SUSPENSION:FRONT
NISSAN IS RECALLING CERTAIN MODEL YEAR 1996-2004 PATHFINDER AND MODEL YEAR 1997-2003 INFINITI QX4 VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. IN AREAS OF THE COUNTRY IN WHICH HEAVY CONCENTRATIONS OF ROAD SALT ARE USED, A MIXTURE OF SNOW/WATER AND SALT MAY ENTER AN ASSEMBLY LOCATION HOLE IN THE UPPER STRUT HOUSING, CAUSING WATER TO COLLECT AT THE MATING SURFACE OF THE STRUT HOUSING PANEL AND THE INNER HOOD LEDGE ASSEMBLY. OVER TIME, THIS SNOW/WATER AND SALT INTRUSION MAY RESULT IN CORROSION OF THE STRUT TOWER HOUSING IN SOME SUBJECT VEHICLES.
Remedy: NISSAN WILL INSPECT THE STRUT HOUSING AND REPAIR THE VEHICLES AS NECESSARY, FREE OF CHARGE. AN INTERIM NOTIFICATION LETTER WAS SENT OUT IN MAY 2011. THE SECOND NOTICE WAS MAILED ON JULY 25, 2011. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
195,991 vehicles affected
STEERING:COLUMN
NISSAN IS RECALLING CERTAIN MODEL YEAR 1996-2004 PATHFINDER AND MODEL YEAR 1997-2003 INFINITI QX4 VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. IN AREAS OF THE COUNTRY IN WHICH HEAVY CONCENTRATIONS OF ROAD SALT ARE USED, A MIXTURE OF SNOW/WATER AND SALT MAY ENTER AN ASSEMBLY LOCATION HOLE IN THE UPPER STRUT HOUSING, CAUSING WATER TO COLLECT AT THE MATING SURFACE OF THE STRUT HOUSING PANEL AND THE INNER HOOD LEDGE ASSEMBLY. OVER TIME, THIS SNOW/WATER AND SALT INTRUSION MAY RESULT IN CORROSION OF THE STRUT TOWER HOUSING IN SOME SUBJECT VEHICLES.
Remedy: NISSAN WILL INSPECT THE STRUT HOUSING AND REPAIR THE VEHICLES AS NECESSARY, FREE OF CHARGE. AN INTERIM NOTIFICATION LETTER WAS SENT OUT IN MAY 2011. THE SECOND NOTICE WAS MAILED ON JULY 25, 2011. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
195,991 vehicles affected
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
ON CERTAIN VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, KENTUCKY, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, TENNESSEE, VERMONT, VIRGINIA, WEST VIRGINIA , WISCONSIN AND THE DISTRICT OF COLUMBIA, DURING THE COATING PROCESS OF THE FUEL FILLER TUBE ASSEMBLY, AN INSUFFICIENT AMOUNT OF COATING MAY HAVE BEEN APPLIED AT THE LOWER MOUNTING BRACKET. THIS COULD RESULT IN AN OPENING IN THE COATING WHICH CAN ALLOW WATER TO ENTER AND MAKE CONTACT WITH THE BARE METAL OF THE TUBE.
Remedy: DEALERS WILL REPLACE THE FUEL FILLER TUBE ASSEMBLY WITH A NEW ONE WITH AN IMPROVED COATING PROCESS. THE RECALL BEGAN ON NOVEMBER 26, 2007. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
372,250 vehicles affected
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. SOME OF THE BRACKETS USED TO ATTACH THE TWO GAS STRUTS TO THE REAR DOOR (HATCH) MAY HAVE BEEN IMPROPERLY MADE. AT HIGH AMBIENT TEMPERATURES, THE INCREASE IN GAS PRESSURE IN THE STRUT(S) COULD CAUSE ONE OR BOTH BRACKETS TO BEND, RESULTING IN THE STRUTS DETACHING FROM THE BRACKET(S) WHEN OPENING OR CLOSING THE REAR DOOR.
Remedy: DEALERS WILL REPLACE THE STRUT BRACKETS. OWNER NOTIFICATION BEGAN SEPTEMBER 24, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NISSAN AT 1-800-647-7261.
31,000 vehicles affected
ELECTRICAL SYSTEM:IGNITION
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE AN IGNITION LOCK ASSEMBLY WITH IMPROPERLY SEATED KEY CYLINDER CAP CONNECTOR PINS. VIBRATION CAN CAUSE THE CONNECTING PINS TO LOOSEN AND/OR FALL OUT ALLOWING THE KEY CYLINDER CAP TO DISENGAGE FROM THE KEY CYLINDER.
Remedy: DEALERS WILL INSPECT THE IGNITION LOCK ASSEMBLY AND ASSEMBLIES WITH LOOSE OR MISSING END CAP CONNECTOR PINS WILL BE REPLACED. A RING CLIP WILL BE INSTALLED ON ALL OTHERS TO PREVENT LOOSENING OF THE PINS.
9,200 vehicles affected
Its the wheel stud on the driver side left rear....it departed from the vehicke at 55 mph.
