2002 DODGE RAM 3500

1 recalls — 50 complaints

07E104000 Dec 11, 2007
VISIBILITY:GLASS, SIDE/REAR
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Remedy: SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
1,657 vehicles affected
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY Feb 17, 2023
Installed transfer fuel tank in back of my pickup truck, two weeks ago after putting 45 gals of fuel in tank, next morning tank was empty. Removed tank and found the bottom of tank has many holes from defective aluminum plate which entire tank is made from. Contacted manufacture ( RDS Manufacturing, 300 Industrial Park Drive, Perry, FL ). Was informed that water in contact with bottom probably caused the problem, my thought is when the sheet of aluminum was made there was contamination in the process therefor causing porosity in the sheeting. There are thousands of these tanks out there on the road and this can't be the only one with this problem, fuel leak of this magnitude is very dangerous on our highways.
STEERING Apr 22, 2019
WHILE DRIVING MY TRUCK ON AT LEAST 10 TIMES THE VEHICLE HIT A BRIDGE OR BUMP IN THE ROAD THE VEHICLE STARTS TO HAVE A DEATH WOBBLE I CANT CONTROL IT I TRY TO STOP ON A HIGHWAY ALMOST WAS HIT BY A TRACTOR TRAILER AND OTHER VEHICLES EACH TIME I HAVE REPLACED ALOT OF FRONT END EQUIPMENT AND IT HAS 6 NEW TIRES ALSO THE DASH EXPLODED IN ALOT OF PIECES ANOTHER SAFETY ISSUE
UNKNOWN OR OTHER Jun 14, 2017
THE DASH IN MY TRUCK HAS BROKEN PIECES ARE COMING OUT REALLY BAD LOOKS LIKE IT EXPLODED WITH THE AIR CONDITION TURNED ON OR THE DEFROST PIECES HIT YOU IN THE FACE DODGE REFUSES TO HELP RECALL THIS EVERYONE I KNOW HAS THIS ISSUE WITH THERE DODGE THIS IS A SAFETY ISSUE WITH MY GRAND CHILDREN WHO RIDE IN THIS TRUCK ALSO
UNKNOWN OR OTHER May 13, 2017
HAVE A 2002 DODGE RAM 3500 THAT I BOUGHT NEW AND THE DASH HAS DISINTEGRATED. THE PLASTIC IS DEFECTIVE AND HAS CRUMBLED INTO A MULTITUDE OF PIECES. THESE PIECES FLY OUT OF THE AIR VENTS INTO YOUR EYES AND ARE SHARP AND WILL CUT LIKE A KNIFE. THIS IS A DANGER NOT ONLY TO MY EYES BUT IT I WAS TO HAVE A WRECK THEY WOULD FLY AND CUT YOU. HAVE HAD TO REMOVE THE PIECES FROM VENTS THAT WON'T BLOW OUT THAT HAVE GOTTEN INTO THE AC/HEAT DOOR FLAP. I HAVE NEVER HAD A DASH ON ANY CAR OR TRUCK FALL APART LIKE THIS. IF YOU JUST TOUCH IT IT FALLS APART.
ENGINE May 9, 2017
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. WHILE DRIVING 50 MPH, THE SERVICE VEHICLE WARNING INDICATOR ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD GET BACK WITH THE CONTACT. THE FAILURE MILEAGE WAS 130,000.
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS Oct 11, 2016
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 60 MPH OVER A BUMP IN THE ROAD, THE FRONT END OF THE VEHICLE SUDDENLY SHOOK VIOLENTLY AND VIBRATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HEARD A KNOCKING NOISE WHEN THE STEERING WHEEL WAS TURNED IN EITHER DIRECTION. IN ADDITION, WHILE DRIVING, THE VEHICLE SUDDENLY WOULD NOT ACCELERATE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FUEL INJECTOR BUMP AND LIFT BUMP WERE FAULTY AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,500.
STEERING Oct 11, 2016
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 60 MPH OVER A BUMP IN THE ROAD, THE FRONT END OF THE VEHICLE SUDDENLY SHOOK VIOLENTLY AND VIBRATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HEARD A KNOCKING NOISE WHEN THE STEERING WHEEL WAS TURNED IN EITHER DIRECTION. IN ADDITION, WHILE DRIVING, THE VEHICLE SUDDENLY WOULD NOT ACCELERATE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FUEL INJECTOR BUMP AND LIFT BUMP WERE FAULTY AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,500.
