2014 BMW 328I

So, the N20 2.0L motors are known to have prematurely failing plastic chain guides and a weak hydraulic tensioner, leading to whine, rattles, and potential engine failure. BMW improved the issue in the 2015 or newer models which have more robust timing chain guides and Tensioners. The fix involves replacing the entire timing chain assembly (guides, chain, tensioner) with updated, more durable parts and cleaning the oil pump/pan of debris. Which the 2015 and newer models have this fix. 2014 and older models with the N20 suffer from failing parts due to a design flaw. Since the The BMW N20 engine (2012–early 2015 328i) does suffer from premature timing chain guide failure, leading to oil pump failure and catastrophic engine failure. There should be a recall with these older models. And there should be a fix for them. BMW design this motor and the only remedy the issue in the newer models 2015 or newer. So anyone that doesn't have a 2015. Their N20 is basically a ticking time bomb.

Vehicle is under Recall 24V-608 for a fire risk. The vehicle has suffered the exact failure described (Overheating, Limp Mode, and Smoke/Thermal Event). Dealership (BMW of Pleasant Grove Utah) is refusing to replace the failed water pump, offering only a 'protective shield' which does not fix the current failure. This is a failure to provide a free and effective remedy for a known safety defect. A code was discovered when the senior advisor at this location ran the scanner, and displayed a "coolant pump switch-off due to locking" which the senior advisor tried to deflect as a physical object blocking the pump or some other mysterious issue. The issue was confirmed at a reputable maintenance shop earlier in the day before towing to BMW dealership. The senior advisor at BMW of Pleasant Grove is attempting to put me back in the road in a high safety risk vehicle.

The contact owns a 2014 BMW 328I. The contact stated that while attempting to register the vehicle in the State of California, the contact was made aware that the VIN was included in NHTSA Campaign Number: 24V608000(Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The dealer informed the contact that the vehicle could not be registered until the recall had been serviced. The manufacturer was made aware of the issue and confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. 

The contact owns a 2014 BMW 328I. The contact stated that while attempting to register the vehicle in the State of California, the contact was made aware that the VIN was included in NHTSA Campaign Number: 24V608000(Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The dealer informed the contact that the vehicle could not be registered until the recall had been serviced. The manufacturer was made aware of the issue and confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. 

Thermostat was a recall back then, brought it to the dealer they fixed it and now it has come back, i brought it to a mechanic to fix it, and it came back again one more time. thermostat is staying stuck open. safety recall with emissions

I went to Lakeland bmw, for my recall, they only put a shield up for the recall instead of changing out my water pump which was draining my battery. Now they are trying to charge me for a whole water pump installation even after I informed them that it was supposed to be changed out when I came in for a the recall due too it causing a battery drain.

I went to Lakeland bmw, for my recall, they only put a shield up for the recall instead of changing out my water pump which was draining my battery. Now they are trying to charge me for a whole water pump installation even after I informed them that it was supposed to be changed out when I came in for a the recall due too it causing a battery drain.

The water pump is draining my battery, the bmw dealership said they fixed the recall but it has not been fixed. They told me I needed a new battery which was replaced & now it’s back at the shop for a dead battery again.

Mid-mounted Dash/Display Screen has Delaminated, rendering “rear backup camera display” unusable. Delaminating has progressed over time, rendering screen virtually unusable. Since the camera display is unusable, there is immediate danger that the driver might not see an object immediately behind the vehicle, such as a child, and back into/over, causing injury or death. Note: while watching a YouTube video of ANOTHER BMW vehicle, the same phenomenon, mid-mounted (a BMW i8) display delaminated, was shown, meaning this is NOT unique to my vehicle.

Safety Concern Regarding Left Rear Brake and Turn Light Malfunction in a BMW 328i I want to outline a significant safety concern related to the electrical system. specifically involving the left rear brake and turn signal lights. For several months, intermittent warnings indicated a malfunction in these lights. On New Years, the warnings ceased to be intermittent, and the lights failed completely. Upon inspection, it was discovered that the ground pin within the wiring harness had melted off the tail light connector and fused into the harness itself. The melting of a wiring pin is a critical issue that indicates an electrical fault, likely due to excessive current or resistance, and presents a serious safety risk. The fact that a core safety feature of the vehicle—the brake and turn lights—failed completely due to this issue is a significant concern. This type of malfunction can lead to a rear-end collision, as drivers behind the vehicle would not be properly alerted to braking or turning maneuvers. This situation is not merely an inconvenience but a potential public health and safety hazard. The failure of vehicle safety components, particularly those responsible for signaling, directly increases the risk of motor vehicle accidents, which are a leading cause of injury and death. NHTSA is responsible for ensuring vehicle safety, and the failure of vehicle lighting systems due to a manufacturing or design defect is a violation of these standards and a common factor in accidents (FHA, 2025). this specific issue with my BMW 328i is not an isolated incident. Research into technical service bulletins and consumer complaints reveals that melted wiring harnesses and bulb carriers in the rear taillight assemblies are a known, recurring problem. The prevalence of this issue strongly suggests a systemic design or manufacturing flaw that puts drivers and the public at risk. As a known defect, the failure to address it could lead to significant legal and financial consequence