The contact owns a 2001 Infiniti QX4. The contact stated that while driving at unknown speed, there was an abnormal noise coming from the rear of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the rear struts and rear brackets needed to be replaced due to corrosion. The vehicle was taken to the dealer where they declined to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 270,000.
passenger side bottom carriage is completely rusted. steering wheel shakes car makes knocking noise. just noticed there was a recall on it. i’ve only had this vehicle 7 months with 90,000 miles on it.
passenger side bottom carriage is completely rusted. steering wheel shakes car makes knocking noise. just noticed there was a recall on it. i’ve only had this vehicle 7 months with 90,000 miles on it.
Lower control arm broke due to excessive rust/ corrosion on ENTIRE underside of vehicle. Nearly caused accident . Scared the bejesus out of us . Now afraid to drive.
Lower control arm broke due to excessive rust/ corrosion on ENTIRE underside of vehicle. Nearly caused accident . Scared the bejesus out of us . Now afraid to drive.
THE WHOLE FRAME IS RUSTED MAKE A LOUD CRACKING AND OTHER NOISES. AFRAID TO DRIVE WAS INSPECTED BY TIRE SHOP THEY WOULD NOT WORK ON IT. CAR HAS BEEN PARKED IN FRONT OF MY DAUGHTER HOME.
THE WHOLE FRAME IS RUSTED MAKE A LOUD CRACKING AND OTHER NOISES. AFRAID TO DRIVE WAS INSPECTED BY TIRE SHOP THEY WOULD NOT WORK ON IT. CAR HAS BEEN PARKED IN FRONT OF MY DAUGHTER HOME.
THE WHOLE FRAME IS RUSTED MAKE A LOUD CRACKING AND OTHER NOISES. AFRAID TO DRIVE WAS INSPECTED BY TIRE SHOP THEY WOULD NOT WORK ON IT. CAR HAS BEEN PARKED IN FRONT OF MY DAUGHTER HOME.
THE SUV HAS BEEN RECALLED FOR UNUSUAL RUSTING OF THE ENTIRE UNDERSIDE, THE NHTSA SAID THE STRUTS MAY RUST AND BREAK AWAY FROM THE BODY, THAT IS HAPPENING. WE CALLED THE NISSAN DEALER IN WINCHESTER VIRGINIA, THEY LIED AND SAID THERE IS NO SUCH RECALL.
THE SUV HAS BEEN RECALLED FOR UNUSUAL RUSTING OF THE ENTIRE UNDERSIDE, THE NHTSA SAID THE STRUTS MAY RUST AND BREAK AWAY FROM THE BODY, THAT IS HAPPENING. WE CALLED THE NISSAN DEALER IN WINCHESTER VIRGINIA, THEY LIED AND SAID THERE IS NO SUCH RECALL.
THE SUV HAS BEEN RECALLED FOR UNUSUAL RUSTING OF THE ENTIRE UNDERSIDE, THE NHTSA SAID THE STRUTS MAY RUST AND BREAK AWAY FROM THE BODY, THAT IS HAPPENING. WE CALLED THE NISSAN DEALER IN WINCHESTER VIRGINIA, THEY LIED AND SAID THERE IS NO SUCH RECALL.
TL* THE CONTACT OWNS A 2001 INFINTI QX4. THE CONTACT STATED THAT THE FRAME WAS RUSTED ON THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (INFINITI OF AKRON LOCATED AT 3332 S ARLINGTON RD AKRON, OH 44312), BUT WAS NOT REPAIRED BECAUSE THE FRAME NEEDED TO BE REPLACED AND WAS NOT COVERED UNDER THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT WAS UNABLE TO OFFER ASSISTANCE. THE RECALL DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS 154,000.
TL* THE CONTACT OWNS A 2001 INFINITI QX4. UPON INSPECTING THE VEHICLE, IT WAS NOTICED THAT THERE WAS SEVERE CORROSION OF THE FRAME NEAR THE STRUT ON THE DRIVER'S SIDE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS REPAIRED. THE CONTACT WAS REIMBURSED. SHORTLY AFTER THE REPAIR, THE SAME FAILURE OCCURRED ON THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS CORROSION ON THE PASSENGER SIDE. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 11V244000 (STEERING, SUSPENSION) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE FRAME CONTINUED TO CORRODE AFTER THE RECALL REPAIR. THE CONTACT STATED THAT THE RECALL REPAIR DID NOT ADEQUATELY REPAIR THE FAILURE WITH THE EXCESSIVE CORROSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
TL* THE CONTACT OWNS A 2001 INFINITI QX4. UPON INSPECTING THE VEHICLE, IT WAS NOTICED THAT THERE WAS SEVERE CORROSION OF THE FRAME NEAR THE STRUT ON THE DRIVER'S SIDE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS REPAIRED. THE CONTACT WAS REIMBURSED. SHORTLY AFTER THE REPAIR, THE SAME FAILURE OCCURRED ON THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS CORROSION ON THE PASSENGER SIDE. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 11V244000 (STEERING, SUSPENSION) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE FRAME CONTINUED TO CORRODE AFTER THE RECALL REPAIR. THE CONTACT STATED THAT THE RECALL REPAIR DID NOT ADEQUATELY REPAIR THE FAILURE WITH THE EXCESSIVE CORROSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
REAR SUSPENSION BOTTOMS OUT WITH 4 ADULTS IN VEHICLE.
