2004 CHEVROLET VENTURE

5 recalls — 50 complaints

09E005000 Feb 17, 2009
STEERING
DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
Remedy: DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
979 vehicles affected
07V349000 Aug 8, 2007
FUEL SYSTEM, GASOLINE:STORAGE
ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).
Remedy: DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OR PONTIAC AT 1-800-620-7668. THE VEHICLE POPULATION INCLUDES BUICK RENDEZVOUS AND PONTIAC AZTEK VEHICLE BUILT IN MAY 2003; CHEVROLET VENTURE AND PONTIAC MONTANA VEHICLES BUILT FROM JUNE THROUGH AUGUST 2002; AND ALL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO, AND HAWAII.
20,594 vehicles affected
07E021000 Mar 12, 2007
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
Remedy: DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.
742 vehicles affected
04V597000 Dec 22, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
717,302 vehicles affected
04V177000 Apr 8, 2004
EQUIPMENT:OTHER:LABELS
CERTAIN MINIVANS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 213, "CHILD RESTRAINT SYSTEMS." THESE VEHICLES DO NOT HAVE TEXT AND FORMATTING ON THE WARNING LABEL ATTACHED TO THE AVAILABLE SECOND-ROW INTEGRAL CHILD RESTRAINT AS SPECIFIED BY AMENDMENTS TO THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH REPLACEMENT LABELS AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION BEGAN ON JULY 23, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.
31,301 vehicles affected
TIRES Jun 4, 2024
[XXX] 2021, Purchased 4 tires Walmart, Radar Dimax AS-8 size: 225/60R16. June 2023 tire badly separated. Denied warranty because Walmart did not install. Purchase 2 more identical tires and picked up [XXX] 2023 and installed both. Bad tire trashed no longer have in possession. Several months later had another tire separate so installed the extra tire I had. In March 2024 the wife told me the van was shaking again. Found two tires separating. One was from the newer purchase. Tried calling the Manufacture numerous times (800) 725-1482 to let them know of the problems with their tires and possible safety. Received no responses. I have never in my life had tires like the separate. Had a couple trailer tires years ago but probable heavy load and older tires, so expected. I have since purchased some Goodyear tires for replacement and currently have three of the separated tires and the one remaining good tire, which my wife will not let me install on anything she drives. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
AIR BAGS Oct 25, 2021
The contact owns a 2004 Chevrolet Venture. The contact stated while driving 30 mph, when a police officer ran the red traffic light and crashed into the driver's side door, and pushed the vehicle into a school bus. The air bags did not deploy. The contact stated she has a broken right foot and did seek medical attention at the hospital and was waiting for a pending surgery. The police report was filed. The vehicle was not drivable. The vehicle was towed to towing lot. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 59,072.
Crash 1 injured
ELECTRICAL SYSTEM Mar 16, 2020
THE INSTRUMENT CLUSTER GAUGES WENT OUT AND MY ABS LIGHT STAYS ON AND I'M IN MOTION
SERVICE BRAKES Mar 16, 2020
THE INSTRUMENT CLUSTER GAUGES WENT OUT AND MY ABS LIGHT STAYS ON AND I'M IN MOTION
AIR BAGS Apr 8, 2019
TL* THE CONTACT OWNED A 2004 CHEVROLET VENTURE. WHILE THE CONTACT'S VEHICLE WAS AT A COMPLETE STOP, IT WAS REAR ENDED BY ANOTHER VEHICLE TRAVELING APPROXIMATELY 50 MPH. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT WAS PREGNANT AND HAD TO BE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. A POLICE REPORT WAS FILED. THE DRIVER OF THE OTHER VEHICLE WAS INTOXICATED. THERE WERE TWO PASSENGERS WHO ALSO HAD TO BE HOSPITALIZED AND TRANSPORTED VIA AMBULANCE. THE VEHICLE WAS TOTALED AND TOWED TO A JUNK YARD. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 270,000.
Crash 3 injured
POWER TRAIN Dec 8, 2018
TRANSMISSION SLIPS AND JERKS WHEN DRIVING , GAS SOMETIMES SPUPS.
FUEL/PROPULSION SYSTEM Dec 8, 2018
TRANSMISSION SLIPS AND JERKS WHEN DRIVING , GAS SOMETIMES SPUPS.
ENGINE Oct 4, 2018
(XXXXXXXXX) CRAIGSLIST LEMON LAW PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash
STRUCTURE:BODY Oct 4, 2018
(XXXXXXXXX) CRAIGSLIST LEMON LAW PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash
ELECTRONIC STABILITY CONTROL (ESC) Oct 4, 2018
(XXXXXXXXX) CRAIGSLIST LEMON LAW PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash
ELECTRICAL SYSTEM Feb 4, 2016
DASH DISPLAYS INACCURATE OR NOT WORKING GAUGES. TEMPERATURE AND SPEEDOMETER OFTEN DOESN'T WORK AT ALL OR SHOWS 120MPH WHEN DRIVING AT APPROX 55MPH! TEMP WILL OFTEN SHOW HOT WHEN CAR IS AT NORMAL TEMP.
EXTERIOR LIGHTING Oct 20, 2015
TL* THE CONTACT OWNS A 2004 CHEVROLET VENTURE. WHILE DRIVING 35 MPH, THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.
EXTERIOR LIGHTING Aug 24, 2015
HEADLIGHTS ARE DANGEROUSLY DIM AT NIGHT. NEW BULBS, NEW HEADLIGHT LENSES, NO SOLUTION. SAME PROBLEM WITH MY 1999 CHEVY VENTURE.