SUSPENSION Oct 11, 2016
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 60 MPH OVER A BUMP IN THE ROAD, THE FRONT END OF THE VEHICLE SUDDENLY SHOOK VIOLENTLY AND VIBRATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HEARD A KNOCKING NOISE WHEN THE STEERING WHEEL WAS TURNED IN EITHER DIRECTION. IN ADDITION, WHILE DRIVING, THE VEHICLE SUDDENLY WOULD NOT ACCELERATE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FUEL INJECTOR BUMP AND LIFT BUMP WERE FAULTY AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,500.
UNKNOWN OR OTHER Jun 13, 2016
MY DODGE 3500 2002 DASHBOARD HAS FELL APART CAVED IN I CAN SEE THE INSIDE OF THE RADIO, AIR CONDITION VENTS ITS AWFUL AND I HAVE BOUGHT A COVER AND JUST DEALT WITH IT BUT NOW I WANT TO TRADE IT IN AND I KNOW IT WILL EFFECT THE TRADE IN VALUE
SERVICE BRAKES Oct 6, 2015
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. THE VEHICLE WAS HITCHED TO A 2015 PJ GOOSENECK TRAILER. WHILE DRIVING APPROXIMATELY 35 MPH IN RAINY WEATHER CONDITIONS, THE BRAKE PEDAL WAS ENGAGED AND THE ATTACHED VEHICLE FAILED TO SLOW DOWN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER HYDRAULIC LINE FRACTURED FROM THE BRAKE CALIPER. THE CONTACT REPLACED THE HYDRAULIC LINE HIMSELF. NINE DAYS LATER, THE VEHICLE WAS REPAIRED AND THE FRONT DRIVER HYDRAULIC LINE SEPARATED FROM THE BRAKE CALIPER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT APPLICABLE.
STEERING Jun 2, 2015
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. WHILE TRAVELING APPROXIMATELY 30 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL FAILED TO RESPOND AND WOULD NOT TURN. AS A RESULT, THE CONTACT CRASHED INTO A ROCK CAUSING THE VEHICLE TO FLIP ONTO THE PASSENGER SIDE. THE DRIVER SIDE AIR BAG DEPLOYED, BUT THE FRONT PASSENGER SIDE AIR BAG DID NOT. THE DRIVER SUSTAINED HEAD AND BACK INJURIES AND LACERATIONS TO THE ARMS. THE FRONT PASSENGER SUSTAINED HEAD INJURIES, CUTS, AND ABRASIONS TO THE ARM FROM THE GLASS. BOTH OCCUPANTS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AUTHORIZED BY THE INSURANCE COMPANY, WHICH INDICATED THAT THE DRIVER SIDE TIE ROD, THE STEERING MECHANISM, AND THE DRIVE TRAIN FRACTURED ON THE DRIVER SIDE. THE CONTACT MENTIONED THAT THE DEFECTIVE PARTS WERE REPAIRED SIX YEARS BEFORE THE VEHICLE WAS INCLUDED IN AN UNKNOWN MANUFACTURER RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. UPDATED 10/8/15 *LN UPDATED 10/15/15*BF UPDATED 10/18/2017*CN
Crash 2 injured
POWER TRAIN Jun 2, 2015
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. WHILE TRAVELING APPROXIMATELY 30 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL FAILED TO RESPOND AND WOULD NOT TURN. AS A RESULT, THE CONTACT CRASHED INTO A ROCK CAUSING THE VEHICLE TO FLIP ONTO THE PASSENGER SIDE. THE DRIVER SIDE AIR BAG DEPLOYED, BUT THE FRONT PASSENGER SIDE AIR BAG DID NOT. THE DRIVER SUSTAINED HEAD AND BACK INJURIES AND LACERATIONS TO THE ARMS. THE FRONT PASSENGER SUSTAINED HEAD INJURIES, CUTS, AND ABRASIONS TO THE ARM FROM THE GLASS. BOTH OCCUPANTS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AUTHORIZED BY THE INSURANCE COMPANY, WHICH INDICATED THAT THE DRIVER SIDE TIE ROD, THE STEERING MECHANISM, AND THE DRIVE TRAIN FRACTURED ON THE DRIVER SIDE. THE CONTACT MENTIONED THAT THE DEFECTIVE PARTS WERE REPAIRED SIX YEARS BEFORE THE VEHICLE WAS INCLUDED IN AN UNKNOWN MANUFACTURER RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. UPDATED 10/8/15 *LN UPDATED 10/15/15*BF UPDATED 10/18/2017*CN
