2015 FORD FIESTA

4 recalls, 367 complaints - 141 TSBs - 4/5 safety rating

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Defect Description

Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, ... Read more

Consequence

Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.

Remedy

Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an exp... Read more

45,173 vehicles affected

Manufacturer: Ford Motor Company

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Defect Description

Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washingt... Read more

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy

Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.

288,110 vehicles affected

Manufacturer: Ford Motor Company

ENGINE AND ENGINE COOLING:ENGINE

Defect Description

Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder ... Read more

Consequence

If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.

Remedy

Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-86... Read more

208,584 vehicles affected

Manufacturer: Ford Motor Company

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Defect Description

Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall... Read more

Consequence

If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.

Remedy

Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.

54,543 vehicles affected

Manufacturer: Ford Motor Company

Complaint Statistics

367 total complaints 22 crashes 18 injuries

Top Reported Components

Component	Complaints
POWER TRAIN	71
ENGINE	65
FUEL/PROPULSION SYSTEM	40
UNKNOWN OR OTHER	39
ELECTRICAL SYSTEM	23
VEHICLE SPEED CONTROL	15
AIR BAGS	14
STRUCTURE:BODY	13
STEERING	11
SERVICE BRAKES	10

Incident date: Nov 28, 2019

Without any warning or physical impact, the central infotainment screen completely blanked out and suffered an irreversible hardware failure. This screen acts as the mandatory display terminal for the vehicle's rear-visibility backup camera, as well as the audio generation module for the vehicle's d... Read more

Incident date: Apr 30, 2026

While driving normally, not in an accident, the active head restraint system failed and slammed into my head. If there was traffic this would have likely caused an accident because it was unexpected, severe, and abrupt while leaving me disoriented and with a persistent headache. This is absolutely r... Read more

1 injured

Incident date: Apr 5, 2026

I purchased a 2015 BMW i8 (salvage title) from Parkline Motors. The vehicle history (Carfax) disclosed prior front/right damage, which I accepted. However, the dealership failed to disclose critical safety-related defects associated with that damage. Shortly after taking possession of the vehicle, I... Read more

Incident date: Apr 25, 2026

Hello, I am having issues with the infotainment system on my accord. It is suffering from the ghost touch issue. When this happens the car constantly makes an alert beep and then randomly starts going through the menus on the system. Here are a few of the issues that can result. Navigation changes o... Read more

Incident date: Apr 5, 2026

Incident date: Apr 25, 2026

I lease a 2024 Hyundai Ioniq 5 AWD. Prior to a planned trip, the vehicle displayed an electrical system warning. I contacted the dealership and was advised to bring it in. While driving approximately 5 miles to the dealership, the vehicle lost all power including hazard lights, leaving me stranded o... Read more

Incident date: Apr 25, 2026

Incident date: Apr 5, 2026

Incident date: Mar 5, 2026

13.2 inch console display went blank on 9/15/25; remedy not available for over 6 months now; they still do not have a definite schedule to give me; toyota says to wait for another letter that should have been sent out months ago. Not sure if litigation is appropriate for this case.

Incident date: Mar 5, 2026

Incident date: Feb 28, 2026

My Honda ridgeline had 7,590 miles when it started failing all the dash board lights turned on the engine decelerated I then tried to accelerate it rapidly accelerated my steering wheel vibrated I could not turn or slow down witch caused for me to crash

Crash 1 injured

Incident date: Mar 13, 2025

I am writing to formally report a serious safety incident involving a Tesla vehicle and to document multiple critical system failures that occurred during an accident, resulting in physical injuries to me. On the 12/24/2025, while operating Tesla under rainy conditions, I experienced a sudden and... Read more

Crash

Incident date: Oct 24, 2025

The car is not shifting properly and lags or hesitates when changing gears. This issue causes the car to jerk, particularly when transitioning from lower gears to higher ones. Additionally, there has recently been a noise coming from the driver's side wheel, although the brake pads are in good condi... Read more

Incident date: Jun 20, 2024

backup camera does not work all the time works only sometimes and sometimes the backup alert does not work right

Incident date: Aug 13, 2025

I'm am the original owner of my 2021 Edge ST and have kept up with all my scheduled maintenance. Earlier this year, I had my transmission fluid replaced per the 40k maintenance schedule. Since then (and even a little prior to) I can feel the transmission, for lack of a better term, "jutting" and mak... Read more

