011
Incident date: Apr 27, 2011
TL*THE CONTACT OWNS A 2003 INFINITI QX4. THE CONTACT STATED THE STEERING WHEEL BECAME UNRESPONSIVE WHILE CHANGING LANES. AS A RESULT THE VEHICLE WAS INVOLVED IN A ROLLOVER CRASH. A POLICE REPORT WAS FILED AND ALL FOUR PASSENGERS IN THE VEHICLE SUFFERED MINOR INJURIES. ONE OF THE PASSENGERS ALSO SUST... Read more
Crash
4 injured
SUSPENSION:FRONT
Feb 14, 2011
Incident date: Jan 7, 2011
TL*THE CONTACT OWNS A 2003 INFINITI QX4. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD BANGING NOISE OUTSIDE THE VEHICLE AND SUDDENLY THE VEHICLE BEGAN TO LEAN TOWARDS THE DRIVER'S SIDE. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD TO INSPECT THE VEHICLE AND THEN RESUMED WITH CAUTIO... Read more
SUSPENSION:FRONT:MACPHERSON STRUT
Feb 14, 2011
Incident date: Dec 14, 2010
TL*THE CONTACT OWNS A 2003 INFINITI QX4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A BANGING NOISE COMING FROM THE FRONT STRUT TOWER ON THE DRIVER SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT WHERE THE SUBFRAME MET THE SHOCK TOW... Read more
POWER TRAIN:AXLE ASSEMBLY
Jul 13, 2010
Incident date: Jul 3, 2010
TL* THE CONTACT OWNS A 2003 INFINITI QX4. THE CONTACT STATED WHILE ATTEMPTING A TURN AT 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT EXITED THE VEHICLE AND FOUND THE REAR AXLE WAS EXTENDED THREE FEET FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE DEALER ADVISED THE... Read more
SERVICE BRAKES, HYDRAULIC
Apr 12, 2010
Incident date: Apr 12, 2010
THERE IS A PULSING FEEL IN THE BRAKES. HAVE CHECKED ONLINE AND REALIZED THAT IT SEEMS TO BE A COMMON ENOUGH COMPLAINT BY OTHER OWNERS. ON HARD STOPS THE PUSH BACK BY THE PEDAL IS HARD ENOUGH THAT THE BRAKES LOCKUP INTERMITTENTLY. THIS IS DIFFERENT FROM THE PULSING FEEL OF THE ANTI-LOCK SYSTEM. IT FE... Read more
STRUCTURE
Dec 2, 2009
Incident date: Dec 1, 2009
SEVERE CORROSION ON FACTORY INSTALLED RUNNING BOARDS ON INFINITY QX4 WHICH COULD COLLAPSE CAUSING INJURY. *TR
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Aug 20, 2009
Incident date: Apr 18, 2009
TL*THE CONTACT OWNS A 2003 INFINITI QX4. THE FRONT PASSENGER AND DRIVER SIDE WINDOWS ROLL DOWN WITHOUT WARNING INTERMITTENTLY. THE FAILURE HAS NOT BEEN DIAGNOSED BY A DEALER. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 71,000. UPDATED 09/23/09. *LJ UPDATED 09/23/09.*JB
SUSPENSION:FRONT
Mar 13, 2009
Incident date: Feb 14, 2009
WHILE DRIVING MY 2003 INFINITI QX4 ON THE HIGHWAY, I NOTICED A SEVERE VIBRATION COMING FROM THE LEFT SIDE OF MY VEHICLE AND TIRE. I TOOK IT TO A LOCAL SERVICE REPAIR SHOP AND THEY TOOK OFF MY LEFT FRONT TIRE AND SAW WHERE MY INNER APRON WAS SEVERELY CORRODED, CRACKED AND PERFORATED.THEY STATED THEY... Read more
STRUCTURE:FRAME AND MEMBERS
Mar 13, 2009
Incident date: Feb 14, 2009
WHILE DRIVING MY 2003 INFINITI QX4 ON THE HIGHWAY, I NOTICED A SEVERE VIBRATION COMING FROM THE LEFT SIDE OF MY VEHICLE AND TIRE. I TOOK IT TO A LOCAL SERVICE REPAIR SHOP AND THEY TOOK OFF MY LEFT FRONT TIRE AND SAW WHERE MY INNER APRON WAS SEVERELY CORRODED, CRACKED AND PERFORATED.THEY STATED THEY... Read more
SERVICE BRAKES, HYDRAULIC
Jan 23, 2004
THERE WAS A SEVERE PULSATION IN THE REAR OF THE VEHICLE WHEN THE BRAKE WERE APPLIED. THE DEALERSHIP SERVICED THE VEHICLE OVER 20 TIMES. *JB
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Oct 15, 2003
Incident date: Oct 3, 2003
WHILE DRIVING AT 35 MPH ON A DRY SINGLE LANE PAVED ROAD, I UNAVOIDABLY RAN MY INFINITI QX4 SUV OVER A TREE BRANCH IN THE ROAD. THE TREE BRANCH BRIEFLY BECAME ENTANGLED UNDER THE VEHICLE AND THEN WAS EXPELLED. ONCE THE TREE BRANCH WAS RELEASED, MY ABS LIGHT CAME ON. I TOOK MY VEHICLE TO MY INIFINI... Read more
Crash
Technical Service Bulletins, 2003 INFINITI QX4
85 manufacturer communications from 65 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 11 |
| 140000 AIR BAGS | 9 |
| 160000 STRUCTURE | 4 |
| 110000 ELECTRICAL SYSTEM | 4 |