NOTHING HAVE NOT HAPPEN BUT IM NOTICED THOSE THINGS AND LOOKED UP RECALLS AND WOULD LIKE IT FIXED
NOTHING HAVE NOT HAPPEN BUT IM NOTICED THOSE THINGS AND LOOKED UP RECALLS AND WOULD LIKE IT FIXED
I WAS SMELLING GAS FUMES WHILE MY CAR WAS PARKED IN THE GARAGE. I COULD SEE SOMETHING WET IN THE WHEEL WELL NEAR WHERE THE GAS TANK IS FILLED. HAD IT REPAIRED AT MY INFINITI DEALER, AND THEY REPLACED THE FUEL FILLER TUBE AND HOSES. IT REMINDED ME OF A RECALL NOTICE I RECEIVED IN 2008. IT WAS FOR THE FUEL FILLER TUBE AND HOSES. THEY WERE KNOW TO HAVE CORRODED DUE TO EXPOSURE TO ROAD SALTS. I HAD MY CAR INSPECTED IN 2008 AND THEY SAID EVERYTHING WAS OK AT THE TIME. HOWEVER, BEING ABLE TO SMELL FUMES IN MY GARAGE, I KNOW THAT IT CORRODED THROUGH. THE DEALER AND INFINITI CONSUMER AFFAIRS STATE THAT BECAUSE I DON'T LIVE IN THEIR DERIVED LIST OF STATES THAT "REGULARLY USE SALT IN THE WINTER", THAT I AM NOT ELIGIBLE FOR FREE REPLACEMENT OF THE DEFECTIVE PART. I DO TRAVEL THROUGH A COUPLE OF THE AFFECTED STATES, BUT THE CAR IS NOT REGISTERED IN ONE. THE RECALL NOTICE STATES: "BECAUSE YOUR QX4 IS NOT REGISTERED IN ONE OF THE ABOVE STATES, IT DOES NOT HAVE TO BE REPAIRED. HOWEVER, AT YOUR REQUEST, YOUR INFINITI DEALER WILL INSPECT, AND IF NECESSARY, REPLACE THE FUEL FILLER TUBE ASSEMBLY WITH A NEW ONE WITH AN IMPROVED COATING PROCESS. THIS FREE SERVICE SHOULD TAKE ABOUT ONE AND A HALF HOURS..." THE NOTICE ALSO STATES TO "LEAVE THIS NOTICE IN YOUR QX4 FOR ANY FUTURE OWNERS." THIS TELLS ME THERE IS NO LENGTH OF TIME WHERE THE RECALL NOTICE BECOMES INACTIVE. IT WAS INSPECTED AT THE TIME AND NO REPAIRS WERE NECESSARY THEN. HOWEVER, THE PROBLEM DID DEVELOP, AND NOW THEY DO NOT CONSIDER IT MEETING THE CRITERIA OF THE RECALL. I THINK IT MATCHES EXACTLY. ....UPDATED 10-27-15 *BF *CN
TL* THE CONTACT OWNS A 2001 INFINITI QX4. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE. WHILE BEING INSPECTED, THE TECHNICIAN FOUND THAT THE FRAME AND UNDERBODY WERE CORRODED ON THE FRONT PASSENGER SIDE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNABLE TO BE REPAIRED SINCE IT WAS STRUCTURALLY UNSAFE. THERE WAS CONSIDERABLE CORROSION TO THE FRAME OF THE VEHICLE AND COULD COLLAPSE WHILE BEING LIFTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 201,000.
NO ACCIDENT. DISCOVERED SEVERE CORROSION LOCALIZED ON PASSENGER SIDE FRAME/AXEL/FRONT WHEEL DRIVE BRACKET PART OF FRAME. CAR HAS ONLY 65,00 MILE. BODY, EXHAUST ETC. SHOW NO CORROSION. OTHER PARTS OF FRAME LOOK MILD. CAR UNSAFE TO DRIVE. NISSAN NON RESPONSIVE. I AM ORIGINAL OWNER. CAR WAS 7 YEARS IN OHIO AND 8 YEARS IN SOUTH CAROLINA. WE WERE LUCKY TO FIND THIS BEFORE A SIGNIFICANT INCIDENT! *TR
