2009 GMC SIERRA

1 recalls — 48 complaints

10V240000 Jun 4, 2010
ELECTRICAL SYSTEM
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
1,365,070 vehicles affected
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE Feb 16, 2023
The contact owns a 2009 GMC Sierra. The contact stated that while driving at an undisclosed speed, the air bag warning light was illuminated. The contact related the failure to Technical Service Bulletin Number - 09184C (Material Over Sensing and Diagnostic Module Retaining Moisture) . The vehicle was taken to a dealer, where it was diagnosed as a corroded air bag control module. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.
AIR BAGS Aug 11, 2022
2009 GMC SIERRA. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS RELATED TO TAKATA AIRBAG SAFETY RECALL. THE CONSUMER STATED THE AIRBAG LIGHT ILLUMINATED. THE DEALER STATED THE AIRBAG RECALL HAD ALREADY BEEN PERFOMED ON THE VEHICLE. THE CONSUMER PAID TO HAVE THE AIRBAG SENSOR REPAIRED.
AIR BAGS Nov 4, 2021
The contact owns a 2009 GMC Sierra 1500. The contact stated while driving at 45 MPH, he crashed into the driver's side of another vehicle. The air bags failed to deploy. The contact did not know whether a warning light illuminated. A police report was filed. The contact did not sustain any injuries and drove the vehicle to his residence. The dealer was notified of the failure and informed the contact that they could not assist with the air bags failure unless he had a recall notification. The contact also stated while driving at 40 MPH, his vehicle crashed into the rear of another vehicle and the air bags failed to deploy. There were no warning lights illuminated. The contact did not sustain any injuries and drove to his residence. A police report was not filed. The contact stated that another vehicle crashed into the rear of his vehicle. The air bags did not deploy. There were no warning lights illuminated. The contact did not sustain any injuries. A police report was filed. The contact was able to drive to his residence. The contact stated while driving at 75 MPH on a wet road, the brake pedal was depressed and the front and rear tires inadvertently locked. The vehicle slid off the road and crashed into a tree. The air bags failed to deploy. There were no warning lights illuminated. The contact stated that he did not sustain any injuries and drove to his residence. A police report was not filed. The contact received a recall notification for NHTSA Campaign Number: 21V052000 (AIR BAGS) for the front passenger air bag only. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 40,000.
Crash
AIR BAGS Oct 14, 2021
The contact called on behalf of a GM dealer where he is employed. He stated that a customer had dropped off his 2009 GMC Sierra to be serviced for NHTSA Campaign Number: 21V052000 (Air Bags). As the vehicle sat on the dealer lot with the engine off, the contact witnessed both the passenger and driver side air bags deploy without incident. The manufacturer was notified of the failure and a case was filed. The vehicle had yet to be repaired. The failure mileage was 68,895.
AIR BAGS Jun 22, 2021
Takata Recall. The contact owns a 2009 GMC SIERRA. The contact stated that the "Service airbag notification" warning light had illuminated onthe instrument panel. The contact then received a notification for NHTSA Campaign Number: 21V053000(AIRBAGS); however, the parts for the repair were unavailable. The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure was unknown. Vin tool confirms parts not available.
