I WAS DRIVING AND THE RIGHT FRONT CONTROL LOWERBALL JOINT BROKE. THIS IS THE THIRD TIME THIS HAS HAPPENED. I CALLED DODGE DEALER.THEY SAID THEY FIX IT ONCE. THEY WON'T DO IT AGAIN. WELL IF THE PROBLEM STILL HAVING THEY NEED TO FIX IT RIGHT. I COULD OF BEEN KILLED. SOMETHING NEEDS TO BE DONE ABOUT THIS. NOW I WAS ON THE HWY
THE LOWER CONTROL ARM ON THE LEFT SIDE IS GOING AND I'VE GONE TO DELUCA CHRYSLER IN HAVERHILL MA TWICE AND BOTH TIMES TOLD ME THAT IT WAS ALREADY SERVICED AND WHEN I ASKED HIM WHAT SIDE WAS SERVICED HE COULDN'T ANSWER ME AND I ASKED HIM IF THEY COULD CHECK MY SINCE IT SHOULD STILL BE COVERED UNDER RECALL WARRANTY HE TOLD ME NO AND JUST TODAY I WAS TOLD THAT ANY REPAIR LIKE CONTROL ARMS, TIE RODS, BALL JOINTS AND STRUTS ARE SUPPOSED TO BE REPAIRED IN PAIRS AND THEY ONLY REPAIRED THE RIGHT SIDE ON 8/6/02. *TR
TL*THE CONTACT OWNS A 1996 DODGE AVENGER. IN 2005, WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT LOST CONTROL AND THE VEHICLE PULLED TO THE RIGHT. SHE DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE WOULD NOT STOP. THE VEHICLE CRASHED INTO A DIRT HILL. SHE HAD THE VEHICLE TOWED TO A REPAIR SHOP AND WAS INFORMED THAT THE LOWER BALL JOINTS FAILED. A POLICE REPORT WAS FILED. THE CONTACT PAID FOR THE REPAIR. ONE YEAR LATER, THE FAILURE RECURRED. THE VEHICLE IS CURRENTLY PARKED AT HER RESIDENCE. DODGE WANTS TO CONDUCT AN INVESTIGATION ON HER VEHICLE, HOWEVER, THEY ARE ASKING HER TO PAY OUT OF POCKET FOR THE REPAIRS. THE CONTACT REFUSES BECAUSE SHE BELIEVES THIS IS A MANUFACTURER DEFECT. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE FAILURE MILEAGE WAS 128,000 AND CURRENT MILEAGE WAS 140,000.
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I WAS DRIVING OUT OF A FAST FOOD RESTAURANT, AND WITHOUT ANY SIGN OR WARNING MY TIRE SNAPPED OFF MY AXLE! THE SERVICE DEPARTMENT AT THE LOCAL DODGE DEALERSHIP WAS CLOSED SO I HAD TO HAVE MY CAR TOWED TO ANOTHER PLACE THAT ALSO WORKS ON MY CAR WHENEVER I HAVE PROBLEMS. THE PART THAT NEEDED TO BE FIXED WAS THE "LOWER ARM CONTROL" ON THE DRIVER'S SIDE OF MY CAR. I WAS VERY LUCKY THAT DAY, BECAUSE NOT MORE THAN 15 MINUTES BEFORE THIS INCIDENT I HAD JUST DRIVEN HOME, APPROX. 10 MILES, ON THE HIGHWAY IN 5 O'CLOCK TRAFFIC!! I DID NOT GET HURT!! I WAS NEVER MAILED A RECALL NOTICE ABOUT THE LOWER ARM CONTROL; NOT EVEN IN 1999 OR 2000!!!!!!!!! I BOUGHT MY CAR BRAND NEW FROM DODGE, SO I FEEL LIKE I SHOULD HAVE BEEN IN SOMEBODY'S COMPUTER SYSTEM TO BE ABLE TO RECEIVE RECALL NOTICES!!!! NOW, THAT I HAD TO PAY FOR THE PART TO BE FIXED OUT OF MY POCKET, HOW DO I GO ABOUT GETTING REIMBURSED? I GOT BOTH THE DRIVER'S SIDE AND PASSENGER SIDE LOWER ARM CONTROLS REPLACED. *NM
PER TWO SEPARATE RECALL NOTICE I RECEIVED FROM DAIMLER CHRYSLER, I BROUGHT MY 1996 DODGE AVENGER INTO A DEALERSHIP TO HAVE THE LOWER LATERAL ARM BALL JOINTS INSPECTED AND RESEALED. UPON TAKING IT TO THE DEALERSHIP THEY INSPECTED AND BOTH TIMES THEY TOLD ME NO FURTHER WORK WAS NEEDED. SPECIFIC INSTRUCTIONS FROM DAIMLER CHRYSLER SAY,IF THE BALL JOINTS ARE NOT DAMAGED OR WORN, THE BALL JOINTS WILL BE SEALED. THIS WAS NOT DONE TO MY VEHICLE AND ON 11/21/05 WHILE DRIVING I LOST THE ABILITY TO STEER WHEN THE BALL JOINT SEPARATED. *JB
