Complaint Statistics
71 total complaints
2 crashes 1 fires 1 injuries
Top Reported Components
| Component | Complaints |
| ENGINE | 15 |
| ELECTRICAL SYSTEM | 11 |
| UNKNOWN OR OTHER | 10 |
| POWER TRAIN | 6 |
| SERVICE BRAKES | 5 |
| SERVICE BRAKES, HYDRAULIC | 3 |
| SUSPENSION | 3 |
| AIR BAGS | 2 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 2 |
| STEERING | 2 |
Incident date: May 20, 2026
The contact owns a 2024 Acura Integra. The contact stated that after pulling into a self-service car wash vacuum bay, the contact started drying the vehicle. The contact dried both the passenger-side front and rear doors, the trunk and the driver-side rear door. While drying the driver-side front do
... or, the vehicle suddenly moved unintendedly about 15 ft. The contact grabbed the door frame and was eventually able to bring the vehicle to a stop, preventing a crash or injury. The vehicle was taken to the dealer, who was unable to duplicate the failure. The contact was initially informed that a manufacturer field technician would need to inspect the vehicle; however, the contact was later informed that the manufacturer had sent instructions on how to service the vehicle, which the contact deemed unsatisfactory due to the safety risk. Additionally, the contact stated that the vehicle had previously rolled after being parked and turned off, with the parking brake engaged. There was no warning light illuminated. Additionally, the contact stated that the TPMS reading had failed to display, the collision mitigation braking system had engaged erroneously, and the windows had rolled up and down unintendedly. The contact also stated driving at 5 MPH in a parking lot, an abnormal booming sound emanated from the passenger's side of the vehicle. The vehicle was not yet diagnosed or repaired. The manufacturer was contacted and filed a case. The failure mileage was approximately 4,558.Read more
Incident date: May 20, 2026
The contact owns a 2024 Acura Integra. The contact stated that after pulling into a self-service car wash vacuum bay, the contact started drying the vehicle. The contact dried both the passenger-side front and rear doors, the trunk and the driver-side rear door. While drying the driver-side front do
... or, the vehicle suddenly moved unintendedly about 15 ft. The contact grabbed the door frame and was eventually able to bring the vehicle to a stop, preventing a crash or injury. The vehicle was taken to the dealer, who was unable to duplicate the failure. The contact was initially informed that a manufacturer field technician would need to inspect the vehicle; however, the contact was later informed that the manufacturer had sent instructions on how to service the vehicle, which the contact deemed unsatisfactory due to the safety risk. Additionally, the contact stated that the vehicle had previously rolled after being parked and turned off, with the parking brake engaged. There was no warning light illuminated. Additionally, the contact stated that the TPMS reading had failed to display, the collision mitigation braking system had engaged erroneously, and the windows had rolled up and down unintendedly. The contact also stated driving at 5 MPH in a parking lot, an abnormal booming sound emanated from the passenger's side of the vehicle. The vehicle was not yet diagnosed or repaired. The manufacturer was contacted and filed a case. The failure mileage was approximately 4,558.Read more
Incident date: May 20, 2026
The contact owns a 2024 Acura Integra. The contact stated that after pulling into a self-service car wash vacuum bay, the contact started drying the vehicle. The contact dried both the passenger-side front and rear doors, the trunk and the driver-side rear door. While drying the driver-side front do
... or, the vehicle suddenly moved unintendedly about 15 ft. The contact grabbed the door frame and was eventually able to bring the vehicle to a stop, preventing a crash or injury. The vehicle was taken to the dealer, who was unable to duplicate the failure. The contact was initially informed that a manufacturer field technician would need to inspect the vehicle; however, the contact was later informed that the manufacturer had sent instructions on how to service the vehicle, which the contact deemed unsatisfactory due to the safety risk. Additionally, the contact stated that the vehicle had previously rolled after being parked and turned off, with the parking brake engaged. There was no warning light illuminated. Additionally, the contact stated that the TPMS reading had failed to display, the collision mitigation braking system had engaged erroneously, and the windows had rolled up and down unintendedly. The contact also stated driving at 5 MPH in a parking lot, an abnormal booming sound emanated from the passenger's side of the vehicle. The vehicle was not yet diagnosed or repaired. The manufacturer was contacted and filed a case. The failure mileage was approximately 4,558.Read more
