2016 AUDI A3 CABRIOLET

The contact owns a 2016 Audi A3 Cabriolet. The contact stated that upon starting the vehicle, the air bag warning light illuminated. The vehicle was previously taken to the local dealer, where it was repaired under NHTSA Campaign Number: 21V198000 (Air Bags). The vehicle was taken to the local dealer, Audi Richmond (12592 Broad St., Richmond, VA 23233), where it was determined that the module connected to the sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 35,000.

The contact owns a 2016 Audi A3. The contact stated while driving at unknown speed the message, "Oil Level Sensor System Fault" was displayed. The message was display on several occasions while the contact was driving. The vehicle was taken to an independent mechanic, where the mechanic stated that several fault codes were displayed. The mechanic informed the contact that replacing the sensor might fix the failure and the part was replaced. The contact stated that while driving at an undisclosed speed, the vehicle started to stall, and the message was displayed again. The contact stated that the failure recurred several times. The contact turned off and restarted the vehicle for the vehicle to operate as needed. The vehicle was towed to another independent mechanic where the failure was unknown, and the mechanic had the vehicle taken to a different mechanic. The independent mechanic informed the contact that the gear shifter had failed to shift from park when the vehicle was started. The contact was informed that the vehicle needed to be towed to the dealer. The vehicle was towed to a dealer but was not yet diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,500.

The contact owns a 2016 Audi A3. The contact stated while driving at slow speeds and making a U-turn, the "Steering Defect; Do Not Drive" message was displayed. The power steering warning light was illuminated. The steering wheel turned in the other direction when the vehicle struck the curb. While making a left turn, the steering wheel pulled hard to the right. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 147,000.

The contact owns a 2016 Audi A3. The contact stated while driving at slow speeds and making a U-turn, the "Steering Defect; Do Not Drive" message was displayed. The power steering warning light was illuminated. The steering wheel turned in the other direction when the vehicle struck the curb. While making a left turn, the steering wheel pulled hard to the right. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 147,000.

The contact owns a 2016 Audi A3. The contact stated while driving 25 MPH, the vehicle drove over a massive pothole in the roadway. The contact pulled over to assess the vehicle and discovered that the front passenger’s rim had detached the vehicle. Additionally, the oil pan was punctured, causing oil to leak from the vehicle. Due to the failure, the contact had the vehicle towed to his residence where it remained in his possession. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 63,000.

The contact owns a 2016 Audi A3. The contact stated while refueling the vehicle, gasoline sprayed out from the fuel filler neck. The vehicle was taken to an independent mechanic and the contact was informed of a malfunction with the filler neck. The vehicle was not repaired. The manufacturer was contacted and notified of the failure but offered no assistance. The failure mileage was 8,000.

The contact owns a 2016 Audi A3. The contact stated the front passenger’s side air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect.

The contact owns a 2016 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2016 AUDI A3. CONSUMER WRITES IN REGARD TO DEFECTIVE GAS GAUGE. THE CONSUMER REFERENCED AUDI SAFETY RECALL 20Y5. THE CONSUMER STATED THE VEHICLE EXHIBTED THE SAME FAILURE BUT, THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONSUMER HAD THE VEHICLE REPAIRED AT A LOCAL MECHANICS SHOP. THE CONSUMER REQUESTED TO BE INCLUDED IN AND REIMBURSED FOR THE RECALL REPAIR

The contact owns a 2016 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The contact stated that the warning message "System Failure - Replace Sensor" would illuminate and the seat belt chime reminder would engage whenever the front passenger’s seat was unoccupied and the seat belt was not buckled. The dealer was notified and informed the contact that the part to do the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000. Parts distribution disconnect.

The contact owns a 2016 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2016 Audi A3. The contact received a notification for NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact had taken the vehicle to the dealer twice for regular maintenance and was notified both times that parts for the recall were not yet available. The contact also stated that the passenger’s side air bag light had illuminated on the instrument panel. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was unknown. Parts distribution disconnect.

The contact and his wife own a 2016 Audi A3. The contact had received a recall notice for NHTSA Campaign Number: 21V198000 (Air Bags). The dealer was contacted and informed that the parts remained unavailable despite the letter that stated otherwise. The contact also stated that the passenger occupant detection system (PODS) was inactive and that the passenger air bag warning light had illuminated on the instrument panel. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 20,000. Parts distribution disconnect.

The contact owns a 2016 Audi A3. The contact received a recall notification for NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the front passenger’s side air bag warning light was illuminated, and the State Inspector informed her that the vehicle would fail inspection if the recall repair was not completed. The dealer was notified of the failure but did not provide any assistance. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 55,000. VIN tool confirms parts not available.

The contact owns a 2016 Audi A3. The contact stated while driving 40 MPH, he started to smell gasoline fumes inside the vehicle. The contact stated that there was no warning light illuminated. The contact was able to drive to a nearby gas station and noticed a fuel leak. The contact was able to drive to his destination. The contact stated he replaced the fuel cap and evaporator air filter, the fuel pressure sensor, and the evaporator purge valve but continued to experience the failure. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 65,000.

