2003 AUDI A6

7 recalls — 50 complaints

11V267000 May 3, 2011
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2001-2004 AUDI A6, MODEL YEAR 2002-2003 S6 AND MODEL YEAR 2003 RS6 VEHICLES EQUIPPED WITH 4.2L ENGINES AND MANUFACTURED FROM JUNE 19, 2001, THROUGH JUNE 8, 2004. THE AGING OF THE PLASTIC MATERIAL IN THE FUEL TANK ROLLOVER VALVE COMBINED WITH BENDING STRESS FROM THE ALUMINUM VENTILATION LINE TO THE ROLLOVER VALVE NIPPLE MAY LEAD TO CRACKING OF THE NIPPLE. IF THIS HAPPENS, A FUEL LEAK MAY RESULT.
Remedy: DEALERS WILL REINFORCE THE NIPPLE ON THE ROLLOVER VALVE TO PREVENT LEAKAGE OR REPAIR THE CRACKING AT THE NIPPLE. THE RECALL IS EXPECTED TO BEGIN DURING JUNE 2011. OWNERS MAY CONTACT AUDI AT 1-800-822-2834.
5,992 vehicles affected
08V157000 Apr 8, 2008
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
VOLKSWAGEN IS RECALLING 68,240 MY 2001-2004 AUDI A6 QUATTRO VEHICLES EQUIPPED WITH 2.7L, 2.8L, OR 3.0L ENGINES AND MY 2001-2005 ALLROAD QUATTRO VEHICLES EQUIPPED WITH 2.7L OR 4.2L ENGINES. THE AGING OF THE PLASTIC MATERIAL IN THE FUEL TANK ROLLOVER VALVE COMBINED WITH BENDING STRESS FROM THE ALUMINUM VENTILATION LINE TO THE ROLLOVER VALVE NIPPLE MAY LEAD TO CRACKING OF THE NIPPLE. IF THIS HAPPENS, A FUEL LEAK MAY RESULT.
Remedy: DEALERS WILL REINFORCE THE NIPPLE ON THE ROLLOVER VALVE TO PREVENT LEAKAGE OR REPAIR THE CRACKING AT THE NIPPLE. THE RECALL BEGAN ON JUNE 27, 2008. OWNERS MAY CONTACT AUDI AT 1-800-822-2834.
68,240 vehicles affected
07V375000 Aug 28, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
ON CERTAIN VEHICLES EQUIPPED WITH 1.8L TURBO, 2.8L V6, OR 3.0L ENGINES, A CHANGE IN THE ELECTRICAL MOTOR COMPONENTS IN THE FUEL PUMP CAN LEAD TO AN INOPERATIVE FUEL PUMP AND, ULTIMATELY, STOPPAGE OF FUEL SUPPLY TO THE ENGINE CAUSING IT TO STALL.
Remedy: DEALERS WILL INSTALL NEW FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 28, 20007. OWNERS MAY CONTACT VW AT 1-800-222-8987 OR AUDI AT 1-800-822-2834. THIS RECALL IS A SUPPLEMENT TO A PREVIOUS CAMPAIGN (PLEASE SEE 06V017).
34,358 vehicles affected
06V198000 Jun 5, 2006
ELECTRICAL SYSTEM
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH HALOGEN LOW BEAM HEADLIGHTS, CERTAIN CONNECTOR PINS IN THE HEADLIGHT SWITCH CONNECTOR COME INTO CONTACT WITH EACH OTHER CAUSING A SHORT CIRCUIT. NOTE: VEHICLES WITH XENON LOW BEAM HEADLIGHTS ARE NOT AFFECTED BECAUSE THE CIRCUIT IN THESE VEHICLES CONTAINS A FUSE, WHICH PRECLUDES EXCESSIVE CURRENT FLOW IN THE CASE OF A SHORT CIRCUIT. AUDI S6 AND S6 AVANT VEHICLES ARE ALL EQUIPPED WITH XENON LOW BEAM HEADLIGHTS AND, THEREFORE, ARE NOT LONGER AFFECTED BY THIS RECALL.
Remedy: DEALERS WILL REROUTE THE WIRING HARNESS BY INSTALLING A JUMPER WIRING HARNESS. THE RECALL BEGAN ON DECEMBER 16, 2006. OWNERS MAY CONTACT AUDI AT 1-800-822-2834.
70,512 vehicles affected
06V017000 Jan 23, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
ON CERTAIN VEHICLES PRODUCED FROM SEPTEMBER 2002 - MARCH 2003, EQUIPPED WITH 1.8L TURBO, 2.8L V6, OR 3.0L ENGINES, A CHANGE IN THE ELECTRICAL MOTOR COMPONENTS IN THE FUEL PUMP CAN LEAD TO AN INOPERATIVE FUEL PUMP AND, ULTIMATELY, STOPPAGE OF FUEL SUPPLY TO THE ENGINE CAUSING IT TO STALL.
Remedy: DEALERS WILL INSTALL NEW FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON APRIL 10, 2006. OWNERS MAY CONTACT VW AT 1-800-222-8987 OR AUDI AT 1-800-822-2834.
74,000 vehicles affected
04V133000 Mar 18, 2004
ELECTRICAL SYSTEM
ON CERTAIN PASSENGER VEHICLES, IF A DRIVER'S KNEES PUSH AGAINST THE KNEE BOLSTER (CRASH ELEMENT) LOCATED UNDER THE DASHBOARD, IT CAN CONTACT THE HEADLIGHT SWITCH WIRING HARNESS, AND AN ELECTRICAL SHORT COULD OCCUR.
Remedy: DEALERS WILL INSTALL A PROTECTIVE COVERING ON THE KNEE BOLSTER (CRASH ELEMENT). IN ADDITION, THE WIRING HARNESS AS WELL AS THE FELT PROTECTOR ON THE LEFT SIDE OF THE DASHBOARD CARRIER WILL BE CHECKED, AND REPLACED IF NECESSARY. THE RECALL BEGAN ON JULY 26, 2004. OWNERS SHOULD CONTACT AUDI AT 1-800-822-2834.
172,866 vehicles affected
02V275000 Oct 9, 2002
AIR BAGS:FRONTAL
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 3-SPOKE SPORT STEERING WHEELS, IT IS POSSIBLE THAT THE IGNITER FOR THE DRIVER'S SIDE AIR BAG MAY NOT HAVE BEEN PROPERLY ASSEMBLED.
Remedy: DEALERS WILL REPLACE THE AIR BAGS. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS SHOULD CONTACT AUDI AT 1-800-822-2834.