Incident date: Jun 24, 2026
This vehicle was sold to me on 4-6-2026 and the recall was never disclosed to me. The recall was not mentioned to me at all. I found out through another dealership in early June that the vehicle had a recall. The recall was put on the vehicle on 3-9-2026 which is almost a month before I purchased it
... . I was advised that this vehicle was a stop sale vehicle so it should have never been sold to me. I reached out to the dealership who refused to take responsibility for this issue and I also reached out to Kia who admitted on a recorded line that the vehicle was a stop sale vehicle and should have never been sold yet they failed to make this right and take the vehicle back. At this point I do not want the vehicle and I need someone to make it right.Read more
Incident date: Mar 16, 2026
The contact owns a 2024 Cadillac Escalade ESV. The contact stated that while driving approximately 60 MPH, the vehicle stalled. There was no warning light illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the engine had failed and needed to
... be replaced. The contact was informed that the 6.2-liter gasoline engine was on a national back order. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 15,000.Read more
Incident date: Aug 14, 2025
Brake vacuum pump premature failure. As you see GMC, terrains, in Equinox, I have an issue, while the engine it's on while driving etc, if this bark fails, you will have an issue I'm trying to stop. This is a known problem or GM. And as of now, they have not come out with a solution or a recall for
... this problem. This problem has caused many customers. To lose thousands of dollars, he repairs. I'm not covered by the warranty. This should be addressed and repaired as soon as possible as it may cause someone else to lose their life. Second problem is the 9 speed transmission transmission lack power when trying to gain speed as you enter the highway. Lastly they blamed the selenoids etc. Lastly the pulley belt retention broke down premature with only 68k miles. This is an ongoing problem gm is well aware and tries to hide or fix. When someone buys a vehicle we expect to last longer than 100k miles.Read more
Incident date: Aug 14, 2025
Brake vacuum pump premature failure. As you see GMC, terrains, in Equinox, I have an issue, while the engine it's on while driving etc, if this bark fails, you will have an issue I'm trying to stop. This is a known problem or GM. And as of now, they have not come out with a solution or a recall for
... this problem. This problem has caused many customers. To lose thousands of dollars, he repairs. I'm not covered by the warranty. This should be addressed and repaired as soon as possible as it may cause someone else to lose their life. Second problem is the 9 speed transmission transmission lack power when trying to gain speed as you enter the highway. Lastly they blamed the selenoids etc. Lastly the pulley belt retention broke down premature with only 68k miles. This is an ongoing problem gm is well aware and tries to hide or fix. When someone buys a vehicle we expect to last longer than 100k miles.Read more
Incident date: Aug 14, 2025
On [XXX], while driving home at highway speeds, I attempted to accelerate and the vehicle bucked and sputtered violently. The check engine light came on, and my OBD scanner showed multiple misfires in Cylinder 1. I have also experienced suspected transmission slipping from a full stop and during hig
... hway driving—RPMs will spike (up to ~5,500) with little or no increase in speed, sometimes after releasing the accelerator. These issues have occurred multiple times prior to [XXX]. On [XXX], while traveling 80–85 mph, I released the accelerator and the RPMs again spiked to ~5,500 while the vehicle rapidly lost speed and barely moved. Starting mileage at first occurrence is unknown, but Kia should have this documented from a prior service visit. The condition is ongoing and worsening, creating a serious safety risk by causing loss of acceleration and unpredictable power surges while in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Jul 25, 2025
Recall anounced for vehicle early 2024. Remedy still not available. Check Engine light comes on, noticeable loss of fuel pressure at times.
Incident date: Jul 25, 2025
Recall anounced for vehicle early 2024. Remedy still not available. Check Engine light comes on, noticeable loss of fuel pressure at times.
