2017 AUDI A3 CABRIOLET

3 recalls — 31 complaints

19V474000 Jun 19, 2019
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2016 Audi S3 Sedan, 2015-2019 A3 Sedan and A3 Cabriolet, 2016-2018 A3 e-tron, and 2017-2019 RS3 vehicles. An improper electrical contact may cause the Passenger Occupant Detection System (PODS) to falsely detect a malfunction and deactivate the passenger air bag.
Remedy: Audi will notify owners, and dealers will replace the connector and reroute the cable, free of charge. The recall began September 12, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Audi's number for this recall is 69Z4.
138,896 vehicles affected
17V508000 Aug 16, 2017
ENGINE AND ENGINE COOLING:ENGINE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Audi A3 Cabriolet and A3 Sedan vehicles. The Engine Control Unit (ECU) software may misinterpret the flywheel rotation on engine start-up as a "knocking" condition, and the adjusted air/fuel mixture may result in an engine stall.
Remedy: Audi will notify owners, and dealers will reprogram the ECU software, free of charge. The recall began September 19, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 24DF.
8,383 vehicles affected
17V196000 Mar 22, 2017
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi A3 and S3 Sedan vehicles. In a lower-speed crash situation, the air bag control unit software may deploy the passenger frontal air bag improperly if the front seat passenger is sitting on the edge of the seat or is laying in the seat with the seat reclined. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Remedy: Audi will notify owners, and dealers will update the air bag control module software, free of charge. The recall began April 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69Q3.
11,618 vehicles affected
FUEL SYSTEM, GASOLINE Apr 12, 2024
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
POWER TRAIN Jan 13, 2023
The contact owns a 2017 Audi A3. The contact stated while driving at an undisclosed speed, the vehicle started to make abnormal sounds and inadvertently downshifted. In addition, the reduced power warning light, check engine warning light, and the ESP warning light illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
AIR BAGS Oct 14, 2022
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available. The contact stated that while driving at various speeds, the air bag warning light intermittently illuminated. The contact then stated that the passenger restraint disabled message appeared on the instrument panel making a continuous loud sound. The manufacturer was not notified of the failure. The failure mileage was approximately 66,000. Parts distribution disconnect.
AIR BAGS Sep 23, 2022
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the passenger’s side air bag off warning light was illuminated with a passenger seated in the passenger’s side seat. The manufacturer was not made aware of the issue. Parts distribution disconnect.
AIR BAGS Aug 15, 2022
The contact owns a 2017 Audi A3. The contact stated upon starting the vehicle, the air bag warning light was illuminated and the message "Air Bag Malfunction. Please Seek Audi Dealer" was displayed. The contact stated that the failure had been reoccurring intermittently. The contact became aware that the VIN was included in NHTSA Campaign Number: 21V198000 (Air Bags). However, the parts to do the recall repair were not yet available. The local dealer was contacted and informed the contact that the failure was associated with the recall. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000. Parts distribution disconnect.
AIR BAGS Jul 25, 2022
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
FUEL SYSTEM, GASOLINE:STORAGE Jul 7, 2022
The contact owns a 2017 Audi A3. The contact stated while refueling the vehicle, fuel was spilling from the fuel filler neck. The contact drove back to her residence and placed the vehicle in park(P) and noticed the odor of gasoline entering the cabin. The contact stated that the check engine warning light was illuminated. The contact exited and checked the gas cap and noticed that fuel was pouring from under the passenger’s side rear tire. The contact had the vehicle towed to a certified mechanic who diagnosed that the fuel tank needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 42,800. The consumer stated that they reached out to Audi USA/Volkswagen for a reimbursement for the replacement of the fuel tank, the request was denied.
AIR BAGS May 3, 2022
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
AIR BAGS May 2, 2022
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated upon starting the vehicle, the air bag warning light illuminated and the warning message "Air Bag Off" would illuminate though there was a passenger in the front passenger's seat. Additionally, the contact stated that the front passenger’s seat belt chime reminder would engage while driving with no passenger in the front passenger's seat. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. However, the contact received a notification from the manufacturer advising that no one should sit in the passenger’s seat while they were working on the distribution of the parts for recall repair. The vehicle was not diagnosed or repaired. The failure mileage was approximately 40,000. Parts distribution disconnect.
