1997 DODGE AVENGER Recalls, Complaints & Safety

WE HAVE CONTINUED TO HAVE PROBLEMS WITH THESE RIMS. I AM ABOUT TO RETIRE MY THIRD WHEEL FROM THIS CAR. THE WHEEL LOOKS GOOD, BUT IT JUST CAN'T HOLD AIR DUE TO THE RIM BENDING RIGHT AT THE BEAD OR OUTER RIM. THE RIM IN QUESTION IS A 17 INCH SILVER RIM ON THE 97 AVENGER. IT BENDS WAY TOO EASILY. THIS CAR BELONGED TO MY DAUGHTER AND WE STARTED ENCOUNTERING THE BENT RIM'S LOSING AIR WHEN SHE WAS IN HIGH SCHOOL. SHE INITIALLY DROVE THE CAR ONLY TO SCHOOL AND BACK...8 MILES A DAY. I BOUGHT A NEW RIM, ONLY TO HAVE ANOTHER FACTORY RIM GO BAD FOR THE SAME REASON. I SUSPECT I NOW HAVE A THIRD WHEEL GOING BAD ON ME. THERE NEEDS TO BE A RESPONSE TO SUCH POOR QUALITY SOLD ON NEW CARS. (EVEN THOUGH THE YEAR SOLD WAS 1997). *TR

I OWN A 1997 DODGE AVENGER I BOUGHT IT BRAND NEW IT HAS THE 2.0 DOHC 4 CYL ENGINE THE HEAD GASKET IS LEAKING ON IT AND I ALMOST RAN IT OUT OF OIL. I HAVE HEARD THAT THIS IS A DEFAULT HEAD GASKET FROM THE MANUFACTURE ON THIS TYPE OF ENGINE MY CAR HAS BEEN REGULARLY MAINTAINED AND HAS REAL LOW MILEAGE SINCE I BOUGHT THE CAR BRAND NEW MILES IS (71,000). *NM

1997 DODGE AVENGER HOOD POPPED UP SHATTERING WINDSHIELD. *TS THERE WAS DAMAGE FROM A PREVIOUS ACCIDENT THAT CAUSED THE HOOD TO IMPROPERLY LATCH DOWN. *JB

1997 DODGE AVENGER RAN INTO A TREE AFTER BALL JOINT BROKE CAUSING THE AXEL TO BREAK.***NO ANSWER REQUIRED***. *MR THE ACCIDENT OCCURRED THIRTEEN MONTHS AFTER THE BALL JOINT RECALL WAS REPAIRED. THE CONSUMER WAS NOT BADLY INJURED BUT IS ON MUSCLE RELAXANTS FOR WHIPLASH. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE CONSUMER WAS THEN TOLD THAT THE BALL JOINTS WERE NEVER REPLACED JUST INSPECTED. *NM

Crash 1 injured

AFTER RECALL 967 CONTROL ARM REPAIRS, WERE DONE THE PROBLEM RECURRED WHILE DRIVING 65 MPH. THE FRONT LEFT SIDE CONTROL ARM BROKE. CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. *AK REPLACED LOWER CONTROL ARM. *BF

THE CONSUMER EXPERIENCED A PROBLEM WITH THE AIR BAG COMPARTMENT IN THE DASH. THE AIR BAG IS LIFTING ABOUT ONE INCH ABOVE THE DASH . THE CONSUMER FEELS THAT IN CASE OF AN ACCIDENT THE AIR BAGS WILL NOT DEPLOY. OWNER CONTACTED THE MANUFACTURER WHO SAYS THE REPAIR WILL BE THE OWNER'S EXPENSE. *JB *NM

CREAKING NOISE FROM FRONT SUSPENSION. RECEIVED RECALL 967 AND DEALER DID NOT USE ANY PARTS TO CORRECT PROBLEM. *BF THE DEALER STATED THE PARTS ON THE VEHICLE WERE NOT DAMAGED. PRIOR TO THE RECALL NOTICE THE CONSUMER HAD THE BALL JOINT REPLACED ON THE LEFT SIDE. THE CONSUMER TRIED TO GET THE OTHER BALL JOINT REPLACED, HOWEVER THE DEALER STATED THE RECALL HAD ALREADY BEEN PERFORMED. *JB