Incident date: Jul 25, 2025
My rear electric window is leaking into my back seat area and the ceiling of the truck has water stains. It is coming from the roof and is leaking in 3 different areas. I am afraid I will now have mold in my car and I can’t have my grandchildren in the car to be safe for them. I had it checked at
... a local GMC dealer and I had to pay for a leak speacialist to verify and they confirmed the window has a leak. The leak started in April 2025 and has slowly gotten worse. The dealership said I will need to replace my back window to fix the issue and gave me an estimate of $1,100 and said my extended warranty will not cover this issue.Read more
Incident date: Apr 22, 2025
About my 2017 Ford Escape 2021 engine failed and was replaced. 2025 transmission failed. Repairs cost too much! Car is now junk. $500 to junk it! Body and interior are fine. Ford Escapes as I now understand, are a terrible car from what I have witnessed, read AND heard from others. Ford is not
... right on this car, and I will not buy another Ford. I see there are no recalls on this car but there should have been. Ford knows about the issues with Escapes! This is horrible!Read more
Incident date: Feb 3, 2025
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The hybrid powertrain system, transmission, or engine appears to be malfunctioning. The vehicle hesitates or stalls when pressing the gas, losing power as if it doesn’t recognize when to transitio
... n between EV and gas mode. Yes, the vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The issue caused the vehicle to lose power unexpectedly, particularly while driving at highway speeds, which forced me to pull over multiple times for safety reasons. This happened on [XXX] before the [XXX] Tunnel, creating a hazardous situation in heavy traffic. If the vehicle stalled at the wrong moment—such as in an intersection or while merging—it could significantly increase the risk of a crash. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? No. I have taken the vehicle to a Hyundai dealership, but no official errors or diagnostic trouble codes (DTCs) have been detected. The dealership has not confirmed the issue unless I agree to high-cost diagnostics that may not guarantee a resolution. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been looked at by a Hyundai dealership, but no official findings or resolutions have been provided. The issue persists, and no recall or technical service bulletin (TSB) has been mentioned to me as a possible cause. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights, error messages, or dashboard alerts appeared before or during the power loss. The issue first started occurring at approximately 35,000–40,000 miles and has continued to around 50,000 miles. The first time I noticed the problem was during a long-distance drive from Los Angeles to CO INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5Read more
Incident date: Nov 11, 2024
Tesla Full Self Driving v13.2.2 attempted to make a left turn while having a red light. The vehicle successfully came to a complete stop due the red light but once traffic cleared the intersection it attempted to proceed with the left turn while still having a red light. I immediately took over prev
... enting the car from entering further into the intersection.Read more
Incident date: Oct 30, 2024
The rear passenger side seat belt has been defective for the last 12+ months. It first started with it not registering a person was occupying the seat and would not signal that a seat belt needed to be fastened, such as the other side when both are occupied simultaneously. For the last 6+ months the
... latch where the seat belt buckles would latch inconsistent. As of yesterday, the seat belt buckle fails to latch completely, rendering it useless and requiring repair.Read more
Incident date: Jul 31, 2024
The drivers side sun visor has failed multiple times. As I am driving it falls out of its housing on the vehicle ceiling and obstructs my vision. I took it to the dealer and they replaced the visor. However, it has failed again and almost caused an accident. I spoke with an individual that works for
... Ram and was told that this is a repair and complaint that they hear quite often. I believe without a manufacturer recall and replacement that this could cause a severe accident.Read more
Incident date: Mar 22, 2024
Every signal sensor in my car went off after 100k miles. Brake hold system, power steering, hill start assist, adaptive cruise control, collision mitigation, road departure, electric parking brake, tpm, emission system problem, all wheel drive system. Car stopped working and came to a complete stop
... on highway with my child in it which was not only terrifying but put us obviously in a life threatening situation. Brought it to Honda dealership-they cleared codes and said they could figure out what was wrong because their software was down. Made an appointment with Honda in a different city to check my rear brake actuator sensor as I had had my brakes replaced prior to these codes showing up. Had to have the car towed to the dealership as it would not drive at this point. The dealership put a VT sylenoid in and said it was good to go. I asked about the brakes, they said they showed no issue. 30 days later while on the highway AGAIN with my child, all the same sensors came on and the car notified me to pull over to safety. I brought my car back to the dealership, they said they changed the left wheel sensor and all codes were cleared and the car was ready to be picked up. I go to the dealership and turn on my car, two seconds not even off the lot and ALL the SAME sensors are back on. Now Honda is telling me that I need a brand new computer installed for $1400.00 to fix the issue, after I already spent $1500 at this point. Obviously I have called American Honda, but this has been an absolute nightmare.Read more
Incident date: Nov 20, 2023
Forward collision system will light up and state it is not functioning. Will reset once truck is turned off for a bit. Stereo audio will intermittently cut out and stereo needs to be reset to hear audio again. Apple CarPlay will intermittently not connect
Incident date: May 16, 2024
The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at undisclosed speeds, the vehicle stalled without warning. The contact stated that several unknown warning lights were illuminated, and the "Charging System Service Now" message was displayed. The vehicle was jumpstarted, a
... nd the battery was replaced; however, the failure persisted. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 24V267000 (Electrical System, Power Train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 26,000. VIN tool confirms parts not available.Read more
Incident date: May 6, 2024
Forward Collision Warning not working not braking. When turning left or right I hear a loud scratching noise.l have had my 2023 Jeep Grand Cherokee at the dealership twice they can't find anything wrong, going back to the dealer tomorrow and try again........