DODGE AVENGER 1996, BALL JOINT AND AXLE BROKE. *BF RECALL CAMPAIGN# 99V066003. THIS PROBLEM OCCURRED WHILE THE VEHICLE WAS IN MOTION. THE CONSUMER EXPECTS REIMBURSEMENT. *SC THE CONSUMER RECEIVED THE RECALL LETTER IN THE MAIL 1 YEAR LATER. THE CONSUMER WAS DENIED REIMBURSEMENT BECAUSE THE RECEIPT WAS NOT TYPED IT WAS HAND WRITTEN. *JB
I AM THE OWNER OF A 1996 DODGE AVENGER. I RECEIVED THIS CAR FROM MY FATHER. ON FEBRUARY 26 2004 AS I WAS LEAVING WORK, SOMETHING BROKE. UPON HAVING THE CAR TOWED TO THE REPAIR SHOP, I HAD TO HAVE THE CV SHAFT, AND THE LOWER CONTROL ARM ASSEMBLY, REPLACED. THIS COST ME OUT OF POCKET, $629.45. THEN ON 10/1/04 I HAD TO HAVE THE SPINDLE ASSEMBLY REPLACED. WHICH COST ANOTHER $ 325.16. I NOW REALIZE THAT THERE WAS A RECALL ON THE PROBLEM WITH MY CAR. I ASKED MY FATHER, WHO WAS THE OWNER OF THE CAR AT THE TIME OF THE RECALL, IF HE WAS EVER NOTIFIED ABOUT THE RECALL AND HE SAID NO. I AM UPSET NOW TO FIND OUT THAT THERE WAS A RECALL AND I HAD TO PAY FOR ALL THE REPAIRS OUT OF MY OWN POCKET. I AM ASKING IF THERE IS ANY WAY TO BE REIMBERSED FOR SOME OR ALL OF THE EXPENSE THAT I INCURRED.*AK
I AM THE OWNER OF A 1996 DODGE AVENGER. I RECEIVED THIS CAR FROM MY FATHER. ON FEBRUARY 26 2004 AS I WAS LEAVING WORK, SOMETHING BROKE. UPON HAVING THE CAR TOWED TO THE REPAIR SHOP, I HAD TO HAVE THE CV SHAFT, AND THE LOWER CONTROL ARM ASSEMBLY, REPLACED. THIS COST ME OUT OF POCKET, $629.45. THEN ON 10/1/04 I HAD TO HAVE THE SPINDLE ASSEMBLY REPLACED. WHICH COST ANOTHER $ 325.16. I NOW REALIZE THAT THERE WAS A RECALL ON THE PROBLEM WITH MY CAR. I ASKED MY FATHER, WHO WAS THE OWNER OF THE CAR AT THE TIME OF THE RECALL, IF HE WAS EVER NOTIFIED ABOUT THE RECALL AND HE SAID NO. I AM UPSET NOW TO FIND OUT THAT THERE WAS A RECALL AND I HAD TO PAY FOR ALL THE REPAIRS OUT OF MY OWN POCKET. I AM ASKING IF THERE IS ANY WAY TO BE REIMBERSED FOR SOME OR ALL OF THE EXPENSE THAT I INCURRED.*AK
WHILE DRIVING CONSUMER NOTICED THAT THE BOTH DRIVER'S SIDE AND PASSENGER'S SIDE HEADLIGHTS FAILED TO SEE DUE TO LENS HAVING A CLOUDY RESIDUE ON THEM. THIS CAUSED POOR VISIBILITY, CONSUMER WAS UNABLE TO SEE. CONSUMER TOOK VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC STATED THAT THE PARTS FOR LENS WERE NOT ON RECALL. CONSUMER WAS RESPONSIBLE FOR THE PARTS AND LABOR. *AK
REPEATED HEAD GASKET FAILURE ON ENGINE. A RECALL NEEDS TO BE INITIATED AS THIS IS A PREVALENT PROBLEM WITH THIS AUTOMOBILE! AWAITING THIRD REPAIR. ADDITIONALLY, TWICE DEALTH WITH TENSIONER AND PULLY PROBLEMS. A DEFECT RECALL NEEDS TO BE INITATED ON THESE PARTS. DEFECTIVE HEADLIGHT LENSES RESULTING IN EXTREME VISABILITY REDUCTION. A REPLACEMENT RECALL NEEDED ON THESE PARTS. THE ASOG (ADVENGER/SEABRING OWNERS GROUP) INTERNET MEMBERS GROUP REPEATEDLY IDENTIFYING THE ENGINE GASKET PROBLEMS! CRYSLER INITIATED A RECALL CHANGE TO THE DODGE NEON'S, BUT DISCONTINUED THE ADVENDER MODEL WITHOUT RECALL AND REPLACEMENT OF DEFECTIVE HEAD GASKETS. PLEASE DO SOMETHING FOR THE CONSUMER PUBLIC WITH THESE THREE MAJOR AREAS OF DEFECTIVE WORKMANSHIP. THANKS FOR YOUR ASSISTANCE.
