2002 DODGE RAM 3500
1 recalls, 59 complaints - 33 TSBs
07E104000 Dec 11, 2007
VISIBILITY:GLASS, SIDE/REAR
Defect Description
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDER... Read more
Consequence
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
Remedy
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER... Read more
Complaint Statistics
59 total complaints
4 crashes 6 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| STEERING | 7 |
| STRUCTURE | 6 |
| AIR BAGS | 4 |
| POWER TRAIN | 4 |
| UNKNOWN OR OTHER | 3 |
| STRUCTURE:BODY | 3 |
| FUEL SYSTEM, DIESEL | 3 |
| SUSPENSION | 3 |
| SERVICE BRAKES, HYDRAULIC | 2 |
| FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM | 2 |
ELECTRICAL SYSTEM
Feb 17, 2023
Incident date: Feb 5, 2023
I was driving my 21 Honda Accord 1.5T on the highway and all of a sudden vehicle lost the power and Honda sensing / Emission warning lights came on. It almost cause a major accident and I was lucky enough to exit the freeway without incident. I drove to the Honda dealer and they found out one of t... Read more
STEERING
Apr 22, 2019
Incident date: Apr 20, 2019
WHILE DRIVING MY TRUCK ON AT LEAST 10 TIMES THE VEHICLE HIT A BRIDGE OR BUMP IN THE ROAD THE VEHICLE STARTS TO HAVE A DEATH WOBBLE I CANT CONTROL IT I TRY TO STOP ON A HIGHWAY ALMOST WAS HIT BY A TRACTOR TRAILER AND OTHER VEHICLES EACH TIME I HAVE REPLACED ALOT OF FRONT END EQUIPMENT AND IT HAS 6 NE... Read more
UNKNOWN OR OTHER
Jun 14, 2017
Incident date: Jan 1, 2016
THE DASH IN MY TRUCK HAS BROKEN PIECES ARE COMING OUT REALLY BAD LOOKS LIKE IT EXPLODED WITH THE AIR CONDITION TURNED ON OR THE DEFROST PIECES HIT YOU IN THE FACE DODGE REFUSES TO HELP RECALL THIS EVERYONE I KNOW HAS THIS ISSUE WITH THERE DODGE THIS IS A SAFETY ISSUE WITH MY GRAND CHILDREN WHO RIDE ... Read more
UNKNOWN OR OTHER
May 13, 2017
Incident date: Mar 27, 2006
HAVE A 2002 DODGE RAM 3500 THAT I BOUGHT NEW AND THE DASH HAS DISINTEGRATED. THE PLASTIC IS DEFECTIVE AND HAS CRUMBLED INTO A MULTITUDE OF PIECES. THESE PIECES FLY OUT OF THE AIR VENTS INTO YOUR EYES AND ARE SHARP AND WILL CUT LIKE A KNIFE. THIS IS A DANGER NOT ONLY TO MY EYES BUT IT I WAS TO HAVE A... Read more
ENGINE
May 9, 2017
Incident date: Jun 6, 2016
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. WHILE DRIVING 50 MPH, THE SERVICE VEHICLE WARNING INDICATOR ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER ST... Read more
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
Oct 11, 2016
Incident date: Oct 8, 2016
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 60 MPH OVER A BUMP IN THE ROAD, THE FRONT END OF THE VEHICLE SUDDENLY SHOOK VIOLENTLY AND VIBRATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HEARD A KNOCKING NOISE WHEN THE STEERING W... Read more
STEERING
Oct 11, 2016
Incident date: Oct 8, 2016
