2012 CHEVROLET AVALANCHE

3 recalls, 43 complaints - 2,079 TSBs

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, Californi... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy

GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notifica... Read more

284,645 vehicles affected

Manufacturer: General Motors, LLC

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, ... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy

GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notifica... Read more

1,778,128 vehicles affected

Manufacturer: General Motors, LLC

ELECTRICAL SYSTEM:IGNITION

Defect Description

General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, m... Read more

Consequence

If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.

Remedy

GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for th... Read more

84,192 vehicles affected

Manufacturer: General Motors LLC

Complaint Statistics

43 total complaints 4 crashes 4 injuries

Top Reported Components

Component	Complaints
UNKNOWN OR OTHER	16
AIR BAGS	6
ENGINE	4
POWER TRAIN	3
VEHICLE SPEED CONTROL	2
STRUCTURE:BODY	2
STEERING	2
WHEELS	2
ELECTRICAL SYSTEM	2
TIRES:TREAD/BELT	1

Incident date: May 4, 2024

Truck wiring harness is rubbing against the front driver's side body mount, this is a known issue on these trucks, and causes the wiring harness to start rubbing, causing electrical failures, and may cause accidents. Others have stated this occurred to their truck before it reached 50,000 miles. I j... Read more

Incident date: May 4, 2024

I’ve owned this car for almost 6 years now and one day out of nowhere all warning lights on this car came on and the car can barely drive up to 10 MPH. The car won’t go past 10 MPH. Engine light, cruise control and every single warning light were showing on the dashboard. I ended up paying huge ... Read more

Incident date: Sep 10, 2022

The vehicle is displaying error messages Reduced Engine Power, Service Stabilitrak, Service Traction Control. It also has the related service indicator lights for the Stabilitrak, the Traction Control, and the Check Engine Light is on. There is a service bulletin for this issue that only addresses t... Read more

Incident date: Sep 10, 2022

Incident date: Jan 5, 2020

There is a problem with GM vehicles developing cracked dashboards including my own. The cracks are happening around/above the instrument cluster and more importantly, around the airbag. I am concerned that the defected dashboard would cause some sort of airbag puncture if it were deployed causing ... Read more

Incident date: Aug 2, 2021

The contact owns a 2012 Chevrolet Avalanche. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the VIN was updated and now displayed that there was no recall associated with the VIN. The contact mentioned that the vehicle was taken to the dealer for the recall... Read more

Incident date: Aug 21, 2020

TRAILER BRAKE WARNING IS SHOWING ON DASH. NOTED THERE IS A RECALL BULLETIN #14515B ISSUED RELATING TO THIS ISSUE AND NOT SURE WHY MY SERIAL NUMBER IS NOT FOUND IN THIS RECALL?

Incident date: Jan 1, 2008

SEVERELY CRACKED DASHBOARD. THIS HAPPENED BOTH WHEN STATIONARY AND MOVING. PURCHASED THIS TRUCK JUST A FEW WEEKS AGO. HAD CRACKED DASHBOARD. PREVIOUS OWNER SAID IT HAD BEEN THAT WAY FOR YEARS. FIGURED IT WOULD NOT COST MUCH TO FIX/REPLACE. TOOK IT TO BODY SHOP THIS MORNING. NO WAY THEIR PRICE ... Read more

Incident date: Mar 11, 2020

I HAVE BEEN TOLD THAT ONE OF MY DAYTIME RUNNING LIGHTS IS BURNED OUT. I HAVE BEEN UNABLE TO INSPECT THE LIGHTS BECAUSE THEY ONLY COME ON IF THE TRANSMISSION IS NOT IN PARK. I CALLED DEALER TO FIND OUT IF THERE IS ANY WAY TO HAVE THEM COME ON WITHOUT THE TRANSMISSION IN GEAR. THE DEALER SAID TO SE... Read more