AIR BAGS Apr 20, 2022
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning light was illuminated. The dealer was made aware of the failure and confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 22,500. Parts distribution disconnect.
AIR BAGS Apr 4, 2022
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while operating the vehicle, the passenger’s side air bag warning light was displayed and an audible alert was heard while driving. The failure mileage was 55,000. Parts distribution disconnect.
AIR BAGS Dec 8, 2021
The contact owns a 2017 Audi A3. The contact stated that the air bag warning light was illuminated. There was an abnormal buzzing sound detected. The contact received notification of NHTSA campaign number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified but, no further assistance was provided. The failure mileage was unknown. VIN tool confirms parts not available.
POWER TRAIN Nov 16, 2021
The contact owns a 2017 Audi A3. The contact stated that while placing the gear shifter into PARK, the vehicle would reverse. The "Put Vehicle In Park Immediately" warning message was displayed, and the check engine warning light was illuminated. The vehicle was towed to the contact's residence. The contact was able to restart the vehicle and drive it to the dealer. The vehicle was not diagnosed or repaired. The dealer-scheduled for the vehicle to be towed to an authorized dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.
SEAT BELTS Oct 8, 2021
The contact owns a 2017 Audi A3. The contact stated that the front driver’s side seat belt buckle locking mechanism malfunctioned, and the seat belt could not be securely latched. The vehicle was taken to the local dealer who diagnosed that the seat belt needed to be replaced. The failure was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 65,000.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION Jul 30, 2021
2017 AUDI A3. CONSUMER WRITES IN REGARDS TO PASSENGER OCCUPANT DETECTION SYSTEM SAFETY RECALL. THE CONSUMER STATED THE DEALER ADVISED THERE WAS NO FIX FOR THE PODS SYSTEM AND IT WAS UNKNOWN WHEN IT WOULD BE AVAILABLE. THE CONSUMER WAS UNABLE TO USE THE PASSENGER SEAT.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER Jul 30, 2021
2017 AUDI A3. CONSUMER WRITES IN REGARDS TO PASSENGER OCCUPANT DETECTION SYSTEM SAFETY RECALL. THE CONSUMER STATED THE DEALER ADVISED THERE WAS NO FIX FOR THE PODS SYSTEM AND IT WAS UNKNOWN WHEN IT WOULD BE AVAILABLE. THE CONSUMER WAS UNABLE TO USE THE PASSENGER SEAT.
AIR BAGS Jul 1, 2021
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign number: 21V198000 (Air Bags). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for the repair. The contact had not experienced a failure. Vin tool confirms parts not available. Due to the Issue with the recall, loss of use of the passenger seat, and a transmission issue, I decided to trade my 2017 Audi A3 in for a more reliable and safer car. P0DS & thermostat were replaced. That was in November of last year. I believe I am entitled to compensation for loss of use under the State's Lemon Law.
