Complaint Statistics
75 total complaints
9 crashes 1 fires 5 injuries
Top Reported Components
| Component | Complaints |
| VEHICLE SPEED CONTROL | 5 |
| SUSPENSION | 5 |
| ENGINE AND ENGINE COOLING | 5 |
| ELECTRICAL SYSTEM | 5 |
| UNKNOWN OR OTHER | 4 |
| ELECTRICAL SYSTEM:IGNITION | 4 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 4 |
| AIR BAGS:FRONTAL | 3 |
| EXTERIOR LIGHTING | 3 |
| STRUCTURE:BODY | 3 |
Incident date: Jan 2, 2018
WHILE WORKING UNDER MY CAR, I NOTICED THAT THE SUPPORT STRUCTURE UNDER THE RADIATOR IS RUSTING BADLY AND CAN BE MOVED BY HAND. THIS IS NOT SAFE AND APPEARS TO BE A POTENTIALLY DANGEROUS SITUATION. I CAME ACROSS SIMILAR COMPLAINTS ABOUT THE SAME MODEL OF NISSAN INFINITI. I FEEL THAT SINCE THIS IS
... DEFINITELY A SAFETY ISSUE, THE COMPANY SHOULD WARN OWNERS AND RECALL THE VEHICLES FOR REPAIR AT NO COST TO THE OWNERS. THIS IS PREMATURE RUSTING AND APPEARS TO BE VITAL TO THE ENGINE STABILITY AS WELL. THE VEHICLE WAS NOT IN MOTION BUT I THINK THAT IS WHAT I HEAR RATTLING WHEN ENCOUNTERING BUMPS.Read more
Incident date: Jun 25, 2016
DRIVE TO GAS STATION A MILE AWAY WAS A DANGEROUS EXPERIENCE, THE ISSUE I THOUGHT WAS A TIRE BLOWN OUT HAS BEEN INSPECTED BY LOCAL POLICE OFFICER UPON OCCURRENCE AND DETERMINED IT IS SUSPENSION DEFECT. RIGHT REAR AXLE IS WHERE THE LOUD GRINDING STARTED
Incident date: Jun 25, 2016
DRIVE TO GAS STATION A MILE AWAY WAS A DANGEROUS EXPERIENCE, THE ISSUE I THOUGHT WAS A TIRE BLOWN OUT HAS BEEN INSPECTED BY LOCAL POLICE OFFICER UPON OCCURRENCE AND DETERMINED IT IS SUSPENSION DEFECT. RIGHT REAR AXLE IS WHERE THE LOUD GRINDING STARTED
Incident date: Aug 25, 2015
I TOOK MY CAR TO THE MECHANIC FOR A LOUD NOISE COMING FROM THE HOOD. THE MECHANIC LATER FOUND OUT THAT THE NOISE WAS COMING FROM BELTS BECAUSE THE SUPPORT BAR THAT HOLD THE ENGINE WAS SAGGING. THIS IS CALLED THE CROSS MEMBER. I LEARNED THAT THE CROSS MEMBER HAD RUSTED PREMATURELY. I HAVE ALSO LEARNE
... D THAT THIS IS A COMMON ISSUE WITH EVERY I30 MODEL. INFINITI NEEDS TO HAVE THESE SUPPORT BARS REPLACED BEFORE IT CAUSES AN ACCIDENT. PS. CROSS MEMBERS ARE SUPPOSED TO LAST THE LIFETIME OF A CAR BEING THAT THIS IS WHAT HOLDS THE ENGINE IN PLACE, NOT RUST PREMATURELY.Read more
Incident date: Sep 16, 2013
THE PASSENGER FRONT TIRE BLEW, THE CAR THEN LOCKED UP, THE STEERING WHEEL LOCKED UP, THE CAR SPED OUT OF CONTROL (POLICE ESTIMATED UP TO 70 MILES PER HOUR), THE CAR RAN INTO A BRICK BUILDING. THE AIR BAGS DID NOT DEPLOY! I WOKE UP SURROUNDED BY A CROWD OF PEOPLE. ALTHOUGH, I PRESSED THE BRAKES TO T
... HE FLOOR, AND THERE WERE BLACK MARKS ON THE PARKING LOT LEADING UP TO THE CAR INSIDE THE BRICK BUILDING, THE CAR CONTINUED TO ACCELERATE, OUT OF CONTROL.Read more
Crash
Incident date: Sep 16, 2013
THE PASSENGER FRONT TIRE BLEW, THE CAR THEN LOCKED UP, THE STEERING WHEEL LOCKED UP, THE CAR SPED OUT OF CONTROL (POLICE ESTIMATED UP TO 70 MILES PER HOUR), THE CAR RAN INTO A BRICK BUILDING. THE AIR BAGS DID NOT DEPLOY! I WOKE UP SURROUNDED BY A CROWD OF PEOPLE. ALTHOUGH, I PRESSED THE BRAKES TO T
... HE FLOOR, AND THERE WERE BLACK MARKS ON THE PARKING LOT LEADING UP TO THE CAR INSIDE THE BRICK BUILDING, THE CAR CONTINUED TO ACCELERATE, OUT OF CONTROL.Read more
Crash
Incident date: Sep 16, 2013
THE PASSENGER FRONT TIRE BLEW, THE CAR THEN LOCKED UP, THE STEERING WHEEL LOCKED UP, THE CAR SPED OUT OF CONTROL (POLICE ESTIMATED UP TO 70 MILES PER HOUR), THE CAR RAN INTO A BRICK BUILDING. THE AIR BAGS DID NOT DEPLOY! I WOKE UP SURROUNDED BY A CROWD OF PEOPLE. ALTHOUGH, I PRESSED THE BRAKES TO T
... HE FLOOR, AND THERE WERE BLACK MARKS ON THE PARKING LOT LEADING UP TO THE CAR INSIDE THE BRICK BUILDING, THE CAR CONTINUED TO ACCELERATE, OUT OF CONTROL.Read more
Crash
Incident date: Apr 8, 2013
2000 INFINITI I30 WITH APPROX. 100K MILES. THE VEHICLE IS USED AS A SPARE AND IS GARAGE KEPT. WENT TO GET AN OIL/FILTER CHANGE AND FOUND THE FRAME UNDER THE RADIATOR IS COMPLETELY RUSTED AND IS ACTUALLY SAGGING. IT LOOKS LIKE THIS PART OF THE FRAME SUPPORTS THE ENGINE MOUNT THAT'S LOCATED NEAR TH
... E RADIATOR ALSO. NEEDLESS TO SAY, THIS IS VERY UNSAFE. THE REST OF THE VEHICLE IS IN VERY GOOD CONDITION CONSIDERING THE AGE OF THE VEHICLE. I GOT AN ESTIMATE OF APPROX. $1,000 TO REPLACE THE RUSTED PART OF THE FRAME. SEARCHING ONLINE, IT APPEARS THE VEHICLES BUILT ON THIS CHASSIS HAVE SIMILAR RUSTING FRAME ISSUES. *TRRead more
Incident date: Apr 8, 2009
I HAVE A WELL MAINTAINED 2000 INFINITI I30 WITH 168,000 MILES . THE CAR HAS NEVER BEEN IN AN ACCIDENT. APPROXIMATELY 2009 THE LOWER RADIATOR SUPPORT (FRONT CROSS FRAME TIE BAR) STARTED TO RUST NEAR THE CENTER OF THIS BOXED FRAME MEMBER. PORTIONS OF THE TOP AND FRONT SIDE OF THIS FRAME MEMBER RUSTED
