1997 DODGE RAM 3500
1 recalls, 153 complaints - 23 TSBs
99V024000 Feb 5, 1999
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
Defect Description
VEHICLE DESCRIPTION: MODEL 3500 LIGHT DUTY TRUCKS ONLY. OPERATION OF THE HEADLAMPS OVER AN EXTENDED PERIOD OF TIME CAN RESULT IN HEADLAMP SWITCH FAILURE, CAUSING THE HEADLAMPS OR PARK LAMPS TO GO OUT.
Consequence
IF THE LIGHTS FAIL, A VISIBILITY PROBLEM COULD OCCUR, INCREASING THE RISK OF A VEHICLE CRASH.
Remedy
DEALERS WILL REPLACE THE HEADLAMP SWITCH INCLUDING A RELAY IN THE PARK LAMP WIRING CIRCUIT.
Complaint Statistics
153 total complaints
5 crashes 12 fires 11 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| EXTERIOR LIGHTING:HEADLIGHTS:SWITCH | 16 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 12 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 10 |
| STEERING | 7 |
| POWER TRAIN:MANUAL TRANSMISSION | 7 |
| EXTERIOR LIGHTING | 7 |
| FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY | 5 |
| UNKNOWN OR OTHER | 4 |
| EXTERIOR LIGHTING:HEADLIGHTS | 4 |
| SUSPENSION:FRONT | 4 |
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
Mar 25, 2019
Incident date: Nov 1, 2018
TL* THE CONTACT OWNS A 1997 DODGE RAM 3500. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. CALLAWAY CHRYSLER DODGE JEEP RAM (809 S WESTMINSTER AVE, FULTON, MO 65251, (855) 486-1440) DIAGNOSED THAT THE HEADLIGHT SWITCH WAS MELTED. THE VEH... Read more
Fire
EXTERIOR LIGHTING
Jan 30, 2018
Incident date: Jan 29, 2018
THERE IS NO RELAY TO HEADLIGHT SWITCH CAUSING PIGTAIL TO MELT MULTIPLE TIMES. COULD CAUSE FIRE WHILE DRIVING.... PIGTAIL MELTS AND HEADLIGHTS SHUT OFF DURING DRIVE.
Fire
UNKNOWN OR OTHER
Dec 21, 2016
Incident date: Dec 21, 2016
I PURCHASED THIS VEHICLE USED APPROX IN 2007 BUT HAVE NOT RECEIVE ANY NOTICE ON RECALLS. THERE WAS SOMETHING ONE TIME I TOOK INTO FEAR LET ABOUT WINDOW I THINK. RECENTLY I WAS TALKING WITH PREVIOUS OWNER AND FOUND OUT THEY WERE STILL GETTING INFO ON TRUCK OCCASIONAL BUT THREW AWAY AS THEY'D SOLD A... Read more
UNKNOWN OR OTHER
Nov 16, 2016
Incident date: Nov 15, 2016
A PASSENGER SAT AN ITEM ON THE DASH, THE DASH SHATTERED AND PIECE FLEW IN MY EYE WHILE DRIVING, I ALMOST WRECKED THE TRUCK ON BUSY INTERSTATE 75. ITEM WASN'T VERY HEAVY AND SHOULD NOT HAVE BROKEN THE DASH, IT'S LIKE THE WHOLE DASH ROTTED AT ONCE & CAME APART, VERY DANGEROUS.
EXTERIOR LIGHTING
Sep 24, 2015
Incident date: Sep 5, 2015
WHILE DRIVING IN HEAVY RAIN, WATER ENTERED AND NEARLY FILLED THE HEADLAMP ENCLOSURE CAUSING THE HALOGEN LAMP TO BURST.