FUEL/PROPULSION SYSTEM Jul 23, 2015
TL* THE CONTACT OWNS A 2004 CHEVROLET VENTURE. AFTER THE VEHICLE WAS FUELED, THERE WAS A STRONG ODOR OF FUEL COMING FROM THE VEHICLE. THE CONTACT OBSERVED A PUDDLE OF FUEL UNDER THE REAR DRIVER SIDE OF THE VEHICLE. THE FAILURE RECURRED CONTINUOUSLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.
ELECTRICAL SYSTEM Apr 21, 2015
CIGARETTE LIGHTER SHORTED WITH THE PHONE CHARGER PLUGGED IN. THE FUSE DID NOT BLOW, WHICH CAUSED AN ELECTRICAL FIRE WHICH TOTALED THE VAN. *TR
Fire
FUEL/PROPULSION SYSTEM Nov 21, 2014
TL* THE CONTACT OWNS A 2004 CHEVROLET VENTURE. THE CONTACT STATED THAT THERE WAS A FUEL ODOR PRESENT COMING FROM THE VEHICLE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE VENT TUBE AT TOP OF FUEL TANK WAS CORRODED AND THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Nov 19, 2014
TL* THE CONTACT OWNS A 2004 CHEVROLET VENTURE. THE CONTACT STATED THAT THE ABS LIGHT CONTINUOUSLY ILLUMINATED AND THE POWER WINDOWS FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.
SERVICE BRAKES Nov 19, 2014
TL* THE CONTACT OWNS A 2004 CHEVROLET VENTURE. THE CONTACT STATED THAT THE ABS LIGHT CONTINUOUSLY ILLUMINATED AND THE POWER WINDOWS FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.
ELECTRICAL SYSTEM Nov 19, 2014
TL* THE CONTACT OWNS A 2004 CHEVROLET VENTURE. THE CONTACT STATED THAT THE ABS LIGHT CONTINUOUSLY ILLUMINATED AND THE POWER WINDOWS FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.
STRUCTURE:BODY Oct 27, 2014
TL* THE CONTACT OWNS A 2004 CHEVROLET VENTURE. THE CONTACT STATED THAT THE ROCKER PANELS WERE RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE INTEGRAL BODY STRUCTURE WAS WEAKENED BY RUST AND FORMED HOLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
ELECTRICAL SYSTEM Oct 1, 2014
MY WIFE TOOK HER CHEVROLET VAN IN FOR SERVICE DUE TO THE INTERIOR LIGHT NOT FUNCTIONING IT WAS TAKEN TO MAHONEY CHEVROLET AND BLOSSOM CHEVROLET. THEY TOLD HER IT WAS CORROSION CAUSING THE PROBLEM AND DID NOTHING TO REPAIR THE PROBLEM AS THEY SAID IT WAS NOT COVERED. I BEING A CERTIFIED MECHANIC AND HAVING AN ASSOCIATES DEGREE IN ELECTRONICS TROUBLE SHOT THE PROBLEM AND FOUND THE BODY CONTROL MODULE TO BE THE CAUSE OF THE PROBLEM. THE MODULE ALSO CAUSED THE POWER WINDOWS,DOOR LOCKS,REMOTES AND ALL OTHER INTERIOR THINGS TO FAIL. I FEEL THIS IS A VERY SERIOUS SAFETY ISSUE AS THERE ARE MILLIONS OF THESE VANS ON THE ROAD AND THESE MODULES FAIL ON THIS AND ALL OTHER MODELS OF THIS VAN SUCH AS THE PONTIAC ETC... IN A PANIC SITUATION SUCH AS AN ACCIDENT THE DRIVER WOULD HAVE TO MANUALLY OPERATE THE LOCKS OR SMASH OUT A WINDOW IF THEY WERE ABLE TO DO SO IF THERE WERE A FIRE AND IT WAS URGENT TO GET OUT OF THE VAN MANY MAY PANIC AND NOT BE ABLE TO GET OUT. I CONTACTED GM OVER THIS ISSUE AND THEY APPEARED TO AGREE WITH ME AND GAVE ME A SERVICE # OF 71-1331263820. I HAVE SENT THEM NUMEROUS E-MAILS AND PHONE CALLS BUT HAVE GOTTEN NO RESPONSE. I FEEL THIS IS THE SAME OLD GM AND THEY WONT REPAIR AN OBVIOUS DEFECT UNLESS ORDERED TO OR IF THERE ARE DEATHS FROM THE PROBLEM. I AM HOPING CONTACTING YOU WILL FORCE THEM TO DO THE RIGHT THING AND REPAIR THIS PROBLEM BEFORE SOMEONE DOES DIE BECAUSE THEY CANT GET OUT OF THEIR VAN OR THE MODULE CATCHES FIRE FROM AN OVERHEATED CHIP THAT CONTROLS THIS MODULE. THANK YOU AND I HOPE TO HEAR FROM YOU SOON *TR
FUEL/PROPULSION SYSTEM Sep 17, 2014