... THROUGH COMPLETELY SOME TIME IN 2011. THE HOOD LATCH MECHANISM AND HORN ARE FASTENED TO A VERTICAL STEEL SUPPORT THAT IS BOLTED TO THE FRONT OF THIS FRAME MEMBER, JUST LEFT OF THE RUST PERFORATION. I INTEND TO DRIVE THIS CAR FOR MANY MORE YEARS AS WE HAVE IN THE PAST WITH SEVERAL OTHER CARS IF THIS DOES NOT BECOME A SAFETY PROBLEM, . I WILL NEED TO HAVE THE FRONT FRAME TIE BAR REPAIRED IF POSSIBLE TO AVOID FUTURE HAZARDOUS CONDITIONS (IE. HOOD POPPING OPEN WHILE DRIVING AND/OR UNSTABLE FRONT END CONTROL). THIS RUST PERFORATION MORE THAN LIKELY LESSENS THE STRUCTURAL INTEGRITY OF THE CAR IN A FRONT END COLLISION. THIS APPEARS TO BE A WIDELY KNOWN SAFETY PROBLEM ON VARIOUS NISSAN AUTOS. EVEN IF NISSAN IS NOT REQUIRED TO RECALL THESE AUTOS FOR INSPECTION AND REPAIR, THEY SHOULD AT LEAST NOTIFY OWNERS OF THE POTENTIAL SAFETY ISSUES AND POSSIBLE MECHANICAL FIXES THAT SHOULD BE CONSIDERED BY THE OWNER. *TRRead more
Incident date: Apr 8, 2009
I HAVE A WELL MAINTAINED 2000 INFINITI I30 WITH 168,000 MILES . THE CAR HAS NEVER BEEN IN AN ACCIDENT. APPROXIMATELY 2009 THE LOWER RADIATOR SUPPORT (FRONT CROSS FRAME TIE BAR) STARTED TO RUST NEAR THE CENTER OF THIS BOXED FRAME MEMBER. PORTIONS OF THE TOP AND FRONT SIDE OF THIS FRAME MEMBER RUSTED
... THROUGH COMPLETELY SOME TIME IN 2011. THE HOOD LATCH MECHANISM AND HORN ARE FASTENED TO A VERTICAL STEEL SUPPORT THAT IS BOLTED TO THE FRONT OF THIS FRAME MEMBER, JUST LEFT OF THE RUST PERFORATION. I INTEND TO DRIVE THIS CAR FOR MANY MORE YEARS AS WE HAVE IN THE PAST WITH SEVERAL OTHER CARS IF THIS DOES NOT BECOME A SAFETY PROBLEM, . I WILL NEED TO HAVE THE FRONT FRAME TIE BAR REPAIRED IF POSSIBLE TO AVOID FUTURE HAZARDOUS CONDITIONS (IE. HOOD POPPING OPEN WHILE DRIVING AND/OR UNSTABLE FRONT END CONTROL). THIS RUST PERFORATION MORE THAN LIKELY LESSENS THE STRUCTURAL INTEGRITY OF THE CAR IN A FRONT END COLLISION. THIS APPEARS TO BE A WIDELY KNOWN SAFETY PROBLEM ON VARIOUS NISSAN AUTOS. EVEN IF NISSAN IS NOT REQUIRED TO RECALL THESE AUTOS FOR INSPECTION AND REPAIR, THEY SHOULD AT LEAST NOTIFY OWNERS OF THE POTENTIAL SAFETY ISSUES AND POSSIBLE MECHANICAL FIXES THAT SHOULD BE CONSIDERED BY THE OWNER. *TRRead more
Incident date: Oct 6, 2012
WHEN THE HEADLIGHTS ARE ON AT NIGHT AND USING THE TURN SIGNAL, WHEN THE TURN SIGNAL CANCELS AFTER A TURN, THE HEADLIGHTS TURN OFF BRIEFLY THEN COME BACK ON. AN ONLINE SEARCH HAS SHOWN THAT THE 2000-2003 NISSAN MAXIMA AND INFINITI I30 IS AFFECTED BY THIS. *TR
Incident date: Aug 10, 2012
PULLED INTO A PARKING SPACE. HAD TO BACK UP TO GET ALIGNED. VEHICLE WAS FULLY STOPPED WITH THE RIGHT FOOT ON THE BRAKE PEDAL. SHIFTED FROM R THROUGH N TO D. VEHICLE SURGED FORWARD AT VERY HIGH RPMS. RIGHT FOOT WAS STILL ON THE BRAKE PEDAL. PUT HEAVY PRESSURE ON THE BRAKE AND SHIFTED TO N AND ST
... OPPED THE VEHICLE OVER THE CURB AND ABOUT 3 FT ONTO THE SIDEWALK. TOTAL DISTANCE MOVED, APPROX 6 FT. PUT THE VEHICLE INTO REVERSE AND PARKED. DROVE HOME AND HAD THE VEHICLE TOWED TO THE DEALER. DEALER HAS NOT BEEN ABLE TO REPLICATE THE INCIDENT AND THE COMPUTER RECORDED NO INCIDENT. PROBLEM HAS BEEN REPORTED TO INFINITI HEADQUARTERS AND THEY ARE TO FOLLOWUP. I CONSIDER THE VEHICLE UNSAFE TO DRIVE UNTIL THE PROBLEM IS FULLY RESOLVED. *TRRead more
Incident date: Aug 10, 2012
PULLED INTO A PARKING SPACE. HAD TO BACK UP TO GET ALIGNED. VEHICLE WAS FULLY STOPPED WITH THE RIGHT FOOT ON THE BRAKE PEDAL. SHIFTED FROM R THROUGH N TO D. VEHICLE SURGED FORWARD AT VERY HIGH RPMS. RIGHT FOOT WAS STILL ON THE BRAKE PEDAL. PUT HEAVY PRESSURE ON THE BRAKE AND SHIFTED TO N AND ST
... OPPED THE VEHICLE OVER THE CURB AND ABOUT 3 FT ONTO THE SIDEWALK. TOTAL DISTANCE MOVED, APPROX 6 FT. PUT THE VEHICLE INTO REVERSE AND PARKED. DROVE HOME AND HAD THE VEHICLE TOWED TO THE DEALER. DEALER HAS NOT BEEN ABLE TO REPLICATE THE INCIDENT AND THE COMPUTER RECORDED NO INCIDENT. PROBLEM HAS BEEN REPORTED TO INFINITI HEADQUARTERS AND THEY ARE TO FOLLOWUP. I CONSIDER THE VEHICLE UNSAFE TO DRIVE UNTIL THE PROBLEM IS FULLY RESOLVED. *TRRead more
Incident date: Mar 12, 2012
I'M HAVE TROUBLE WITH MY INFINITI 2000 I30 THE ENGINE LIGHT COME. I HAD A TUNE-UP THE SPARK PLUGS AND THE SIX IGNITION COIL AND THE CRANK SENSOR FIX, AND THE ENGINE LIGHT STILL COME ON. I WANT TO KNOW DID YOUR HAVE A RECALL ON THE 2000 I30. EVERYBODY I TALKED TO HAVE THE SAME PROBLEM. AND PLUS I R
... EAD ABOUT IT COULD BE A MALFUNCTION WITH THE 2000 I30INFINITI. CARS. *TRRead more
Incident date: Mar 12, 2012
