2009 DODGE RAM 3500 Recalls, Complaints & Safety

The frame is completely rotted from wheel well to wheel well on both sides of vehicle frame was completely rotted thru with judge holes completely rusted thru The vehicle was sold with no brakes sold to me and with dog chain holding the gas tank in place because fuel straps were rotted thru and bad wheel bearing that was ready to seize or will fall off vehicle purchased on 11/06 /25 and returned a couple days later within 7 days took it to repair shop to have brake lines repaired and they said they would put truck on lift because frame was rotted so bad they were afraid truck could break in half . Truck is supposed to be a 1 ton heavy duty truck capable of pulling a $15,000 lb fifth wheel trailer safely and no way shape or form could the truck barely pull itself it ran perfect shifted perfect but the frame and structure was completely rotted in half I am a senior citizen with two artificial knees and was incapable of crawling under the truck was told salesman put brake fluid in which breaks worked halfway home and all the brake fluid got pushed out of the brake lines because of the massive hole in the brakes had to drive the rest of the way home with no brakes endangering my life and others on the road in my opinion there's no way to repair the frame unless it is completely replaced the whole frame

Hash shifting during acceleration and deceleration and aggressive braking during decelerating...was only doing this during acceleration in the beginning but now does it all the time . This has not left me stranded yet but, I feel like this is going to be a major problem if this problem does not get remedied soon . Started doing this about a month ago or so..

I WAS IN A BAD WRECK ON THE FREEWAY GOING FREEWAY SPEED 60MPH I HIT A JERSEY BARRIER THAT CAUSED ME TO ROLL MY TRUCK AND NOT ONE OF MY AIRBAGS WENT OFF THIS ACCIDENT HAPPENED IN SEPTEMBER 2018 I SHATTERED MY COLLARBONE DUE TO HITTING THE STEERING WHEEL AND HAVE HAD SURGERY'S DONE AND MY COLLARBONE WILL NEVER BE THE SAME

1 injured

TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR AXLE LOCKED UP AND CAUSED THE VEHICLE TO SKID. THE CONTACT CALLED SHIELDS MOTOR CO INC., (814 W CHERRY ST, CHANUTE, KS 66720, (620)-431-0483), AND WAS INFORMED TO BRING THE VEHICLE IN TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE TECHNICIAN STATED THAT THE FAILURE WAS A KNOWN ISSUE AND THAT IT WAS UNSAFE TO DRIVE THE VEHICLE. THE TECHNICIAN SUGGESTED THAT THE VEHICLE BE TOWED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,503.

TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED THAT WHEN HE PULLED INTO A PARKING LOT AND MADE TWO QUICK TURNS, THE STEERING WHEEL MALFUNCTIONED AND THE DRAG LINK DETACHED FROM THE VEHICLE. THE CONTACT WAS A TRUCK MECHANIC AND BELIEVED THAT THE PART WAS DEFECTIVE. THE CONTACT WAS CONCERNED THAT IF THE TOE LINK HAD DETACHED ON THE HIGHWAY, THERE COULD HAVE BEEN A MAJOR ACCIDENT AND LOSS OF LIFE. THE TOE LINK WAS REPLACED IN A RECALL REPAIR 5 YEARS AGO. THE REPAIRS WERE DONE AT THE DEALER FISHER CHRYSLER DODGE JEEP RAM (349 E 32ND ST, YUMA, AZ 85365 (928) 344-2650). THE MANUFACTURER DECLINED THE CONTACT'S REQUEST FOR REIMBURSEMENT AND PLACEMENT INTO A RECALL. THE FAILURE MILEAGE WAS 99,126. *LN*JB

ON 11/25/19 ABOUT 3 AM THE HORN GOT STUCK IN THE ON POSITION AND NOTHING WAS LABELED IN THE FUSE BOX OR MANUAL (BOOK) WHAT IS THE SOLUTION? MY TRUCK HAS ONLY 40,012 MILES, I'M TOTALLY SURPRISED ABOUT THIS PROBLEM, AND I WAS CONSIDERING BUYING ANOTHER DODGE RAM TRUCK!!!! TRACK WAS PARKED