The contact owns a 2016 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the passenger’s side air bag warning light was illuminated. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 65,000. VIN tool confirms parts not available.

The contact owns a 2016 Audi A3. The contact received a recall notification for NHTSA Campaign Number: 21V198000 (Air Bags) however, the dealer informed the contact that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Audi A3. The contact stated that the check engine warning light was illuminated. The contact received notification of NHTSA campaign numbers: 21V198000 (Air Bags) and 19V474000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who declined to repair the vehicle for unknown reasons however, the dealer received payment. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic where the contact was informed that the ignition coil needed to be replaced. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 84,000. VIN tool confirms parts not available for NHTSA campaign number: 21V198000 (Air Bags) and Parts distribution disconnect for NHTSA Campaign Number: 19V474000 (Air Bags).

The contact owns a 2016 Audi A3. The contact stated that the check engine warning light was illuminated. The contact received notification of NHTSA campaign numbers: 21V198000 (Air Bags) and 19V474000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who declined to repair the vehicle for unknown reasons however, the dealer received payment. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic where the contact was informed that the ignition coil needed to be replaced. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 84,000. VIN tool confirms parts not available for NHTSA campaign number: 21V198000 (Air Bags) and Parts distribution disconnect for NHTSA Campaign Number: 19V474000 (Air Bags).

Takata recall. The contact owns a 2016 Audi A3. The contact received notification of NHTSA campaign number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware if the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

I WAS DRIVING ON THE FREEWAY. ALL OF A SUDDEN I HEARD A LOUD SOUND AND THE SUNROOF SHATTERED. IT WAS A SUNNY DAY AND THERE WAS NOT MUCH TRAFFIC ON THE FREEWAY. THE SUNROOF SHADE WAS DRAWN SO IT CAUGHT GLASS THAT COULD HAVE FALLEN INSIDE THE CAR. THERE WERE NO OTHER OBJECTS CAUGHT IN THE SHADE, ONLY GLASS. I DON'T THINK IT WAS POSSIBLE THAT ANYTHING HIT THE SUNROOF. I DID NOT SEE ANYTHING, THERE WASN'T TRAFFIC OVERHEAD, AND THERE WEREN'T ANY LARGE VEHICLES NEAR MY CAR. THE SUNROOF JUST SUDDENLY SHATTERED WITH A LOUD SOUND.

I HAVE A 2016 AUDI A3 THAT HAS A CURRENT RECALL ON THE (PODS) SYSTEM AND THE DEALER AND AUDI USA TELLS ME THEY DO NOT HAVE THE PARTS AND HAVE NO IDEA WHEN IT WILL BE AVAILABLE! I DRIVE AND PICK UP MY 15 YEAR OLD GRANDSON TO SCHOOL EACH DAY AND I AM FEAR-FULL AUDI MUST BE MADE TO COME UP WITH THE PARTS. WHAT GOOD IS A RECALL BY NHTSA IF NOTHING GETS COMPLETED??

PURCHASED THIS CAR DECEMBER OF 2018 (6 MONTHS AGO), VEHICLE STILL UNDER WARRANTY. LATE JAN (A MONTH AFTER PURCHASE), WHILE DRIVING ON THE ROAD, THE LEFT SIDE BUMPER GRILLE, A LARGE PLASTIC PIECE FELL OFF. I THOUGHT IT WAS A FLUKE, SO I PURCHASED A REPLACEMENT PART AND PUT IT BACK INTO THE BUMPER. A MONTH LATER IN LATE MARCH, THAT SAME PIECE FELL OFF AGAIN WHILE I WAS DRIVING ON THE FREEWAY, CAUSED A LARGE BOOM NOISE AND WAS A HAZARD TO OTHER VEHICLES DRIVING AT HIGH SPEEDS ON THE FREEWAY. I TOOK IT BACK TO THE DEALER AND THEY REPLACED THE PART AGAIN. FAST FORWARD TO JUNE, THIS SAME PART ON THE RIGHT SIDE FELL OFF AGAIN WHILE DRIVING ON THE FREEWAY AND CAUSING THE SAME ROAD HAZARD FOR ALL VEHICLES. IN SUMMARY, WITHIN A SPAN OF 6 MONTHS THIS PART HAD FELL OFF 3 TIMES. THIS IS A DESIGN FLAW IN THE BUMPER DESIGN OF THIS CAR AND NEED TO BE INVESTIGATED, OTHERWISE IT'S A MAJOR ROAD HAZARD TO HAVE CAR PARTS FALLING OFF AND FLYING ON THE FREEWAY.

VW BOUGHT BACK MY 2016 A3 TWO YEARS AGO BUT I'M STILL RECEIVING THE RECALL INFORMATION.

CAR STALLS AFTER RUNNING, STALLS AT INTERSECTIONS. NO WARNING LIGHTS SHOW ON THE DASH AND RESTART IS NOT IMMEDIATE. LAST EVENT WAS IN CITY STOPPED AT STOP SIGN, STALLED WHEN ATTEMPTED TO ACCELERATE. SAME SYMPTOMS AS IN RECALL 17V508000. THIS HAS HAPPENED NO FEWER THAN 20 TIMES OVER THE LAST 2 YEARS. TODAY'S DATE DOCUMENTED TODAY.