I CANNOT FILL THE GAS TANK UNLESS GAS SPILLS OUT OF THE DEFECTIVE CONNECTION THAT GOES TO THE FUEL TANK VIA THE HOSE THAT IS CONNECTED FROM THE FUEL INJECTION SYSTEM UNTO THE GAS TANK. I HAD TO HAVE IT REPAIRED BY A MECHANIC THAT HAS DEALT WITH THIS TYPE OF VEHICLE IN THE PAST AND HE TOLD ME THAT THIS IS AND HAS BEEN A MANUFACTURED FROM THE BEGINNING CONCERNING THIS PARTICULAR MINI VAN (CHEVY VENTURE). AS LONG AS THE TANK IS HALF FULL THERE'S NO LEAKS, HOWEVER I CAN STILL SMELL A MILD SCENT OF FUMES FROM THE DEFECT OF THE VEHICLE'S FUEL SYSTEM. *TR
FUEL/PROPULSION SYSTEM Jun 14, 2014
FUEL GAUGE WOULDN'T MEASURE, AND THE CAR WHEN STOPPED, QUIT... THE FUEL GAUGE HAD BEEN INTERMITTENTLY NOT MEASURING GAS CORRECTLY, (I EVEN FILLED A COMPLAINTS WITH 2 GAS STATIONS THINKING IT WAS THEIR GAS PUMP THAT WAS WRONG.) THIS WAS AN ONGOING PROBLEM OVER A LONG PERIOD OF TIME. THEN THE CAR HAD TO BE TOWED TO MY RESIDENCE... I LIVE IN A DESERT AND IT'S VERY HOT, THE TOWING COMPANY SUGGESTED THE FUEL PUMP WENT ALONG WITH THE FUEL PRESSURE GAUGE. SO I HAD TO HAVE THEM REPLACED....I HAVE NEVER HAD THIS KIND OF PROBLEM WITH OTHER MAKES OF CARS. *JS
ELECTRICAL SYSTEM Apr 7, 2014
TL* THE CONTACT OWNS A 2004 CHEVROLET VENTURE. THE CONTACT STATED THERE WAS A DELAYED RESPONSE WHEN STARING THE VEHICLE. THE VEHICLE WOULD ALSO SURGE FORWARD DURING THE IGNITION MALFUNCTION. THE FAILURE RECURRED INTERMITTENTLY. THE FAILURE WAS NOT DIAGNOSED BY THE DEALER NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156,000. UPDATED 05/28/14 MA
VEHICLE SPEED CONTROL Apr 7, 2014
TL* THE CONTACT OWNS A 2004 CHEVROLET VENTURE. THE CONTACT STATED THERE WAS A DELAYED RESPONSE WHEN STARING THE VEHICLE. THE VEHICLE WOULD ALSO SURGE FORWARD DURING THE IGNITION MALFUNCTION. THE FAILURE RECURRED INTERMITTENTLY. THE FAILURE WAS NOT DIAGNOSED BY THE DEALER NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156,000. UPDATED 05/28/14 MA
ENGINE Feb 28, 2014
THE RECENT GM RECALL OF 2004 - 2007 COBALT AND OTHER VEHICLES FOR IGNITION SWITCH PROBLEMS NOW MAKES MY ISSUES IN MY 2004 CHEVROLET VENTURE VAN POTENTIALLY MAKE SOME SENSE. THERE HAVE BEEN MULTIPLE OCCURRENCES OF THE PROBLEM OVER THE YEARS BUT IT SOUNDS SIMILAR TO THE ABOVE RECALL. SOME OF THE INCIDENTS OCCURRED ON THE HIGHWAY (70 MPH), SOME HAPPENED ON THE DIRT ROADS WE LIVE ON (25 - 35 MPH). THE ENGINE SIMPLY STOPPED - NO POWER OF ANY KIND. THE ENGINE COULD BE RESTARTED BY SHIFTING INTO NEUTRAL AND TURNING THE KEY. IT DID NOT REQUIRE A COMPLETE VEHICLE STOPPAGE (ALTHOUGH IT DID OCCASIONALLY CAUSE A NASTY SQUEAL FROM WHAT I ASSUMED WAS THE STARTER MOTOR). THE CAR WAS PURCHASED USED FROM A DEALER SO I DO NOT KNOW IF THE ISSUE OCCURRED DURING THE FIRST YEAR OF SO OF THE VEHICLES USE. I THINK THE GM INVESTIGATION NEEDS TO BE EXPANDED TO OTHER MODELS. VIN CAN BE PROVIDED IF NEEDED. *TR
ELECTRICAL SYSTEM Feb 28, 2014
THE RECENT GM RECALL OF 2004 - 2007 COBALT AND OTHER VEHICLES FOR IGNITION SWITCH PROBLEMS NOW MAKES MY ISSUES IN MY 2004 CHEVROLET VENTURE VAN POTENTIALLY MAKE SOME SENSE. THERE HAVE BEEN MULTIPLE OCCURRENCES OF THE PROBLEM OVER THE YEARS BUT IT SOUNDS SIMILAR TO THE ABOVE RECALL. SOME OF THE INCIDENTS OCCURRED ON THE HIGHWAY (70 MPH), SOME HAPPENED ON THE DIRT ROADS WE LIVE ON (25 - 35 MPH). THE ENGINE SIMPLY STOPPED - NO POWER OF ANY KIND. THE ENGINE COULD BE RESTARTED BY SHIFTING INTO NEUTRAL AND TURNING THE KEY. IT DID NOT REQUIRE A COMPLETE VEHICLE STOPPAGE (ALTHOUGH IT DID OCCASIONALLY CAUSE A NASTY SQUEAL FROM WHAT I ASSUMED WAS THE STARTER MOTOR). THE CAR WAS PURCHASED USED FROM A DEALER SO I DO NOT KNOW IF THE ISSUE OCCURRED DURING THE FIRST YEAR OF SO OF THE VEHICLES USE. I THINK THE GM INVESTIGATION NEEDS TO BE EXPANDED TO OTHER MODELS. VIN CAN BE PROVIDED IF NEEDED. *TR