THE HEADLIGHTS OF THIS CAR ARE SO FOGGED OVER (MILKY) THAT I CAN NOT DRIVE THIS CAR AT NIGHT. IN THE EVENT THAT I DO DRIVE AT NIGHT I MUST USE MY HIGH BEAMS, BUT IT IS STILL VERY DIFFICULT TO SEE. *JB

HEAD GASKET BLEW UP IN MY 1997 DODGE AVENGER..CONTACTED DEALERSHIP AND THEY REVEALED THEY ALREADY KNEW THE GASKET WAS IN DEFAULT BUT WERE ONLY REPAIRING THEM AS THE COMPLAINTS CAME IN . THEY REFUSED TO DO A RECALL . THEY INSTALLED A SO CALLED "NEW HEAD GASKET" BUT CAR HAS NEVER RUN GOOD SINCE AND THEY HAVE REFUSED TO DO ANYMORE TO IT.*AK

HEADLIGHTS LENS DEVELOPED A CLOUDY DISCOLORATION THAT REDUCED THE LIGHT ILLUMINATION. THE LENS COULD NOT BE CLEANED OR REPLACED BECAUSE IT WAS A SEALED UNIT. THE ENTIRE HEADLIGHT ASSEMBLY HAD TO BE REPLACED, WHICH WAS VERY COSTLY.*AK

CONSUMER'S VEHICLE WAS INVOLVED IN AN ACCIDENT. THERE WERE TWO OCCUPANTS IN THE VEHICLE. UPON IMPACT, AIRBAGS IN THE FRONT DID NOT DEPLOY. VEHICLE WAS MOVING AT 45 MPH, AND THE VEHICLE WENT INTO A DITCH. BOTH OCCUPANTS SUFFERED HEAD TRAUMAS. CONSUMER CONTACTED CHRYSLER, AND WAS TOLD BY THE MANUFACTURER IN WRITING THAT THE AIR BAGS WERE NOT SUPPOSE TO DEPLOY. *AK

Crash 2 injured

(1) 1997 DODGE AVENGER WAS DRIVEN (2) LEFT SIDE LOWER BALLJOINT FAILED (PULLED OUT OF LATERAL CONTROL ARM), WHEEL TURNED TO THE LEFT, CONTACTEDFENDER, PULLER AXLE OUT OF TRANSMISSION. THIS ALL HAPPENED AT PARKING LOT SPEED.*AK (3) CAR WAS TOWED TO MY HOUSE THEN DODGE DEALER AFTER I LEARNED OF PREVIOUS RECALL ISSUES. DODGE GAVE ME AN ESTIMATE OF $1,200 FOR REPAIRS (THAT INCLUDED PERHAPS FREE REPLACEMENT OF THE LOWER CONTROL ARMS PENDING APPROVAL FROM CHRYSLER REP. CHRYSLER REP WAS A NO SHOW AND COULD NOT COMMIT TO A DAY THAT HE COULD INSPECT THE CAR. I REPAIRED THE CAR MYSELF (NEW LEFT AND RIGHT LOWER CONTROL ARMS, A REBUILT AXLE, AND TRANSMISSION OIL. I NOTIFIED CHRYSLER OF THE ABOVE EVENTS. THEY DO NOT WANT TO PAY FOR THE REPAIR PARTS (NAPA PARTS). THEY OFFERED TO TAKE THE CAR BACK TO THE DEALER AND REPLACE THE CONTROL ARMS AND AXLE. I ALREADY PAID FOR THEM AT NAPA. I STILL NEED TO TAKE IT FOR AN ALIGNMENT.

WHILE DRIVING AT 45 MPH CONSUMER HEARD A LOUD SNAPPING SOUND COMING FROM THE FRONT OF THE VEHICLE. ALSO, THE FRONT TIRES WERE SQUEALING AND BOUNCING SEVERELY. CONSUMER LOST CONTROL OF THE VEHICLE, AND IT ROLLED INTO A DITCH ON THE RIGHT SIDE. DEALER EXAMINED THE VEHICLE, AND DETERMINED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED.*AK

Crash

WHILE DRIVING AT 45 MPH CONSUMER HEARD A LOUD SNAPPING SOUND COMING FROM THE FRONT OF THE VEHICLE. ALSO, THE FRONT TIRES WERE SQUEALING AND BOUNCING SEVERELY. CONSUMER LOST CONTROL OF THE VEHICLE, AND IT ROLLED INTO A DITCH ON THE RIGHT SIDE. DEALER EXAMINED THE VEHICLE, AND DETERMINED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED.*AK

Crash

I HAVE A 1997 DODGE AVENGER SOME OF MY PROBLEMS I HAVE NOT FIXED I AM ABOUT TO GO BROKE. I HAVE MORE PROBLEMS WITH MY TIRES, BRAKES, AND ROTORS. THE PAINT IS CHIPPING OFF MY CAR IN SPOTS. MY TIRES WEAR FAST, MY AIRBAG IS LOOSE THE COVER ON IT. MY BRAKES ARE AWFUL I HAVE TO REPLACE THEM A LOT. I LOVE MY CAR BUT THERE IS TOO MANY PROBLEMS....