TRACTION CONTROL SYSTEM Mar 16, 2016
TL* THE CONTACT OWNS A 2009 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE SERVICE TRACTION CONTROL AND THE STABILIZER TRACK CONTROL WARNING LIGHTS ILLUMINATED. IN ADDITION WHEN DRIVING OVER 50 MPH, THE ENGINE MADE A CLINKING NOISE AND THEN STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
ENGINE Mar 16, 2016
TL* THE CONTACT OWNS A 2009 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE SERVICE TRACTION CONTROL AND THE STABILIZER TRACK CONTROL WARNING LIGHTS ILLUMINATED. IN ADDITION WHEN DRIVING OVER 50 MPH, THE ENGINE MADE A CLINKING NOISE AND THEN STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
FUEL/PROPULSION SYSTEM Dec 1, 2015
TL* THE CONTACT OWNS A 2009 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT FUEL INJECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,844. UPDATED 02/19/16*LJ; UPDATED 05/02/18*JB
STRUCTURE:BODY:DOOR Nov 16, 2015
TL* THE CONTACT OWNS A 2009 GMC SIERRA. WHEN THE VEHICLE WAS STARTED, THE DOORS AUTOMATICALLY LOCKED AS DESIGNED. WHEN THE VEHICLE WAS PLACED IN THE PARK POSITION, THE DOORS FAILED TO UNLOCK. THE CONTACT HAD TO MANUALLY UNLOCK THE VEHICLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE DOOR ACTUATORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. UPDATED 1/21/16 *SS *CN
ELECTRICAL SYSTEM Nov 16, 2015
TL* THE CONTACT OWNS A 2009 GMC SIERRA. WHEN THE VEHICLE WAS STARTED, THE DOORS AUTOMATICALLY LOCKED AS DESIGNED. WHEN THE VEHICLE WAS PLACED IN THE PARK POSITION, THE DOORS FAILED TO UNLOCK. THE CONTACT HAD TO MANUALLY UNLOCK THE VEHICLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE DOOR ACTUATORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. UPDATED 1/21/16 *SS *CN
STRUCTURE:BODY Oct 1, 2015
DASHBOARD CRACKING
AIR BAGS Sep 9, 2015
ABOUT A YEAR GO STARDED TO SEE A CRACK ON THE DASHBOARD BY THE AIR BAG
UNKNOWN OR OTHER Jul 12, 2015
THE SPRING ON THE SPARE TIRE HOLDER BROKE AND I FOUND IT ON THE GROUND. THE SPRING ITSELF IS NOT AVAILABLE AND I HAD TO HAVE THE DEALER REPLACE THE ENTIRE ASSEMBLY AT A COST OF NEARLY $300. HAD THIS TIRE COME LOOSE DURING HIGH SPEED TRAVEL IT COULD HAVE CAUSED LOSS OF CONTROL. I GUESS I'M LUCKY I FOUND THE SPRING AND THE PROBLEM.
UNKNOWN OR OTHER May 19, 2015
MY DASHBOARD IS DISINTEGRATING. IT STARTED WITH A FEW HAIRLINE CRACKS, BUT NOW THERE ARE FIST SIZED HOLES IN MY DASHBOARD, AND IT IS FULL OF CRASKS. IF I WAS IN A CAR ACCIDENT, I WOULD HAVE A FACE FULL OF PLASTIC SHARDS.
ELECTRICAL SYSTEM Feb 13, 2015
I GOT OUT OF MY TRUCK, HAD LEFT THE KEYS IN THE IGNITION, WALKED OVER TO GET SOMETHING OFF THE GROUND AND HEARD THE HORN BLOW. I WALKED BACK OVER TO THE TRUCK TO GET BACK IN AND IT WAS LOCKED. I CALLED ON STAR AND THEY COULDN'T UNLOCK IT SO THEY HAD TO SEND A LOCK-OUT SERVICE TO UNLOCK THE TRUCK. THIS HAS HAPPENED AT LEAST FIVE TIMES IN THE PAST THREE YEARS, THREE IN WHICH ON STAR HAD UNLOCKED IT. *TR
STRUCTURE:BODY:DOOR Feb 12, 2015