REPEATED HEAD GASKET FAILURE ON ENGINE. A RECALL NEEDS TO BE INITIATED AS THIS IS A PREVALENT PROBLEM WITH THIS AUTOMOBILE! AWAITING THIRD REPAIR. ADDITIONALLY, TWICE DEALTH WITH TENSIONER AND PULLY PROBLEMS. A DEFECT RECALL NEEDS TO BE INITATED ON THESE PARTS. DEFECTIVE HEADLIGHT LENSES RESULTING IN EXTREME VISABILITY REDUCTION. A REPLACEMENT RECALL NEEDED ON THESE PARTS. THE ASOG (ADVENGER/SEABRING OWNERS GROUP) INTERNET MEMBERS GROUP REPEATEDLY IDENTIFYING THE ENGINE GASKET PROBLEMS! CRYSLER INITIATED A RECALL CHANGE TO THE DODGE NEON'S, BUT DISCONTINUED THE ADVENDER MODEL WITHOUT RECALL AND REPLACEMENT OF DEFECTIVE HEAD GASKETS. PLEASE DO SOMETHING FOR THE CONSUMER PUBLIC WITH THESE THREE MAJOR AREAS OF DEFECTIVE WORKMANSHIP. THANKS FOR YOUR ASSISTANCE.
MY PAINT IS FOGGING, I HAVE TRIED EVERYTHING TO KEEP IN GOOD CONDITION BUT TO NO AVAIL! I AM REALLY UPSET OVER THIS!! AT FIRST I THOUGHT IT WAS JUST MY CAR AND THEN I STARTED TO NOTICE THAT OTHER DODGE AVENGERS HAVE THE SAME PROBLEM!! WHEN MY FRIEND BOUGHT HIS AVENGER AND IT HAD THE SAME FOGGING EFFECT I HAD REACHED THE END OF MY ROPE!!! I WAS INFORMED IT IS GOING TO COST ANYWHERE FROM $500- $1500 TO FIX IT! WHY SHOULD I PAY TO FIX THIS PROBLEM WHEN I HAVE TRIED EVERYTHING TO KEEP MY CAR IN GOOD CONDITION? PLEASE HELP!!!
I WAS DRIVING ON THE SIDE STREETWHEN MY FRONT WHEEL BENT INWARD AND MY CAR DROPPED TO THE GROUND. HAD IT TOWED TO DEALERSHIP AND HE CLAIMED TO FIXED IT. SO ABOUT 1 WEEK LATER, WHILE ON THE EXPRESS WAY GOING ABOUT 65MP MY LT. DRIVERS SIDE TIRE BENT INWARD CAUSING MY TO BE ALL OVER THE ROAD IN RUSH HOUR. BUT SOMEHOW I MANANGED TO CONTROL THE CAR AND NOT HAVE ANY VEHICLE CRASH NOR DAMANGES. IT IS A WOUNDER I AND HERE TO TALK ABOUT IT. STILL FUSSING WITH CARLOT!*AK
WHILE DRIVING 55 MPH, THE LOWER LATER ARM BALL JOINT SEPARATED AND CAUSED THE FRONT LEFT WHEEL TO DETACH. THE VEHICLE WASINVOLVED IN A COLLISION. TTHE DRIVER LOST CONTROL AND THE VEHICLE HIT A BRIDGE. THE LOWER LATERAL ARM BALL JOINTS WERE INSPECTED TWICE BEFRORE THIS FAILURE, ONCE ON ON 6/5/2001 UNDER NHTSA RECALL# 00V421002. DURING THE INSPECTION THE DEALER'S TECHNICIAN FOUND NO PROBLEM AND NO REPAIRS WERE DONE. *JB
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WHILE DRIVING 30 MPH FRONT BALL JOINTS FAILED. CONSUMER PULLED OVER TO CHECK. THEN, CONSUMER MANAGED TO DRIVE HOME. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
WHILE DRIVING 30 MPH FRONT BALL JOINTS FAILED. CONSUMER PULLED OVER TO CHECK. THEN, CONSUMER MANAGED TO DRIVE HOME. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