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 60 MPH OVER A BUMP IN THE ROAD, THE FRONT END OF THE VEHICLE SUDDENLY SHOOK VIOLENTLY AND VIBRATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HEARD A KNOCKING NOISE WHEN THE STEERING W... Read more
SUSPENSION
Oct 11, 2016
Incident date: Oct 8, 2016
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 60 MPH OVER A BUMP IN THE ROAD, THE FRONT END OF THE VEHICLE SUDDENLY SHOOK VIOLENTLY AND VIBRATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HEARD A KNOCKING NOISE WHEN THE STEERING W... Read more
UNKNOWN OR OTHER
Jun 13, 2016
Incident date: Jan 1, 2003
MY DODGE 3500 2002 DASHBOARD HAS FELL APART CAVED IN I CAN SEE THE INSIDE OF THE RADIO, AIR CONDITION VENTS ITS AWFUL AND I HAVE BOUGHT A COVER AND JUST DEALT WITH IT BUT NOW I WANT TO TRADE IT IN AND I KNOW IT WILL EFFECT THE TRADE IN VALUE
SERVICE BRAKES
Oct 6, 2015
Incident date: Sep 15, 2015
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. THE VEHICLE WAS HITCHED TO A 2015 PJ GOOSENECK TRAILER. WHILE DRIVING APPROXIMATELY 35 MPH IN RAINY WEATHER CONDITIONS, THE BRAKE PEDAL WAS ENGAGED AND THE ATTACHED VEHICLE FAILED TO SLOW DOWN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THA... Read more
STEERING
Jun 2, 2015
Incident date: Dec 13, 2004
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. WHILE TRAVELING APPROXIMATELY 30 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL FAILED TO RESPOND AND WOULD NOT TURN. AS A RESULT, THE CONTACT CRASHED INTO A ROCK CAUSING THE VEHICLE TO FLIP ONTO THE PASSENGER SIDE. THE DRIVER SIDE AIR BAG DEPLOYED, BUT T... Read more
Crash
2 injured
POWER TRAIN
Jun 2, 2015
Incident date: Dec 13, 2004
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. WHILE TRAVELING APPROXIMATELY 30 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL FAILED TO RESPOND AND WOULD NOT TURN. AS A RESULT, THE CONTACT CRASHED INTO A ROCK CAUSING THE VEHICLE TO FLIP ONTO THE PASSENGER SIDE. THE DRIVER SIDE AIR BAG DEPLOYED, BUT T... Read more
Crash
2 injured
AIR BAGS
Jun 2, 2015
Incident date: Dec 13, 2004
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. WHILE TRAVELING APPROXIMATELY 30 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL FAILED TO RESPOND AND WOULD NOT TURN. AS A RESULT, THE CONTACT CRASHED INTO A ROCK CAUSING THE VEHICLE TO FLIP ONTO THE PASSENGER SIDE. THE DRIVER SIDE AIR BAG DEPLOYED, BUT T... Read more
Crash
2 injured
STEERING
Jan 5, 2015
Incident date: Apr 15, 2014
I HIT A POTHOLE AND OMG YOU CAN NOT BELIEVE WHAT CAME AND NOW I'M FINDING OUT THAT ITS CALLED A DEATH WOBBLE AND THE NAME IS CORRECT BECAUSE IT MAKES U THINK YOUR ABOUT TO HIT A TREE OR SOMEONE ELSE ON THE ROAD JUST LUCKILY NO ONE WAS COMING THE OTHER WAY BECAUSE I PROMISE U I WOULD HAVE HIT THEM DO... Read more
SUSPENSION
Jan 5, 2015
Incident date: Apr 15, 2014