Incident date: Jul 29, 2025

Truck will randomly throw codes for service 4wd and forward collision unavailable, rear cross traffic unavailable, lane departure will not work, auto high beams not work, and if parked position truck will not release Park brake making truck unable to be moved. Truck has been in and out of certified ... Read more

Incident date: Jul 22, 2025

The contact owns a 2017 Ford Explorer. The contact stated that while driving approximately 70 MPH, the driver's side A-pillar trim was ejected from the vehicle. The vehicle was taken to the local dealer, who informed the contact that parts to repair the vehicle under NHTSA Campaign Number: 24V031000... Read more

Incident date: Jan 1, 2024

Took care to kis for a recall picked it up and got down the street and it died on me brought it back to Kia and was told it was okay just the oil filter took Kia home and changed oil and filter and car kept going dead would restart but the die again after driving for a little bit. The car kept going... Read more

Incident date: Jul 8, 2025

The contact owns a 2016 Honda Civic. The contact stated that while driving at various speeds during hot weather, the steering wheel felt sticky and failed to turn to the left or the right as intended. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed; h... Read more

Incident date: May 29, 2025

The contact owns a 2016 Kia Soul. The contact stated while driving in a parking lot at approximately 10 MPH, the engine seized. The contact was able to coast to a nearby parking space, where the vehicle lost power and shut off. The contact attempted to restart the vehicle and the check engine warnin... Read more

Incident date: Jul 17, 2025

Vehicle: 2025 Buick Envista Incident Date: July 19, 2025 I purchased a brand-new 2025 Buick Envista in June, 2025 and owned it for just over a month when the brakes suddenly and completely failed while I was driving on the highway. As I exited the ramp and attempted to slow down, the brake pedal we... Read more

Crash

Incident date: Jun 21, 2025

The auto on/off while idling will randomly fail. The car stalls, all emergency lights turn on and the car won’t start for a few minutes. This has occurred at stop lights and in traffic after coming to a complete stop and the car turns off when idling. The car is only 6 months old. The first occur... Read more

Incident date: Jul 18, 2025

Front Active Spoiler Malfunction Last week I took the vehicle into Toyota due to this malfunction message on the vehicle. The spoiler failed and remained in the down position, unknowingly causing additional damage to the spoiler flap. It was determined that the motor assembly was not working and ne... Read more

Incident date: Jul 1, 2025

Electrical system is astoundingly horrible in these Jeep Compasses. When steering wheel is turned to make a turned or when it is raining, the dashboard lights up with error messages stating, front collision unavailable, auto high beam unavailable, Auto Emergency Braking Limited Functionality, blind... Read more

Incident date: Jul 2, 2025

A small angle iron beam supports the bottom of the fresh water tank on this RV. The angle iron is connected to the vehicle frame on each end, but was mechanically connected to the frame with sheet metal screws rather than bolts, rivets or welds. As a result, the screw threads stripped and allowed ... Read more

Incident date: Jan 1, 2024

While driving vehicle at 60 mph transmission shifted unexpectedly to a lower gear increasing the rpm’s on engine. Vehicle transmission would not operate normally after this incident. The orange colored warning “ wrench” symbol instantly came on after this incident. I drove truck to a Ford D... Read more

Incident date: Jan 1, 2024

The contact's daughter owns a 2000 Mercury Mountaineer. The contact stated that while her husband and her daughter were inspecting the engine compartment of the vehicle, the hinges of the hood failed, causing the hood to drop inadvertently. The contact's husband sustained a laceration on the arm but... Read more

1 injured

Incident date: Mar 10, 2025

[XXX], I PURCHASED A 2021 GMC SIERRA 1500 FROM FAULKNER CHEVROLET IN BETHLEHEM, PA. I TEST DROVE THE VEHICLE BEFORE PURCHASE AND IT SHOWED NO INDICATION OF ANY MECHANICAL ISSUES THAT I WAS ABLE TO DETECT. I WAS SHOWN BY THE DEALERSHIP THE CARFAX AND WAS INFORMED THAT THERE ARE CURRENTLY NO RECALLS F... Read more

Incident date: Sep 3, 2024

My car has 118,000 miles. The engine cam shaft just came apart, mechanic ordered new engine end of December and I’m told I’m still on a waiting list. I had to replace both sets of lifters when I had very few miles on car..of course the engine is now out of warranty. Thanks

