Technical Service Bulletins (TSB)

BUICK — CRUZE, ENCORE, SONIC, TRAX (2012–2014) — 9 vehicle combinations

020000 SUSPENSION

This preliminary informational bulletin provides repair information for a customer concern of a bump, surge or engine vibration while stopped at idle with the transmission in Drive and their foot on the brake.

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BUICK — ATS, CANYON, COLORADO, CORVETTE, CTS, ELR, ESCALADE, ESCALADE ESV, IMPALA, LACROSSE, SIERRA 1500, SIERRA 2500, SIERRA DENALI, SILVERADO 1500, SILVERADO 2500, SRX, SUBURBAN, TAHOE, XTS, YUKON, YUKON XL (2013–2015) — 33 vehicle combinations

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

This Preliminary Information communication provides information to the technician about vehicles that navigation system has inaccurate estimated time of arrival. This is a normal operating characteristic of the New Generation Infotainment s

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BUICK — ATS, CANYON, COLORADO, CORVETTE, CTS, ELR, ESCALADE, ESCALADE ESV, IMPALA, LACROSSE, REGAL, SIERRA 1500, SIERRA 2500, SIERRA DENALI, SILVERADO 1500, SILVERADO 2500, SRX, SUBURBAN, TAHOE, XTS, YUKON, YUKON XL (2013–2015) — 40 vehicle combinations

353000 EQUIPMENT:ELECTRICAL

This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport b

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BUICK — ATS, CANYON, COLORADO, CORVETTE, CTS, ESCALADE, ESCALADE ESV, IMPALA, LACROSSE, REGAL, SIERRA 2500, SIERRA DENALI, SILVERADO 2500, SRX, SUBURBAN, TAHOE, XTS, YUKON, YUKON XL (2015) — 19 vehicle combinations

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

This Preliminary Information communication provides information to the technician about when listening to an iPod that the first song will still be displayed when the next song in the list is playing. If this concern is encountered, use the

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BUICK — 9-3, 9-5, 9-7X, ACADIA, ASTRA, ATS, AURA, AVALANCHE, AVEO, CAMARO, CANYON, CAPRICE, CAPTIVA, CITY EXPRESS, COBALT, COLORADO, CORVETTE, CRUZE, CT6, CTS, DTS, ELR, ENCLAVE, ENCORE, ENVOY, EQUINOX, ESCALADE, ESCALADE ESV, ESCALADE EXT, EXPRESS, G3, G5, G6, G8, GRAND PRIX, GTO, H2, H3, HHR, IMPALA, ION, LACROSSE, LUCERNE, MALIBU, MONTANA, MONTE CARLO, ORLANDO, OUTLOOK, PURSUIT, RAINIER, REGAL, RELAY, RENDEZVOUS, SAVANA, SIERRA, SIERRA 1500, SIERRA 2500, SIERRA CLASSIC, SIERRA DENALI, SILVERADO, SILVERADO 1500, SILVERADO 2500, SKY, SOLSTICE, SONIC, SPARK, SPARK EV, SRX, SS, STS, SUBURBAN, TAHOE, TERRAIN, TERRAZA, TORRENT, TRAILBLAZER, TRAVERSE, TRAX, UPLANDER, VERANO, VIBE, VOLT, VUE, XLR, XTS, YUKON, YUKON DENALI, YUKON DENALI XL, YUKON XL (2007–2016) — 454 vehicle combinations

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This informational bulletin provides dealership personnel with Global Warranty Management (GWM), Warranty Parts Center (WPC), and Parts Return Program information.