POWER TRAIN
Jul 31, 2015
Incident date: Jul 1, 2007
TL* THE CONTACT OWNS A 1997 DODGE RAM 3500. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE CONTACT STATED THAT THE WHEN THE TRANSMISSION WAS SHIFTED INTO REVERSE, IT FAILED TO ENGAGE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSE... Read more
STEERING
Jul 31, 2015
Incident date: Jul 1, 2007
TL* THE CONTACT OWNS A 1997 DODGE RAM 3500. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE CONTACT STATED THAT THE WHEN THE TRANSMISSION WAS SHIFTED INTO REVERSE, IT FAILED TO ENGAGE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSE... Read more
EXTERIOR LIGHTING
Oct 7, 2014
Incident date: Sep 24, 2014
WAS DRIVING AND HEADLIGHTS UNEXPECTEDLY WENT OUT. TURNED SWITCH OFF AND BACK ON AND LIGHTS WOULD COME BACK ON EACH TIME, BUT WOULD IMMEDIATELY GO BACK OFF. DID SO THREE CONSECUTIVE TIMES. TURNED ON EMERGENCY FLASHERS TO GET HOME. THEY WENT OFF A TOTAL OF 6 TIMES IN A 3 MILE TRIP. I FOUND A RECALL ... Read more
ELECTRICAL SYSTEM
Oct 7, 2014
Incident date: Sep 24, 2014
WAS DRIVING AND HEADLIGHTS UNEXPECTEDLY WENT OUT. TURNED SWITCH OFF AND BACK ON AND LIGHTS WOULD COME BACK ON EACH TIME, BUT WOULD IMMEDIATELY GO BACK OFF. DID SO THREE CONSECUTIVE TIMES. TURNED ON EMERGENCY FLASHERS TO GET HOME. THEY WENT OFF A TOTAL OF 6 TIMES IN A 3 MILE TRIP. I FOUND A RECALL ... Read more
SERVICE BRAKES, HYDRAULIC:FLUID
Jul 4, 2014
Incident date: Apr 5, 2010
POWER STEER/BRAKE FLUID MASTER CYLINDER LEAKED INTO CAB OF TRUCK SATURATING THE CARPETS BEFORE IT COULD BE DISCOVERED. SAFETY FEAR OF CARPET SOAKED WITH POWER STEERING FLUID. *TR
STEERING
Jul 4, 2014
Incident date: Apr 5, 2010
POWER STEER/BRAKE FLUID MASTER CYLINDER LEAKED INTO CAB OF TRUCK SATURATING THE CARPETS BEFORE IT COULD BE DISCOVERED. SAFETY FEAR OF CARPET SOAKED WITH POWER STEERING FLUID. *TR
FUEL/PROPULSION SYSTEM
Jan 15, 2013
Incident date: Jan 12, 2013
TL* THE CONTACT OWNS A 1997 DODGE RAM 3500. THE CONTACT STATED THAT THE FUEL TANK COLLAPSED TWICE WITHIN A NINE YEAR TIME FRAME. THE FUEL TANK WAS REPLACED BY THE DEALER EACH TIME. THE DEALER ADVISED THE CONTACT THAT THE FUEL TANK WAS SETUP LIKE A VACUUM AND THE FUEL CAP ALLOWED AIR TO ENTER INTO T... Read more
EXTERIOR LIGHTING
Aug 27, 2012
Incident date: Aug 18, 2011
TL* THE CONTACT OWNS 1997 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 70 MPH THE HEADLIGHTS FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE 200,000.