ELECTRICAL SYSTEM:IGNITION:SWITCH Feb 28, 2014
THE RECENT GM RECALL OF 2004 - 2007 COBALT AND OTHER VEHICLES FOR IGNITION SWITCH PROBLEMS NOW MAKES MY ISSUES IN MY 2004 CHEVROLET VENTURE VAN POTENTIALLY MAKE SOME SENSE. THERE HAVE BEEN MULTIPLE OCCURRENCES OF THE PROBLEM OVER THE YEARS BUT IT SOUNDS SIMILAR TO THE ABOVE RECALL. SOME OF THE INCIDENTS OCCURRED ON THE HIGHWAY (70 MPH), SOME HAPPENED ON THE DIRT ROADS WE LIVE ON (25 - 35 MPH). THE ENGINE SIMPLY STOPPED - NO POWER OF ANY KIND. THE ENGINE COULD BE RESTARTED BY SHIFTING INTO NEUTRAL AND TURNING THE KEY. IT DID NOT REQUIRE A COMPLETE VEHICLE STOPPAGE (ALTHOUGH IT DID OCCASIONALLY CAUSE A NASTY SQUEAL FROM WHAT I ASSUMED WAS THE STARTER MOTOR). THE CAR WAS PURCHASED USED FROM A DEALER SO I DO NOT KNOW IF THE ISSUE OCCURRED DURING THE FIRST YEAR OF SO OF THE VEHICLES USE. I THINK THE GM INVESTIGATION NEEDS TO BE EXPANDED TO OTHER MODELS. VIN CAN BE PROVIDED IF NEEDED. *TR
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Jan 12, 2014
THE SPEEDOMETER FAILED ON THE INSTRUMENT CLUSTER. PREVIOUSLY THE FUEL AND TEMPERATURE GAUGES HAVE FAILED. CHEVY DOES NOT SEEM TO BELIEVE THIS TO BE THE RESULT OF DEFECTIVE PARTS BUT THAT IS ATTRIBUTED TO OPERATING THE VEHICLE PAST 100,000 MILES. THE REPAIR IS ESTIMATED AT $500 AND IS NOT GUARANTEED. I HAVE NOTICED NUMEROUS COMPLAINTS OF INSTRUMENT CLUSTER FAILURE BUT I HAVE NOT SEEN IF ANY ACTION HAS BEEN TAKEN BY CHEVROLET. *TR
FUEL SYSTEM, GASOLINE Nov 26, 2013
GAS GAUGE DOES NOT ACCURATELY REFLECT FUEL. IT JUMPS WILDLY AT TIMES FROM FULL TO EMPTY AND BACK TO FULL. IT OFTEN SHOWS 3/4 OF A TANK WHEN IT IS ACTUALLY NEAR EMPTY. I HAD TO BEGIN TRACKING MY MILEAGE TO ENSURE I DO NOT RUN OUT OF GAS. GAS LIGHT GOES ON AND OFF BUT USUALLY COINCIDES WITH AN EMPTY READING. AND THIS IS NOT COVERED UNDER ANY WARRANTY. WHEN THIS STARTED HAPPENING I RAN OUT OF GAS WITH 2 SMALL CHILDREN IN THE CAR IN WINTER DUE TO GAUGE SAID 1/2 TANK... *TR
FUEL/PROPULSION SYSTEM Sep 15, 2013
GAS GAUGE DOES NOT ACCURATELY REFLECT FUEL. IT JUMPS WILDLY AT TIMES FROM FULL TO EMPTY AND BACK TO FULL. IT OFTEN SHOWS 3/4 OF A TANK WHEN IT IS ACTUALLY NEAR EMPTY. I HAD TO BEGIN TRACKING MY MILEAGE TO ENSURE I DO NOT RUN OUT OF GAS. GAS LIGHT GOES ON AND OFF BUT USUALLY COINCIDES WITH AN EMPTY READING. *TR
ELECTRICAL SYSTEM Sep 4, 2013
TL* THE CONTACT OWNS A 2004 CHEVROLET VENTURE. THE CONTACT WAS DRIVING 45 MPH AND NOTICED THAT THE SPEEDOMETER WAS INOPERABLE. UPON FURTHER INSPECTION, THE CONTACT STATED THE FUEL AND TEMPERATURE GAUGE WERE ALSO INOPERABLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED AS HAVING AN INSTRUMENT CLUSTER PANEL FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 130000.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Aug 27, 2013
THE DATE WHEN THIS FIRST APPEARED IS UNKNOWN. I BELIEVE IT HAS BEEN AN ISSUE FOR ABOUT 2 YEARS. I HAVE OWNED THE VAN FOR 7 YEARS. THE SPEEDOMETER CLUSTER QUIT WORKING. THIS IS A VERY COMMON OCCURRENCE ACCORDING TO OTHERS WHO OWN SIMILAR VEHICLES. I CANNOT TELL HOW FAST I AM GOING, HOW HOT MY ENGINE IS RUNNING, OR WHEN I WILL RUN OUT OF GAS. *TR
EXTERIOR LIGHTING Apr 1, 2013
