2016 FORD C-MAX HYBRID
0 recalls — 10 complaints — 10 TSBs
No recalls found for this vehicle.
Complaint Statistics
10 total complaints
2 crashes
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 2 |
| BACK OVER PREVENTION | 2 |
| STRUCTURE:BODY | 1 |
| EXTERIOR LIGHTING | 1 |
| VEHICLE SPEED CONTROL | 1 |
| POWER TRAIN | 1 |
| SERVICE BRAKES | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
BACK OVER PREVENTION
Mar 4, 2026
Incident date: Mar 5, 2024
The contact owns a 2016 Ford C-Max Hybrid. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displayed a black screen while the vehicle was in rev... Read more
BACK OVER PREVENTION
Jul 30, 2025
Incident date: Jul 30, 2025
The contact owns a 2016 Ford C-Max Hybrid. The contact stated that while in reverse(R), the rearview camera image appeared upside down. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The contact was referred to the dealer for assistance. The vehicle was taken to ... Read more
UNKNOWN OR OTHER
Mar 21, 2019
Incident date: Dec 15, 2018
TOUCHSCREEPROBLEMS BEGAN WITH GPS GLITCHES IN DEC 2018, AND HAVE GOTTEN STEADILY WORSE...AS OF TODAY - TOUCHSCREEN DASHBOARD IS NOT WORKING - INCLUDING REAR VIEW CAMERA, HANDLESS FEATURES, GPS, CD PLAYER, ENTERTAINMENT/AUDIO SYSTEM. N SOMETIMES REMAINS ON EVEN AFTER THE CAR HAS BEEN TURNED OFF. REQ... Read more
FUEL/PROPULSION SYSTEM
Jul 13, 2018
Incident date: Jul 13, 2018
INTERMITTENT INABILITY TO CONTROL SPEED. FINALLY GOT AN ERROR CODE OF P2112 (THROTTLE ACTUATOR CONTROL SYSTEM) WHILE IN MOTION AND VIBRATION BECAUSE THE BATTERY DOES NOT ENGAGE PROPERLY
SERVICE BRAKES
Jun 25, 2018
Incident date: Jun 25, 2018
MY 2016 FORD C-MAX WITH 10000 MILES HAS BRAKE ISSUES... ACCORDING TO THE DEALER THE BRAKES ARE RUSTED AND NEED REPLACED FOR $1000.00. SERIOUSLY, A VEHICLE WITH 10000 MILES HAS BAD BRAKES AND NOT COVERED BY THE FORD WARRANTY..... I HOPE NOTHING HAPPENS WHILE MY WIFE IS DRIVING THE CAR AS SHE DOES N... Read more
POWER TRAIN
Jan 3, 2018
Incident date: Dec 31, 2017
TL* THE CONTACT OWNS A 2016 FORD C-MAX HYBRID. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SHUT DOWN AND THE "STOP NOW PULL OVER" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PUSHED TO THE SIDE OF THE ROAD AND TOWED TO PERRY FORD OF POWAY (12740 POWAY RD, POWAY, CA 92064), BUT THE CAUSE OF THE... Read more
VEHICLE SPEED CONTROL
Oct 15, 2017
Incident date: Oct 13, 2017
RECEIVED A LETTER FROM FORD ALTHOUGH FORD IS NOT CALLING THIS A RECALL I BELIEVE IT IS PRETTY SERIOUS. THIS IF FOR THE CUSTOMER SATISFACTION PROGRAM;17B28 FORD IS SAYING THE ELECTRONIC THROTTLE BODY MAY DEVELOP CONTAMINATION AND MAY RESULT IN THE VEHCILE ENTERING A PROTECTIVE LOW-SPEED MODE WHICH C... Read more
UNKNOWN OR OTHER
Oct 15, 2017
Incident date: Oct 13, 2017
RECEIVED A LETTER FROM FORD ALTHOUGH FORD IS NOT CALLING THIS A RECALL I BELIEVE IT IS PRETTY SERIOUS. THIS IF FOR THE CUSTOMER SATISFACTION PROGRAM;17B28 FORD IS SAYING THE ELECTRONIC THROTTLE BODY MAY DEVELOP CONTAMINATION AND MAY RESULT IN THE VEHCILE ENTERING A PROTECTIVE LOW-SPEED MODE WHICH C... Read more
STRUCTURE:BODY
Jan 21, 2017
Incident date: Jan 19, 2017
PRESSED THE BRAKES TO STOP IN A PARKING LOT, AND THE CAR TOOK OFF AS OBSESSED AND JUMPED THE CURB AND HIT A HUGE FLOWER POT,
Crash
EXTERIOR LIGHTING
Jan 21, 2017
Incident date: Jan 19, 2017
PRESSED THE BRAKES TO STOP IN A PARKING LOT, AND THE CAR TOOK OFF AS OBSESSED AND JUMPED THE CURB AND HIT A HUGE FLOWER POT,
Crash
Technical Service Bulletins — 2016 FORD C-MAX HYBRID
10 manufacturer communications from 6 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 2 |
| 110000 ELECTRICAL SYSTEM | 2 |
| 130000 VISIBILITY | 1 |
| 132000 VISIBILITY:GLASS, SIDE/REAR | 1 |
| 161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS | 1 |
| 220000 SEATS | 1 |
| 100000 POWER TRAIN | 1 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 1 |
SSM 49086
Aug 12, 2020
110000 ELECTRICAL SYSTEM
Some 2016-2017 Expedition/Navigator, 2016-2018 Focus/C-MAX, And 2016-2018 Transit Connect vehicles may exhibit a concern where the radio will revert to an AM or FM station after the vehicle's ignition has been turned off and turned back on.
SSM 49086
Aug 12, 2020
350000 EQUIPMENT
Some 2016-2017 Expedition/Navigator, 2016-2018 Focus/C-MAX, And 2016-2018 Transit Connect vehicles may exhibit a concern where the radio will revert to an AM or FM station after the vehicle's ignition has been turned off and turned back on.
TSB 20-2255
Aug 6, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-201
TSB 20-2219
Jun 30, 2020
100000 POWER TRAIN
Some 2013-2016 Fusion/MKZ/C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges includ
TSB 20-2219
Jun 30, 2020
350000 EQUIPMENT
Some 2013-2016 Fusion/MKZ/C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges includ
TSB 20-2171
May 18, 2020
161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may
TSB 20-2171
May 18, 2020
220000 SEATS
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may
SSM 48130
Aug 9, 2019
130000 VISIBILITY
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid
SSM 48130
Aug 9, 2019
132000 VISIBILITY:GLASS, SIDE/REAR
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid
16B10
Apr 5, 2016
110000 ELECTRICAL SYSTEM
In some of the affected vehicles, the front control/display interface module (FCDIM) may have been unintentionally programmed for the European market instead of the North American market
NHTSA Safety Investigations — FORD C-MAX HYBRID
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE16001
Opened: Jan 16, 2016 — Closed: Oct 29, 2016
Door Latch Failure
In January, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on consumers' allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2012-2013 Ford Focus vehicles (subject vehicles).ODI has received 464 unique reports related to the alleg... Read more
FORD C-MAX HYBRID — All Years Overview
Complete safety history for the FORD C-MAX HYBRID across all model years (2013–2013).
8
Total Recalls
205
Total Complaints
1
Investigations
14
Reported Crashes
0
Reported Fires
0
Reported Deaths