TL* THE CONTACT OWNS A 2016 AUDI A3. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. ALSO, AN ABNORMAL CLICKING NOISE AND SMOKE WERE PRESENT COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER (FLETCHERS JONES AUDI CHICAGO, 1111 N. CLARK ST, CHICAGO, IL) WHERE IT WAS DIAGNOSED THAT THE EXHAUST WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3. *TT CONSUMER HAS STATED THE PROBLEM IS STILL OCCURING AND SMOKING IS GETTING WORSE. DEALER REFUSES TO REPLACE OR REPAIR THE VEHICLE.*JB

TL* THE CONTACT OWNS A 2016 AUDI A3. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. ALSO, AN ABNORMAL CLICKING NOISE AND SMOKE WERE PRESENT COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER (FLETCHERS JONES AUDI CHICAGO, 1111 N. CLARK ST, CHICAGO, IL) WHERE IT WAS DIAGNOSED THAT THE EXHAUST WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3. *TT CONSUMER HAS STATED THE PROBLEM IS STILL OCCURING AND SMOKING IS GETTING WORSE. DEALER REFUSES TO REPLACE OR REPAIR THE VEHICLE.*JB

TWICE I HAVE EXPERIENCED THE RANDOM LOSS OF POWER. THE FIRST TIME OCCURRED ON A LOCAL STREET, DRIVING APPROXIMATELY 40 MPH, AND ALL OF A SUDDEN THE VEHICLE STUTTERED AND LOST POWER. IT APPEARED AS IF THE VEHICLE WAS SLOWING DOWN, NOT EVEN COASTING BUT SLOWING DOWN CONSIDERABLY. I WAS REQUIRED TO PULL ONTO A SIDE ROAD. I RESTARTED THE CAR AND THE ISSUE DISAPPEARED. THE SECOND TIME OCCURRED ON THE HIGHWAY DRIVING IN THE LEFT LANE AT APPROXIMATELY 70 MPH. SAME ISSUE, CAR STUTTERED AND THEN LOSS POWER. THE CAR'S SPEED SLOWED CONSIDERABLE FAST, FROM 70 TO 30 IN APPRXIMATELY 5-7 SECONDS. WITH THE INABILITY TO ACCELERATE ON A THREE LANE HIGHWAY, IT WAS DIFFICULT TO MAKE MY WAY TO THE SHOULDER ON THE RIGHT SIDE OF THE ROAD. AFTER THE STUTTER, YOU CAN PRESS THE GAS PEDAL AND NOT ACCELERATION IS EXPERIENCED. I DID NOT NOTICE ANY WARNING LIGHTS ON THE INSTRUMENT PANEL. BROUGHT THE VEHICLE TO AUDI TO ADDRESS THIS ISSUE, AND THEIR RESPONSE WAS "WE DON'T SEE ANY FAULT CODES, THEREFORE WE HAVE NO RECORD OF IT HAPPENING", AND SENT ME OFF WITH A "GOOD LUCK" VEHICLE HAD APPRXIMATELY 12,000 MILES AND 15,000 MILES WHEN ISSUES OCCURRED. ALL DEALER RECOMMENDED MAINTANENCE WAS PERFORMED.

TWICE I HAVE EXPERIENCED THE RANDOM LOSS OF POWER. THE FIRST TIME OCCURRED ON A LOCAL STREET, DRIVING APPROXIMATELY 40 MPH, AND ALL OF A SUDDEN THE VEHICLE STUTTERED AND LOST POWER. IT APPEARED AS IF THE VEHICLE WAS SLOWING DOWN, NOT EVEN COASTING BUT SLOWING DOWN CONSIDERABLY. I WAS REQUIRED TO PULL ONTO A SIDE ROAD. I RESTARTED THE CAR AND THE ISSUE DISAPPEARED. THE SECOND TIME OCCURRED ON THE HIGHWAY DRIVING IN THE LEFT LANE AT APPROXIMATELY 70 MPH. SAME ISSUE, CAR STUTTERED AND THEN LOSS POWER. THE CAR'S SPEED SLOWED CONSIDERABLE FAST, FROM 70 TO 30 IN APPRXIMATELY 5-7 SECONDS. WITH THE INABILITY TO ACCELERATE ON A THREE LANE HIGHWAY, IT WAS DIFFICULT TO MAKE MY WAY TO THE SHOULDER ON THE RIGHT SIDE OF THE ROAD. AFTER THE STUTTER, YOU CAN PRESS THE GAS PEDAL AND NOT ACCELERATION IS EXPERIENCED. I DID NOT NOTICE ANY WARNING LIGHTS ON THE INSTRUMENT PANEL. BROUGHT THE VEHICLE TO AUDI TO ADDRESS THIS ISSUE, AND THEIR RESPONSE WAS "WE DON'T SEE ANY FAULT CODES, THEREFORE WE HAVE NO RECORD OF IT HAPPENING", AND SENT ME OFF WITH A "GOOD LUCK" VEHICLE HAD APPRXIMATELY 12,000 MILES AND 15,000 MILES WHEN ISSUES OCCURRED. ALL DEALER RECOMMENDED MAINTANENCE WAS PERFORMED.

