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TSB: BUICK CRUZE, EQUINOX, MALIBU, TERRAIN, VERANO, VOLT (2010–2014)

Bulletin 14232A — June 4, 2015

Bulletin Details

Bulletin ID14232A
ManufacturerBUICK
ModelsCRUZE, EQUINOX, MALIBU, TERRAIN, VERANO, VOLT
Model Years2010–2014
Date IssuedJune 4, 2015
Date Added to NHTSAJanuary 31, 2017
ComponentSTEERING:ELECTRIC POWER ASSIST SYSTEM
Vehicles Affected22 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

14232A - SPECIAL COVERAGE (WARRANTY TRANSACTION INFORMATION REVISED). SOME 2012-2014 MODEL YEAR (MY) BUICK VERANO, 2011-2014 MY CHEVROLET CRUZE AND VOLT, 2010-2014 MY CHEVROLET EQUINOX AND GMC TERRAIN, AND 2013-2014 MY CHEVROLET MALIBU VEH

Affected Vehicles

MakeModelYearComponent
CHEVROLET CRUZE 2014 016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
CHEVROLET EQUINOX 2014 016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
CHEVROLET MALIBU 2014 016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
GMC TERRAIN 2014 016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
BUICK VERANO 2014 016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
CHEVROLET VOLT 2014 016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
CHEVROLET CRUZE 2013 016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
CHEVROLET EQUINOX 2013 016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
CHEVROLET MALIBU 2013 016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
GMC TERRAIN 2013 016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
BUICK VERANO 2013 016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
CHEVROLET VOLT 2013 016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
CHEVROLET CRUZE 2012 016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
CHEVROLET EQUINOX 2012 016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
GMC TERRAIN 2012 016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
BUICK VERANO 2012 016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
CHEVROLET VOLT 2012 016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
CHEVROLET CRUZE 2011 016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
CHEVROLET EQUINOX 2011 016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
GMC TERRAIN 2011 016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
CHEVROLET VOLT 2011 016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
GMC TERRAIN 2010 016000 STEERING:ELECTRIC POWER ASSIST SYSTEM

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized BUICK dealer. Bring this bulletin ID (14232A) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

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Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.

Back to All TSBs