Incident date: Nov 1, 2019

MY 2012 CHEVROLET AVALANCHE 5.3L ENGINE HAS STARTED A OIL CONSUMPTION LOSS. THERE WAS A SERVICE BULLETIN ISSUED OCT. 30TH 2013 TO CORRECT THIS PROBLEM. IT DOES NOT FIX THE PROBLEM! WHAT I'VE READ IS THAT WHERE THE CYLINDERS DEACTIVATE TO HELP FUEL ECONOMY AFTER TIME THOSE PISTONS GET DAMAGED FROM NO... Read more

Incident date: Dec 10, 2019

MULTILPLE CRACKS IN DASHBOARD, KEPT IN GARAGE

Incident date: Jan 7, 2017

MULTIPLE CRACKS IN DASH (INSTRUMENT PANEL). HAD ONE CRACK WHEN PURCHASED THE AVALANCHE USED. 2ND CRACK APPEARED ONE MONTH AGO. FIRST ONE IS THE FRONT LEFT CORNER OF THE AIRBAG. 2ND ONE IS OVER THE GAUGE CLUSTER.

Incident date: Mar 1, 2019

REAR END STARTED MAKING A CLUNK NOISE DURING THE TIME ONE STEPS ON GAS TO MOVE THE TRUCK. ALSO REAR END NOW MAKES A HOLLING NOISE WHEN MOVING.

Incident date: Apr 2, 2019

SERVICE AIRBAG LIGHT STAYING ON. WAS TOLD WE NEED A NEW AIRBAG AND CONNECTOR. AIRBAG HAS NEVER BEEN DEPLOYED.

Incident date: Nov 9, 2018

DASHBOARD CRACKED IN SEVERAL PLACES

Incident date: Nov 20, 2018

MY DASHBOARD HAS BEEN GETTING CRACKS IN IT FOR YEARS AND I AM AFRAID THAT IT WILL EFFECT THE AIRBAG DEPLOYMENT IF I EVER HAVE AN ACCIDENT. THIS IS SOMETHING THAT GM NEEDS TO ADDRESS. ALSO I HAVE HAD PROBLEMS WITH THE OUTSIDE DOOR HANDLES BREAKING AND COMING OFF. AS OF THIS MOMENT I WILL NEVER BUY AN... Read more

Incident date: Sep 5, 2016

DASH HAS CRACKED IN TWO PLACES NEAR THE PASSENGER AIR BAG AND ABOVE THE INSTRUMENT HOUSING. CHECKING ONLINE FORUMS IDENTIFIES THAT THIS A COMMON ISSUE WITH CHEVROLET DASHES. THIS CREATES A SAFETY HAZARD IN THE EVENT OF A COLLISION AS THESE PIECES COULD BECOME PROJECTILES. CHEVROLET SHOULD STEP UP AN... Read more

Incident date: Dec 11, 2017

TAKATA RECALL ; CRACKED DASH

Incident date: Dec 11, 2017

TAKATA RECALL ; CRACKED DASH

Incident date: Nov 19, 2017

DASHBOARD AROUND PASSENGER SIDE AIRBAG IS CRACKED. IN MY OPINION THIS COULD AFFECT THE OPERATION OF THE AIRBAG, OR EVEN TEAR IT UPON ACTIVATION.

Incident date: Nov 19, 2017

DASHBOARD AROUND PASSENGER SIDE AIRBAG IS CRACKED. IN MY OPINION THIS COULD AFFECT THE OPERATION OF THE AIRBAG, OR EVEN TEAR IT UPON ACTIVATION.

Incident date: Oct 2, 2017

GM VEHICLES ARE SYSTEMATICALLY MANUFACTURED AND DESIGNED IN A MANNER THAT MAKES THEM PRONE TO CRACK. THESE ARE NOT THE TYPE OF COSMETIC BLEMISHES THAT MAY BE CAUSED BY A CAR LEFT IN THE SUN FOR MANY YEARS. INSTEAD, THESE CRACKS ARE DEEPER, MORE SUBSTANTIAL, OCCUR TO VEHICLES STORED IN ALL MANNERS AN... Read more