Incident date: Nov 23, 2020

The contact owns a 2017 Ford F-150. The contact stated that while driving on the highway at 40 MPH, there was a knocking sound coming from the engine. No warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the cam ... Read more

Incident date: Dec 2, 2024

The oil cooler leaks and the oil runs down the intake valley, down the back of the engine, and onto the frame and the exhaust pipe, this can create a fire hazard under the driver's seat. It also causes oil puddles on the ground which is a hazard. The dealer says oil cooler leaks are the most common ... Read more

Incident date: Jan 4, 2016

While driving on a two lane, rural road at dusk, with adaptive cruise control turned on, the car suddenly applied the brakes (hard) and a red warning briefly appeared on the dashboard. (It was on too brief to read.) The brakes were released quite quickly, but the vehicle had slowed approximately 20 ... Read more

Incident date: Nov 7, 2024

Air recirculation button has never worked since I bought my vehicle brand new in 3/2023. It continuously brings outside air in.

Incident date: Jul 15, 2024

The contact owns a 2023 Honda Ridgeline. The contact stated while driving at approximately 25 MPH, several unknown warning lights were illuminated on the instrument panel. The contact stated that while depressing the accelerator pedal, the vehicle failed to accelerate as needed. In addition, the con... Read more

Incident date: Jul 16, 2024

THE CAR DRIVES ERRATIC (SUSPENSION), TIRES SET AT MANUFACTURER PRESSURE DRIVES ALL OVER THE ROAD "UNSTABLE" CAR JUST STOPS ON HIGHWAYS AT HIGH SPEED PLACING MY LIFE IN DANGER, HISTORY OF STOPPING AT BUSY INTERSECTIONS, ACCELERATION ISSUES, ELECTRICAL ISSUES, ENGINE ON/OFF SWITCH DO NOT WORK ACCORDIN... Read more

Incident date: Jul 1, 2024

My oil light came on while driving, it was flashing. I pulled over, checked my oil level and it was full. I had it towed to the nearby Firestone that I always use to check what was going on, I was afraid to keep driving it. The mechanic called me a day later and said that my wetbelt had disintegrate... Read more

Incident date: Jun 24, 2024

Electronic steering control module no longer functions. Ford refuses to fix this issue due to this vehicle not being part of the recall that was put out for this. My car is essentially totaled. I cannot afford to buy another vehicle or fix this issue, so now I have to drive with no power steering.

Incident date: May 3, 2024

When starting from a stop, with my 2022 Ford F150 FX4 in drive, sometimes the parking brake will automatically turn on without me activating it while driving. This causes my truck to skid to a halt and I have to manually disengage the parking brake to resume driving. I am concerned about the increas... Read more

Incident date: Apr 29, 2024

Dear National Highway Traffic Safety Administration, I wish to report critical safety issues with my 2021 Ford Expedition Max. The primary concern involves the vehicle’s electrical system, which has repeatedly malfunctioned, causing complete vehicle shutdown while in motion. 1.Failed Component/S... Read more

Incident date: Apr 29, 2024

Recently observed vehicle paint is peeling off and it is putting the vehicle at risk of rust and corrosion. It is above the back window. I have taken the vehicle to my local dealer where vehicle was purchased and inspected. They advised me to contact Honda Customer Service. Upon calling them they ad... Read more

Incident date: Apr 29, 2024

The most critical issue is a malfunction in the vehicle's regenerative braking system, which has caused the car to lurch forward unexpectedly during stop-and-go traffic on several occasions since I purchased . This sudden and unpredictable acceleration poses a clear risk of collision and injury to b... Read more

Incident date: Jan 22, 2024

Total malfunction at highway speeds. Very unsafe, the car completely shut off. This may have resulted in a highway fatality due to collision as the vehicle was in the fast lane. NTSA please do your due diligence and investigate the faulty, defective HYBRID system as I believe the faulty inverter ... Read more

Incident date: Jan 22, 2024

Incident date: Mar 5, 2024

Reduce engine power warning ‼️ losing power on highway and shift to park warning ‼️

Incident date: Jun 1, 2023

My 2012 Santa Fe check engine light came on a few weeks ago and put the car into engine protection mode. This car is less than 15 years old, has under 150,000 miles, has had reasonable upkeep. I am only the second owner. I was able to check the code myself and did so. It was P1326, which in a Hyunda... Read more