TL* THE CONTACT OWNS A 2009 GMC SIERRA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR HANDLE FRACTURED. THE CONTACT STATED THAT THE DOOR HAD TO BE OPENED FROM THE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED THAT THE PART CAME IN ONE PIECE AND THE ENTIRE PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 4/20/15*CN
LATCHES/LOCKS/LINKAGES:DOORS:LATCH Feb 12, 2015
TL* THE CONTACT OWNS A 2009 GMC SIERRA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR HANDLE FRACTURED. THE CONTACT STATED THAT THE DOOR HAD TO BE OPENED FROM THE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED THAT THE PART CAME IN ONE PIECE AND THE ENTIRE PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 4/20/15*CN
ELECTRONIC STABILITY CONTROL (ESC) Jan 14, 2015
I AM HAVING SERIOUS PROBLEMS WITH THE STABILITRAK ELECTRONIC STABILITY CONTROL SYSTEM. WHENEVER IT GETS COLD ( BELOW APPROX. 38 DEGREES) THE STABILITRAK SYSTEM MALFUNCTIONS. EVEN IF I TURN IT OFF IT STILL AFFECTS THE PERFORMANCE OF THE ENGINE (LOW SPEED, ENGINE HESITATING). THE TRUCK RUNS FINE IN WARMER WEATHER JUST CRAPS OUT WHEN ITS COLD. I SEE THAT THERE ARE MANY OTHER INSTANCES OF DISTRESSED DRIVERS WHO ARE HAVING THEIR 'TRAC ' 'STAB, ABS LIGHT AND ENGINE LIGHTS EITHER GOING ON ONE AT A TIME OR SIMULTANEOUSLY BECAUSE OF THIS SYSTEM. THIS IS A STUPID SYSTEM THAT NEEDS TO BE REDESIGNED OR ELIMINATED ALL TOGETHER. IN ANY EVENT I DON'T FEEL AS THOUGH I SHOULD BE THE ONE TO PAY FOR THE MANUFACTURES MISTAKES IN DESIGN. *TR
ELECTRICAL SYSTEM Jan 10, 2015
IN COLD WEATHER THE INSTRUMENT CLUSTER DOES NOT WORK, THE ONLY THING THAT DOES WORK IS THE BACK LIGHTING. *TR
VEHICLE SPEED CONTROL Jan 8, 2015
TL* THE CONTACT OWNS A 2009 GMC SIERRA. WHILE DRIVING 60 MPH, THE ENGINE POWER SUDDENLY REDUCED TO 40 MPH AND THE ENGINE COMPLETELY SHUT OFF. THE ENGINE RESTARTED WITH SLOW ACCELERATION AND UNKNOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE POSITION SENSOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
ENGINE Jan 8, 2015
TL* THE CONTACT OWNS A 2009 GMC SIERRA. WHILE DRIVING 60 MPH, THE ENGINE POWER SUDDENLY REDUCED TO 40 MPH AND THE ENGINE COMPLETELY SHUT OFF. THE ENGINE RESTARTED WITH SLOW ACCELERATION AND UNKNOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE POSITION SENSOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
STRUCTURE:BODY:DOOR Dec 15, 2014
TL* THE CONTACT OWNS A 2009 GMC SIERRA. THE CONTACT STATED THAT THE CHROME PLATING WAS SEPARATING FROM ALL OF THE INTERIOR DOOR HANDLES. THE CONTACT MENTIONED THAT THE PARTS THAT WERE STICKING OUT WERE VERY SHARP. THE CONTACT SUSTAINED MINOR CUTS ON THE RIGHT HAND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
1 injured
ELECTRICAL SYSTEM Nov 23, 2014
I' M WRITING IN TOO COMPLAIN ABOUT THE DASHBOARD CLUSTER ON MY 2009 GMC SIERRA. I SEE THAT A RECALL ALONG WITH A LAWSUIT WITH THIS SAME ISSUE WAS SUBMITTED. I HAVE BEEN GOING BACK AND FORTH WITH GMC ON THIS ISSUE SINCE 2011. THEY STATED IT WAS A FUSE AND REPLACED THE FUSE , BUT MY DASHBOARD ALONG WITH ALL THE GAUGES GO OUT EVERY COUPLE OF MONTHS. I WAS TOLD THEY DIDN'T KNOW WHAT THE PROBLEM WAS BUT OBVIOUSLY THEY DID. THIS ISSUE WAS NOTED AFTER A CLASS ACTION LAWSUIT WAS FILED. THIS IS A VERY EXPENSIVE FIX THAT SHOULD HAVE BEEN TAKEN CARE OF WHEN IT FIRST HAPPENED IN 2011. THE LAST TIME MY DASHBOARD WENT OUT (WHILE DRIVING) WAS 10/14/2014. *TR
