STRUCTURE
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
3,674 vehicles affected
JUNE 2006 THE FUEL PUMP STOPPED WORKING WHEN I WAS DRIVING ON THE FREEWAY, I WAS TOWED TO THE GARAGE WE NORMALLY USE FOR MAINTENANCE. THEY REPLACED THE FUEL PUMP WE DID NOT PURSUE THIS UNDER THE ORIGINAL WARRANTY ON THE VEHICLE - BIG MISTAKE! IN JANUARY 2009 THE FUEL GAUGE STOPPED WORKING AND AGAIN WE STOPPED ON THE FREEWAY AND HAD TO BE TOWED. THIS TIME IT WAS THE FUEL GAUGE. THE FUEL PUMP CANNOT BE REPLACED UNDER WARRANTY AS THIS WAS JUST FOR ONE YEAR. WE WERE ADVISED TO USE THE TRIP MILEAGE TO FILL FUEL TANK. WE HAVE HAD TWO FAILURES BOTH AT APPROXIMATELY 30MTHS. *TR
JUNE 2006 THE FUEL PUMP STOPPED WORKING WHEN I WAS DRIVING ON THE FREEWAY, I WAS TOWED TO THE GARAGE WE NORMALLY USE FOR MAINTENANCE. THEY REPLACED THE FUEL PUMP WE DID NOT PURSUE THIS UNDER THE ORIGINAL WARRANTY ON THE VEHICLE - BIG MISTAKE! IN JANUARY 2009 THE FUEL GAUGE STOPPED WORKING AND AGAIN WE STOPPED ON THE FREEWAY AND HAD TO BE TOWED. THIS TIME IT WAS THE FUEL GAUGE. THE FUEL PUMP CANNOT BE REPLACED UNDER WARRANTY AS THIS WAS JUST FOR ONE YEAR. WE WERE ADVISED TO USE THE TRIP MILEAGE TO FILL FUEL TANK. WE HAVE HAD TWO FAILURES BOTH AT APPROXIMATELY 30MTHS. *TR
JUNE 2006 THE FUEL PUMP STOPPED WORKING WHEN I WAS DRIVING ON THE FREEWAY, I WAS TOWED TO THE GARAGE WE NORMALLY USE FOR MAINTENANCE. THEY REPLACED THE FUEL PUMP WE DID NOT PURSUE THIS UNDER THE ORIGINAL WARRANTY ON THE VEHICLE - BIG MISTAKE! IN JANUARY 2009 THE FUEL GAUGE STOPPED WORKING AND AGAIN WE STOPPED ON THE FREEWAY AND HAD TO BE TOWED. THIS TIME IT WAS THE FUEL GAUGE. THE FUEL PUMP CANNOT BE REPLACED UNDER WARRANTY AS THIS WAS JUST FOR ONE YEAR. WE WERE ADVISED TO USE THE TRIP MILEAGE TO FILL FUEL TANK. WE HAVE HAD TWO FAILURES BOTH AT APPROXIMATELY 30MTHS. *TR
TL*THE CONTACT OWNS A 2003 GMC SUBURBAN. THE CONTACT STATED THAT HE PURCHASED HIS VEHICLE BRAND NEW AND HAS CURRENTLY SPENT OVER $5,000 IN REPAIRS. HE HAS BEEN TO THE DEALER FOUR DIFFERENT TIMES CONCERNING THE STEERING WHEEL VIBRATING, SHAKING, AND ROCKING WHILE DRIVING THE VEHICLE. EACH TIME HE WENT TO THE DEALER FOR THE STEERING FAILURE, THEY ALWAYS FOUND ANOTHER FAILURE TO REPORT. THE DEALER STATED THAT THE MOTOR INJECTION SYSTEM WAS BURNED OUT AND CAUSED THE STEERING FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE MEETS THE MANUFACTURER'S SPECIFICATIONS AND THAT NO OTHER ASSISTANCE COULD BE PROVIDED. HE STATED THAT THE STEERING WHEEL NEVER WORKED AND HE HAS ALL OF THE REPAIR RECEIPTS. CURRENTLY, THE SERVICE ENGINE SOON LIGHT ILLUMINATES AND THE ENGINE IS MAKING A LOUD NOISE, VIBRATING, AND MISFIRING. HE WAS INFORMED THAT THE REPAIR WOULD COST OVER $2,000. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 39,870 AND FAILURE MILEAGE WAS 30,000.