IN THE AM ON 9/15/03 ON THE FREEWAY TRAVELING ABOUT 65 MPH, LATERAL ARM BROKE OFF ON THE LEFT SIDE OF MY CAR, CAUSING THE LEFT TIRE TO PUSH UPWARDS INTO THE FENDER AND THE AXLE TO SNAP IN HALF. I HAD TO PUT THE CAR INTO PARK AT 40 MPH TO GET IT TO STOP SO I WOULD NOT HIT THE CONCRETE BARRIER OR THE I-5 SIGN. DODGE DID PAY FOR THE CAR TO BE REPAIRED, BUT NOT MORE THAN 2 WEEKS LATER THE CAR BEGAN TO MAKE A NOISE WHILE REVERSING AND WHILE GOING OVER BUMPS IN THE ROAD, THEY TOLD ME THIS IS THE BRAKES, BUT ANOTHER MECHANIC SAID THAT IT IS THE LATERAL ARM AGAIN. DODGE IS REFUSING TO PAY TO FIX IT AND WHEN I BROUGHT THEM THE CAR THEY DID NOT VISUALLY INSPECT THE CAR, THEY ONLY TOOK IT ON A TEST DRIVE. I HAVE BEEN HAVING ANXIETY ATTACKS EVERYTIME I HEAR THAT NOISE, MY BACK AND SHOULDER HAVE BEEN IN PAIN AND I HAVE SEEN A SPECIALIST BECAUSE OF THIS. AND TO BE QUITE HONEST I JUST DON'T HAVE THE MONEY TO REPAIR THE VEHICLE MYSELF. ALSO, THE FRONT BRAKE ROTARS ARE WARPED AND THIS IS THE 2ND TIME THAT THEY HAVE BEEN REPLACED IN THE 3 1/2 YEARS I HAVE OWNED THE VEHICLE. I THINK THAT IS A BIT MUCH.*AK
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IN THE AM ON 9/15/03 ON THE FREEWAY TRAVELING ABOUT 65 MPH, LATERAL ARM BROKE OFF ON THE LEFT SIDE OF MY CAR, CAUSING THE LEFT TIRE TO PUSH UPWARDS INTO THE FENDER AND THE AXLE TO SNAP IN HALF. I HAD TO PUT THE CAR INTO PARK AT 40 MPH TO GET IT TO STOP SO I WOULD NOT HIT THE CONCRETE BARRIER OR THE I-5 SIGN. DODGE DID PAY FOR THE CAR TO BE REPAIRED, BUT NOT MORE THAN 2 WEEKS LATER THE CAR BEGAN TO MAKE A NOISE WHILE REVERSING AND WHILE GOING OVER BUMPS IN THE ROAD, THEY TOLD ME THIS IS THE BRAKES, BUT ANOTHER MECHANIC SAID THAT IT IS THE LATERAL ARM AGAIN. DODGE IS REFUSING TO PAY TO FIX IT AND WHEN I BROUGHT THEM THE CAR THEY DID NOT VISUALLY INSPECT THE CAR, THEY ONLY TOOK IT ON A TEST DRIVE. I HAVE BEEN HAVING ANXIETY ATTACKS EVERYTIME I HEAR THAT NOISE, MY BACK AND SHOULDER HAVE BEEN IN PAIN AND I HAVE SEEN A SPECIALIST BECAUSE OF THIS. AND TO BE QUITE HONEST I JUST DON'T HAVE THE MONEY TO REPAIR THE VEHICLE MYSELF. ALSO, THE FRONT BRAKE ROTARS ARE WARPED AND THIS IS THE 2ND TIME THAT THEY HAVE BEEN REPLACED IN THE 3 1/2 YEARS I HAVE OWNED THE VEHICLE. I THINK THAT IS A BIT MUCH.*AK
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IN THE AM ON 9/15/03 ON THE FREEWAY TRAVELING ABOUT 65 MPH, LATERAL ARM BROKE OFF ON THE LEFT SIDE OF MY CAR, CAUSING THE LEFT TIRE TO PUSH UPWARDS INTO THE FENDER AND THE AXLE TO SNAP IN HALF. I HAD TO PUT THE CAR INTO PARK AT 40 MPH TO GET IT TO STOP SO I WOULD NOT HIT THE CONCRETE BARRIER OR THE I-5 SIGN. DODGE DID PAY FOR THE CAR TO BE REPAIRED, BUT NOT MORE THAN 2 WEEKS LATER THE CAR BEGAN TO MAKE A NOISE WHILE REVERSING AND WHILE GOING OVER BUMPS IN THE ROAD, THEY TOLD ME THIS IS THE BRAKES, BUT ANOTHER MECHANIC SAID THAT IT IS THE LATERAL ARM AGAIN. DODGE IS REFUSING TO PAY TO FIX IT AND WHEN I BROUGHT THEM THE CAR THEY DID NOT VISUALLY INSPECT THE CAR, THEY ONLY TOOK IT ON A TEST DRIVE. I HAVE BEEN HAVING ANXIETY ATTACKS EVERYTIME I HEAR THAT NOISE, MY BACK AND SHOULDER HAVE BEEN IN PAIN AND I HAVE SEEN A SPECIALIST BECAUSE OF THIS. AND TO BE QUITE HONEST I JUST DON'T HAVE THE MONEY TO REPAIR THE VEHICLE MYSELF. ALSO, THE FRONT BRAKE ROTARS ARE WARPED AND THIS IS THE 2ND TIME THAT THEY HAVE BEEN REPLACED IN THE 3 1/2 YEARS I HAVE OWNED THE VEHICLE. I THINK THAT IS A BIT MUCH.*AK