170 vehicles affected
FUEL/PROPULSION SYSTEM Mar 31, 2021
THE GAS TANK OR COMPONENTS OF THE TANK ARE LEAKING GAS WHEN MORE THAN A SMALL AMOUNT OF GAS IS PUT INTO THE TANK. GAS LEAKS ALL OVER THE GROUND FROM THE TANK AND THE CABIN FILLS WITH GAS FUMES. MY 18 SON HAS BEEN DRIVING THIS CAR AND I WILL NOT ALLOW HIM OR ANYONE ELSE TO DRIVE THE CAR NOW. AFTER READING ONLINE THAT MANY PEOPLE HAVE THIS SAME PROBLEM, I AM SHOCKED THAT THIS IS NOT A RECALL WHEN IT COULD BE POTENTIALLY LIFE THREATENING AND THAT AUDI WANTS TO CHARGE 3K TO LOWER THE TANK AND REPAIR.
ENGINE May 8, 2018
TL* THE CONTACT OWNS A 2003 AUDI A6. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND THE CRANKSHAFT SENSOR WAS REPLACED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT TAKEN BACK TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS CONTACTED, BUT WAS UNABLE TO ASSIST. THE FAILURE MILEAGE WAS 149,000.
ENGINE Jan 25, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 AUDI A6. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS ON THE HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000. THE VIN WAS NOT AVAILABLE.
FUEL/PROPULSION SYSTEM Jul 11, 2017
CHECK ENGINE LIGHT ON, VEHICLE WILL NOT PASS EMISSIONS TESTING. AUDI DETERMINED THAT IT WAS DUE TO A FUEL LEAK FROM A CRACK IN THE PASSENGER SIDE REAR ROLLOVER VALVE. VEHICLE HAD BEEN RECALLED IN PAST FOR SIMILAR ISSUE (PERFORMED). TANK HAS 4 ROLLOVER VALVES, ONLY ONE (FRONT DRIVER) INCLUDED IN PRIOR RECALL. INITIAL QUOTED $3,300 TO REPLACE TANK. AUDI OFFERED TO PAY FOR REPLACEMENT TANK WITH THE EXCEPTION OF ~$600 (REPAIR ORDER ATTACHED). REPAIR COMPLETED ON 2/23/2017, CAR PASSES STATE INSPECTION. AS YOU CAN SEE BY THE "STAINING" IN THE ATTACHED PHOTO, THE LEAK WAS SIGNIFICANT DEALER THEN CALLS TO SAY THAT CAR NEEDS TO BE RETURNED TO PERFORM PRIOR RECALL ON THE NEWLY INSTALLED TANK. RECALL TO BE PERFORMED ON ONLY THE ONE ROLLOVER VALVE (DRIVER FRONT) THAT CAN BE ACCESSED WITH OUT REMOVING FUEL TANK. NOT THE VALVE THAT WAS LEAKING AND NECESSITATED THE REPLACEMENT. I REQUESTED THAT AUDI PERFORM RECALL ON ALL 4 ROLLOVER VALVES AS THEY INSTALLED A KNOWINGLY DEFECTIVE PART AND THE RISK OF ANOTHER CRACK/LEAK EXISTS. DEALER SAYS AUDI REFUSES. I HAVE MADE SEVERAL CALLS TO BOTH DEALER AND AUDI WITH NO RESPONSE FROM AUDI BEYOND A CONVERSATION WITH CUSTOMER SERVICE. CHECK ENGINE LIGHT BACK ON 5/08/2017. EMAILED DEALER ON 5/11/2017 (ATTACHED PDF) WITH MY REQUEST (AGAIN), AND HAVE RECEIVED NO CONTACT FROM AUDI. RETURNING CAR TO DEALER FOR RECALL ON THE ONE ROLLOVER VALVE ON 7/12/17. AUDI IS PUTTING THIS CAR BACK ON THE ROAD WITH THE STRONG POTENTIAL OF A FUEL LEAK.
SUSPENSION May 12, 2017
I WAS DRIVING IN LIGHT RAIN AND SAW A SMALL PUDDLE OF WATER AHEAD SO I SLOWED DOWN AND WENT THROUGH IT AT 10MPH, ALL OF THE SUDDEN MY STEERING WHEEL LOCKS UP AND IS STUCK GOING RIGHT, GRINDING NOISE CAME FROM THE FRONT DRIVERS WHEEL. I SOMEHOW MANAGED TO GET THE VEHICAL TO A FIRE STATION AND PARK IT THERE AFTER 30M AND ONLY GOING 20FT THEN ALL OF A SUDDEN WHILE I'M PRESSING THE GAS PEDDLE THE HORRIBLE GRINDING NOISE COMES BACK AND THE CAR GOES NO WHERE IN DRIVE OR REVERSE.
STEERING May 12, 2017
I WAS DRIVING IN LIGHT RAIN AND SAW A SMALL PUDDLE OF WATER AHEAD SO I SLOWED DOWN AND WENT THROUGH IT AT 10MPH, ALL OF THE SUDDEN MY STEERING WHEEL LOCKS UP AND IS STUCK GOING RIGHT, GRINDING NOISE CAME FROM THE FRONT DRIVERS WHEEL. I SOMEHOW MANAGED TO GET THE VEHICAL TO A FIRE STATION AND PARK IT THERE AFTER 30M AND ONLY GOING 20FT THEN ALL OF A SUDDEN WHILE I'M PRESSING THE GAS PEDDLE THE HORRIBLE GRINDING NOISE COMES BACK AND THE CAR GOES NO WHERE IN DRIVE OR REVERSE.
UNKNOWN OR OTHER Apr 2, 2017
SUNROOF EXPLODED WHILE TRAVELING ON THE FREEWAY.
