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Alden's Cookies and Cream is an ice cream product. It is packaged in a 1.5 q...

FDA Recall #F-0298-2013 — Class II — September 20, 2012

Recall Summary

Recall NumberF-0298-2013
Date InitiatedSeptember 20, 2012
ClassificationClass II
StatusTerminated
TypeVoluntary: Firm initiated
Product TypeFood

Recalling Firm

FirmOregon Ice Cream, LLC
LocationEugene, OR

Product Description

Alden's Cookies and Cream is an ice cream product. It is packaged in a 1.5 quart (48 oz) cup. The LID of the recalled product is labeled in parts:"***ORGANIC***Alden's ICE CREAM***COOKIES 'n CREAM***1.5 QTS (1.42L)***". The CUP of the recalled product is labeled in parts: "***ORGANIC***Alden's ICE CREAM***CHOLOCATE CHOCOLATE CHIP***MFD. BY OREGON ICE CREAM***EUGENE, OR 97402***1-800-282-2202***www.aldensicecream.com***". The INGREDIENTS' STATEMENT on the cup is labeled in parts: "***ORGANIC MILK AND CREAM, ORGANIC EVAPORATED CANE JUICE, ORGANIC CHOCOLATE LIQUOR AND COCOA BUTTER, ORGANIC ALKALIZED COCOA, ORGANIC TAPIOCA SYRUP, ORGANIC PALM KERNEL OIL, ORGANIC VANILLA EXTRACTS, ORGANIC TAPIOCA STARCH, NON-GMO SOY LECITHIN, GUAR GUM, LOCUST BEAN GUM, XANTHAN GUM***".

Reason for Recall

Alden's Cookies and Cream was packaged in the wrong cup and a correct lid was used, but wheat was not declared on the finished product's label.

Classification

Class II — A situation in which use of, or exposure to, a violative product may cause temporary or medically reversible adverse health consequences, or where the probability of serious adverse health consequences is remote.

Distribution Pattern

Product was distributed to distribution centers in CA, CO, CT, IA, IN, NH, and PA.

Product Quantity

1400 cases/3 cups

Product Codes / Lot Numbers

12243 printed at the bottom of the cup

What Should You Do?

Stop consuming this product immediately. Check your home for the recalled item and dispose of it safely. If you experienced a health issue after consuming this product, contact your doctor and report it to the FDA MedWatch.

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Frequently Asked Questions

Stop consuming the product immediately and do not donate or give it to others. Check the recall notice above for specific disposal or return instructions. Many food recalls ask you to throw the product away and retain the packaging for a possible refund from the retailer. If you purchased it online, check your order history — some retailers send recall notifications directly to customers. You do not need a receipt to report an issue or seek a refund; the fact of purchase is typically sufficient.

In most cases, yes. Retailers are typically notified to accept returns of recalled products and issue refunds, regardless of whether you have a receipt. Check with the store where you purchased the item. Some manufacturers also offer direct refunds — contact the recalling firm using the information in the official recall notice. If you purchased the product online, contact the retailer's customer service with your order number. In either case, you generally do not need original packaging, though retaining the product label with the lot code or UPC can speed up the process.

Report foodborne illnesses and adverse food reactions to the FDA through the MedWatch Safety Reporting Portal at FDA.gov, or by calling 1-800-332-1088. You can also report issues directly to the FDA's Safety Reporting Portal at SafetyReporting.hhs.gov. If you believe there is an immediate public health risk, contact your local health department. Your report helps the FDA identify contamination patterns, initiate recalls faster, and protect other consumers from the same hazard. Include as much detail as possible: the product name, lot code, purchase date and location, and a description of your symptoms or findings.

The FDA assigns a status to each recall action throughout its lifecycle. "Ongoing" means the recall is active — the firm is still working to remove the product from commerce and notify consumers. "Completed" means the recall strategy has been implemented and the FDA has determined that the recalling firm has taken all appropriate steps to remove the product. "Terminated" means the FDA has reviewed the results and concluded the recall is complete. Even if a recall is marked as completed or terminated, you should still discard any recalled products you find at home — the recall status refers to the firm's compliance actions, not the safety of product still in consumers' possession.

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