Incident date: Mar 3, 2024

The car loses power, slows down dramatically, and will not respond to the accelerator pedal. This failure has happened twice. The first time I was driving at about 40MPH on a side street when the car started slowing down with no warning and limped along at about 20MPH. I could not get it to move f... Read more

Incident date: Mar 3, 2024

Incident date: Feb 28, 2024

THE INSTALLED GPS DOES NOT FIND THE LOCATION BUT ON SUNDAY THE 25 FEBUARY THE GPS PUT ME IN A LEFT TURN IN TO ON COMMING TRAFFIC I REPORTED THIS TO TOYOTA ! AND HAD IT IN SERVICE KEEP TELLING ANOTHER REP GOING TO LOOK AT IT!!THEY ALREADY TOOK A VIDEO SERVICE ADVISOR AT TOYOTA TEXAS.

Incident date: Oct 27, 2023

2012 Dodge Ram 1500 5.7 liter HEMI Completely shut down turned off losing ALL power I was 9n the freeway with my kids that was the first time my power steering doesn't work at all when this happens happens about 8 to 12 times a week and to make things better if I hit a bump truck shuts down also I t... Read more

Showing 50 of 367 complaints.

NHTSA Safety Ratings, 2015 FORD FIESTA

2015 Ford Fiesta 5 HB FWD

Category	Rating
Overall Rating	4 / 5 ★★★★☆
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	2 / 5 ★★☆☆☆
Side Crash, Driver	4 / 5 ★★★★☆
Side Crash, Passenger	2 / 5 ★★☆☆☆
Rollover	4 / 5 ★★★★☆
Rollover Risk	14.3%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2015 FORD FIESTA

141 manufacturer communications from 84 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
100000 POWER TRAIN	19
350000 EQUIPMENT	14
110000 ELECTRICAL SYSTEM	13
103000 POWER TRAIN:AUTOMATIC TRANSMISSION	12
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER	9
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)	9
060000 ENGINE (PWS)	7
060000 ENGINE AND ENGINE COOLING	6

350000 EQUIPMENT

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ini

060000 ENGINE AND ENGINE COOLING

For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbocharg

100000 POWER TRAIN

Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission Transmission Control Module Extended Warranty Coverage REASON FOR THIS SUPPLEMENT ??A???A???A? Due to

160000 STRUCTURE

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe

100000 POWER TRAIN

Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission; Transmission Control Module Extended Warranty Coverage REASON FOR THIS SUPPLEMENT Non-Ford Part Usag

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

110000 ELECTRICAL SYSTEM

Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th

100000 POWER TRAIN

Ford is extending the warranty coverage on the DPS6 automatic transmission TCM to 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first. This extended warranty coverage will address intermi

060000 ENGINE AND ENGINE COOLING

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

170000 LATCHES/LOCKS/LINKAGES

Under Safety Recall 20S15, in some of the affected vehicles, the door latches have a pawl spring tab that may break. This condition will typically prevent the door from latching. If the customer is able to latch the door, after repeated at

060000 ENGINE AND ENGINE COOLING

Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare fo

100000 POWER TRAIN

This customer satisfaction program updates the TCM software in affected vehicles to provide improved detection and over warning of electrical circuit failures in the TCM. As communicated in a previous Customer Satisfaction Program (14M02),

110000 ELECTRICAL SYSTEM

Some 2011-2019 Fiesta vehicles may exhibit various concerns following IPC replacement. Symptoms may include: no crank, 'Contact Hotline message', odometer displaying incorrect English or Metric units and/or diagnostic trouble code (DTC) U21

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

110000 ELECTRICAL SYSTEM

SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active

980000 UNKNOWN OR OTHER

110000 ELECTRICAL SYSTEM

Some 2014-2018 Fiesta vehicles may exhibit a clicking noise from the driver side dash panel while operating the air distribution control. This may be due to a damaged door actuator and/or contact between the instrument panel (IP) ground and

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

100000 POWER TRAIN

Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing t

100000 POWER TRAIN

Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Control Module Extended Warranty Coverage

100000 POWER TRAIN

Certain 2011 through 2015 Model Year Fiesta and 2012 through 2014 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Control Module Service Warranty Coverage