FUEL/PROPULSION SYSTEM Nov 30, 2016
TL* THE CONTACT OWNS A 2003 AUDI A6. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A PUDDLE OF FUEL IN THE DRIVEWAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ROLLOVER VALVE HAD A CRACK, CAUSING THE FUEL TANK TO LEAK. THE VEHICLE WAS REPAIRED PER A RECALL, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE RECALL INFORMATION WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
FUEL SYSTEM, OTHER Oct 17, 2014
I HAVE 2003 AUDI A6 QUATTRO 4.2 L. I HAD IN SHOP FOR REAR BRAKES AND MECHANIC NOTED FUEL LEAKING/DRIPPING FROM FRONT DRIVERS SIDE OF PLASTIC FUEL TANK. I DID INTERNET SEARCH AND FOUND RECALL CAMPAIGN 11V267000 AND MANY COMPLAINTS REGARDING SIMILAR LEAKS. I VERIFIED MANUFACTURE DATE 4/3/(2002 OR 2003?) FROM VEHICLE WHICH FALLS IN WINDOW COVERED BY RECALL OF UNITS MANUFACTURED BETWEEN JUNE 19, 2001 THROUGH JUNE 8, 2004. I CONTACTED AUDI AMERICA AND EVENTUALLY SPOKE WITH XXXX AT [XXX]. SHE ASSURED ME THAT MY CAR WAS EITHER NOT SUBJECT TO THE RECALL OR HAD BEEN FIXED. I TOLD HER I WAS THE OWNER OF THE CAR AT THE TIME OF THE RECALL ( MAY 2011) AND MY CAR HAD NOT BEEN FIXED. SHE ROBOTICALLY REPEATED THAT MY CAR HAD EITHER BEEN FIXED OR NOT PART OF THE RECALL. I ASKED HER TO VERIFY THAT IT HAD BEEN FIXED AND SHE SAID THEY HAVE NO RECORDS TO SHOW THAT. SHE SAID I COULD CONTACT THE DEALER THAT ORIGINALLY SOLD THE CAR. I SAID WHY WOULD A DEALER IN WISCONSIN WHO SOLD THE CAR IN 2003 HAVE ANY RECORDS REGARDING A RECALL ISSUED IN 20011 WHEN I OWNED THE CAR? SHE WAS SILENT. I ASKED FOR A LIST OF ALL VINS IN THE RECALL. SHE SAID SHE COULD NOT GIVE ME THAT. SHE AGREED TO SEND ME A "RANGE" OF AFFECTED VIN'S. SHE SAID THEY MIGHT BE ABLE TO HELP ME OUT BUT I NEED TO HAVE AND EVALUATION DONE AT MY EXPENSE AT AN AUDI DEALER TO DETERMINE WHAT IS WRONG. I SAID I KNOW WHAT IS WRING, IT IS LEAKING GAS FROM THE ROLLOVER VALVE CONNECTION ON THE TANK AND REPORTED ALL OVER THE INTERNET IN AUDI FORUMS ETC. I HAVE MADE AN APPOINTMENT WITH AUDI FOR 31 OCTOBER MIN 1 HR LABOR AT $110/HR TO EVALUATE MY LEAK. THIS RECALL NEEDS TO BE ENFORCED AND AUDI NEEDS TO BE HELD ACCOUNTABLE FOR THEIR EVASIVE RESPONSES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ELECTRICAL SYSTEM Oct 10, 2014
FAILED CT EMISSIONS TEST. CHECK ENGINE LIGHT ILLUMINATED. CONFIRMED CODE TO BE P0741. INFORMED BY AUTHORIZED TECHNICIAN THAT THE TORQUE CONVERTER REQUIRES REPLACEMENT. *TR
POWER TRAIN Oct 10, 2014
FAILED CT EMISSIONS TEST. CHECK ENGINE LIGHT ILLUMINATED. CONFIRMED CODE TO BE P0741. INFORMED BY AUTHORIZED TECHNICIAN THAT THE TORQUE CONVERTER REQUIRES REPLACEMENT. *TR
FUEL SYSTEM, GASOLINE Aug 28, 2014
AT TIMES WHEN DRIVING THE CAR THE ACCELERATION BECOMES SLOW AND IT STALLS WITH A JERK LIKE IT'S GOING TO JUST STOP ALSO, WHEN THE CAR IS PUT IN REVERSE GEAR IT WILL NOT MOVE. I AM STUCK. THE PRND FLASHING ON THE DASHBOARD. I BECOME AFRAID BECAUSE THIS CAN CAUSE SERIOUS ACCIDENTS.
ENGINE AND ENGINE COOLING Aug 28, 2014
AT TIMES WHEN DRIVING THE CAR THE ACCELERATION BECOMES SLOW AND IT STALLS WITH A JERK LIKE IT'S GOING TO JUST STOP ALSO, WHEN THE CAR IS PUT IN REVERSE GEAR IT WILL NOT MOVE. I AM STUCK. THE PRND FLASHING ON THE DASHBOARD. I BECOME AFRAID BECAUSE THIS CAN CAUSE SERIOUS ACCIDENTS.
ELECTRICAL SYSTEM Aug 28, 2014
AT TIMES WHEN DRIVING THE CAR THE ACCELERATION BECOMES SLOW AND IT STALLS WITH A JERK LIKE IT'S GOING TO JUST STOP ALSO, WHEN THE CAR IS PUT IN REVERSE GEAR IT WILL NOT MOVE. I AM STUCK. THE PRND FLASHING ON THE DASHBOARD. I BECOME AFRAID BECAUSE THIS CAN CAUSE SERIOUS ACCIDENTS.
FUEL SYSTEM, GASOLINE Jun 25, 2014
TL* THE CONTACT OWNS A 2003 AUDI A6. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO RESET THE CODES BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHO INDICATED THAT THE ENGINE MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED WHILE DRIVING 60 MPH, SMOKE STARTED TO EMIT FROM THE ENGINE COMPLARTMENT. THE CONTACT MENTIONED THAT THE FIRE HAD CONSUMED AND BURNED THROUGH THE HOOD AROUND TO THE FRONT DRIVERS SIDE OF THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. NO INJURIES HAD BEEN SUSTAINED. THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN ID NUMBER: 11V267000 (FUEL SYSTEM, OTHER), NHTSA CAMPAIGN ID NUMBER: 07V375000 (FUEL SYSTEM, GASOLINE) AND NHTSA CAMPAIGN ID NUMBER: 08V157000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS DESTROYED. THE CONTACT WAS AWAITING AN INSURANCE ADJUSTOR TO INSPECT THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,434. UPDATED 08/25/14*LJ UPDATED 09/5/2014 *JS
Fire
ELECTRICAL SYSTEM Aug 26, 2013
THE FIRE STARTED UNDER DASHBOARD AS I WAS DRIVING. I STOPPED THE CAR IN THE MIDDLE OF THE ROAD AND QUICKLY JUMPED OUT THE CAR WHEN SAW A FLAME. THIS WAS THE MOST FREIGHTING EXPERIENCE IN MY LIFE. *TR
Fire
ENGINE May 15, 2013
