TSB: MERCEDES BENZ AMG ML63, C300, C350, C350E, C450, CLS450, GLE350, GLE350D, GLE450, GLE63S, ML350, ML400, ML500, ML550, SL550, SL63, SL63 AMG (2012–2022)

Bulletin LI82.20-P-073063 — February 16, 2022

Bulletin Details

Bulletin IDLI82.20-P-073063
ManufacturerMERCEDES BENZ
ModelsAMG ML63, C300, C350, C350E, C450, CLS450, GLE350, GLE350D, GLE450, GLE63S, ML350, ML400, ML500, ML550, SL550, SL63, SL63 AMG
Model Years2012–2022
Date IssuedFebruary 16, 2022
Date Added to NHTSAMarch 4, 2022
ComponentINTERIOR LIGHTING
Vehicles Affected52 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Complaint The touchpad dimming function does not work and the search lighting is either at maximum brightness or fully off (dependent upon dimming signal). Note: The dimming functions of the instrument cluster and head unit display are no

Affected Vehicles

MakeModelYearComponent
MERCEDES-BENZ C300 2022 330000 INTERIOR LIGHTING
MERCEDES-BENZ C300 2021 330000 INTERIOR LIGHTING
MERCEDES-BENZ C300 2020 330000 INTERIOR LIGHTING
MERCEDES-BENZ C350 2020 330000 INTERIOR LIGHTING
MERCEDES-BENZ C350E 2020 330000 INTERIOR LIGHTING
MERCEDES-BENZ CLS450 2020 330000 INTERIOR LIGHTING
MERCEDES-BENZ C300 2019 330000 INTERIOR LIGHTING
MERCEDES-BENZ C350E 2019 330000 INTERIOR LIGHTING
MERCEDES-BENZ CLS450 2019 330000 INTERIOR LIGHTING
MERCEDES-BENZ C300 2018 330000 INTERIOR LIGHTING
MERCEDES-BENZ C350E 2018 330000 INTERIOR LIGHTING
MERCEDES-BENZ GLE350 2018 330000 INTERIOR LIGHTING
MERCEDES-BENZ GLE63S 2018 330000 INTERIOR LIGHTING
MERCEDES-BENZ C300 2017 330000 INTERIOR LIGHTING
MERCEDES-BENZ C350 2017 330000 INTERIOR LIGHTING
MERCEDES-BENZ C350E 2017 330000 INTERIOR LIGHTING
MERCEDES-BENZ C450 2017 330000 INTERIOR LIGHTING
MERCEDES-BENZ GLE350 2017 330000 INTERIOR LIGHTING
MERCEDES-BENZ GLE450 2017 330000 INTERIOR LIGHTING
MERCEDES-BENZ GLE63S 2017 330000 INTERIOR LIGHTING
MERCEDES-BENZ C300 2016 330000 INTERIOR LIGHTING
MERCEDES-BENZ C350 2016 330000 INTERIOR LIGHTING
MERCEDES-BENZ C350E 2016 330000 INTERIOR LIGHTING
MERCEDES-BENZ C450 2016 330000 INTERIOR LIGHTING
MERCEDES-BENZ GLE350D 2016 330000 INTERIOR LIGHTING
MERCEDES-BENZ GLE450 2016 330000 INTERIOR LIGHTING
MERCEDES-BENZ GLE63S 2016 330000 INTERIOR LIGHTING
MERCEDES-BENZ SL550 2016 330000 INTERIOR LIGHTING
MERCEDES-BENZ SL63 AMG 2016 330000 INTERIOR LIGHTING
MERCEDES-BENZ AMG ML63 2015 330000 INTERIOR LIGHTING
MERCEDES-BENZ ML350 2015 330000 INTERIOR LIGHTING
MERCEDES-BENZ ML400 2015 330000 INTERIOR LIGHTING
MERCEDES-BENZ ML500 2015 330000 INTERIOR LIGHTING
MERCEDES-BENZ ML550 2015 330000 INTERIOR LIGHTING
MERCEDES-BENZ SL550 2015 330000 INTERIOR LIGHTING
MERCEDES-BENZ SL63 2015 330000 INTERIOR LIGHTING
MERCEDES-BENZ AMG ML63 2014 330000 INTERIOR LIGHTING
MERCEDES-BENZ ML350 2014 330000 INTERIOR LIGHTING
MERCEDES-BENZ ML400 2014 330000 INTERIOR LIGHTING
MERCEDES-BENZ ML500 2014 330000 INTERIOR LIGHTING
MERCEDES-BENZ ML550 2014 330000 INTERIOR LIGHTING
MERCEDES-BENZ SL550 2014 330000 INTERIOR LIGHTING
MERCEDES-BENZ SL63 2014 330000 INTERIOR LIGHTING
MERCEDES-BENZ AMG ML63 2013 330000 INTERIOR LIGHTING
MERCEDES-BENZ ML350 2013 330000 INTERIOR LIGHTING
MERCEDES-BENZ ML400 2013 330000 INTERIOR LIGHTING
MERCEDES-BENZ ML500 2013 330000 INTERIOR LIGHTING
MERCEDES-BENZ ML550 2013 330000 INTERIOR LIGHTING
MERCEDES-BENZ AMG ML63 2012 330000 INTERIOR LIGHTING
MERCEDES-BENZ ML350 2012 330000 INTERIOR LIGHTING
MERCEDES-BENZ ML500 2012 330000 INTERIOR LIGHTING
MERCEDES-BENZ ML550 2012 330000 INTERIOR LIGHTING

Related MERCEDES BENZ Recalls

CampaignModelYearComponentSummary
GLS 450 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 580 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLS63 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLE63 S 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 450E 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MERCEDES BENZ dealer. Bring this bulletin ID (LI82.20-P-073063) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.