RECURING PROBLEMS WITH BRAKE VIBRATION AND FAST WEAR, ALSO WITH SUSPENSION REPAIR, WAS TWICE QUOTED FOR A FULL REPLACEMENT OF FRONT SUSPENSION. HAVE NOT DONE THIS YET. MAJOR PROBLEMS WITH ENGINE ELECTICAL AND CHECK ENGINE LIGHT. HAVE REPLACED WIRES AND PLUGS 2-3 TIME PER YEAR. REPLACED ENGINE COIL ONCE TO FIX PROBLEM WITH SPARK PLUGS ARCHING AND BURNING UP. PROBLEM WAS SOLVED TEMPORARILY. PROBLEM IS BACK 3 MONTHS LATER. CHUGGING AND SPUTTERING.

DEALERSHIP WILL NOT HONOR RECALL CONCERNING LOWER AND UPPER BALL JOINTS BECAUSE IT WAS A SALVAGE VEHICLE. *AK

ABS BRAKE SYSTEM FAILED DUE TO THE PUMP MOTOR, CAUSING LOSS OF BRAKING POWER. *AK IF THE ABS LIGHT IS ILLUMINATED WHEN THE VEHICLE IS TURNED OFF, THE LIGHT GOES OFF. WHEN HE STARTS THE VEHICLE AND THE ABS KICKS IN, THE ENGINE WOULD STALL. THE PUMP MOTOR WAS CORRODED WHICH CAUSED ONE OR MORE WHEELS TO LOCK UP. PROBLEM IS UNPREDICTABLE ON DRY OR WET PAVEMENT. FAILURE OCCURRED IN ICE OR SNOWY CONDITIONS. CONSUMER NOTED THE ABS FEATURE DIDN'T HAPPEN, THE BRAKES LOCKED. VEHICLE WAS REPAIRED SEVEN MONTHS LATER WHEN DODGE DECIDED TO REPAIR THE VEHICLE FOR $300. DOLLARS LESS DUE TO THE APPROACHING WINTER. CONSUMER FEELS THE DEFECT IS THE MANUFACTURER'S FAULT AND WANTS TO BE REIMBURSED FOR THE REPAIR. *PH

WHEN I BOUGHT THIS VEHICLE IT HAD 53,925 MILES. I NOTICED THAT THE HEADLIGHTS HAD SOME TYPE OF HAZE (OR MOISTURE) INSIDE OF THEM. I WENT TO THE LOCAL DODGE DEALER AND ASKED ABOUT THE PROBLEM. THEY SAID THE LIGHTS ARE A SEALED UNIT AND THAT IF I WOULD LIKE TO PURCHASE NEW ONES THEY WOULD BE $325 EACH. THE PROBLEM WITH THE HEADLIGHTS IS NOT SO MUCH THAT THEY ARE AN EYE SORE, BUT THAT THEY ARE A SAFETY HAZARD. THE MOISTURE ON MY HEADLIGHTS NEVER GOES AWAY. THEREFORE, AFFECTING THE BRILLIANCE OF THE LIGHT EMITTING FROM THE BULB. I HAVE TO DRIVE WITH HIGH-BEAMS ON TO BE ABLE TO SEE THE ROAD. THIS IS NOT A PROBLEM WITH ONLY MY VEHICLE. I SEE MOISTURE INSIDE OF ABOUT 80 PERCENT OF THE AVENGERS I PASS ON THE ROAD. THE COVERAGE OVER THE HEADLIGHT LENSES JUST GETS WORSE AS TIME GOES BY. THE LIGHT EMITTING FROM THE HEADLIGHTS BECOMES DIMMER AND DIMMER. WITH REGULAR BEAMS AT NIGHT, IT IS ALMOST IMPOSSIBLE TO SEE EVERYTHING A DRIVER IS SUPPOSED TO. THESE HEADLIGHTS ARE A BIG PROBLEM WITH THIS CAR. THEY ARE A SAFETY HAZARD THAT SHOULD BE TAKEN CARE OF. PAYING $750 TO FIX A MANUFACTURERS' SAFETY DEFECT IS NOT REASONABLE. PLEASE LOOK INTO THIS. MR