I'M HAVE TROUBLE WITH MY INFINITI 2000 I30 THE ENGINE LIGHT COME. I HAD A TUNE-UP THE SPARK PLUGS AND THE SIX IGNITION COIL AND THE CRANK SENSOR FIX, AND THE ENGINE LIGHT STILL COME ON. I WANT TO KNOW DID YOUR HAVE A RECALL ON THE 2000 I30. EVERYBODY I TALKED TO HAVE THE SAME PROBLEM. AND PLUS I R
... EAD ABOUT IT COULD BE A MALFUNCTION WITH THE 2000 I30INFINITI. CARS. *TRRead more
Incident date: Mar 12, 2012
I'M HAVE TROUBLE WITH MY INFINITI 2000 I30 THE ENGINE LIGHT COME. I HAD A TUNE-UP THE SPARK PLUGS AND THE SIX IGNITION COIL AND THE CRANK SENSOR FIX, AND THE ENGINE LIGHT STILL COME ON. I WANT TO KNOW DID YOUR HAVE A RECALL ON THE 2000 I30. EVERYBODY I TALKED TO HAVE THE SAME PROBLEM. AND PLUS I R
... EAD ABOUT IT COULD BE A MALFUNCTION WITH THE 2000 I30INFINITI. CARS. *TRRead more
Incident date: Mar 12, 2012
I'M HAVE TROUBLE WITH MY INFINITI 2000 I30 THE ENGINE LIGHT COME. I HAD A TUNE-UP THE SPARK PLUGS AND THE SIX IGNITION COIL AND THE CRANK SENSOR FIX, AND THE ENGINE LIGHT STILL COME ON. I WANT TO KNOW DID YOUR HAVE A RECALL ON THE 2000 I30. EVERYBODY I TALKED TO HAVE THE SAME PROBLEM. AND PLUS I R
... EAD ABOUT IT COULD BE A MALFUNCTION WITH THE 2000 I30INFINITI. CARS. *TRRead more
Incident date: Oct 14, 2010
TL* THE CONTACT OWNS A 2000 INFINITI I30. THE CONTACT STATED THAT THE VEHICLE WOULD LOOSE POWER, CAUSING THE VEHICLE TO DECELERATE ABNORMALLY WHILE DRIVING 60 MPH AND ABOVE. IN ADDITION, WHILE STOPPED AT A TRAFFIC STOP LIGHT, THE VEHICLE STALLED. A LOCAL MECHANIC DIAGNOSED THAT THE AIR FLOW SENSO
... R WAS DEFECTIVE, CAUSING THE CHECK ENGINE LIGHT TO ILLUMINATE. THE VEHICLE WAS REPAIRED NUMEROUS TIMES BUT THE FAILURE PERSISTED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000 AND THE CURRENT MILEAGE WAS 181,000.Read more
Incident date: Jun 5, 2007
VEHICLE: 2000 INFINITI I30T HAS A RECURRING ENGINE CODE P0420 SINCE 74,000 MILES. FOUND OUT RECENTLY THERE IS A SERVICE BULLETIN FOR THIS PROBLEM ON THE INTERNET. REFERENCE #ITB00-054A. I NEVER RECEIVED ANY NOTICE FROM INFINITI CORP. ABOUT THIS PROBLEM SINCE THE SERVICE BULLETIN THAT OCCURRED ON
... JUNE 7, 2004. IT IS WRONG FOR INFINITI NOT TO NOTIFY THEIR CUSTOMERS ABOUT THIS PROBLEM. THERE IS NO DRIVABILITY PROBLEM, BUT I WILL NOT PASS CALIFORNIA SMOG TEST IF THE ENGINE COME ON DURING THIS TIME. INFINITI CORPORATION SHOULD FIX THIS PROBLEM WITHOUT CHARGING ANY LABOR OR PARTS. PARTS ARE @ LEAST $800.00 WITHOUT LABOR!!! *TRRead more
Incident date: Jun 5, 2007
VEHICLE: 2000 INFINITI I30T HAS A RECURRING ENGINE CODE P0420 SINCE 74,000 MILES. FOUND OUT RECENTLY THERE IS A SERVICE BULLETIN FOR THIS PROBLEM ON THE INTERNET. REFERENCE #ITB00-054A. I NEVER RECEIVED ANY NOTICE FROM INFINITI CORP. ABOUT THIS PROBLEM SINCE THE SERVICE BULLETIN THAT OCCURRED ON
... JUNE 7, 2004. IT IS WRONG FOR INFINITI NOT TO NOTIFY THEIR CUSTOMERS ABOUT THIS PROBLEM. THERE IS NO DRIVABILITY PROBLEM, BUT I WILL NOT PASS CALIFORNIA SMOG TEST IF THE ENGINE COME ON DURING THIS TIME. INFINITI CORPORATION SHOULD FIX THIS PROBLEM WITHOUT CHARGING ANY LABOR OR PARTS. PARTS ARE @ LEAST $800.00 WITHOUT LABOR!!! *TRRead more
Incident date: Nov 21, 2010
TL*THE CONTACT OWNS A 2000 INFINITI I30. THE CONTACT STATED THAT THE CROSS MEMBER THAT SUPPORTED THE FRAME WAS RUSTING AND COULD POSSIBLY DROP THE ENGINE. THE VEHICLE HAD NOT BEEN INSPECTED BY THE DEALER OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000. THE VIN WAS UNAVAILABLE.
Incident date: Jun 20, 2009
THE CAR JUST START SMOKING UNDER THE HOOD. MY CAR CAUGHT FIRE, AND NOBODY KNOWS WHAT IS GOING ON. *TR
Fire
Incident date: Jul 17, 2008
# 10185644/04/02/07 RE; TSB WARNINGS ARE: UNDER THE ORDINANCE, RULES, ARTICLES, AND/OR REGULATIONS OF OUR GOVERNMENTAL AGENCIES AND MONITORING AND/OR CONTROL' {?}, (LOCAL, STATE, AND/OR FEDERAL), AND NOT: NISSAN-NORTH AMERICA INFINITI! THAT WAS THE UNDERSTANDING
... I PERCEIVED WHEN RELAYED TO ME ON JULY 17TH, 2008-THUR BY: KIM CORLEW/ EXECUTIVE SPECIALIST! 'THEREFORE YOUR CLAIM WOULD NOT BE CONSIDERED NOR HONORED'! 'YOUR CLAIM IS DENIED NISSAN INFINITI NORTH AMERICA P.O. BOX 685003 FRANKLIN, TN 37067-5003 A DIVISION OF NISSAN NORTH AMERICA, INC.'! THE: A. TSB WARNING DATE IS, SEPT 06, 2001-THUR.! B. REPORTED AND DOCUMENTED INCIDENT DATE: JUNE 27TH, 2002-THUR.! C. A TEN MONTH, (10), SPAN LAPSE BETWEEN EXPIRATION DATE OF, SEPT. 06, 2001-THUR. AND JUNE 27TH, 2002, THUR' S EXPIRATION DATE OF SEPT. 06, 2001-THUR'! C. HOW CAN THIS BE, AND UNDER WHAT AND/OR WHO' S AUTHORITY? D. IS THIS EXPIRATION DATE DOCUMENTED ANYWHERE IN YOUR FILES, AND/OR ANY ONE ELSE' S FILES? E. WHO HAS THE AUTHORITY TO EXPIRE, 'TSB' WARNINGS SO SOON AFTER THE INCIDENT IS DOCUMENTED? F. WHAT ARE AND WHO HAS THE PROPER GOVERNMENTAL PROCEDURES FOR SUCH? G. WERE THEY ADHERED TO AND/OR DOCUMENTED UNDER THE FILE NUMBERS: #621-552-5, # 5746-424 & #10185644, ADMINISTERED BY, #NHTSA, AND/OR ANY GOVERNMENTAL AGENCY? H. IF YES, PLEASE SEND ME THE WRITTEN FORM (S) DOCUMENTING SUCH! (1). THE ABOVE IS THE UNDERSTANDING I PERCEIVED WHEN RELAYED TO ME ON JULY 17TH, 2008-THUR. BY: KIM CORLEY OF: NISSAN INFINITI NORTH AMERICA! 'THEREFORE YOUR CLAIM WOULD NOT BE CONSIDERED NOR HONORED BY NISSAN INFINITI NORTH AMERICA'! 'YOUR CLAIM IS DENIED! DECISION WAS RELAYED TO ME BY: KIM CORLEW/ EXECUTIVE SPECIALIST UNDER: FILE NUMBER (S): # 621-552-5 //5746-424// #NHTSA// #10185644. *TRRead more