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
Nov 3, 2011
Incident date: Oct 29, 2011
TL* THE DRIVER OWNS A 1997 DODGE RAM 3500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH WITH THE RUNNING LIGHTS ON, THE INSTRUMENT PANEL LIGHTING SHUT OFF. THE INTERIOR LIGHT SWITCH ALSO BEGAN TO SMOKE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE THE FAILURE DIAGNOSED. THE CONTACT REPLA... Read more
AIR BAGS:FRONTAL
Aug 5, 2011
Incident date: Jun 14, 2011
OWNER/DRIVER WAS MAKING A RIGHTHAND TURN INTO A PARKING LOT AND WAS GOING ABOUT THREE MILES PER HOUR. AS HE WAS TURNING WITH HIS ARM ACROSS THE STEERING WHEEL, THE AIRBAG SUDDENLY DEPLOYED. DRIVER'S ARMS WERE PUSHED TO THE BACK WINDOW BY THE IMPACT. THE TRUCK FILLED WITH SMOKE. DRIVER'S RIGHT WR... Read more
1 injured
SUSPENSION:FRONT
Jun 16, 2011
Incident date: Jun 3, 2011
I HAVE OWNED A 1995 DODGE 2500 AND A 1997 DODGE 3500. I HAVE SOME CONCERNS WITH A STEERING PROBLEM WITH THESE MODELS. IF A POTHOLE OR RAILROAD TRACKS ARE HIT AT A SPEED OF AT LEAST 55 MPH THE STEERING WHEEL SHAKES UNCONTROLLABLY. WHEN THIS HAPPENED WITH MY 1995 I SPENT OVER $400.00 IN JUST PARTS REP... Read more
CHILD SEAT
Mar 7, 2011
Incident date: Mar 7, 2011
TL* THE CONTACT OWNS A 1997 DODGE RAM 3500 THAT SECURES A COSCO TOURIVA OVERHEAD SHIELD CHILD RESTRAINT, MODEL NUMBER UNKNOWN, MANUFACTURED JUNE 1, 2009. THE CONTACT STATED THAT A METAL COMPONENT OF THE RESTRAINT HARNESS FRACTURED AND THE CHILD WAS ABLE TO EXIT THE SEAT. THE MANUFACTURER WAS NOT CON... Read more
STEERING
Dec 14, 2010
Incident date: Dec 1, 2010
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH AND CHANGING LANES WHEN THE STEERING WHEEL AND BRAKE PEDAL EXHIBITED AN UNUSUAL CLICKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THE FAILURE WITHIN THE INTERMEDIATE SHAFT, WHI... Read more
ELECTRICAL SYSTEM
Dec 4, 2010
Incident date: Dec 10, 2006
DASH STARTED TO BRAKE ON MY 1997 DODGE 3500 TRUCK LEAVING SHARP EDGES, I HAVE LOST APPROX 50% OF THE TOP OF DASH EXPOSING ELECTRICAL WIRING AT PRESENT UNABLE TO USE A/C AS SMALL PIECES OF PLASTIC FLY UP OCCASIONALLY I HAVE A DASH MAT AT THE PRESENT TIME AND STILL CANNOT USE A/C SOMETHING NEEDS TO ... Read more
STRUCTURE
Dec 4, 2010
Incident date: Dec 10, 2006
DASH STARTED TO BRAKE ON MY 1997 DODGE 3500 TRUCK LEAVING SHARP EDGES, I HAVE LOST APPROX 50% OF THE TOP OF DASH EXPOSING ELECTRICAL WIRING AT PRESENT UNABLE TO USE A/C AS SMALL PIECES OF PLASTIC FLY UP OCCASIONALLY I HAVE A DASH MAT AT THE PRESENT TIME AND STILL CANNOT USE A/C SOMETHING NEEDS TO ... Read more
EXTERIOR LIGHTING
Aug 31, 2010
Incident date: Sep 1, 2009
I OWN A 1997 DODGE RAM 3500 AND THE HEADLIGHTS GO OUT ON IT AFTER HALF AN HOUR OR LESS OF HEADLIGHT USE AND SOMETIMES IT BLOWS A FUSE AND NO TAIL LIGHTS ARE ON AND I HAVE TO PULL OVER AND CHANGE THE FUSE SO I CAN CONTINUE MY COURSE. I SOMETIMES HAVE TO PULL DOWN ON THE HEADLIGHT SWITCH TO GET LIGHTS... Read more