Incident date: Mar 4, 2024
VOLVO DEALER DESCRIBE AS ISSUE: Motor mounts: Front lower engine mount collapsed, other engine mount not yet verified. Power Steering: Stiff and hard to turn wheels. Transmission: Transmission shift sometimes is not easy to move up to down.
Incident date: Feb 1, 2024
I noticed significant fraying that formed a tear a quarter of the way into the seat belt on the right side of the seat belt that is under the seat padding where a child’s buttock/hip/thigh would be. Evenflo told me it was rodent damage and would not replace the seat, but there’s no way a rodent
... would have done that given its location, nor any other damage to the car seat or other damage anywhere near where the fray is. There is no way it would have been able to damage just that one spot of the seat belt and not the seat cover or cushion that covers where was damaged. There is also no other evidence anywhere else in the car or the car seat that a rodent has been there or have ever seen one in my car. The car seat has also never been stored outside of the car since it’s purchased. The only way I ever knew where was a problem was when I took the cover off to be cleaned. After researching this issue there are the same complaints and issues with multiple consumers of evenflo seats with the same word for word excuse of it being caused by a rodentRead more
Incident date: Jan 15, 2024
Repeated several times leakage of brake liquid. The mechanic said that there is the manufacturer's defect and must be fixed.
Incident date: Mar 29, 2024
The transmission can switch gears at anytime when driving in the highway so I would like to get this repaired before it becomes a huge accident and harms someone
Incident date: Mar 15, 2024
Parking break will automatically engage and stop the vehicle while driving or in motion. It happens randomly and at different speeds. Have taken to two separate dealerships, and neither seem to think there is a problem because they haven’t duplicated.
Incident date: Mar 15, 2024
My car only has 3725 miles. In some occasions, after a while of driving at highway speeds, steering requires a noticeable increase in the amount of force needed to turn the wheel for small corrections or turning. It feels like the wheel is stuck. After turning the wheel a couple of times, like wh
... en you take an exit to get off the highway, the steering wheel starts behaving normally and smoothness returns.Read more
Incident date: Mar 3, 2024
The contact owns a 2021 Ford EcoSport. The contact stated that while parked in a parking space with the vehicle in drive and the brake pedal depressed, the vehicle started to roll. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to duplicate the f
... ailure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the VIN was included but parts were not yet available. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.Read more
Incident date: Mar 4, 2024
My car died at McDonalds and we had to push it out of the way. I was on lunch with coworker. Then it started and on the way back to work the car just stopped. We did not get hit but we sure could have. I had to have my car towed to dealer with my triple A. They told me I needed a new transmissi
... on. After many calls and much haggling I decided to purchase a transmission if I could have the old transmission back. I am sure my car should be part of safety recall VW34J6 and NHTSA 19V866. There are so many of us that are NOT on the recall but have the same problem. My car only had 62,000 miles. And I still owed a loan on it.Read more
Incident date: Jan 4, 2024
Delivered an unfinished or car with a broken part,Seat Problem not locking properly, Electrical Problem, Engine Light Came on, ESP warning, Suspension Problem, Battery Problem, Steering Jerking, Mirror Problem which they said Mercedes Benz aware of it, some sort of sound, car getting hot excessively
... .Read more
Incident date: Feb 22, 2024
When opening driverside door, hinge broke making it difficult to close door securely. Had to have the hinge replaced.