| 030000 BRAKES (PWS) | 3 |
| 130000 VISIBILITY | 3 |
| 200000 WHEELS | 3 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 3 |
ITB09-039J
Feb 27, 2023
160000 STRUCTURE
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039J
Feb 27, 2023
130000 VISIBILITY
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007H
Feb 27, 2023
160000 STRUCTURE
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007H
Feb 27, 2023
130000 VISIBILITY
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-067C
Feb 22, 2023
200000 WHEELS
WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB16-006A
Mar 24, 2021
110000 ELECTRICAL SYSTEM
INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB11-003F
Mar 10, 2021
110000 ELECTRICAL SYSTEM
NAVIGATION MAP DATA UPDATE MATRIX This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Infiniti General
Nov 30, 2020
140000 AIR BAGS
INFINITI Owner Letter
Infiniti General
Nov 30, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INFINITI Owner Letter
RETAILER SUPPORT
Nov 30, 2020
140000 AIR BAGS
Subject: INFORMATION a?? Takata Recall - Owner Re-notification via UPS and U.S. Mail Details Summary: Starting this week INFINITI is initiating a special delivery re-notification mailing to owners affected by the Takata recall. The
RETAILER SUPPORT
Nov 30, 2020
140000 AIR BAGS
The information below has been updated to include the INFINITI specific mail volume.
ITB19-008
Apr 2, 2019
350000 EQUIPMENT
EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of
Infiniti USA Q4
Jan 29, 2019
140000 AIR BAGS
Subject: Takata Completion Objectives for Q4 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% customer recall participation for the following vehicle
IPSB18-254 - Tak
Nov 30, 2018
140000 AIR BAGS
Retailer Engagement for Takata Awareness INFINITI is committed to the safety and security of its clients and their passengers. As you are likely aware, INFINITI has initiated multiple field actions to execute the Takata Airbag Recall in
ITB18-037
Oct 24, 2018
350000 EQUIPMENT
PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors
ITB18-037
Oct 24, 2018
160000 STRUCTURE
PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors
ITB18-034
Oct 12, 2018
100000 POWER TRAIN
TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o
Infiniti USA Ret
Oct 9, 2018
350000 EQUIPMENT
Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea
PC654 - Free Oil
Oct 9, 2018
060000 ENGINE (PWS)
Free Oil Change Specific Vehicles Subject to the Takata Recall ***** Detailed Information ***** To help accelerate repair completions on specific populations of vehicles recalled for the Takata airbag, INFINITI is offering a special inc
Infiniti USA Tak
Oct 2, 2018
140000 AIR BAGS
Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom
IPSB18-218 Retai
Sep 28, 2018
350000 EQUIPMENT
DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont
Revision 1-IEVAP
Aug 17, 2018
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha
Revision 1-NEVAP
Aug 17, 2018
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h
ITB01-024e
Apr 4, 2018
350000 EQUIPMENT
NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo
IPSB17-130
Mar 7, 2018
350000 EQUIPMENT
DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li
ITB18-003
Jan 23, 2018
355100 EQUIPMENT:OTHER:LABELS
REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA
ITB17-009a
Nov 29, 2017
132000 VISIBILITY:GLASS, SIDE/REAR
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi
ITB09-039e
Nov 29, 2017
131000 VISIBILITY:WINDSHIELD
WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul
ITB00-024g
Nov 28, 2017
030000 BRAKES (PWS)
BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works
ITB09-015h
Jul 7, 2017
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
ITB09063B
Apr 13, 2016
260000 FORWARD COLLISION AVOIDANCE
SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Infiniti by request if certain criteria are met.
