2004 DODGE SPRINTER 2500

3 recalls, 20 complaints - 2 TSBs

16V833000 Nov 17, 2016
SERVICE BRAKES, HYDRAULIC
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2003-2006 Dodge and Freightliner Sprinter 2500 and 3500 vans manufactured June 30, 2003, to August 31, 2006. The instrument cluster on the affected vehicles fails to illuminate the BRAKE warning lamp in the instrument cluster during the ... Read more
Consequence
Without the BRAKE lamp illuminating during the vehicle start up bulb-function check, the driver has no confirmation that the lamp is working and therefore may not know whether or not the lamp will illuminate if the brake fluid level is low. If the operator is unaware that the vehicle has low brake ... Read more
Remedy
DVUSA will notify owners, and DVUSA and Dodge dealers will correct the instrument cluster software, as necessary, free of charge. An interim notification was sent to owners on January 6, 2017. A second notice will be mailed to owners once the remedy becomes available. The recall began on July 27,... Read more
17,501 vehicles affected
Manufacturer: Daimler Vans USA, LLC
08V339000 Jul 24, 2008
STEERING:COLUMN
Defect Description
SPRINTER IS RECALLING 10 MY 2001-2006 DODGE AND FREIGHTLINER 2500 AND 3500 VEHICLES. THE WELDING SEAM BETWEEN THE BRACKET AND STEERING COLUMN OF AFFECTED SPARE PARTS DOES NOT MEET DESIGN SPECIFICATIONS. THE RESULT OF AN OUT OF SPECIFICATION WELDING SEAM IS THAT THE STEERING COLUMN MAY DETACH FROM ... Read more
Consequence
THE OPERATOR MAY LOSE STEERING ABILITY OF THE VEHICLE INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL INSPECT AND REPLACE THE STEERING COLUMNS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 16, 2009. OWNERS MAY CONTACT SPRINTER AT 843-695-5057.
10 vehicles affected
Manufacturer: SPRINTER ENGINEERING & COMPLIANCE SUPPOR
07V299000 Jul 13, 2007
INTERIOR LIGHTING
Defect Description
ON CERTAIN TRUCKS EQUIPPED WITH REAR AIR CONDITIONING SYSTEM, THE INTERIOR LAMP IS EQUIPPED WITH AN 18W LAMP AND A SCATTERING LENS. IN EXTREMELY HOT AND HUMID CONDITIONS, THE COMBINATION OF HEAT AND HUMIDITY, AND THE HEAT FROM THE LAMP DUE TO EXTREME LONG TERM OPERATION, CAN DISTORT THE SCATTERING ... Read more
Consequence
THE SWITCHING CONTACTS OF THE LAMP MAY CAUSE A SHORT CIRCUIT OF THE REAR LAMP INCREASING THE RISK OF A FIRE.
Remedy
DEALERS WILL REPLACE THE REAR INTERIOR LAMPS FREE OF CHARGE WITH A MODIFIED VERSION WHICH IS NOT SUBJECT TO THE IMPACTS OF HEAT AND HUMIDITY. THE RECALL BEGAN ON DECEMBER 17, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER MANUFACTURING INTERNATIONAL AT 1-843-695-5041.
4,433 vehicles affected
Manufacturer: DAIMLERCHRYSLER MANUFACTURING INTL