ON MAY 3, 2013, I WAS DRIVING ON THE EXPRESSWAY AT APPROXIMATELY 10MPH. SUDDENLY, I BEGAN SMELLING SMOKE. I THOUGHT THE SMOKE WAS COMING FROM NEARBY TRUCKS. HOWEVER, SOON AFTER, SMOKE WAS PROFUSELY COMING THROUGH MY GLOVE COMPARTMENT. I PULLED OVER, TURNED THE CAR OFF, AND EXITED THE CAR. ABOUT 5 MINUTES LATER, THIS VEHICLE ENGULFED IN FLAMES, BEGINNING WITH THE HOOD! THE WIND SHIELD THEN SHATTERED APPROXIMATELY 3 MINUTES LATER. BY THIS TIME, THE FIRE DEPARTMENT ARRIVED AND BATTLED THE FIRE APPROXIMATELY 20 MINUTES. THERE WAS NO PREVIOUS SIGN THAT CAR SERVICE WAS NECESSARY. FURTHERMORE, ACCORDING TO THE DEALER AND DMV, 3 MONTHS AGO, THERE WAS A CLEAN EMISSIONS AT THE TIME OF PURCHASE. *TR
Fire
ELECTRICAL SYSTEM May 15, 2013
ON MAY 3, 2013, I WAS DRIVING ON THE EXPRESSWAY AT APPROXIMATELY 10MPH. SUDDENLY, I BEGAN SMELLING SMOKE. I THOUGHT THE SMOKE WAS COMING FROM NEARBY TRUCKS. HOWEVER, SOON AFTER, SMOKE WAS PROFUSELY COMING THROUGH MY GLOVE COMPARTMENT. I PULLED OVER, TURNED THE CAR OFF, AND EXITED THE CAR. ABOUT 5 MINUTES LATER, THIS VEHICLE ENGULFED IN FLAMES, BEGINNING WITH THE HOOD! THE WIND SHIELD THEN SHATTERED APPROXIMATELY 3 MINUTES LATER. BY THIS TIME, THE FIRE DEPARTMENT ARRIVED AND BATTLED THE FIRE APPROXIMATELY 20 MINUTES. THERE WAS NO PREVIOUS SIGN THAT CAR SERVICE WAS NECESSARY. FURTHERMORE, ACCORDING TO THE DEALER AND DMV, 3 MONTHS AGO, THERE WAS A CLEAN EMISSIONS AT THE TIME OF PURCHASE. *TR
Fire
POWER TRAIN Nov 4, 2012
TORQUE CONVERTER DISENGAGES AND POWER / RPM SURGE OCCURS. *TR
SERVICE BRAKES, HYDRAULIC Oct 9, 2012
CAR BRAKE LIGHTS ARE ON ALL THE TIME AND IT REVES ALL THE TIME. *TR
EXTERIOR LIGHTING Oct 9, 2012
CAR BRAKE LIGHTS ARE ON ALL THE TIME AND IT REVES ALL THE TIME. *TR
VEHICLE SPEED CONTROL Oct 9, 2012
CAR BRAKE LIGHTS ARE ON ALL THE TIME AND IT REVES ALL THE TIME. *TR
SERVICE BRAKES Sep 26, 2012
TL* THE CONTACT OWNS A 2003 AUDI A6 2.7 QUATTRO. THE CONTACT STATED WHILE TRAVELING 20 MPH THE ABS SYSTEM ACTIVATED CAUSING THE VEHICLE TO VEER TO THE LEFT. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 90,500.
POWER TRAIN Aug 31, 2012
TRANSMISSION STARTED TO SHUDDER AND SOMETIMES THE TRANSMISSION DOES NOT GOES TO NEUTRAL WHEN THE CAR IS STOPPED, ENGINE REVS AND IT IS DIFFICULT TO STOP. PRND DISPLAY ON DASHBOARD IS BLINKING. CHECK ENGINE LIGHT IS ON. FAULT CODE SHOWS FAILURE ON TRANSMISSION CONTROL MODULE. *TR
FUEL SYSTEM, GASOLINE Mar 26, 2012
FILLING THANK MORE THAN 2 QUARTERS WILL START SPILLING GAS, THE FUMES ARE COMING FROM THE TOP OF THE GAS THANK, DRIVER SIDE, UNDER THE REAR SEAT. *TR
FUEL SYSTEM, GASOLINE Dec 20, 2011
ON DECEMBER 18, 2011 I WAS DRIVING DOWN THE ROAD AND MY VEHICLE STALLED. I HAD MY CAR TOWED TO THE LOCAL AUDI DEALER AND WAS TOLD THAT IT NEEDED A NEW FUEL PUMP. I CONDUCTED AN INTERNET SEARCH AND DISCOVERED THAT MY AUDI HAD BEEN PART OF A RECALL AND I ASKED THE LOCAL DEALER IF THE RECALL REPAIR HAD EVER BEEN CONDUCTED, THEY TOLD ME THAT MY VEHICLE WAS NOT PART OF A RECALL. THEY TOLD ME THAT ONLY AUDI A-4'S WERE PART OF THE RECALL. HOWEVER, THE NHTSA WEBSITE SHOWS A LETTER DATED JULY 23, 2007 SENT FROM VOLKSWAGEN OF AMERICA, INC. (PARENT COMPANY OF AUDI OF AMERICA, INC.) TO [XXX] OF NHTSA NOTIFYING NHTSA THAT VW OF AMERICA IS RECALLING AND REPLACING FUEL PUMPS ON VW PASSAT'S, AUDI A-4'S AND AUDI A-6'S, ADDITIONALLY, THE LETTER LISTED A RANGE OF VIN'S FOR EFFECTED AUDI A6'S THAT INCLUDED MY VIN. IN THE AFOREMENTIONED LETTER, VW OF AMERICA TOLD NHTSA THAT 'ANY SUBJECT VEHICLE THAT IS PRESENTED FOR SERVICE TO AN AUTHORIZED VOLKSWAGEN/AUDI DEALER WILL BE REPAIRED FREE OF CHARGE. COULD SOMEONE PLEASE ASSIST ME IN CAUSING VW OF AMERICA TO DO WHAT THEY TOLD NHTSA THEY WERE GOING TO DO? VW OF AMERICA NEVER NOTIFIED ME OF THE SAFETY ISSUE OR OF THE RECALL, AND WHEN I PRESENTED THIS INFORMATION TO THE DEALER THEY STILL REFUSED TO PAY FOR THE REPAIR. AUDI ENDANGERED ME AND LIKELY OTHER CONSUMERS BY NEVER INFORMING US OF THE RECALL AND I HAVE BEEN FORCED TO PAY OVER $500 TO REPAIR A PART THAT WAS PART OF A RECALL AND WOULD BE REPAIRED FREE OF CHARGE. COULD YOU PLEASE ASSIST ME IN COLLECTING MY FUNDS FROM AUDI? ADDITIONALLY, I BELIEVE THEY SHOULD BE SUBJECT TO SIGNIFICANT PENALTIES AND FINES FOR DECEIVING NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Dec 20, 2011
TL* THE CONTACT OWNS A 2003 AUDI A6. THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE STARTED TO SHUDDER DECELERATED ABNORMALLY. THE VEHICLE WAS TOWED TO THE DEALER WHO ADVISED THE CONTACT THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 07V375000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP) BUT WAS ADVISED BY THE DEALER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000. ...UPDATE 01/20/12 *BF UPDATED 02/03/12*JB
ELECTRICAL SYSTEM Jul 13, 2011
BRAKE LIGHT SWITCH FAILURE. HAD IT FIXED, BUT THE PROBLEMS SEEMS TO BE NOT IN THE BRAKE LIGHT SWITCH ITSELF, BUT THE WIRING OR SOCKETS TO THE SWITCH. USED SAME SWITCH, BUT SOON AS CAR IS TURNED OFF AND TURNED BACK ON, SWITCH TENDS TO WORK ONLY FOR A COUPLE OF DAYS AND ABS SYSTEM SHOWS UP AGAIN WITH NO BRAKES LIGHTS AT ALL. TOOK TO AUDI DEALER IN WHICH THEY SAID THAT THERE HAS BEEN MANY PROBLEMS WITHIN THIS SYSTEM. BUT TO TOTALLY FIX THE PROBLEM WOULD RUN ANYWHERE FROM 700.00 TO 1200 DOLLARS ON A 35.00 TO 45.00 PART. NO BRAKES COULD LEAD TO SERIOUS ACCIDENTS NOT KNOWING THAT YOUR BRAKES LIGHTS ARE ACTUALLY OUT. PLEASE PLEASE RECALL THIS ISSUE ON ALL AUDI'S.