ITB09063B
Apr 13, 2016
355100 EQUIPMENT:OTHER:LABELS
SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Infiniti by request if certain criteria are met.
ITB13007A
Dec 1, 2015
130000 VISIBILITY
SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield c
ITB00031D
Jan 16, 2015
140000 AIR BAGS
SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul
ITB00031D
Jan 16, 2015
350000 EQUIPMENT
SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul
ITB00031D
Jan 16, 2015
280000 BACK OVER PREVENTION
SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul
ITB11003E
Jan 5, 2015
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
SERVICE INFORMATION Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.infinitinavigation.com and is mailed update disc(s) or SD card and installs data, OR 2. The dealership is mailed update disc
ITB-08-024A
Jan 27, 2014
140000 AIR BAGS
INFINITI: SRS PRECAUTIONS DURING SERVICE. INCLUDED IN THE RESTRAINTS SECTION OF THE ELECTRONIC SERVICE MANUAL (ESM) FOR EACH VEHICLE IS INFORMATION NECESSARY TO SERVICE THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) SAFELY. IMPROPER MAINTENANC
ITB08024C
Jan 27, 2014
110000 ELECTRICAL SYSTEM
SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF,
ITB08024C
Jan 27, 2014
140000 AIR BAGS
SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF,
ITB-11-041
Dec 20, 2013
021400 SUSPENSION:FRONT:MACPHERSON STRUT
NISSAN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. 1997-2004 QX4. IN STATES WHERE HEAVY CONCENTRATIONS OF ROAD SALT ARE USED IN THE WINTER, THE FRONT DRIVER?S SIDE STRUT HOUSING CAN DEVELOP CORROSION THAT MAY CAUSE DAMAG
ITB11041G
Dec 20, 2013
160000 STRUCTURE
Infiniti is conducting a voluntary safety recall campaign on certain model year 1997 - 2003 QX4 vehicles that are currently registered in Salt States to inspect for corrosion, and if necessary repair the front strut housing panels. In
ITB-03-051-C
Nov 27, 2013
123000 EXTERIOR LIGHTING:TAIL LIGHTS
INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF
ITB-03-051-C
Nov 27, 2013
121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF
ITB-03-051-C
Nov 27, 2013
125000 EXTERIOR LIGHTING:BRAKE LIGHTS
INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF
ITB-03-051-C
Nov 27, 2013
126100 EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF
ITB-03-051-C
Nov 27, 2013
120000 EXTERIOR LIGHTING
INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF
ITB-03-051-C
Nov 27, 2013
121000 EXTERIOR LIGHTING:HEADLIGHTS
INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF
ITB92069D
Aug 27, 2013
350000 EQUIPMENT
Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Ge
ITB92069D
Aug 27, 2013
200000 WHEELS
Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Ge
ITB04038A
Jul 23, 2013
030000 BRAKES (PWS)
If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut P
ITB04038A
Jul 23, 2013
200000 WHEELS
If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut P
ITB04038A
Jul 23, 2013
010000 STEERING
If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut P
ITB00024F
Jul 23, 2013
010000 STEERING
SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake issues fall into th
ITB00024F
Jul 23, 2013
020000 SUSPENSION
SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake issues fall into th
ITB00024F
Jul 23, 2013
030000 BRAKES (PWS)
SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake issues fall into th
ITB98011F
Jun 7, 2013
110000 ELECTRICAL SYSTEM
As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. - The SRT is used to indicate whether the engine control module (ECM) has completed sel
ITB-13-12
Apr 3, 2013
170000 LATCHES/LOCKS/LINKAGES
INFINITI: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE DOOR HANDLE OUTSIDE DOOR HANDLE DOES NOT RESPOND. LOCK/UNLOCK REQUEST BUTTON LOCATED ON OUTSIDE DOOR HANDLES OF VEHICLES CAN BE DISABLED (OR ENABLED) THROUGH EITHER THE "COMFORT & CONV" SETTI
ITB99001A
Mar 19, 2013
020000 SUSPENSION
SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. - A strut or shock absorber that has slight oil seepage, a condition wh
ITB-11-049-B
Jul 6, 2012
118000 ELECTRICAL SYSTEM:SOFTWARE
INFINITI: REPROGRAMMING ELECTRONIC CONTROL UNIT (ECU) ON ALL QUALIFYING VEHICLES. NO MODELS LISTED. MODEL YEARS 1998-2013. *PE
RCB-11-039-E
Jun 8, 2012
021400 SUSPENSION:FRONT:MACPHERSON STRUT
INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. CERTAIN VEHICLES REGISTERED IN STATES WHERE CONCENTRATION OF ROAD IS USED, AN INSPECTION FOR CORROSION AND REPAIR, IF NECESSARY, ON FRONT HOUSING PANELS. SAFETY RECALL CAMPAIGN. MO
ITB-09-050
Sep 30, 2010
199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
INFINITI: TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON/BLINKING. NO MODELS OR MODEL YEARS LISTED. *PE UPDATED ON 08-11-2011. *KB
ITB-10-006A
Feb 11, 2010
102000 POWER TRAIN:MANUAL TRANSMISSION
INFINITI: 5 SPEED A/T DTC DIAGNOSES FOR P1701, P1702, P1703, P1704, P1705, P1754, P1759, P1764, P1769, P1774. APPLIES TO RE 5R05A ONLY TRANSMISSIONS (5 SPEED A/T). IF ONE OR MORE DTCS LISTED ARE FOUND STORED IN SELF DIAGNOSIS, USE THE
ITB-09-062
Nov 17, 2009
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
INFINITI: VENT CONTROL VALVE REPLACEMENT. NO APPLIED VEHICLES AFFECTED: ALL MODELS; NO MODEL YEARS LISTED. *PE
ITB-01-003B
Nov 12, 2009
151000 SEAT BELTS:FRONT
INFINITI: D RING RESIDUE CAN CAUSE SLOW SEAT BELT RETRACTION. SEAT BELT RETRACTION OF THE FRONT SEAT BELT(S) IS SLOW, CAUSED BY RESIDUE BUILD UP ON THE D RINGS. MODELS FX35/FX45(03-08); G35 COUPE(03-07); G35(03-06); I30/I35 (00-04); Q45(
ITB-09-020
Apr 6, 2009
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
INFINITI: ELECTRONIC CONTROL UNIT DAMAGE CAN RESULT FROM IMPROPER BATTERY CONNECTION. THE BATTERY IS REQUIRED TO STAY CONNECTED WHEN THE ENGINE IS RUNNING. NO MODEL YEARS LISTED. *PE
ITB-09-020
Apr 6, 2009
111100 ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
INFINITI: ELECTRONIC CONTROL UNIT DAMAGE CAN RESULT FROM IMPROPER BATTERY CONNECTION. THE BATTERY IS REQUIRED TO STAY CONNECTED WHEN THE ENGINE IS RUNNING. NO MODEL YEARS LISTED. *PE
03031
Apr 18, 2007
120000 EXTERIOR LIGHTING
EXTERIOR LAMP FOGGING. *KB
04001
Jan 1, 2004
350000 EQUIPMENT
REMOTE KEYLESS ENTRY REPLACEMENT PARTS. *TT
ITB99048A
Nov 7, 2003
350000 EQUIPMENT
THE INFINITI INTEGRATED HOMELINK TRANSMITTER SYSTEM. VARIOUS MODELS INCLUDING 1996-2004 I30/I35; 2004 Q45; 2004 M45. *TT
03061A
Oct 21, 2003
030000 SERVICE BRAKES, HYDRAULIC
BRAKE JUDDER FROM FRONT BRAKES. *TT
03061
Oct 8, 2003
030000 SERVICE BRAKES, HYDRAULIC
BRAKE JUDDER FROM FRONT BRAKES. *TT
ITB99016B
Aug 5, 2003
151000 SEAT BELTS:FRONT
FRONT SEAT BELT LATCH PLATE RETAINING BUTTON MISSING. VARIOUS MODELS INCLUDING THE 2004 G35. *TT
03038B
Jul 25, 2003
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
HVAC (BLOWER) FAN ONLY WORKS ON SPEED 4. *TT
03038A
Jun 23, 2003
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE HVAC (BLOWER) FAN ONLY WORKS ON SPEED 4 (HIGH). *TT
03038
May 28, 2003
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
HVAC (BLOWER) FAN ONLY WORKS ON SPEED 4. *TT
03035
May 28, 2003
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
REPLACEMENT AUTOMATIC TRANSMISSION. *TT
03036
May 27, 2003
185000 VEHICLE SPEED CONTROL:CRUISE CONTROL
INTELLIGENT CRUISE CONTROL SYSTEM MAINTENANCE. *TT
03029
May 15, 2003
104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TRANSFER CASE OIL LEAK CONDITION. *TT
01033A
Apr 4, 2003
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
DVD MOBILE ENTERTAINMENT SYSTEM INTRODUCTION AND DIAGNOSIS. *TT
03019
Mar 24, 2003
350000 EQUIPMENT
AVAILABLE TOOL; J-45738 TRANSMISSION JACK ADAPTER. *TT
03008
Feb 5, 2003
162900 STRUCTURE:BODY:ROOF AND PILLARS
ROOF RACK WHISTLE NOISE. *SCC
ITB03008
Feb 5, 2003
354300 EQUIPMENT:MECHANICAL:CARRIER/RACK
ROOF RACK WHISTLE NOISE. *JB
99046C
Nov 20, 2002
061000 ENGINE AND ENGINE COOLING:ENGINE
ENGINE WILL NOT START. VEHICLE IMMOBIILIZER SYSTEM/NISSAN ANTI-THEFT SYSTM (IVIS/NATS). *TT
ITB02061
Sep 30, 2002
136000 VISIBILITY:WINDSHIELD WIPER/WASHER
SUBJECT REGARDING WINDSHIELD WIPER PROTECTIVE SHIPPING COVERS TO IMPROVE WINDSHIELD WIPER DURABILITY FOR CERTAIN 2003 MODELS INCLUDING THE M45. *TT
NHTSA Safety Investigations, INFINITI QX4
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE11004
Opened: Jan 28, 2011 , Closed: Jun 30, 2011
Frame/Body Structure Corrosion
In their Defect Information Report (DIR) of April 20, 2011, Nissan North America, Inc. (Nissan) notified NHTSA that it would conduct a safety recall of certain 1996-2004 Nissan Pathfinder and 1997-2003 Infinity QX4 vehicles to repair corrosion damage to the driver's side front strut tower.The vehicl... Read more
INFINITI QX4 - All Years Overview
Complete safety history for the INFINITI QX4 across all model years (1997, 2003).
23
Total Recalls
389
Total Complaints
1
Investigations
52
Reported Crashes
3
Reported Fires
2
Reported Deaths