I HIT A POTHOLE AND OMG YOU CAN NOT BELIEVE WHAT CAME AND NOW I'M FINDING OUT THAT ITS CALLED A DEATH WOBBLE AND THE NAME IS CORRECT BECAUSE IT MAKES U THINK YOUR ABOUT TO HIT A TREE OR SOMEONE ELSE ON THE ROAD JUST LUCKILY NO ONE WAS COMING THE OTHER WAY BECAUSE I PROMISE U I WOULD HAVE HIT THEM DO... Read more
STEERING
Feb 10, 2014
Incident date: Dec 18, 2013
TL-THE CONTACT OWNS A 2006 DODGE RAM 3500. THE CONTACT STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 13V528000 (STEERING) AND THE VEHICLE HAD NOT BEEN SERVICED BECAUSE THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THAT ONE REMEDY PART WAS BEING SENT PER WEEK. THE MAN... Read more
STRUCTURE
Jul 19, 2013
Incident date: Jul 19, 2013
DASH STARTED CRACKING ABOUT 2007 AND IS NOT STARTING TO FALL APART IN BIG SHARP PIECES. IF AIR BAG WOULD EVER GO OFF I DON'T KNOW WHERE THESE PIECES WOULD END UP, HOPEFULLY NOT IN ME. *TR
AIR BAGS
Jul 19, 2013
Incident date: Jul 19, 2013
DASH STARTED CRACKING ABOUT 2007 AND IS NOT STARTING TO FALL APART IN BIG SHARP PIECES. IF AIR BAG WOULD EVER GO OFF I DON'T KNOW WHERE THESE PIECES WOULD END UP, HOPEFULLY NOT IN ME. *TR
STRUCTURE
Mar 25, 2013
Incident date: Mar 25, 2013
DASH BOARD BROKEN AND FALLING APART. PARTS FALLING IN ARE VERY SHARP AND DANGEROUS. IT IS LIKE SOMEONE HOLDING A KNIFE IN FRONT OF YOU WHEN DRIVING DOWN THE ROAD, HOPING YOU DON'T HIT ANYTHING. *TR
STEERING:LINKAGES:TIE ROD ASSEMBLY
Oct 23, 2012
Incident date: Oct 7, 2012
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, THE CONTACT CRASHED INTO A MEDIAN DIVIDER, SLID AND THEN CRASHED INTO ANOTHER MEDIAN DIVIDER BEFORE FINALLY LANDING IN A DITCH. THE VEHICLE WAS DESTROYED AND TOWED TO A PRIVATE MECHANIC WHERE IT WAS DISCOVERE... Read more
Crash
STRUCTURE:BODY
Aug 30, 2012
Incident date: Feb 3, 2006
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THAT THE DASH BOARD HAD DEVELOPED A CRACK AND THE ELECTRICAL WIRES UNDERNEATH WAS EXPOSED TO THE VIEW. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000 AND THE CU... Read more
POWER TRAIN
Jan 5, 2012
Incident date: Apr 1, 2011
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THAT THE GEAR SHIFT SELECTOR REMAINED STUCK IN PARK AND SHE WAS UNABLE TO SHIFT INTO ANY OTHER GEAR. THE DEALER DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. NO REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS 125,... Read more
VEHICLE SPEED CONTROL
Sep 23, 2011
Incident date: Sep 1, 2010
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO EXPERIENCE TROUBLE SHIFTING GEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE THROTTLE POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS ... Read more
STRUCTURE:BODY
Sep 11, 2011
Incident date: Jun 4, 2011
MY 2002 DODGE TRUCK IS LIKE SO MANY OTHERS, THE DASH IS CRACKING AND CRUMBLING INTO THE ELECTRICAL WIRING BEHIND THE DASH. DURING RESEARCH IT SEEMS TO BE A PROBLEM WITH A LOT OF THESE DODGES AND ALSO A SAFETY PROBLEM, WHICH DODGE HAS CHOOSE TO IGNORE. I REALIZE THAT TO SUM THIS IS NOT LIFE THREATENI... Read more