Incident date: Feb 14, 2024
The contact owns a 2013 Ford F-150. The contact stated while driving at various speeds, the brake pedal would depress to the floorboard while depressed. The brake pedal needed to be pumped repeatedly to stop the vehicle. The vehicle was taken to two separate independent mechanics who both confirmed
... that the issue was related to the brake booster. The dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 120,000.Read more
Incident date: Jan 27, 2024
I have a 2014 Malibu with 87,450 miles. It has worked perfectly up until 6 months ago. It started stalling in traffic intersections and at stop signs, which is a dangerous safety issue. The Auto Stop would engage and then when I put my foot on the accelerator, it stalled out. I would turn the vehicl
... e off and restart it. I took it to countless mechanics who could not figure out what was causing the problem because the Check Engine light did not come on and no codes were triggered. The problem became worse over time and once the vehicle stalled, it would not immediately restart. I took it to my Chevy Dealer and they were baffled as well. They uploaded new software which included the Auto Stop feature, but it continued to stall. They replaced the front battery and checked the one in the trunk. It still stalled. The Dealer said that since the Check Engine light did not come on, they were shooting in the dark. I asked them to disconnect the Auto Stop function, but they said that they couldn't. Unlike other models, there was no disconnection method. I have looked at many on-line chats on the 2014 Chevy Malibu and this defect in the Auto Stop function seems pretty prevalent. No one has come up with a workable solution. I filed a Notice of Claim with Chevrolet corporate and asked them to provide a fix. Does anyone have any ideas of either how to fix the Auto Stop or to disable it? Right now I am shifting into neutral at all traffic signals and stop signs, so that the Auto Stop function does not engage, but that seems like a poor fix to the problem.Read more
Incident date: Jan 22, 2024
I purchased the vehicle in April of 2023. It has just over 2000 miles on it. I don't drive it very much. Starting in January of 2024, I’ve been having intermittent issues with my fairly new Nissan Kicks vehicle, as follows: •Engine stalling at stop •Forward Emergency Brake (FEB) Sensor ac
... tivates when no obstruction present – and while driving full speed on road I have taken the vehicle to the dealership Service Center for evaluation several times. As of today (2/13/2024) They have had it for a week. While I have been told there is a software update to fix the engine stalling issue (no time frame for release of the software upgrade), they are unable to reproduce the FEB sensor issue and have recommended that I continue to drive the vehicle with this problem. Diving the vehicle with an intermittent FEB sensor issue is unsafe and is placing me and others on the road at risk for accident, injury, and potentially death. I did not sign up to be a crash test dummy/guinea pig in order to help Nissan troubleshoot dangerous sensor issues.Read more
Incident date: Feb 8, 2024
Strong fuel odor after filling up fuel coming from the driver side, and can still be smelled inside the vehicle.
Incident date: Jan 16, 2024
I have a recall open on my CX-90, took the car to the dealership and they informed me that the car was fixed, the recall is 6223J, but it is still happening it happened a day after the reprogramming, it is not fixed and I'm not sure if the fix is good I have a full video about it, I was able to rec
... ord date and time when it was recorded,I did a gif to be able to upload it to the websiteRead more
Incident date: Jan 19, 2024
CAR WENT TO SLEEP TURN OFF WHILE DRIVING CAR NOT DETECT THE KEY ,IS BIG SAFETY ISSUE, IT HAPPEND EVERY DAY I REPORT TO THE FISKER BUT NO RESPORND ALSO ALL SAFETY WARNING MASSAGE ON THE INSTRUMENT PANEL DIFFCUIT TO READ IS BIG SAFTY RISK A LOT GOING ON ON THIS CAR PLEASE RECALLING FISKEN OC
... EAN TO FIXRead more
Incident date: Feb 1, 2024
The contact owns a 2011 Hyundai Sonata. The contact stated while driving approximately 45 MPH, the instrument cluster started showing numerous warning lights. The contact stated that the vehicle was losing motive power. The contact depressed the accelerator pedal; however, the vehicle failed to resp