Crash 2 injured
AIR BAGS Jun 2, 2015
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. WHILE TRAVELING APPROXIMATELY 30 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL FAILED TO RESPOND AND WOULD NOT TURN. AS A RESULT, THE CONTACT CRASHED INTO A ROCK CAUSING THE VEHICLE TO FLIP ONTO THE PASSENGER SIDE. THE DRIVER SIDE AIR BAG DEPLOYED, BUT THE FRONT PASSENGER SIDE AIR BAG DID NOT. THE DRIVER SUSTAINED HEAD AND BACK INJURIES AND LACERATIONS TO THE ARMS. THE FRONT PASSENGER SUSTAINED HEAD INJURIES, CUTS, AND ABRASIONS TO THE ARM FROM THE GLASS. BOTH OCCUPANTS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AUTHORIZED BY THE INSURANCE COMPANY, WHICH INDICATED THAT THE DRIVER SIDE TIE ROD, THE STEERING MECHANISM, AND THE DRIVE TRAIN FRACTURED ON THE DRIVER SIDE. THE CONTACT MENTIONED THAT THE DEFECTIVE PARTS WERE REPAIRED SIX YEARS BEFORE THE VEHICLE WAS INCLUDED IN AN UNKNOWN MANUFACTURER RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. UPDATED 10/8/15 *LN UPDATED 10/15/15*BF UPDATED 10/18/2017*CN
Crash 2 injured
STEERING Jan 5, 2015
I HIT A POTHOLE AND OMG YOU CAN NOT BELIEVE WHAT CAME AND NOW I'M FINDING OUT THAT ITS CALLED A DEATH WOBBLE AND THE NAME IS CORRECT BECAUSE IT MAKES U THINK YOUR ABOUT TO HIT A TREE OR SOMEONE ELSE ON THE ROAD JUST LUCKILY NO ONE WAS COMING THE OTHER WAY BECAUSE I PROMISE U I WOULD HAVE HIT THEM DODGE NEEDS TO FIX THE PROBLEM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!,!!!!!!! *TR
SUSPENSION Jan 5, 2015
I HIT A POTHOLE AND OMG YOU CAN NOT BELIEVE WHAT CAME AND NOW I'M FINDING OUT THAT ITS CALLED A DEATH WOBBLE AND THE NAME IS CORRECT BECAUSE IT MAKES U THINK YOUR ABOUT TO HIT A TREE OR SOMEONE ELSE ON THE ROAD JUST LUCKILY NO ONE WAS COMING THE OTHER WAY BECAUSE I PROMISE U I WOULD HAVE HIT THEM DODGE NEEDS TO FIX THE PROBLEM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!,!!!!!!! *TR
STEERING Feb 10, 2014
TL-THE CONTACT OWNS A 2006 DODGE RAM 3500. THE CONTACT STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 13V528000 (STEERING) AND THE VEHICLE HAD NOT BEEN SERVICED BECAUSE THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THAT ONE REMEDY PART WAS BEING SENT PER WEEK. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. JS
STRUCTURE Jul 19, 2013
DASH STARTED CRACKING ABOUT 2007 AND IS NOT STARTING TO FALL APART IN BIG SHARP PIECES. IF AIR BAG WOULD EVER GO OFF I DON'T KNOW WHERE THESE PIECES WOULD END UP, HOPEFULLY NOT IN ME. *TR
AIR BAGS Jul 19, 2013
DASH STARTED CRACKING ABOUT 2007 AND IS NOT STARTING TO FALL APART IN BIG SHARP PIECES. IF AIR BAG WOULD EVER GO OFF I DON'T KNOW WHERE THESE PIECES WOULD END UP, HOPEFULLY NOT IN ME. *TR
STRUCTURE Mar 25, 2013
DASH BOARD BROKEN AND FALLING APART. PARTS FALLING IN ARE VERY SHARP AND DANGEROUS. IT IS LIKE SOMEONE HOLDING A KNIFE IN FRONT OF YOU WHEN DRIVING DOWN THE ROAD, HOPING YOU DON'T HIT ANYTHING. *TR
STEERING:LINKAGES:TIE ROD ASSEMBLY Oct 23, 2012
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, THE CONTACT CRASHED INTO A MEDIAN DIVIDER, SLID AND THEN CRASHED INTO ANOTHER MEDIAN DIVIDER BEFORE FINALLY LANDING IN A DITCH. THE VEHICLE WAS DESTROYED AND TOWED TO A PRIVATE MECHANIC WHERE IT WAS DISCOVERED THAT THE TIE ROD FAILED AND CAUSED THE CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 43,566.