STEERING
Jul 14, 2011
Incident date: Jul 1, 2011
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE OUTPUT SHAFT FRACTURED AND HE WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE GEAR BOX WAS REPLACED. THE DEALER DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER WAS MADE ... Read more
STRUCTURE
Jul 13, 2011
Incident date: Sep 22, 2002
I BOUGHT A 2002 DODGE 3500 BRAND NEW IN 2002. 4 MONTHS LATER THE DASH CRACKED. I BROUGHT THE TRUCK TO THE DEALER SHIP SEVERAL TIMES WITH MY WARRANTY AND THEY REFUSED TO FIX THIS ISSUE. SINCE THEN TO NOW WE HAVE CONTINUED TO CONTACT CHRYSLER CORP. AND THE DEALERSHIP WITH THIS ISSUE TO JUST BE PUT OFF... Read more
TIRES
Jun 26, 2011
Incident date: Jun 24, 2011
FULL SIZE SPARE TRUCK TIRE FELL OFF OF TRUCK WHILE DRIVING DOWN THE ROAD. CABLE SNAPPED. TRUCK HAD JUST PASSED STATE INSPECTION 1 WEEK PRIOR AND I HAD JUST CHECKED THE AIR ON THE SPARE THAT MORNING. *TR
LATCHES/LOCKS/LINKAGES
Jun 26, 2011
Incident date: Jun 24, 2011
FULL SIZE SPARE TRUCK TIRE FELL OFF OF TRUCK WHILE DRIVING DOWN THE ROAD. CABLE SNAPPED. TRUCK HAD JUST PASSED STATE INSPECTION 1 WEEK PRIOR AND I HAD JUST CHECKED THE AIR ON THE SPARE THAT MORNING. *TR
FUEL SYSTEM, DIESEL
Jul 29, 2010
Incident date: Jul 22, 2010
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. HE THEN FURTHER INSPECTED THE FAILURE AND FOUND THAT THE FUEL PUMP WITHIN THE FUEL TANK HAD FAILED. AS A RESULT, THE FUEL INJECTORS ALSO FAILED. THE VEHICL... Read more
STRUCTURE
Jul 12, 2010
Incident date: Jan 11, 2008
CRACKED DASH ~ SO BAD THE WHOLE DASH HAS CAVED IN AND IT IS CAUSING THE AIR CONDITIONER TO NOT WORK PROPERLY. *TR
FUEL SYSTEM, DIESEL
Oct 1, 2008
Incident date: Apr 25, 2008
2002 DODGE DIESEL TURBO CHARGED: WHILE PULLING UP A HILL IN 95 DEGREE OUTSIDE TEMPERATURE, TOWING A 5TH WHEEL TRAILER, AND ACTS LIKE THE TURBO CHARGER CUT OUT WHILE THE ENGINE CONTINUES TO RUN WITHOUT POWER. THIS DOES NOT HAPPEN IN COOLER TEMPERATURE OR WHILE NOT TOWING. THIS IS A DANGER THAT CAN ... Read more
STRUCTURE
Jul 26, 2008
Incident date: Jul 23, 2008
DASHBOARD ON MY AUG 2002 BUILT DODGE RAM 3500 HAS EXTENSIVE CRACKS. INTERNET SITES SHOW A NUMBER OF OTHER DODGE VEHICLES WITH THIS SAME ISSUE - SOME MUCH WORSE THAN MINE. POTENTIAL SAFETY RISKS INCLUDE DISTRACTING DRIVER DUE TO DASH CRACKING. OTHER OWNERS WITH MORE SEVERE CRACKS HAVE REPORTED ELECTR... Read more
POWER TRAIN:MANUAL TRANSMISSION
Jun 9, 2008
Incident date: Jun 6, 2008
TL*THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THAT IT IS EXTREMELY DIFFICULT TO SWITCH GEARS IN THE VEHICLE. WHILE IDLING AT A STOP LIGHT WITH THE CLUTCH PEDAL DEPRESSED, THE VEHICLE BEGAN DRIFTING FORWARD. HE HAD TO COMPLETELY TURN OFF THE VEHICLE TO STOP IT FROM DRIFTING. THE C... Read more