AIR BAGS Oct 28, 2014
TL* THE CONTACT OWNS A 2009 GMC SIERRA. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
ELECTRICAL SYSTEM Sep 4, 2014
TL* THE CONTACT OWNS A 2009 GMC SIERRA. THE CONTACT STATED THAT THE VEHICLE WOULD REMAIN ON AFTER THE KEY WAS REMOVED FROM THE IGNITION SWITCH. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
STRUCTURE:BODY Aug 19, 2014
TL* THE CONTACT OWNS A 2009 GMC SIERRA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH, THE SPARE TIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
LATCHES/LOCKS/LINKAGES Jun 16, 2014
POWER LOCKS QUIT WORKING HAVE TO USE THE KEY TO OPEN DOORS. *TR
ELECTRICAL SYSTEM Jun 16, 2014
POWER LOCKS QUIT WORKING HAVE TO USE THE KEY TO OPEN DOORS. *TR
ELECTRICAL SYSTEM Jun 10, 2014
ABOUT 2 MONTHS AFTER WE PURCHASED OUR PRE-OWNED 2009 GMC SIERRA DENALI WE STARTED HAVING PROBLEMS WITH THE ENGINE POWER AND ALL SENSORS GOING OFF. THE SENSORS START GOING OFF THE STABILITY CONTROL CUTS OFF IT SAYS ENGINE POWER REDUCED THEN DOESN'T WANT TO SHIFT AND KILLS IN MIDDLE OF TRAFFIC. IT WILL DO IT FOR A FEW DAYS AND THEN JUST STARTS WORKING RIGHT AGAIN. SO WE NEVER KNOW WHEN IT'S GOING TO HAPPEN OR WHERE WE WILL BE. IT'S LIKE IT'S NOT RUNNING ON ALL CYLINDERS. *TR
ELECTRONIC STABILITY CONTROL (ESC) Jun 10, 2014
ABOUT 2 MONTHS AFTER WE PURCHASED OUR PRE-OWNED 2009 GMC SIERRA DENALI WE STARTED HAVING PROBLEMS WITH THE ENGINE POWER AND ALL SENSORS GOING OFF. THE SENSORS START GOING OFF THE STABILITY CONTROL CUTS OFF IT SAYS ENGINE POWER REDUCED THEN DOESN'T WANT TO SHIFT AND KILLS IN MIDDLE OF TRAFFIC. IT WILL DO IT FOR A FEW DAYS AND THEN JUST STARTS WORKING RIGHT AGAIN. SO WE NEVER KNOW WHEN IT'S GOING TO HAPPEN OR WHERE WE WILL BE. IT'S LIKE IT'S NOT RUNNING ON ALL CYLINDERS. *TR
ENGINE Jun 10, 2014
ABOUT 2 MONTHS AFTER WE PURCHASED OUR PRE-OWNED 2009 GMC SIERRA DENALI WE STARTED HAVING PROBLEMS WITH THE ENGINE POWER AND ALL SENSORS GOING OFF. THE SENSORS START GOING OFF THE STABILITY CONTROL CUTS OFF IT SAYS ENGINE POWER REDUCED THEN DOESN'T WANT TO SHIFT AND KILLS IN MIDDLE OF TRAFFIC. IT WILL DO IT FOR A FEW DAYS AND THEN JUST STARTS WORKING RIGHT AGAIN. SO WE NEVER KNOW WHEN IT'S GOING TO HAPPEN OR WHERE WE WILL BE. IT'S LIKE IT'S NOT RUNNING ON ALL CYLINDERS. *TR
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE May 23, 2014
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
AIR BAGS May 23, 2014
TL* THE CONTACT OWNS A 2009 GMC SIERRA 2500. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE AIR BAG MODULE AND SENSOR WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE 55,544. UPDATED 8/11/14*CN THE CONSUMER STATED THE AIRBAG CONTROL FAILED. THE DEALER ADVISED THIS WAS DUE TO MOISTURE/SALT. THE MANUFACTURER REFUSED TO FULLY REPAIR THE VEHICLE UNDER THE EXTENDED WARRANTY DUE TO THE HIGH MILEAGE. UPDATED 09/5/2014 *JS
SUSPENSION Apr 15, 2014