Crash
STRUCTURE:BODY Aug 30, 2012
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THAT THE DASH BOARD HAD DEVELOPED A CRACK AND THE ELECTRICAL WIRES UNDERNEATH WAS EXPOSED TO THE VIEW. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 150,000.
POWER TRAIN Jan 5, 2012
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THAT THE GEAR SHIFT SELECTOR REMAINED STUCK IN PARK AND SHE WAS UNABLE TO SHIFT INTO ANY OTHER GEAR. THE DEALER DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. NO REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS 125,000 AND THE CURRENT MILEAGE WAS 130,000.
VEHICLE SPEED CONTROL Sep 23, 2011
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO EXPERIENCE TROUBLE SHIFTING GEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE THROTTLE POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED TWICE AFTER REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 160,000. UPDATED 10/27/11*LJ
STRUCTURE:BODY Sep 11, 2011
MY 2002 DODGE TRUCK IS LIKE SO MANY OTHERS, THE DASH IS CRACKING AND CRUMBLING INTO THE ELECTRICAL WIRING BEHIND THE DASH. DURING RESEARCH IT SEEMS TO BE A PROBLEM WITH A LOT OF THESE DODGES AND ALSO A SAFETY PROBLEM, WHICH DODGE HAS CHOOSE TO IGNORE. I REALIZE THAT TO SUM THIS IS NOT LIFE THREATENING BUT WITH SOME OF THE COMPLAINTS AND RESULTS OF THE DASH FOLLOWING INTO THE ELECTRICAL COMPONENTS UNDER THIS FAULTY DASH , IT COULD CAUSE ACCIDENTS AND OR SERIOUS INJURIES. *TR
STEERING Jul 14, 2011
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE OUTPUT SHAFT FRACTURED AND HE WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE GEAR BOX WAS REPLACED. THE DEALER DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 130,000.
STRUCTURE Jul 13, 2011
I BOUGHT A 2002 DODGE 3500 BRAND NEW IN 2002. 4 MONTHS LATER THE DASH CRACKED. I BROUGHT THE TRUCK TO THE DEALER SHIP SEVERAL TIMES WITH MY WARRANTY AND THEY REFUSED TO FIX THIS ISSUE. SINCE THEN TO NOW WE HAVE CONTINUED TO CONTACT CHRYSLER CORP. AND THE DEALERSHIP WITH THIS ISSUE TO JUST BE PUT OFF TIME AND TIME AGAIN. YOU PAY 33,000 FOR A TRUCK WITHIN 4 MONTHS THE DASH CRACKS AND DODGE TELLS YOU ITS COSMETIC YOUR BUMPER TO BUMPER WARRANTY WILL NOT COVER IT. I FEEL IT IS A SAFETY ISSUE BECAUSE PIECES OF THE DASH CAN COME LOOSE AND THE DASH ITSELF IS LOOSE. *TR
TIRES Jun 26, 2011
FULL SIZE SPARE TRUCK TIRE FELL OFF OF TRUCK WHILE DRIVING DOWN THE ROAD. CABLE SNAPPED. TRUCK HAD JUST PASSED STATE INSPECTION 1 WEEK PRIOR AND I HAD JUST CHECKED THE AIR ON THE SPARE THAT MORNING. *TR
LATCHES/LOCKS/LINKAGES Jun 26, 2011
FULL SIZE SPARE TRUCK TIRE FELL OFF OF TRUCK WHILE DRIVING DOWN THE ROAD. CABLE SNAPPED. TRUCK HAD JUST PASSED STATE INSPECTION 1 WEEK PRIOR AND I HAD JUST CHECKED THE AIR ON THE SPARE THAT MORNING. *TR
FUEL SYSTEM, DIESEL Jul 29, 2010
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. HE THEN FURTHER INSPECTED THE FAILURE AND FOUND THAT THE FUEL PUMP WITHIN THE FUEL TANK HAD FAILED. AS A RESULT, THE FUEL INJECTORS ALSO FAILED. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,700 AND THE CURRENT MILEAGE WAS APPROXIMATELY 64,400.