AIR BAGS Sep 16, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2017 AUDI A3. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V474000 (AIR BAGS) WAS RECEIVED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS CONTACTED IN REFERENCE TO THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
ENGINE Apr 19, 2019
I WILL BE DRIVING AND STOP AT A STOP SIGN AND WHEN I GO LET MY FOOT OFF THE BREAK TO START DRIVING AGAIN MY CAR THEN SPAZZES AND SAYS PLEASE SHIFT CAR INTO PARK AND I AM UNABLE TO DIVE MY CAR AND I HAVE TO RESTART IT A FEW TIMES TO BE ABLE TO DRIVE AGAIN. IT IS VER SCARY BECAUSE EVERY TIME IT HAPPENS I AM IN THE MIDDLE OF TRAFFIC AND I CAN'T MOVE. IT'S ALWAYS HAPPENED WHEN I AM AT A LIGHT OR A STOP SIGN. IT HAS HAPPENED A TOTAL OF 10 TIMES SINCE I HAVE HAD MY CAR AND WHEN I BROUGHT IT TO AUDI THEY TOLD ME THERE'S NOTHING WRONG WITH MY CAR
VISIBILITY/WIPER Dec 22, 2017
THE CAR PURCHASED IN DEC 2016. WHEN DRIVING THE VEHICLE WHEN IT WAS RAINING OUTSIDE; DRIVERS VISIBITY REDUCED GREATLY, MAKING THE CAR UNSAFE TO DRIVE. AUDI REPLACED THE WIPERS BUT DENIED THERE WAS ANY PROBLEM! THOUGH, AVOIDING DRIVING IN THE RAIN, I COMPLIANED TO AUDI SEVERAL TIMES. IT WAS IN AUGUST OF 2017, WHEN AUDI FINALLY ADMITTED TO ME, THEY HAVE A PROBLEM WITH THE WINDSHIELD. THEIR SOLUTION WAS TO PUT SOME "FILM" ON THE WINDSHEILD" IN MY VIEW, THERE SHOULD BE A MAJOR RECALL ON ALL 2017 AUDI A3 FOR WINDSHEILD REPLACEMENT. DOES ANYONE KNOW, HOW MANY ACCIDENTS WERE CAUSED IN THIS VEHICLE DUE TO POOR VISIBILTY? PLEASE INVESTIGATE THIS MATTER. I TRULY BELEIVE THIS IS A SERIOUS PROBLEM. ALSO, IF A "FILM" IS APPLIED WILL THAT COMPROMISE THE INTEGRITY OF THE WINDSHEILD IN THE FUTURE? WHTA IF THE FILM WEARS OFF, ETC. MY WINDSHIELD CRACKED, THE DEALER SAYS ROAD DEBRIS CAUSED IT.
ENGINE Oct 12, 2017
TL* THE CONTACT OWNS A 2017 AUDI A3. THE CONTACT STATED THAT THE DEALER (AUDI WEST HOUSTON, 15865 KATY FWY, HOUSTON, TX 77094, (855) 627-2941) MADE NO MENTION OF NHTSA CAMPAIGN NUMBER: 17V508000 (ENGINE AND ENGINE COOLING) BEFORE SELLING THE VEHICLE. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V196000 (AIR BAGS) OF WHICH THE CONTACT WAS NOT NOTIFIED. THE MANUFACTURER AND THE DEALER (AUDI CENTRAL HOUSTON, 2120 SOUTHWEST FWY, HOUSTON, TX 77098, (855) 627-5368) STATED THAT THE RECALL REPAIRS WERE NOT COMPLETED PRIOR TO SELLING THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AIR BAGS Oct 12, 2017
TL* THE CONTACT OWNS A 2017 AUDI A3. THE CONTACT STATED THAT THE DEALER (AUDI WEST HOUSTON, 15865 KATY FWY, HOUSTON, TX 77094, (855) 627-2941) MADE NO MENTION OF NHTSA CAMPAIGN NUMBER: 17V508000 (ENGINE AND ENGINE COOLING) BEFORE SELLING THE VEHICLE. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V196000 (AIR BAGS) OF WHICH THE CONTACT WAS NOT NOTIFIED. THE MANUFACTURER AND THE DEALER (AUDI CENTRAL HOUSTON, 2120 SOUTHWEST FWY, HOUSTON, TX 77098, (855) 627-5368) STATED THAT THE RECALL REPAIRS WERE NOT COMPLETED PRIOR TO SELLING THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
SEAT BELTS Sep 14, 2017
THE SHOULDER STRAP OF THE FRONT SEAT BELT IS A FEW INCHES FROM MY BODY WHEN FASTENED. I AM TALL AND SKINNY SO THIS MAY NOT BE AN ISSUE WITH OTHER BODY TYPES. THE PROBLEM IS DUE TO A RIGID SEAT BELT RECEPTACLE THAT IS TILTED FORWARD AND FIXED IN PLACE. EVERY OTHER AUDI MODEL HAS A FLEXIBLE SEAT BELT RECEPTACLE WHICH ALLOWS THE SHOULDER STRAP TO FIT SNUGLY AGAINST MY BODY. ONLY THE A3 HAS THIS ISSUE. I HAVE THE SEAT BACK AS FAR FORWARD AS IS COMFORTABLE.