Safety Concern Regarding Left Rear Brake and Turn Light Malfunction in a BMW 328i I want to outline a significant safety concern related to the electrical system. specifically involving the left rear brake and turn signal lights. For several months, intermittent warnings indicated a malfunction in these lights. On New Years, the warnings ceased to be intermittent, and the lights failed completely. Upon inspection, it was discovered that the ground pin within the wiring harness had melted off the tail light connector and fused into the harness itself. The melting of a wiring pin is a critical issue that indicates an electrical fault, likely due to excessive current or resistance, and presents a serious safety risk. The fact that a core safety feature of the vehicle—the brake and turn lights—failed completely due to this issue is a significant concern. This type of malfunction can lead to a rear-end collision, as drivers behind the vehicle would not be properly alerted to braking or turning maneuvers. This situation is not merely an inconvenience but a potential public health and safety hazard. The failure of vehicle safety components, particularly those responsible for signaling, directly increases the risk of motor vehicle accidents, which are a leading cause of injury and death. NHTSA is responsible for ensuring vehicle safety, and the failure of vehicle lighting systems due to a manufacturing or design defect is a violation of these standards and a common factor in accidents (FHA, 2025). this specific issue with my BMW 328i is not an isolated incident. Research into technical service bulletins and consumer complaints reveals that melted wiring harnesses and bulb carriers in the rear taillight assemblies are a known, recurring problem. The prevalence of this issue strongly suggests a systemic design or manufacturing flaw that puts drivers and the public at risk. As a known defect, the failure to address it could lead to significant legal and financial consequence

The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2014 BMW 328I. The contact stated that while his son was driving at an undisclosed speed, the engine overheated. An alarm sound was coming from the vehicle. An unknown warning light was illuminated, and there was smoke coming from under the hood. The contact's son was able to pull over to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the water pump had failed and needed to be replaced. The vehicle was repaired. The mechanic called the BMW dealer to order the parts and asked if there was a recall for the water pump, and was informed that there was no recall for the water pump issued by BMW. Upon further investigation, the contact found a recall on the NHTSA.gov website issued by BMW for the water pump. The manufacturer was made aware of the failure and confirmed that there was a recall associated with the VIN. The manufacturer informed the contact that to receive a reimbursement, the contact needed to contact a local BMW dealer to verify that the recall repair was completed. The vehicle was taken to the dealer, and the contact was informed that the original water pump was needed to complete the inspection. The contact informed the dealer that he no longer had the original part. Several weeks later, the contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). The manufacturer denied the claim for reimbursement since the repair was not completed at a BMW dealer. The failure mileage was approximately 96,000.

The contact owns a 2014 BMW 328I. The contact stated that while his son was driving at an undisclosed speed, the engine overheated. An alarm sound was coming from the vehicle. An unknown warning light was illuminated, and there was smoke coming from under the hood. The contact's son was able to pull over to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the water pump had failed and needed to be replaced. The vehicle was repaired. The mechanic called the BMW dealer to order the parts and asked if there was a recall for the water pump, and was informed that there was no recall for the water pump issued by BMW. Upon further investigation, the contact found a recall on the NHTSA.gov website issued by BMW for the water pump. The manufacturer was made aware of the failure and confirmed that there was a recall associated with the VIN. The manufacturer informed the contact that to receive a reimbursement, the contact needed to contact a local BMW dealer to verify that the recall repair was completed. The vehicle was taken to the dealer, and the contact was informed that the original water pump was needed to complete the inspection. The contact informed the dealer that he no longer had the original part. Several weeks later, the contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). The manufacturer denied the claim for reimbursement since the repair was not completed at a BMW dealer. The failure mileage was approximately 96,000.

The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328i. The contact stated that the check engine warning light was previously illuminated. The contact received notification of NHTSA Campaign Number 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000. Parts distribution disconnect.

The contact owns a 2014 BMW 328i. The contact stated that the check engine warning light was previously illuminated. The contact received notification of NHTSA Campaign Number 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000. Parts distribution disconnect.