MY 2011 MEGA CAB 3500 WAS PURCHASED IN NOV OF 2018 WITH ONLY APPROX. 110K MILES ON ODOMETER. AFTER A SHORT WHILE OF DRIVING, A VIBRATION STARTED GETTING WORSE UP UNTIL I TOOK TO A DEALER AT APPROX. 114K FOR A CHECK ON TOE & ALIGNMENT. IT ENDED UP BEING A TOTAL REPAIR OF UPPER & LOWER U-JOINTS & BALL JOINTS. ALSO HAD TO REPLACE DRIVER'S MIRROR-HAD SHORT, WIRING HARNESS ON PASSENGER HEADLIGHT-HAD SHORT, TRANSMISSION SHIFTER SEAL LEAKED, NEW PINION GEAR & SEAL, & FEW OTHER ITEMS ALSO. IT SEEMS LIKE A DIESEL THAT HAS JUST STARTED BREAKING IN WAS FALLING APART ON ME BEFORE IT'S TIME. NEEDLESS TO SAY, ABOUT 4 MONTHS OR SO AFTER I MADE THE PURCHASE, I HAD TO FORK OUT A !!HEAP!! OF $$$$$ FOR REPAIRS THAT I COULDN'T RECOVER. FUNNY THING IS, BEFORE I BOUGHT THE TRUCK, ANOTHER GENTLEMAN TOLD ME THESE YEARS OF DODGE TRUCKS HE HAD HEARD THEY WERE HAVING A LOT OF FRONT END TROUBLE. I'M SHOCKED THERE HASN'T BEEN A RECALL. IT SURE WOULD BE NICE TO BE REIMBURSED.

TWO ISSUES: 1: KNOCKING SOUND WHEN TURNING AT PARKING LOT SPEEDS. I'VE REPLACED BUSHINGS, LINKAGES, BALL JOINTS, AND NOTHING HELPED. I REPLACED WHEEL HUB ASSEMBLIES AND THE KNOCKING IS REDUCED, BUT NOT FIXED. SHOP OWNERS THAT DRIVE THE SAME TRUCK SAY THEY'VE SPENT THOUSANDS OF DOLLARS ON THEIR OWN VEHICLES AND CAN'T PINPOINT THE FRONT END NOISES EITHER. 2:VIBRATION UNDER THE VEHICLE, FROM THE TRANSFER CASE, THROUGH THE DRIVE SHAFT, TO THE REAR DIFFERENTIAL. DIESEL SHOP SAYS IT'S A COMMON ISSUE FOR THE SEALS TO GET WORN OUT DUE TO IMBALANCED DRIVE SHAFT. HOWEVER, THE DRIVE SHAFT DIDN'T LOSE ANY WEIGHTS AND WAS FINE FOR THE FIST 90,000 MILES. THIS IS A VERY COMMON ISSUE WITH DODGE ADAM 2500 AND 3500, ACCORDING TO THE SHOP. AT FIRST I THOUGHT IT WAS THE TIRES, SO I HAD THEM REPLACED AND KEPT GOING TO DIFFERENT SHOPS, THINKING THAT SOME MAY BE BETTER AT BALANCING THAN OTHERS. THERE'S A DEFINITE VIBRATION BETWEEN 45-55 MPH AND THEN IT'S REALLY BAD AT 69-75+ MPH. IT'S BEEN GETTING WORSE FOR MONTHS AND AFTER REPLACING WORN OUT SEAL ON TRANSFER CASE, IT STILL ISN'T PROPER, BUT SOMEWHAT BETTER. SHOP SAID IT'S TEMPORARY AND PARTIAL FIX UNTIL I GET THE DRIVESHAFT BALANCED, BUT IT HAS TO BE SENT OFF FOR BALANCING AND COULD TAKE 3-4 DAYS. I CAN'T BE WITHOUT MY TRUCK FOR 3 DAYS. I DROVE A FORD FOR 300,000 MILES WITH NO ISSUES IN THE STEERING NOR IN THE DRIVETRAIN. I DROVE A CHEVY FOR 200,000 MILES WITH ZERO ISSUES THAT THIS DODGE RAM 3500 HAS.