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BUICK — ATS, CANYON, COLORADO, CORVETTE, CTS, ESCALADE, ESCALADE ESV, IMPALA, LACROSSE, REGAL, SIERRA 2500, SIERRA DENALI, SILVERADO 2500, SRX, SUBURBAN, TAHOE, XTS, YUKON, YUKON XL (2015) — 19 vehicle combinations

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

This Preliminary Information communication provides information to the technician about vehicles that radio is inoperative, loss of sound, or their display is blank. Technician will need to cycle power to the radio and retest. If the radio

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BUICK — CAMARO, CRUZE, ENCORE, EQUINOX, MALIBU, ORLANDO, SS, TERRAIN, VERANO, VOLT (2014–2015) — 19 vehicle combinations

353000 EQUIPMENT:ELECTRICAL

This Preliminary Information communication provides information to the technician about vehicles that the clock time will change unwanted and become inaccurate. Technician should not replace any parts, General Motors is currently evaluating

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BUICK — CRUZE, EQUINOX, LACROSSE, REGAL, SRX, TERRAIN (2010–2012) — 11 vehicle combinations

118000 ELECTRICAL SYSTEM:SOFTWARE

13322B - CUSTOMER SATISFACTION PROGRAM (REVISED POPULATION AND SERVICE PROCEDURE). CERTAIN 2010 MODEL YEAR BUICK LACROSSE; CADILLAC SRX; CHEVROLET EQUINOX; GMC TERRAIN AND 2011 MODEL YEAR BUICK LACROSSE; BUICK REGAL; CADILLAC SRX; CHEVROLE

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BUICK — 9-3, 9-5, 9-7X, ACADIA, ALERO, ASTRA, ASTRO, ATS, AURA, AURORA, AVALANCHE, AVEO, AZTEK, BLAZER, BONNEVILLE, BRAVADA, C SERIES, CAMARO, CANYON, CAPRICE, CAPTIVA, CATERA, CAVALIER, CENTURY, CLASSIC, COBALT, COLORADO, CONVENTIONAL, CORVETTE, CRUZE, CTS, DEVILLE, DTS, ELDORADO, ELR, ENCLAVE, ENCORE, ENVOY, ENVOY XL, ENVOY XUV, EQUINOX, ESCALADE, ESCALADE ESV, ESCALADE EXT, EXPRESS, FIREBIRD, G SERIES, G3, G5, G6, G8, GRAND AM, GRAND PRIX, GTO, H2, H3, HHR, IMPALA, INTRIGUE, ION, JIMMY, JIMMY CLASSIC, L200, L300, LACROSSE, LESABRE, LUCERNE, LW200, MALIBU, METRO, MONTANA, MONTE CARLO, ORLANDO, OUTLOOK, PARK AVENUE, PRIZM, PURSUIT, RAINIER, REGAL, RELAY, RENDEZVOUS, RIVIERA, S10, SAFARI, SAVANA, SEVILLE, SIERRA, SIERRA 1500, SIERRA 2500, SIERRA CLASSIC, SIERRA DENALI, SILHOUETTE, SILVERADO, SILVERADO 1500, SILVERADO 2500, SKY, SL, SOLSTICE, SONIC, SONOMA, SPARK, SPARK EV, SRX, SS, SSR, STS, SUBURBAN, SUNFIRE, TAHOE, TERRAIN, TERRAZA, TOPKICK, TORRENT, TRACKER, TRAILBLAZER, TRANS SPORT, TRAVERSE, TRAX, UPLANDER, V SERIES, VENTURE, VERANO, VIBE, VOLT, VUE, W SERIES, WAVE, XLR, XTS, YUKON, YUKON DENALI, YUKON DENALI XL, YUKON XL (2000–2016) — 769 vehicle combinations

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

This informational bulletin provides information on a GM of Canada OnStar? cellular communication upgrade.

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BUICK — ENCLAVE, EQUINOX, IMPALA, LACROSSE, MALIBU, REGAL, SRX, TERRAIN, TRAVERSE, XTS (2015) — 10 vehicle combinations

100000 POWER TRAIN

This Preliminary Information communication advises the technician of a possible grind or growl noise from the transmission while moving. If the technician disassembles the transmission, technician may find a front differential drive pinion

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BUICK — ACADIA, ATS, CAMARO, CANYON, CAPTIVA, CITY EXPRESS, COLORADO, CORVETTE, CRUZE, CTS, ELR, ENCLAVE, ENCORE, EQUINOX, ESCALADE, ESCALADE ESV, EXPRESS, LACROSSE, MALIBU, REGAL, SAVANA, SIERRA 1500, SIERRA 2500, SIERRA DENALI, SILVERADO 2500, SONIC, SPARK, SPARK EV, SRX, SS, SUBURBAN, TAHOE, TERRAIN, TRAVERSE, TRAX, VERANO, VOLT, XTS, YUKON, YUKON XL (2014–2015) — 62 vehicle combinations