Incident date: Sep 1, 2017

CRACKED DASHBOARD BY THE AIRBAG AND GAUGES

Incident date: May 1, 2015

THE DASH IS CRACKING ALL OVER AND NEXT TO THE AIR BAD. I THINK IT IS A SAFETY PROBLEM AND SOMETHING NEEDS TO BE DONE. IF THE AIRBAG DEPLOYS IT WOULD SEND PIECES ALL OVER. THANKS

Incident date: Aug 15, 2017

MY DASHBOARD HAS TWO CRACKS THAT JUST APPEARED, ONE OF THE CRACKS IS RIGHT WHERE THE PASSENGER AIRBAG IS. MY VEHICLE HAS 76000 MILES IM BEING TOLD THAT THIS IS NOT COVER UNDER THE WARRANTY, I'VE DONE SOME RESEARCH AND THIS SEEMS TO BE A COMMON PROBLEM WITH THIS MAKE AND MODEL OF VEHICLE BUT YET GM I... Read more

Incident date: Aug 2, 2016

I AM ORIGINAL OWNER AND THE DASH HAS CRACKED AND I AM WORRIED ON A SIR BAG DEPLOYMENT THAT THE BAG WILL BE TORN. LOOKING INTO THE ISSUE THERE ARE A LOT OF WORRIED ABOUT SAFETY ISSUES.

Incident date: Mar 20, 2017

WHEN NEARING A STOP LIGHT AT EST. 15 MPH I STEPPED ON THE BRAKE AND IT WAS LIKE STEPPING ON A ROCK. THE PEDAL DID NOT MOVE. I POUNDED ON THE PEDAL AND FINALLY HAD ENOUGH BRAKE TO STOP. THERE WERE NO WARNING LIGHTS. AFTERWARDS THE BRAKES WERE GOOD. THIS WAS REPEATED TWICE MORE. I TOOK IT TO A ... Read more

Incident date: Mar 30, 2016

MY AVALANCHE IS A 2012 WITH 36500 MILES ON IT. I HEARD A RATTLING NOISE AND FOUND MY DASH IS CRACKED ABOVE THE INSTRUMENT PANEL.

Incident date: Jun 1, 2015

SERVICE AIRBAG LIGHT CAME ON WHEN I RELEASED THE EMERGENCY BRAKE WHILE ON A HILL, TE VEHICLE ONLY HAD 21,000 MILES ON IT WHEN THIS HAPPENED, DEALER SAYS IT WILL COST ABOUT $1,000 TO REPLACE THE SDM DUE TO A FAILED CURRENT IN THE SDM, THIS VEHICLE HAS NEVER BEEN IN AN ACCIDENT OR AIR BAGS DEPLOYED, T... Read more

Incident date: Aug 2, 2015

TL* THE CONTACT OWNS A 2012 CHEVROLET AVALANCHE. THE CONTACT STATED THAT A CRACK DEVELOPED ON THE DASHBOARD NEAR THE PASSENGER SIDE AIR BAG. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEA... Read more

Incident date: Jul 1, 2015

2012 CHEVROLET AVALANCHE. CONSUMER WRITES IN REGARDS TO ONE OF THE VEHICLE WHEELS RUSTING FROM THE INSIDE OUT. *SMD MA 09/25 UPDATED 11/22/2017*CN

Incident date: Jun 17, 2015

TL* THE CONTACT OWNS A 2012 CHEVROLET AVALANCHE EQUIPPED WITH GOODYEAR WRANGLER TIRES, SIZE: P265/70/R17 (NA). WHILE THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT MECHANIC, IT WAS OBSERVED THAT ALL FOUR TIRES HAD BLISTERS AND THE TREAD WAS SEPARATED. THE TIRES WERE REPLACED. THE MANUFACTURER WAS ... Read more

Incident date: Oct 15, 2014

DASHBOARD ON A 2012 CHEVROLET AVALANCHE LTZ CRACKED IN THE AREA OF THE PASSENGER AIRBAG. CONCERNED THAT THIS DEFECT MAY CAUSE SHRAPNEL IN THE EVENT OF AN AIRBAG DEPLOYMENT. *TR