STRUCTURE
Feb 18, 2008
Incident date: Aug 20, 2007
I OWN A 2002 DODGE 3500 1 TON DUALLY AND MY DASH HAS STARTED TO CRACK. I CALLED MY LOCAL DODGE DEALER IN CLAREMORE OKLAHOMA ( MELTON DODGE ) AND THEY GAVE ME A NUMBER TO CONTACT THE MANF. WITH WHICH IS 1-800-992-1997. I CALLED THEM AND THEY TOLD ME MY DASH WOULD HAVE TO BE INSPECTED BY A DODGE DEA... Read more
TRAILER HITCHES
Jan 14, 2008
Incident date: Jan 13, 2008
TL*THE CONTACT OWNS A 2002 DODGE 3500. WHILE DRIVING 30 MPH, THE FACTORY INSTALLED HITCH SPLIT IN HALF OFF OF THE BRACKET. THERE WERE NO WARNING SIGNS PRIOR TO THE FAILURE. THE DEALER INFORMED THE CONTACT TO CALL DAIMLER CHRYSLER. DAIMLER CHRYSLER STATED THAT NOTHING COULD BE DONE BECAUSE THE VE... Read more
STRUCTURE:BODY
Oct 26, 2007
Incident date: Oct 21, 2007
MY 2002 DODGE RAM 3500 PICKUP DASH BOARD IS CRACKING. FIRST IT STARTED AS A SMALL CRACK AND NOW IT HAS BECOME A CRACK ALMOST A FOOT LONG. THERE ARE OTHER CRACKS IN THE DASH AS WELL (AROUND THE GAUGE CLUSTER). AT TIMES MY LOW BEAM LIGHTS FLICKER ON AND OFF WHILE DRIVING AT NIGHT. NOTHING HAS BEEN DO... Read more
FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM
Aug 16, 2007
Incident date: Aug 9, 2007
(1) I BEGAN HAVING THE INFAMOUS "DEAD PEDAL" SYNDROME ABOUT THREE MONTHS AGO. TRYING TO PULL OUT ONTO A FREEWAY WAS ESPECIALLY DANGEROUS WHEN THE DEAD PEDAL WOULD HAPPEN. IT WOULD HAPPEN OFF AND ON, WHEN YOU WOULD LEAST EXPECT IT. (2) THE VP44 FINALLY WENT DEAD ON OR ABOUT AUGUST 9TH, 2007. THE CO... Read more
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
Jul 2, 2006
Incident date: Jul 2, 2006
I OWN A 2002 DODGE RAM 3500 24V CUMMINGS DIESEL. I EXPERIENCED A VERY SERIOUS ENGINE FAILURE MY ENGINE JUST TURNED OFF ALL ITS OWN. APPARENTLY THIS IS AN WELL DOCUMENTED INCIDENT WITH THIS MAKE AND MODEL. THE FAILURE IS THE LIFT PUMP, YOU WILL NOTICE WHAT A PROBLEM THIS IS BY GOING TO ANY SEARCH E... Read more
SERVICE BRAKES, HYDRAULIC
Jan 31, 2006
Incident date: Jan 30, 2006
THIS IS AN ADDITIONAL PROBLEM TO MY 2002 DODGE RAM 3500 MAXI VAN. UPON RECEIVING MY VEHICLE BACK AFTER 2 MONTHS AND HAVING DRIVEN IT WITH STILL THE SAME PROBLEMS WITH THE BRAKES I HAVE HAD NO SUCCESS WITH THE DEALERSHIP AND WAS TOLD THERE WAS NOTHING WRONG. 01/30/06 I NOTICED A SEVERE MARBLE NOISE... Read more
SUSPENSION:FRONT
Jan 31, 2006
Incident date: Jan 30, 2006
THIS IS AN ADDITIONAL PROBLEM TO MY 2002 DODGE RAM 3500 MAXI VAN. UPON RECEIVING MY VEHICLE BACK AFTER 2 MONTHS AND HAVING DRIVEN IT WITH STILL THE SAME PROBLEMS WITH THE BRAKES I HAVE HAD NO SUCCESS WITH THE DEALERSHIP AND WAS TOLD THERE WAS NOTHING WRONG. 01/30/06 I NOTICED A SEVERE MARBLE NOISE... Read more
FUEL SYSTEM, DIESEL
Nov 15, 2005
Incident date: Nov 15, 2005