TWICE I HAVE EXPERIENCED THE RANDOM LOSS OF POWER. THE FIRST TIME OCCURRED ON A LOCAL STREET, DRIVING APPROXIMATELY 40 MPH, AND ALL OF A SUDDEN THE VEHICLE STUTTERED AND LOST POWER. IT APPEARED AS IF THE VEHICLE WAS SLOWING DOWN, NOT EVEN COASTING BUT SLOWING DOWN CONSIDERABLY. I WAS REQUIRED TO PULL ONTO A SIDE ROAD. I RESTARTED THE CAR AND THE ISSUE DISAPPEARED. THE SECOND TIME OCCURRED ON THE HIGHWAY DRIVING IN THE LEFT LANE AT APPROXIMATELY 70 MPH. SAME ISSUE, CAR STUTTERED AND THEN LOSS POWER. THE CAR'S SPEED SLOWED CONSIDERABLE FAST, FROM 70 TO 30 IN APPRXIMATELY 5-7 SECONDS. WITH THE INABILITY TO ACCELERATE ON A THREE LANE HIGHWAY, IT WAS DIFFICULT TO MAKE MY WAY TO THE SHOULDER ON THE RIGHT SIDE OF THE ROAD. AFTER THE STUTTER, YOU CAN PRESS THE GAS PEDAL AND NOT ACCELERATION IS EXPERIENCED. I DID NOT NOTICE ANY WARNING LIGHTS ON THE INSTRUMENT PANEL. BROUGHT THE VEHICLE TO AUDI TO ADDRESS THIS ISSUE, AND THEIR RESPONSE WAS "WE DON'T SEE ANY FAULT CODES, THEREFORE WE HAVE NO RECORD OF IT HAPPENING", AND SENT ME OFF WITH A "GOOD LUCK" VEHICLE HAD APPRXIMATELY 12,000 MILES AND 15,000 MILES WHEN ISSUES OCCURRED. ALL DEALER RECOMMENDED MAINTANENCE WAS PERFORMED.

TL* THE CONTACT OWNS A 2016 AUDI A3. WHEN PLACING THE VEHICLE IN REVERSE, THE VEHICLE WOULD LUNGE OR ROLL FORWARD BEFORE REVERSING. THE MANUFACTURER AND AN UNKNOWN DEALER WERE CONTACTED, BUT COULD NOT PROVIDE A REMEDY. THE FAILURE MILEAGE WAS 12,000.

I HAVE A QUESTION THAT I WAS HOPING YOU COULD HELP ME WITH. MY FAMILY AND I HAVE BEEN LOYAL AUDI CUSTOMERS FOR OVER 15 YEARS AND WE HAVE PURCHASED MANY MANY VEHICLES FROM AUDI. ONE CAR THAT WE CURRENTLY HAVE IS A 2016 AUDI A3 CONVERTIBLE. WHEN THE CAR IS PUT IN "R" (REVERSE) THE CAR GOES FORWARD BEFORE GOING BACKWARD. THE CAR GOES FORWARD QUITE A BIT AS WELL, IF IT WAS JUST A FEW INCHES THEN I WOULDN'T HAVE AN ISSUE WITH IT BUT LIVING IN LOS ANGELES I HAVE TO STREET PARK AND PARALLEL PARK OFTEN THEREFORE IT IS VERY DANGEROUS THAT THIS IS HAPPENING. I TOOK IT INTO THE DEALERSHIP AND THEY STATED THAT THIS IS NORMAL AND IT DOES THIS BECAUSE ITS A 4 CYLINDER. I FIND THIS TO BE RATHER ODD. I HAVE NEVER HEARD OF A CAR GOING FORWARD BEFORE GOING BACKWARD WHEN PUT IN 'R".THE CAR IS IN GREAT CONDITION, NEVER BEEN WRECKED OR INVOLVED IN ANYTHING. I HAVE TRIED HOLDING THE BREAK BEFORE PUTTING IT IN "R', I HAVE TRIED REVERSING THE CAR WITH EMERGENCY BREAK ON AND OFF, ON A HILL AND ON FLAT LAND. THE RESULT IS ALWAYS THE SAME. COULD YOU PLEASE INFORM ME ON YOUR THOUGHTS OR ADVICE. THE DEALERSHIP SAYS ITS NORMAL AND THE CAR IS FINE THEREFORE I AM WRITING YOU. ALL THE CARS WE HAVE OWNED FROM AUDI: Q5, Q7, A7, A8 HAVE NOT DONE THIS.