MY 13-YEAR-OLD AND SEVERELY RUSTED INFINITI 4WD SUV HAS BEEN RECALLED FOR CORROSION PROBLEMS AT THE DRIVER-SIDE STRUT TOWER. I WILL BE TOWING IT TO THE DEALERSHIP FOR AN INSPECTION BECAUSE I'M AFRAID TO DRIVE IT. MY CAR HAS A FIST-SIZED HOLE THROUGH THE FENDER WELL IN THE AREA DESCRIBED IN THE RECALL NOTICE, SO IT IS PROBABLY NOT REPAIRABLE. BUT MY CAR ALSO HAS A RUSTED OUT AND SEVERELY WEAKENED UNIBODY FRAME AT ANOTHER CRITICAL AREA THAT WOULD CERTAINLY CAUSE A LOSS OF CONTROL AND PROBABLY A CRASH WHEN IT IS FINALLY STRESSED TO THE BREAKING POINT. THIS AREA IS ON THE FRONT PASSENGER-SIDE WHERE THE MOUNTING PAD FOR THE A-FRAME REAR PIVOT POINT ATTACHES TO THE FRAME. I HAVE MADE THE DEALERSHIP AWARE OF THIS AND SENT THEM SOME PICTURES, AND THEY REFERRED ME TO THE MANUFACTURER'S CUSTOMER SERVICE REPRESENTATIVE. HE TOLD ME THAT THE DEALERSHIP MAY REFUSE TO DO THE RECALL REPAIR, AFTER EVALUATING MY CAR, UNLESS I HAVE THE "OTHER DAMAGE" (WHICH WOULD RENDER THE CAR UNSAFE) REPAIRED PRIOR TO THEIR INSPECTION. IF THEY DON'T DO THE RECALL REPAIR, OR DETERMINE THAT IT IS BEYOND REPAIR (BASED ENTIRELY ON THE AREA AFFECTED BY THE RECALL), MY CAR MAY BE DISQUALIFIED FROM THE REPURCHASE PROGRAM REMEDY. I MAY BE REQUIRED TO TOW MY CAR OFF OF THEIR LOT TO AVOID STORAGE FEES. THIS SEEMS LIKE A MANUFACTURER LOOPHOLE, THEY HAVE THE RIGHT TO REFUSE TO DO THE RECALL BECAUSE OF OTHER PROBLEMS, AND DISQUALIFY MY CAR FOR A REMEDY? THEY HAVE ACCEPTED RESPONSIBILITY FOR THE LACK OF CORROSION PROTECTION IN ONE CRITICAL AREA, BUT NOT FOR OTHERS? WHAT COULD I, AS A CAR OWNER, HAVE DONE TO PREVENT THIS DAMAGE? I FEEL IT'S THE MANUFACTURER THAT IS AT FAULT. A $35,000 CAR SHOULD LAST LONGER THAN 13 YEARS! SO I AM SUBMITTING THIS COMPLAINT IN CASE OTHERS HAVE HAD THE SAME PROBLEM AS I AND TO HELP FORCE THE MANUFACTURER TO TAKE OWNERSHIP OF THIS SERIOUS MANUFACTURING FLAW AND ISSUE A RECALL. *TR
MY 13-YEAR-OLD AND SEVERELY RUSTED INFINITI 4WD SUV HAS BEEN RECALLED FOR CORROSION PROBLEMS AT THE DRIVER-SIDE STRUT TOWER. I WILL BE TOWING IT TO THE DEALERSHIP FOR AN INSPECTION BECAUSE I'M AFRAID TO DRIVE IT. MY CAR HAS A FIST-SIZED HOLE THROUGH THE FENDER WELL IN THE AREA DESCRIBED IN THE RECALL NOTICE, SO IT IS PROBABLY NOT REPAIRABLE. BUT MY CAR ALSO HAS A RUSTED OUT AND SEVERELY WEAKENED UNIBODY FRAME AT ANOTHER CRITICAL AREA THAT WOULD CERTAINLY CAUSE A LOSS OF CONTROL AND PROBABLY A CRASH WHEN IT IS FINALLY STRESSED TO THE BREAKING POINT. THIS AREA IS ON THE FRONT PASSENGER-SIDE WHERE THE MOUNTING PAD FOR THE A-FRAME REAR PIVOT POINT ATTACHES TO THE FRAME. I HAVE MADE THE DEALERSHIP AWARE OF THIS AND SENT THEM SOME PICTURES, AND THEY REFERRED ME TO THE MANUFACTURER'S CUSTOMER SERVICE REPRESENTATIVE. HE TOLD ME THAT THE DEALERSHIP MAY REFUSE TO DO THE RECALL REPAIR, AFTER EVALUATING MY CAR, UNLESS I HAVE THE "OTHER DAMAGE" (WHICH WOULD RENDER THE CAR UNSAFE) REPAIRED PRIOR TO THEIR INSPECTION. IF THEY DON'T DO THE RECALL REPAIR, OR DETERMINE THAT IT IS BEYOND REPAIR (BASED ENTIRELY ON THE AREA AFFECTED BY THE RECALL), MY CAR MAY BE DISQUALIFIED FROM THE REPURCHASE PROGRAM REMEDY. I MAY BE REQUIRED TO TOW MY CAR OFF OF THEIR LOT TO AVOID STORAGE FEES. THIS SEEMS LIKE A MANUFACTURER LOOPHOLE, THEY HAVE THE RIGHT TO REFUSE TO DO THE RECALL BECAUSE OF