SERVICE BRAKES, ELECTRIC Jun 2, 2011
FAULTY ABS MODULE. *TR
ELECTRICAL SYSTEM May 22, 2011
2003 A6 QUATTRO AVANT 3.0 CAR RAN FINE DRIVING TO WORK. WHEN LEAVING AT END OF DAY, STARTED CAR AND IT RAN VERY ROUGH I DECIDED TO REVERSE BACK INTO PARKING SPACE AND AT THAT POINT NOTED SMOKE COMING FROM UNDER HOOD (CAR HAD RUN FOR APPROXIMATELY 20 SECONDS). TURNED OFF ENGINE, OPENED HOOD, AND FOUND THE DRIVERS SIDE REAR COIL PACK BURNING. EXTINGUISHED FLAME USING A BASEBALL CAP TO SMOTHER IT OUT. COIL PACK CONTINUED TO SMOKE AND REIGNITE DUE TO BURNING INSIDE COIL PACK. JAMMED SCREWDRIVER INTO PACK TO ROOT OUT FLAME. HAD CAR TOWED TO AUDI DEALER - AWAITING REPAIR. THERE IS AN ACTIVE RECALL CAMPAIGN FOR BAD COIL PACKS (28F2 / J1) - RECALL STATES CHECK ENGINE LIGHT MAY COME ON AND CAR WILL RUN ROUGH, FURTHER RECOMMENDS RETURING VEHICLE TO DEALER AT THAT TIME. THERE IS APPARENTLY TWO WAYS THE PACK CAN FAIL - A FAULT ON THE HIGH VOLTAGE END JUST BYPASSES THE SPARK TO THE ENGINE BLOCK CAUSING A MISFIRE. A FAULT AT THE LOW VOLTAGE END RESULTS IN A SHORT AND MOST LIKELY A FIRE. THIS POTENTIAL FOR FIRE IS UNDERSTATED BY AUDI AND SHOUD BE CLEARLY IDENTIFIED IN THE RECALL CAMPAIGN TO ENSURE THE RIGHT URGENCY IS PLACED ON THIS ISSUE. THE FACT IS, I WAS ABLE TO REACT AND EXTIGUISH THE FIRE, HAD THIS OCCURED IN OTHER CIRCUMSTANCES THE CAR WOULD MOST LIKELY HAVE COMPLETELY BURNED. *TR
Fire
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY Jan 19, 2011
JANUARY 15, 2011 RE: DEFECTIVE INVESTIGATION PE08008 AUDI 2003 A6 LEAKING FUEL FROM GAS TANK ASSEMBLY ATTACHED, PLEASE FIND EVIDENCE I REPORTED MY FUEL TANK LEAKED FUEL TO A LOS ANGELES AUDI DEALER. I BOUGHT THE CAR IN 2006 WITH 66,000 MILES AND REMAINS WITH NO DAMAGE HISTORY. IN 2008, FUEL BEGAN DRIPPING AT THE LOWER DRIVER SIDE VACUUM NIPPLE FLANGE WHICH SHIFTED OFF THE RIM OF THE FUEL TANK. WHEN THE TANK WAS FILLED PASSED HALF FULL, IT WOULD DRIP ONTO THE GROUND. THERE IS A VALID RECALL FOR MOST 2003 SEDAN MODELS AND THE 4.2L OFF-ROAD QUATTRO. THIS MODEL IS A 2003 SEDAN WITH THE 4.2L ENGINE SIZE AND SHOULD CERTAINLY BE INCLUDED IN THESE TWO RELATED RECALLS. DUE TO NO FAULT OF MY OWN, THE NATURE AND SEVERITY OF THE DEFECT, I QUESTIONED THE PROBLEM WAS A MANUFACTURES DEFECT WARRANTING REPAIR AND POTENTIAL RECALL. THEY DISAGREED, SAID IT WAS OUT OF WARRANTY AND QUOTED ME A REPAIR. VALENTINE ASSERTED THE CONDITION WAS NOTED TO MY VIN IN THEIR SYSTEM. LATER THAT YEAR, LA AUDI MADE DIFFERENT REPAIRS AND THE FUEL LEAK CONDITION WAS AGAIN PUT ON THE WORK ORDER. FINALLY IN JUNE 2010, A NEIGHBOR WROTE NOTE THE CAR WAS LEAKING FUEL. IT TANK WAS POURING FUEL AFTER FILLING TO THE THREE-QUARTERS MARK AND PARKING IN OUR SUBTERRANEAN PARKING GARAGE. REPAIR COULD NOT BE AVOIDED. BASED ON LA AUDI'S POSITION, A LOCAL MECHANIC REPLACED THE ENTIRE TANK WITH A SALVAGE ONE HE FOUND. ATTACHED ARE PHOTOS, WORK REPAIR ORDERS, A HAZARD NOTE FROM NEIGHBOR OF THE FUEL LEAK, AND SIGNED DECLARATION THESE ITEM AS AUTHENTIC AND ALL ASSERTIONS ABOVE ARE TRUTHFUL. I APPRECIATE ASSISTANCE OBTAINING RECOVERY FROM AUDI FOR THE REPAIRS AS THEY REFUSED TO WHEN PRESENTED TWICE. YOUR ASSISTANCE IN THIS MATTER IS APPRECIATED. UPDATED PORTABLE 02/18/11
FUEL SYSTEM, GASOLINE Jan 19, 2011
JANUARY 15, 2011 RE: DEFECTIVE INVESTIGATION PE08008 AUDI 2003 A6 LEAKING FUEL FROM GAS TANK ASSEMBLY ATTACHED, PLEASE FIND EVIDENCE I REPORTED MY FUEL TANK LEAKED FUEL TO A LOS ANGELES AUDI DEALER. I BOUGHT THE CAR IN 2006 WITH 66,000 MILES AND REMAINS WITH NO DAMAGE HISTORY. IN 2008, FUEL BEGAN DRIPPING AT THE LOWER DRIVER SIDE VACUUM NIPPLE FLANGE WHICH SHIFTED OFF THE RIM OF THE FUEL TANK. WHEN THE TANK WAS FILLED PASSED HALF FULL, IT WOULD DRIP ONTO THE GROUND. THERE IS A VALID RECALL FOR MOST 2003 SEDAN MODELS AND THE 4.2L OFF-ROAD QUATTRO. THIS MODEL IS A 2003 SEDAN WITH THE 4.2L