Incident date: Jun 16, 2014

THE STEERING WHEEL IS DIFFICULT TO TURN OR CONTROL, WENT TO DEALERSHIP TO FIX THE PROBLEM. AFTER THE DEALERSHIP ALLEGEDLY FIX THE PROBLEM, WE HAD CONTINUED PROBLEMS WITH THE STEERING (CONTROLLING THE STEERING WHEEL) AND THEN THE TRANSMISSION CAUSED THE VEHICLE TO JUMP OR SKIP GEARS, CAUSING THE VEHI... Read more

Crash 1 injured

Incident date: Jun 16, 2014

Crash 1 injured

Incident date: Jun 16, 2014

Crash 1 injured

Incident date: Apr 24, 2014

I'VE HAD A PROBLEM WITH WHEEL CORROSION. I REPORTED THIS TO GM IN NOVEMBER 2013. THEY WOULDN'T DO ANYTHING ABOUT IT. ON APRIL 24, WHILE TRAVELING OUT OF STATE, MY WHEEL SENSOR WENT OFF INDICATING LOW TIRE PRESSURE. I PULLED INTO A GARAGE. THEY INFORMED ME THE PROBLEM WAS THAT THE WHEEL WAS CORR... Read more

Incident date: Jan 18, 2012

THE ENGINE FAILS TO START SOME TIMES, THIS HAPPEN 2 TO 3 TIME A MONTH THE ENGINE CRANK OK VOLT ON BATTERY DROPS TO 10.5 VOLTS, INSTALLED NEW BATTERY, NO HELP. AFTER SETTING FOR 15 TO 20 MIN. IT WILL START, NO CHECK ENG. LITE NO CODE SET IN COMPUTER. CHEV DEALER SAID CANNOT HELP UNLESS IT HAPPEN AT... Read more

Incident date: Nov 13, 2012

TL* THE CONTACT OWNS A 2012 CHEVROLET AVALANCHE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL SHOOK VIOLENTLY AND THE VEHICLE WAS DIFFICULT TO MANEUVER. THE CONTACT ALSO MENTIONED THAT A VERY LOUD POP EMITTED FROM UNDERNEATH THE HOOD. THE VEHICLE WAS TAKEN TO A DEA... Read more

Incident date: Apr 22, 2013

TL* THE CONTACT OWNS A 2012 CHEVROLET AVALANCHE. THE CONTACT STATED THAT WHILE STANDING AT THE REAR DRIVER'S SIDE DOOR WITH THE VEHICLE PARKED AND THE ENGINE RUNNING, THE VEHICLE ROLLED AWAY AT APPROXIMATELY 20 MPH. THE CONTACT WAS KNOCKED OVER AND SUSTAINED SEVERAL INJURIES INCLUDING A CONCUSSION A... Read more

Crash 1 injured

Incident date: Feb 19, 2013

TL* THE CONTACT OWNS A 2012 CHEVROLET AVALANCHE. THE CONTACT STATED THAT PRECIPITATION WAS ENTERING THE VEHICLE AND SATURATING THE FRONT PASSENGER SIDE FLOOR BOARD. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE FRONT PASSENGER SIDE DOOR WAS RETAINING WATER. THE MANUFACTURER WAS MADE ... Read more

Incident date: May 31, 2012

TL* THE CONTACT OWNS A 2012 CHEVROLET AVALANCHE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED FOR SEVERAL SECONDS BEFORE ENGAGING. THE FAILURE OCCURRED WITHOUT ANY WARNING AND RECURRED SEVERAL TIMES. IN ADDITION, THE VEHICLE SURGED SPORADICALLY WHEN BEING DRIVEN AT A... Read more

NHTSA Safety Ratings, 2012 CHEVROLET AVALANCHE

2012 Chevrolet Avalanche SUV 4WD

Category	Rating
Rollover	3 / 5 ★★★☆☆
Rollover Risk	21.2%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2012 CHEVROLET AVALANCHE

2,079 manufacturer communications from 1219 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	302
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	207
110000 ELECTRICAL SYSTEM	173
060000 ENGINE AND ENGINE COOLING	120
356000 EQUIPMENT ADAPTIVE/MOBILITY	98
060000 ENGINE (PWS)	84
100000 POWER TRAIN	76
353000 EQUIPMENT:ELECTRICAL	74

200000 WHEELS

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

200000 WHEELS

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

140000 AIR BAGS

This service bulletin provides information on Takata Air Bag Courtesy Transportation Reimbursement Program - Applicable to GM Recalls listed in bulletin.