FUEL/PROPULSION SYSTEM Jul 14, 2017
I PURCHASED THIS VEHICLE FOR MY 18 YEAR OLD DAUGHTER AS A PARENT YOU WANT TO HAVE YOU CHILD AS SAFE AS POSSIBLE.THE VEHICLE IS ANYTHING BUT SAFE. AS A MATTER OF FACT IT'S AN ACCIDENT WAITING TO HAPPEN. OR WORST A FATALITY.THE VEHICLE WHILE DRIVING JUST TURNS OFF. IT WASN'T EVEN A MONTH INTO OWNING THE BRAND NEW VEHICLE THAT ISSUES STARTED TO ARISE. WHILE REVERSING OUT OF A PARKING SPOT, THE VEHICLE STOPPED WITHOUT ANY WARNING.ABOUT 4 WEEKS LATER, WHILE ENTERING THE EXPRESSWAY,ONCE AGAIN THE VEHICLE WITHOUT WARNING COMPLETELY TURN OFF. BY A MIRACLE OF GOD MY DAUGHTER DID NOT GET INTO AN ACCIDENT. A VERY DANGEROUS SITUATION AS MANY OTHER VEHICLES ARE DRIVING AT HIGH SPEEDS. ON 3/31/17 THE VEHICLE WAS TAKE TO THE COLLECTION,WHERE THEY COULD NOT TELL ME EXACTLY WHAT THE PROBLEM WAS SINCE THEY THEMSELVES HAD NO CLUE. BUT THEY DID TELL ME THAT THERE WAS DEFINITELY A PROBLEM SINCE WHEN THEY CONNECTED THE VEHICLE TO THE COMPUTER IT GAVE SPORADIC ERROR CODES. I WAS TOLD THAT AUDI CORPORATE OFFICE WAS CONTACTED AND THEY ADVISED THE COLLECTION TO INSPECT THE FUEL SYSTEM AND HOSE, ELECTRICAL WIRING, AND VEHICLE PROGRAM ALL OF WHICH I WAS TOLD WAS DONE. ON 4/27/17 ANOTHER INCIDENT OCCURRED. WHILE AT A TRAFFIC LIGHT, MAKING A LEFT HAND TURN, THE VEHICLE STOPPED. THE VEHICLE BEHIND MY DAUGHTER WAS ALSO TURNING RIGHT BEHIND HER AND ALMOST REAR ENDED HER SINCE EVEN THE BRAKE LIGHTS WERE NOT WORKING T. IN THE MIDDLE OF THE TRAFFIC INTERSECTION, THE VEHICLE WAS NOT RESPONDING TO THE SHIFTING OF GEARS OR TO THE ACCELERATOR. AT THIS POINT THAT VEHICLE WAS NOT RESPONDING AT ALL LEAVING MY DAUGHTER STRANDED IN THE MIDDLE OF ONCOMING CARS AND AGITATED DRIVERS AROUND HER. THE COLLECTION HAD THE VEHICLE TOWED BACK TO THEIR SHOP WHERE IT HAS BEEN EVER SINCE. NO ONE, NOT EVEN AUDI'S CORPORATE HEAD ENGINEER HAS BEEN ABLE TO FIGURE OUT WHAT IS WRONG WITH THE VEHICLE.