STRUCTURE
Jul 8, 2010
Incident date: Jan 1, 2006
THE TOP OF MY DASHBOARD STARTED CRACKING AND STICK OUT, IT SNAPPED OF EASY AS IT WAS VERY BRITTLE. I HAVE APPROX 40% OF MY DASH MISSING. IF THE FLORIDA SUN DID THIS- WHAT WILL IT DO TO THE WIRING THAT IS SHOWING THIS I BELIEVE IS A MATERIAL DEFECT AND DODGE NEEDS TO DO SOMETHING ABOUT IT. *TR
FUEL SYSTEM, DIESEL
Mar 22, 2010
Incident date: Feb 15, 2010
AT ENGINE OIL CHANGE, SERVICEMAN NOTICED FUEL TANK HANGING BY AFT FUEL HANGER STRAP ONLY. FIRST FAILURE OF THE FUEL TANK HANGER STRAP ASSEMBLY. HAD THE TANK COMPLETELY FAILED ON THE ROAD, THE 35 GALLONS OF DIESEL FUEL COULD HAVE CAUSED A BURNED UP VEHICLE AND OR INJURY/ LOSS OF LIFE.*DT
STRUCTURE
Sep 17, 2009
Incident date: Jun 15, 2008
DASH CRACKING. *TR
TIRES:TREAD/BELT
Jul 6, 2009
Incident date: Jul 3, 2009
TL*THE CONTACT OWNS A 1997 DODGE 3500. THE VEHICLE HAS FALCON TIRES, SIZE LT24575R16 (NA). ON JULY 3, 2009, WHILE DRIVING APPROXIMATELY 60 MPH, THE TREAD SEPARATED FROM THE REAR PASSENGER SIDE TIRE. THE CONTACT REPLACED THE TIRE WITH A SPARE. THE TIRE HAD APPROXIMATELY 5,000 MILES AT THE TIME OF... Read more
TRAILER HITCHES
Jul 18, 2008
Incident date: Jun 7, 2008
1997 DODGE RAM 3500 TRUCK HAS A PROBLEM WITH THE TRAILER HITCH. CONSUMER STATES THAT THE TRAILER HITCH IS DEFECTIVE AND WANTS TO BE REIMBURSED FOR THE COST OF THE REPLACEMENT HITCH. *NJ WHEN THE CONSUMER APPLIED THE BRAKES, THE HITCH ON THE TRUCK LITERALLY BROKE AND THE TRAILER HIT THE GROUND.... Read more
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
Jan 30, 2008
Incident date: Dec 21, 2007
HEAD LIGHTS GO OUT WIRES GET HOT. THERE WAS A RECALL FOR THE HEADLIGHT SWITCH ON MY MODEL TRUCK ( 1997 DODGE RAM 3500 ) BUT I WAS TOLD MY TRUCK WAS NOT INCLUDED IN THIS RECALL. *TR
EXTERIOR LIGHTING
Sep 7, 2007
Incident date: Sep 1, 2003
TL*THE CONTACT OWNS A 1997 DODGE 3500. THE CONTACT STATED THAT THE EXTERIOR LIGHTING FAILED WHILE DRIVING ON TWO OCCASIONS. THE CONTACT HAS NOT TAKEN THE VEHICLE TO BE INSPECTED. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 67,592 AND FAILURE MILEAGE WAS 53,000. UPDATED 12/12/2007 *BF THE ... Read more
EXTERIOR LIGHTING:HEADLIGHTS
Sep 7, 2007
Incident date: Sep 1, 2003
TL*THE CONTACT OWNS A 1997 DODGE 3500. THE CONTACT STATED THAT THE EXTERIOR LIGHTING FAILED WHILE DRIVING ON TWO OCCASIONS. THE CONTACT HAS NOT TAKEN THE VEHICLE TO BE INSPECTED. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 67,592 AND FAILURE MILEAGE WAS 53,000. UPDATED 12/12/2007 *BF THE ... Read more
STEERING
Jul 5, 2007
Incident date: May 28, 2007
INCIDENT OCCURRED AT HOME/VEHICLE WAS NOT IN MOTION. GOT IN DRIVER SEAT TO MOVE VEHICLE AND THE AIRBAG DEPLOYED FOR NO REASON/. NO ACCIDENT HAD OCCURRED. OWNER WAS INJURED BY BLOW TO THE HEAD, CAUSING BRUISING AND HEADACHES. NO PARTS REPLACED DUE TO INSURANCE COMPANY AND MANUFACTURER NOT FEELING RES... Read more