Incident date: Jul 17, 2008
# 10185644/04/02/07 RE; TSB WARNINGS ARE: UNDER THE ORDINANCE, RULES, ARTICLES, AND/OR REGULATIONS OF OUR GOVERNMENTAL AGENCIES AND MONITORING AND/OR CONTROL' {?}, (LOCAL, STATE, AND/OR FEDERAL), AND NOT: NISSAN-NORTH AMERICA INFINITI! THAT WAS THE UNDERSTANDING
... I PERCEIVED WHEN RELAYED TO ME ON JULY 17TH, 2008-THUR BY: KIM CORLEW/ EXECUTIVE SPECIALIST! 'THEREFORE YOUR CLAIM WOULD NOT BE CONSIDERED NOR HONORED'! 'YOUR CLAIM IS DENIED NISSAN INFINITI NORTH AMERICA P.O. BOX 685003 FRANKLIN, TN 37067-5003 A DIVISION OF NISSAN NORTH AMERICA, INC.'! THE: A. TSB WARNING DATE IS, SEPT 06, 2001-THUR.! B. REPORTED AND DOCUMENTED INCIDENT DATE: JUNE 27TH, 2002-THUR.! C. A TEN MONTH, (10), SPAN LAPSE BETWEEN EXPIRATION DATE OF, SEPT. 06, 2001-THUR. AND JUNE 27TH, 2002, THUR' S EXPIRATION DATE OF SEPT. 06, 2001-THUR'! C. HOW CAN THIS BE, AND UNDER WHAT AND/OR WHO' S AUTHORITY? D. IS THIS EXPIRATION DATE DOCUMENTED ANYWHERE IN YOUR FILES, AND/OR ANY ONE ELSE' S FILES? E. WHO HAS THE AUTHORITY TO EXPIRE, 'TSB' WARNINGS SO SOON AFTER THE INCIDENT IS DOCUMENTED? F. WHAT ARE AND WHO HAS THE PROPER GOVERNMENTAL PROCEDURES FOR SUCH? G. WERE THEY ADHERED TO AND/OR DOCUMENTED UNDER THE FILE NUMBERS: #621-552-5, # 5746-424 & #10185644, ADMINISTERED BY, #NHTSA, AND/OR ANY GOVERNMENTAL AGENCY? H. IF YES, PLEASE SEND ME THE WRITTEN FORM (S) DOCUMENTING SUCH! (1). THE ABOVE IS THE UNDERSTANDING I PERCEIVED WHEN RELAYED TO ME ON JULY 17TH, 2008-THUR. BY: KIM CORLEY OF: NISSAN INFINITI NORTH AMERICA! 'THEREFORE YOUR CLAIM WOULD NOT BE CONSIDERED NOR HONORED BY NISSAN INFINITI NORTH AMERICA'! 'YOUR CLAIM IS DENIED! DECISION WAS RELAYED TO ME BY: KIM CORLEW/ EXECUTIVE SPECIALIST UNDER: FILE NUMBER (S): # 621-552-5 //5746-424// #NHTSA// #10185644. *TRRead more
Incident date: Apr 13, 2008
DEAR NHTSA: I BELIEVE THERE SHOULD BE A RECALL ON THIS TIRE : BRIDGESTONE RE 92 225/50VR17. THESE TIRES ARE ORIGINAL TIRES FROM MY VEHICLE: 2000 INFINITI I30I HERE IS MY COMPLIANT: ABOUT 1 YEAR AGO I DISCOVERED BY ACCIDENT THAT ONE OF MY TIRE HAD A TIRE TREAD SEPARATION. BRIDGESTONE WAS AT T
... HE TIME KIND ENOUGH TO REPLACE THAT TIRE FOR FREE. HOWEVER, NOW I FIND OUT THE OTHER 3 TIRES ARE DOING THE SAME THING. I TRIED CALLING THE FIRESTONE/BRIDGESTONE CORPORATION, BUT MANAGER (NAME ROGER FROM PORTLAND. OR) SAID THESE TIRES ARE OUT OF WARRANTY AND THERE IS NOTHING THEY CAN DO FOR ME. I THINK THERE SHOULD BE A RECALL ON THESE TIRES. THESE TIRES WERE NEVER ABUSED IN ANYWAY. THE CAR IS ALWAYS PARK IN THE GARAGE WHEN POSSIBLE. NO ALIGNMENT PROBLEM WITH THE CAR. YES, I KNOW THESE TIRES ARE OUT OF WARRANTY AFTER 5 YEARS, BUT THESE TIRES SHOULDN'T SEPARATE WHEN THERE ARE SUFFICIENT AMOUNT OF TREAD LEFT. IN ADDITION, THESE TIRES ARE CONSIDERED HIGH PERFORMANCE TIRES COSTING ABOUT $175 PER TIRE. PLEASE FIND OUT IF OTHER VEHICLES WITH THESE TIRES HAD A BLOWOUT. THANK YOU. SINCERELY, MICHAEL *TRRead more
Incident date: Jun 27, 2002
TL*- THE CONTACT OWNS A 2000 INFINITI I30. THE SERVICE ENGINE LIGHT REMAINED ILLUMINATED. THE DEALERSHIP INFORMED THE CONTACT A SENSOR OR A COIL NEEDED TO BE REPLACED. THE DEALERSHIP MADE THE REPAIRS. THERE WAS ANOTHER OCCURRENCE APPROXIMATELY 3 YEARS LATER. THE DEALERSHIP REPLACED THE COIL PACK. TH
... REE MONTHS LATER THE VEHICLE BEGAN TO ROUGH IDLE. THE DEALERSHIP INFORMED THE CONTACT THIS WAS A NORMAL OCCURRENCE, AND THEY WERE UNABLE TO IMPROVE IDLING. THE CURRENT MILEAGE WAS 43,000. *AK THE CONSUMER STATES "SES" TSB OR RECALL INFORMATION WAS HIDDEN FROM CONSUMER AND DENIED OF SUCH. THE CONSUMER PROVIDED VARIOUS INVOICES OF DIAGNOSTICS AND REPAIRS. THE FRONT BRAKES WERE WORN, THE VEHICLE PULLED TO THE LEFT, THE WINSHIELD WIPER INSERTS WERE REPLACED, THE DRIVE BELTS WERE WORN AND CRACKED , THE TRANSMISSION SHIFTER FELT STIFF, THE 02 OXYGEN SENSOR WAS REPLACED THE IGNITION COIL WAS REPLACED UPDATE 4/25/07*TRRead more
Incident date: Mar 20, 2007
RE: INFINITI SERVICE BULLETIN DATED SEPTEMBER 06, 2001-THUR. CLASSIFICATION EC01-024/REF: ITB-052 PURCHASED MY INFINITI 130-2000, ON DEC.04TH, 1999-MON., NEW FIRST COMPLAINT TO DEALER ON: JUNE 27TH, 2002-THUR., OBD-DIAGNOSIS, EXCESSIVE HIGH-VOLTAGE, [DIAGNOSED BY IN