ENGINE Jul 14, 2017
I PURCHASED THIS VEHICLE FOR MY 18 YEAR OLD DAUGHTER AS A PARENT YOU WANT TO HAVE YOU CHILD AS SAFE AS POSSIBLE.THE VEHICLE IS ANYTHING BUT SAFE. AS A MATTER OF FACT IT'S AN ACCIDENT WAITING TO HAPPEN. OR WORST A FATALITY.THE VEHICLE WHILE DRIVING JUST TURNS OFF. IT WASN'T EVEN A MONTH INTO OWNING THE BRAND NEW VEHICLE THAT ISSUES STARTED TO ARISE. WHILE REVERSING OUT OF A PARKING SPOT, THE VEHICLE STOPPED WITHOUT ANY WARNING.ABOUT 4 WEEKS LATER, WHILE ENTERING THE EXPRESSWAY,ONCE AGAIN THE VEHICLE WITHOUT WARNING COMPLETELY TURN OFF. BY A MIRACLE OF GOD MY DAUGHTER DID NOT GET INTO AN ACCIDENT. A VERY DANGEROUS SITUATION AS MANY OTHER VEHICLES ARE DRIVING AT HIGH SPEEDS. ON 3/31/17 THE VEHICLE WAS TAKE TO THE COLLECTION,WHERE THEY COULD NOT TELL ME EXACTLY WHAT THE PROBLEM WAS SINCE THEY THEMSELVES HAD NO CLUE. BUT THEY DID TELL ME THAT THERE WAS DEFINITELY A PROBLEM SINCE WHEN THEY CONNECTED THE VEHICLE TO THE COMPUTER IT GAVE SPORADIC ERROR CODES. I WAS TOLD THAT AUDI CORPORATE OFFICE WAS CONTACTED AND THEY ADVISED THE COLLECTION TO INSPECT THE FUEL SYSTEM AND HOSE, ELECTRICAL WIRING, AND VEHICLE PROGRAM ALL OF WHICH I WAS TOLD WAS DONE. ON 4/27/17 ANOTHER INCIDENT OCCURRED. WHILE AT A TRAFFIC LIGHT, MAKING A LEFT HAND TURN, THE VEHICLE STOPPED. THE VEHICLE BEHIND MY DAUGHTER WAS ALSO TURNING RIGHT BEHIND HER AND ALMOST REAR ENDED HER SINCE EVEN THE BRAKE LIGHTS WERE NOT WORKING T. IN THE MIDDLE OF THE TRAFFIC INTERSECTION, THE VEHICLE WAS NOT RESPONDING TO THE SHIFTING OF GEARS OR TO THE ACCELERATOR. AT THIS POINT THAT VEHICLE WAS NOT RESPONDING AT ALL LEAVING MY DAUGHTER STRANDED IN THE MIDDLE OF ONCOMING CARS AND AGITATED DRIVERS AROUND HER. THE COLLECTION HAD THE VEHICLE TOWED BACK TO THEIR SHOP WHERE IT HAS BEEN EVER SINCE. NO ONE, NOT EVEN AUDI'S CORPORATE HEAD ENGINEER HAS BEEN ABLE TO FIGURE OUT WHAT IS WRONG WITH THE VEHICLE.
ELECTRICAL SYSTEM Jul 14, 2017
I PURCHASED THIS VEHICLE FOR MY 18 YEAR OLD DAUGHTER AS A PARENT YOU WANT TO HAVE YOU CHILD AS SAFE AS POSSIBLE.THE VEHICLE IS ANYTHING BUT SAFE. AS A MATTER OF FACT IT'S AN ACCIDENT WAITING TO HAPPEN. OR WORST A FATALITY.THE VEHICLE WHILE DRIVING JUST TURNS OFF. IT WASN'T EVEN A MONTH INTO OWNING THE BRAND NEW VEHICLE THAT ISSUES STARTED TO ARISE. WHILE REVERSING OUT OF A PARKING SPOT, THE VEHICLE STOPPED WITHOUT ANY WARNING.ABOUT 4 WEEKS LATER, WHILE ENTERING THE EXPRESSWAY,ONCE