OTHER PROBLEMS, AND DISQUALIFY MY CAR FOR A REMEDY? THEY HAVE ACCEPTED RESPONSIBILITY FOR THE LACK OF CORROSION PROTECTION IN ONE CRITICAL AREA, BUT NOT FOR OTHERS? WHAT COULD I, AS A CAR OWNER, HAVE DONE TO PREVENT THIS DAMAGE? I FEEL IT'S THE MANUFACTURER THAT IS AT FAULT. A $35,000 CAR SHOULD LAST LONGER THAN 13 YEARS! SO I AM SUBMITTING THIS COMPLAINT IN CASE OTHERS HAVE HAD THE SAME PROBLEM AS I AND TO HELP FORCE THE MANUFACTURER TO TAKE OWNERSHIP OF THIS SERIOUS MANUFACTURING FLAW AND ISSUE A RECALL. *TR
MY 13-YEAR-OLD AND SEVERELY RUSTED INFINITI 4WD SUV HAS BEEN RECALLED FOR CORROSION PROBLEMS AT THE DRIVER-SIDE STRUT TOWER. I WILL BE TOWING IT TO THE DEALERSHIP FOR AN INSPECTION BECAUSE I'M AFRAID TO DRIVE IT. MY CAR HAS A FIST-SIZED HOLE THROUGH THE FENDER WELL IN THE AREA DESCRIBED IN THE RECALL NOTICE, SO IT IS PROBABLY NOT REPAIRABLE. BUT MY CAR ALSO HAS A RUSTED OUT AND SEVERELY WEAKENED UNIBODY FRAME AT ANOTHER CRITICAL AREA THAT WOULD CERTAINLY CAUSE A LOSS OF CONTROL AND PROBABLY A CRASH WHEN IT IS FINALLY STRESSED TO THE BREAKING POINT. THIS AREA IS ON THE FRONT PASSENGER-SIDE WHERE THE MOUNTING PAD FOR THE A-FRAME REAR PIVOT POINT ATTACHES TO THE FRAME. I HAVE MADE THE DEALERSHIP AWARE OF THIS AND SENT THEM SOME PICTURES, AND THEY REFERRED ME TO THE MANUFACTURER'S CUSTOMER SERVICE REPRESENTATIVE. HE TOLD ME THAT THE DEALERSHIP MAY REFUSE TO DO THE RECALL REPAIR, AFTER EVALUATING MY CAR, UNLESS I HAVE THE "OTHER DAMAGE" (WHICH WOULD RENDER THE CAR UNSAFE) REPAIRED PRIOR TO THEIR INSPECTION. IF THEY DON'T DO THE RECALL REPAIR, OR DETERMINE THAT IT IS BEYOND REPAIR (BASED ENTIRELY ON THE AREA AFFECTED BY THE RECALL), MY CAR MAY BE DISQUALIFIED FROM THE REPURCHASE PROGRAM REMEDY. I MAY BE REQUIRED TO TOW MY CAR OFF OF THEIR LOT TO AVOID STORAGE FEES. THIS SEEMS LIKE A MANUFACTURER LOOPHOLE, THEY HAVE THE RIGHT TO REFUSE TO DO THE RECALL BECAUSE OF OTHER PROBLEMS, AND DISQUALIFY MY CAR FOR A REMEDY? THEY HAVE ACCEPTED RESPONSIBILITY FOR THE LACK OF CORROSION PROTECTION IN ONE CRITICAL AREA, BUT NOT FOR OTHERS? WHAT COULD I, AS A CAR OWNER, HAVE DONE TO PREVENT THIS DAMAGE? I FEEL IT'S THE MANUFACTURER THAT IS AT FAULT. A $35,000 CAR SHOULD LAST LONGER THAN 13 YEARS! SO I AM SUBMITTING THIS COMPLAINT IN CASE OTHERS HAVE HAD THE SAME PROBLEM AS I AND TO HELP FORCE THE MANUFACTURER TO TAKE OWNERSHIP OF THIS SERIOUS MANUFACTURING FLAW AND ISSUE A RECALL. *TR
BODY FRAME RUSTED BEHIND THE FRONT WHEEL ON PASSENGER SIDE. WHEN I TRY TO REPLACE THE FLAT TIRE , THE CAR COLLAPSE OVER THE JACK. THE CAR FRAME BROKE. *TR
TL* THE CONTACT OWNS A 2001 INFINITI QX4. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN A GRINDING NOISE FROM THE FRONT DRIVER'S SIDE WHEEL WAS HEARD AS THE CONTACT ATTEMPTED A TURN. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE STRUT WAS RUSTED AND DAMAGED. THE CONTACT INFORMED THE MANUFACTURER OF THE DEFECT BUT NO REMEDY WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 84,000.
