2014 FREIGHTLINER SPRINTER 3500
5 recalls, 0 complaints - 97 TSBs
21V042000 Feb 3, 2021
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
Consequence
If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.
19V004000 Jan 8, 2019
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or rep... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
17V272000 Apr 21, 2017
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.
Consequence
The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
17V093000 Feb 10, 2017
AIR BAGS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit m... Read more
Consequence
If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
Remedy
DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
16V077000 Feb 10, 2016
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Defect Description
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 25... Read more
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Va... Read more
No complaints found for this vehicle.
Technical Service Bulletins, 2014 FREIGHTLINER SPRINTER 3500
97 manufacturer communications from 89 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 42 |
| 060000 ENGINE AND ENGINE COOLING | 10 |
| 350000 EQUIPMENT | 9 |
| 060000 ENGINE (PWS) | 7 |
| 090000 FUEL SYSTEM, OTHER | 6 |
| 070000 FUEL SYSTEM, GASOLINE | 4 |
| 110000 ELECTRICAL SYSTEM | 3 |
| 080000 FUEL SYSTEM, DIESEL | 3 |
LI07.16-N-075574
Dec 2, 2022
110000 ELECTRICAL SYSTEM
Problem: Vehicle fails smog test Cause In the event the Engine Control Module (CDI) detects a fault with the Water Pump Short Circuit to Battery diagnostic, Fault Code P260312 and/or P260315 may set and prevent the readiness monitor
LI07.16-N-075574
Dec 2, 2022
060000 ENGINE AND ENGINE COOLING
Problem: Vehicle fails smog test Cause In the event the Engine Control Module (CDI) detects a fault with the Water Pump Short Circuit to Battery diagnostic, Fault Code P260312 and/or P260315 may set and prevent the readiness monitor
2022110005-1
Nov 23, 2022
060000 ENGINE AND ENGINE COOLING
Software Update - Water Pump Diagnostics
LI07.16-N-075574
Nov 21, 2022
060000 ENGINE AND ENGINE COOLING
SMOG Test will not complete successfully. NOTE: Customers may come to dealership as instructed by ISP (Independent Service Provider) based on instructions from a TSB (Technical Service Bulletin). Access to the TSBs can be found via https:
LI07.16-N-075574
Nov 21, 2022
080000 FUEL SYSTEM, DIESEL
SMOG Test will not complete successfully. NOTE: Customers may come to dealership as instructed by ISP (Independent Service Provider) based on instructions from a TSB (Technical Service Bulletin). Access to the TSBs can be found via https:
2020040005
May 6, 2022
060000 ENGINE AND ENGINE COOLING
2020040005 Modification to the emissions control system
NC3COD2ND
Apr 1, 2022
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Modification to the emission control system.
Initial NCU MY19
Sep 14, 2020
070000 FUEL SYSTEM, GASOLINE
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
Initial NCU MY19
Sep 14, 2020
080000 FUEL SYSTEM, DIESEL
Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s O
sbh00022
Feb 28, 2019
350000 EQUIPMENT
Reminder: Paper Service Bulletin Mailings Are Discontinued
sb00044
Feb 25, 2019
350000 EQUIPMENT
Reminder: Paper Service Bulletin Mailings Are Discontinued
Sprinter Weekly
Mar 16, 2018
350000 EQUIPMENT
Status of Parts Ordering - Sprinter
Sprinter Weekly
Mar 16, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Status of Parts Ordering - Sprinter
17-029
Dec 25, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Computer Hook-Up Standard Diagnostic Time Update
17CSA25
Dec 21, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
17CSA25 New Method for Uploading Diagnostic Log Files to the CSC
17CSA24
Dec 14, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
17CSA24 Holiday Schedule for the Detroit Customer Support Center
17-028
Dec 11, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
OWL Enhancement Service Model Field
17CSA23r
Dec 7, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
17CSA23r Detroit CSC closed December 14, 2017 from 11:15 am - 1:15 pm Eastern Time
17-027
Dec 4, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Classroom Training in 2018
17-026
Dec 4, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
17-026 Holiday Closure 2017
17TL25
Dec 1, 2017
020000 SUSPENSION
17TL25 TruckCam? Alignment System
Sprinter Weekly
Dec 1, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Status of Parts Ordering - Sprinter
14CSA23
Oct 27, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
sbh0002
Jun 17, 2017
350000 EQUIPMENT
Technical Publications Ordering
0525-16
May 1, 2016
353000 EQUIPMENT:ELECTRICAL
FMI 3,4,5 Digital Output 2 10 Circuit
16TS7
Mar 28, 2016
080000 FUEL SYSTEM, DIESEL
16TS7 Reman Diesel Particulate Filter Serial Number
16-011
Mar 28, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
16-011 New Detroit Camshaft Housing Seal Standard Repair Time
16-010
Mar 28, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Recognition Program Suspension
16-008
Mar 21, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
New Detroit Bearing Failure Analysis Standard Diagnostic Time
16-009R
Mar 21, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
16-009R_OWL Enhancements
16-007
Mar 7, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Canadian Warranty Parts Return Address Change
15TL20
Sep 17, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Detroit Data Summaries Application and Kits Are No Longer Available Through PDC
15-028A
Sep 14, 2015
060000 ENGINE AND ENGINE COOLING
15-028 New Detroit Coolant Line SRTs
15-028
Sep 14, 2015
060000 ENGINE AND ENGINE COOLING
_NewDetroitCoolantLineSRTs
15-029
Sep 14, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
_Warranty Recognition Program - Coming Soon
14TL8
Oct 31, 2014
350000 EQUIPMENT
14TL8 TorcUP? Non-Impacting Torque Tool.