AGAIN THE VEHICLE WITHOUT WARNING COMPLETELY TURN OFF. BY A MIRACLE OF GOD MY DAUGHTER DID NOT GET INTO AN ACCIDENT. A VERY DANGEROUS SITUATION AS MANY OTHER VEHICLES ARE DRIVING AT HIGH SPEEDS. ON 3/31/17 THE VEHICLE WAS TAKE TO THE COLLECTION,WHERE THEY COULD NOT TELL ME EXACTLY WHAT THE PROBLEM WAS SINCE THEY THEMSELVES HAD NO CLUE. BUT THEY DID TELL ME THAT THERE WAS DEFINITELY A PROBLEM SINCE WHEN THEY CONNECTED THE VEHICLE TO THE COMPUTER IT GAVE SPORADIC ERROR CODES. I WAS TOLD THAT AUDI CORPORATE OFFICE WAS CONTACTED AND THEY ADVISED THE COLLECTION TO INSPECT THE FUEL SYSTEM AND HOSE, ELECTRICAL WIRING, AND VEHICLE PROGRAM ALL OF WHICH I WAS TOLD WAS DONE. ON 4/27/17 ANOTHER INCIDENT OCCURRED. WHILE AT A TRAFFIC LIGHT, MAKING A LEFT HAND TURN, THE VEHICLE STOPPED. THE VEHICLE BEHIND MY DAUGHTER WAS ALSO TURNING RIGHT BEHIND HER AND ALMOST REAR ENDED HER SINCE EVEN THE BRAKE LIGHTS WERE NOT WORKING T. IN THE MIDDLE OF THE TRAFFIC INTERSECTION, THE VEHICLE WAS NOT RESPONDING TO THE SHIFTING OF GEARS OR TO THE ACCELERATOR. AT THIS POINT THAT VEHICLE WAS NOT RESPONDING AT ALL LEAVING MY DAUGHTER STRANDED IN THE MIDDLE OF ONCOMING CARS AND AGITATED DRIVERS AROUND HER. THE COLLECTION HAD THE VEHICLE TOWED BACK TO THEIR SHOP WHERE IT HAS BEEN EVER SINCE. NO ONE, NOT EVEN AUDI'S CORPORATE HEAD ENGINEER HAS BEEN ABLE TO FIGURE OUT WHAT IS WRONG WITH THE VEHICLE.
UNKNOWN OR OTHER Jul 12, 2017
ENGINE SHUTS OFF WHEN CAR IS IN DRIVE OR REVERSE WHILE VEHICLE IS IN MOTION AND DISPLAYS MESSAGE OF "START/STOP SYSTEM DEACTIVATED. PLEASE RESTART ENGINE MANUALLY. THE YELLOW CHECK ENGINE LIGHT THEN APPEARS. AND THE VEHICLE ROLLS AWAY UNLESS BRAKES ARE APPLIED. THIS HAPPENED MULTIPLE TIMES - 10 TIMES IN MY CAR, 3 IN MY FIRST LOANER CAR AND 6 IN MY SECOND LOANER CAR. THE VEHICLE IS USUALLY IN MOTION RIGHT AFTER THE ENGINE IS STARTED AND THE CAR IS DRIVEN FOR ABOUT 500 FEET, AFTER THE CAR IS GOING 3-5 MPH THE ENGINE SHUTS OFF AND THE CAR WILL ROLL AWAY. ON OTHER OCCASIONS WHEN THE CAR IS STOPPED IN TRAFFIC THE ENGINE SHUTS OFF AND WILL ROLL AWAY. EACH TIME YOU MUST PUT THE VEHICLE IN PARK AND RESTART THE ENGINE. ON ANOTHER OCCASION A PRE SENSE MALFUNCTION OCCURRED WHERE THE CAR SLAMMED ON ITS BRAKES IN TRAFFIC AND ALMOST CAUSED A REAR END COLLISION. THE DEALERSHIPS HAVE NO ANSWERS FOR THE FIRST PART, BUT CLAIM A BUG ON THE SENSORS CAUSED THE CAR TO SLAM ON ITS BRAKES.
