2004 FOREST RIVER FLAGSTAFF Recalls, Complaints & Safety

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Defect Description

FOREST RIVER IS RECALLING CERTAIN MY 2003-2006 MOTOR HOMES, FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN I... Read more

Consequence

IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy

FOREST RIVER IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL AS... Read more

107,417 vehicles affected

Manufacturer: FOREST RIVER, INC.

Complaint Statistics

3 total complaints

Top Reported Components

Component	Complaints
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER	2
EQUIPMENT	1

Incident date: Jul 4, 2011

CPSC#H1180084A. 2004 FLAGSTAFF. CONSUMER STATED SHE WAS SLEEPING IN CAMPER WHEN THE 60X80 BED CAME APART AT THE HINGES. SHE REACTED QUICKLY AND GOT OUT THROUGH THE OPENING INTO THE CAMPER. SAYS IF SHE HAD NOT REACTED QUICKLY SHE COULD HAVE GOTTEN SERIOUSLY HURT. *LN THE CONSUMER STATED THERE WAS A... Read more

Incident date: Sep 5, 2007

TL*THE CONTACT OWNS A 2004 FOREST RIVER FLAGSTAFF 8528 RLFS FIFTH WHEEL. THE FRESH WATER TANK FELL FROM THE BOTTOM OF THE FIFTH WHEEL AS THE CONTACT WAS FILLING IT UP WITH WATER. SHE CALLED THE MANUFACTURER, BUT HAS BEEN UNABLE TO SPEAK WITH ANYONE. SHE CALLED THE DEALER FROM WHERE THE FIFTH WHEE... Read more

Incident date: Sep 5, 2007

TL*THE CONTACT OWNS A 2004 FOREST RIVER FLAGSTAFF 8528 RLFS FIFTH WHEEL. THE FRESH WATER TANK FELL FROM THE BOTTOM OF THE FIFTH WHEEL AS THE CONTACT WAS FILLING IT UP WITH WATER. SHE CALLED THE MANUFACTURER, BUT HAS BEEN UNABLE TO SPEAK WITH ANYONE. SHE CALLED THE DEALER FROM WHERE THE FIFTH WHEE... Read more

NHTSA Safety Investigations, FOREST RIVER FLAGSTAFF

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

AQ, Closed , Model Year: 2014

Safety Act Violations

In a Consent Order executed on July 8, 2015, Forest River, Inc. (Forest River) admitted that it violated the Safety Act by: failing to submit accurate early warning reports; not filing certain field communications or reports of Canadian safety campaigns; not providing copies of notices, bulletins, a... nd other communications as required; failing to file certain quarterly recall reports in a timely manner or with complete information; sending notices to dealers without required information; failing to submit communications to manufacturers, dealers, owners and purchasers directly related to a defect or noncompliance; failing to notify vehicle owners and dealers of defects and noncompliances; not timely notifying NHTSA of safety-related defects within five days; failing to conduct timely recalls for Recall Nos. 15V-080 and 15V-156; and failing to respond fully to NHTSA's October 2, 2014 Special Order by the deadline.As part of the Consent Order, NHTSA assessed a total civil penalty of $35 million against Forest River for its violations of the Safety Act. The civil penalty consists of a cash payment and stipulated penalties. Forest River paid the $5 million cash penalty on July 17, 2015. Forest River is required to retain an independent monitor to conduct audits of the company's compliance with the Consent Order and Safety Act. Failure to resolve any issues discovered in those audits will result in portions of the stipulated civil penalties coming due. The Consent Order also contains performance obligations, including retention of an in-house consultant, actions to remedy past noncompliances with the Safety Act, creation of publicly available best practices for Safety Act compliance, employee training, and industry outreach. The population listed in this closing resume is based on Forest River?s untimely recalls and does not include other issues addressed by the Consent Order, which relates to Forest River?s entire business.Based on the Consent Order, Forest River's admissions that it violated the law, and its ongoing performance obligations, this audit query investigation, AQ14-002, is closed. Closure of this AQ has no bearing on the terms of the Consent Order, including Forest River's ongoing performance obligations or legal obligations, and does not represent a determination by the agency as to Forest River's performance under the Consent Order to date.Read more

RQ, Closed , Model Year: 2012

Trailer tire may contact floor

ODI opened RQ14-004 based on 3 Vehicle Owner Questionnaires (VOQs) which reported a condition similar to recall 13V-554.This recall addressed insufficient clearance between the tire and trailer floor.The condition was due to a frame supplier change which resulted in reduced clearance between the top... of the tire and the bottom of the wheel wellOf the three VOQs reported in the opening resume two were not included in recall 13V-554 and one was.Both of the vehicles not included used a different frame than the recalled trailers.Upon thorough examination of the condition experienced by the owners it was found that neither unit exhibited insufficient tire clearance between the bottom of the floor and top of the tire.Forest River's initial Information Request Response (IRR) submission did not adequately address all the questions asked by ODI.Following a meetingwith Forest River personnel on March 20, 2015 an IRR was submitted on May 22, 2015, which satisfied ODI.This submission is included in the public repository.When asked how Forest River identified the recall population they used a production change to determine the start and end dates.On February 3, 2012 Forest River introduced a new frame.The engineering drawings used to launch this new frame failed to identify the frame rail height.Furthermore, Forest River failed to verify that the new frame rail height was the same as the one it replaced.This created a half inch reduction in clearance.This issue was not identified and remedied untilFebruary 4, 2013 which is the end of the recall population. A thorough review of the complaint and warranty informationreceived during this investigation was preformed.After removing claims that could be associated with recall 13V-554 a defect trend was not identified on the remaining population.The only crash which also included an injurycould not be positively associated with the alleged defect. This investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists.The agency reserves the right to take further action if warranted by the circumstances.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following complaint identification numbers: 10598458, 10598344, 10538519.Read more

FOREST RIVER FLAGSTAFF - All Years Overview

Complete safety history for the FOREST RIVER FLAGSTAFF across all model years (1997, 2026).

51 Total Recalls

103 Total Complaints

2 Investigations

4 Reported Crashes

7 Reported Fires

0 Reported Deaths

FOREST RIVER FLAGSTAFF - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	2	3	View
2024	0	3	View
2023	1	0	View
2022	4	1	View
2021	2	12	View
2020	2	14	View
2019	6	10	View
2018	5	8	View
2017	7	4	View
2016	2	1	View
2015	0	5	View
2014	2	3	View
2013	2	9	View
2012	1	8	View
2008	1	3	View
2007	2	3	View
2006	1	0	View
2005	2	10	View
2004 (current)	1	3
2003	2	0	View
2002	1	1	View
2001	1	0	View
2000	1	0	View
1999	1	0	View
1998	1	2	View
1997	1	0	View

Other FOREST RIVER Models

Model	Recalls	Complaints
34CK-TS	0	0	View
37RL-TS	0	0	View
ACADIA	0	0	View
AHARA TRAVEL TRAILER	0	0	View
ALL AMERICAN SPORT	0	0	View
ALL AMERICAN SPORT RV	0	0	View
ALL AMERICAN SPORT XLR	0	0	View
AMERA-LITE	0	0	View

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2004 FOREST RIVER FLAGSTAFF