DT: CONTACT STATES WHILE DRIVING HIS VEHICLE IT SMOKES AND LOSES POWER. WHILE PULLING OUT ON THE INTERSTATE IT LOSES ALL POWER. HE TOOK THE VEHICLE IN ON 11-15-05 TO HAVE A DIAGNOSTICS TEST PERFORMED THAT'S WHEN THE MECHANIC LET HIM KNOW THAT THE INJECTOR PUMP ALSO THE TRANSFER PUMP NEEDED TO BE... Read more
FUEL SYSTEM, GASOLINE:DELIVERY
Feb 23, 2005
Incident date: Jan 17, 2005
THE CONSUMER WAS ON A LONG ROAD TRIP WHEN HE NOTICED THAT THE FUEL WAS RUNNING LOW. THE VEHICLE WAS TAKEN IN FOR AN INSPECTION AND RESULTS SHOWED THAT THE TRANSFER PUMP WAS CRACKED AND WAS LEAKING 60% OF THE FUEL INTO THE ENGINE FOR THE THIRD TIME. MANUFACTURER WAS CONTACTED BY CONSUMER ONCE AGAIN. ... Read more
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Dec 10, 2004
Incident date: Dec 2, 2004
THE MECHANIC WAS UNABLE TO PERFORM A FRONT END ALIGNMENT BECAUSE THE RIGHT UPPER BALL JOINT WAS DEFECTIVE. THE BALL JOINT WAS REPLACED. *AK
ELECTRICAL SYSTEM:WIRING
Dec 22, 2003
Incident date: Dec 13, 2003
LOSS OF POWER, CHECK ENGINE LIGHT COMES ON AND ALL VEHICLE WILL DO IS IDLE(DOESN'T MATTER IF YOU'RE DOING 70MPH ON INTERSTATE OR 35MPH THROUGH TOWN). DANGEROUS AS YOU NEVER KNOW WHEN THIS WILL HAPPEN, YOU COULD BE PULLING OUT INTO TRAFFIC,ETC.*AK TRUCK HAS BEEN IN THE DEALERSHIP SERVICE DEPT. 4 TI... Read more
FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM
Dec 22, 2003
Incident date: Dec 13, 2003
LOSS OF POWER, CHECK ENGINE LIGHT COMES ON AND ALL VEHICLE WILL DO IS IDLE(DOESN'T MATTER IF YOU'RE DOING 70MPH ON INTERSTATE OR 35MPH THROUGH TOWN). DANGEROUS AS YOU NEVER KNOW WHEN THIS WILL HAPPEN, YOU COULD BE PULLING OUT INTO TRAFFIC,ETC.*AK TRUCK HAS BEEN IN THE DEALERSHIP SERVICE DEPT. 4 TI... Read more
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Nov 10, 2003
Incident date: Nov 10, 2003
CONSUMER USED VEHICLE FOR LONG DISTANCE DRIVING, HE TOOK VEHICLE TO DEALER FOR REGULAR MAINTENANCE. HE WAS TOLD THAT THE FRONT BRAKES WERE GOOD, BUT REAR BRAKES FAILED. MECHANIC SAID THAT THE HEAT FROM THE DISC ROTORS CAUSED THE RUBBER TO DETERIORATE, WHICH , IN TURN, CAUSED THE SEAL TO LEAK ... Read more
SUSPENSION
Oct 30, 2003
Incident date: Oct 10, 2003
WHILE DRIVING OVER 60 MPH OR WHEN THE VEHICLE HIT A BUMP IN THE ROAD, THE STEERING WHEEL SHOOK VIOLENTLY, WHICH MADE IT VERY DIFFICULT FOR THE DRIVER TO CONTROL THE VEHICLE.*AK THE DEALER REPLACED THE STEERING STABILIZER AND THE TRACK BAR UNDER WARRANTY. *JB
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Oct 23, 2003
WHILE DRIVING AT ANY SPEED THE TRUCK SHUT DOWN AND LOST ALL POWER. THE TRUCK RESTARTED, AND CONSUMER WAS ABLE TO PROCEED WITH CAUTION. DEALER HAD THE VEHICLE FOR 48 HOURS AND COULD NOT DUPLICATE THE PROBLEM. *AK
TIRES:VALVE
Jun 12, 2003
Incident date: Jun 12, 2003
VALVE STEM CAME OFF DRIVER'S SIDE TIRE AND AIR CAME OUT OF TIRE. THE VALVE STEM BLEW OFF.*AK
POWER TRAIN
Apr 8, 2003
Incident date: Apr 8, 2003
THE VEHICLE ROLL BACKWARDS WHEN PARKED ON AN INCLINE. *JB
Showing 50 of 59 complaints.