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IN THE AM ON 9/15/03 ON THE FREEWAY TRAVELING ABOUT 65 MPH, LATERAL ARM BROKE OFF ON THE LEFT SIDE OF MY CAR, CAUSING THE LEFT TIRE TO PUSH UPWARDS INTO THE FENDER AND THE AXLE TO SNAP IN HALF. I HAD TO PUT THE CAR INTO PARK AT 40 MPH TO GET IT TO STOP SO I WOULD NOT HIT THE CONCRETE BARRIER OR THE I-5 SIGN. DODGE DID PAY FOR THE CAR TO BE REPAIRED, BUT NOT MORE THAN 2 WEEKS LATER THE CAR BEGAN TO MAKE A NOISE WHILE REVERSING AND WHILE GOING OVER BUMPS IN THE ROAD, THEY TOLD ME THIS IS THE BRAKES, BUT ANOTHER MECHANIC SAID THAT IT IS THE LATERAL ARM AGAIN. DODGE IS REFUSING TO PAY TO FIX IT AND WHEN I BROUGHT THEM THE CAR THEY DID NOT VISUALLY INSPECT THE CAR, THEY ONLY TOOK IT ON A TEST DRIVE. I HAVE BEEN HAVING ANXIETY ATTACKS EVERYTIME I HEAR THAT NOISE, MY BACK AND SHOULDER HAVE BEEN IN PAIN AND I HAVE SEEN A SPECIALIST BECAUSE OF THIS. AND TO BE QUITE HONEST I JUST DON'T HAVE THE MONEY TO REPAIR THE VEHICLE MYSELF. ALSO, THE FRONT BRAKE ROTARS ARE WARPED AND THIS IS THE 2ND TIME THAT THEY HAVE BEEN REPLACED IN THE 3 1/2 YEARS I HAVE OWNED THE VEHICLE. I THINK THAT IS A BIT MUCH.*AK
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THE CAR (1996 DODGE AVENGER ES) WAS IN TO THE DEALER FOR SERVICE. THE DEALER CALLED TO INFORM ME THAT THE LOWER BALL JOINTS WERE READY TO FALL OFF THE CAR AND NEEDED REPLACED AT A COST OF $260. I ASKED IF THIS WAS THE SAME BALL JOINT THAT WAS COVERED IN AN EARLIER RECALL. AFTER A LONG PAUSE, THE DEALER CONFIRMED THAT IT WAS, AND THAT THEY WOULD TAKE CARE OF IT (FIX AT NO COST TO ME). A SECOND SERVICE APPOINTMENT WAS SCHEDULED FOR A WEEK LATER. THE CAR WENT IN, AND THE DEALER REPLACED THE LOWER CONTROL ARMS. WHEN I PICKED THE CAR UP, I DROVE OFF THE LOT AND IMMEDIATELY HEARD A CLANKING NOISE WHEN EVER I HIT A BUMP WITH THE RIGHT FRONT WHEEL. I INSPECTED THE CAR MYSELF AND FOUND A LARGE CRACK IN THE FRAME AROUND THE FRONT-MOST UPPER CONTROL ARM MOUNTING BOLT ON THE RIGHT FRONT STRUT TOWER. I TOOK THE CAR BACK TO THE DEALER AND THE SERVICE WRITER REMARKED BOY, THAT IS THE LARGEST CRACK I'VE EVER SEEN. YOU SHOULDNT DRIVE THAT CAR BECAUSE THE WHEEL COULD FALL OFF. I SUPPOSE THE BALL JOINTS BEING BAD AND HAMMERING THE SUSPENSION CAUSED THAT [FRAME] TO CRACK. HOWEVER, THE SERVICE WRITER HAD NO ANSWER WHEN ASKED HOW THEY MISSED THE CRACK DURING THE WORK ON THE LOWER CONTROL ARM THE DAY BEFORE. AFTER SEVERAL CALLS TO THE SERVICE DEPARTMENT, THE DEALERSHIP GENERAL MANAGER, AND TO THE DODGE CUSTOMER SERVICE PHONE NUMBER; NO ONE AT DODGE WOULD FORMALLY ACKNOWLEDGE THAT THE DEFECTIVE BALL JOINTS CAUSED THE STRESS CRACK OR THAT A PROBLEM EXISTED WITH THE UPPER CONTROL ARM; DESPITE MULTIPLE COMPLAINTS ON THE NHTSA WEBSITE FOR SEBRINGS AND AVENGERS WITH VERY SIMILAR PROBLEMS. I HAVE DIGITAL PICTURES OF THE CRACK IF ANYONE IS INTERESTED. IT HAS SINCE BEEN FIXED FOR THE SAFETY OF MY WIFE AND CHILDREN, HOWEVER I AM VERY DISPLEASED WITH HOW IT WAS HANDLED BY DODGE AND THE DEALER. *LA