1 injured
AIR BAGS
Jul 5, 2007
Incident date: May 28, 2007
INCIDENT OCCURRED AT HOME/VEHICLE WAS NOT IN MOTION. GOT IN DRIVER SEAT TO MOVE VEHICLE AND THE AIRBAG DEPLOYED FOR NO REASON/. NO ACCIDENT HAD OCCURRED. OWNER WAS INJURED BY BLOW TO THE HEAD, CAUSING BRUISING AND HEADACHES. NO PARTS REPLACED DUE TO INSURANCE COMPANY AND MANUFACTURER NOT FEELING RES... Read more
1 injured
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
Jan 21, 2007
Incident date: Feb 10, 2006
ALL LIGHTS BUT HEAD LIGHTS WOULD NOT WORK SEAMS HEAD LIGHT SWITCH OVER HEATED AND MELTED. 2-06 REPLACED SWITCH SELF. 10-06 RUNNING LIGHTS QUIT WORKING AFTER LONG TRIP AT NIGHT WITH LIGHTS ON. EXAMINED SWITCH AND RUNNING LIGHT CIRCUIT WAS MELTED AGAIN THE MELTED PLASTIC GETS IN THE TERMINAL CONNECTIO... Read more
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
Jan 12, 2007
Incident date: Jan 4, 2007
STRONG SMELL IN CAB SEEMINGLY ONLY AT NIGHT. GOT PULLED OVER FOR NO TAIL OR RUNNING LIGHTS BEHIND THE CAB. THEY WERE WORKING EARLIER. HEADLIGHT SWITCH WAS MELTING CAUSING NASTY SMELL WHICH RESULTED IN A BAD HEADACHE. *JB
EXTERIOR LIGHTING:TAIL LIGHTS:SWITCH
Jan 12, 2007
Incident date: Jan 4, 2007
STRONG SMELL IN CAB SEEMINGLY ONLY AT NIGHT. GOT PULLED OVER FOR NO TAIL OR RUNNING LIGHTS BEHIND THE CAB. THEY WERE WORKING EARLIER. HEADLIGHT SWITCH WAS MELTING CAUSING NASTY SMELL WHICH RESULTED IN A BAD HEADACHE. *JB
POWER TRAIN:AUTOMATIC TRANSMISSION
Jan 11, 2007
Incident date: May 10, 1997
TL* THE CONTACT STATED THAT HIS 1997 DODGE RAM 3500, HAS HAD TRANSMISSION PROBLEMS SINCE HE PURCHASED THE VEHICLE IN 1997. THE VEHICLE WILL NOT ACCELERATE ONE IT COMES TO A STOP, AND IF HE APPLIES TOO MUCH PRESSURE ON THE ACCELERATOR PEDAL THE ENGINE ENGAGES TOO QUICKLY. THE CONTACT STATED THAT I... Read more
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
Jan 5, 2007
Incident date: Jan 5, 2006
TL* - THE CONTACT STATED THAT THE HEADLIGHT SWITCH HAS BURNED OUT TWICE WITHIN THE LAST YEAR. THE DEALER HAS TOLD THE CONTACT THAT THERE WAS A RECALL ON THE HEADLIGHT SWITCH, BUT THE VEHICLE WAS NOT INVOLVED IN THE RECALL DUE TO THE VIN. THE DEALER TOLD THE CONTACT THAT THE REASON HE HAS TO R... Read more
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Nov 1, 2006
Incident date: Nov 24, 2004
BOTH EXTERIOR MIRRORS GET OUT OF ADJUSTMENT WHILE DRIVING OR CLOSING DOORS. IT IS VERY DANGEROUS AS A LONE DRIVER NOT BEING ABLE TO SEE OUT OF THE RIGHT-HAND MIRROR. ALSO WHEN CHANGING LANES TO AVOID AN ACCIDENT, DISCOVERING THE LEFT-HAND MIRROR IS OUT OF ADJUSTMENT. I HAVE HAD TO CHANGE LANES BL... Read more
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
Sep 5, 2006
Incident date: Aug 31, 2006
DT*: THE CONTACT STATED WHILE DRIVING 60 MPH FOR 30 MINUTES ON THE HIGHWAY, HEAT AND A BURNING SMELL WAS NOTICED COMING FROM THE INSTRUMENT PANEL. ON INSPECTION, THE PROBLEM WAS IDENTIFIED AS THE EXTERIOR HEADLIGHT SWITCH. THE SWITCH WAS HOT TO THE TOUCH AND A BURNED RUBBER SMELL WAS NOTICEABLE. T... Read more