DRIVER SIDE ENTRY ASSIST HAND HOLD BREAKS AND ALLOWS DRIVER TO FALL BACKWARDS WHEN TRYING TO USE TO ENTER VEHICLE. BRAKE LINE FAILURE FROM FLUID HOLDER TO ABS DISTRIBUTION BLOCK RUST OUT AND RELEASES BRAKE FLUID AND PEDAL GOES TO FLOOR AND WILL NOT STOP VEHICLE. BRAKE HOSES DETERIORATES AND DOES NOT ALLOW CALIPER TO RELEASE AND CAUSES OVERHEAT PROBLEMS WITH POOR STEERING WHEN BRAKE IS APPLIED

I PURCHASED A VEHICLE IN OCTOBER 2014. THE MILES WAS ADVERTISED AS 81,000. THE TITLE AND ALL OF THE PAPERWORK SHOWS 81,000. THE TITLE DOES NOT SHOW TRUE MILES UNKNOWN OR IT DOES NOT SHOW NOT ACTUAL MILES. THE DODGE DEALERSHIP IN COVINGTON, GA RAN A CARFAX REPORT OF THE VEHICLE IN MAY 2017 AND IT HAD DISCREPANCIES OF MILEAGE ROLLBACK. BASED ON CARFAX AND THE CALCULATIONS THE VEHICLE HAS APPROXIMATELY 330,000 PLUS MILES ON IT. I CAN NOT SELL THE TRUCK. I CAN NOT TRADE IT IN BECAUSE OF THE MILEAGE ROLLBACK. THIS IS SOMETHING THAT I JUST FOUND OUT IN MAY 2017. I CONTACTED THE DEALERSHIP AND THE OWNER WOULD NOT TALK TO ME ABOUT THE ISSUE. THE OWNER HAD ONE OF THE EMPLOYEES TO TELL ME THAT HE WILL NOT BE DOING ANYTHING ABOUT IT. THIS IS AGAINST FEDERAL AND STATE LAWS. PLEASE HELP. THANK YOU.

HIGH BEAM AND OR LOW BEAM LIGHTS QUIT OR GO OFF FROM TIME TO TIME. DEALER SAID ITS A "TIPM" COMPUTER. AT A COST OF OVER $800.00 TO REPLACE OR $100.00 TO FLASH THE COMPUTER TO REPAIR? CAN ONLY BE FLASHED 3 - 4 TIMES BEFORE IT HAS TO BE REPLACED. ALL THE WIRING AND CONNECTIONS ARE GOOD. DEALER SAID IT WAS PROBABLY BECAUSE OF A FAULTY BULB AND BURNED OUT THE "TIPM" ? I DONT KNOW, BUT SOUNDS LIKE A PROBLEM THAT DODGE NEEDS TO ADDRESS. IF LEFT UNCHECKED / REPAIRED IT WILL SLOWLY DISABLE ALL THE HEAD LIGHTS HIGH AND LOW, PLUS THE DAY TIME AND FOG LIGHTS. NOT FOR SURE WHEN IT STARTED AS I HAD JUST BOUGHT IT FROM A INDIVIDUAL, AND ONLY NOTICED IT WHEN SWITCHING FROM HIGH TO LOW BEAMS. THE TRUCK HAS 130,000 MILES. THEY SAY THIS CAN HAPPEN WHEN TRAILER WIRES WERE INCORRECTLY ADDED? AGAIN THIS IS SUPPOSE TO BE DODGES PULLING TRUCK BUT WITH NO $2.00 FUSES TO REPLACE, JUST AN $ 800.00 FIX? REALLY DODGE??

TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 55 MPH, THE WINDSHIELD WIPERS INTERMITTENTLY FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

DEATH WOBBLE WHILE DRIVING DOWN THE INTERSTATE GOING AROUND 50/60 MILES I HIT A BUMP IN THE ROAD AND THE TRUCK SHAKES OUT OF CONTROL. THE TRUCK DOESN'T STOP SHAKING UNTIL YOU SLOW DOWN TIL ABOUT 30. IT'S VERY DANGEROUS, JUST TODAY I HIT A BUMP GOING ACROSS A BRIDGE ON THE INTERSTATE AND THE TRUCK STARTED SHAKING DANGEROUSLY AND ANOTHER TRUCK WAS BEHIND ME AND ON THE SIDE OF ME. THE VEHILE ON THE RIGHT SIDE OF ME HAD TO HIT THE SHOULDER BECAUSE WHILE MY TRUCK WAS SHAKING THE TRUCK WAS GOING IN THAT PERSONS LANE. I WAS SCARED OUT OF MY MIND, IT SEEMED THAT THE TRUCK JUST WOULDN'T SLOW DOWN WHILE I WAS ON MY BREAKS. THIS IS VERY DANGEROUS AND AN ACCIDENT WAITING TO HAPPEN. THESE TRUCKS NEED TO BE RECALLED AND FIXED CORRECTLY BEFORE A LIFE IS LOST OR SOMEONE HURT BADLY BECAUSE OF A FAULTY VEHICLE BY CHRYSLER/DODGE

TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE.

DRIVING DOWN THE FRWY AT REQUIRED SPEED WHEN RT REAR PASS TIRE BLEW CAUSING EXTENSIVE DAMAGE TO THE WHEEL, RT REAR PANEL & TAILPIPE. THIS TIRE HAD 3,000 MI. ON IT & WE HAD CHKD PSIG ON ALL TIRES JUST PREVIOUS TO THE BLOWOUT. THIS TIRE WAS A LT265/70R-17/10 TERRAMAX HT ALL POSITION OWL MADE BY DYNAMIC TIRE. LES SCHWAB REPLACED IT WITH ONE JUST LIKE IT. WE HAD A 4,000LB ARCTIC FOX CAB OVER CAMPER ON THE TRUCK AT THE TIME. DYNAMIC STATES THERE IS NOT ENOUGH EVIDENCE OF POOR QUALITY OR ANYTHING ELSE THAT WOULD NAME THEM AS THE RESPONSIBLE PARTY.

PILSON AUTO CENTER IN CHARLESTON, IL HAS FAILED TO REMEDY THE SITUATION. WHEN THE RECALL WAS FIRST ISSUED WE CALLED THE DEALERSHIP AND THEY SAID THEY WOULD PUT OUR VEHICLE ON A LIST AND WE HAVE YET TO HEAR FROM THEM. WHEN I CALLED THE DEALERSHIP THEY SAID WE WERE STILL ON A LIST AND THAT THEY WOULD CALL US.

WHEN USING THE LEFT TURN SIGNAL, BOTH SIGNAL LIGHTS WOULD BECOME ACTIVE ON THE TAIL LIGHTS, BUT ONLY SHOW LEFT TURN ON THE DASH. WHEN USING THE RIGHT TURN, NO LIGHT WOULD WORK AT ALL. TURNED OUT TO BE THE TURN SIGNAL MULTIFUNCTION SWITCH, WHICH AFTER SEARCHING ALSO CAN AFFECT THE HEAD LIGHTS WORKING OR NOT, AND WINDSHIELD WIPERS. I HAVE CHECKED ON THE INTERNET FORUMS AND HAVE FOUND THIS HAPPENING ON MANY DODGES, MOSTLY 2006 AND NEWER.

TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. WHILE DRIVING 65 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND DROVE INTO A DITCH. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE TIE ROD BALL STUD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.

TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. WHILE ATTEMPTING TO UTILIZE THE WINDSHIELD DEFROST FUNCTION DURING INCLEMENT WEATHER, THE DEFROSTER AND WINDSHIELD WIPER FUNCTION BECAME INOPERABLE. THE FAILURES OCCURRED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V158000 (EQUIPMENT). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000. UPDATED 05/06/16*LJ THE CONSUMER STATED THE DEFECTIVE WINDSHIELD WIPER MOTOR REPAIR WAS MADE BY AN AUTHORIZED DEALER. *TR

TAKATA RECALL. I RECEIVED A RECALL NOTICE FROM FIAT CHRYSLER AUTOMOBILES (R25/NHTSA 15V-313) THAT WAS TERMED AS AN "INTERIM NOTIFICATION LETTER" QUITE A FEW MONTHS AGO STATING THAT I WOULD BE NOTIFIED WHEN THE REPAIR PARTS BECOME AVAILABLE. TO DATE I HAVE NOT RECEIVED ANY FURTHER NOTICES ABOUT THE AVAILABILITY OF PARTS. I HAD A SIMILAR EXPERIENCE WITH THE LAST RECALL ON MY DODGE RAM 3500. IT APPEARS THAT FIAT CHRYSLER IS PURPOSEFULLY FAILING TO NOTIFY CONSUMERS OF PARTS AVAILABILITY. I BELIEVE THIS WARRANTS FURTHER INVESTIGATION BY THE NHTSA TO FIND OUT WHY FIAT CHRYSLER HAS FAILED TO ADVISE CONSUMERS OF THE AVAILIBILTY OF PARTS. I CHECKED FIAT CHRYSLER'S WEB SITE A FEW MINUTES AGO AND IT STATES THAT PARTS ARE AVAILABLE SO I DON'T KNOW WHY I WAS NOT NOTIFIED BY THEM.

WHILE DRIVING AT HIGHWAY SPEED WITH A P/U CAMPER ON MY 1 TON P/U. THE RIGHT REAR TIRE CAME APART DAMAGING THE BED OF MY TRUCK AND DESTROYING MY WHEEL. I HAD RECENTLY CHECKED THE TIRE PRESSURE. THE TIRE FAILED WITH THE TREAD SEPARATING AND SIDE WALLS SPLIT IN SEVERAL PLACES. THE TIRE TREAD DEPTH WAS 7/32" PER PERFECTION TIRE STORE MANAGER. THE TIRE HAD 37,851 MILES ON IT.

TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 02/08/16 *BF... UPDATED 05/03/18*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATE 01/15/16 MA

TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED THAT THE TIRES PREMATURELY HAD BEEN WORN OUT. THE VEHICLE WAS TAKEN TO THE DEALER AND AN ALIGNMENT WAS PERFORMED AND THE TIE ROD ASSEMBLY WAS REPLACED. MONTHS AFTER THE REPAIRS, THERE WAS PREMATURE DETERIORATION OF THE BALL JOINTS AND TIRES. THE TIRES WERE REPLACED BY THE CONTACT DUE TO THE FAILURE. THE DEALER LATER STATED THAT THE BALL JOINTS HAD BEEN WORN AND THEY REPLACED THE SHOCKS AND BALL JOINTS AS WELL THEY PROVIDED AN ALIGNMENT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND IT WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE TIPM AND THE FUSE BOX BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING), 11V350000 (STEERING) AND 09V005000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 103,600.

TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/12/2016 *CN UPDATED 02/23/16*JB

TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. WHILE DRIVING ABOVE 30 MPH, THE VEHICLE EXPERIENCED SEVERE SHAKING AND VIBRATION AFTER DRIVING OVER A BUMP IN THE ROAD. AFTER REDUCING THE SPEED TO UNDER 30 MPH, THE SHAKING CEASED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE STABILIZER WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 145,000.