A-RECALL SUCTION PUMP SMELL INSIDE CAR LEAK VAP SYSTEM GAS A-RECALL SIDE MARKER LIGHTS

A-RECALL SUCTION PUMP SMELL INSIDE CAR LEAK VAP SYSTEM GAS A-RECALL SIDE MARKER LIGHTS

I BOUGHT A CPO 2016 A3 1.8T FROM AUDI OF PALO ALTO ON MAY 20, 2017 WITH A LITTLE UNDER 19100 MILES. GREAT FAST CAR. UNTIL JUNE 17, 2017 WHEN IT HAD 19878 MILES. THE CAR STARTED TO STUTTER/SPUTTER/JERK WHILE ON THE FWY. I WAS GOING ABOUT 50-60MPH ON THE FWY, CRUISING, AND THEN IT STUTTERED. IT LOST THE POWER TO ACCELERATE TO KEEP UP THE FWY PACE AND IT SLOWED DOWN CONSIDERABLY SO I PULLED OVER. I HAD IT TOWED TO THE NEAREST DEALER (AUDI OF CONCORD). IT WAS THERE FROM 6/17 TO 6/29. DEALER SAID IT HAD A FAULTY TURBO, STATING THE WASTEGATE FAILED, SO THEY REPLACED THE ENTIRE TURBO. I GOT THE CAR BACK WITH ABOUT 20072 MILES, SO APPARENTLY THEY DID SOME ROAD TESTS. YESTERDAY, JULY 3, 2017, WHILE PICKING UP SOME GIFTS FOR MY DAUGHTER'S BIRTHDAY, THE ISSUE CAME BACK AGAIN. THIS TIME, MY WIFE AND 2 SMALL CHILDREN WERE IN THE CAR. WE WERE CRUISING AROUND 60-65 MPH. IT WAS SCARIER AS I HAD TO THINK FOR THEIR SAFETY FIRST AND FOREMOST. IMAGINE A CAR THAT SUDDENLY LOST ACCELERATION POWER ON THE FREEWAY AT AROUND 6:30PM. WE EASILY COULD HAVE GOTTEN REAR-ENDED. ANYWAY, I RESEARCHED ON AUDI'S RELIABILITY AND DID READ ON SOME COMMENTS ABOUT HOW LOUSY THEY ARE. I GAMBLED AND DECIDED TO BUY ONE ANYWAY. BOY DID I LOSE BIG. AT THIS POINT, I'D RATHER HAVE A KIA OR CHEVY.

I BOUGHT A CPO 2016 A3 1.8T FROM AUDI OF PALO ALTO ON MAY 20, 2017 WITH A LITTLE UNDER 19100 MILES. GREAT FAST CAR. UNTIL JUNE 17, 2017 WHEN IT HAD 19878 MILES. THE CAR STARTED TO STUTTER/SPUTTER/JERK WHILE ON THE FWY. I WAS GOING ABOUT 50-60MPH ON THE FWY, CRUISING, AND THEN IT STUTTERED. IT LOST THE POWER TO ACCELERATE TO KEEP UP THE FWY PACE AND IT SLOWED DOWN CONSIDERABLY SO I PULLED OVER. I HAD IT TOWED TO THE NEAREST DEALER (AUDI OF CONCORD). IT WAS THERE FROM 6/17 TO 6/29. DEALER SAID IT HAD A FAULTY TURBO, STATING THE WASTEGATE FAILED, SO THEY REPLACED THE ENTIRE TURBO. I GOT THE CAR BACK WITH ABOUT 20072 MILES, SO APPARENTLY THEY DID SOME ROAD TESTS. YESTERDAY, JULY 3, 2017, WHILE PICKING UP SOME GIFTS FOR MY DAUGHTER'S BIRTHDAY, THE ISSUE CAME BACK AGAIN. THIS TIME, MY WIFE AND 2 SMALL CHILDREN WERE IN THE CAR. WE WERE CRUISING AROUND 60-65 MPH. IT WAS SCARIER AS I HAD TO THINK FOR THEIR SAFETY FIRST AND FOREMOST. IMAGINE A CAR THAT SUDDENLY LOST ACCELERATION POWER ON THE FREEWAY AT AROUND 6:30PM. WE EASILY COULD HAVE GOTTEN REAR-ENDED. ANYWAY, I RESEARCHED ON AUDI'S RELIABILITY AND DID READ ON SOME COMMENTS ABOUT HOW LOUSY THEY ARE. I GAMBLED AND DECIDED TO BUY ONE ANYWAY. BOY DID I LOSE BIG. AT THIS POINT, I'D RATHER HAVE A KIA OR CHEVY.