14-040
Oct 27, 2014
060000 ENGINE (PWS)
14-040 Additional Detroit CLOs for the Heavy Duty Engine Platform
14-038
Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-038 Additional Detroit Standard Repair Times
14-039
Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-039 New Detroit Standard Diagnostic Times
14-040A
Oct 27, 2014
060000 ENGINE (PWS)
14-040_Additional_CLOs Additional Detroit CLOs for the Heavy Duty Engine Platform
14-039A
Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-039_additional_SDTs New Detroit Standard Diagnostic Times
14-038A
Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-038_New_SRTs Additional Detroit Standard Repair Times.
14-036
Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-036-DLR DTNA & JAD Highlights - Q3
14CSA22
Oct 24, 2014
114000 ELECTRICAL SYSTEM:WIRING
14CSA22 DTNA Chassis Wiring Diagrams
14WO-9
Oct 24, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14WO-9_Warranty_Access Detroit New User Warranty Access Request
14TL9
Oct 23, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14TL9 Special Tool Warranty Program.
14TL7
Oct 15, 2014
354000 EQUIPMENT:MECHANICAL
14TL7 DD Platform Flywheel Housing Runout Tool W470589032100
14CSA21
Oct 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA21 Holiday Schedule for the Detroit Customer Support Center ?
14CSA20
Oct 10, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA20 EGR Valve Actuator Kit P/N E23539699
1010-14
Oct 10, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
1010-14 SPN 2623 (CPC) (GHG14)
1009-14
Oct 9, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
1009-14 SPN 5016 (ACM) (GHG14)
1008-14
Oct 8, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
1008-14 SPN 3510FMI 4,7, and 8 (CPC)(GHG14)
1007-14
Oct 7, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
1007-14 SPN 5016/FMI 3, 4 (ACM) (EPA10)
1006-14
Oct 6, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
1006-14 SPN 4374 (ACM) (GHG14)
1005-14
Oct 5, 2014
060000 ENGINE AND ENGINE COOLING
1005-14 Oil Coolant Module
1005-14
Oct 5, 2014
118000 ELECTRICAL SYSTEM:SOFTWARE
1005-14 Oil Coolant Module
1003-14
Oct 3, 2014
113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY
1003-14 Rough Running or Stalling.
sbw5460
Oct 1, 2014
110000 ELECTRICAL SYSTEM
sbw5460 Powernet Distribution Box Fuse Retention on the Keep-Alive
sb2080
Oct 1, 2014
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
sb2080 Australian CST M1400 Isolated Radiator Retrofit
sb54287
Oct 1, 2014
110000 ELECTRICAL SYSTEM
sb54287 Powernet Distribution Box Fuse Retention on the Keep-Alive
18SP705REV5
Oct 1, 2014
350000 EQUIPMENT
18SP705Rev5 18SP705Rev5 ? DD Platform Delta Pressure Sensor
18SP684REV4
Oct 1, 2014
350000 EQUIPMENT
18SP684Rev4 18SP684Rev4 ? EPA07 and EPA10 DD Platform EGR Delta Pressure Sensor Update
14TL5
Jul 29, 2014
350000 EQUIPMENT
14TL5 ABS Power Line Carrier Converter Available Through PDC
14TL2
Jul 29, 2014
060000 ENGINE (PWS)
14TL2 DD Platform Engine Stand Adapter W060589023100
14-028
Jul 28, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-028 Remy Extended Coverage Direct File
14TS19
Jul 24, 2014
090000 FUEL SYSTEM, OTHER
14TS19 DD Platform High Pressure Fuel Lines
14-027
Jul 23, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-027 Detroit's New Consolidated Labor Operations (CLOs
14-026
Jul 21, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-026-DLR SelecTruck Warranty Enhancements
715-14
Jul 15, 2014
060000 ENGINE AND ENGINE COOLING
715-14 Symptom Diagnostics - Coolant Los
714-14
Jul 14, 2014
060000 ENGINE (PWS)
714-14 Symptom Diagnostics - Low Engine Compression
14-024
Jul 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-024-DLR DTNA & JAD Highlights - Q1 & Q2
14-023