STRUCTURE Jul 12, 2010
CRACKED DASH ~ SO BAD THE WHOLE DASH HAS CAVED IN AND IT IS CAUSING THE AIR CONDITIONER TO NOT WORK PROPERLY. *TR
FUEL SYSTEM, DIESEL Oct 1, 2008
2002 DODGE DIESEL TURBO CHARGED: WHILE PULLING UP A HILL IN 95 DEGREE OUTSIDE TEMPERATURE, TOWING A 5TH WHEEL TRAILER, AND ACTS LIKE THE TURBO CHARGER CUT OUT WHILE THE ENGINE CONTINUES TO RUN WITHOUT POWER. THIS DOES NOT HAPPEN IN COOLER TEMPERATURE OR WHILE NOT TOWING. THIS IS A DANGER THAT CAN LEAD TO A VERY SERIOUS ACCIDENT. *TR
STRUCTURE Jul 26, 2008
DASHBOARD ON MY AUG 2002 BUILT DODGE RAM 3500 HAS EXTENSIVE CRACKS. INTERNET SITES SHOW A NUMBER OF OTHER DODGE VEHICLES WITH THIS SAME ISSUE - SOME MUCH WORSE THAN MINE. POTENTIAL SAFETY RISKS INCLUDE DISTRACTING DRIVER DUE TO DASH CRACKING. OTHER OWNERS WITH MORE SEVERE CRACKS HAVE REPORTED ELECTRICAL SYSTEM FAILURES DUE TO DASHBOARD CRACKS AND DASHBOARD FALLING INWARD. *TR
POWER TRAIN:MANUAL TRANSMISSION Jun 9, 2008
TL*THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THAT IT IS EXTREMELY DIFFICULT TO SWITCH GEARS IN THE VEHICLE. WHILE IDLING AT A STOP LIGHT WITH THE CLUTCH PEDAL DEPRESSED, THE VEHICLE BEGAN DRIFTING FORWARD. HE HAD TO COMPLETELY TURN OFF THE VEHICLE TO STOP IT FROM DRIFTING. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 116,000.
STRUCTURE Feb 18, 2008
I OWN A 2002 DODGE 3500 1 TON DUALLY AND MY DASH HAS STARTED TO CRACK. I CALLED MY LOCAL DODGE DEALER IN CLAREMORE OKLAHOMA ( MELTON DODGE ) AND THEY GAVE ME A NUMBER TO CONTACT THE MANF. WITH WHICH IS 1-800-992-1997. I CALLED THEM AND THEY TOLD ME MY DASH WOULD HAVE TO BE INSPECTED BY A DODGE DEALER TO VERIFY THAT THE CRACK WAS NOT CAUSED BY ME AND THEN LED ME TO BELIEVE THAT THEY WOULD MAKE GOOD ON IT. I TOOK MY TRUCK TO MELTON DODGE IN CLAREMORE OKLAHOMA AND THEY DID THEIR INSPECTION AND FOUND OUT THE DEFECT HAD NOTHING TO DO WITH ME AND IT WAS IN FACT A DODGE DEFECT. I CALLED THE MANUF. AND THEY TOLD ME THAT SINCE IT WAS NOT HINDERING THE AIRBAG AND I HAD A 140,000 MILES ON IT THEY REFUSED TO DO ANYTHING ABOUT IT. THIS WOULD NOT BOTHER ME SO MUCH EXCEPT FOR THE FACT THAT THEY HAVE REPLACED OTHER CUSTOMERS DASHBOARDS WITH MORE MILES THAN MINE AND OLDER RANGING FROM FREE TO THE CUSTOMER PAYING PART OF THE BILL. I WORK WITH A GENTLEMEN THAT HAS A DODGE THAT IS OLDER WITH ABOUT THE SAME MILES AS MINE AND THEY REPLACED HIS FOR FREE. I HAVE OWNED MY LAST DODGE TRUCK THEY HAVE AN INFERIOR PRODUCT THAT THEY WONT STAND BEHIND. IF NOT FOR THE CUMMINS ENGINE I WOULD HAVE ALREADY TRADED MY TRUCK IN FOR A CHEVY OR A FORD SUPER DUTY. YOU DON'T SEE THERE DASHBOARDS CRACKING OR CAVING IN. I PULL A TRAILER ALOT AND I HAVE SEVERAL FRIENDS THAT HAVE DODGES THE SAME YEAR AS MINE OR IN THAT BODY RANGE AND ALL OF THEIR DASHBOARDS ARE CRACKED AS WELL. THIS IS VERY UPSETTING. *TR