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided

100000 POWER TRAIN

Certain 2014 through 2015 Model Year Fiesta and 2014 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Clutch Shudder / Transmission Clutch Warranty Extension

100000 POWER TRAIN

Certain 2011 through 2015 Model Year Fiesta and 2012 through 2014 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Control Module Reprogramming for Overt TCM Failure Warning

100000 POWER TRAIN

Certain 2011 through 2015 Model Year Fiesta and 2012 through 2014 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Control Module Extended Warranty Coverage

130000 VISIBILITY

Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid

132000 VISIBILITY:GLASS, SIDE/REAR

100000 POWER TRAIN

Short-Term DPS6 Dealer Customer Handling Direction

100000 POWER TRAIN

On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/tran

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr

110000 ELECTRICAL SYSTEM

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

110000 ELECTRICAL SYSTEM

Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ma

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford

060000 ENGINE AND ENGINE COOLING

2014-2017 Fiesta, 2015-2018 Focus, 2018-2019 Ecosport vehicles equipped with a 1.0L EcoBoost engine may exhibit coolant consumption,white smoke and/or a runs rough condition. Refer to the extended coolant pressure test in Workshop Manual (W

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

Some 2011-2018 Fiesta vehicles may exhibit various concerns following IPC replacement. Symptoms may include: no crank, Contact Hotline message, odometer displaying incorrect English or Metric units and/or diagnostic trouble code (DTC) U21

060000 ENGINE AND ENGINE COOLING

This article supersedes TSB 18-2024 to update the model years. Some 2011-2018 Fiesta vehicles may exhibit a lack of heat resulting from a frozen blower motor. This may be caused by snow entering through the cowl panel grille and screen asse

110000 ELECTRICAL SYSTEM

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

350000 EQUIPMENT

Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Linco

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No re

350000 EQUIPMENT

The procedure in video has not changed. The new screen (D2BZ-18D395-A) installation is the same as the previous level part used in the video. The video is located under GSB G0000060.

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some 2011-2017 Fiesta vehicles may exhibit a lack of heat resulting from a frozen blower motor. This may be caused by snow entering through the cowl panel grille and prior screen assemblies. Snow may melt in the heating, ventilation and air

350000 EQUIPMENT

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

060000 ENGINE (PWS)

118000 ELECTRICAL SYSTEM:SOFTWARE

Some 2011-2017 Fiesta vehicles may exhibit various concerns following IPC replacement including odometer displaying incorrect English or Metric units and/or diagnostic trouble code (DTC) U2101 in multiple modules. If Programmable Module Ins

353000 EQUIPMENT:ELECTRICAL

The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

350000 EQUIPMENT

353000 EQUIPMENT:ELECTRICAL

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use

110000 ELECTRICAL SYSTEM

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

CERTAIN 2011 THROUGH 2015 MODEL YEAR FIESTA AND 2012 THROUGH 2016 MODEL YEAR FOCUS VEHICLES EQUIPPED WITH A DPS6 AUTOMATIC TRANSMISSION - TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

2011-2017 FIESTA AND 2012-2017 FOCUS SERVICE PIGTAIL FOR TRANSMISSION CONTROL MODULE CONNECTOR C1750A IS AVAILABLE. IF REPAIRS ARE NEEDED USE PART NUMBER FU2Z-14S411-VA. REPLACEMENT OF WIRING HARNESS 12A581 IS NO LONGER REQUIRED WHEN THIS C

102300 POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR

MULTIPLE 2014-2016 VEHICLES EQUIPPED WITH 6F35 TRANSMISSION AND BUILT ON 1-JAN-2014 AND THROUGH 31-DEC-2015 MAY EXHIBIT HARSH REVERSE ENGAGEMENT AND HARSH/DELAYED 3RD AND 5TH GEAR UP/DOWN SHIFTS WITH NO DTCS PRESENT. THIS MAY BE DUE TO A ME

356000 EQUIPMENT ADAPTIVE/MOBILITY

2013-2016 FIESTA, ESCAPE, TRANSIT CONNECT AND 2013 FUSION VEHICLES WITH A 1.6L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE MAY EXHIBIT AN ENGINE OIL LEVEL READING THAT IS UP TO 8 MM ABOVE THE MAXIMUM MARK ON THE ENGINE OIL DIPSTICK

