2013 FOREST RIVER FLAGSTAFF

2 recalls, 9 complaints - 2 TSBs

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Defect Description

Forest River is recalling certain model year 2012-2013 Rockwood, Windjammer, Vlite and Flagstaff travel trailers manufactured February 3, 2012, through February 4, 2013. When an affected trailer hits a large bump or pot hole, the trailer tire may contact the bottom of the floor.

Consequence

As a result, the tire may become damaged and possibly blow out which may cause a loss of control, increasing the risk of a crash.

Remedy

Forest River will notify owners, and dealers will add a lift kit between the frame and the axle mounting brackets, free of charge. Owners may contact Forest River at 1-574-825-7178.

721 vehicles affected

Manufacturer: Forest River, Inc.

EQUIPMENT

Defect Description

Forest River is recalling certain model year 2013-2014 Forest River models Blue Ridge, Cardinal, Cherokee, Columbus, EVO, Georgetown, Flagstaff, Forester, Lexington, Puma, Rockwood, Sabre, Salem, Sandpiper, Sandstorm, Sierra, Stealth, Sunseeker, Wildcat, Wildwood, Work and Play and XLR; Coachmen mod... Read more

Consequence

If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

Remedy

Forest River will notify owners and Dometic staff will replace the affected motors with motors of a different design. The safety recall began on July 29, 2013. Owners may contact Forest River at 1-574-389-4600 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to d... Read more

9,526 vehicles affected

Manufacturer: Forest River, Inc.

Complaint Statistics

9 total complaints

Top Reported Components

Component	Complaints
SUSPENSION	2
TIRES	2
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER	1
STRUCTURE:BODY	1
UNKNOWN OR OTHER	1
EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER	1
WHEELS	1

Incident date: Sep 4, 2018

TOWING TRAILER ON HIGHWAY. SPEED WAS 60 MPH. TRAILER HAS EXCESSIVE AMOUNT OF SWAYING. PULLED OF HIGHWAY AND INSPECTED THE TIRES TO FIND FOOTBALL SIZED BUBBLE IN ONE OF THE SIDEWALLS OF THE TIRES. THIS COULD HAVE BLOWN OUT CAUSING AN ACCIDENT AND DAMAGE TO MY VEHICLES. THE TIRES ARE KENDA KARRIER LOA... Read more

Incident date: Feb 20, 2017

TL* THE CONTACT OWNS A 2013 FOREST RIVER FLAGSTAFF. THE CONTACT STATED THAT A TIRE BLEW OUT AND IT WAS UNKNOWN ON THE TIRE FAILURE LOCATION. THE CONTACT STATED A WEEK AFTER THE SPARE WAS INSTALLED, THE TIRE EXPERIENCED EXCESSIVE WEAR ON THE TIRE. CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V554000 (... Read more

Incident date: Feb 20, 2017

Incident date: Jul 6, 2015

TL* THE CONTACT OWNS A 2013 FOREST RIVER FLAGSTAFF. THE CONTACT STATED THAT THE STABILIZING JACK FAILED AND ONLY CLOSED. THE FAILURE RECURRED TEN TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. MA 10/16/15

Incident date: Jun 15, 2014

AXLE IS TOO CLOSE TO TRAILER BODY CAUSING TIRE RUB AND ALSO DAMAGE TO BODY OF TRAILER. *JS

Incident date: Jun 15, 2014

AXLE IS TOO CLOSE TO TRAILER BODY CAUSING TIRE RUB AND ALSO DAMAGE TO BODY OF TRAILER. *JS

Incident date: Jul 23, 2013

TL* THE CONTACT OWNS A 2013 FOREST RIVER FLAG STAFF FIFTH WHEEL WITH LIONS HEAD TRAIL EXPRESS TIRES (N/A), SIZE:225-75-15. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE REAR PASSENGER'S SIDE TIRE BLEW. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLE... Read more

Incident date: Jun 29, 2013

ON 6/19/13 WE LEFT FROM BURLINGTON, WI - CLINTON, NY WITH OUR TRAILER. ON OUR DRIVE BACK TO WI, WE HAD STOPPED AT A TRUCK STOP IN INDIANA AROUND 10:30 PM ON 6/28 TO GET FUEL & SNACKS FROM THE TRAILER. ONCE WE ARRIVED HOME WE REALIZED THAT THE OUTSIDE LATCH DOOR THAT COVERED THE OUTDOOR REFRIGERATOR ... Read more

Incident date: Jun 29, 2013

Technical Service Bulletins, 2013 FOREST RIVER FLAGSTAFF

2 manufacturer communications from 1 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
160000 STRUCTURE	1
350000 EQUIPMENT	1

160000 STRUCTURE

Helpful document to remove and replace a flush floor slideroom box/floor.

350000 EQUIPMENT

Helpful document to remove and replace a flush floor slideroom box/floor.