I BOUGHT A CPO 2016 A3 1.8T FROM AUDI OF PALO ALTO ON MAY 20, 2017 WITH A LITTLE UNDER 19100 MILES. GREAT FAST CAR. UNTIL JUNE 17, 2017 WHEN IT HAD 19878 MILES. THE CAR STARTED TO STUTTER/SPUTTER/JERK WHILE ON THE FWY. I WAS GOING ABOUT 50-60MPH ON THE FWY, CRUISING, AND THEN IT STUTTERED. IT LOST THE POWER TO ACCELERATE TO KEEP UP THE FWY PACE AND IT SLOWED DOWN CONSIDERABLY SO I PULLED OVER. I HAD IT TOWED TO THE NEAREST DEALER (AUDI OF CONCORD). IT WAS THERE FROM 6/17 TO 6/29. DEALER SAID IT HAD A FAULTY TURBO, STATING THE WASTEGATE FAILED, SO THEY REPLACED THE ENTIRE TURBO. I GOT THE CAR BACK WITH ABOUT 20072 MILES, SO APPARENTLY THEY DID SOME ROAD TESTS. YESTERDAY, JULY 3, 2017, WHILE PICKING UP SOME GIFTS FOR MY DAUGHTER'S BIRTHDAY, THE ISSUE CAME BACK AGAIN. THIS TIME, MY WIFE AND 2 SMALL CHILDREN WERE IN THE CAR. WE WERE CRUISING AROUND 60-65 MPH. IT WAS SCARIER AS I HAD TO THINK FOR THEIR SAFETY FIRST AND FOREMOST. IMAGINE A CAR THAT SUDDENLY LOST ACCELERATION POWER ON THE FREEWAY AT AROUND 6:30PM. WE EASILY COULD HAVE GOTTEN REAR-ENDED. ANYWAY, I RESEARCHED ON AUDI'S RELIABILITY AND DID READ ON SOME COMMENTS ABOUT HOW LOUSY THEY ARE. I GAMBLED AND DECIDED TO BUY ONE ANYWAY. BOY DID I LOSE BIG. AT THIS POINT, I'D RATHER HAVE A KIA OR CHEVY.

DRIVING 50-60 MPH ON THE FWY WHEN ALL OF A SUDDEN THE CAR STARTED TO JERK/STUTTER AND THEN IT LOST SPEED. THE JERKING IS SIMILAR TO A NEW DRIVER LEARNING HOW TO DRIVE A MANUAL TRANSMISSION WHERE YOU'RE THROWN FWD AND BACK SOMEWHAT VIOLENTLY. AS I TRIED TO ACCELERATE BACK TO FWY SPEED, IT WOULDN'T ACCELERATE. IT KEPT SLOWING DOWN INSTEAD. NO CEL ILLUMINATED. I DECIDED TO EXIT AND PULLED INTO A PARKING LOT.

WE RECEIVED TWO SAFETY RECALLS FROM AUDI: NHTSA RECALL #16V647 AND #16V642. WE WERE INFORMED BY AUDI THAT THE SERVICE WOULD HAVE TO BE COMPLETED BY AN AUTHORIZED AUDI DEALER. THE CLOSEST AUDI DEALER IS IN HONOLULU, WHICH WOULD REQUIRE US TO SHIP OUR CAR FROM MAUI. GIVEN THIS WAS AN AUDI RECALL, IT WAS MY EXPECTATION THAT THEY WOULD EITHER PAY THE COSTS OR AUTHORIZE THE WORK TO BE DONE ON MAUI BY THE VW DEALER, WHICH IS ONE OF AUDI'S SISTER COMPANIES. NEITHER RECALL HAS BEEN COMPLETED AS OF TODAY. SINCE THESE ARE SAFETY RECALLS, I WOULD FULLY EXPECT AUDI TO PAY FOR ALL COSTS AS WELL AS THE INCONVENIENCE OF NOT HAVING A CAR FOR AT LEAST A WEEK, DUE TO INTER-ISLAND SHIPPING SCHEDULES. ALTHOUGH AUDI CLAIMS THEY WOULD CONSIDER COMPENSATING US FOR OUT OF POCKET COSTS, BASED ON A RECENT REPAIR THAT IS COVERED BY OUR WARRANTY, I DO NOT TRUST THAT AUDI WILL COMPENSATE US. ON APRIL 25, 2017, THE PASSENGER SEAT BELT AND AIR BAG ALERT LIGHTS LIT UP FOR NO REASON. THE OWNER'S MANUAL SAID THAT WHEN BOTH LIGHTS ARE ON, THE OWNER SHOULD GET THE CAR TO A TECHNICIAN IMMEDIATELY. WE HAD THE CAR EVALUATED AND REPAIRED BY THE LOCAL VW DEALER, PAYING FOR IT OUT OF POCKET. ON MAY 1, I CONTACTED AUDICARE TO GET UNDERSTAND THE REIMBURSEMENT PROCESS. I WAS TOLD TO SEND IN THE WORK ORDER AND PROOF OF PAYMENT AND THEY WOULD PROCESS IT UNDER THE WARRANTY COVERAGE. THE CASE NUMBER THEY ASSIGNED US IS CASE NUMBER 170475720. COPIES ARE ATTACHED. TODAY, MAY 8, I CALLED AUDI TO CONFIRM RECEIPT AND WAS INFORMED THAT THEY ARE NOT GOING TO COMPENSATE US. THEIR REASONING IS THAT BECAUSE THE WORK WAS NOT DONE BY AN AUDI TECHNICIAN, THEY WOULD NOT PAY FOR THE COST. HOWEVER, GIVEN THIS WAS A SAFETY ISSUE RELATED TO A FAULTY AIRBAG SENSOR, WE HAD TO GET THE CAR TO A TECHNICIAN IMMEDIATELY. GIVEN THIS WAS A SAFETY RELATED ISSUE, THERE WAS NO WAY WE COULD SHIP THE CAR TO AN AUDI DEALER ANYWAY.