... FINITI DEALER!] MY DEFECTIVE-IGNITION-SIX-COIL-PACK, [ETC], WAS REPLACED ON 02/09/06! HOWEVER, IN JUNE, 2007, MY WIFE BROUGHT TO MY ATTENTION, ''PROGRESSIVE-IGNITION-ROUGH-IDLING! {DOES THIS DELIVER EXCESSIVE CARBON INTO THE ENVIRONMENT ?}. THE LATEST ''OBD'' WAS PERFORMED ON 03/13/2007-TUE., (BOTH NISSAN AND INFINITI AUTO TECHNICIANS, STATED , IDLING CANNOT BE IMPROVED!} I AM QUESTIONING, CAUSE AND AFFECT FOR THE EVENTUAL, PROGRESSIVE-ROUGH-IDLING OF MY VEHICLE! WITH AN OBD-DIAGNOSIS OF , {EXCESSIVE-IGNITION-HIGH-VOLTAGE}, OVER A 21-MOS., EXTENDED PERIOD OF TIME, WHAT DOES IT DO TO THE ELECTRONIC IGNITION COIL (S) SYSTEM, ETC AND THE ''DTC P1320, TO INCLUDE, {FROM: 12/04/99 THRU 09/06/01--21-MOS AND OR 16,068 MILES? DOES IT AFFECT THE IGNITION-SIX- COIL-PACK? I HAVE A TOTAL OF 13 DOCUMENTED SHOP WORK ORDERS, [INVOICES?], AND APPROXIMATELY $1,500.00+ OF OUT OF POCKET EXPENSES, DUE TO THE ''DEFECTIVE IGNITION COIL (S ), ETC.! INFINITI I30 FEDERAL EMISSION DEFECT WARRANTY: 72,000 MILES OR 84 MONTHS!Read more
Incident date: Jun 27, 2002
TL*- THE CONTACT OWNS A 2000 INFINITI I30. THE SERVICE ENGINE LIGHT REMAINED ILLUMINATED. THE DEALERSHIP INFORMED THE CONTACT A SENSOR OR A COIL NEEDED TO BE REPLACED. THE DEALERSHIP MADE THE REPAIRS. THERE WAS ANOTHER OCCURRENCE APPROXIMATELY 3 YEARS LATER. THE DEALERSHIP REPLACED THE COIL PACK. TH
... REE MONTHS LATER THE VEHICLE BEGAN TO ROUGH IDLE. THE DEALERSHIP INFORMED THE CONTACT THIS WAS A NORMAL OCCURRENCE, AND THEY WERE UNABLE TO IMPROVE IDLING. THE CURRENT MILEAGE WAS 43,000. *AK THE CONSUMER STATES "SES" TSB OR RECALL INFORMATION WAS HIDDEN FROM CONSUMER AND DENIED OF SUCH. THE CONSUMER PROVIDED VARIOUS INVOICES OF DIAGNOSTICS AND REPAIRS. THE FRONT BRAKES WERE WORN, THE VEHICLE PULLED TO THE LEFT, THE WINSHIELD WIPER INSERTS WERE REPLACED, THE DRIVE BELTS WERE WORN AND CRACKED , THE TRANSMISSION SHIFTER FELT STIFF, THE 02 OXYGEN SENSOR WAS REPLACED THE IGNITION COIL WAS REPLACED UPDATE 4/25/07*TRRead more
Incident date: Jun 27, 2002
TL*- THE CONTACT OWNS A 2000 INFINITI I30. THE SERVICE ENGINE LIGHT REMAINED ILLUMINATED. THE DEALERSHIP INFORMED THE CONTACT A SENSOR OR A COIL NEEDED TO BE REPLACED. THE DEALERSHIP MADE THE REPAIRS. THERE WAS ANOTHER OCCURRENCE APPROXIMATELY 3 YEARS LATER. THE DEALERSHIP REPLACED THE COIL PACK. TH
... REE MONTHS LATER THE VEHICLE BEGAN TO ROUGH IDLE. THE DEALERSHIP INFORMED THE CONTACT THIS WAS A NORMAL OCCURRENCE, AND THEY WERE UNABLE TO IMPROVE IDLING. THE CURRENT MILEAGE WAS 43,000. *AK THE CONSUMER STATES "SES" TSB OR RECALL INFORMATION WAS HIDDEN FROM CONSUMER AND DENIED OF SUCH. THE CONSUMER PROVIDED VARIOUS INVOICES OF DIAGNOSTICS AND REPAIRS. THE FRONT BRAKES WERE WORN, THE VEHICLE PULLED TO THE LEFT, THE WINSHIELD WIPER INSERTS WERE REPLACED, THE DRIVE BELTS WERE WORN AND CRACKED , THE TRANSMISSION SHIFTER FELT STIFF, THE 02 OXYGEN SENSOR WAS REPLACED THE IGNITION COIL WAS REPLACED UPDATE 4/25/07*TRRead more
Incident date: Jun 27, 2002
TL*- THE CONTACT OWNS A 2000 INFINITI I30. THE SERVICE ENGINE LIGHT REMAINED ILLUMINATED. THE DEALERSHIP INFORMED THE CONTACT A SENSOR OR A COIL NEEDED TO BE REPLACED. THE DEALERSHIP MADE THE REPAIRS. THERE WAS ANOTHER OCCURRENCE APPROXIMATELY 3 YEARS LATER. THE DEALERSHIP REPLACED THE COIL PACK. TH
... REE MONTHS LATER THE VEHICLE BEGAN TO ROUGH IDLE. THE DEALERSHIP INFORMED THE CONTACT THIS WAS A NORMAL OCCURRENCE, AND THEY WERE UNABLE TO IMPROVE IDLING. THE CURRENT MILEAGE WAS 43,000. *AK THE CONSUMER STATES "SES" TSB OR RECALL INFORMATION WAS HIDDEN FROM CONSUMER AND DENIED OF SUCH. THE CONSUMER PROVIDED VARIOUS INVOICES OF DIAGNOSTICS AND REPAIRS. THE FRONT BRAKES WERE WORN, THE VEHICLE PULLED TO THE LEFT, THE WINSHIELD WIPER INSERTS WERE REPLACED, THE DRIVE BELTS WERE WORN AND CRACKED , THE TRANSMISSION SHIFTER FELT STIFF, THE 02 OXYGEN SENSOR WAS REPLACED THE IGNITION COIL WAS REPLACED UPDATE 4/25/07*TRRead more
Incident date: Jun 27, 2002
TL*- THE CONTACT OWNS A 2000 INFINITI I30. THE SERVICE ENGINE LIGHT REMAINED ILLUMINATED. THE DEALERSHIP INFORMED THE CONTACT A SENSOR OR A COIL NEEDED TO BE REPLACED. THE DEALERSHIP MADE THE REPAIRS. THERE WAS ANOTHER OCCURRENCE APPROXIMATELY 3 YEARS LATER. THE DEALERSHIP REPLACED THE COIL PACK. TH