356000 EQUIPMENT ADAPTIVE/MOBILITY

This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motor

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BUICK — ATS, CORVETTE, CTS, ELR, ESCALADE, ESCALADE ESV, IMPALA, LACROSSE, REGAL, SIERRA 1500, SIERRA 2500, SIERRA DENALI, SILVERADO 1500, SILVERADO 2500, SRX, SUBURBAN, TAHOE, XTS, YUKON, YUKON XL (2013–2015) — 32 vehicle combinations

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

This Preliminary Information communication provides information to the technician about vehicles with a CD player is inoperative. Technician should cycle power to the CD play and retest. If the CD player starts working advise the customer t

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BUICK — CAPTIVA, EQUINOX, TERRAIN, VERANO (2010–2015) — 42 vehicle combinations

070000 FUEL SYSTEM, GASOLINE

This Preliminary Information communication provides information to the technician the steps on how to diagnose and repair vehicle that may have Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code

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BUICK — ACADIA, ATS, AURA, CAMARO, CANYON, CAPRICE, COLORADO, CTS, ENCLAVE, EQUINOX, G6, G8, IMPALA, LACROSSE, MALIBU, OUTLOOK, STS, TERRAIN, TORRENT, TRAVERSE, VUE, XTS (2007–2016) — 109 vehicle combinations

060000 ENGINE (PWS)

This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal

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BUICK — 4500 SERIES, 9-3, 9-5, 9-7X, ACADIA, ALERO, ALERO EXPORT, ASTRA, ASTRO, AURA, AURORA, AVALANCHE, AVALANCHE 1500, AVALANCHE 2500, AVEO, AZTEK, BLAZER, BONNEVILLE, BRAVADA, C SERIES, CAMARO, CANYON, CAPTIVA, CAPTIVA SPORT, CAVALIER, CENTURY, CLASSIC, COBALT, COLORADO, CONVENTIONAL, CORVETTE, CTS, DEVILLE, DTS, ELDORADO, ENCLAVE, ENVOY, ENVOY XL, ENVOY XUV, EPICA, EQUINOX, ESCALADE, ESCALADE ESV, ESCALADE EXT, ESCALADE EXT 1500, EXPRESS, F SERIES, FIREBIRD, G SERIES, G VAN BUS, G3, G5, G6, G8, GM, GRAND AM, GRAND PRIX, GTO, H2, H3, HHR, IMPALA, INTRIGUE, ION, JIMMY, JIMMY CLASSIC, L SERIES, L200, L300, LACROSSE, LESABRE, LUCERNE, LUMINA, LW200, M SERIES, MALIBU, MONTANA, MONTE CARLO, OPTRA, OUTLOOK, PARK AVENUE, PRIZM, PURSUIT, RAINIER, REGAL, RELAY, RENDEZVOUS, S10, SAFARI, SAVANA, SEVILLE, SIERRA 1500 HD, SIERRA 2500, SIERRA 2500 HD, SIERRA DENALI, SILHOUETTE, SILVERADO 1500, SILVERADO 1500 HD, SILVERADO 2500, SILVERADO 2500 HD, SKY, SL, SOLSTICE, SONOMA, SRX, SSR, STS, SUBURBAN, SUNFIRE, T SERIES, TAHOE, TERRAZA, TOPKICK, TORRENT, TRACKER, TRAILBLAZER, TRAVERSE, UPLANDER, VENTURE, VIBE, VUE, W SERIES C3 3500, W-SERIES, WAVE, XLR, YUKON, YUKON DENALI, YUKON DENALI XL, YUKON XL (2002–2016) — 1050 vehicle combinations

110000 ELECTRICAL SYSTEM

This Preliminary Information communication provides information to the technician about vehicles that are unable to receive OnStar Hands Free Calling calls and or the OnStar center is unable to perform remote services. Technician will need