ENGINE SIZE AND SHOULD CERTAINLY BE INCLUDED IN THESE TWO RELATED RECALLS. DUE TO NO FAULT OF MY OWN, THE NATURE AND SEVERITY OF THE DEFECT, I QUESTIONED THE PROBLEM WAS A MANUFACTURES DEFECT WARRANTING REPAIR AND POTENTIAL RECALL. THEY DISAGREED, SAID IT WAS OUT OF WARRANTY AND QUOTED ME A REPAIR. VALENTINE ASSERTED THE CONDITION WAS NOTED TO MY VIN IN THEIR SYSTEM. LATER THAT YEAR, LA AUDI MADE DIFFERENT REPAIRS AND THE FUEL LEAK CONDITION WAS AGAIN PUT ON THE WORK ORDER. FINALLY IN JUNE 2010, A NEIGHBOR WROTE NOTE THE CAR WAS LEAKING FUEL. IT TANK WAS POURING FUEL AFTER FILLING TO THE THREE-QUARTERS MARK AND PARKING IN OUR SUBTERRANEAN PARKING GARAGE. REPAIR COULD NOT BE AVOIDED. BASED ON LA AUDI'S POSITION, A LOCAL MECHANIC REPLACED THE ENTIRE TANK WITH A SALVAGE ONE HE FOUND. ATTACHED ARE PHOTOS, WORK REPAIR ORDERS, A HAZARD NOTE FROM NEIGHBOR OF THE FUEL LEAK, AND SIGNED DECLARATION THESE ITEM AS AUTHENTIC AND ALL ASSERTIONS ABOVE ARE TRUTHFUL. I APPRECIATE ASSISTANCE OBTAINING RECOVERY FROM AUDI FOR THE REPAIRS AS THEY REFUSED TO WHEN PRESENTED TWICE. YOUR ASSISTANCE IN THIS MATTER IS APPRECIATED. UPDATED PORTABLE 02/18/11
FUEL SYSTEM, GASOLINE Nov 3, 2010
I OWN A 2003 AUDI A6 QUATTRO 4.2L WHICH I BOUGHT USED AND HAVE DRIVEN IT SINCE 2004. ON OCTOBER 27, 2010 I STARTED SMELLING GAS AND AFTER CHECKING FOUND A LEAK AT THE BASE OF THE GAS TANK. I CHECKED THE WEB AND FOUND OUT THAT THERE IS A RECALL ON OTHER SUB-MODELS. I CALLED AUDI USA WHO CONTACTED A DEALER I CHOSE TO FIX THE PROBLEM. BUT THE DEALER IS SAYING THAT ALTHOUGH THE RECALL PROBLEM EXISTS IT IS DUE TO AN ACCIDENT WHICH HAPPENED 6 OR 7 YEARS AGO. I THINK THIS IS NOT FAIR. THANK YOU VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ELECTRONIC STABILITY CONTROL (ESC) Oct 5, 2010
I HAVE LOCKED MY BRAKES AND HAD A NEAR ACCIDENT. MY ABS AND ESP HAS STOPPED WORKING ON MY 2003 AUDI A6. I WAS TOLD THE ABS CONTROL UNITS ARE KNOWN TO GO BAD, AND WILL COST OVER A $1000 TO FIX. I CANNOT AFFORD TO FIX. IF THIS IS A WIDESPREAD PROBLEM, SHOULDN'T AUDI BE HELD ACCOUNTABLE FOR ANY TRAFFIC ACCIDENTS DUE TO FAILURE, AND SHOULD THERE BE A RECALL? *TR
SERVICE BRAKES, HYDRAULIC Oct 5, 2010
I HAVE LOCKED MY BRAKES AND HAD A NEAR ACCIDENT. MY ABS AND ESP HAS STOPPED WORKING ON MY 2003 AUDI A6. I WAS TOLD THE ABS CONTROL UNITS ARE KNOWN TO GO BAD, AND WILL COST OVER A $1000 TO FIX. I CANNOT AFFORD TO FIX. IF THIS IS A WIDESPREAD PROBLEM, SHOULDN'T AUDI BE HELD ACCOUNTABLE FOR ANY TRAFFIC ACCIDENTS DUE TO FAILURE, AND SHOULD THERE BE A RECALL? *TR
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Sep 8, 2010
2003 AUDI A6. CONSUMER STATES PROBLEMS WITH GAUGE CLUSTER *TGW THE CONSUMER STATED THE WARNING GAUGES NO LONGER FUNCTIONED AND THE MULTI-FUNCTION LIQUID CRYSTAL DISPLAY DOES NOT INDICATE READABLE INFORMATION. *JB
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY Jun 16, 2010
2003 AUDI A6. CONSUMER WRITES IN REGARDS TO FUEL LEVEL SENSOR DAMAGED DUE TO RECALL REPAIR *TGW THE CONSUMER STATED HE COMPLIED WITH THE RECALL AND TOOK HIS VEHICLE TO THE AUDI DEALER. THE DEALER FILLED THE GAS TANK; IN ACCORD WITH THE LETTER FROM AUDI. UNFORTUNATELY, AS THE CONSUMER DROVE THE 70 MILES BACK HOME, THE FUEL LEVEL DECREASED TO LESS THAT 1/4 AND THE WARNING LIGHT CAME ON. SINCE THEN, THE WARNING LIGHT COMES ON AND GOES OFF WITHOUT REGARD TO HOW MUCH FUEL IS IN THE TANK. THE CONSUMER ALSO STATED HE SMELLED GASOLINE PARTICULARLY IN THE MORNING TIME WHEN HE WENT TO HIS GARAGE. HE STATED HE WAS NOT ABLE TO RELY ON THE FUEL GAUGE BECAUSE IT SOMETIMES SHOWED FULL WHEN IT WAS LESS THAN 1/4 OF A TANK. THE CONSUMER STATED HE HAS RAN OUT OF GAS TWICE, ON A COUNTRY ROAD IN MID-WINTER. AFTER MAKING DOZENS OF FRUSTRATING CALLS TO AUDI, THEY FINALLY ARRANGED TO HAVE THE PROBLEM LOOKED AT. THE DEALER STATED THEY DIDN'T HAVE THE PART THEY NEEDED TO REPAIR THE DEFECT AND THEY WOULD CALL WHEN THE PART ARRIVED. THEY ESTIMATED THE REPAIR AT $483.64. THE CONSUMER STATED HE STILL HAS NOT HEARD FROM THE DEALER. THE CONSUMER STATED HE TOOK HIS VEHICLE TO THE DEALER WITH NO FUEL GAUGE PROBLEMS AND IT WAS RETURNED TO HIM WITH PROBLEMS. *JB