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
Aug 12, 2006
Incident date: Aug 1, 2000
I HAVE A 1997 DODGE RAM TRUCK 3500 WITH 5.9 LITER 6 CYLINDER DIESEL LARAMIE SLT. THE FUEL GAUGE HASN'T WORKED FOR 5 YEARS NOW AND THE FUEL SENDING UNIT IS DEFECTIVE. I WOULD PURCHASE A NEW ONE, BUT COST TO ME FOR THE FUEL SENDING UNIT PART IS $198.00. CURRENTLY, LIKE EVERYONE ELSE THAT SEEMS TO H... Read more
AIR BAGS
Feb 6, 2006
Incident date: Jan 6, 2006
DT*: THE CONTACT STATED THE VEHICLE IS HAVING PROBLEMS WITH THE CRUISE CONTROL. THE VEHICLE WAS TAKEN TO A DEALERSHIP TO HAVE THE VEHICLE INSPECTED. THE MECHANICS FOUND THE PROBLEM WAS A MALFUNCTIONING CLOCK SPRING ASSEMBLY. THERE IS A NHTSA RECALL, # 01V153000, REGARDING THE AIRBAGS. THE VEHICLE H... Read more
STRUCTURE:BODY
Jan 29, 2006
Incident date: Jan 1, 2003
PAINT IS PEELING OFF TRUCK STARTED ON HOOD NOW ON TOP OF TRUCK. *AK
ELECTRICAL SYSTEM
Jan 22, 2006
Incident date: Mar 9, 2005
MY 1997 DODGE RAM 3500 WAS STARTED AND IDLING WHILE MY DAUGHTER RAN TO THE BARN TO GET SOMETHING. UPON HER RETURN (@3 - 5 MINUTES), THE CAB WAS FULL OF SMOKE. SHE JUMPED IN AND TURNED THE TRUCK OFF AND NOTICED FLAMES AT HER FEET; STOMPED THEM OUT AND CALLED 911. TRUCK WAS TOTALLY ENGULFED IN FLAME... Read more
Fire
SERVICE BRAKES, HYDRAULIC
Oct 4, 2005
Incident date: Jul 15, 2004
ABS AND BRAKE LIGHT STAYS ON. BRAKES ARE NOT LIKE THEY USE TO BE. *NM
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Aug 15, 2005
Incident date: Aug 1, 2005
DT: BRAKE LINES RUSTED. THIS HAPPENED WITHOUT WARNING. THE CALLER HAD TO REPLACE THE BRAKE LINES. HE WAS COMING TO A STOP SIGN AND WHEN HITTING THE BRAKE PEDAL IT WENT TO THE FLOOR. THE REAR BRAKES LOST ALL THE FLUID. HE PUMPED THE BRAKE AND GOT VEHICLE TO STOP. THE CALLER SAID THAT WHEN THEY ... Read more
Fire
TRAILER HITCHES
May 31, 2005
Incident date: May 18, 2005
DT: THE CONTACT OWNS A 1997 DODGE RAM 3500. HE STATES THAT HE IS HAVING PROBLEMS WITH THE TRAILER HITCH. IT IS A FACTORY INSTALLED HITCH. THE HITCH IS BOLTED ONTO THE CHASSIS WITH SIX BOLTS, AND THE HITCH IS BREAKING APART FROM THE FRAME ITSELF.*AK
EXTERIOR LIGHTING:HEADLIGHTS
Apr 1, 2005
Incident date: May 15, 2003
BOTH FRONT HEADLIGHTS PLASTIC LENS BECAME DISCOLORED, AND CAUSED POOR VISIBILITY WHILE DRIVING AT NIGHT. CONSUMER WAS CONCERNED THAT THIS MAY OBSTRUCT CONSUMER'S VISION AND RESULT IN A VEHICLE CRASH. DEALER WAS NOTIFIED, AND INFORMED CONSUMER THAT PARTS WERE NOT COVERED UNDER A MANUFACTURER'S RECA... Read more
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Mar 3, 2005
Incident date: Mar 2, 2005
VEHICLE WAS PULLING A TRAILER AT 40 MPH, IN THE PROCESS,THE REAR EXHAUST MANIFOLD BOLTS CAME OUT, ALLOWING A LOT OF HEAT TO ESCAPE THROUGH THE JOINT ATTACHMENT. THE HEAT SET THE INSULATION WALL ON FIRE. THE FIRE MELTED THE HYDRAULIC LINE TO THE CLUTCH.*AK