WE RECEIVED TWO SAFETY RECALLS FROM AUDI: NHTSA RECALL #16V647 AND #16V642. WE WERE INFORMED BY AUDI THAT THE SERVICE WOULD HAVE TO BE COMPLETED BY AN AUTHORIZED AUDI DEALER. THE CLOSEST AUDI DEALER IS IN HONOLULU, WHICH WOULD REQUIRE US TO SHIP OUR CAR FROM MAUI. GIVEN THIS WAS AN AUDI RECALL, IT WAS MY EXPECTATION THAT THEY WOULD EITHER PAY THE COSTS OR AUTHORIZE THE WORK TO BE DONE ON MAUI BY THE VW DEALER, WHICH IS ONE OF AUDI'S SISTER COMPANIES. NEITHER RECALL HAS BEEN COMPLETED AS OF TODAY. SINCE THESE ARE SAFETY RECALLS, I WOULD FULLY EXPECT AUDI TO PAY FOR ALL COSTS AS WELL AS THE INCONVENIENCE OF NOT HAVING A CAR FOR AT LEAST A WEEK, DUE TO INTER-ISLAND SHIPPING SCHEDULES. ALTHOUGH AUDI CLAIMS THEY WOULD CONSIDER COMPENSATING US FOR OUT OF POCKET COSTS, BASED ON A RECENT REPAIR THAT IS COVERED BY OUR WARRANTY, I DO NOT TRUST THAT AUDI WILL COMPENSATE US. ON APRIL 25, 2017, THE PASSENGER SEAT BELT AND AIR BAG ALERT LIGHTS LIT UP FOR NO REASON. THE OWNER'S MANUAL SAID THAT WHEN BOTH LIGHTS ARE ON, THE OWNER SHOULD GET THE CAR TO A TECHNICIAN IMMEDIATELY. WE HAD THE CAR EVALUATED AND REPAIRED BY THE LOCAL VW DEALER, PAYING FOR IT OUT OF POCKET. ON MAY 1, I CONTACTED AUDICARE TO GET UNDERSTAND THE REIMBURSEMENT PROCESS. I WAS TOLD TO SEND IN THE WORK ORDER AND PROOF OF PAYMENT AND THEY WOULD PROCESS IT UNDER THE WARRANTY COVERAGE. THE CASE NUMBER THEY ASSIGNED US IS CASE NUMBER 170475720. COPIES ARE ATTACHED. TODAY, MAY 8, I CALLED AUDI TO CONFIRM RECEIPT AND WAS INFORMED THAT THEY ARE NOT GOING TO COMPENSATE US. THEIR REASONING IS THAT BECAUSE THE WORK WAS NOT DONE BY AN AUDI TECHNICIAN, THEY WOULD NOT PAY FOR THE COST. HOWEVER, GIVEN THIS WAS A SAFETY ISSUE RELATED TO A FAULTY AIRBAG SENSOR, WE HAD TO GET THE CAR TO A TECHNICIAN IMMEDIATELY. GIVEN THIS WAS A SAFETY RELATED ISSUE, THERE WAS NO WAY WE COULD SHIP THE CAR TO AN AUDI DEALER ANYWAY.

WE RECEIVED TWO SAFETY RECALLS FROM AUDI: NHTSA RECALL #16V647 AND #16V642. WE WERE INFORMED BY AUDI THAT THE SERVICE WOULD HAVE TO BE COMPLETED BY AN AUTHORIZED AUDI DEALER. THE CLOSEST AUDI DEALER IS IN HONOLULU, WHICH WOULD REQUIRE US TO SHIP OUR CAR FROM MAUI. GIVEN THIS WAS AN AUDI RECALL, IT WAS MY EXPECTATION THAT THEY WOULD EITHER PAY THE COSTS OR AUTHORIZE THE WORK TO BE DONE ON MAUI BY THE VW DEALER, WHICH IS ONE OF AUDI'S SISTER COMPANIES. NEITHER RECALL HAS BEEN COMPLETED AS OF TODAY. SINCE THESE ARE SAFETY RECALLS, I WOULD FULLY EXPECT AUDI TO PAY FOR ALL COSTS AS WELL AS THE INCONVENIENCE OF NOT HAVING A CAR FOR AT LEAST A WEEK, DUE TO INTER-ISLAND SHIPPING SCHEDULES. ALTHOUGH AUDI CLAIMS THEY WOULD CONSIDER COMPENSATING US FOR OUT OF POCKET COSTS, BASED ON A RECENT REPAIR THAT IS COVERED BY OUR WARRANTY, I DO NOT TRUST THAT AUDI WILL COMPENSATE US. ON APRIL 25, 2017, THE PASSENGER SEAT BELT AND AIR BAG ALERT LIGHTS LIT UP FOR NO REASON. THE OWNER'S MANUAL SAID THAT WHEN BOTH LIGHTS ARE ON, THE OWNER SHOULD GET THE CAR TO A TECHNICIAN IMMEDIATELY. WE HAD THE CAR EVALUATED AND REPAIRED BY THE LOCAL VW DEALER, PAYING FOR IT OUT OF POCKET. ON MAY 1, I CONTACTED AUDICARE TO GET UNDERSTAND THE REIMBURSEMENT PROCESS. I WAS TOLD TO SEND IN THE WORK ORDER AND PROOF OF PAYMENT AND THEY WOULD PROCESS IT UNDER THE WARRANTY COVERAGE. THE CASE NUMBER THEY ASSIGNED US IS CASE NUMBER 170475720. COPIES ARE ATTACHED. TODAY, MAY 8, I CALLED AUDI TO CONFIRM RECEIPT AND WAS INFORMED THAT THEY ARE NOT GOING TO COMPENSATE US. THEIR REASONING IS THAT BECAUSE THE WORK WAS NOT DONE BY AN AUDI TECHNICIAN, THEY WOULD NOT PAY FOR THE COST. HOWEVER, GIVEN THIS WAS A SAFETY ISSUE RELATED TO A FAULTY AIRBAG SENSOR, WE HAD TO GET THE CAR TO A TECHNICIAN IMMEDIATELY. GIVEN THIS WAS A SAFETY RELATED ISSUE, THERE WAS NO WAY WE COULD SHIP THE CAR TO AN AUDI DEALER ANYWAY.