... REE MONTHS LATER THE VEHICLE BEGAN TO ROUGH IDLE. THE DEALERSHIP INFORMED THE CONTACT THIS WAS A NORMAL OCCURRENCE, AND THEY WERE UNABLE TO IMPROVE IDLING. THE CURRENT MILEAGE WAS 43,000. *AK THE CONSUMER STATES "SES" TSB OR RECALL INFORMATION WAS HIDDEN FROM CONSUMER AND DENIED OF SUCH. THE CONSUMER PROVIDED VARIOUS INVOICES OF DIAGNOSTICS AND REPAIRS. THE FRONT BRAKES WERE WORN, THE VEHICLE PULLED TO THE LEFT, THE WINSHIELD WIPER INSERTS WERE REPLACED, THE DRIVE BELTS WERE WORN AND CRACKED , THE TRANSMISSION SHIFTER FELT STIFF, THE 02 OXYGEN SENSOR WAS REPLACED THE IGNITION COIL WAS REPLACED UPDATE 4/25/07*TRRead more
Incident date: Jun 27, 2002
TL*- THE CONTACT OWNS A 2000 INFINITI I30. THE SERVICE ENGINE LIGHT REMAINED ILLUMINATED. THE DEALERSHIP INFORMED THE CONTACT A SENSOR OR A COIL NEEDED TO BE REPLACED. THE DEALERSHIP MADE THE REPAIRS. THERE WAS ANOTHER OCCURRENCE APPROXIMATELY 3 YEARS LATER. THE DEALERSHIP REPLACED THE COIL PACK. TH
... REE MONTHS LATER THE VEHICLE BEGAN TO ROUGH IDLE. THE DEALERSHIP INFORMED THE CONTACT THIS WAS A NORMAL OCCURRENCE, AND THEY WERE UNABLE TO IMPROVE IDLING. THE CURRENT MILEAGE WAS 43,000. *AK THE CONSUMER STATES "SES" TSB OR RECALL INFORMATION WAS HIDDEN FROM CONSUMER AND DENIED OF SUCH. THE CONSUMER PROVIDED VARIOUS INVOICES OF DIAGNOSTICS AND REPAIRS. THE FRONT BRAKES WERE WORN, THE VEHICLE PULLED TO THE LEFT, THE WINSHIELD WIPER INSERTS WERE REPLACED, THE DRIVE BELTS WERE WORN AND CRACKED , THE TRANSMISSION SHIFTER FELT STIFF, THE 02 OXYGEN SENSOR WAS REPLACED THE IGNITION COIL WAS REPLACED UPDATE 4/25/07*TRRead more
Incident date: Jun 27, 2002
TL*- THE CONTACT OWNS A 2000 INFINITI I30. THE SERVICE ENGINE LIGHT REMAINED ILLUMINATED. THE DEALERSHIP INFORMED THE CONTACT A SENSOR OR A COIL NEEDED TO BE REPLACED. THE DEALERSHIP MADE THE REPAIRS. THERE WAS ANOTHER OCCURRENCE APPROXIMATELY 3 YEARS LATER. THE DEALERSHIP REPLACED THE COIL PACK. TH
... REE MONTHS LATER THE VEHICLE BEGAN TO ROUGH IDLE. THE DEALERSHIP INFORMED THE CONTACT THIS WAS A NORMAL OCCURRENCE, AND THEY WERE UNABLE TO IMPROVE IDLING. THE CURRENT MILEAGE WAS 43,000. *AK THE CONSUMER STATES "SES" TSB OR RECALL INFORMATION WAS HIDDEN FROM CONSUMER AND DENIED OF SUCH. THE CONSUMER PROVIDED VARIOUS INVOICES OF DIAGNOSTICS AND REPAIRS. THE FRONT BRAKES WERE WORN, THE VEHICLE PULLED TO THE LEFT, THE WINSHIELD WIPER INSERTS WERE REPLACED, THE DRIVE BELTS WERE WORN AND CRACKED , THE TRANSMISSION SHIFTER FELT STIFF, THE 02 OXYGEN SENSOR WAS REPLACED THE IGNITION COIL WAS REPLACED UPDATE 4/25/07*TRRead more
Incident date: Jan 22, 2007
2000 INFINITY I30T : FROM FORUMS ON INTERNET, IT SEEMS THAT THERE IS A COMMON PROBLEM WITH THE EXHAUST SYSTEM ON THIS MODEL. THERE IS A CODE P0420 THAT INDICATES A PROBLEM WITH THE BANK 1 CATALYTIC CONVERTER. INFINITY STATES THAT BECAUSE THE CATALYTIC CONVERTER IS ENCLOSED IN A "FRONT TUBE ASSEMBL
... Y", IT IS NOT COVERED UNDER THE 80,000 MILE WARRANTY. I HAVE REPLACED THE REAR CAT, O2 SENSORS, MASS AIR SENSOR AND ENGINE COILS. THE P0420 CODE WAS ALSO WORKED ON BEFORE WE OWNED THE CAR AT 29,000 MILES. *NMRead more
Incident date: Dec 15, 2006
UNINTENDED ACCELERATION 5 TIMES OVER THE PAST 2 YEARS WHEN STOPPING, USUALLY WHEN GOING DOWNHILL. HAS BECOME MORE FREQUENT. FOR THE FIRST THREE INCIDENTS JUST STOMPING ON THE BRAKE SUFFICED TO GET THE ENGINE TO STOP RACING. THE LAST TWO INCIDENTS, IN THE PAST 2 WEEKS, WERE (1) IN A PARKING LOT WHE
... N GOING FROM DRIVE TO REVERSE TO DRIVE TO MANEUVER INTO A PARKING SPOT AND (2) AT A STOP LIGHT. IN THE PARKING LOT, TURNING THE ENGINE OFF AND BACK ON STOPPED THE RACING. THIS LAST INCIDENT WAS THE MOST SERIOUS. I TURNED THE ENGINE OFF, WAITED ~15 SECONDS, TURNED IT BACK ON AND THE ENGINE RACED AGAIN. TURNED IT OFF AGAIN, WAITED ABOUT A MINUTE, ALL WAS OK. THE DEALER CANNOT FIND ANY REASON FOR THESE FAILURES. *NMRead more
Incident date: Sep 15, 2005
DASHBOARD LIGHTS HAVE GONE OUT COMPLETELY. *NM
Incident date: Jun 5, 2006
REAR BRAKE ROTORS WARP. I HAVE RESURFACED SEVERAL TIMES ONLY TO HAVE THE SHUDDER START BACK UP WITH IN WEEKS. *JB
Incident date: Jun 27, 2002
CONSUMER INFINITI CHECK ENGINE LIGHT ILLUMINATED MECHANIC DETERMINED THERE WAS EXCESSIVE HIGH VOLTAGE. *TS THE COILS WERE DEFECTIVE WHICH WERE AFFECTING THE IGNITION- SIGNAL WHICH WAS CAUSING THE HIGH VOLTAGE.*JB
Incident date: Jun 27, 2002
SUBJECT* SES COVER-UP BY INFINITI? COMMENTS* CUST STATES THE SERVICE ENGINE SOON WARNING LIGHT IS ILLUMINATED 1 THE PROBLEM ORIGINATED ON JUNE 27, 2002 16,068-ODO-MILEAGE ACTIONS TAKEN WORK ORDERED WARRANTY ACTIVE P0140 REAR O2 SENSOR HAS EXCESSIVE HIGH VOLTAGE AFTER FURTHER RESEARCH I GAIN