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BUICK — 4500 SERIES, 9-3, 9-5, 9-7X, ACADIA, ALERO, ALERO EXPORT, ASTRA, ASTRO, ATS, AURA, AURORA, AVALANCHE, AVALANCHE 1500, AVALANCHE 2500, AVEO, AZTEK, B7, B7 MEDIUM DUTY, BLAZER, BONNEVILLE, BRAVADA, C SERIES, CAMARO, CANYON, CAPRICE, CAPTIVA, CAPTIVA SPORT, CATERA, CAVALIER, CENTURY, CHEVY VAN, CITY EXPRESS, CLASSIC, COBALT, COLORADO, CONVENTIONAL, CORVETTE, CRUZE, CTS, DEVILLE, DTS, ELDORADO, ELR, ENCLAVE, ENCORE, ENVOY, ENVOY XL, ENVOY XUV, EPICA, EQUINOX, ESCALADE, ESCALADE ESV, ESCALADE EXT, ESCALADE EXT 1500, EXPRESS, F SERIES, FIREBIRD, G SERIES, G VAN BUS, G3, G5, G6, G8, GM, GRAND AM, GRAND PRIX, GTO, H SERIES, H2, H3, HHR, IMPALA, INTRIGUE, ION, JIMMY, JIMMY CLASSIC, L SERIES, L200, L300, LACROSSE, LESABRE, LUCERNE, LUMINA, LW200, M SERIES, M VAN, M/L VAN, MALIBU, METRO, MONTANA, MONTE CARLO, OPTRA, ORLANDO, OUTLOOK, P SERIES, PARK AVENUE, PRIZM, PURSUIT, RAINIER, REGAL, RELAY, RENDEZVOUS, RIVIERA, S10, SAFARI, SAFARI (GMC), SAVANA, SEVILLE, SIERRA 1500, SIERRA 1500 HD, SIERRA 2500, SIERRA 2500 HD, SIERRA DENALI, SILHOUETTE, SILVERADO 1500, SILVERADO 1500 HD, SILVERADO 2500, SILVERADO 2500 HD, SILVERADO 3500, SILVERADO 3500 HD, SKY, SL, SOLSTICE, SONIC, SONOMA, SPARK, SPARK EV, SRX, SS, SSR, STS, SUBURBAN, SUNFIRE, T SERIES, TAHOE, TERRAIN, TERRAZA, TOPKICK, TORRENT, TRACKER, TRAILBLAZER, TRANS SPORT, TRAVERSE, TRAX, UPLANDER, V SERIES, VENTURE, VERANO, VIBE, VOLT, VUE, W SERIES, W SERIES C3 3500, W-SERIES, WAVE, XLR, XTS, YUKON, YUKON DENALI, YUKON DENALI XL, YUKON XL (2000–2016) — 909 vehicle combinations

110000 ELECTRICAL SYSTEM

This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan

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BUICK — ACADIA, CAPTIVA, ENCLAVE, TRAVERSE (2014–2015) — 8 vehicle combinations

353000 EQUIPMENT:ELECTRICAL

This Preliminary Information communication provides information to the technician about vehicles that may have a texting feature is unavailable at times or that the texting icon is greyed out at times. Technician should delete the vehicle f

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BUICK — CRUZE, EQUINOX, MALIBU, TERRAIN, VERANO, VOLT (2010–2014) — 22 vehicle combinations

016000 STEERING:ELECTRIC POWER ASSIST SYSTEM

14232A - SPECIAL COVERAGE (WARRANTY TRANSACTION INFORMATION REVISED). SOME 2012-2014 MODEL YEAR (MY) BUICK VERANO, 2011-2014 MY CHEVROLET CRUZE AND VOLT, 2010-2014 MY CHEVROLET EQUINOX AND GMC TERRAIN, AND 2013-2014 MY CHEVROLET MALIBU VEH