Complaint Statistics

20 total complaints

Top Reported Components

ComponentComplaints
ELECTRICAL SYSTEM5
ENGINE3
POWER TRAIN2
ELECTRONIC STABILITY CONTROL (ESC)2
ENGINE AND ENGINE COOLING1
EXTERIOR LIGHTING1
ENGINE AND ENGINE COOLING:ENGINE:DIESEL1
TIRES1
UNKNOWN OR OTHER1
TIRES:VALVE1
ELECTRICAL SYSTEM Aug 11, 2023
Incident date: May 15, 2023
According to Ram, some vehicles have a faulty circuit board that may cause the electronic steering to fail. I'm currently experiencing intermittent steering loss, that jolts the wheel. This seems dangerous and ram should replace it asap.
STEERING Aug 11, 2023
Incident date: May 15, 2023
the steering is hard to steer. I had to replace the i-shaft. It is dangerous to drive when it happens to you, I live in Wyoming and something needs to be done to stop these from going out, this is the second one I have had done since 11/11/21. I-SHAFT STEERING LINK - NON ISOLATOR - LOWER(1030622-0... Read more
ELECTRICAL SYSTEM Aug 5, 2022
Incident date: Jun 1, 2019
The contact owns a 2004 Dodge Sprinter 2500. The contact stated the backlight of the instrument panel had remained illuminated after the vehicle was turned off, and remained constantly illuminated. The failure had been ongoing for the past three years. The contact stated that the failure drained the... Read more
FUEL/PROPULSION SYSTEM Mar 7, 2020
Incident date: Sep 19, 2019
THE T21 RECALL HAS COMPLETELY RUINED MY PERFECTLY MAINTAINED AND STABLE WORK VEHICLE. INITIALLY AFTER HAVING THE RECALL DONE IT LEFT MY BATTERY DEAD AS IT LEFT COMPONENTS RUNNING...IT HAS BEEN IN AND OUT OF THE SHOP FOR 5 MONTHS SINCE THE RECALL THEY KEEP THROWING FIXES AT IT WHICH NEVER SEEM TO WOR... Read more
ENGINE Mar 7, 2020
Incident date: Sep 19, 2019
THE T21 RECALL HAS COMPLETELY RUINED MY PERFECTLY MAINTAINED AND STABLE WORK VEHICLE. INITIALLY AFTER HAVING THE RECALL DONE IT LEFT MY BATTERY DEAD AS IT LEFT COMPONENTS RUNNING...IT HAS BEEN IN AND OUT OF THE SHOP FOR 5 MONTHS SINCE THE RECALL THEY KEEP THROWING FIXES AT IT WHICH NEVER SEEM TO WOR... Read more
ELECTRICAL SYSTEM Mar 7, 2020
Incident date: Sep 19, 2019
THE T21 RECALL HAS COMPLETELY RUINED MY PERFECTLY MAINTAINED AND STABLE WORK VEHICLE. INITIALLY AFTER HAVING THE RECALL DONE IT LEFT MY BATTERY DEAD AS IT LEFT COMPONENTS RUNNING...IT HAS BEEN IN AND OUT OF THE SHOP FOR 5 MONTHS SINCE THE RECALL THEY KEEP THROWING FIXES AT IT WHICH NEVER SEEM TO WOR... Read more
ELECTRICAL SYSTEM Oct 2, 2019
Incident date: Jan 1, 2017
TL* THE CONTACT OWNS A 2004 DODGE SPRINTER 2500. WHEN ATTEMPTING TO START THE VEHICLE, THE AUXILIARY FAN TURNED ON, BUT THE VEHICLE WOULD NOT START. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED PER MANUFACTURER RECALL NUMBER: T21 FOR THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE ... Read more
ENGINE Oct 2, 2019
Incident date: Jan 1, 2017
TL* THE CONTACT OWNS A 2004 DODGE SPRINTER 2500. WHEN ATTEMPTING TO START THE VEHICLE, THE AUXILIARY FAN TURNED ON, BUT THE VEHICLE WOULD NOT START. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED PER MANUFACTURER RECALL NUMBER: T21 FOR THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE ... Read more
POWER TRAIN Aug 13, 2019
Incident date: Jul 19, 2019
TL* THE CONTACT OWNS A 2004 DODGE SPRINTER 2500. THE CONTACT RECEIVED AN UNKNOWN MANUFACTURER RECALL NOTICE REGARDING THE MALFUNCTION INDICATOR LAMP. THE CONTACT TOOK THE VEHICLE TO WALNUT CREEK CHRYSLER JEEP DODGE RAM (2404 N MAIN ST, WALNUT CREEK, CA 94596, (888) 377-2513) TO BE SERVICED PER THE R... Read more
TIRES:VALVE May 3, 2019
Incident date: Apr 1, 2019
MERCEDES BENZ SPRINTER. CONSUMER WRITES IN REGARDS TO TIRE VALVE STEMS SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER REFUSED TO HONOR THE RECALL. *JS
UNKNOWN OR OTHER Jul 14, 2018
Incident date: Jul 14, 2018
I DID THE T21 RECALL UPDATE TO THE PCM AND HAVE HAD CHECK ENGINE LIGHT ON, THEN IT DIED AND HAD IT TOWED TO THE GREATEST SPRINTER MECHANICS IN MY AREA. THIS WAS AFTER THE DEALERSHIP CLEARED CODES THE FIRST TIME MY CHECK ENGINE LIGHT CAME ON. TOWING FROM INSURANCE MADE ME PAY THE DIFFERENCE IN MILE... Read more