Technical Service Bulletins, 2002 DODGE RAM 3500
33 manufacturer communications from 21 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 10 |
| 160000 STRUCTURE | 8 |
| 060000 ENGINE AND ENGINE COOLING | 4 |
| 114000 ELECTRICAL SYSTEM:WIRING | 2 |
| 110000 ELECTRICAL SYSTEM | 2 |
| 116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER | 2 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 1 |
| 116100 ELECTRICAL SYSTEM:IGNITION:SWITCH | 1 |
9004275
Jul 22, 2020
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehi
9004275
Jul 22, 2020
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehi
23-015-20
Apr 30, 2020
350000 EQUIPMENT
Disinfectant Solution Recommended for COVID-19
23-015-20
Apr 30, 2020
160000 STRUCTURE
Disinfectant Solution Recommended for COVID-19
08-049-20
Apr 22, 2020
350000 EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
08-049-20
Apr 22, 2020
110000 ELECTRICAL SYSTEM
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
DOR-X6W2U-06
Mar 23, 2020
110000 ELECTRICAL SYSTEM
This SKU is a Clock Spring. The customer communication requested return of unsold inventory to inspect the internal spring. If the internal spring is not seated, the electrical circuit for the horn is disconnected and the horn will not fu
DOR-X6W2U-06
Mar 23, 2020
140000 AIR BAGS
This SKU is a Clock Spring. The customer communication requested return of unsold inventory to inspect the internal spring. If the internal spring is not seated, the electrical circuit for the horn is disconnected and the horn will not fu
3100519
Nov 20, 2019
160000 STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Nov 20, 2019
350000 EQUIPMENT
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-006-19
Nov 20, 2019
160000 STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-003-19
Nov 20, 2019
350000 EQUIPMENT
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-005-19
Nov 20, 2019
160000 STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-005-19
Nov 20, 2019
350000 EQUIPMENT
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Nov 20, 2019
160000 STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100319
Nov 20, 2019
160000 STRUCTURE
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
1807717
Aug 31, 2017
350000 EQUIPMENT
Connecting to the DRB III Emulator for Cummins Engines
68332810
Sep 7, 2016
060000 ENGINE AND ENGINE COOLING
Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. C
68332810A
Sep 7, 2016
060000 ENGINE AND ENGINE COOLING
Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only.
R2118796A
Feb 26, 2016
060000 ENGINE AND ENGINE COOLING
Valve Body. These may cause over drive cycling.
