2020 CROSSROADS CRUISER
3 recalls, 0 complaints - 2 TSBs
20V037000 Jan 23, 2020
ELECTRICAL SYSTEM:WIRING
Defect Description
Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cameo (models 3201RL, 320RL, 3701RL, 370RL, 3801RK, 380RK, 3891MK, 389MK, 3921BR, 392BR, 3961MB, 396MB, 4021FK, 402FK), Crossroads Cruiser (models 24RL, 27MK, 28BH, 28BH, 28RD, 28RKS, 29RK, 29SI, 30BH, 30RLS, 3311RD, 3391RL, 33BHB, ... Read more
Consequence
In the event of a short circuit in the wiring, there may be an increased risk of fire.
Remedy
Keystone will notify owners, and dealers will correct the circuit protection, free of charge. The recall began March 3, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-368.
19V596000 Aug 14, 2019
TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
Defect Description
Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cruiser 29SI, 27MK, 28RD, 24RL, and 29RK fifth-wheel trailers equipped with Morryde Rotating Pin Boxes. These pin boxes may be attached with bolts that are too short.
Consequence
In certain conditions, the incorrect bolts could allow the pin box to rotate in two places rather than one, increasing the risk of a crash.
Remedy
Keystone will notify owners, and dealers will inspect and replace the bolts, as necessary, free of charge. The recall began on October 2, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-358.
19V440000 Jun 11, 2019
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:FURNACE
Defect Description
Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cruiser fifth wheel recreational trailers, models 27MK, 29SI, 28RD, 24RL and 29RK. The furnace exhaust vent may be missing.
Consequence
If the furnace is used without an exhaust vent installed, carbon monoxide poisoning may result, increases the risk of injury.
Remedy
Keystone will notify owners, and dealers will install a furnace exhaust vent if it is missing, free of charge. The recall is expected to begin July 10, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-355.
No complaints found for this vehicle.
Technical Service Bulletins, 2020 CROSSROADS CRUISER
2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 1 |
| 980000 UNKNOWN OR OTHER | 1 |
No comms 2021-07
Aug 2, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for July 2021 for Cruiser RV.
No comms 2021-11
Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
CROSSROADS CRUISER - All Years Overview
Complete safety history for the CROSSROADS CRUISER across all model years (2001, 2021).
41
Total Recalls
12
Total Complaints
0
Investigations
0
Reported Crashes
2
Reported Fires
0
Reported Deaths
CROSSROADS CRUISER - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2021 | 1 | 0 | View |
| 2020 (current) | 3 | 0 | |
| 2019 | 2 | 0 | View |
| 2018 | 4 | 2 | View |
| 2017 | 1 | 0 | View |
| 2016 | 3 | 0 | View |
| 2015 | 2 | 1 | View |
| 2014 | 1 | 0 | View |
| 2013 | 2 | 0 | View |
| 2012 | 1 | 0 | View |
| 2011 | 2 | 1 | View |
| 2010 | 1 | 0 | View |
| 2009 | 1 | 0 | View |
| 2008 | 1 | 0 | View |
| 2007 | 2 | 2 | View |
| 2006 | 2 | 2 | View |
| 2005 | 4 | 1 | View |
| 2004 | 4 | 1 | View |
| 2003 | 2 | 2 | View |
| 2002 | 1 | 0 | View |
| 2001 | 1 | 0 | View |