Rocky Road ice cream is packed in 2.5 gallon bulk, 1.5 gallon bulk, or half g...

Stop consuming the product immediately and do not donate or give it to others. Check the recall notice above for specific disposal or return instructions. Many food recalls ask you to throw the product away and retain the packaging for a possible refund from the retailer. If you purchased it online, check your order history — some retailers send recall notifications directly to customers. You do not need a receipt to report an issue or seek a refund; the fact of purchase is typically sufficient.

Listeria monocytogenes is one of the most serious foodborne pathogens. Unlike most bacteria, Listeria can grow at refrigerator temperatures (below 40°F), meaning refrigerating a contaminated product does not stop the risk. Symptoms can appear 1 to 4 weeks after eating contaminated food and may include fever, muscle aches, headache, stiff neck, confusion, and loss of balance. Listeriosis is particularly dangerous for pregnant women — infection can cause miscarriage, stillbirth, or premature delivery. If you consumed this recalled product and are in a high-risk group (pregnant, elderly, or immunocompromised), contact your doctor immediately even if you feel well.

Report foodborne illnesses and adverse food reactions to the FDA through the MedWatch Safety Reporting Portal at FDA.gov, or by calling 1-800-332-1088. You can also report issues directly to the FDA's Safety Reporting Portal at SafetyReporting.hhs.gov. If you believe there is an immediate public health risk, contact your local health department. Your report helps the FDA identify contamination patterns, initiate recalls faster, and protect other consumers from the same hazard. Include as much detail as possible: the product name, lot code, purchase date and location, and a description of your symptoms or findings.

The FDA assigns a status to each recall action throughout its lifecycle. "Ongoing" means the recall is active — the firm is still working to remove the product from commerce and notify consumers. "Completed" means the recall strategy has been implemented and the FDA has determined that the recalling firm has taken all appropriate steps to remove the product. "Terminated" means the FDA has reviewed the results and concluded the recall is complete. Even if a recall is marked as completed or terminated, you should still discard any recalled products you find at home — the recall status refers to the firm's compliance actions, not the safety of product still in consumers' possession.