... ond as needed. The contact stated that the vehicle stalled and lost power steering and braking functionality. The contact was able to coast to the side of the road and turned off the vehicle. The contact started smelling a burning odor in the cabin of the vehicle and saw smoke coming from under the hood. The contact exited the vehicle and opened the hood, and a large cloud of smoke was released. There were no flames, but the contact smelled the odor of melted plastic and rubber. The Fire Department was called but the vehicle did not catch on fire. The contact had the vehicle towed to the residence. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact stated that prior to the failure, the vehicle had been consuming an abnormal amount of engine oil. The contact stated he was adding one quart of engine oil per week. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V568000 (Engine) however, the VIN was not included. The failure mileage was approximately 189,000.Read more
Incident date: Dec 29, 2023
The car has an "Engine Malfunction" emergency light that goes on. I brought the car into the dealer right away - the car had $1k miles and is brand new, so it's quite scary to get this message. They cleared the error and told me not to worry about it, but were unable to provide a solution. It recu
... rred immediately (within 1-2 days). I reached out to the service department and they told me to ignore it (that there is no fix in progress). My car is unable to change the Mi Drive mode (so it can only stay in Hybrid mode). This is unsafe and goes against the intended use of the car. For example, on a very cold day like today, I wish to warm the car in sport mode (aka not hybrid or electric) and I was unable to change the mode.Read more
Incident date: Jan 23, 2024
The contact owns a 2014 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonab
... le amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Oct 30, 2023
Air bags did not go off during the crash and the seats belt tensioner didn't lock up the seat belt resulting in injury to my self. Radio keeps rebooting
Crash
1 injured
Incident date: Dec 26, 2023
Car windshield cracked when the defrost run after snow fall. Car was parked in the driveway.
Incident date: Jan 10, 2024
Driving 5 hours away. Got to my destination parked and went to check in . Came back to my car and drove to where my room was going to be. I went to try to stop and the brakes were spongy and seems like it too forever to finally stop. Due to this issue I ended up hitting a curb and damaging my car/ t
... ires. I was very scared to drive back home like that. I looked it up and it says there is a recall for the breaking system but my car wasnt one of them. I need to get this fixed asap and also my tires/ front end of Car. What can I do about this issue and getting it fixed asap ?!Read more
Crash
Incident date: Dec 27, 2023
Shortly after parking, the vehicle in the garage there was a loud bang sounding like a gun shot. When I walked behind my car I saw that my rear hatch window exploded out. I have not contacted the dealer yet but will first thing tomorrow morning.
Incident date: Jan 9, 2024
I OWNED A 2016 VOLVO XC 90 IN VERY GOOD CONDITION. IN EARLY SEPTEMBER 2023, I TOOK IT FOR AN OIL SERVICE. SHORTLY THEREAFTER, I NOTICED A WARNING LIGHT FOR LOW COOLANT AND WAS SURPRISED THAT I HAD TO POUR MORE THAN A HALF GALLON TO REFILL (THIS SOON AFTER SERVICE). A FEW DAYS LATER, I TOOK THE CA
... R TO HAVE BRAKES CHANGED AND THEY ALSO NEEDED TO REPLACE AN OIL/AIR SEPARATOR PART. AFTER GETTING THE CAR BACK, IT SAT ON DRIVEWAY FOR WEEK. UPON RETURNING FROM OUR TRIP, MY WIFE DROVE THE CAR AND IT STARTED SMOKING FROM HOOD WHILE ON [XXX] IN CHICAGO, NO WARNING LIGHTS SEEN. SHE WAS ABLE TO TAKE AN EXIT RAMP AND FIND AN EMPTY CURBSIDE SPACE TO PULL OVER. WITHIN MINUTES THE SMOKE TURNED TO FIRE AND VEHICLE BURNED EXTENSIVELY BEFORE THE FIRE DEPARTMENT ARRIVED (~15 MINUTES LATER). THE INSURANCE COMPANY (STATE FARM) DECLARED IT A TOTAL LOSS AND SETTLED OUR CLAIM, HOWEVER WE DO NOT BELIEVE THEY TOOK ANY FURTHER ACTION ON INVESTIGATING THE REASON FOR FIRE. WE BELIEVE THE FIRE WAS LIKELY RELATED TO ISSUE WITH COOLANT SYSTEM. WE NOTICED A PUDDLE ON DRIVEWAY WHERE THE CAR WAS PARKED THAT LOOKED LIKE OIL, BUT IT DRIED QUITE QUICKLY SO WAS MORE LIKELY TO HAVE BEEN COOLANT. ON SEARCHING THE INTERNET FOR FIRE RELATED ISSUE FOR VOLVOS, WE FOUND A FORUM THAT DISCUSSED A SERIES OF FIRES (10-12) FOR 2016 VOLVO XC90 RELATED TO COOLANT SYSTEM ISSUE. APPARENTLY THERE WAS A RECALL FOR THIS, THOUGH APPEARS TO BE FOCUSED ON EUROPEAN DIESEL MODELS. IN DISCUSSING THE ISSUE WITH THE REPAIR SHOP THAT LAST SERVICED THE CAR, THEY INSISTED IT COULDN'T HAVE BEEN OIL RELATED AND MENTIONED PROBLEM COULD HAVE BEEN FROM RODENTS EATING THROUGH WIRES, BUT THAT SEEMS UNLIKELY TO ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Fire