THIS IS IN REFERENCE TO THE FCA BUY BACK PROGRAM. ACCORDING TO THE CONSENT ORDER I READ FCA IS SUPPOSED TO BE GIVING US THE PURCHASED PRICE PLUS 10% MINUS DEPRECIATION. THE PRICE FCA GAVE ME IS TRADE IN VALUE PLUS 10%. I HAVE NEVER BEEN ABLE TO PURCHASE A VEHICLE FOR TRADE IN PRICE, WHY SHOULD THEY BE ABLE TO? THIS IS NOT A PUNISHMENT FOR THEM IT IS A PUNISHMENT FOR ME. I HAVE TRIED TO GET MY TRUCK REPAIRED JUST TO BE TOLD THEY DID NOT HAVE PARTS AVAILABLE. NOW THEY WANT TO GIVE ME THOUSANDS LESS THAN WHAT I COULD HAVE SOLD IT FOR OUTRIGHT TO SOMEONE, BUT NOW THE PRICE OF THESE TRUCK ARE GOING DOWN BECAUSE OF ALL OF THIS IN THE NEWS.

TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT HAD THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR OTHER REPAIRS, AND THE MECHANIC NOTICED THAT THE DRIVER SIDE TIE ROD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 252,000. MA 10/8 *CN

OUR SON WAS DRIVING A 2009 DODGE AT APPROXIMATELY 60 MPH. HE HIT A VEHICLE THAT PULLED IN FRONT OF HIM WITH THE FRONT END OF THE DODGE. IT CONTINUED TO TRAVEL INTO A GUARDRAIL THEN FLIPPED OVER ON ITS TOP. DURING THIS ACCIDENT THE AIRBAGS DID NOT DEPLOY. PRAISE GOD OUR SON WAS NOT INJURED DURING THIS. SHOULDN'T THE AIRBAGS HAVE DEPLOYED DURING THIS??????

Crash

DRIVING ON HIGHWAY 101 IN A NORTHERN DIRECTION DRIVING IN MY LANE AND UPON HITTING A POT HOLE MY TRUCK WENT INTO A VIOLENT SHUTTERING AND SHAKING TO THE POINT OF LOSING CONTROL OF MY VEHICLE PULLING TO THE SIDE OF THE ROAD AND COMING TO A COMPLETE STOP IN THE EMERGENCY LANE,THEN STARTING BACK UP TO DRIVE UNTIL THE NEXT BUMP TO SEND MY TRUCK INTO A FRONT END SHAKE ATHON, AND VIOLENT SHAKING TO THE POINT OF NO ABILITY TO STEAR TRUCK, THIS TRUCK HAS BEEN BROUGHT IN TO DEALER 5 TIMES AND STILL IT DOES THE SAME THING AFTER REPLACING STABLEIZER SHOCK ABSORBER TIE ROD ENDS AND NEW FRONT SHOCKS. THE VIOLENT SHAKING IS STILL CONTINUED ON VEHICLE TO THIS DAY AND ANY BUMP ON THE ROAD CAN SET IT OFF AND THE SHAKING WILL NOT STOP UNLESS I COME TO A COMPLETE STOP!!!!

TL* THE CONTACT OWNS A 2009 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 (NA) DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 (NA) DODGE RAM 3500. WHILE DRIVING 60 MPH, THE VEHICLE HAD A TRAILER CONNECTED TO THE LATCHING SYSTEM. THE VEHICLE HAD FOUR DIFFERENT TRAILER OPTIONS, OF WHICH THE HEAVY ELECTRICAL OVERHYDRAULICS OPTION FAILED. THE CONTACTED STATED THAT THE COMPUTER SOFTWARE DID NOT RECOGNIZE THE VEHICLE WAS CONNECTED TO THE TRAILER. THE BRAKES WERE APPLIED, BUT WERE INOPERABLE TO THE TRAILER. THE BRAKING SYSTEM DID NOT REGISTER TO THE TRAILER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT PROVIDED.

TL* THE CONTACT OWNS A 2010 (NA) DODGE RAM 3500. WHILE DRIVING AT HIGH SPEEDS, THE FRONT END OF THE VEHICLE SHOOK VIOLENTLY AFTER HITTING A BUMP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT END BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

TL* THE CONTACT OWNS A 2015 (NA) DODGE RAM 3500. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED WHILE DRIVING AND ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE TRANSMISSION EMITTED A CLICKING SOUND AND THE VEHICLE REVERSED WITH THE GEAR IN DRIVE POSITION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE COMPUTER CODES WERE RESET; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE DEALER ALSO TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.