NHTSA Safety Investigations, FOREST RIVER FLAGSTAFF

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

AQ, Closed , Model Year: 2014

Safety Act Violations

In a Consent Order executed on July 8, 2015, Forest River, Inc. (Forest River) admitted that it violated the Safety Act by: failing to submit accurate early warning reports; not filing certain field communications or reports of Canadian safety campaigns; not providing copies of notices, bulletins, a... nd other communications as required; failing to file certain quarterly recall reports in a timely manner or with complete information; sending notices to dealers without required information; failing to submit communications to manufacturers, dealers, owners and purchasers directly related to a defect or noncompliance; failing to notify vehicle owners and dealers of defects and noncompliances; not timely notifying NHTSA of safety-related defects within five days; failing to conduct timely recalls for Recall Nos. 15V-080 and 15V-156; and failing to respond fully to NHTSA's October 2, 2014 Special Order by the deadline.As part of the Consent Order, NHTSA assessed a total civil penalty of $35 million against Forest River for its violations of the Safety Act. The civil penalty consists of a cash payment and stipulated penalties. Forest River paid the $5 million cash penalty on July 17, 2015. Forest River is required to retain an independent monitor to conduct audits of the company's compliance with the Consent Order and Safety Act. Failure to resolve any issues discovered in those audits will result in portions of the stipulated civil penalties coming due. The Consent Order also contains performance obligations, including retention of an in-house consultant, actions to remedy past noncompliances with the Safety Act, creation of publicly available best practices for Safety Act compliance, employee training, and industry outreach. The population listed in this closing resume is based on Forest River?s untimely recalls and does not include other issues addressed by the Consent Order, which relates to Forest River?s entire business.Based on the Consent Order, Forest River's admissions that it violated the law, and its ongoing performance obligations, this audit query investigation, AQ14-002, is closed. Closure of this AQ has no bearing on the terms of the Consent Order, including Forest River's ongoing performance obligations or legal obligations, and does not represent a determination by the agency as to Forest River's performance under the Consent Order to date.Read more

RQ, Closed , Model Year: 2012

Trailer tire may contact floor

ODI opened RQ14-004 based on 3 Vehicle Owner Questionnaires (VOQs) which reported a condition similar to recall 13V-554.This recall addressed insufficient clearance between the tire and trailer floor.The condition was due to a frame supplier change which resulted in reduced clearance between the top... of the tire and the bottom of the wheel wellOf the three VOQs reported in the opening resume two were not included in recall 13V-554 and one was.Both of the vehicles not included used a different frame than the recalled trailers.Upon thorough examination of the condition experienced by the owners it was found that neither unit exhibited insufficient tire clearance between the bottom of the floor and top of the tire.Forest River's initial Information Request Response (IRR) submission did not adequately address all the questions asked by ODI.Following a meetingwith Forest River personnel on March 20, 2015 an IRR was submitted on May 22, 2015, which satisfied ODI.This submission is included in the public repository.When asked how Forest River identified the recall population they used a production change to determine the start and end dates.On February 3, 2012 Forest River introduced a new frame.The engineering drawings used to launch this new frame failed to identify the frame rail height.Furthermore, Forest River failed to verify that the new frame rail height was the same as the one it replaced.This created a half inch reduction in clearance.This issue was not identified and remedied untilFebruary 4, 2013 which is the end of the recall population. A thorough review of the complaint and warranty informationreceived during this investigation was preformed.After removing claims that could be associated with recall 13V-554 a defect trend was not identified on the remaining population.The only crash which also included an injurycould not be positively associated with the alleged defect. This investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency reserves the right to take further action if warranted by the circumstances.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following complaint identification numbers: 10598458, 10598344, 10538519.Read more

FOREST RIVER FLAGSTAFF - All Years Overview

Complete safety history for the FOREST RIVER FLAGSTAFF across all model years (1997, 2026).

51 Total Recalls

103 Total Complaints

2 Investigations

4 Reported Crashes

7 Reported Fires

0 Reported Deaths

FOREST RIVER FLAGSTAFF - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	2	3	View
2024	0	3	View
2023	1	0	View
2022	4	1	View
2021	2	12	View
2020	2	14	View
2019	6	10	View
2018	5	8	View
2017	7	4	View
2016	2	1	View
2015	0	5	View
2014	2	3	View
2013 (current)	2	9
2012	1	8	View
2008	1	3	View
2007	2	3	View
2006	1	0	View
2005	2	10	View
2004	1	3	View
2003	2	0	View
2002	1	1	View
2001	1	0	View
2000	1	0	View
1999	1	0	View
1998	1	2	View
1997	1	0	View

Other FOREST RIVER Models

Model	Recalls	Complaints
34CK-TS	0	0	View
37RL-TS	0	0	View
ACADIA	0	0	View
AHARA TRAVEL TRAILER	0	0	View
ALL AMERICAN SPORT	0	0	View
ALL AMERICAN SPORT RV	0	0	View
ALL AMERICAN SPORT XLR	0	0	View
AMERA-LITE	0	0	View

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