THE BUILT-ON RUNNING BOARDS (THESE ARE NOT AN ADD-ON FEATURE TO THE VEHICLE, BUT CAME STANDARD ON ALL QX-4S) HAVE BRACKETS AND A TUBULAR STEEL SUPPORT BEAMS THAT SUPPORT THE WEIGHT OF ANY PASSENGER STEPPING ON THEM TO ENTER THE VEHICLE. THE SUPPORT BEAM AND SUPPORT BRACKETS HAVE ENTIRELY RUSTED AWAY; THERE IS LITTLE TO NO OTHER RUST ON OTHER AREAS OF THE VEHICLE. A LOCAL BODY SHOP IDENTIFIED AND NOTIFIED THE OWNER OF THE DANGER ASSOCIATED WITH NON-SUPPORTED RUNNING BOARDS. A CONSUMER COULD EASILY BE INJURED IF STEPPING ON THE RUNNING BOARDS TO ENTER THE VEHICLE AND HAVING THEM COLLAPSE. THE INJURY CERTAINLY COULD BE MORE ACUTE FOR ELDERLY, DISABLED, OR CHILDREN IN THE EVENT OF A COLLAPSE. THE TUBULAR STEEL SUPPORT BEAMS AND BRACKETS HAVE NO RUST INHIBITOR ON THEM WHILE THE OTHER METAL SECTIONS OF THE RUNNING BOARDS WERE COATED WITH RUST INHIBITOR AND SHOW NO RUST. THERE WAS A DESIGN FLAW EITHER ASSOCIATED WITH THE TYPE OF METAL USED OR A LACK OF RUST INHIBITOR ON THE PARTS THAT HAVE DISINTEGRATED. THE COST TO REPLACE IS QUITE EXORBITANT AND THE REPLACEMENTS MAY HAVE THE SAME DESIGN FLAW. THE SHORT TERM SOLUTION HAS BEEN TO ENTIRELY REMOVE THE RUNNING BOARDS OFF OF THE VEHICLE TO ELIMINATE THE DANGER. THIS MAKES FOR A TALL VERTICAL STEP-IN, BUT IS LESS RISKY THEN THE FAULTY RUNNING BOARDS. *TR
THE BUILT-ON RUNNING BOARDS (THESE ARE NOT AN ADD-ON FEATURE TO THE VEHICLE, BUT CAME STANDARD ON ALL QX-4S) HAVE BRACKETS AND A TUBULAR STEEL SUPPORT BEAMS THAT SUPPORT THE WEIGHT OF ANY PASSENGER STEPPING ON THEM TO ENTER THE VEHICLE. THE SUPPORT BEAM AND SUPPORT BRACKETS HAVE ENTIRELY RUSTED AWAY; THERE IS LITTLE TO NO OTHER RUST ON OTHER AREAS OF THE VEHICLE. A LOCAL BODY SHOP IDENTIFIED AND NOTIFIED THE OWNER OF THE DANGER ASSOCIATED WITH NON-SUPPORTED RUNNING BOARDS. A CONSUMER COULD EASILY BE INJURED IF STEPPING ON THE RUNNING BOARDS TO ENTER THE VEHICLE AND HAVING THEM COLLAPSE. THE INJURY CERTAINLY COULD BE MORE ACUTE FOR ELDERLY, DISABLED, OR CHILDREN IN THE EVENT OF A COLLAPSE. THE TUBULAR STEEL SUPPORT BEAMS AND BRACKETS HAVE NO RUST INHIBITOR ON THEM WHILE THE OTHER METAL SECTIONS OF THE RUNNING BOARDS WERE COATED WITH RUST INHIBITOR AND SHOW NO RUST. THERE WAS A DESIGN FLAW EITHER ASSOCIATED WITH THE TYPE OF METAL USED OR A LACK OF RUST INHIBITOR ON THE PARTS THAT HAVE DISINTEGRATED. THE COST TO REPLACE IS QUITE EXORBITANT AND THE REPLACEMENTS MAY HAVE THE SAME DESIGN FLAW. THE SHORT TERM SOLUTION HAS BEEN TO ENTIRELY REMOVE THE RUNNING BOARDS OFF OF THE VEHICLE TO ELIMINATE THE DANGER. THIS MAKES FOR A TALL VERTICAL STEP-IN, BUT IS LESS RISKY THEN THE FAULTY RUNNING BOARDS. *TR
I BELIEVE THE CAR'S RUNNING BOARDS ARE A SAFETY HAZARD DUE TO SERIOUS RUST DAMAGE CAUSING WEAKNESS OF THE UNDERLYING STRUCTURE. THE HAZARD CAN MANIFEST ITSELF AS THE RUNNING BOARDS CAN EASY FAIL AND THE DRIVER OR ANY PASSENGER CAN FALL AS A RESULT. THIS IS A COMMON PROBLEM FOR QX4S FROM MODEL YEARS 1997 TO 2002 OR LATER. OBVIOUSLY, IT IS WORSE FOR OLDER CARS IN AREA'S WHERE SALT IS USED ON THE ROADS IN WINTER. I PETITIONED INIFINITI TO INVESTIGATE THE HAZARD AND CONSIDER RECTIFYING IT. THEY CLAIMED RUST DAMAGE WAS NOT COVERED AND WOULD DO NOTHING. HOWEVER, I NOTE THEY IN FACT HAD A STRUT HOUSING RECALL FOR OUR QX4 TO FIX RUST DAMAGE. *TR
2001 INFINITI QX4. CONSUMER STATES VEHICLE PULLS HARD TO THE LEFT *TGW THE DEALER INFORMED THE CONSUMER THE LEFT FRONT STRUT TOWER HAD RUSTED OUT, AND SEPARATING THE STRUT FROM THE FRAME. THE CONSUMER WAS INFORMED THE REPAIR WOULD COST SEVERAL THOUSAND DOLLARS. THE CONSUMER JUNKED THE VEHICLE. THE CONSUMER IS SEEKING REIMBURSEMENT DUE TO A MANUFACTURER'S DEFECT, WHICH RESULTED IN A RECALL. *JB UPDATED 06/19/12. *JB
TL* THE CONTACT OWNS A 2001 INFINITY QX4. THE CONTACT WAS DRIVING 45 MPH WHEN THE BRAKES WERE DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT WAS FORCED TO CRASH INTO A TREE IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS DESTROYED AND THE CONTACT WAS REPORTED INJURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER, AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 96,000.