ENGINE Jul 12, 2017
ENGINE SHUTS OFF WHEN CAR IS IN DRIVE OR REVERSE WHILE VEHICLE IS IN MOTION AND DISPLAYS MESSAGE OF "START/STOP SYSTEM DEACTIVATED. PLEASE RESTART ENGINE MANUALLY. THE YELLOW CHECK ENGINE LIGHT THEN APPEARS. AND THE VEHICLE ROLLS AWAY UNLESS BRAKES ARE APPLIED. THIS HAPPENED MULTIPLE TIMES - 10 TIMES IN MY CAR, 3 IN MY FIRST LOANER CAR AND 6 IN MY SECOND LOANER CAR. THE VEHICLE IS USUALLY IN MOTION RIGHT AFTER THE ENGINE IS STARTED AND THE CAR IS DRIVEN FOR ABOUT 500 FEET, AFTER THE CAR IS GOING 3-5 MPH THE ENGINE SHUTS OFF AND THE CAR WILL ROLL AWAY. ON OTHER OCCASIONS WHEN THE CAR IS STOPPED IN TRAFFIC THE ENGINE SHUTS OFF AND WILL ROLL AWAY. EACH TIME YOU MUST PUT THE VEHICLE IN PARK AND RESTART THE ENGINE. ON ANOTHER OCCASION A PRE SENSE MALFUNCTION OCCURRED WHERE THE CAR SLAMMED ON ITS BRAKES IN TRAFFIC AND ALMOST CAUSED A REAR END COLLISION. THE DEALERSHIPS HAVE NO ANSWERS FOR THE FIRST PART, BUT CLAIM A BUG ON THE SENSORS CAUSED THE CAR TO SLAM ON ITS BRAKES.
SERVICE BRAKES Jul 12, 2017
ENGINE SHUTS OFF WHEN CAR IS IN DRIVE OR REVERSE WHILE VEHICLE IS IN MOTION AND DISPLAYS MESSAGE OF "START/STOP SYSTEM DEACTIVATED. PLEASE RESTART ENGINE MANUALLY. THE YELLOW CHECK ENGINE LIGHT THEN APPEARS. AND THE VEHICLE ROLLS AWAY UNLESS BRAKES ARE APPLIED. THIS HAPPENED MULTIPLE TIMES - 10 TIMES IN MY CAR, 3 IN MY FIRST LOANER CAR AND 6 IN MY SECOND LOANER CAR. THE VEHICLE IS USUALLY IN MOTION RIGHT AFTER THE ENGINE IS STARTED AND THE CAR IS DRIVEN FOR ABOUT 500 FEET, AFTER THE CAR IS GOING 3-5 MPH THE ENGINE SHUTS OFF AND THE CAR WILL ROLL AWAY. ON OTHER OCCASIONS WHEN THE CAR IS STOPPED IN TRAFFIC THE ENGINE SHUTS OFF AND WILL ROLL AWAY. EACH TIME YOU MUST PUT THE VEHICLE IN PARK AND RESTART THE ENGINE. ON ANOTHER OCCASION A PRE SENSE MALFUNCTION OCCURRED WHERE THE CAR SLAMMED ON ITS BRAKES IN TRAFFIC AND ALMOST CAUSED A REAR END COLLISION. THE DEALERSHIPS HAVE NO ANSWERS FOR THE FIRST PART, BUT CLAIM A BUG ON THE SENSORS CAUSED THE CAR TO SLAM ON ITS BRAKES.
ENGINE Jun 21, 2017
TL* THE CONTACT OWNS A 2017 AUDI A3. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CROWN AUDI LOCATED AT 19940 US HIGHWAY 19 N CLEARWATER, FL 33764 888-460-6467) WHERE IT WAS STILL BEING DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. UPDATED 08/22/17*LJ UPDATED 8/25/2017*JS
POWER TRAIN Feb 8, 2017
WHEN THE CAR IS RUNNING AND THE TRANSMISSION IS IN D/S AND THE START/STOP ENGINE BUTTON IS PRESSED TO TURN OFF THE ENGINE, THE TRANSMISSION IS LEFT IN NEUTRAL AND THE CAR CAN ROLL UNIMPEDED. THIS IS FULLY REPEATABLE AND APPEARS TO NOT BE A FAIL-SAFE SITUATION. SHORT VIDEO VIEWABLE HERE: HTTPS://GOO.GL/PHOTOS/GUPETK6CSQ6IC8HU8