MY WIFE WAS DRIVING APPROXIMATELY 45MPH IN FALL RIVER WHEN ALL OF A SUDDEN WE HEARD A LARGE BANG UNDERNEATH THE VEHICLE, UPON LOOKING IN THE REAR MIRROR I NOTICED A LARGE STEEL ITEM SHOOT OUT FROM UNDERNEATH THE VEHICLE SLIDING FAST BEHIND THE VEHICLE WITH SPARKS NOTICED AS IT WAS DARK, AND INTO ONCOMING TRAFFIC WHICH HAD TO SWERVE TO AVOID AN ACCIDENT AND AVOID THE PROPELLED STEEL LEAF SPRING. NO ACCIDENT OCCURRED, LEAF SPRING WAS RECOVERED FROM THE ROAD AFTER PULLING VEHICLE OVER AND NOTED IT CAME FROM RIGHT REAR OF VEHICLE WHERE IT HAD SNAPPED OFF. THIS INCIDENT CREATED AN EXTREMELY POTENTIALLY SERIOUS CONDITION WHICH COULD HAVE CAUSED IT TO GO INTO THE VEHICLE TRAVELING BEHIND US. UPON BRINGING THIS VEHICLE TO KELLY'S TIRES IN MIDDLEBORO, THEY STATED AND I QUOTE "LET ME GUESS YOUR VEHICLE IS A 2009 SIERRA, THIS HAS BEEN A COMMON PROBLEM WITH THIS PARTICULAR MAKE, MODEL AND YEAR VEHICLE, BUT THERE IS NO RECALL AT THIS TIME". THIS PROBLEM IS SERIOUS, NOT TO MENTION VERY COSTLY FOR THE CONSUMER TO REPAIR A FAULTY PART! THIS VEHICLE SHOULD HAVE A RECALL BEFORE SOMEONE GETS SERIOUSLY HURT IF IT HAPPENS AT A HIGH RATE OF SPEED, BECAUSE AT THE LOW RATE OF 45, WE WERE VERY LUCKY IT DID NOT KILL SOMEONE. NO EXCUSE GM NEEDS TO RECALL/REPLACE/REIMBURSE ITS CONSUMERS...UPDATED 06/03/14 *BF *TT UPDATED 8/22/2017
STRUCTURE Feb 3, 2014
3 CRACKS APPEARED IN THE TOP OF THE DASH. ONE 2" LONG RUNNING FROM THE AIR BAG COVER FORWARD TO EDGE OF DASH SECTION. 2 CRACKS ON BACK OF INSTRUMENT CLUSTER ONE ON RIGHT SIDE 4" LONG, AND ONE ON THE LEFT SIDE ABOUT 6" LONG. VEHICLE HAS NOT BEEN IN ANY ACCIDENTS. THIS SEEMS TO BE A COMMON PROBLEM THAT GM IS IGNORING. *TR
WHEELS Jan 29, 2013
TL* THE CONTACT OWNS A 2009 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE WHEEL COVERS BECAME DETACHED FROM THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER TWICE FOR DIAGNOSIS AND EACH TIME, THE WHEEL COVERS WERE REPLACED. THE FAILURE RECURRED SO OFTEN THAT THE DEALER STATED THAT THEY WOULD NO LONGER REPLACE THE COVERS AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 55,500.
SERVICE BRAKES Nov 26, 2012
I STATED MY TRUCK TO WARM IT UP WHEN I GOT IN AND STARTED TO DRIVE I HAD NO POWER STEERING OR POWER BRAKES. I REVVED THE MOTOR A LITTLE AND I COULD HEAR THE POWER STEERING PUMP MAKE A NOISE AND IT STARTED WORKING. I TOOK IT TO THE DEALER WHO SAID THEY COULD NOT FIND ANYTHING WRONG. *TR
STEERING Nov 26, 2012
I STATED MY TRUCK TO WARM IT UP WHEN I GOT IN AND STARTED TO DRIVE I HAD NO POWER STEERING OR POWER BRAKES. I REVVED THE MOTOR A LITTLE AND I COULD HEAR THE POWER STEERING PUMP MAKE A NOISE AND IT STARTED WORKING. I TOOK IT TO THE DEALER WHO SAID THEY COULD NOT FIND ANYTHING WRONG. *TR
VEHICLE SPEED CONTROL Aug 22, 2012
TL* THE CONTACT OWNS A 2009 GMC SIERRA. THE CONTACT STATED THAT THERE WAS A DELAY WHENEVER HE ATTEMPTED TO ACCELERATE, ONCE IT ENGAGED THE VEHICLE ACCELERATED UNEXPECTEDLY. AS A RESULT HE HAD TO USE BOTH FEET TO ENGAGE THE BRAKES IN ORDER TO SLOW DOWN THE VEHICLE. THE FAILURE RECURRED CAUSING THE VEHICLE TO CRASH INTO ANOTHER VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER BUT THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 22,000.