Crash
1 injured
TL* THE CONTACT OWNS A 2001 INFINITI QX4. THE CONTACT STATED THAT THE BRACKETS SUPPORTING THE RUNNING BOARDS WERE COMPLETELY RUSTED. THE CONTACT STATED THAT WHEN A PASSENGER ENTERED THE VEHICLE, THEY WERE UNABLE TO STEP ON THE RUNNING BOARDS TO ASSIST ENTERING THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THERE WAS NOTHING THAT COULD BE DONE TO REPAIR THE RUNNING BOARDS. THE FAILURE MILEAGE WAS 70,000. FAILED APROX 3.5 YEARS AGO. UNSUPPORTED RUNNING BOARDS ARE A SAFETY HAZARD. UPDATED 10/19/2011 *LN *TR
DRIVERS SIDE SHOCK TOWER BROKE (I BELIEVE DUE TO OHIO SALT AND WEATHER CORROSION) BROKE STEERING INTERMEDIATE SHAFT AND CAUSED COMPLETE LOSS OF STEERING. AT THAT TIME I INFORMED THE LOCAL INFINITI DEALER, AND INFINITI CUSTOMER SERVICE,SUPPLIED THEM WITH NUMEROUS PHOTOS, BECAUSE OF THE POTENTIAL SAFETY ISSUE AND BASICALLY WAS TOLD BY BOTH TO BAD, AND THAT IT WAS MY PROBLEM THEY WHERE NOT INTERESTED IN THE SAFETY ISSUE. *TT
TL* THE CONTACT OWNS A 2001 INFINITI QX4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V244000 (SUSPENSION:FRONT). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS ADVISED TO WAIT UNTIL NOVEMBER FOR REPAIRS BECAUSE THE NECESSARY PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 175,000.
QX4 2001 SEVERE RUST ON FRAME. CAR UNDRIVEABLE FOR SAFETY REASONS. FRONT SUSPENSION FIXED UNDER RECALL, BUT INFINITI REFUSES TO FIX EXTENSIVE FRAME RUST. THEY ACKNOWLEDGE THAT OTHER CONSUMERS HAVE THE SAME PROBLEM. IF YOU HAVE FRAME RUST ON QX4 PLEASE CONTACT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
CORROSION IN THE FRONT DRIVERS SIDE STRUT TOWER HOUSING IN FRONT WHEEL AREA -BODY SHOP INFORMED ME IT WAS A MANUFACTURERES DEFECT. COST ME ABOUT $5,000 TO REPAIR. I STILL OWN THE CAR. *TT
"ERR2" CODE ON BOSE/CLARION IN DASH 6 DISK CD PLAYER. CD PLAYER NOW INOPERABLE. NUMEROUS INCIDENTS OF SIMILAR ISSUES FOUND DURING ONLINE RESEARCH. *TT
FRONT DRIVER SIDE STRUT TOWER HOUSING CORROSION CAUSING HOUSING TO BREAK(DAMAGE). I WAS DRIVING AND WHILE EXITING THE HIGHWAY I HEARD A BIG NOISE AND THE STEERING WHEEL WAS HARD TO TURN. I DROVE MY 2001 INFINITY QX4 TO A AUTO SHOP AND THEY SAID THE TOWER HOUSING WAS DAMAGE IT WILL CAUSE ME $1800 TO FIX BECAUSE THEY HAVE TO INSTALL NEW TOWER SO I FIX IT. *TR
TL*THE CONTACT OWNS A 2001 INFINITI QX4. THE CONTACT STATED WHILE DRIVING BETWEEN 50 AND 70 MPH THE VEHICLE WOULD ROCK VIOLENTLY FROM THE FRONT END, WHICH COULD POTENTIALLY MAKE THE DRIVER LOOSE CONTROL OF THE VEHICLE. NEITHER THE DEALER NOR MANUFACTURER WERE CONTACTED REGARDING THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 188,000 AND THE CURRENT MILEAGE WAS 191,000.