Fire
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
Dec 8, 2004
Incident date: Nov 27, 2002
FUEL TANK SUPPORT STRAP BROKE CAUSING TANK TO DROP TO THE PAVEMENT. UPON REMOVAL OF THE TANK, THE FRONT STRAP WAS ALMOST COMPLETELY CRACKED THROUGH. *JB
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
Dec 8, 2004
Incident date: Nov 27, 2002
THE FRONT AND REAR FUEL TANK SUPPORT STRAPS FAILED. *JB
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Jul 14, 2004
Incident date: May 24, 2004
ANTI-LOCK BRAKE FAILURE - THE BRAKE FAILURE WAS ACCOMPANIED BY THE BRAKE AND ANTI-LOCK BRAKE LIGHT INDICATORS ON THE DASH TO INTERMITTANTLY APPEAR AND DISAPPEAR. THE BRAKE PEDAL INTERMITTANTLY RANGES FROM SOFT TO HARD. A PERIODIC VIBRATION IN THE PEDAL IS NOTED WITH NEARLY A TOTAL LOSS IN BRAKE PR... Read more
Showing 50 of 153 complaints.
Technical Service Bulletins, 1997 DODGE RAM 3500
23 manufacturer communications from 15 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 8 |
| 160000 STRUCTURE | 6 |
| 100000 POWER TRAIN | 3 |
| 060000 ENGINE AND ENGINE COOLING | 2 |
| 020000 SUSPENSION | 1 |
| 114000 ELECTRICAL SYSTEM:WIRING | 1 |
| 021540 SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT | 1 |
| 110000 ELECTRICAL SYSTEM | 1 |
08-049-20
Apr 22, 2020
350000 EQUIPMENT
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
08-049-20
Apr 22, 2020
110000 ELECTRICAL SYSTEM
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
31-005-19
Nov 20, 2019
350000 EQUIPMENT
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Nov 20, 2019
350000 EQUIPMENT
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100619
Nov 20, 2019
160000 STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100519
Nov 20, 2019
160000 STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100319
Nov 20, 2019
160000 STRUCTURE
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-005-19
Nov 20, 2019
160000 STRUCTURE
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-003-19
Nov 20, 2019
350000 EQUIPMENT
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-006-19
Nov 20, 2019
160000 STRUCTURE
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
DOR-F7R3P-11
Jun 11, 2018
021540 SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
This SKU is a front upper ball joint. The Customer communication requested return of unsold inventory to inspect for ball studs with excessive rotational friction in the ball joint assembly. Excessive friction in the ball joint assembly ma
DOR-S3Q5A-11
Jun 11, 2018
100000 POWER TRAIN
This SKU is an Automatic Transmission Oil Cooler Line. The Customer communication requested return of unsold inventory to inspect for improperly crimped hose fittings. Improperly crimped hose fittings could cause a potential fluid leak at
R2118796A
Feb 26, 2016
060000 ENGINE AND ENGINE COOLING
Valve Body. These may cause over drive cycling.