TRAILER HITCHES Jan 14, 2008
TL*THE CONTACT OWNS A 2002 DODGE 3500. WHILE DRIVING 30 MPH, THE FACTORY INSTALLED HITCH SPLIT IN HALF OFF OF THE BRACKET. THERE WERE NO WARNING SIGNS PRIOR TO THE FAILURE. THE DEALER INFORMED THE CONTACT TO CALL DAIMLER CHRYSLER. DAIMLER CHRYSLER STATED THAT NOTHING COULD BE DONE BECAUSE THE VEHICLE EXCEEDED ITS WARRANTY. THE FAILURE AND CURRENT MILEAGES WERE 165,000.
STRUCTURE:BODY Oct 26, 2007
MY 2002 DODGE RAM 3500 PICKUP DASH BOARD IS CRACKING. FIRST IT STARTED AS A SMALL CRACK AND NOW IT HAS BECOME A CRACK ALMOST A FOOT LONG. THERE ARE OTHER CRACKS IN THE DASH AS WELL (AROUND THE GAUGE CLUSTER). AT TIMES MY LOW BEAM LIGHTS FLICKER ON AND OFF WHILE DRIVING AT NIGHT. NOTHING HAS BEEN DONE ABOUT THE CRACKED DASH, I CONTACTED MY LOCAL DODGE DEALER AND THEY SAID THAT THERE WAS NO RECALL ON THE ITEM AND THEY COULD DO NOTHING. A NEW DASH QUOTED $455.00 JUST IN PARTS. THAT IS FAR TO MUCH FOR A DASH THAT SHOULD HAVE NOT CRACKED IN THE FIRST PLACE, AND FOR A TRUCK THAT IS NOT THAT OLD. *TR
FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM Aug 16, 2007
(1) I BEGAN HAVING THE INFAMOUS "DEAD PEDAL" SYNDROME ABOUT THREE MONTHS AGO. TRYING TO PULL OUT ONTO A FREEWAY WAS ESPECIALLY DANGEROUS WHEN THE DEAD PEDAL WOULD HAPPEN. IT WOULD HAPPEN OFF AND ON, WHEN YOU WOULD LEAST EXPECT IT. (2) THE VP44 FINALLY WENT DEAD ON OR ABOUT AUGUST 9TH, 2007. THE CONSEQUENCES WERE NOT HAVING A RIDE TO WORK, AND HAVING TO BORROW MY NEIGHBORS TRUCK FOR THREE DAYS. (3) TO CORRECT THE FAILURE REQUIRED GETTING A NEW VP44 PUMP TO REPLACE THE OLD ONE, WHICH COST ME OUT OF MY POCKET $1,600 OUT OF MY OWN POCKET. BEING THAT I AM A ACTIVE DUTY INFANTRY OFFICER IN THE UNITED STATES MARINE CORPS, (CURRENTLY STATIONED AT NEW RIVER AIR STATION, CAMP GEIGER, NORTH CAROLINA) AND HAVE BEEN ON THREE COMBAT DEPLOYMENTS IN THE LAST THREE YEARS, I HAVEN'T THAT MUCH MONEY TO SPEND. I HAVE USED MY COMBAT PAY FOR PAYING FOR A WEDDING, HOUSE, AND GETTING OUT OF DEBT.*JB
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP Jul 2, 2006