THE CAR (1996 DODGE AVENGER ES) WAS IN TO THE DEALER FOR SERVICE. THE DEALER CALLED TO INFORM ME THAT THE LOWER BALL JOINTS WERE READY TO FALL OFF THE CAR AND NEEDED REPLACED AT A COST OF $260. I ASKED IF THIS WAS THE SAME BALL JOINT THAT WAS COVERED IN AN EARLIER RECALL. AFTER A LONG PAUSE, THE DEALER CONFIRMED THAT IT WAS, AND THAT THEY WOULD TAKE CARE OF IT (FIX AT NO COST TO ME). A SECOND SERVICE APPOINTMENT WAS SCHEDULED FOR A WEEK LATER. THE CAR WENT IN, AND THE DEALER REPLACED THE LOWER CONTROL ARMS. WHEN I PICKED THE CAR UP, I DROVE OFF THE LOT AND IMMEDIATELY HEARD A CLANKING NOISE WHEN EVER I HIT A BUMP WITH THE RIGHT FRONT WHEEL. I INSPECTED THE CAR MYSELF AND FOUND A LARGE CRACK IN THE FRAME AROUND THE FRONT-MOST UPPER CONTROL ARM MOUNTING BOLT ON THE RIGHT FRONT STRUT TOWER. I TOOK THE CAR BACK TO THE DEALER AND THE SERVICE WRITER REMARKED BOY, THAT IS THE LARGEST CRACK I'VE EVER SEEN. YOU SHOULDNT DRIVE THAT CAR BECAUSE THE WHEEL COULD FALL OFF. I SUPPOSE THE BALL JOINTS BEING BAD AND HAMMERING THE SUSPENSION CAUSED THAT [FRAME] TO CRACK. HOWEVER, THE SERVICE WRITER HAD NO ANSWER WHEN ASKED HOW THEY MISSED THE CRACK DURING THE WORK ON THE LOWER CONTROL ARM THE DAY BEFORE. AFTER SEVERAL CALLS TO THE SERVICE DEPARTMENT, THE DEALERSHIP GENERAL MANAGER, AND TO THE DODGE CUSTOMER SERVICE PHONE NUMBER; NO ONE AT DODGE WOULD FORMALLY ACKNOWLEDGE THAT THE DEFECTIVE BALL JOINTS CAUSED THE STRESS CRACK OR THAT A PROBLEM EXISTED WITH THE UPPER CONTROL ARM; DESPITE MULTIPLE COMPLAINTS ON THE NHTSA WEBSITE FOR SEBRINGS AND AVENGERS WITH VERY SIMILAR PROBLEMS. I HAVE DIGITAL PICTURES OF THE CRACK IF ANYONE IS INTERESTED. IT HAS SINCE BEEN FIXED FOR THE SAFETY OF MY WIFE AND CHILDREN, HOWEVER I AM VERY DISPLEASED WITH HOW IT WAS HANDLED BY DODGE AND THE DEALER. *LA
THE CAR (1996 DODGE AVENGER ES) WAS IN TO THE DEALER FOR SERVICE. THE DEALER CALLED TO INFORM ME THAT THE LOWER BALL JOINTS WERE READY TO FALL OFF THE CAR AND NEEDED REPLACED AT A COST OF $260. I ASKED IF THIS WAS THE SAME BALL JOINT THAT WAS COVERED IN AN EARLIER RECALL. AFTER A LONG PAUSE, THE DEALER CONFIRMED THAT IT WAS, AND THAT THEY WOULD TAKE CARE OF IT (FIX AT NO COST TO ME). A SECOND SERVICE APPOINTMENT WAS SCHEDULED FOR A WEEK LATER. THE CAR WENT IN, AND THE DEALER REPLACED THE LOWER CONTROL ARMS. WHEN I PICKED THE CAR UP, I DROVE OFF THE LOT AND IMMEDIATELY HEARD A CLANKING NOISE WHEN EVER I HIT A BUMP WITH THE RIGHT FRONT WHEEL. I INSPECTED THE CAR MYSELF AND FOUND A LARGE CRACK IN THE FRAME AROUND THE FRONT-MOST UPPER CONTROL ARM MOUNTING BOLT ON THE RIGHT FRONT STRUT TOWER. I TOOK THE CAR BACK TO THE DEALER AND THE SERVICE WRITER REMARKED BOY, THAT