9002849
Sep 3, 2014
350000 EQUIPMENT
Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement
9002849
Sep 3, 2014
160000 STRUCTURE
Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement
9002893
May 1, 2013
100000 POWER TRAIN
Part Description: Filter Assy - Trans Oil Sump Issue Description: When replacing the filter: Use 52118789 filter with 52118780AD pan. Use 3515996 filter with 52118804 pan. The 52118780AD pan is 0.59" deeper than the 52118804 pan and requ
9002893
May 1, 2013
350000 EQUIPMENT
Part Description: Filter Assy - Trans Oil Sump Issue Description: When replacing the filter: Use 52118789 filter with 52118780AD pan. Use 3515996 filter with 52118804 pan. The 52118780AD pan is 0.59" deeper than the 52118804 pan and requ
9002888
Apr 17, 2013
100000 POWER TRAIN
When replacing the transmission pan: Replace 52118804 pan with 52118780AD pan AND 52118789 filter. The 52118780AD pan is 0.59" deeper than the 52118804 pan and requires the 52118789 filter.
9002888
Apr 17, 2013
350000 EQUIPMENT
When replacing the transmission pan: Replace 52118804 pan with 52118780AD pan AND 52118789 filter. The 52118780AD pan is 0.59" deeper than the 52118804 pan and requires the 52118789 filter.
9002688
Feb 13, 2013
350000 EQUIPMENT
68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or
9002688
Feb 13, 2013
114000 ELECTRICAL SYSTEM:WIRING
68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or
9002688
Feb 13, 2013
060000 ENGINE AND ENGINE COOLING
68069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or
0200101
Jan 19, 2001
020000 SUSPENSION
SOME CUSTOMERS MAY EXPERIENCE A SITUATION IN WHICH THE REAR OF THE VEHICLE SITS TOO HIGH TO ATTACH THEIR FIFTH WHEEL OR GOOSE NECK TRAILER TO THE TRAILER HITCH TURNABLE. *JB
NHTSA Safety Investigations, DODGE RAM 3500
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE08059
Opened: Oct 7, 2008 , Closed: Apr 17, 2009
TURN SIGNAL MALFUNCTION
ODI HAS CLOSED THIS INVESTIGATION BASED ON A REVIEW OF THE COMPLAINTS, OTHER FIELD DATA AND TECHNICAL DATA SUBMITTED BY CHRYSLER TO THE AGENCY.CHRYSLER REPORTS THAT THE MULTIFUNCTION SWITCH IS HARD WIRED INTO THE INSTRUMENT CLUSTER (IC) AND THE CLUSTER DECIDES WHICH DIRECTION HAS BEEN SELECTED BASED... Read more
PE02049
Opened: Jun 3, 2002 , Closed: Oct 1, 2002
TIRE VALVE
DODGE RAM 3500 - All Years Overview
Complete safety history for the DODGE RAM 3500 across all model years (1994, 2012).
96
Total Recalls
3,822
Total Complaints
2
Investigations
242
Reported Crashes
157
Reported Fires
9
Reported Deaths
DODGE RAM 3500 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2012 | 9 | 502 | View |
| 2011 | 5 | 293 | View |
| 2010 | 9 | 0 | View |
| 2009 | 5 | 130 | View |
| 2008 | 11 | 221 | View |
| 2007 | 14 | 284 | View |
| 2006 | 11 | 349 | View |
| 2005 | 7 | 240 | View |
| 2004 | 7 | 276 | View |
| 2003 | 9 | 330 | View |
| 2002 | 1 | 59 | View |
| 2001 | 1 | 168 | View |
| 2000 | 1 | 77 | View |
| 1999 | 1 | 146 | View |
| 1998 | 1 | 134 | View |
| 1997 (current) | 1 | 153 | |
| 1996 | 1 | 182 | View |
| 1995 | 1 | 132 | View |
| 1994 | 1 | 102 | View |
| 1993 | 0 | 26 | View |
| 1992 | 0 | 11 | View |
| 1991 | 0 | 5 | View |