WATER ENTERS THE HEADLIGHTS. CONDENSATION COVERS THE INSIDE OF THE HEADLIGHT LENSES AND REDUCES LIGHT OUTPUT. *TR
EXTERIOR LIGHTING Jan 19, 2013
LIGHTS IN FRONT KEEP SHORTING OUT(TURN SIGNAL AND NIGHT). ASSEMBLY FELL APART (BOTH FRONT). REAR LIGHTING ASSEMBLY INSIDES BURNED UP 3 OF THE 6 CONNECTORS. HAVE REPLACED LIGHTS, FUSES, ETC AT LEAST ONCE A MONTH FOR THE LAST YEAR FOR THE FRONT LIGHTS. *TR
STEERING Dec 12, 2012
AS I WAS TURNING INTO THE PARKING LOT OF MY CHILD'S SCHOOL, THE STEERING LOCKED UP ON ME. I COULDN'T TURN THE WHEEL FOR ANYTHING AND THANKFULLY WAS NOT GOING FAST AT THE TIME OR I WOULDN'T HAVE BEEN ABLE TO STOP BEFORE HAVING AN ACCIDENT WITH MY CHILDREN IN THE CAR. I TURNED THE VAN ON AND OFF, WAITED AND IT STILL WOULDN'T WORK AT ALL. IT WAS AFTER A FEW HOURS THAT I TRIED AGAIN AND IT WORKED AT THAT TIME. I DROVE CAREFULLY HOME AND HAVE TO TAKE IT IN TO THE DEALERSHIP TO FIND OUT WHAT IS GOING ON AND HAVE IT FIXED BEFORE WE DO HAVE A MAJOR ACCIDENT. THERE WAS NO WARNING AT ALL PRIOR TO THIS HAPPENING AND WE HAVE HAD IT SERVICED, CHECKED, AND ALL PARTS REPLACED AS RECOMMENDED. OIL CHANGES DONE EVERY 3,000 MILES WITH FULL SYNTHETIC OIL. ALL DONE AT THE DEALERSHIP. *TR
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES Nov 8, 2012
TL* THE CONTACT OWNS A 2004 CHEVROLET VENTURE. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, THERE WAS A STRONG GASOLINE FUEL SMELL BEING EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE FUEL TANK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07E021000 (FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES). THE FAILURE MILEAGE WAS 79,000 AND THE CURRENT MILEAGE WAS UNAVAILABLE. UPDATED 12/11/12 *CN THE CONSUMER STATED THE FUEL TANK INTAKE SEAL FAILED. THIS CAUSED GAS TO NO LONGER BE SAFELY CONTAINED AND TOXIC FUMES ARE BEING RELEASED. UPDATED 12/17/2012 *JS
ELECTRICAL SYSTEM Jun 17, 2012
WE BOUGHT THE VAN USED FROM A DEALERSHIP ABOUT A YEAR AGO. THE VAN WAS FINE AT FIRST BUT A COUPLE OF MONTHS AFTER WE BOUGHT THE VAN THE FUEL GAUGE FLUCTUATED. THE FUEL GAUGE WAS AT HALF, IT WENT TO EMPTY THEN FULL AND BACK TO HALF, ALL IN ONE MOTION. I THOUGHT IT WAS ODD BUT NEVER HAD A FUEL GAUGE DO THAT TO ME BEFORE. AFTER THAT THE FUEL GAUGE WOULD FLUCTUATE PERIODICALLY BUT WOULD ALWAYS GO BACK TO WERE IT WAS BEFORE IT FLUCTUATED. WE FIGURED AS LONG AS IT WENT BACK TO WERE IT WAS BEFORE IT FLUCTUATED THEN WE WOULD JUST DEAL WITH IT. BOY, WERE WE STUPID FOR THINKING THAT IT WASN'T GOING TO GET WORSE. IT EVENTUALLY GOT WORSE AND NOW IT READS FULL(BUT ITS NOT) AND JUST OUT OF NOWHERE GOES TO EMPTY AND THE FUEL LIGHT COMES ON. JUST LAST WEEK THE FUEL GAUGE READ EMPTY, WE PUT $50 WORTH OF FUEL IN THE VAN. THE GAUGE READ FULL, WE DID SOME RUNNING AROUND TOWN(WE LIVE IN A SMALL TOWN) SO WE COULDN'T HAVE USED MUCH FUEL. WE WENT HOME AND WAS GOING TO LEAVE AGAIN A FEW HOURS LATER AND WHEN WE STARTED THE VAN AND GOT DOWN THE ROAD, THE FUEL GAUGE WENT TO EMPTY IMMEDIATELY. ITS FRUSTRATING THAT THE FUEL GAUGE DOESN'T DISPLAY CORRECTLY. MY WIFE USUALLY DRIVES THE VAN AND I DON'T WANT HER TO RUN OUT OF GAS AND GET STRANDED SOMEWHERE. I'VE BEEN READING A LOT ABOUT THIS PROBLEM ON THE INTERNET AND I WAS JUST WONDERING HOW MANY PEOPLE DOES IT HAVE TO AFFECT TO WARRANT A RECALL BY GM? DOES SOMEONE HAVE TO GET HURT OR KILLED BEFORE SOMETHING GETS DONE? HAVE ALWAYS BOUGHT GM VEHICLES(NEVER HAD ANY ISSUES) BUT IT DOESN'T MAKE ANY SENSE IF GM KNEW ABOUT THE PROBLEM AND DECIDED TO DO NOTHING. NOW WERE STUCK PAYING 3 MORE YEARS ON A VAN THAT DOESN'T OPERATE PROPERLY. WE DON'T HAVE THE MONEY TO TRADE IT IN FOR SOMETHING ELSE AND DON'T HAVE THE MONEY TO GET IT FIXED. VERY FRUSTRATING! *TR