... ED KNOWLEDGE OF AN INFINITI SEPTEMBER 6, 2001 SERVICE BULLETIN CLASSIFICATION EC01 024 REFERENCE ITB01 052 2000 01 130 MIL ON?? WITH DTC P1320 AND OR SPARK KNOCK DETONATION DUE TO IGNITION COIL S SUBSTITUTION OF THE COMPUTER WOULD BE A GOOD DIAGNOSTIC TOOL UNFORTUNATELY BECAUSE THE PROGRAMMING IS SPECIFIC TO EACH ENGINE TRANSMISSION COMBINATION AND BECAUSE IT A PRICEY ELECTRICAL PART THIS IS JUST NOT DONE. SO THEY WILL CHECK ON A DVM OR SCOPE AT THE LEADS OF BOTH SENSORS MENTIONED TO SEE IF EVERYTHING IS ON THE UP AND UP FROM THE COMPUTER. IF SO, REPLACING THE SENSORS WOULD BE THE LIKELY NEXT STEP. I WAS NOT PROPERLY INFORMED OF THE PRE EXISTING CONDITION WITH THE 2000-01 I30S I WAS NOT ALLOWED TO HAVE ANY INPUT IN THIS RECALL AND OR SUBSEQUENT SLOW DETERIORATION WITHIN THESE VITAL CONTROLLING ELECTRICAL PARTS. PERCEPTION OF A COVER UP IS BEING FOUGHT BY ME I AM REQUESTING A RETROACTIVE REVIEW BACK TO JUNE 27, 2002 OF THIS MATTER UNDER MY NEW RESEARCH MATERIAL I AM FURIOUS THAT I WAS NO??T GRANTED THE COMMON COURTEOUS IN 2002 OF BEING INFORMED ARE THERE MORE UNDISCLOSED SITUATIONS THAT I AM NOT AWARE OF? HAD I KNOWN IN 2002 WHAT I KNOW TODAY I WOULD HAVE FILED A COMPLAINT AND OR AN INQUIRY. THAT WAY I WOULD NOT HAVE LOST MY EXPIRATION DATE OF FILING AND WOULD BE ON RECORD INSTEAD OF FILING IN 2005 06 I AM PERCEIVING THIS IN THAT MANNER HOLDING SUCH CRUCIAL INFORMATION FROM A CONSUMER IS NOT FAIR NOR JUSTICE FOR CONSUMERS UNDER WHAT LAWFUL WRITINGS FORBID CONSUMERS OF SUCH CRUCIAL INFORMATION ONLY A HOME IS ABOVE THIS EXPENDITURE [email protected]. SEND YOUR DILEMMA TO ME! *NMRead more
Incident date: Jun 27, 2002
VEHICLE INVOLVED: 2000 I30 INFINITI/PURCHASED "BAND-NEW"!!! 1. "SES-ILLUMINATION" PROBLEM ORIGINATED ON JUNE 27, 2002-THROUGH. WHILE UNDER "WARRANTY"/ W ONLY "16,068", -ODO-MILEAGE! ACTIONS TAKEN ; WORK-ORDER# 10595, LIGHT OFF/ COST $89.00/ COVERED UNDER WARRANTY: {P0140-REAR O2
... SENSOR HAS "EXCESSIVE HIGH VOLTAGE}. HOW LONG WAS THIS OCCURRING, 2. SYSTEM ENGINE/DATE: 10/21/2005-TIME: 14:07:11/P/# 23710-2Y172 SELF-DIAG RESULTS/DTC RESULTS/IGN SIGNAL-PRIMARY 3/[P1320]/KNOCK SEN/CIRC-B1/[P3325]? {APP. MILEAGE 33,000?} 3. ON 12/01/2005-FRI. "SES" WARNING-LIGHT, RE-ILLUMINATED. REPAIR INVOICE #143837 ENCLOSED. VEHICLE IN-12/01/2005-SAT. & OUT ON 12/01/2005-SAT. {MILEAGE 35,939}. 4. ON 12/13/2005-TUE. "SES" WARNING LIGHT RE-ILLUMINATED. REPAIR INVOICE #144193 ENCLOSED. VEHICLE IN-12/13//2005-TUE. & OUT ON 12/15/2005-THUR. {MILEAGE 36,143}. 5. ON 12/23/2005-FRI. "SES" WARNING LIGHT RE-ILLUMINATED. REPAIR INVOICE #144459. VEHICLE IN-12/23/2005-FRI. & OUT 12/24/2005-SAT. {MILEAGE 36,297}. 6. ON 01/11/2005-TUE. "SES" WARNING LIGHT RE-ILLUMINATED ONCE AGAIN. REPAIR-INVOICES# (S), A. 008352 & B. 144987 7. 01/30/2005-MON. INVOICE# 145506 & ESTIMATE-INVOICE# 005620, ARE AVAILABLE UPON REQUEST. {36,680 MILEAGE}. *NMRead more
Incident date: Jun 27, 2002
VEHICLE INVOLVED: 2000 I30 INFINITI/PURCHASED "BAND-NEW"!!! 1. "SES-ILLUMINATION" PROBLEM ORIGINATED ON JUNE 27, 2002-THROUGH. WHILE UNDER "WARRANTY"/ W ONLY "16,068", -ODO-MILEAGE! ACTIONS TAKEN ; WORK-ORDER# 10595, LIGHT OFF/ COST $89.00/ COVERED UNDER WARRANTY: {P0140-REAR O2
... SENSOR HAS "EXCESSIVE HIGH VOLTAGE}. HOW LONG WAS THIS OCCURRING, 2. SYSTEM ENGINE/DATE: 10/21/2005-TIME: 14:07:11/P/# 23710-2Y172 SELF-DIAG RESULTS/DTC RESULTS/IGN SIGNAL-PRIMARY 3/[P1320]/KNOCK SEN/CIRC-B1/[P3325]? {APP. MILEAGE 33,000?} 3. ON 12/01/2005-FRI. "SES" WARNING-LIGHT, RE-ILLUMINATED. REPAIR INVOICE #143837 ENCLOSED. VEHICLE IN-12/01/2005-SAT. & OUT ON 12/01/2005-SAT. {MILEAGE 35,939}. 4. ON 12/13/2005-TUE. "SES" WARNING LIGHT RE-ILLUMINATED. REPAIR INVOICE #144193 ENCLOSED. VEHICLE IN-12/13//2005-TUE. & OUT ON 12/15/2005-THUR. {MILEAGE 36,143}. 5. ON 12/23/2005-FRI. "SES" WARNING LIGHT RE-ILLUMINATED. REPAIR INVOICE #144459. VEHICLE IN-12/23/2005-FRI. & OUT 12/24/2005-SAT. {MILEAGE 36,297}. 6. ON 01/11/2005-TUE. "SES" WARNING LIGHT RE-ILLUMINATED ONCE AGAIN. REPAIR-INVOICES# (S), A. 008352 & B. 144987 7. 01/30/2005-MON. INVOICE# 145506 & ESTIMATE-INVOICE# 005620, ARE AVAILABLE UPON REQUEST. {36,680 MILEAGE}. *NMRead more
Incident date: Dec 19, 2005
2000 INFINITI I30 SERVICE ENGINE SOON CAME ON. DEALER DIAGNOSED AND CONCLUDED THAT THE IGNITION COILS WENT BAD AND NEED TO REPLACE ALL 6 OF THEM. THE CAR HAD ONLY 31753 MILES ON IT. CONSIDERING THE LOW MILEAGE, IT IS TOO EARLY FOR THE COILS TO GO BAD. DEALER SAID IT IS NOT COVERED UNDER WARRANTY (FE
... DERAL EMISSIONS WARRANTY WAS STILL VALID) AND HAD TO PAY 1000 DOLLARS FOR THE JOB. *JBRead more
Incident date: Dec 19, 2005
2000 INFINITI I30 SERVICE ENGINE SOON CAME ON. DEALER DIAGNOSED AND CONCLUDED THAT THE IGNITION COILS WENT BAD AND NEED TO REPLACE ALL 6 OF THEM. THE CAR HAD ONLY 31753 MILES ON IT. CONSIDERING THE LOW MILEAGE, IT IS TOO EARLY FOR THE COILS TO GO BAD. DEALER SAID IT IS NOT COVERED UNDER WARRANTY (FE
... DERAL EMISSIONS WARRANTY WAS STILL VALID) AND HAD TO PAY 1000 DOLLARS FOR THE JOB. *JBRead more