TL*THE CONTACT OWNS A 2003 GMC SUBURBAN. THE CONTACT STATED THAT HE PURCHASED HIS VEHICLE BRAND NEW AND HAS CURRENTLY SPENT OVER $5,000 IN REPAIRS. HE HAS BEEN TO THE DEALER FOUR DIFFERENT TIMES CONCERNING THE STEERING WHEEL VIBRATING, SHAKING, AND ROCKING WHILE DRIVING THE VEHICLE. EACH TIME HE WENT TO THE DEALER FOR THE STEERING FAILURE, THEY ALWAYS FOUND ANOTHER FAILURE TO REPORT. THE DEALER STATED THAT THE MOTOR INJECTION SYSTEM WAS BURNED OUT AND CAUSED THE STEERING FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE MEETS THE MANUFACTURER'S SPECIFICATIONS AND THAT NO OTHER ASSISTANCE COULD BE PROVIDED. HE STATED THAT THE STEERING WHEEL NEVER WORKED AND HE HAS ALL OF THE REPAIR RECEIPTS. CURRENTLY, THE SERVICE ENGINE SOON LIGHT ILLUMINATES AND THE ENGINE IS MAKING A LOUD NOISE, VIBRATING, AND MISFIRING. HE WAS INFORMED THAT THE REPAIR WOULD COST OVER $2,000. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 39,870 AND FAILURE MILEAGE WAS 30,000.
I WAS IN AN ACCIDENT ON JULY 3RD IN A 2003 SUBURBAN. AT THE TIME OF THE ACCIDENT, I FELT I WAS A SAFE DISTANCEE BEHIND THE CAR IN FRONT OF ME. THERE WAS CONSTRUCTION ON 635 IN DALLAS AND A CAR STOPPED IN FRONT OF THE CAR IN FRONT OF ME. WHEN I APPLIED THE BRAKES AND I REACTED VERY QUICKLY, I FELT LIKE THE BRAKES DID NOT REACT CORRECTLY AND I RAN INTO THE CAR IN FRONT OF ME. I WAS IN DISBELIEF THAT THE ACCIDENT HAD OCCURED. I HAD JUST PURCHASED THE SUBURBAN AND ATTRIBUTED THE DELYED STOPPING TIME TO THE SIZE AND WEIGHT OF THE VEHICLE. SINCE THAT ACCIDENT, I HAVE HAD (2) SITUATIONS WHERE I NEEDED TO HIT THE BRAKES VERY QUICKLY AND BOTH TIMES I FELT LIKE THE BRAKES WERE NOT WORKING CORRECTLY. I JUST NOTICED THAT GM PUT OUT A RECALL FOR 2002 SUBURBAN AND WAS CURIOUS IF THERE WERE ANY OTHER SIMILAR PROBLEMS REPORTED WITH THE 2003 SUBURBAN. THANKS, STEVE BURKE. *JB 3770 PALLOS VERDAS DR DALLAS, TX 75229 214.335.5523. *JB
Crash
UPON INSPECTING VEHICLE CONSUMER NOTICED TIRE SIDEWALL WERE DRY ROTTED. FIRESTONE AND CHEVROLET, LT245/75R16LE. *AK
WHILE DRIVING 65 MPH ABS WARNING LIGHT CAME ON, AND TWO SECONDS LATER VEHICLE SHUT OFF. AS A RESULT, POWER STEERING AND POWER BRAKES FAILED. *AK