Crash
STEERING Jun 27, 2012
I WAS BACKING OUT OF A PARKING SPACE AND BUMPED THE CURB WITH THE RIGHT FRONT TIRE AT LESS THAN 1/2 MPH. PULLED FORWARD AND THEN BACKED OUT AGAIN WITHOUT CURB CONTACT. DROVE LESS THAN 50 FEET AND WAS UNABLE TO STEER THE VEHICLE. THE RIGHT FRONT INNER TIE ROD HAD FAILED CAUSING LOSS OF STEERING. EXAMINATION OF THE FRACTURE SURFACE OF THE TIE ROD SHOWED A FATIGUE FRACTURE THAT HAD PROPAGATED TO OVER 1/3RD OF THE CROSS SECTIONAL AREA. PHOTOGRAPHS OF THE FRACTURE SURFACE WERE SENT TO A WORLD RENOWNED METALLURGIST AND WAS CONFIRMED TO BE A FATIGUE FRACTURE. I CONTACTED GM CUSTOMER CARE REGARDING MY SAFETY CONCERNS AND WAS ASSIGNED CASE NUMBER [XXX]. GM WAS COMPLETELY UNINTERESTED IN THE FACT THAT THE ROD FAILED AND HAD A PRE-EXISTING FATIGUE FRACTURE IN THE ROD. I SUGGESTED THAT THEIR ENGINEERS SHOULD EXAMINE THE PARTS TO DETERMINE WHETHER MY CONCERNS WERE VALID. AGAIN, THEIR REPRESENTATIVE WAS COMPLETELY UNINTERESTED IN EVALUATING THE SAFETY ASPECTS OF THE FAILURE OR ACCESSING THE PARTS FOR FURTHER ANALYSIS. HAD THE ROD END FAILED AT HIGHWAY SPEED, THIS EVENT WOULD LIKELY HAVE BEEN CATASTROPHIC AND ENDED IN A MAJOR ACCIDENT. GM STATED THEY WOULD NOT PURSUE THE ISSUE FURTHER BECAUSE THERE WAS AN IMPACT INVOLVED IN THE FAILURE EVEN THOUGH THE IMPACT WAS LESS THAN 1/2 MPH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
ELECTRICAL SYSTEM Sep 29, 2011
AFTER BEING STRUCK FROM BEHIND THE PASSENGER SIDE REAR DOOR LOCKS AND WINDOWS WOULD NOT OPERATE. AT THE REPAIR SHOP TEXAS THEY STATED " THIS WAS NOT A RESULT OF THE CRASH BUT A KNOWN DEFECT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
Crash 1 injured
SEAT BELTS Sep 29, 2011
THE FRONT PASSENGER SIDE SEAT BELT BUCKLE FAILED. IT WILL NO LONGER LOCK AND LETS THE BELT FREE IF ENGAGED. VEHICLE WAS PURCHASED AT TEXAS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
EQUIPMENT Apr 15, 2011
TL* THE CONTACT OWNS A 2009 GMC SIERRA EQUIPPED WITH A WEBASTO HOLLANDIA TVS 900 SUN ROOF. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10E038000 (VISIBILITY:SUN ROOF ASSEMBLY). THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS TOLD THAT THE PARTS NECESSARY TO REMEDY THE RECALL WERE UNAVAILABLE. THE CONTACT CONTINUED TO SPEAK WITH THE MANUFACTURER FOR APPROXIMATELY THREE MONTHS AND WAS CONTINUOUSLY TOLD THAT THE PARTS WERE STILL UNAVAILABLE. THE CONTACT ALSO STATED THAT THE DATE ON THE ACTUAL RECALL NOTICE WAS AUGUST 2010 BUT THE NOTICE WAS NOT RECEIVED UNTIL JANUARY 2011. THE FAILURE MILEAGE WAS 22,000 AND THE CURRENT MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE.