060000 ENGINE (PWS)

TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. THE NEW WHITE FL

350000 EQUIPMENT

SOME 2014-2017 FIESTA AND 2015-2017 FOCUS VEHICLES WITH THE 1.0L GTDI ENGINE MAY EXHIBIT A TURBOCHARGER WASTEGATE ROD RATTLE. THIS MAY BE DUE TO THE WASTEGATE LINKAGE. THIS NOISE IS CONSIDERED NORMAL AND IS NOT A SIGN OF A DEFECTIVE TURBOCH

010000 STEERING

SOME 2010-2016 EPAS EQUIPPED VEHICLES MAY EXHIBIT STEERING RELATED NOISES. THE WORKSHOP MANUAL (WSM) DIAGNOSTIC PROCEDURES HAVE BEEN UPDATED IN SECTION 211-02. WHEN DIAGNOSING AND REPAIRING EPAS STEERING NOISES USE THE UPDATED PROCEDURES.

199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

SETTING THE CORRECT TIRE INFLATION PRESSURE IS AN IMPORTANT STEP IN THE PRE-DELIVERY PROCESS AND DURING ROUTINE MAINTENANCE INTERVALS. RECENT CUSTOMER CLINICS REVEALED THAT MOST EVERY VEHICLE IN THE CLINICS HAD THE TIRE PRESSURES SET INCORR

030000 BRAKES (PWS)

SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE

030000 BRAKES (PWS)

150000 SEAT BELTS

Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatb

151300 SEAT BELTS:FRONT:RETRACTOR

100000 POWER TRAIN

Some 2011-2016 Fiesta and 2012-2016 Focus vehicles equipped with a DPS6 transmission may exhibit intermittent concerns of loss of transmission engagement while driving, intermittent no start or a loss of power. These symptoms are usually ac

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

060000 ENGINE AND ENGINE COOLING

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

061000 ENGINE AND ENGINE COOLING:ENGINE

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

061110 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

061320 ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

060000 ENGINE (PWS)

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Some 2015-2016 Fiesta vehicles equipped with a 1.6L engine may exhibit insufficient A/C cooling after engine RPM changes. A/C cooling may return after switching the A/C off and back on. This may be due to an internal leak path in compressor

060000 ENGINE (PWS)

SOME 2014-2015 FOCUS AND FIESTA VEHICLES EQUIPPED WITH A 1.0L GTDI BUILT ON OR BEFORE 07/25/2015 MAY EXHIBIT LACK OF POWER AND MULTIPLE MISS FIRE DIAGNOSTIC TROUBLE CODES (DTC). IF NORMAL ENGINE DIAGNOSIS LEADS TO LOW COMPRESSION AND PISTON

100000 POWER TRAIN

SOME 2011-2015 FIESTA VEHICLES BUILT ON OR BEFORE 10/15/2014 AND 2012-2016 FOCUS VEHICLES EQUIPPED WITH A DPS6 AUTOMATIC TRANSMISSION MAY EXHIBIT EXCESSIVE TRANSMISSION CLUTCH SHUDDER ON LIGHT ACCELERATION. SOME VEHICLES MAY OR MAY NOT EXHI

100000 POWER TRAIN

CERTAIN 2011 THROUGH 2015 MODEL YEAR FIESTA AND 2012 THROUGH 2014 MODEL YEAR FOCUS VEHICLES EQUIPPED WITH A DPS6 AUTOMATIC TRANSMISSION - TRANSMISSION CONTROL MODULE REPROGRAMMING FOR OVERT TCM FAILURE WARNING.

100000 POWER TRAIN

SOME 2015-2016 FIESTA WITH 1.6L TIVCT ENGINE MAY HAVE A CHECK ENGINE LIGHT WITH DTC'S P0351 AND/OR P0352 WITH POSSIBLE RUNS ROUGH, HARD OR NO START. FOLLOW PPT JE FOR NORMAL DIAGNOSTICS. IF LIGHT FLASH IS INCONSISTENT OR DIM IN STEP JE4; SU

060000 ENGINE (PWS)

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

SOME 2014 - 2016 FIESTA EQUIPPED WITH 1.6L ENGINE MAY EXHIBIT A POWERTRAIN MALFUNCTION (WRENCH)/SERVICE WARNING INDICATOR ILLUMINATED WITH NO DTCS. THE POWERTRAIN MALFUNCTION (WRENCH)/SERVICE WARNING INDICATOR MAY BE ILLUMINATED TO INDICATE