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Crash 3 injured

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WITH A CONCRETE WALL AT 60 MPH IMPACT, AND NEITHER AIR BAG DEPLOYED. DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AKI

Crash

CONSUMER STATES VEHICLE HAD A RATTLE THAT SEEMED TO EXTEND THROUGH THE ENTIRE VEHICLE, DEALER STATED THE NOISE WAS COMING FROM THE BRAKES, HOWEVER THE CONSUMER DECLINED THESE REPAIRS, THE DEALER LATER FOUND THE PROBLEM WAS DUE TO A CRACKED ENGINE MOUNT, THEY FOUND A CRACK ON THE REAR RIGHT SIDE AND ANOTHER ON THE LEFT FRONT SIDE, CONSUMER HAD ANOTHER INSPECTION IN WHICH ANOTHER PERSON STATED THERE WERE NO PROBLEMS WITH THE BRAKES OR MOTOR MOUNT, THE PROBLEM WAS WITH THE LOWER CONTROL ARM JOINTS, CONSUMER HAD RECALL REPAIRS PREVIOUSLY, 00V421002, THE INDEPENDENT GARAGE MADE REPAIRS TO THE JOINTS AND THE VEHICLE IS NO LONGER EXPERIENCING ANY OF THE PROBLEMS, CONSUMER IS REQUESTING REIMBURSEMENT. *SLC

CONSUMER STATED THE SERPENTINE BELT HAD CRACKED AND GLAZED, THE DEALER REPLACED THE BELT, HOWEVER CONSUMER STATED THE BELTS ARE STILL NOISY.*JB

CONSUMER WAS INFORMED BY DEALERSHIP THE AUTOMATIC TRANSMISSION FLUID WAS LEAKING.*JB

CONSUMER STATES AFTER RECALL WAS PERFORMED ON THE SUSPENSION, CONSUMER WENT TO PICK THE VEHICLE UP AND PROCEEDED TO DRIVE, CONSUMER HAD A HARD TIME CONTROLLING THE STEERING WHEEL, CONSUMER WAS INFORMED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED WHICH CONTAINED A LOT PLAY, CONSUMER PICKED THE VEHICLE UP 2 DAYS LATER AND THE STEERING WHEEL WAS SHIMMYING, CONSUMER WAS THEN INFORMED THAT THE TIRES SHOULD BE CHECKED, IT WAS THEN DISCOVERED THAT THE INSIDE OF THE TIRES DID NOT HAVE ANY THREAD, BOTH FRONT TIRES WERE BALD ON THE INSIDE, AND THE TIRES WERE ONLY 1 YEAR OLD, LATER CONSUMER WAS INFORMED THAT THIS COULD HAVE HAPPENED DUE TO THE POWER STEERING PROBLEMS.*JB

THE DOOR HINGE ON DRIVERS SIDE BUSTED AND NEEDS TO BE WELDED ,BY NO FAULT OF MINE. I HAVE TALKED TO AUTO BODY SHOPS THAT HAVE HAD TO FIX NUMEROUS DOORS ON OTHER AVENGERS. I THINK THIS SHOULD BE LOOKED INTO .I DO NOT THINK I SHOULD HAVE TO PAY FOR SOMETHING THAT IS CLEARLY A DEFECT.I WOULD LIKE TO KNOW WHERE I CAN FILE A COMPLAINT BECAUSE I THINK THIS IS A REAL DANGER WHEN YOUR DOOR ON A VEHICLE DOES NOT WORK PROPERLY I WILL LOOK INTO THIS MATTER MORE SO ANYTHING YOU CAN DO ,PLEASE CONTACT ME [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

PRIOR TO RECALL 00V421002, CONSUMER HAD SOME REPAIR WORK DONE TO THE RECALL PART, HOWEVER WHEN RECEIVING RECALL NOTICE, DEALERSHIP REFUSED TO REPLACE THE PART IN QUESTION, CONSUMER REQUESTS REIMBURSEMENT FOR PRIOR WORK AND REQUESTS THAT RECALL BE COMPLETED ON VEHICLE. *YH