ELECTRICAL SYSTEM:IGNITION Jun 9, 2010
2003 AUDI A6. CONSUMER SEEKS REPLY FOR REQUEST FOR REIMBURSEMENT *TGW THE CHECK ENGINE LIGHT ILLUMINATED. THE CONSUMER TOOK THE VEHICLE TO A NEARBY REPUTABLE MECHANIC WHO REPLACED THE IGNITION COIL. THE CONSUMER IS SEEKING REIMBURSEMENT, SINCE AUDI ISSUED A VOLUNTARY CAMPAIGN STATING THEY WOULD REPLACE FOR FREE IF NEEDED. *JB
POWER TRAIN:AUTOMATIC TRANSMISSION Mar 15, 2010
CAR COMPLETELY STOPPED IN THE MIDDLE OF HIGHWAY AND CAR BEHIND ALMOST HIT ME. TRANSMISSION FAILED SUDDENLY. IT HAD TO BE REPLACED. RECURRING PROBLEM WITH AUDI A6 3.0 2003 CVT. *TR
SERVICE BRAKES, ELECTRIC Mar 3, 2010
BRAKE LIGHTS HAVE STOPPED WORKING. ALONG WITH ABS, TRACTION & STABILITY CONTROL. *TR
TRACTION CONTROL SYSTEM Mar 3, 2010
BRAKE LIGHTS HAVE STOPPED WORKING. ALONG WITH ABS, TRACTION & STABILITY CONTROL. *TR
ELECTRONIC STABILITY CONTROL (ESC) Mar 3, 2010
BRAKE LIGHTS HAVE STOPPED WORKING. ALONG WITH ABS, TRACTION & STABILITY CONTROL. *TR
ELECTRICAL SYSTEM Mar 3, 2010
BRAKE LIGHTS HAVE STOPPED WORKING. ALONG WITH ABS, TRACTION & STABILITY CONTROL. *TR
FUEL SYSTEM, GASOLINE Mar 2, 2010
TL*THE CONTACT OWNS 2003 AUDI A6, 2.7 QUATTRO. THE CONTACT STATED THAT A FUEL LEAK OCCURRED ON NOVEMBER 22, 1999. THE CONTACT ALSO OBSERVED FUEL LEAKING FROM THE VEHICLE WHILE DRIVING 60 MPH. THE CONTACT PARKED THE VEHICLE AND THE FUEL BEGAN LEAKING OUT OF THE VEHICLE EXCESSIVELY. THE REAR BUMPER WAS HANGING OFF OF THE VEHICLE WHEN HE RETURNED CLEAN UP THE FUEL THAT WAS LEAKING. THE CONTACT NOTIFIED THE BANK MANAGEMENT OF THE FUEL LEAK ON THEIR PROPERTY. THE POLICE AND FIRE TRUCK WERE ANONYMOUSLY NOTIFIED OF THE FUEL LEAK. THE WEATHER WAS NOT A FACTOR. THE VEHICLE WAS TOWED TO HIS RESIDENCE, THEN IT WAS TOWED TO THE LOCAL DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS NOT SYMPATHETIC TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,600 AND THE CURRENT MILEAGE WAS 84,610.
ELECTRICAL SYSTEM Feb 15, 2010
LETTER FROM AUDI CUSTOMER COMPLAINT REIMBURSEMENT SERVICE ACTION REGARDING IGNITION COIL INSPECTION/REPLACEMENT LETTER DATED JULY 2009 WAS RECEIVED AND STILL WAITING FOR AUDI OF AMERICA INC. TO NOTIFY ME IF PARTS ARE AVAILABLE AT THE LOCAL DEALER AND SINCE THEN HAVE NOT HEARD FROM THEM. PLEASE LOOK INTO THIS MATTER. THANKS *TR
POWER TRAIN:AUTOMATIC TRANSMISSION Nov 8, 2009
CAR SHUDDERS WHEN ACCELERATING MAINLY AND ALSO SLIGHTLY FELT WHEN BRAKING-DEALER RECOMMENDS REPLACEMENT TRANSMISSION. *TR
SERVICE BRAKES, ELECTRIC Sep 29, 2009
ABS CONTROL UNIT IS FAULTY ON MY AUDI A6 2003. I BELIEVE IT IS SUBJECT TO RECALL INDICATED BY THE $1800 REPAIR AND FREQUENCY OF THIS COMPLAINT ON THE INTERNET. *TR
FUEL SYSTEM, GASOLINE Jun 30, 2009
AOA HAS FAILED TO TAKE RESPONSIBILITY FOR A SAFETY RELATED DEFECT IN MY AUDI A6 FUEL SYSTEM. GIVEN A NHTSA PRODUCT SAFETY GAS STORAGE TANK RECALL, I BELIEVE AOA ARE LIABLE FOR THIS SAFETY RELATED DEFECT. ON JUNE 26TH, 2009 HOFFMAN AUDI, EAST HARTFORD CT, SERVICE MANAGER JIM ORMAN ORALLY INFORMED ME THAT AOA WILL TAKE NO FURTHER ACTION IN THIS MATTER, THE REASONS PROVIDED WERE: 1) RECALL WAS ON OTHER SIDE OF THE TANK - THIS PARTICULAR VALVE WAS NOT PART OF THE RECALL AND THEY'VE SEEN ONLY A FEW OTHERS WITH ISSUES. ?THERE WAS NO POSSIBLE WAY THIS COULD OCCUR DURING THE RECALL REPAIR.? 2) FUEL TANK WAS OUT OF 4 YEAR, 50000 MILE WARRANTY. 