110000 ELECTRICAL SYSTEM

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

160000 STRUCTURE

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

118000 ELECTRICAL SYSTEM:SOFTWARE

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

160000 STRUCTURE

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

060000 ENGINE AND ENGINE COOLING

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou

350000 EQUIPMENT

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

350000 EQUIPMENT

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

070000 FUEL SYSTEM, GASOLINE

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

030000 BRAKES (PWS)

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

980000 UNKNOWN OR OTHER

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

140000 AIR BAGS

This service bulletin provides information on Takata Air Bag Completion Rate Improvement Program - Applicable to GM Recalls 14491, 14735,15040, 15041, 15043,15044, 15045, 15046, 15406,15438, 15442, 15815, 15816,15817, 15818, 15826, 17009, 1

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnosti

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

100000 POWER TRAIN

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle

060000 ENGINE AND ENGINE COOLING

160000 STRUCTURE

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

160000 STRUCTURE

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

100000 POWER TRAIN

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

060000 ENGINE AND ENGINE COOLING

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

120000 EXTERIOR LIGHTING

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di

110000 ELECTRICAL SYSTEM

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

100000 POWER TRAIN

This bulletin advises the technician that the 6L50 (MYB), 6L80 (MYC) and 6L90 (MYD) Transmission Oil Filter and Seal Kit part number 24236933 is currently transitioning from a kit to the filter (24236517) and seal (24225347) being sold indi

350000 EQUIPMENT

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking

110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

980000 UNKNOWN OR OTHER

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

350000 EQUIPMENT

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

060000 ENGINE AND ENGINE COOLING

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

020000 SUSPENSION

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the

010000 STEERING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

020000 SUSPENSION

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

100000 POWER TRAIN

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

200000 WHEELS

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

200000 WHEELS

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

200000 WHEELS

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

200000 WHEELS

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

190000 TIRES

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

110000 ELECTRICAL SYSTEM

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

350000 EQUIPMENT

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

060000 ENGINE AND ENGINE COOLING

This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.

100000 POWER TRAIN

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive

060000 ENGINE AND ENGINE COOLING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

100000 POWER TRAIN

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

350000 EQUIPMENT

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

350000 EQUIPMENT

This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.

060000 ENGINE (PWS)

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

110000 ELECTRICAL SYSTEM

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

010000 STEERING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

020000 SUSPENSION

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

100000 POWER TRAIN

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

350000 EQUIPMENT

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

060000 ENGINE AND ENGINE COOLING

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

110000 ELECTRICAL SYSTEM

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

100000 POWER TRAIN

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the

350000 EQUIPMENT

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.

150000 SEAT BELTS

This service bulletin provides information on availability for a seat belt extender.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen

160000 STRUCTURE

This service bulletin provides information on Paintless Dent Repair Process.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

110000 ELECTRICAL SYSTEM

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

100000 POWER TRAIN

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

350000 EQUIPMENT

This service bulletin describes the U.S. Dealer Special Tool Loan Program process.

192000 TIRES:SIDEWALL

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

100000 POWER TRAIN

This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.

Showing 100 of 2,079 bulletins.