I OWN A 2002 DODGE RAM 3500 24V CUMMINGS DIESEL. I EXPERIENCED A VERY SERIOUS ENGINE FAILURE MY ENGINE JUST TURNED OFF ALL ITS OWN. APPARENTLY THIS IS AN WELL DOCUMENTED INCIDENT WITH THIS MAKE AND MODEL. THE FAILURE IS THE LIFT PUMP, YOU WILL NOTICE WHAT A PROBLEM THIS IS BY GOING TO ANY SEARCH ENGINE WITH THE SEARCH CRITERIA OF "DODGE + LIFT PUMP" THERE ARE A LOT OF STORIES JUST LIKE MINE POSTED ALL OVER INTERNET BULLETINS HOSTED ALL OVER THE COUNTRY. VERY SERIOUS ISSUE CONSIDERING THESE TRUCKS ARE MEANT TO CARRY HEAVY LOADS. I AM CONVINCED SOMEONE HAS ALREADY GOTTEN HURT. THERE IS A RECALL ON THE LIFT PUMP FOR THE FOR 2000 IT TAKES INTO ACCOUNT ONLY A SELECT FEW THAT WERE BUILT IN SELECT PLANTS WITHIN VERY SPECIFIC DATES. NOT AT ALL ENCOMPASSING. PLEASE SEE TO IT THAT THIS IS FOLLOWED UP. *NM
SERVICE BRAKES, HYDRAULIC Jan 31, 2006
THIS IS AN ADDITIONAL PROBLEM TO MY 2002 DODGE RAM 3500 MAXI VAN. UPON RECEIVING MY VEHICLE BACK AFTER 2 MONTHS AND HAVING DRIVEN IT WITH STILL THE SAME PROBLEMS WITH THE BRAKES I HAVE HAD NO SUCCESS WITH THE DEALERSHIP AND WAS TOLD THERE WAS NOTHING WRONG. 01/30/06 I NOTICED A SEVERE MARBLE NOISE UNDER MY FEET WHEN DRIVING ,I GOT HOME LOOKED AT THE FRONT END THAT WAS REPAIRED, AND NOTICED A LARGE BOLT THAT WAS LOOSE AND COMING OFF THE FRONT SPINDLE,SOMETHING THAT CAN CAUSE A MAJOR ACCIDENT. PLEASE READ ODI 10147400 FOR MORE DETAILS I AM RECORDING ALL OF THE EVENTS. PLEASE HELP ,DOES SOMEBODY HAVE TO DIE TO GET HELP. CALL MY CELL 310 365 9315. *NM
SUSPENSION:FRONT Jan 31, 2006
THIS IS AN ADDITIONAL PROBLEM TO MY 2002 DODGE RAM 3500 MAXI VAN. UPON RECEIVING MY VEHICLE BACK AFTER 2 MONTHS AND HAVING DRIVEN IT WITH STILL THE SAME PROBLEMS WITH THE BRAKES I HAVE HAD NO SUCCESS WITH THE DEALERSHIP AND WAS TOLD THERE WAS NOTHING WRONG. 01/30/06 I NOTICED A SEVERE MARBLE NOISE UNDER MY FEET WHEN DRIVING ,I GOT HOME LOOKED AT THE FRONT END THAT WAS REPAIRED, AND NOTICED A LARGE BOLT THAT WAS LOOSE AND COMING OFF THE FRONT SPINDLE,SOMETHING THAT CAN CAUSE A MAJOR ACCIDENT. PLEASE READ ODI 10147400 FOR MORE DETAILS I AM RECORDING ALL OF THE EVENTS. PLEASE HELP ,DOES SOMEBODY HAVE TO DIE TO GET HELP. CALL MY CELL 310 365 9315. *NM
FUEL SYSTEM, DIESEL Nov 15, 2005
DT: CONTACT STATES WHILE DRIVING HIS VEHICLE IT SMOKES AND LOSES POWER. WHILE PULLING OUT ON THE INTERSTATE IT LOSES ALL POWER. HE TOOK THE VEHICLE IN ON 11-15-05 TO HAVE A DIAGNOSTICS TEST PERFORMED THAT'S WHEN THE MECHANIC LET HIM KNOW THAT THE INJECTOR PUMP ALSO THE TRANSFER PUMP NEEDED TO BE REPLACED . NO REPAIRS MADE AT THIS TIME. THE REPAIRS WILL BE MADE AT CONTACTS EXPENSE. VEHICLE IS PARKED AS OF NOW. *NM
FUEL SYSTEM, GASOLINE:DELIVERY Feb 23, 2005