FUEL/PROPULSION SYSTEM Jun 17, 2012
WE BOUGHT THE VAN USED FROM A DEALERSHIP ABOUT A YEAR AGO. THE VAN WAS FINE AT FIRST BUT A COUPLE OF MONTHS AFTER WE BOUGHT THE VAN THE FUEL GAUGE FLUCTUATED. THE FUEL GAUGE WAS AT HALF, IT WENT TO EMPTY THEN FULL AND BACK TO HALF, ALL IN ONE MOTION. I THOUGHT IT WAS ODD BUT NEVER HAD A FUEL GAUGE DO THAT TO ME BEFORE. AFTER THAT THE FUEL GAUGE WOULD FLUCTUATE PERIODICALLY BUT WOULD ALWAYS GO BACK TO WERE IT WAS BEFORE IT FLUCTUATED. WE FIGURED AS LONG AS IT WENT BACK TO WERE IT WAS BEFORE IT FLUCTUATED THEN WE WOULD JUST DEAL WITH IT. BOY, WERE WE STUPID FOR THINKING THAT IT WASN'T GOING TO GET WORSE. IT EVENTUALLY GOT WORSE AND NOW IT READS FULL(BUT ITS NOT) AND JUST OUT OF NOWHERE GOES TO EMPTY AND THE FUEL LIGHT COMES ON. JUST LAST WEEK THE FUEL GAUGE READ EMPTY, WE PUT $50 WORTH OF FUEL IN THE VAN. THE GAUGE READ FULL, WE DID SOME RUNNING AROUND TOWN(WE LIVE IN A SMALL TOWN) SO WE COULDN'T HAVE USED MUCH FUEL. WE WENT HOME AND WAS GOING TO LEAVE AGAIN A FEW HOURS LATER AND WHEN WE STARTED THE VAN AND GOT DOWN THE ROAD, THE FUEL GAUGE WENT TO EMPTY IMMEDIATELY. ITS FRUSTRATING THAT THE FUEL GAUGE DOESN'T DISPLAY CORRECTLY. MY WIFE USUALLY DRIVES THE VAN AND I DON'T WANT HER TO RUN OUT OF GAS AND GET STRANDED SOMEWHERE. I'VE BEEN READING A LOT ABOUT THIS PROBLEM ON THE INTERNET AND I WAS JUST WONDERING HOW MANY PEOPLE DOES IT HAVE TO AFFECT TO WARRANT A RECALL BY GM? DOES SOMEONE HAVE TO GET HURT OR KILLED BEFORE SOMETHING GETS DONE? HAVE ALWAYS BOUGHT GM VEHICLES(NEVER HAD ANY ISSUES) BUT IT DOESN'T MAKE ANY SENSE IF GM KNEW ABOUT THE PROBLEM AND DECIDED TO DO NOTHING. NOW WERE STUCK PAYING 3 MORE YEARS ON A VAN THAT DOESN'T OPERATE PROPERLY. WE DON'T HAVE THE MONEY TO TRADE IT IN FOR SOMETHING ELSE AND DON'T HAVE THE MONEY TO GET IT FIXED. VERY FRUSTRATING! *TR
POWER TRAIN Apr 23, 2012
TRANSMISSION BEGAN SHIFTING HARD IN MARCH 2012 (69998 MILES ON VEHICLE). PROGRESSED TO, SLIPPING WHEN STARTING TO MOVE FROM STOP, AND WOULD CATCH ABRUPTLY CAUSING A LURCH FORWARD. I HAD THE TROUBLE CODES READ, FOUND PO-1811 STORED IN VEHICLE COMPUTER. CONTACTED CHEVY DEALER, AND WAS TOLD TRANSMISSION WAS BAD. THE DEALER STRONGLY SUGGESTED A NEW TRANSMISSION OVER REPAIR/REBUILD, ESTIMATES RANGED FROM $2700.00 TO REPAIR, OR $3000.00 TO REBUILD, AND $3400.00 FOR NEW. ALSO, WAS TOLD THE OLD TRANSMISSION WOULD BE KEPT BY GM AS A "CORE" EVEN WHEN BUYING A "NEW" TRANSMISSION. CONTACTED GM CUSTOMER SERVICE, AND WAS OFFERED A TEARDOWN AND INSPECTION AT $1500.00 MY COST, WITHOUT ANY PROMISE OF ASSISTANCE FROM GM. FROM THAT POINT, I COULD CHOOSE BETWEEN REPAIR/REBUILD, OR NEW TRANSMISSION AT REGULAR PRICES (EXAMPLE: FOR A NEW TRANSMISSION $2100.00 + $1500.00 FOR TEARDOWN = $3600.00, OR $4200.00 FOR REPAIR, AND $4500.00 FOR REBUILD). AT THAT POINT GM WOULD REVIEW THE DEFECTIVE TRANSMISSION DETAILS FOR POSSIBLE MONETARY COMPENSATION. THE CRITERIA FOR GM'S DECISION INCLUDES "COULD THE FAILURE HAVE BEEN PREVENTED, BY ACTION/S FROM THE OWNER". WAS ALSO INFORMED BY THE DEALER SERVICE WRITER, GM REQUESTS OWNERS SERVICE THE TRANSMISSION AT 100,000 MILE INTERVALS AND NO OTHER SERVICE IS REQUIRED FOR PROPER MAINTENANCE. FURTHER, I WAS ASSURED I WOULD NOT HAVE BEEN ABLE TO PREVENT THE TRANSMISSIONS FAILURE. ANOTHER EMPLOYEE IN THE SAME DEALERSHIPS SERVICE DEPARTMENT INFORMED ME GM IS VERY AWARE OF THIS TRANSMISSIONS RECORD OF PREMATURE FAILURE, ALSO THAT HE OWNS A LATE MODEL IMPALA, WITH THE SAME TRANSMISSION, WHICH IS ALSO FAILING. *TR
FUEL SYSTEM, GASOLINE Feb 25, 2012
THE SPEEDOMETER STARTED ACTING SPORADIC NOT REGISTERING SPEED ACCURATELY THEN STOPPED WORKING ALL TOGETHER ALSO THE GAS GAUGE DOES NOT REGISTER AT ALL SINCE THE PROBLEM BEGAN .THE LOW FUEL LIGHT DOES OPERATE AS OF RIGHT NOW.I HAVE READ THAT ALOT OF VENTURE OWNERS HAVE THIS PROBLEM IT IS AVERY EXPENSIVE REPAIR 500 JUST FOR THE PARTS. *TR
ELECTRICAL SYSTEM Feb 25, 2012
THE SPEEDOMETER STARTED ACTING SPORADIC NOT REGISTERING SPEED ACCURATELY THEN STOPPED WORKING ALL TOGETHER ALSO THE GAS GAUGE DOES NOT REGISTER AT ALL SINCE THE PROBLEM BEGAN .THE LOW FUEL LIGHT DOES OPERATE AS OF RIGHT NOW.I HAVE READ THAT ALOT OF VENTURE OWNERS HAVE THIS PROBLEM IT IS AVERY EXPENSIVE REPAIR 500 JUST FOR THE PARTS. *TR
ELECTRICAL SYSTEM Nov 4, 2011
WE HAVE A 2004 VENTURE. THE SPEEDOMETER STARTED BEING ERRATIC FOR A TIME, FOLLOWED BY THE TEMPERATURE GAUGE, AND THE GAS GAUGE. NOW NONE OF THEM WORK. THE SPEEDOMETER IS STUCK ON 45 MPH, THE GAS IS OVER FULL (STRAIGHT DOWN) BUT SOMETIMES MOVES AROUND AT THE BOTTOM, BUT IT GENERALLY HAS NOTHING TO DO WITH WHETHER OR NOT I HAVE PUT GAS INTO THE VAN. THE TEMPERATURE GAUGE POINTS DOWN AND TO THE LEFT. NONE OF THE CLUSTER HAS WORKED IN OVER 2 YEARS. I DON'T UNDERSTAND WHY THIS HAS NOT BEEN RECALLED CONSIDERING THE AMOUNT OF PEOPLE THAT I HAVE HEARD HAD THE SAME ISSUE. *TR
FUEL SYSTEM, GASOLINE Sep 17, 2011
OUR MECHANIC FOUND THAT THE FUEL TANK WAS LEAKING AND THAT THERE IS A RECALL FOR THAT PART. WE TOOK IT TO THE DEALER AND THE DEALER STATED THAT THERE IS NO RECALL FOR OUR VAN. THE DEALER WAS. THE NHTSA ACTION NUMBER IS EA 07006. WE CALLED GM AND LEFT TWO MESSAGES FOR A REPRESENTATIVE NAMED. PLEASE REQUIRE THE DEALER TO HONOR THE RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
VISIBILITY Aug 4, 2011
TL* THE CONTACT OWNS A 2004 CHEVROLET VENTURE. THE CONTACT STATED THE VEHICLE WOULD NOT START AND WHEN IT DID START THE VEHICLE BEGAN TO SHAKE AND FUEL FUMES WERE COMING FROM THE ENGINE. THE SERVICE ENGINE LIGHT CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY REPLACED THE PRESSURE REGULATOR IN THE FRONT OF THE ENGINE. ALTHOUGH THEY REPAIRED THE VEHICLE, IT CONTINUED TO SHAKE AND FUMES WERE COMING THROUGH THE AIR CONDITIONER VENTS. THE VEHICLE WILL BE TAKEN TO ANOTHER DEALER TO REPAIRED AGAIN. THE MANUFACTURER STATED THERE WERE NO RECALLS AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 112,888. UPDATED 09/19/11 *BF THE CONSUMER STATED THERE WAS A BURNING ODOR COMING FROM THE VENTILATION SYSTEM. UPDATED 11/02/11
ENGINE AND ENGINE COOLING:ENGINE Aug 4, 2011
TL* THE CONTACT OWNS A 2004 CHEVROLET VENTURE. THE CONTACT STATED THE VEHICLE WOULD NOT START AND WHEN IT DID START THE VEHICLE BEGAN TO SHAKE AND FUEL FUMES WERE COMING FROM THE ENGINE. THE SERVICE ENGINE LIGHT CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY REPLACED THE PRESSURE REGULATOR IN THE FRONT OF THE ENGINE. ALTHOUGH THEY REPAIRED THE VEHICLE, IT CONTINUED TO SHAKE AND FUMES WERE COMING THROUGH THE AIR CONDITIONER VENTS. THE VEHICLE WILL BE TAKEN TO ANOTHER DEALER TO REPAIRED AGAIN. THE MANUFACTURER STATED THERE WERE NO RECALLS AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 112,888. UPDATED 09/19/11 *BF THE CONSUMER STATED THERE WAS A BURNING ODOR COMING FROM THE VENTILATION SYSTEM. UPDATED 11/02/11
ELECTRICAL SYSTEM May 4, 2011
FEBRUARY 2009 - BEGINNING OF INSTRUMENT CLUSTER PANEL FAILURE - GAS GAUGE NOT FUNCTIONING. HAVE DOCUMENTATION AT MILEAGE 72,512. CONSEQUENCE - FORCED TO FILL UP AT EVERY GAS PURCHASE AND TRACK MILEAGE UNTIL TIME FOR NEXT FILL UP FOR OVER TWO YEARS. NEVER KNEW FOR CERTAIN HOW MUCH GAS WAS IN THE TANK - VERY STRESSFUL. NOVEMBER 2010 - CONTINUING CLUSTER PANEL FAILURE - SPEEDOMETER MALFUNCTIONING UNTIL COMPLETELY OUT BY JANUARY 2011. CONSEQUENCE - UNABLE TO TELL SPEED - UNWILLING TO DRIVE THE VEHICLE LONG DISTANCES AND FULL CONCENTRATION REQUIRED TO JUDGE SPEEDS BY OTHER TRAFFIC. TAKEN IN MARCH 2011 TO LOCAL DEALER, [XXX], FOR REPLACEMENT OF CLUSTER PANEL AT MY EXPENSE OF OVER $550.00 - BEFORE I AGREED TO PAY FOR THE REPAIR THEY ASSURED ME THAT THEY WOULD FLAG THE OLD PANEL FOR DIAGNOSIS INTO THE REASON GAUGES FAILED AS THEY WOULD BE SENDING IT TO GM TO BE REBUILT AND RESOLD. THEY WOULD NOT GIVE THE OLD ONE TO ME UNLESS I PAID THEM FOR IT. THE REPORT THAT I WAS CONSEQUENTLY GIVEN OF THE CAUSE FOR GAUGE FAILURES WAS THAT THE SPEEDOMETER WAS STUCK AT 100 MPH AND GAS GAUGE WAS STUCK ON EMPTY. I WROTE A LETTER TO GM EXECUTIVE AND WAS ADVISED THAT THEY WOULD BE REIMBURSING ME FOR NO PART OF THE REPAIR COST. I WAS ALSO TOLD THAT THEY HAD NO WAY OF TRACKING MY OLD PANEL AS I WAS TOLD BY THE DEALER. I HAD DONE EXTENSIVE RESEARCH INTO DEFECTIVE STEPPER MOTORS AND CLASS ACTION LAWSUITS RESULTING IN PARTIAL RECALLS AND KNEW THAT THEY WERE PERFORMING A COVER UP OF OTHER MODELS THAT WERE EFFECTED. THAT IS WHY THEY WERE NOT COOPERATIVE IN DETERMINING THE CAUSE OF MY GAUGE FAILURES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ENGINE AND ENGINE COOLING:COOLING SYSTEM Apr 27, 2011
2004 VENTURE BEGAN OVERHEATING A MONTH AGO. DEALERSHIP SAID IT WAS THE RADIATOR. HAD THAT CHANGED OUT. STILL OVERHEATED, NEXT THE TEMP GAUGE, THEN THE THERMOSTAT, WATER PUMP. STILL OVERHEATING. IT HAS NOW SPENT 2 DAYS AT THE DEALERSHIP AND AGAIN THEY HAVE TRIED OTHER OPTIONS. WHEN THEY TOOK IT FOR A TEST DRIVE THIS AFTERNOON IT OVERHEATED AND THEY HAD TO HAVE IT TOWED. I BEGAN SEARCHING THE INTERNET AND I AM FINDING NUMEROUS COMPLAINTS LIKE MINE FOR THE CHEVY VENTURE. SOME OF THE PEOPLE HAVE BEEN HAVING TROUBLE FOR 2 YEARS. I HAVE ALREADY PULLED OUT $1,300 ON THIS PROBLEM! THIS SEEMS TO BE A WIDE SPREAD PROBLEM AND NEEDS TO BE ADDRESSED. PLEASE HELP. *TR
ELECTRICAL SYSTEM Feb 7, 2011
2004 CHEVROLET VENTURE TEMPERATURE GAUGE SUDDENLY READS HOT. THE GAUGE WILL NOT RESET. THE ENGINE IS NOT HOT OR RUNNING HOT. NO HISTORY OF FRONT DAMAGE. VAN WAS PURCHASED NEW AND I AM THE ONLY OWNER. PROBLEM JUST STARTED 2 WEEKS AGO DURING A 5 HOUR TRIP. 96,479 MILES. WILL ALSO COMPLAIN ABOUT WATER IN THE HEAD LIGHTS. STARTED AROUND 45K. HAVE BURNT OUT SEVERAL BULBS. POOR DESIGN, BUT WILL KNOWN PROBLEM FOR GM. *LN
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Feb 2, 2011
2004 CHEVROLET VENTURE. TEMPERATURE GAUGE STOPPED WORKING, WAS GIVING ERRATIC READINGS, THE NEEDLE DROPPED TO THE BOTTOM OF THE GUAGE. THE NEEDLE NOW OPERATES IN REVERSE, LIKE A MIRROR IMAGE IF IT WAS WORKING PROPERLY. ABOUT A MONTH LATER, THE SPEEDOMETER GAUGE STOPPED WORKING, THE NEEDLE DROPPED TO THE BOTTOM RIGHT AND STAYED THERE. CURRENTLY SPEED AND TEMP. GAUGE NOT WORKING. FUEL GAUGE IS STILL OPERATIONAL. *TR