Jul 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-023 Detroit Axles Pre-Approval Changes
14-022
Jul 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-022 Pre-Approval Threshold Increase From $2,500 to $5,000 USD
713-14
Jul 13, 2014
060000 ENGINE AND ENGINE COOLING
713-14 Symptom Diagnostics - Combustion Gas in Coolant
713-14
Jul 13, 2014
070000 FUEL SYSTEM, GASOLINE
713-14 Symptom Diagnostics - Combustion Gas in Coolant
712-14
Jul 12, 2014
060000 ENGINE AND ENGINE COOLING
712-14 Engine Coolant Temperature
20-73
Jul 1, 2014
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
20-73 - CANCELED: Cascadia Radiator Update?EPA10 with DDC Engines
20-75
Jul 1, 2014
060000 ENGINE (PWS)
20-75 - CANCELED: Cascadia Radiator Update?EPA10 with Cummins ISX Engines
14TS5
Mar 7, 2014
162000 STRUCTURE:BODY
14TS5 Replacing Damaged Aftertreatment Sensor Bosses
14TS4
Feb 28, 2014
350000 EQUIPMENT
14TS4 Valve and Liner Installation Tool Issue
0228-14
Feb 28, 2014
060000 ENGINE (PWS)
0228-14 Engine Oil Leaks - Oil Dye Method
13wo3re
Feb 25, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
13wo3rev2_final Actual Labor Hours on Detroit Claims
0224-14
Feb 24, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
0224-14 SPN 1590 FMI 9 - CPC- All Years February 2014
0219-14
Feb 19, 2014
090000 FUEL SYSTEM, OTHER
0219-14 Metal in Fuel
0215-14
Feb 15, 2014
090000 FUEL SYSTEM, OTHER
0215-14 Check for Rough Running or Stalling - Three-Filter Fuel System
0210-14
Feb 10, 2014
090000 FUEL SYSTEM, OTHER
0210-14 High Pressure Fuel Rail Feed Lines - Three-Filter System
0209-14
Feb 9, 2014
090000 FUEL SYSTEM, OTHER
0209-14 High Pressure Fuel Rail Feed Lines - Two-Filter System
0202-14
Feb 2, 2014
090000 FUEL SYSTEM, OTHER
0202-14 Symptom Diagnostics - Hard Start No Start - Two-Filter Fuel System
0238-14
Feb 1, 2014
070000 FUEL SYSTEM, GASOLINE
0238-14 Removal of the High Pressure Fuel Injector Lines - Two-Filter
0229-14
Feb 1, 2014
060000 ENGINE (PWS)
0229-14 Symptom Based Diagnostics - Oil Separator
0233-14
Feb 1, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
0233-14 SPN 51 FMI 2 - All Years
0239-14
Feb 1, 2014
070000 FUEL SYSTEM, GASOLINE
0239-14 High Pressure Fuel Injector Lines - Three-Filter System
0237-14
Feb 1, 2014
113100 ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
0237-14 Engine Brake Solenoid
12-041
Dec 24, 2012
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
12-041-DLR Over the Counter No Hassle Warranty (OTC)
12-039
Dec 24, 2012
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
12-039-DLR OWL Pre-approval's Time Frame Increases to 60 Days
12-040
Dec 24, 2012
162000 STRUCTURE:BODY
12-040-DLR Roof Fairing Removal Program
12-038
Dec 10, 2012
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
12-038-DLR - No Problem Found - Policy Claims - During Basic Vehicle Chassis or Base Engine Coverage
FREIGHTLINER SPRINTER 3500 - All Years Overview
Complete safety history for the FREIGHTLINER SPRINTER 3500 across all model years (2001, 2022).
149
Total Recalls
31
Total Complaints
0
Investigations
1
Reported Crashes
1
Reported Fires
0
Reported Deaths
FREIGHTLINER SPRINTER 3500 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2022 | 1 | 0 | View |
| 2021 | 11 | 1 | View |
| 2020 | 17 | 0 | View |
| 2019 | 36 | 0 | View |
| 2018 | 8 | 0 | View |
| 2017 | 7 | 3 | View |
| 2016 | 11 | 3 | View |
| 2015 | 9 | 0 | View |
| 2014 (current) | 5 | 0 | |
| 2013 | 5 | 0 | View |
| 2012 | 3 | 6 | View |
| 2011 | 2 | 2 | View |
| 2010 | 4 | 4 | View |
| 2009 | 4 | 0 | View |
| 2008 | 6 | 7 | View |
| 2007 | 6 | 0 | View |
| 2006 | 2 | 2 | View |
| 2005 | 2 | 1 | View |
| 2004 | 2 | 0 | View |
| 2003 | 4 | 2 | View |
| 2002 | 3 | 0 | View |
| 2001 | 1 | 0 | View |