THE CONSUMER WAS ON A LONG ROAD TRIP WHEN HE NOTICED THAT THE FUEL WAS RUNNING LOW. THE VEHICLE WAS TAKEN IN FOR AN INSPECTION AND RESULTS SHOWED THAT THE TRANSFER PUMP WAS CRACKED AND WAS LEAKING 60% OF THE FUEL INTO THE ENGINE FOR THE THIRD TIME. MANUFACTURER WAS CONTACTED BY CONSUMER ONCE AGAIN. *JB
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT Dec 10, 2004
THE MECHANIC WAS UNABLE TO PERFORM A FRONT END ALIGNMENT BECAUSE THE RIGHT UPPER BALL JOINT WAS DEFECTIVE. THE BALL JOINT WAS REPLACED. *AK
ELECTRICAL SYSTEM:WIRING Dec 22, 2003
LOSS OF POWER, CHECK ENGINE LIGHT COMES ON AND ALL VEHICLE WILL DO IS IDLE(DOESN'T MATTER IF YOU'RE DOING 70MPH ON INTERSTATE OR 35MPH THROUGH TOWN). DANGEROUS AS YOU NEVER KNOW WHEN THIS WILL HAPPEN, YOU COULD BE PULLING OUT INTO TRAFFIC,ETC.*AK TRUCK HAS BEEN IN THE DEALERSHIP SERVICE DEPT. 4 TIMES FOR THE SAME PROBLEM, THEY SAY IT'S FIXED BUT THIS STILL CONTINUES.
FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM Dec 22, 2003
LOSS OF POWER, CHECK ENGINE LIGHT COMES ON AND ALL VEHICLE WILL DO IS IDLE(DOESN'T MATTER IF YOU'RE DOING 70MPH ON INTERSTATE OR 35MPH THROUGH TOWN). DANGEROUS AS YOU NEVER KNOW WHEN THIS WILL HAPPEN, YOU COULD BE PULLING OUT INTO TRAFFIC,ETC.*AK TRUCK HAS BEEN IN THE DEALERSHIP SERVICE DEPT. 4 TIMES FOR THE SAME PROBLEM, THEY SAY IT'S FIXED BUT THIS STILL CONTINUES.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR Nov 10, 2003
CONSUMER USED VEHICLE FOR LONG DISTANCE DRIVING, HE TOOK VEHICLE TO DEALER FOR REGULAR MAINTENANCE. HE WAS TOLD THAT THE FRONT BRAKES WERE GOOD, BUT REAR BRAKES FAILED. MECHANIC SAID THAT THE HEAT FROM THE DISC ROTORS CAUSED THE RUBBER TO DETERIORATE, WHICH , IN TURN, CAUSED THE SEAL TO LEAK BRAKE FLUID. *AK
SUSPENSION Oct 30, 2003
WHILE DRIVING OVER 60 MPH OR WHEN THE VEHICLE HIT A BUMP IN THE ROAD, THE STEERING WHEEL SHOOK VIOLENTLY, WHICH MADE IT VERY DIFFICULT FOR THE DRIVER TO CONTROL THE VEHICLE.*AK THE DEALER REPLACED THE STEERING STABILIZER AND THE TRACK BAR UNDER WARRANTY. *JB
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE Oct 23, 2003
WHILE DRIVING AT ANY SPEED THE TRUCK SHUT DOWN AND LOST ALL POWER. THE TRUCK RESTARTED, AND CONSUMER WAS ABLE TO PROCEED WITH CAUTION. DEALER HAD THE VEHICLE FOR 48 HOURS AND COULD NOT DUPLICATE THE PROBLEM. *AK
TIRES:VALVE Jun 12, 2003
VALVE STEM CAME OFF DRIVER'S SIDE TIRE AND AIR CAME OUT OF TIRE. THE VALVE STEM BLEW OFF.*AK
POWER TRAIN Apr 8, 2003
THE VEHICLE ROLL BACKWARDS WHEN PARKED ON AN INCLINE. *JB