The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328i. The contact stated that while coming to a stop, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the fuel pump module had failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328i. The contact stated that while coming to a stop, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the fuel pump module had failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328i. The contact stated that while coming to a stop, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the fuel pump module had failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000. VIN tool confirms parts not available.

The recall for this car part has been made public for 10 months and there is still not a remedy available. Considering the issue potentially being a fire hazard, I find this unacceptable and alarming. Since being notified of the news, I now have white smoke/steam coming out from the hood at times, which worries me as this is one of the possible effects from the recall. A BMW dealership will not take the car in if there is no resolution to this and it would be an out-of-pocket expense. I would understand all recalls take some time but it has been nearly a year and there have been no updates throughout this process.

The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling; Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling; Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328I. The contact stated that the air conditioning system was inoperable, and the vehicle was overheating while driving. The contact stated that the failure had increased, and the engine overheated upon starting. Additionally, the contact stated that the vehicle had failed to start and was undrivable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328I. The contact stated that the air conditioning system was inoperable, and the vehicle was overheating while driving. The contact stated that the failure had increased, and the engine overheated upon starting. Additionally, the contact stated that the vehicle had failed to start and was undrivable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000. VIN tool confirms parts not available.

Manufacturer has yet to remedy recall. No timeframe for a solution

The contact owns a 2014 BMW 328I. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with a fuel pressure low warning message displayed. The vehicle was towed to the dealer where it was diagnosed that the fuel pump module had failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System ); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer confirmed that parts were not available. The manufacturer was made aware of the failure. The approximate failure mileage was 65,000. VIN tool confirms part not available.

The contact owns a 2014 BMW 328I. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with a fuel pressure low warning message displayed. The vehicle was towed to the dealer where it was diagnosed that the fuel pump module had failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System ); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer confirmed that parts were not available. The manufacturer was made aware of the failure. The approximate failure mileage was 65,000. VIN tool confirms part not available.

The contact owns a 2014 BMW 328I. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with a fuel pressure low warning message displayed. The vehicle was towed to the dealer where it was diagnosed that the fuel pump module had failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System ); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer confirmed that parts were not available. The manufacturer was made aware of the failure. The approximate failure mileage was 65,000. VIN tool confirms part not available.

The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328i. The contact stated while driving at 45 MPH, the temperature gauge warning light illuminated, and the engine started to overheat. The contact stated that the accelerator pedal became inoperable. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 160,000. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328i. The contact stated while driving at 45 MPH, the temperature gauge warning light illuminated, and the engine started to overheat. The contact stated that the accelerator pedal became inoperable. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 160,000. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328i. The contact stated while driving at 45 MPH, the temperature gauge warning light illuminated, and the engine started to overheat. The contact stated that the accelerator pedal became inoperable. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 160,000. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

A remedy still has not been offered for the coolant pump.

A remedy still has not been offered for the coolant pump.

The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that a second notice would be mailed when parts became available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that a second notice would be mailed when parts became available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 BMW 328i. The contact stated that while stopped at a red light, another vehicle crashed into the entire rear at 50 MPH causing the contact's vehicle to spin around twice and come to a stop in the middle of the street. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a tow yard. A police report was filed. The vehicle was not destroyed. Two people were injured, the contact was seated in the driver's seat, and his brother was seated in the front passenger seat. No one else outside of the vehicle was injured. The contact and his brother received injuries to both their heads and backs. Medical treatment was not needed for the injuries. The vehicle was taken to a local body shop where the vehicle was repaired. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.

The engine coolant pump is affected in my vehicle. There is a current recall issued on my vehicle with no available remedy. The recall was issued back in August, which means it has been 6 months. This is my form of transportation to work and also to school. I have contacted my local dealership and they are not sure when they will get the part in. They want me to pay $195 per hour for a diagnostic first to see if they can expedite the part needed. With this being said they will not offer me a loaner vehicle and says I am responsible for my own form a transportation. I was driving my vehicle on February 11th around 5:45PM when my vehicle suddenly stopped in the middle of a roundabout. I yielded oncoming traffic, thankfully I was able to shift over into the grass in time before anyone else entered the roundabout. My check engine light came on and it started to overheat, which I have never had that issue since the recall was issued. It started smoking from under my hood so I let it cool before I attempted to drive it again to return home. The following day I was able to start my vehicle up and I took it to Take 5 to get an oil change and a coolant flush thinking that may be the issue. The mechanic advised me since the coolant they use is standard coolant and I need premium he would not perform it. He ran my codes and the issue that popped up was the current recall on my vehicle. This is the first time I have experienced any issues since the recall has been issued. I am now left with a vehicle that is not able to be driven.