Incident date: Jun 15, 2004
HEADLIGHTS TURN OFF WHEN COMPLETING A TURN USING TURN INDICATOR. *JB
Incident date: Sep 4, 2005
1) DRIVING AT ABOUT 10 MPH CAR WOULD NOT STOP. AFTER SWERVING AROUND THE CAR IN FRONT OF ME, I WAS ABLE TO STOP THE CAR. AFTERWARDS, CAR STOPPED OK. 2) ON SAME DAY, WHEN PARKING, CAR IN REVERSE, AND MY FOOT ON BRAKE,CAR TRIED TO ACCELERATE FOR A FEW SECONDS. AFTERWARDS OPERATED OK. *JB
Incident date: Nov 10, 2004
>2/14/04 PURCHASED 2000 INIFINITY I30 SEDAN FROM AUTOBROKER; > 11/10/04: VEHICLE AT 67,950 ODOMETER; TAKEN FIRST TIME TO PASSPORT INIFINITI/ALEXANDRIA TO CHECK LAZY/SLEEPY SHIFTING (1ST TO 2ND GEAR AND 2ND TO 3RD GEARS) PROB; DRIVEN 7 MI BY TECH; REPORTED "NO PROBLEM"/ NO SCANNER USED NO MAJOR
... TEST; SERVICE WRITER NOTED "CHECKED BY OUTSIDE SHOP" ON TICKET - AS A WARNING? >6/10/05; VEHICLE AT 71,720 MI ODOMETER; PROBLEM MORE APPARENT; TAKEN TO ROSENTHAL INIFINITI; NOW OUT OF WARRANTY THE COST IS $2291 TO FIX INIFINITI OFFERS $650 TOWARD TOTAL REPAIR "SOLENOID VALVE ASSEMPLY BODY/A/TRANS >6/16/05 RETURNED TO 1ST DEALERSHIP WITH "KNOWN SERVICE BULLETIN" AND ASKED WHY WHEN COVERED UNDER WARRANTY THEY DIDN'T FIX IT; NOW I AM EXPECTED TO PAY $2291 TO REPAIR A KNOWN PROBLEM WITH VEHICLES MADE BEFORE 2000 (MY CAR MADE 11/99)? GOOD WILL REGIONAL SERVICE MGR. OFFERED ONLY THE $650; THAT IT WAS MY FAULT NOT HAVING BEEN THE ORIGINAL OWNER WHO BROUGHT IT IN REGULARLY FOR SERVICE WITH A DEALERSHIP AND THAT OUTSIDE SHOP RECOMMENDATION WAS A "KISS OF DEATH" FOR ANY DEALERSHIP. DO THEY NOT STAND BY THEIR SERVICE BULLETINS? IT WAS A KNOWN PROBLEM THEY DIDN'T CHECK IT WHEN CAR WAS UNDER WARRANTY AND NOW I PAY BECAUSE IT IS OUT OF WARRANTY? IS THIS FAIR. OH, BUT THEY WILL SELL, WHOLESALE TO THE "OUTSIDE SHOP" THE PART OR PARTS NEEDED, AT A LESSER AMOUNT. THAT SEEMS A BIT INCONSISTENT WITH THEIR REASONING, DOESN'T IT? IT WAS ME, THE CONSUMER, WHO FOUND AND BROUGHT TO THE PASSPORT INFINITI SVC MGR THE SERVICE BULLETIN ITB00-028B TO SHOW THEM THE PROBLEM. THEY SAID ONCE GOODWILL SERVICES MAKES A CALL ON AN APPEAL THERE IS NO OTHER RECOURSE. I THINK THEY SHOULD STAND BY THEIR PROBLEMS AND PAY FOR THE REPAIR. INFINITY CONSUMER AFFAIRS FILE #497-0179 _______________ B. BARRELL THEY SHOULD COVER THE COSTRead more
Incident date: Apr 1, 2005
CONSUMER HAD TO HAVE 2000 INFINITI I30 ROTORS RESURFACED. *MR ON SEVERAL OCCASIONS, THE ROTORS WERE RESURFACED. ALL FOUR ROTORS WERE REPLACED AT 39,868. AT 62K MILES THE VEHICLE BEGAN TO VIBRATE AT 55 MPH. OTHER PROBLEMS: THE TRANSMISSION STAYED IN THE LOW GEAR TOO LONG, THERE WAS SQUEAKING
... ON THE RIGHT SIDE OF THE VEHICLE WHEN ON ROUGH ROADS, VIBRATION IN THE STEERING DUE TO THE ROTORS BEING OUT OF ROUND, THE FRONT WINDOW SQUEAKS AND THE REAR VIEW MIRROR WAS LOOSE. *SC *JBRead more
Incident date: Apr 1, 2005
CONSUMER HAD TO HAVE 2000 INFINITI I30 ROTORS RESURFACED. *MR ON SEVERAL OCCASIONS, THE ROTORS WERE RESURFACED. ALL FOUR ROTORS WERE REPLACED AT 39,868. AT 62K MILES THE VEHICLE BEGAN TO VIBRATE AT 55 MPH. OTHER PROBLEMS: THE TRANSMISSION STAYED IN THE LOW GEAR TOO LONG, THERE WAS SQUEAKING
... ON THE RIGHT SIDE OF THE VEHICLE WHEN ON ROUGH ROADS, VIBRATION IN THE STEERING DUE TO THE ROTORS BEING OUT OF ROUND, THE FRONT WINDOW SQUEAKS AND THE REAR VIEW MIRROR WAS LOOSE. *SC *JBRead more
Incident date: Dec 20, 2004
DRIVING HOME VEHICLE QUIT IN TRAFFIC. AFTER SITTING FOR APPROXIMATELY AN HOUR, VEHICLE STARTED AND WE MADE IT HOME. AFTER HAVING VEHICLE CHECKED IT WAS DETERMINED THAT THE ALTERNATOR NEEDED TO BE REPLACED/REBUILT. DIAGNOSIS DONE BY A LOCAL MECHANIC. IT WAS REBUILT. VEHICLE RAN WELL UNTIL THE 28 APRI
... L 2005 WHEN THE SAME THING OCCURRED; THIS TIME IT WOULD NOT RUN AFTER A BOOST. IT WAS TOWED TO THE DEALER, WHERE A 'REMANUFACTURED' ALTERNATOR WAS INSTALLED, AT A COST OF $850.00. THE BELTS AND A BATTERY CABLE WAS ALSO REPLACED AT THIS VISIT. MY CONCERN STEMS FROM SEEING THERE WAS A RECALL OF 97/98 INFINITY I-30'S, AND SO LEADS ME TO SURMISE THAT A PROBLEM MAY STILL EXIST WITH THE ALTERNATORS ON OTHER YEARS OF THIS VEHICLE. THE DEALER KEPT THE OLD PART.Read more
Incident date: Apr 1, 2005
CONSUMER HAD TO HAVE 2000 INFINITI I30 ROTORS RESURFACED. *MR ON SEVERAL OCCASIONS, THE ROTORS WERE RESURFACED. ALL FOUR ROTORS WERE REPLACED AT 39,868. AT 62K MILES THE VEHICLE BEGAN TO VIBRATE AT 55 MPH. OTHER PROBLEMS: THE TRANSMISSION STAYED IN THE LOW GEAR TOO LONG, THERE WAS SQUEAKING
... ON THE RIGHT SIDE OF THE VEHICLE WHEN ON ROUGH ROADS, VIBRATION IN THE STEERING DUE TO THE ROTORS BEING OUT OF ROUND, THE FRONT WINDOW SQUEAKS AND THE REAR VIEW MIRROR WAS LOOSE. *SC *JBRead more
Showing 50 of 75 complaints.