Incident date: Dec 25, 2023
The power liftgate stopped working. This is the exact issue described in the 23V-338 / 49A Recall. The year, make, and model of my car are the same as detailed in the recall, but this specific VIN is not included. The issue is due to an electrical short that poses a fire hazard. There is no manual w
... ay to open the liftgate, it completely relies on the functionality of the electric system. It is clear that the 23V-338 / 49A Recall should include a wider range of VINs including mine.Read more
Incident date: Dec 29, 2023
When I was driving, I stopped at a traffic light. When the light turned green and I pressed the accelerator, many warning lights turned on and the vehicle did not go forward. After about 15 minutes, I was able to turn off the car and restart it again and move forward. At the next red light, the s
... ame problem happened again. After another 15 minutes, I was able to again turn off the car and restart it to get to a parking lot, where it had to be towed to the dealership for service. This was a safety concern because I was stuck in traffic as other cars were in motion around me during morning rush hour. I had to get out of my car to turn it off and back on from my key fob. VW diagnosed the problem as a broken motor. Since my car is electric, it does not have an engine, so the motor is in place of the engine. This happened Sept 6, 2023. VW has still not fixed the car. I tried to upload the "pre-work order" from the service department, which is all I have since the repair invoice is not complete yet, but the upload function on this website is not working for me. I am reporting this in case it is not an isolated incident; if this is not just a lemon of a vehicle, then I am concerned for the safety of other drivers and passengers.Read more
Incident date: Dec 29, 2023
While driving the car on a busy fast-flowing road the message "Stop Safely Now" appeared on the dashboard. The car lost power and could only be driven at 20 mph and would not speed up. I pulled over and when I stopped but did not power off, the car would not start moving again. After turning the car
... off for five minutes it drove again properly with no issue. This is the second time this has happened in two months.Read more
Incident date: Nov 1, 2023
I have complained several times with Ford Dealers to fix the issues involving my vehicle accelerating on its own. The vehicle within a week will accelerate on its own 4-6 times when exiting a parking spot or my driveway.
Incident date: Nov 30, 2023
The software system in regard to the BSW and FCM. The car tried to put itself in reverse while we were driving. Yes, the problem has been reproduced on the computer only. The vehicle is currently at the dealership being looked at now. The transmission service light came on, the FCM temporarily not
... available, came on, and the BSW light came on.Read more
Incident date: Nov 28, 2023
Coolant is leaking into the engine cylinders and burning through coolant rapidly. The exact issue that is referenced in recall 20V469000. My vehicle is currently not eligible for this recall, based on a VIN search on Ford.com and from speaking to a Ford customer service rep. It's my understanding th
... at this problem can lead to engine failure or fire which is a significant risk to me and my family. No warning lamps or messages came on at any point. I only realized that the coolant tank was completely empty once I noticed that my heater was blowing cold air and did some internet research. My local Ford Dealer (DeNooyer Ford, Vicksburg, MI) has inspected and diagnosed, confirming that this is indeed the problem and that the vehicle requires a long block engine replacement. The quote for replacement starts at $8,000. If further inspection is needed from NHTSA, the vehicle will be available until I am able to replace the engine or sell.Read more
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