350000 EQUIPMENT

2013-2016 ESCAPE,2014-2016 FIESTA, TRANSIT CONNECT AND 2013-2015 FUSION VEHICLES EQUIPPED WITH 1.6L GTDI ENGINE - UPDATED WORKSHOP MANUAL (WSM) SECTION 303-03 COOLING SYSTEM

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NHTSA Safety Investigations, FORD FIESTA

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Open , Model Year: 2014

Timing Belt Failure

The Office of Defects Investigation (ODI) has received 44 complaints alleging loss of motive power in model year (MY) 2015-2017 Ford Fiesta and MY 2015-2018 Ford Focus vehicles manufactured by Ford Motor Company. These vehicles are equipped with a 1.0L engine and manual transmission. Some consumers ... Read more

EA, Closed , Model Year: 2011

Door Latch Failure

The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2011-2013 Ford Fiesta, MY 2013 Ford Fusion and MY 2013 Lincoln MKZ vehicles. All of the affected vehicles share the same door latc... h design.ODI has received 281 unique reports related to the alleged problem, with over 100 claiming that the door(s) opened inadvertently while the vehicle was in motion. There were no crashes reported however three separate injuries were indicated, all caused by a rebounding door striking a consumer after they attempted to close it. In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 1,102 unique reports related to the alleged problem. There were no injury claims but there were two claims of low speed accidents occurring involving the door opening while driving and damaging property. Ford also submitted 10,883 warranty claims related to door latch failures.Many customers indicated that the door would not latch at all and accordingly they decided to restrain the door by other means (looping the seatbelt through the door, or using rope or tape) in order to drive the vehicle.Some customers also reported multiple door latch failures occurring on the same vehicle on different doors occurring months apart.On April 23rd, 2015 Ford notified ODI that it would conduct a safety recall (15V-246) to remedy door latches failures on certain MY 2011-2014 Ford Fiesta and MY 2013-2014 Ford Fusion and Lincoln MKZ vehicles.According to Ford, the pawl spring tab located within the door latch can break off, or separate and result in a ?door will not close condition.The recalled vehicles include Fiesta vehiclesmanufactured from the start of the MY 2011 to May 2013 and Fusion and MKZ vehicles manufactured from the start of the MY 2013 year until May 2013.In May 2013 Ford reports that it made a manufacturing quality control change, specific to the spring tab, to improve the performance of the existing part.The door latch spring tab was redesigned and the new latch was phased into production in December 2014 with a new part number.Ford will replace all four door latches on the affected vehicles with the new latch design currently in production.The recall action initiated by the manufacturer appears to address the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.Read more

PE, Closed , Model Year: 2011

Door Latch Failure

On September 11, 2014 the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE14-028) to investigate claims of doors failing to latch and/or inadvertently opening on model year (MY) 2011-2013 Ford Fiesta vehicles. ODI has received 207 unique reports related to the alleged proble... Read more

FORD FIESTA - All Years Overview

Complete safety history for the FORD FIESTA across all model years (1978, 2019).

26 Total Recalls

4,333 Total Complaints

3 Investigations

195 Reported Crashes

46 Reported Fires

13 Reported Deaths

FORD FIESTA - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2019	3	113	View
2018	0	46	View
2017	0	104	View
2016	0	253	View
2015 (current)	4	367
2014	7	652	View
2013	3	917	View
2012	3	833	View
2011	3	1,039	View
2002	0	1	View
2001	0	1	View
1991	0	3	View
1989	0	1	View
1988	0	1	View
1978	3	0	View

Other FORD Models

Model	Recalls	Complaints
MUSTANG	1,104	11,600	View
RANGER	928	10,371	View
F-350 SD	776	2,363	View
F-450 SD	692	624	View
F-150	692	46,142	View
F-250 SD	638	3,635	View
EXPLORER	624	42,549	View
F-550 SD	578	603	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2015 FORD FIESTA

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2015 FORD FIESTA

Safety Technology

Technical Service Bulletins, 2015 FORD FIESTA

Most Affected Components

NHTSA Safety Investigations, FORD FIESTA

FORD FIESTA - All Years Overview

FORD FIESTA - Year by Year

Other FORD Models