IS THE LARGEST CRACK I'VE EVER SEEN. YOU SHOULDNT DRIVE THAT CAR BECAUSE THE WHEEL COULD FALL OFF. I SUPPOSE THE BALL JOINTS BEING BAD AND HAMMERING THE SUSPENSION CAUSED THAT [FRAME] TO CRACK. HOWEVER, THE SERVICE WRITER HAD NO ANSWER WHEN ASKED HOW THEY MISSED THE CRACK DURING THE WORK ON THE LOWER CONTROL ARM THE DAY BEFORE. AFTER SEVERAL CALLS TO THE SERVICE DEPARTMENT, THE DEALERSHIP GENERAL MANAGER, AND TO THE DODGE CUSTOMER SERVICE PHONE NUMBER; NO ONE AT DODGE WOULD FORMALLY ACKNOWLEDGE THAT THE DEFECTIVE BALL JOINTS CAUSED THE STRESS CRACK OR THAT A PROBLEM EXISTED WITH THE UPPER CONTROL ARM; DESPITE MULTIPLE COMPLAINTS ON THE NHTSA WEBSITE FOR SEBRINGS AND AVENGERS WITH VERY SIMILAR PROBLEMS. I HAVE DIGITAL PICTURES OF THE CRACK IF ANYONE IS INTERESTED. IT HAS SINCE BEEN FIXED FOR THE SAFETY OF MY WIFE AND CHILDREN, HOWEVER I AM VERY DISPLEASED WITH HOW IT WAS HANDLED BY DODGE AND THE DEALER. *LA
AT ANY GIVEN TIME WHILE DRIVING AND AT ANY SPEED VEHICLE WILL STALL. AFTER A FEW MINUTES VEHICLE CAN BE RESTARTED AS IF NOTHING HAPPENED.*AK
NHTSA#99-V-066-003 VEHICLE DESCRIPTION: PASSENGER VEHICLES. IF THE RUBBER BOOTS ON THE LOWER LATERAL ARM BALL JOINTS OF THE FRONT SUSPENSION WERE DAMAGED DURING ASSEMBLY, DIRT AND WATER CAN INTRUDE. CONSUMER HAS THE SAME PROBLEM. HOWEVER THIS VEHICLE WAS NOT UNDE RRECALL DUE TO THE VIN. *AK
MY 1996 DODGE AVENGER ES V-6 HAS SEVERELY PITTED HEADLAMP LENSES WHICH SERIOUSLY REDUCES THE EFFECTIVENESS OF THE HEADLAMPS FOR NIGHT DRIVING AND I BELIEVE IS DANGEROUS. I'VE EXPERIENCED THIS IN OTHER CARS I'VE OWNED, BUT NOT NEARLY TO THE DEGREE WITH THIS DODGE. THE LENSES LOOK CLOUDY. *JB
AFTER THE RECALL FOR THE BALL JOINTS 99 V 066 000 WAS COMPLETE THE BALL JOINT FAILED AND DAMAGED OTHER COMPONENTS. *NLM
WHILE DRIVING AND WITHOUT WARNING THE FRONT RIGHT TIRE CAME OFF. DEALER NOTIFIED. *NLM
THE RIGHT REAR WHEEL WOBBLED FROM LEFT TO RIGHT. *JB
MY DAUGHTER, MICHELLE OWNED A 1996 DODGE AVENGER ES WHICH SHE LOST HER LIFE IN. ON OCTOBER 6, 2001 SHE HAD AN ACCIDENT WHICH THE CAR BURST INTO FLAMES AND EXPLODED. IT WAS IN FOR RECALLS WITHIN THE PREVIOUS YEAR FOR THE LOWER LATERAL BALL JOINT. ON OCTOBER 2000, HER FRONT END OF HER CAR FELL TO THE GROUND, WHICH WE REPORTED TO YOU AND TO DAIMEN CHRYSLER. DAIMEN CHRYSLER PAID FOR THE REPAIRS TO HER CAR. NOW HER CAR EXPLODES AND BURSTS INTO FLAMES KILLING HER. SHE DID NOT DIE FROM THE INJURIES OF THE ACCIDENT, SHE DIED FROM THE FUMES AND FIRE. WE WANT TO KNOW SINCE THERE ARE REPORTS OF OTHER DAIMEN CHRYSLER AUTOS THAT HAVE BEEN IN THE NEWS AS TO CATCHING ON FIRE WE WANT IT ON RECORD THAT HER CAR ALSO CAUGHT ON FIRE. WE WOULD LIKE TO REPORT THIS AND TO POSSIBLY SAVE SOMEONE ELSES LIFE. WE WANT TO KNOW IF THE AUTO MANUFACTURER HELD INFORMATION ON OTHER MAKES AND MODELS THAT THEY WERE INVESTIGATING FROM THE CONSUMERS FOR RECALLS. THE ACCIDENT DOES NOT EXPLAIN WHY THE CAR BURST IN FLAMES IMMEDIATELY.