TL*THE CONTACT OWNS A 2001 INFINITI QX4. THE CONTACT STATED WHILE HAVING THE VEHICLE INSPECTED, A MECHANIC CONFIRMED THAT RUST WAS SPREADING ALONG THE UNDERCARRIAGE. THE PARTS COVERED WITH RUST WERE REPLACED BUT THE RUST CONTINUED TO SPREAD. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO REPLACED THE WHEELS FREE OF CHARGE AS THEY WERE ALSO RUSTED BUT THEY CONTINUED TO RUST AFTER THEY WERE REPLACED. THE CURRENT MILEAGE WAS APPROXIMATELY 69,000. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. UPDATED 06/24/11 *BF UPDATED 08/18/11
MY COMPLAINT IS WITH THE 2001 INFINITI QX4 THAT I HAVE OWNED FOR SEVERAL YEARS ALTHOUGH IT HAS LOW MILEAGE 60,000 + IT HAS COST ME MORE MONEY IN REPAIRS INCLUDING THE CURRENT RECALL FOR UNDER BODY RUST. I HAVE GONE THROUGH MUFFLERS AND OTHER FRONT END PARTS AND MY NEW MECHANIC EVEN COMMENTED ABOUT THE LARGE AMOUNT OF RUST. I NOW HAVE A GRINDING NOISE AND IT IS PROBABLY WHEEL BEARING HUBS. A GARAGED CAR SHOULD NOT HAVE THESE ISSUES, THIS RECALL SHOULD EXTEND TO MY EXHAUST WHICH AGAIN NEEDS REPLACING, AND MY GRINDING NOISE WHICH I BELIEVE IS RELATED TO THE RUST ISSUE. *TR
2001 INFINITI QX4. CONSUMER STATES THE FRONT RIGHT SIDE OF THE UNIBODY FRAME HAS RUSTED OUT DANGEROUSLY AT THE AREA OF THE LOWER CONTROL ARM INTERSECTION *TGW THE CONSUMER STATED THE FRAME HAD TO BE RE-WELDED. THE CONSUMER WAS INFORMED THE AIR CONDITIONING DRAIN LINE DRIPPED DIRECTLY ON THE SPOT OF THE CORROSION. *JB
2001 INFINITI QX4. CONSUMER STATES THE FRONT RIGHT SIDE OF THE UNIBODY FRAME HAS RUSTED OUT DANGEROUSLY AT THE AREA OF THE LOWER CONTROL ARM INTERSECTION *TGW THE CONSUMER STATED THE FRAME HAD TO BE RE-WELDED. THE CONSUMER WAS INFORMED THE AIR CONDITIONING DRAIN LINE DRIPPED DIRECTLY ON THE SPOT OF THE CORROSION. *JB
TL* THE CONTACT OWNS A 2001 INFINITI QX4. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT STATED THAT THE STEERING WHEEL BECAME LOOSE AND DIFFICULT TO CONTROL. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THEY PERFORMED A DIAGNOSTIC TEST WHICH CONFIRMED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 162,000.
TL* THE CONTACT OWNS A 2001 INFINITI QX4. THE CONTACT STATED FRONT DRIVER SIDE WHEEL WELL RUSTED AND SEPARATED FROM THE FRAME OF THE VEHICLE. THE SHOCK PUSHED UP FROM THE LEFT FRONT OF THE VEHICLE AND PUSHED AGAINST THE MASTER CYLINDER WHICH BROKE THE STEERING SHAFT, CAUSING HIM TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY. THE MECHANIC ADVISED THAT THE FAILURE WAS BEYOND REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 110,000.
"ERR2" CODE ON BOSE/CLARION IN DASH 6 DISK CD PLAYER. CD PLAYER NOW INOPERABLE. NUMEROUS INCIDENTS OF SIMILAR ISSUES FOUND DURING ONLINE RESEARCH. *TR
CD PLAYER FAILURE. DISPLAYS "ERR 2" MESSAGE - WILL NOT PLAY OR EJECT THE 6 CD IN UNIT. CLICKS EACH TIME CAR IS STARTED. *TR
I HAVE FOUND THAT THE BRAKE AND ACCELERATOR PEDALS ARE TOO CLOSE TOGETHER, MAKING IT EASY TO HIT THE GAS INSTEAD OF THE BRAKE. THERE ARE SEVERAL COMPLAINTS ABOUT SUDDEN ACCELERATION AND I WOULD BELIEVE THAT MIGHT BE THE CAUSE. I AM A SMALL PERSON WITH AVERAGE SIZE FEET AND HAVE HAD TWO SCARY INCIDENTS WITH THIS ISSUE. ALSO HAVE THE BROKEN RADIO PROBLEMS AFFECTING NEARLY EVERY OWNER WHICH SHOULD BE A CLASS ACTION LAWSUIT. *TR
I GET AN ERR 2 ON MY 6 DISC CD PLAYER IN MY 2001 QX4. I HAVE TRIED EVERYTHING TO GET MY CD'S TO EXIT THE PLAYER, NO LUCK. IS THERE A RESOLUTION? I HAVE TRIED PUSHING ALL COMBINATIONS OF BUTTONS TO RELEASE THE CDS. I JUST GOT THE ERR 2 AND IT HAS NEVER GONE AWAY. CD'S WILL NOT PLAY OR REJECT, VERY FRUSTRATING, MY FAVORITE CDS ARE STUCK IN PLAYER. *TR
I JUST WANT TO SAY TO INFINITI WHY THEY DIDN'T KEEP ON BUILDING THIS CAR! I MEAN MINE HAS 111,111 AND IT STILLS RUNS LIKE NEW NO PROBLEM AT ALL! I HAVE THE INFINITI QX4 2001 GOLD PEARL 4X4 NAVIGATION SYSTEM 6 DIS CD CHANGER IN THE BACK OF THE CAR NOT THE ONE IN THE DASH AND THIS CAR STILL PERFORMS LIKE WHEN IT WAS TAKEN OUT OF THE DEALER IN 2001.I WOULD LIKE TO NOW WHY THEY DISCONTINUED THE PRODUCTION AND JUST TO SAY THE HOW MANY MORE RX300 LEXUS IS GOING TO KEEP SELLING BEFORE INFINITI COMES BACK WHICH A COMPETITION! INFINITI BRING BACK QX4 NOW! *TR