A LEAKING HEAD GASKET WAS CONFIRMED BY OUR LOCAL DODGE DEALERSHIP, AT WHICH TIME THEY VOLUNTEERED INFORMATION THAT "INFERIOR" HEADGASKET MATERIAL HAD BEEN USED WHEN THE VEHICLE WAS MANUFACTURED. I ASKED IF IT HAD BEEN RECALLED AND WAS ADVISED THAT IT HAD NOT. I WAS INFORMED THAT THERE WAS NO OTHER RELIEF AVAILABLE, AS THE WARRANTY HAD LONG EXPIRED. I OBTAINED A QUOTE FOR REPAIRS FROM THE DEALERSHIP AND SEVERAL INDEPENDENT SHOPS. BECAUSE OF A SIGNIFICANT DIFFERENCE IN PRICE, THE VEHICLE WAS NOT REPAIRED AT THE DODGE DEALERSHIP. WHEN THE WORK WAS COMPLETED, I WAS INFORMED BY THE INDEPENDENT SHOP THAT THERE WAS NOTHING WE COULD HAVE DONE, IN DRIVING THE VEHICLE, TO CAUSE THE HEADGASKET TO FAIL. THEY FURTHER ADVISED THAT THE REPLACEMENT GASKET, WHICH WAS PURCHASED FROM DODGE, WAS TOTALLY REDESIGNED. ON MY RETURN HOME, I CALLED THE DAIMLER CHRYSLER CONSUMER HOT LINE. THEIR REPRESENTATIVE QUICKLY OFFERED TO REIMBURSE THE COST OF THE HEAD GASKET MATERIALS, BUT WOULD NOT REIMBURSE LABOR COSTS, AS THE REPAIRS HAD NOT BEEN PERFORMED AT ONE OF THEIR DEALERSHIPS. IT WAS OF NO CONCERN TO THEIR HOT LINE REPRESENTATIVE THAT ONE OF THEIR OWN DEALERSHIPS HAD ADVISED THAT NO RECOURSE WAS AVAILABLE TO US.*JB

FRONT AND REAR WHEEL BEARINGS HAVE BEEN REPLACED 10 TIMES DUE TO GRINDING NOISE.*AK CONSUMER STATED THAT BECAUSE OF MOISTURE PROBLEM THE WHEEL BEARING HAS BEEN REPLACED 10 TIMES IN LESS THAN THREE YEAR. *YH

THE HOUSINGS FOR THE HEADLIGHTS ARE SUPPOSED TO BE SEALED. MOISTURE HAS FORMED INSIDE OF THE UNITS AND LIMITS THE EFFECTIVENESS OF THE LIGHTS, CREATING AN UNSAFE DRIVING SITUATION AT NIGHT. THE ONLY WAY TO FIX THE PROBLEM,THE UNITS CANNOT BE OPPENED FOR CLEANING, IS TO BUY NEW UNITS FOR $300 EACH. THIS IS UNREASONABLE AND IRRESPONSIBLE DESIGN AND MANUFACTURING. *AK

PRIOR TO RECALL 00V421002, CONSUMER HAD SOME REPAIR WORK DONE TO THE RECALL PART, HOWEVER WHEN RECEIVING RECALL NOTICE, DEALERSHIP REFUSED TO REPLACE THE PART IN QUESTION, CONSUMER REQUESTS REIMBURSEMENT FOR PRIOR WORK AND REQUESTS THAT RECALL BE COMPLETED ON VEHICLE. *YH

THIS SHOULD BE A RECALL. I HAVE LOW MILES ON MY CAR & THEIR SHOULD BE NO REASON WHY MY HEAD GASKET NEEDS TO BE REPLACED. I HAVE MY CAR SERVICED FOR OIL CHANGES ON A REGULAR BASIS. I READ PEOPLE'S COMPLAINTS & THE AMOUNT OF PEOPLE THAT HAD TO REPLACE THEIR HEAD GASKET IS RIDUCULOUS. THIS SHOULD DEFINANTELY BE A RE CALL. I CONTACTED CYRSLER BUT IT SEEMS THEY CANNOT BE BOTHERED. I ALSO FOUND THAT THE DODGE NEONS HAVE THE SAME PROBLEM. I DON'T UNDERSTAND WHY CRYSLER DOES NOT LOOK INTO THIS FURTHER. THEIR ARE NUMEROUS COMPLAINTS.*AK