ENGINE Jul 14, 2018
Incident date: Jul 14, 2018
I DID THE T21 RECALL UPDATE TO THE PCM AND HAVE HAD CHECK ENGINE LIGHT ON, THEN IT DIED AND HAD IT TOWED TO THE GREATEST SPRINTER MECHANICS IN MY AREA. THIS WAS AFTER THE DEALERSHIP CLEARED CODES THE FIRST TIME MY CHECK ENGINE LIGHT CAME ON. TOWING FROM INSURANCE MADE ME PAY THE DIFFERENCE IN MILE... Read more
ELECTRONIC STABILITY CONTROL (ESC) Jul 14, 2018
Incident date: Jul 14, 2018
I DID THE T21 RECALL UPDATE TO THE PCM AND HAVE HAD CHECK ENGINE LIGHT ON, THEN IT DIED AND HAD IT TOWED TO THE GREATEST SPRINTER MECHANICS IN MY AREA. THIS WAS AFTER THE DEALERSHIP CLEARED CODES THE FIRST TIME MY CHECK ENGINE LIGHT CAME ON. TOWING FROM INSURANCE MADE ME PAY THE DIFFERENCE IN MILE... Read more
ELECTRONIC STABILITY CONTROL (ESC) May 15, 2018
Incident date: Mar 15, 2018
RECEIVED T-21 RECALL NOTICE FOR 2004 SPRINTER 2500. TOOK TO DEALERSHIP WE WERE SENT TO BY DODGE (FIAT). DEALERSHIP DID THE REQUIRED SOFTWARE UPGRADE TO THE ECU - RESULT WAS THAT THE ENTIRE ELECTRICAL SYSTEM IS TRASHED. THEY REPLACED 2 MODULES AND THAT DID NOT FIX THE PROBLEM. PCM IS NOT SHUTTING DOW... Read more
ELECTRICAL SYSTEM Apr 5, 2018
Incident date: Dec 8, 2017
THE DODGE DEALER DID THE T21 EMISSION RECALL ON 12/08/2017. EVERSINCE THIS RECALL SERVICE MY VEHICLE HAS BEEN RENDERED IN-OPERABLE WITH TWO PROBLEMS. (1) THE BATTERY DIES OVERNIGHT. I HAVE ALREADY REPLACED TO NEW BATTERY WITH SAME PROBLEM. (2) THE EGR VALVE MAKES BUZZING NOISE WITH THE CAR OFF.... Read more
TIRES Jul 9, 2014
Incident date: Jul 8, 2014
TL* THE CONTACT OWNS A 2004 DODGE SPRINTER 2500 EQUIPPED WITH B.F. GOODRICH TIRES, TIRE LINE: LT23585R16, TIRE SIZE: LT225/7.5R16, AND DOT NUMBER: BEILJD112011. THE CONTACT STATED THAT THE REAR PASSENGER SIDE TIRE TREAD WAS SEPARATING. THE VEHICLE WAS TAKEN TO A DEALER, WHO CONFIRMED THE FAILURE AND... Read more
ENGINE AND ENGINE COOLING:ENGINE:DIESEL Mar 22, 2012
Incident date: Feb 28, 2012
TL* THE CONTACT OWNS A 2004 DODGE SPRINTER 2500. THE CONTACT STATED THAT THE HEAD LAMP SENSOR TURNED WHITE ABNORMALLY, CAUSING LIMITED ILLUMINATION WHEN DRIVING AT NIGHT. THE CONTACT ALSO NOTICED THAT THE GLOW PLUG CONTROL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVI... Read more
EXTERIOR LIGHTING Mar 22, 2012
Incident date: Feb 28, 2012
TL* THE CONTACT OWNS A 2004 DODGE SPRINTER 2500. THE CONTACT STATED THAT THE HEAD LAMP SENSOR TURNED WHITE ABNORMALLY, CAUSING LIMITED ILLUMINATION WHEN DRIVING AT NIGHT. THE CONTACT ALSO NOTICED THAT THE GLOW PLUG CONTROL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVI... Read more
ENGINE AND ENGINE COOLING Sep 24, 2011
Incident date: Oct 9, 2006
PN/ 07551201, RESONATOR, FAILURE 3 TIME IN 60,000 MILES, LOST POWER. *TR
POWER TRAIN Sep 24, 2011
Incident date: Oct 9, 2006
PN/ 07551201, RESONATOR, FAILURE 3 TIME IN 60,000 MILES, LOST POWER. *TR

Technical Service Bulletins, 2004 DODGE SPRINTER 2500

2 manufacturer communications from 1 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL1
060000 ENGINE AND ENGINE COOLING1
T21 Jun 3, 2021
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Emissions Recall T21 Reprogram Engine Control Unit
T21 Mar 12, 2021
060000 ENGINE AND ENGINE COOLING
Emissions Recall T21 Reprogram Engine Control Unit

DODGE SPRINTER 2500 - All Years Overview

Complete safety history for the DODGE SPRINTER 2500 across all model years (2001, 2009).

36 Total Recalls
187 Total Complaints
0 Investigations
2 Reported Crashes
11 Reported Fires
0 Reported Deaths

DODGE SPRINTER 2500 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2013 0 2 View
2009 4 3 View
2008 5 60 View
2007 5 31 View
2006 5 41 View
2005 3 23 View
2004 (current) 3 20
2003 5 6 View
2002 4 0 View
2001 2 1 View

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CHALLENGER 102 2,357 View
STRATUS 94 3,621 View