NHTSA Safety Investigations, CHEVROLET AVALANCHE

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 1999

Brake line corrosion failure

The Office of Defects Investigation (ODI) received Defect Petition DP10-003 on March 2, 2010, requesting the investigation of model year (MY) 2003 Chevrolet Silverado 2500HD 4WD pickup trucks for corrosion failures of the vehicle brake lines.DP10-003 was granted and on March 30, 2010, Preliminary Ev... aluation PE10-010 was opened on more than six million model year 1999 through 2003 light trucks and sport utility vehicles manufactured and sold by General Motors Corporation (GM).On July 2, 2010, ODI received GM's response to an information request, which included GM's assessment of the frequency and safety consequences of the alleged defect. GM stated that:(1) the brake system of the subject vehicles is split front/rear and should a brake pipe suddenly fail for any reason, the affected vehicle would be capable of stopping with the pressure supplied by the remaining circuit; (2) the subject vehicles were designed to meet the hydraulic circuit partial failure requirements of Federal Motor Vehicle Safety Standards 105 and 135, Light Vehicle Brake Systems; and (3) should a brake fluid leak occur for any reason, the brake system malfunction indicator lamp (MIL) would illuminate and warn the driver before the brake fluid level was low enough to cause a loss of line pressure.ODI's and GM's analysis indicates that 85 percent of the complaints occurred on vehicles used primarily in States that use salt on the roads during Winter months (Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia and Wisconsin).Overall the complaint rates per 100,000 vehicles for Salt Belt States is 43.0 and Non-Salt Belt is 3.0.In approximately 25 percent of the complaints the brake pipe failure occurred suddenly, with no warning (i.e., no MIL, Brake Fluid Loss Warning), and resulted in extended stopping distances.In 30 of these the increase in stopping distance that resulted was a factor in the crash and in 10 others the vehicle was intentionally steered off the road or into another lane of travel in order to avoid a crash.This investigation has been upgraded to an Engineering Analysis (EA11-001) for subject vehicles sold or currently registered in Salt Belt States to further assess the scope, frequency and safety risks associated with sudden failures of corroded brake pipes that can result in decreased brake effectiveness. ODI will continue to gather information on subject vehicles outside the Salt Belt as well.Read more

PE, Closed , Model Year: 2002

CRANK POSITION SENSOR FAILURE - STALL

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE06-016) ON MAY 4, 2006 BASED ON ELEVEN VEHICLE OWNER QUESTIONNAIRES (VOQS) AND EARLY WARNING (EWR) DATA ALLEGING SUDDEN ENGINE SHUTDOWN WHILE DRIVING AS A RESULT OF CRANK POSITION SENSOR FAILURES IN MY 2001-2002 GENERAL MOT... ORS C/K PLATFORM VEHICLES EQUIPPED WITH 8.1L ENGINES.IN RESPONSE TO AN INFORMATION REQUEST LETTER SENT BY ODI, GENERAL MOTORS (GM) PROVIDED OWNER COMPLAINT INFORMATION, FIELD REPORTS AND WARRANTY CLAIM DATA BASED ON A POPULATION OF 108,338 VEHICLES. THE DATA WAS CATEGORIZED BY ENGINE STALLS WHILE DRIVING, ENGINE STALLS WITH AN UNKNOWN DRIVING CONDITION, NO START CONDITIONS AND CLAIMS WHERE IT WAS INDETERMINATE IF AN ENGINE STALL OCCURRED WHILE DRIVING.GENERAL MOTOR'S RESPONSE INCLUDED 1,213 OWNER COMPLAINTS AND FIELD REPORTS OF WHICH 289 WERE CATEGORIZED AS ENGINE STALLS WHILE DRIVING ALLEGEDLY CAUSED BY CRANK POSITION SENSOR FAILURES. GENERAL MOTORS ALSO SUBMITTED WARRANTY CLAIMS FROM ITS REGULAR WARRANTY (5 YEARS/50,000 MILES) AND FROM ITS EXTENDED WARRANTY DATABASE. FROM THE REGULAR WARRANTY DATABASE THERE WERE 3,140 CLAIMS OF CRANK POSITION SENSOR REPLACEMENT OF WHICH 147 CLAIMS WERE FROM CONSUMERS ALLEGING ENGINE STALL WHILE DRIVING.GM STATED THAT 2,841 OF THE CLAIMS WERE INDETERMINATE IF AN ENGINE STALL OCCURRED WHILE DRIVING.FROM ITS EXTENDED WARRANTY DATABASE, GM SUBMITTED 1,561 CLAIMS OF CRANK POSITION SENSOR FAILURE THAT IT ALSO STATED WERE INDETERMINATE AS TO WHETHER AN ENGINE STALL OCCURRED WHILE DRIVING.IN TOTAL, GM REPORTS 4,701 CLAIMS OF CRANK POSITION SENSOR FAILURE COMBINING REGULAR WARRANTY AND EXTENDED WARRANTY.SIMILAR TO GM'S STATISTICAL ANALYSIS, ODI'S ANALYSIS SHOWED THAT THE FAILURE RATE FOR WARRANTY CLAIMS OF ENGINE STALL WHILE DRIVING AT THREE YEARS IN SERVICE IS LOW (LESS THAN 1%).HOWEVER, FURTHER ANALYSIS DETERMINED THAT THE MY 2001 VEHICLE BUILD PERIOD FROM MAY 2000 THROUGH OCTOBER 2000 HAD SIGNIFICANTLY HIGHER (MORE THAN FOUR TIMES) CRANK POSITION FAILURE RATES IN BOTH CONSUMER COMPLAINT DATA AND WARRANTY CLAIM DATA THAN IN THE BUILD PERIOD FROM NOVEMBER 2000 THROUGH JULY 2001.ADDING THE CLAIMS OF KNOWN ENGINE STALL WHILE DRIVING AND CLAIMS WHERE ENGINE STALL WAS INDETERMINATE, THE FAILURE RATE AT THREE YEARS IN SERVICE FOR THIS POPULATION IS OVER 6%.AN ENGINEERING ANALYSIS (EA06-016) HAS BEEN OPENED TO FURTHER ASSESS THE FREQUENCY AND POTENTIAL SAFETY CONSEQUENCES ASSOCIATED WITH THE ALLEGED DEFECT IN VEHICLES BUILT FROM MAY 2000 THROUGH OCTOBER 2000.Read more