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

RECALL 00V421002 REPAIRS ON LOWER BALL JOINT WAS DONE , AND DEALER KNOCKED VEHICLE OUT OF ALIGNMENT. ALSO, DEALER WOULD NOT FIX ALIGNMENT FOR FREE BECAUSE RECALL DID NOT COVER IT. CONTACTED DEALER, AND DEALER STATED THAT VEHICLE NEEDED AN ALIGNMENT. PLEASE ADD VIN. *AK

HEADLIGHT SWITCH AND WIRING HAVE MELTED DOWN TO THE PLASTIC. PLEASE PROVIDE ADDITIONAL INFORMATION. *AK

PRIOR TO RECALL 00V421002, CONSUMER HAD SOME REPAIR WORK DONE TO THE RECALL PART, HOWEVER WHEN RECEIVING RECALL NOTICE, DEALERSHIP REFUSED TO REPLACE THE PART IN QUESTION, CONSUMER REQUESTS REIMBURSEMENT FOR PRIOR WORK AND REQUESTS THAT RECALL BE COMPLETED ON VEHICLE. *YH

I HAVE HAD PROBLEMS WITH THE BRAKES SINCE I PURCHASED THE CAR TWO YEARS AGO. I HAVE HAD THEM REPAIRED SEVERAL TIMES WITH NO LUCK IN IMPROVEMENT. THEY FUNCTION FINE, BUT FEEL 'SOFT' AND THEY PULSATE. THE LAST TIME I HAD THEM FIXED, THE DEALER REPLACED THE PADS WITH CHRYSLER PADS AND TURNED THE ROTORS. THEY STILL DID NOT FEEL THEY WAY THEY WERE SUPPOSED TO FEEL. ** AS FAR AS THE AC, WHEN I PUSH THE BUTTON TO USE THE AC AND TURN THE DIAL TO 'COLD', HOT AIR STILL COMES OUT OF THE VENTS AS IF THE HEAT IS STILL ON.*AK

FRONTAL COLLISION ON A WET ROAD CONDITION AT 40 MPH, IN WHICH BOTH AIR BAGS DID NOT DEPLOY. PROVIDE ANY FURTHER INFORMATION. *AK

Crash

PRIOR TO RECALL NOTIFICATION CONSUMER STATES WHEN TURNING WHEEL AND DRIVING, VEHICLE MAKES A NOISE, DEALERSHIP ADVISED CONSUMER THAT LEFT LOWER CONTROL ARM AND RIGHT OUTER AXLE NEEDED TO BE REPLACED, CONSUMER STARTED TO EXPERIENCE THE SAME NOISE ON MARCH 28, 2001 THAT HE EXPERIENCED BACK IN DECEMBER 2000, CONSUMER THEN TOOK VEHICLE BACK TO DEALERSHIP AND ASSUMED PART WOULD BE COVERED UNDER RECALL, DEALERSHIP DID NOT CHARGE CONSUMER, HOWEVER THE PART NUMBER FOR THIS PARTICULAR PART WAS NOT APART OF THE RECALL ACCORDING TO THE DEALERSHIP, HOWEVER DEALERSHIP DID NOT CHARGE CONSUMER STATING IT WAS A GOODWILL GESTURE EVEN THOUGH CONSUMER WAS EXPERIENCING THE SAME SYMPTOMS AS IN DECEMBER 2000, THIS TIME THE RIGHT UPPER BALL JOINT NEEDED TO BE REPLACED, CONSUMER IS SEEKING REIMBURSEMENT FOR THE INITIAL REPAIR DONE IN DECEMBER 2000. *JB

RECALL 00 V 421 002/LOWER BALL JOINT BOOT: VEHICLE TAKEN TO DEALER , YONKER AVE DODGE INC., YONKER, NY; PHONE# 914/964-0700, FOR MANUFACTURER'S REPAIRS. LATER ON, DEALER RELEASED VEHICLE BACK TO CONSUMER WITHOUT INFORMING DEALER THAT RECALL REPAIRS WERE NOT DONE. INFORMED CONSUMER THAT THEY WERE NOT AWARE OF THIS RECALL BY MANUFACTURER. PLEASE FEEL FREE TO PROVIDE US WITH ANY FURTHER INFORMATION CONCERNING THIS MATTER . *AK