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CONSUMER STATES THAT NONE OF THE VEHICLE SEATBELTS WILL STAY FASTENED. CONSUMER FEELS UNSAFE DRIVING. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
CONSUMER STATES THAT THE PASSENGER SIDE SEATBELT FITS TOO, TIGHT THERE IS NO SLACK. PLEASE PROVIDE ANY FURTHER INFORMATION. *MR
CONSUMER STATES THAT THE DRIVIERS SIDE SEATBELT WILL NOT STAY LOCKED. CONSUMER STATES THERE IS NO SLACK IN THE SEATBELT TO MOVE. NLM
ON THE TRANSMISSION THE SEAL FOR THE FRONT SHAFT IS LEAKING,ALSO THE HEAD GASKET IS LEAKING WHICH IS MADE OUT OF PAPER AND DISOLVED WHICH NOW NEEDS REPLACED THE INPUT AND OUTPUT SENSORS ARE ALSO IN NEED OF REPLACEMENT I HAVE TWO OF THESE CARS AND FIND IT APPAULING THAT BOTH ARE HAVING THE SAME PROBLEMS. NLM
ON THE TRANSMISSION THE SEAL FOR THE FRONT SHAFT IS LEAKING,ALSO THE HEAD GASKET IS LEAKING WHICH IS MADE OUT OF PAPER AND DISOLVED WHICH NOW NEEDS REPLACED THE INPUT AND OUTPUT SENSORS ARE ALSO IN NEED OF REPLACEMENT I HAVE TWO OF THESE CARS AND FIND IT APPAULING THAT BOTH ARE HAVING THE SAME PROBLEMS. NLM
VEHICLE WAS INCLUDED IN LOWER ARM BALL JOINT RECALL 00V421002. AFTER FIRST INSPECTION IN OCTOBER 2001, PART FAILED ON 8-3-02. ARMS AND JOINTS WERE ACTUALLY REPLACED. CURRENTLY, COMPRESSION ARM BALL JOINT CRACKED JUST AS THE LATTERAL ARM BALL JOINT THAT WAS RECALLED. PLEASE DESCRIBE DETAILS. *AK
WHEN OPENING DRIVER AND PASSENGER SIDE DOOR HANDLE BROKE OFF WITHOUT ANY FORCE.CONTACTED DEALER. THIS IS A COMMON PROBLEM.*AK
WHEN PULLING INTO DRIVEWAY UPPER RIGHT CONTROL ARM MOUNT SEPARATED FROM BODY, MAKING AN ENORMOUS POPPING SOUND. DEALER STATED IF DRIVEN MORE WHEELS COULD HAVE COLLAPSED.*AK *JB
WHILE WAITING TO HAVE RECALL REPAIRS DONE, FRONT END OF VEHICLE FELL OUT. UNABLE TO DRIVE VEHICLE.*AK
AFTER MAKING AN APPOINTMENT TO HAVE RECALL 00V421000 REPAIRS DONE WAS TOLD THAT PARTS WERE NOT AVAILABLE , AFTER WAITING FOR AN HOUR. SCARED TO DRIVE VEHICLE DUE TO FEAR OF ITS SAFETY.*AK
ENGINE HAS OVERHEATED SIX TIMES ALREADY BECAUSE THERE WAS A SHORT IN WIRES. ALSO, THERMOSTAT HAS GONE OUT SIX TIMES. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK
ENGINE HAS OVERHEATED SIX TIMES ALREADY BECAUSE THERE WAS A SHORT IN WIRES. ALSO, THERMOSTAT HAS GONE OUT SIX TIMES. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK
WHILE DRIVING AT 25MPH WAS INVOLVED IN A FRONTAL COLLISION AND NONE OF THE AIRBAGS DEPLOYED. VEHICLE TOTALLED.*AK
Crash
THERE IS A BROWN FOG BUILDING UP IN THE HEADLIGHT LENSES, CAUSING THE LIGHT TO BE DIM MAKING IT HARD FOR THE CONSUMER TO SEE WHILE DRIVING AT NIGHT. THE CAUSE IS UNKNOWN AND THE DEALER WAS NOTIFIED. *AK THE CONSUMER STATES THAT THERE IS NO MOISTURE BUILD UP AND IS NOT ON THE OUTSIDE OF THE LIGHTS. *SCC
CONSUMER RECEIVED A RECALL NOTIFICATION AND MADE AN APPOINTMENT, HOWEVER WHEN SHE ARRIVED THE PARTS WERE NOT AVAILABLE, A WEEK LATER THE PARTS CAME AND CONSUMER TOOK VEHICLE BACK AND HOURS LATER CONSUMER WAS INFORMED THAT ANOTHER DAY WAS NEEDED TO COMPLETE THE WORK.*YH
WHILE DRIVING AT 10-15 MPH LEFT SIDE BALL JOINT BROKE, AND CONSUMER HAD TROUBLE CONTROLING VEHICLE. CONSUMER HAS JUST HAD VEHICLE IN DEALER REPAIR SHOP TO GET RIGHT SIDE FIXED. CONTACTED DEALER. *AK
HEAT FROM HEADLIGHTS WAS MELTING INSIDE OF HEADLIGHT COVER. VEHICLE CANNOT PASS INSPECTION WITH THIS PROBLEM. ALSO, HIGH BEAMS HAVE TO BE ACTIVATED FOR DRIVING ABILTY. DEALER AND MANUFACTURER WERE NOTIFIED, AND HAVE BEEN RECEIVING SAME OTHER COMPLAINTS.*AK BOTH HEAD LIGHT LAMP ASSEMBLIES NEED TO BE REPLACED TO CORRECT THE PROBLEM. *YH
GEARS ARE NOT CHANGING PROPERLY, VEHICLE HAS A REALLY ROUGH START, VEHICLE STALLS, AND SOMETIMES WON'T START. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK