2013 CHEVROLET AVALANCHE

2 recalls, 105 complaints - 2,096 TSBs

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaba... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy

GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notific... Read more

692,526 vehicles affected

Manufacturer: General Motors, LLC

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, ... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy

GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notifica... Read more

1,778,128 vehicles affected

Manufacturer: General Motors, LLC

Complaint Statistics

105 total complaints 1 crashes 3 injuries

Top Reported Components

Component	Complaints
UNKNOWN OR OTHER	44
AIR BAGS	20
STRUCTURE:BODY	14
ENGINE	4
ELECTRICAL SYSTEM	4
STRUCTURE	3
EXTERIOR LIGHTING	3
STEERING	2
POWER TRAIN	2
VISIBILITY/WIPER	1

Incident date: Dec 23, 2025

Power steering fails as the “ Service Power Steering” & the steering wheel with exclamation mark lights up. It’s most common during temperatures of 70 degrees or less. Power steering comes back after engine is warmed up for approximately 5 minutes before needing to drive it.

Incident date: Nov 20, 2025

while driving once I start braking once the car is around 3mph it shifts from drive into Park and abruptly comes to a stop. Sometimes I am able to put it back into Drive sometimes I have to turn the car off and reinsert the key just to get it back into drive. Normally happens after an hour or so of ... Read more

Incident date: Apr 12, 2023

This vehicle has massive and unbearable static electrical shock when the car stopped and trying to close the door as metal body of the car. and I have several Videos showing the electric shocks The auto pilot stop the vehicle on the highway for no reason that’s put the passenger in serious rear ... Read more

Incident date: Oct 26, 2023

THE CAR HAS HAD 4 BATTERIES IN FOUR YEARS. THERE IS A VOLTAGE DRAIN TO THE "CAM" COMPUTER MODULE, AS IT FAILS TO GO INTO FULL SLEEP MODE. i WAS NOT AWARE OF THIS ISSUE THINKING THEY WER BAD BATTERIES. YESTERDAY IT WAS DEAD AGAIN BUT THE BATTERY WAS GOOD JUST NEEDED CHARGING. HOWEVER, THE RE... Read more

Incident date: May 15, 2023

Steering intermittently goes into a shake/ shimmy at various speeds, frequently on curves. Steering wheel will shake and occasionally it gets intense enough for items in the cab of the truck to shake violently. Symptoms match NHTSA document IK0500038. 2 dealerships have been innefectual in addressin... Read more

Incident date: May 15, 2023

The engine burned a usually large amount of oil without warning the driver, resulting in engine failure. With minimal local driving and no warning, the engine was completely out of oil, resulting in an engine banging/rattling that began, resulting in total car failure. Like others with the same iss... Read more

Incident date: May 15, 2023

Transmission failure. Took 3 Visits for them to locate problem. Yes it is available for inspection until Aug.14,2023. Honda cannot fix it any earlier for they have no loaner cars for me. The car jerks when doing 20/25 mph. Excelerates slowly.I was driving on hwy when the car just slowed down with tr... Read more

Incident date: Jul 24, 2016

The front passenger seat belt light was not going away even when the passenger was in the seat with the belt on. The dealership kept the car for 8 days to fix these issues. They offered no loaner or rental for us to use during this time. The seatbelt light was coming on due to a failure of the air... Read more

Incident date: Apr 1, 2022

Repeated instances of engine misfire/loss of power due to known issue with 5.3L Engines. Chevy/GM have repeatedly not fixed root cause/issues leading to "Stabilitrac/Traction control" error messages during engine misfire while driving in traffic. On 3 of these occasions loss power in roads/intersect... Read more

Incident date: Apr 1, 2022

Incident date: Jun 1, 2022

The Dashboard has cracked and broken in several places and I believe this to be directly as a result of the steering wheel column and moving the steering wheel tilt positions. You could hear a cracking when moving the steering wheel position and then a sound like a bolt or something dropping inside.... Read more

Incident date: Jun 1, 2022

Incident date: Jan 1, 2017

The one piece dashboard has been cracking in multiple places for approximately 5 years. I see that there are multiple, multiple, multiple complaints regarding this issue across various models all of which occurred after the one piece dashboard was implemented. I also saw that a class action suit was... Read more

Incident date: Jan 17, 2022

In December of 2020 we took our vehicle cannon dealership,the 2013 avalanche had a recall to repair a part for the takata air bag,on January 17,2022 we had and accident, some one pulling a cow hauling trailer pull out in front of us and we hit into the cow trailer,and the air bags didn't deploy.we g... Read more

Crash 3 injured

Incident date: Jun 15, 2021

I hadn't put 3000 miles on these tires all four tires started to separate from the tire and they warped and a knot came on the side of the tires.tire # 305-40-22,its a manfacture defect in the tires.

Incident date: Jun 15, 2021

I hadn't put 3000 miles on these tires all four tires started to separate from the tire and they warped and a knot came on the side of the tires.tire # 305-40-22,its a manfacture defect in the tires.

Incident date: Dec 4, 2018

The Dashboard cracked all the way down the middle.

Incident date: Oct 12, 2021

I got into my 2013 Chevrolet Avalanche and found that the dash board had cracked. The crack is approx. 6"s long and runs from the windshield to the top of the rise above speedometer. It just happened and I don't know what to do about it. Can you help?

Incident date: Jul 1, 2021

Dash has cracked as with many others experiencing the same issue.

Incident date: Jul 7, 2021

Takata recall. The contact owns a 2013 Chevrolet Avalanche. The contact received notification of NHTSA campaign number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was not taken to a local dealer. The contact stated that the manufacturer had exceeded a... Read more

Incident date: Feb 1, 2021

Takata recall. The contact owns a 2013 Chevrolet Avalanche. The contact received notification of NHTSA campaign number 21V053000 (Air Bags) however, the part to do the recall repair was not yet available. The manufacturer was contacted and it was confirmed that the part was not yet available. The co... Read more

Incident date: May 19, 2021

I received a letter back in Feb of 2021 advising us about the passenger airbag recall. I was to wait until parts come in from GM. After months of waiting, and confirmation of others that already got the repair done, I went ahead and scheduled the recall replacement with GM themselves, which in turn ... Read more

Incident date: Apr 1, 2020

DASH CRACKED OVER PASSENGER SIDE AIRBAG.

Incident date: May 1, 2020

DASHBOARD CRACK ON PASSENGER SIDE NEAR AIRBAG COMPARTMENT. CRACK ON DRIVER SIDE LEFT SIDE OF STEERING WHEEL. UNKNOWN REASON FOR THESE CRACKS.

Incident date: Apr 6, 2021

TL*TAKATA RECALL. THE CONTACT OWNS A 2013 CHEVROLET AVALANCHE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED KELLEY CHEVROLET SERVICE CENTER (5220 VALUE DRIVE, FORT WAYNE, IN 46808, (260)... Read more

Incident date: Jan 25, 2020

DASH BOARD AROUND PASSENGER AIRBAG AND ABOVE SPEEDOMETER IS BROKEN / CRACKED AIRBAG DEPLOYMENT MAYBE COMPROMISED WHILE DEPLOYING DUE TO PLASTIC DASH CRACK SLICING THE AIRBAG WHILE ACTUATING

Incident date: Dec 26, 2002

MESSAGE CENTER SAYS SERVICE TRAILER BRAKE SYSTEM. CHEVROLET DEALERSHIP SAYS PROBLEM NOT COVERED BY RECALL.

Incident date: Dec 26, 2002

MESSAGE CENTER SAYS SERVICE TRAILER BRAKE SYSTEM. CHEVROLET DEALERSHIP SAYS PROBLEM NOT COVERED BY RECALL.

Incident date: May 1, 2020

DASHBOARD CRACKING AND PIECES COMING FREE AND PRESENT SAFETY HAZARD - SHARP EDGES. - PAID TO REPAIR. DASH CRACKED AGAIN. INTERIOR DOOR HANDLES BREAK AND PREVENT EGRESS FROM VEHICLE - 4 TIMES TWICE ON FRONT DRIVE SIDE, ONCE FRONT PASSENGER SIDE AND ONCE ON REAR PASSENGER SIDE. EXTREMELY UNSAFE SITU... Read more

Incident date: Feb 1, 2013

MY CHEVY AVALANCHE HAS A GENERATION FOR VORTEX 5300 ENGINE WE ARE USING AT LEAST A QUARTER VOLT IN BETWEEN OIL CHANGES ALSO THE OIL MONITORING SYSTEM IS ALLOWING ME TO DRIVE AND TO OPERATE THE VEHICLE WITHOUT ADEQUATE OIL BECAUSE THE OIL GAUGE IS NOT READING WHEN THE OIL IS READY TO BE CHANGED. THIS... Read more

Incident date: Jun 22, 2014

I NOTICED ABOUT 6 YEARS AGO MY DASH STARTING TO CRACK ON MY 2013 AVALANCHE IT HAS NOW CRACKED COMPLETELY ACROSS AND COME TOWARDS THE STEERING WHEEL WHICH TO ME IS A SAFETY HAZARD I DID NOTICE THAT THERE HAD BEEN A CLASS ACTION LAWSUIT BUT IT WAS DENIED BUT I STILL THINK IT IS A SAFETY HAZARD WHEN I'... Read more

Incident date: May 15, 2020

SEVERAL CRACKS HAVE APPEARED IN THE DASH BOARD CAUSING THE DASH TO RATTLE.

Incident date: Jan 1, 2018

THE DASHBOARD COVER HAS CRACKS IN THE PLASTIC.

Incident date: Aug 20, 2020

TWO SMALL CRACKS STARTED IN MY DASH NEAR THE DEFROST HOLE, AND NOW ITS SPREAD ALL THE WAY UP ONTO THE TOP OF MY STEERING/DASH BOARD INSTRUMENT PANEL. IT WAS NOT CAUSED BY HITTING ANYTHING AND JUST KEEPS GETTING BIGGER AND RATTLING/SHAKING WHEN I DRIVE

Incident date: Jun 25, 2019

INSTRUMENT PANEL (DASHBOARD) CRACKED IN TWO PLACES. ONE BY THE PASSENGER SIDE AIRBAG AND THE OTHER RIGHT ABOVE THE STEERING WHEEL. FROM WHAT I INVESTIGATED, THIS SEEMS TO BE A RATHER COMMON ISSUE.

Incident date: Jun 25, 2019

INSTRUMENT PANEL (DASHBOARD) CRACKED IN TWO PLACES. ONE BY THE PASSENGER SIDE AIRBAG AND THE OTHER RIGHT ABOVE THE STEERING WHEEL. FROM WHAT I INVESTIGATED, THIS SEEMS TO BE A RATHER COMMON ISSUE.

Incident date: Aug 14, 2020

DOOR HANDLES. DRIVER DOOR, FAILED 2 TIMES, FRONT PASSENGER SIDE FAILED 1 TIME, REAR PASSENGER SIDE FAILED 1 TIME. COULD NOT ENTER OR EXIT THE VEHICLE VIA DOOR WITH FAILED HARDWARE. OCCUPANTS HAD TO EXIT VEHICLE VIA AN ALTERNATIVE DOOR. THE FIX WAS TO REPLACE THE DOOR HANDLE EACH TIME. I'VE BEEN T... Read more

Incident date: Apr 20, 2000

2013 CHEVY AVALANCHE DASHBOARD CRACKING, PASSENGER SIDE AROUND AIRBAG, I AM AFRAID OF AIRBAG DEPLOYMENT AND PIECES WRONGFULLY KILLING MY CHILD

Incident date: Aug 24, 2020

DASHBOARD CRACKED IN 4 PLACES 2 AROUND AIRBAG AND 2 IN CENTER

Incident date: Aug 24, 2020

DASHBOARD CRACKED IN 4 PLACES 2 AROUND AIRBAG AND 2 IN CENTER

Incident date: Jul 1, 2017

MY DAUGHTER OWNS THIS VEHICLE AND TRIED MANY TIMES TO GET HER DASHBOARD REPAIRED AS A WARRANTY ISSUE WITH NO LUCK. EVERYONE TOLD HER IT WAS NOT THEIR PROBLEM AND THERE WAS NO RECALL ISSUED FOR THIS. I WAS DRIVING HER TRUCK TODAY AND NOTICED THERE ARE NOW 5 CRACKS IN THE DASHBOARD. THE 1ST AND 2ND... Read more

Incident date: Jul 1, 2017

Incident date: Mar 10, 2015

I PURCHASED THE VEHICLE NEW AND AFTER SOME TIME MY DASHBOARD STARTED CRACKING BREAKING UP AROUND PASSENGER SIDE AIR BAG AND JUST ABOVE INSTRUMENT PANEL ON DRIVERS SIDE ITS AND GETTING WORSE

Incident date: Mar 10, 2015

I PURCHASED THE VEHICLE NEW AND AFTER SOME TIME MY DASHBOARD STARTED CRACKING BREAKING UP AROUND PASSENGER SIDE AIR BAG AND JUST ABOVE INSTRUMENT PANEL ON DRIVERS SIDE ITS AND GETTING WORSE

Incident date: May 9, 2019

CRACKED DASHBOARD, JUST GOT IN THE TRUCK AND SAW THE CRACKS

Incident date: Apr 16, 2020

THE DASHBOARD CRACKED AND BROKE RIGHT BY THE PASSENGER SIDE AIRBAG, WHICH COULD CAUSE SERIOUS INJURY IF AIRBAGS EVER DEPLOY

Incident date: Apr 16, 2020

THE DASHBOARD CRACKED AND BROKE RIGHT BY THE PASSENGER SIDE AIRBAG, WHICH COULD CAUSE SERIOUS INJURY IF AIRBAGS EVER DEPLOY

Incident date: May 27, 2020

CRACK IN DASH FROM AIRBAG CORNER DIAGONAL THROUGH DASH. *TR

Incident date: May 27, 2020

CRACK IN DASH FROM AIRBAG CORNER DIAGONAL THROUGH DASH. *TR

Incident date: Mar 6, 2020

CRACKS IN DASHBOARD MAY BE DANGEROUS WHEN AND IF AIRBAGS DEPLOY. CRACKS HAPPEN WHILE VEHICLE WAS STATIONARY

Showing 50 of 105 complaints.

NHTSA Safety Ratings, 2013 CHEVROLET AVALANCHE

2013 Chevrolet Avalanche SUV 4WD

Category	Rating
Rollover	3 / 5 ★★★☆☆
Rollover Risk	21.2%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2013 CHEVROLET AVALANCHE

2,096 manufacturer communications from 1217 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	309
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	211
110000 ELECTRICAL SYSTEM	167
060000 ENGINE AND ENGINE COOLING	124
356000 EQUIPMENT ADAPTIVE/MOBILITY	98
100000 POWER TRAIN	87
060000 ENGINE (PWS)	80
353000 EQUIPMENT:ELECTRICAL	73

200000 WHEELS

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

200000 WHEELS

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

140000 AIR BAGS

This service bulletin provides information on Takata Air Bag Courtesy Transportation Reimbursement Program - Applicable to GM Recalls listed in bulletin.

110000 ELECTRICAL SYSTEM

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

160000 STRUCTURE

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

118000 ELECTRICAL SYSTEM:SOFTWARE

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

160000 STRUCTURE

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

060000 ENGINE AND ENGINE COOLING

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou

350000 EQUIPMENT

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

350000 EQUIPMENT

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

030000 BRAKES (PWS)

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

070000 FUEL SYSTEM, GASOLINE

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

980000 UNKNOWN OR OTHER

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

140000 AIR BAGS

This service bulletin provides information on Takata Air Bag Completion Rate Improvement Program - Applicable to GM Recalls 14491, 14735,15040, 15041, 15043,15044, 15045, 15046, 15406,15438, 15442, 15815, 15816,15817, 15818, 15826, 17009, 1

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnosti

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

100000 POWER TRAIN

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle

060000 ENGINE AND ENGINE COOLING

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

This Preliminary information communicates to dealers of a known issue with failed map update

160000 STRUCTURE

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

160000 STRUCTURE

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

100000 POWER TRAIN

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

060000 ENGINE AND ENGINE COOLING

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

120000 EXTERIOR LIGHTING

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di

110000 ELECTRICAL SYSTEM

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

100000 POWER TRAIN

This bulletin advises the technician that the 6L50 (MYB), 6L80 (MYC) and 6L90 (MYD) Transmission Oil Filter and Seal Kit part number 24236933 is currently transitioning from a kit to the filter (24236517) and seal (24225347) being sold indi

350000 EQUIPMENT

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking

110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

980000 UNKNOWN OR OTHER

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

350000 EQUIPMENT

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

060000 ENGINE AND ENGINE COOLING

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

020000 SUSPENSION

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the

010000 STEERING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

020000 SUSPENSION

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

200000 WHEELS

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

100000 POWER TRAIN

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

200000 WHEELS

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

200000 WHEELS

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

190000 TIRES

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

200000 WHEELS

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

110000 ELECTRICAL SYSTEM

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

110000 ELECTRICAL SYSTEM

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

350000 EQUIPMENT

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

060000 ENGINE AND ENGINE COOLING

This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

100000 POWER TRAIN

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive

060000 ENGINE AND ENGINE COOLING

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

350000 EQUIPMENT

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

350000 EQUIPMENT

This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.

110000 ELECTRICAL SYSTEM

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

060000 ENGINE (PWS)

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

020000 SUSPENSION

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

010000 STEERING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

100000 POWER TRAIN

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

350000 EQUIPMENT

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

110000 ELECTRICAL SYSTEM

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

060000 ENGINE AND ENGINE COOLING

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

100000 POWER TRAIN

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the

150000 SEAT BELTS

This service bulletin provides information on availability for a seat belt extender.

350000 EQUIPMENT

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen

060000 ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

160000 STRUCTURE

This service bulletin provides information on Paintless Dent Repair Process.

110000 ELECTRICAL SYSTEM

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

100000 POWER TRAIN

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

350000 EQUIPMENT

This service bulletin describes the U.S. Dealer Special Tool Loan Program process.

192000 TIRES:SIDEWALL

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer

Showing 100 of 2,096 bulletins.

NHTSA Safety Investigations, CHEVROLET AVALANCHE

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 1999

Brake line corrosion failure

The Office of Defects Investigation (ODI) received Defect Petition DP10-003 on March 2, 2010, requesting the investigation of model year (MY) 2003 Chevrolet Silverado 2500HD 4WD pickup trucks for corrosion failures of the vehicle brake lines.DP10-003 was granted and on March 30, 2010, Preliminary Ev... aluation PE10-010 was opened on more than six million model year 1999 through 2003 light trucks and sport utility vehicles manufactured and sold by General Motors Corporation (GM).On July 2, 2010, ODI received GM's response to an information request, which included GM's assessment of the frequency and safety consequences of the alleged defect. GM stated that:(1) the brake system of the subject vehicles is split front/rear and should a brake pipe suddenly fail for any reason, the affected vehicle would be capable of stopping with the pressure supplied by the remaining circuit; (2) the subject vehicles were designed to meet the hydraulic circuit partial failure requirements of Federal Motor Vehicle Safety Standards 105 and 135, Light Vehicle Brake Systems; and (3) should a brake fluid leak occur for any reason, the brake system malfunction indicator lamp (MIL) would illuminate and warn the driver before the brake fluid level was low enough to cause a loss of line pressure.ODI's and GM's analysis indicates that 85 percent of the complaints occurred on vehicles used primarily in States that use salt on the roads during Winter months (Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia and Wisconsin).Overall the complaint rates per 100,000 vehicles for Salt Belt States is 43.0 and Non-Salt Belt is 3.0.In approximately 25 percent of the complaints the brake pipe failure occurred suddenly, with no warning (i.e., no MIL, Brake Fluid Loss Warning), and resulted in extended stopping distances.In 30 of these the increase in stopping distance that resulted was a factor in the crash and in 10 others the vehicle was intentionally steered off the road or into another lane of travel in order to avoid a crash.This investigation has been upgraded to an Engineering Analysis (EA11-001) for subject vehicles sold or currently registered in Salt Belt States to further assess the scope, frequency and safety risks associated with sudden failures of corroded brake pipes that can result in decreased brake effectiveness. ODI will continue to gather information on subject vehicles outside the Salt Belt as well.Read more

PE, Closed , Model Year: 2002

CRANK POSITION SENSOR FAILURE - STALL

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE06-016) ON MAY 4, 2006 BASED ON ELEVEN VEHICLE OWNER QUESTIONNAIRES (VOQS) AND EARLY WARNING (EWR) DATA ALLEGING SUDDEN ENGINE SHUTDOWN WHILE DRIVING AS A RESULT OF CRANK POSITION SENSOR FAILURES IN MY 2001-2002 GENERAL MOT... ORS C/K PLATFORM VEHICLES EQUIPPED WITH 8.1L ENGINES.IN RESPONSE TO AN INFORMATION REQUEST LETTER SENT BY ODI, GENERAL MOTORS (GM) PROVIDED OWNER COMPLAINT INFORMATION, FIELD REPORTS AND WARRANTY CLAIM DATA BASED ON A POPULATION OF 108,338 VEHICLES. THE DATA WAS CATEGORIZED BY ENGINE STALLS WHILE DRIVING, ENGINE STALLS WITH AN UNKNOWN DRIVING CONDITION, NO START CONDITIONS AND CLAIMS WHERE IT WAS INDETERMINATE IF AN ENGINE STALL OCCURRED WHILE DRIVING.GENERAL MOTOR'S RESPONSE INCLUDED 1,213 OWNER COMPLAINTS AND FIELD REPORTS OF WHICH 289 WERE CATEGORIZED AS ENGINE STALLS WHILE DRIVING ALLEGEDLY CAUSED BY CRANK POSITION SENSOR FAILURES. GENERAL MOTORS ALSO SUBMITTED WARRANTY CLAIMS FROM ITS REGULAR WARRANTY (5 YEARS/50,000 MILES) AND FROM ITS EXTENDED WARRANTY DATABASE. FROM THE REGULAR WARRANTY DATABASE THERE WERE 3,140 CLAIMS OF CRANK POSITION SENSOR REPLACEMENT OF WHICH 147 CLAIMS WERE FROM CONSUMERS ALLEGING ENGINE STALL WHILE DRIVING.GM STATED THAT 2,841 OF THE CLAIMS WERE INDETERMINATE IF AN ENGINE STALL OCCURRED WHILE DRIVING.FROM ITS EXTENDED WARRANTY DATABASE, GM SUBMITTED 1,561 CLAIMS OF CRANK POSITION SENSOR FAILURE THAT IT ALSO STATED WERE INDETERMINATE AS TO WHETHER AN ENGINE STALL OCCURRED WHILE DRIVING.IN TOTAL, GM REPORTS 4,701 CLAIMS OF CRANK POSITION SENSOR FAILURE COMBINING REGULAR WARRANTY AND EXTENDED WARRANTY.SIMILAR TO GM'S STATISTICAL ANALYSIS, ODI'S ANALYSIS SHOWED THAT THE FAILURE RATE FOR WARRANTY CLAIMS OF ENGINE STALL WHILE DRIVING AT THREE YEARS IN SERVICE IS LOW (LESS THAN 1%).HOWEVER, FURTHER ANALYSIS DETERMINED THAT THE MY 2001 VEHICLE BUILD PERIOD FROM MAY 2000 THROUGH OCTOBER 2000 HAD SIGNIFICANTLY HIGHER (MORE THAN FOUR TIMES) CRANK POSITION FAILURE RATES IN BOTH CONSUMER COMPLAINT DATA AND WARRANTY CLAIM DATA THAN IN THE BUILD PERIOD FROM NOVEMBER 2000 THROUGH JULY 2001.ADDING THE CLAIMS OF KNOWN ENGINE STALL WHILE DRIVING AND CLAIMS WHERE ENGINE STALL WAS INDETERMINATE, THE FAILURE RATE AT THREE YEARS IN SERVICE FOR THIS POPULATION IS OVER 6%.AN ENGINEERING ANALYSIS (EA06-016) HAS BEEN OPENED TO FURTHER ASSESS THE FREQUENCY AND POTENTIAL SAFETY CONSEQUENCES ASSOCIATED WITH THE ALLEGED DEFECT IN VEHICLES BUILT FROM MAY 2000 THROUGH OCTOBER 2000.Read more

DP, Closed , Model Year: 2000

PARKING BRAKE FAILURE

ODI'S REVIEW OF COMPLAINT DATA RECEIVED SINCE THE CLOSE OF EA04-011 REVEALED NO INDICATION THAT THE INVESTIGATION SHOULD BE RE-OPENED.MORE DETAILS CAN BE FOUND IN THE FEDERAL REGISTER NOTICE ENCLOSED IN THE DP05-009 PUBLIC FILE.ODI RESERVES THE RIGHT TO REOPEN THE INVESTIGATION IN THE FUTURE SHOULD ... Read more

EA, Closed , Model Year: 2000

HYDRAULIC PUMP FAILRES

GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECT... Read more

CHEVROLET AVALANCHE - All Years Overview

Complete safety history for the CHEVROLET AVALANCHE across all model years (2002, 2013).

45 Total Recalls

2,474 Total Complaints

4 Investigations

109 Reported Crashes

21 Reported Fires

12 Reported Deaths

CHEVROLET AVALANCHE - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2013 (current)	2	105
2012	3	43	View
2011	3	161	View
2010	4	147	View
2009	5	96	View
2008	4	323	View
2007	4	493	View
2006	1	14	View
2005	3	85	View
2004	6	202	View
2003	6	238	View
2002	4	562	View
2001	0	2	View
2000	0	2	View

Other CHEVROLET Models

Model	Recalls	Complaints
SUBURBAN	246	10,458	View
TAHOE	240	12,622	View
MALIBU	216	29,080	View
SILVERADO 1500	200	22,534	View
CORVETTE	187	6,308	View
CAMARO	179	4,298	View
SILVERADO	159	10,964	View
SILVERADO 3500	152	1,409	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2013 CHEVROLET AVALANCHE

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2013 CHEVROLET AVALANCHE

Safety Technology

Technical Service Bulletins, 2013 CHEVROLET AVALANCHE

Most Affected Components

NHTSA Safety Investigations, CHEVROLET AVALANCHE

CHEVROLET AVALANCHE - All Years Overview

CHEVROLET AVALANCHE - Year by Year

Other CHEVROLET Models