AIR BAGS Jul 22, 2010
TL*THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT STARTED THE IGNITION AND HEARD A LOUD KNOCKING NOISE ON THE OUTSIDE OF THE VEHICLE. THE FAILURE BEGAN ONE WEEK AFTER THE VEHICLE WAS PURCHASED. IN ADDITION, THE BRAKES WOULD SHAKE AND VIBRATE WHEN THEY WERE ENGAGED. THE ENGINE CONSUMED AN EXCESSIVE AMOUNT OF OIL. THE AIR BAG SENSOR ALSO CAUSED THE AIR BAG WARNING LIGHT INDICATOR TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ENGINE AND AIR BAG SENSORS WERE REPLACED. THE ENGINE FAILURE CONTINUED TO OCCUR AFTER THE ENGINE WAS REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FIFTEEN TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND ONLY OFFERED HER A FREE OIL CHANGE FOR ONE YEAR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
SERVICE BRAKES, HYDRAULIC Jul 22, 2010
TL*THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT STARTED THE IGNITION AND HEARD A LOUD KNOCKING NOISE ON THE OUTSIDE OF THE VEHICLE. THE FAILURE BEGAN ONE WEEK AFTER THE VEHICLE WAS PURCHASED. IN ADDITION, THE BRAKES WOULD SHAKE AND VIBRATE WHEN THEY WERE ENGAGED. THE ENGINE CONSUMED AN EXCESSIVE AMOUNT OF OIL. THE AIR BAG SENSOR ALSO CAUSED THE AIR BAG WARNING LIGHT INDICATOR TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ENGINE AND AIR BAG SENSORS WERE REPLACED. THE ENGINE FAILURE CONTINUED TO OCCUR AFTER THE ENGINE WAS REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FIFTEEN TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND ONLY OFFERED HER A FREE OIL CHANGE FOR ONE YEAR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
ENGINE AND ENGINE COOLING Jul 22, 2010
TL*THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT STARTED THE IGNITION AND HEARD A LOUD KNOCKING NOISE ON THE OUTSIDE OF THE VEHICLE. THE FAILURE BEGAN ONE WEEK AFTER THE VEHICLE WAS PURCHASED. IN ADDITION, THE BRAKES WOULD SHAKE AND VIBRATE WHEN THEY WERE ENGAGED. THE ENGINE CONSUMED AN EXCESSIVE AMOUNT OF OIL. THE AIR BAG SENSOR ALSO CAUSED THE AIR BAG WARNING LIGHT INDICATOR TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ENGINE AND AIR BAG SENSORS WERE REPLACED. THE ENGINE FAILURE CONTINUED TO OCCUR AFTER THE ENGINE WAS REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FIFTEEN TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND ONLY OFFERED HER A FREE OIL CHANGE FOR ONE YEAR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
EXTERIOR LIGHTING Aug 14, 2009
I RECENTLY PURCHASED A GMC SIERRA CREW CAB PICKUP . WHEN IT RAINS, THE RIGHT FRONT HEADLIGHT FOGS UP CREATING A HAZARD AS ON COMING TRAFFIC CANNOT SEE MY TURN SIGNAL. THE LEFT LIGHT DOES NOT FOG UP. NOW, THE LAW OF PHYSICS TELLS ME THERE IS A LEAK IN THE HEADLIGHT AND NATURALLY THE MOISTURE WILL CONDENSE ON THE COOLEST PART OF THE LIGHT WHICH IS THE GLASS . I HAVE WRITTEN GMC WITH THE COMPLAINT AND THEY WILL NOT ANSWER MY COMPLAINT. THIS IS A SAFETY HAZARD. MY NAME IS GAINES SMITH. TRUCK WAS PURCHASED AT HAFNER MOTORS, BATESVILLE MISS. *TR
ELECTRICAL SYSTEM:WIRING Apr 1, 2009
2009 GMC SIERRA HAD A INCORRECT MARKED WIRE FOR THE TRAILER POWER. *NJ THE CONSUMER STATED WHEN CONNECTING THE TRAILER POWER, HE CONNECTED THE WIRE AT THE FUSE PANEL MARKED TRAILER POWER FEED. WHEN THERE WAS NO POWER AT THE TRAILER CONNECTION HE CONTACTED THE DEALER. THEY DETERMINED THAT THE WIRE MARKED TRAILER POWER FEED WAS NOT THE TRAILER POWER FEED WIRE. THEY DISCONNECTED THE WIRE AND CONNECTED A DIFFERENT WIRE WHICH DID IN FACT SUPPLY POWER TO THE TRAILER CONNECTION. *JB