9002828
Sep 3, 2014
160000 STRUCTURE
Part Description: Insulator in Lever Assembly - Valve Body - Trans Issue Description: The manual valve insulator, attaching rivet and an instruction sheet are now available as a kit. If the insulator requires replacement lease order 68253
9002849
Sep 3, 2014
350000 EQUIPMENT
Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement
9002849
Sep 3, 2014
160000 STRUCTURE
Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement
9002828
Sep 3, 2014
350000 EQUIPMENT
Part Description: Insulator in Lever Assembly - Valve Body - Trans Issue Description: The manual valve insulator, attaching rivet and an instruction sheet are now available as a kit. If the insulator requires replacement lease order 68253
9002872
Mar 27, 2013
116100 ELECTRICAL SYSTEM:IGNITION:SWITCH
56045489A$ - Neutral Safety Switch - Trans Assy 06036369AA Screw and Washer is now available as a service part , 2 required to attach Neutral Start Switch
9002519
Mar 20, 2013
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc
9002688
Feb 13, 2013
060000 ENGINE AND ENGINE COOLING
68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or
9002688
Feb 13, 2013
114000 ELECTRICAL SYSTEM:WIRING
68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or
9002688
Feb 13, 2013
350000 EQUIPMENT
68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or
14-005-12
Nov 29, 2012
980000 UNKNOWN OR OTHER
Heavy Duty Filtration MOPAR Retrofit or Add On Parts Available
14-005-12
Nov 29, 2012
092300 FUEL SYSTEM, OTHER:FUEL FILTER
Heavy Duty Filtration MOPAR Retrofit or Add On Parts Available
14-005-12
Nov 29, 2012
350000 EQUIPMENT
Heavy Duty Filtration MOPAR Retrofit or Add On Parts Available
0408
Nov 3, 2004
114000 ELECTRICAL SYSTEM:WIRING
ORIGINAL MINUTE MOUNT WIRING AND E-FORCE ISOLATION MODULE WIRING CONVERSIONS. FISHER. VARIOUS MODELS INCLUDING ALL GM/CHEVROLET AND FORD. 2002 & PRIOR. *TT
NHTSA Safety Investigations, DODGE RAM 3500
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE08059
Opened: Oct 7, 2008 , Closed: Apr 17, 2009
TURN SIGNAL MALFUNCTION
ODI HAS CLOSED THIS INVESTIGATION BASED ON A REVIEW OF THE COMPLAINTS, OTHER FIELD DATA AND TECHNICAL DATA SUBMITTED BY CHRYSLER TO THE AGENCY.CHRYSLER REPORTS THAT THE MULTIFUNCTION SWITCH IS HARD WIRED INTO THE INSTRUMENT CLUSTER (IC) AND THE CLUSTER DECIDES WHICH DIRECTION HAS BEEN SELECTED BASED... Read more
PE02049
Opened: Jun 3, 2002 , Closed: Oct 1, 2002
TIRE VALVE
DODGE RAM 3500 - All Years Overview
Complete safety history for the DODGE RAM 3500 across all model years (1994, 2012).
96
Total Recalls
3,822
Total Complaints
2
Investigations
242
Reported Crashes
157
Reported Fires
9
Reported Deaths
DODGE RAM 3500 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2012 | 9 | 502 | View |
| 2011 | 5 | 293 | View |
| 2010 | 9 | 0 | View |
| 2009 | 5 | 130 | View |
| 2008 | 11 | 221 | View |
| 2007 | 14 | 284 | View |
| 2006 | 11 | 349 | View |
| 2005 | 7 | 240 | View |
| 2004 | 7 | 276 | View |
| 2003 | 9 | 330 | View |
| 2002 (current) | 1 | 59 | |
| 2001 | 1 | 168 | View |
| 2000 | 1 | 77 | View |
| 1999 | 1 | 146 | View |
| 1998 | 1 | 134 | View |
| 1997 | 1 | 153 | View |
| 1996 | 1 | 182 | View |
| 1995 | 1 | 132 | View |
| 1994 | 1 | 102 | View |
| 1993 | 0 | 26 | View |
| 1992 | 0 | 11 | View |
| 1991 | 0 | 5 | View |