TL* THE CONTACT OWNED A 2016 AUDI A3. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, IT WAS INFORMED THAT THE VEHICLE CAUGHT ON FIRE. IT WAS UNKNOWN HOW THE FIRE WAS EXTINGUISHED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOTALED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

THERE IS NO WARNING, AND NO IGNITION LOCKOUT, WHEN THE ETRON POWER PORT DOOR AND COVER IS LEFT OPEN AT THE FRONT OF THE CAR. (THE POWER PORT IS HOW TO RECHARGE THE BATTERIES IN THE CAR). THIS ALLOWS WATER TO BE FORCED INTO THE HIGH VOLTAGE ELECTRICAL SYSTEM WHEN DRIVING IN THE RAIN, WHICH COULD TRIGGER AN ELECTRICAL FIRE OR MALFUCTION IN THE SYSTEM AND POSSIBLY EXPLODE THE LITHIUM ION BATTERIES THAT POWER THE CAR. THE PROBLEM WAS FIXED ON THE 2017 MODEL, BUT THERE IS NO SOLUTION (YET) FOR A 2016 ETRON ACCORDING TO DEALER.

THIS IS IN REGARDS TO THE A3 E-TRON. THERE IS A DELAY BETWEEN STARTING THE CAR AND THE CAR BEING ENGAGING THE POWERTRAIN AND BEING "READY" TO DRIVE. DURING THAT DELAY, ONE IS ABLE TO PUT THE CAR IN GEAR BEFORE THE ENGINE IS 'READY'. THIS CREATES SITUATIONS WHERE YOU CAN PUT THE CAR IN GEAR ON A HILL, AND THE CAR ROLLS BACKWARDS AND YOU DO NOT HAVE STEERING OR POWER BREAKS TO STOP THE CAR. THE ONLY WAY TO REGAIN CONTROL OF THE CAR IS TO TO PUT YOUR FOOT ON THE BREAK (WITHOUT POWER STEERING), PUT THE CAR IN GEAR, AND POWER CYCLE THE CAR.

TL* THE CONTACT OWNS A 2016 AUDI A3. THE CONTACT STATED THAT THE FUEL PUMP WAS FAILING. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN....UPDATED 12/14/16 *BF UPDATED 08/10/2017*JS

SINCE PURCHASING MY AUDI A3 ON 3/26/2016 I HAVE A FLAT TIRES IN 6 DAYS ON 4/2/16. CAR TIRES ARE OEM AND ARE CONTIPROCONTACT 225/40 18 92H. TIRE FAILURES HAD HAPPENED AT LOW SPEED (20-30 MPH) GOING OVER A POTHOLE. HOWEVER, I HAVE DRIVEN ON THESE SAME CANTON ANN ARBOR ROADS FOR 5 YEARS AND NEVER HAD TIRE DAMAGE FROM A POTHOLE BEFORE. I CONTACTED SEVERAL COMPANIES FOR TIRE REPLACEMENT AND ALL OF THEM SAID THAT THEY DON'T HAVE THESE TIRES IN STOCK AND THESE ARE DISCONTINUED TIRES. I ALSO FOUND THESE TIRES ON CLEARANCE AT SEARS. I DECIDED TO FILE A COMPLAIN AFTER I SEARCHED ONLINE AND FOUND OUT THAT OTHER PEOPLE ARE FACING THE SAME ISSUE WITH THE SAME BRAND AND SIZE. HTTP://M.CARCOMPLAINTS.COM/AUDI/A3/2015/WHEELS_HUBS/WHEELS.SHTML THERE IS A RECALL IN CANADA ON THESE TIRES HTTP://WWWAPPS.TC.GC.CA/SAF-SEC-SUR/7/VRDB-BDRV/SEARCH-RECHERCHE/DETAIL.ASPX?LANG=ENG&MK=7041&MD=0&FY=0&TY=9999&FT=&LS=0&SY=0&RN=2015313&CF=SEARCHRESULT&PG=0 DEALERSHIP IS NOT OFFERING ANY SOLUTIONS. I AM SCARED TO DRIVE MY CAR.