3) AOA DISREGARDS THE UNSAFE CONDITION CAUSED BY FUEL VAPOR/FLUID LEAKS RESULTING FROM THE DEFECTIVE/WORN OUT VALVE. IN DISCUSSION IT WAS REFERENCED THAT ?THERE WERE ONLY FOUR OTHER INSTANCES OF THIS PROBLEM? AND CITED AGE OF THE VEHICLE. I WAS TOLD THAT AFTER REVIEWING IMAGES OF MY CLAIM, THE FINAL DECISION WAS MADE BY KARL KRUG, NEW ENGLAND REGIONAL SERVICE MANAGER AOA. BACKGROUND: IN LATE 2008 I WAS MADE AWARE OF A SAFETY RECALL REGARDING THE POTENTIAL FOR FUEL TANK LEAKAGE RESULTING FROM CRACKED NIPPLES ON THIS PLASTIC GAS STORAGE TANK. A REINFORCEMENT REPAIR WAS PERFORMED ON MY VEHICLE IN DECEMBER 2008 (NHTSA CAMPAIGN ID NUMBER:08V157000). ROUGHLY ONE MONTH LATER THE CHECK ENGINE LIGHT ILLUMINATED AND THE DIAGNOSTIC FAULT CODE RELATED TO THE TANK VENTILATION SYSTEM WAS IDENTIFIED. LAST WEEK I ISOLATED THE P0456 16840 TANK VENTILATION SYSTEM PINHOLE LEAK CODE TO THE FUEL TANK. GIVEN THE COMPLEXITY OF THE VENTILATION SYSTEM IN THE FUEL TANK AREA, I DECIDED TO GET THE SYSTEM TESTED BY A DEALER. A CRACKED VALVE NIPPLE ATOP THE GAS STORAGE TANK WAS IDENTIFIED BY A VOLKSWAGEN SERVICE CENTER. I HAVE FILED A COMPLAINT WITH THE CT ATTORNEY GENERAL AND ASKED THEY FORWARD TO THE APPROPRIATE STATE AND FEDERAL AGENCIES FOR FURTHER INVESTIGATION. *TR
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY Jun 30, 2009
AOA HAS FAILED TO TAKE RESPONSIBILITY FOR A SAFETY RELATED DEFECT IN MY AUDI A6 FUEL SYSTEM. GIVEN A NHTSA PRODUCT SAFETY GAS STORAGE TANK RECALL, I BELIEVE AOA ARE LIABLE FOR THIS SAFETY RELATED DEFECT. ON JUNE 26TH, 2009 HOFFMAN AUDI, EAST HARTFORD CT, SERVICE MANAGER JIM ORMAN ORALLY INFORMED ME THAT AOA WILL TAKE NO FURTHER ACTION IN THIS MATTER, THE REASONS PROVIDED WERE: 1) RECALL WAS ON OTHER SIDE OF THE TANK - THIS PARTICULAR VALVE WAS NOT PART OF THE RECALL AND THEY'VE SEEN ONLY A FEW OTHERS WITH ISSUES. ?THERE WAS NO POSSIBLE WAY THIS COULD OCCUR DURING THE RECALL REPAIR.? 2) FUEL TANK WAS OUT OF 4 YEAR, 50000 MILE WARRANTY. 3) AOA DISREGARDS THE UNSAFE CONDITION CAUSED BY FUEL VAPOR/FLUID LEAKS RESULTING FROM THE DEFECTIVE/WORN OUT VALVE. IN DISCUSSION IT WAS REFERENCED THAT ?THERE WERE ONLY FOUR OTHER INSTANCES OF THIS PROBLEM? AND CITED AGE OF THE VEHICLE. I WAS TOLD THAT AFTER REVIEWING IMAGES OF MY CLAIM, THE FINAL DECISION WAS MADE BY KARL KRUG, NEW ENGLAND REGIONAL SERVICE MANAGER AOA. BACKGROUND: IN LATE 2008 I WAS MADE AWARE OF A SAFETY RECALL REGARDING THE POTENTIAL FOR FUEL TANK LEAKAGE RESULTING FROM CRACKED NIPPLES ON THIS PLASTIC GAS STORAGE TANK. A REINFORCEMENT REPAIR WAS PERFORMED ON MY VEHICLE IN DECEMBER 2008 (NHTSA CAMPAIGN ID NUMBER:08V157000). ROUGHLY ONE MONTH LATER THE CHECK ENGINE LIGHT ILLUMINATED AND THE DIAGNOSTIC FAULT CODE RELATED TO THE TANK VENTILATION SYSTEM WAS IDENTIFIED. LAST WEEK I ISOLATED THE P0456 16840 TANK VENTILATION SYSTEM PINHOLE LEAK CODE TO THE FUEL TANK. GIVEN THE COMPLEXITY OF THE VENTILATION SYSTEM IN THE FUEL TANK AREA, I DECIDED TO GET THE SYSTEM TESTED BY A DEALER. A CRACKED VALVE NIPPLE ATOP THE GAS STORAGE TANK WAS IDENTIFIED BY A VOLKSWAGEN SERVICE CENTER. I HAVE FILED A COMPLAINT WITH THE CT ATTORNEY GENERAL AND ASKED THEY FORWARD TO THE APPROPRIATE STATE AND FEDERAL AGENCIES FOR FURTHER INVESTIGATION. *TR
FUEL SYSTEM, GASOLINE Apr 24, 2009
MY 2003 AUDI A6 QUATTRO SPUTTERED, CHOKED AND DIED AS I TRIED TO PULL INTO TRAFFIC. THE VEHICLE DID RESTART AND THEN DID THE SAME THING AS I TRIED TO PULL OUT ONTO ANOTHER ROAD, AND COMPLETELY FAILED. VEHICLE HAD TO PUSHED OUT OF TRAFFIC AND TO THE SIDE OF THE ROAD WITH ASSISTANCE, THEN TOWED TO NEARBY GARAGE. DIAGNOSED THAT FUEL PUMP WAS CAUSE OF FAILURE. MECHANIC SAID THEY COULD TAP ON THE FUEL PUMP TO GET IT TO RUN, WHICH CONFIRMED THAT IT WAS THE CAUSE OF FAILURE. I WAS ALSO ADVISED BY THE GARAGE THAT MY VEHICLE HAD BEEN SUBJECT OF FUEL PUMP RECALLS, ALTHOUGH AUDI DENIED THAT MY VEHICLE FELL UNDER THAT PARTICULAR RECALL. VERY DANGEROUS SITUATION AS I FAILED TWICE AS I WAS ENTERING TRAFFIC. IN MY OPINION, FUEL PUMPS SHOULD NOT FAIL BY 66,000 MILES. *TR