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BUICK — ACADIA, ATS, AVALANCHE, AVEO, CAMARO, CANYON, CAPRICE, CAPTIVA, CITY EXPRESS, COLORADO, CORVETTE, CRUZE, CTS, DTS, ELR, ENCLAVE, ENCORE, EQUINOX, ESCALADE, ESCALADE ESV, ESCALADE EXT, EXPRESS, G3, HHR, IMPALA, LACROSSE, LUCERNE, MALIBU, ORLANDO, REGAL, SAVANA, SIERRA 1500, SIERRA 2500, SIERRA DENALI, SILVERADO 1500, SILVERADO 2500, SILVERADO 3500, SONIC, SPARK, SPARK EV, SRX, SS, STS, SUBURBAN, TAHOE, TERRAIN, TRAVERSE, TRAX, VERANO, VOLT, XTS, YUKON, YUKON DENALI, YUKON DENALI XL, YUKON XL (2011–2015) — 195 vehicle combinations

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic Sy

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BUICK — ATS, CTS, IMPALA, MALIBU, REGAL (2013–2015) — 36 vehicle combinations

060000 ENGINE AND ENGINE COOLING

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that engine overheating, and/or poor heater performance, AC off message, and Malfunction Indicator Lamp illuminat

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BUICK — CAMARO, CRUZE, ENCORE, EQUINOX, LACROSSE, MALIBU, REGAL, SS, TERRAIN, VERANO, VOLT (2012–2015) — 72 vehicle combinations

284000 BACK OVER PREVENTION: CAMERA SYSTEM

This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the tr

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BUICK — ATS, CANYON, COLORADO, CORVETTE, CTS, ESCALADE, ESCALADE ESV, IMPALA, LACROSSE, REGAL, SIERRA 2500, SIERRA DENALI, SILVERADO 2500, SRX, SUBURBAN, TAHOE, XTS, YUKON, YUKON XL (2015) — 19 vehicle combinations

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

This Preliminary Information communication provides information to the technician about vehicles that have an inoperative radio. Technician may find Diagnostic Trouble Code U0184 stored in multiple modules. If the concern is present at the

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BUICK — ACADIA, ATS, AVALANCHE, AVEO, CAMARO, CANYON, CAPRICE, CAPTIVA, CASCADA, CITY EXPRESS, COLORADO, CORVETTE, CRUZE, CT6, CTS, DTS, ELR, ENCLAVE, ENCORE, ENVISION, EQUINOX, ESCALADE, ESCALADE ESV, ESCALADE EXT, EXPRESS, HHR, IMPALA, LACROSSE, LUCERNE, MALIBU, ORLANDO, REGAL, SAVANA, SIERRA 1500, SIERRA 2500, SIERRA DENALI, SILVERADO 1500, SILVERADO 2500, SILVERADO 3500, SONIC, SPARK, SPARK EV, SRX, SS, STS, SUBURBAN, TAHOE, TERRAIN, TRAVERSE, TRAX, VERANO, VOLT, XTS, YUKON, YUKON DENALI, YUKON DENALI XL, YUKON XL (2011–2016) — 238 vehicle combinations

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.

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BUICK — ENCORE, TRAX (2013–2015) — 5 vehicle combinations

152400 SEAT BELTS:REAR/OTHER:BUCKLE ASSEMBLY

CHEVROLET/BUICK: TSB CONTAINS A NOTIFICATION OF AN OWNER'S LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. DUE TO SEATBELT BUCKLE HEAD IN CONTACT WITH ISO FIXTURE, THE REAR SEATBELT BUCKLE COVER WILL BREAK OR IS BROKEN AND HAS FULLY SEPARAT

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BUICK — CRUZE, EQUINOX, MALIBU, TERRAIN, VERANO, VOLT (2010–2014) — 23 vehicle combinations

015000 STEERING:HYDRAULIC POWER ASSIST SYSTEM

GEMS/CHEVROLET/BUICK: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON SOME VEHICLES, THE STEERING WHEEL WOULD STICK IN STRAIGHT AHEAD POSITION AFTER LONG DISTANCE DRIVING ON STRAIGHT HIGHWAY DUE TO STEERING SYSTEM HAVING AN INCREASED FRIC

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