DP, Closed , Model Year: 2000

PARKING BRAKE FAILURE

ODI'S REVIEW OF COMPLAINT DATA RECEIVED SINCE THE CLOSE OF EA04-011 REVEALED NO INDICATION THAT THE INVESTIGATION SHOULD BE RE-OPENED.MORE DETAILS CAN BE FOUND IN THE FEDERAL REGISTER NOTICE ENCLOSED IN THE DP05-009 PUBLIC FILE.ODI RESERVES THE RIGHT TO REOPEN THE INVESTIGATION IN THE FUTURE SHOULD ... Read more

EA, Closed , Model Year: 2000

HYDRAULIC PUMP FAILRES

GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECT... Read more

CHEVROLET AVALANCHE - All Years Overview

Complete safety history for the CHEVROLET AVALANCHE across all model years (2002, 2013).

45 Total Recalls

2,474 Total Complaints

4 Investigations

109 Reported Crashes

21 Reported Fires

12 Reported Deaths

CHEVROLET AVALANCHE - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2013	2	105	View
2012 (current)	3	43
2011	3	161	View
2010	4	147	View
2009	5	96	View
2008	4	323	View
2007	4	493	View
2006	1	14	View
2005	3	85	View
2004	6	202	View
2003	6	238	View
2002	4	562	View
2001	0	2	View
2000	0	2	View

Other CHEVROLET Models

Model	Recalls	Complaints
SUBURBAN	246	10,458	View
TAHOE	240	12,622	View
MALIBU	216	29,080	View
SILVERADO 1500	200	22,534	View
CORVETTE	187	6,308	View
CAMARO	179	4,298	View
SILVERADO	159	10,964	View
SILVERADO 3500	152	1,409	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2012 CHEVROLET AVALANCHE

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2012 CHEVROLET AVALANCHE

Safety Technology

Technical Service Bulletins, 2012 CHEVROLET AVALANCHE

Most Affected Components

NHTSA Safety Investigations, CHEVROLET AVALANCHE

CHEVROLET AVALANCHE - All Years Overview

CHEVROLET AVALANCHE - Year by Year

Other CHEVROLET Models