TSB: MERCEDES BENZ AMG C43, AMG CLE53, AMG CLE63E S, AMG E53, AMG E53 S, AMG E63, AMG E63 S, AMG E63S, AMG GLC43, AMG GLC63, AMG GLC63 S, AMG GLC63E S, C300, C350, C350E, CLE 63S, CLE300, CLE450, E350, E350E, E450, E63 AMG, GLC300, GLC350, GLC350E, GLC63 (2016-2024)

Bulletin LI32.25-P-076956 - October 12, 2023

Bulletin Details

Bulletin IDLI32.25-P-076956
ManufacturerMERCEDES BENZ
ModelsAMG C43, AMG CLE53, AMG CLE63E S, AMG E53, AMG E53 S, AMG E63, AMG E63 S, AMG E63S, AMG GLC43, AMG GLC63, AMG GLC63 S, AMG GLC63E S, C300, C350, C350E, CLE 63S, CLE300, CLE450, E350, E350E, E450, E63 AMG, GLC300, GLC350, GLC350E, GLC63
Model Years2016-2024
Date IssuedOctober 12, 2023
Date Added to NHTSANovember 2, 2023
ComponentSUSPENSION
Vehicles Affected126 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Wheezing noises from the front shock absorbers when passing over surface undulations and rough road. The noises may become more conspicuous with warm damper oil. The flow noises of the damper oil are currently being analyzed. The wheez

Affected Vehicles

MakeModelYearComponent
MERCEDES-BENZ AMG C43 2024 020000 SUSPENSION
MERCEDES-BENZ AMG C43 2024 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ AMG CLE53 2024 020000 SUSPENSION
MERCEDES-BENZ AMG CLE53 2024 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ AMG CLE63E S 2024 020000 SUSPENSION
MERCEDES-BENZ AMG CLE63E S 2024 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ AMG GLC43 2024 020000 SUSPENSION
MERCEDES-BENZ AMG GLC43 2024 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ AMG GLC63E S 2024 020000 SUSPENSION
MERCEDES-BENZ AMG GLC63E S 2024 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ C300 2024 020000 SUSPENSION
MERCEDES-BENZ C300 2024 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ E350 2024 020000 SUSPENSION
MERCEDES-BENZ E350 2024 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ E450 2024 020000 SUSPENSION
MERCEDES-BENZ E450 2024 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ GLC300 2024 020000 SUSPENSION
MERCEDES-BENZ GLC300 2024 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ AMG C43 2023 020000 SUSPENSION
MERCEDES-BENZ AMG C43 2023 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ AMG E53 2023 020000 SUSPENSION
MERCEDES-BENZ AMG E53 2023 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ AMG E63 S 2023 020000 SUSPENSION
MERCEDES-BENZ AMG E63 S 2023 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ AMG GLC43 2023 020000 SUSPENSION
MERCEDES-BENZ AMG GLC43 2023 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ AMG GLC63 S 2023 020000 SUSPENSION
MERCEDES-BENZ AMG GLC63 S 2023 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ C300 2023 020000 SUSPENSION
MERCEDES-BENZ C300 2023 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ CLE300 2023 020000 SUSPENSION
MERCEDES-BENZ CLE300 2023 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ CLE450 2023 020000 SUSPENSION
MERCEDES-BENZ CLE450 2023 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ E350 2023 020000 SUSPENSION
MERCEDES-BENZ E350 2023 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ E450 2023 020000 SUSPENSION
MERCEDES-BENZ E450 2023 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ GLC300 2023 020000 SUSPENSION
MERCEDES-BENZ GLC300 2023 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ AMG C43 2022 020000 SUSPENSION
MERCEDES-BENZ AMG C43 2022 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ AMG E53 2022 020000 SUSPENSION
MERCEDES-BENZ AMG E53 2022 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ AMG E63 2022 020000 SUSPENSION
MERCEDES-BENZ AMG E63 2022 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ AMG E63S 2022 020000 SUSPENSION
MERCEDES-BENZ AMG E63S 2022 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ AMG GLC43 2022 020000 SUSPENSION
MERCEDES-BENZ AMG GLC43 2022 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ AMG GLC63 2022 020000 SUSPENSION
MERCEDES-BENZ AMG GLC63 2022 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ AMG GLC63 S 2022 020000 SUSPENSION
MERCEDES-BENZ AMG GLC63 S 2022 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ C300 2022 020000 SUSPENSION
MERCEDES-BENZ C300 2022 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ E350 2022 020000 SUSPENSION
MERCEDES-BENZ E350 2022 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ E450 2022 020000 SUSPENSION
MERCEDES-BENZ E450 2022 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ GLC300 2022 020000 SUSPENSION
MERCEDES-BENZ GLC300 2022 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ AMG C43 2021 020000 SUSPENSION
MERCEDES-BENZ AMG C43 2021 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ AMG E53 2021 020000 SUSPENSION
MERCEDES-BENZ AMG E53 2021 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ AMG E53 S 2021 020000 SUSPENSION
MERCEDES-BENZ AMG E53 S 2021 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ AMG E63 2021 020000 SUSPENSION
MERCEDES-BENZ AMG E63 2021 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ AMG E63S 2021 020000 SUSPENSION
MERCEDES-BENZ AMG E63S 2021 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ AMG GLC43 2021 020000 SUSPENSION
MERCEDES-BENZ AMG GLC43 2021 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ AMG GLC63 2021 020000 SUSPENSION
MERCEDES-BENZ AMG GLC63 2021 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ AMG GLC63 S 2021 020000 SUSPENSION
MERCEDES-BENZ AMG GLC63 S 2021 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ C300 2021 020000 SUSPENSION
MERCEDES-BENZ C300 2021 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ E350 2021 020000 SUSPENSION
MERCEDES-BENZ E350 2021 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ E350E 2021 020000 SUSPENSION
MERCEDES-BENZ E350E 2021 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ E450 2021 020000 SUSPENSION
MERCEDES-BENZ E450 2021 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ GLC300 2021 020000 SUSPENSION
MERCEDES-BENZ GLC300 2021 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ GLC350E 2021 020000 SUSPENSION
MERCEDES-BENZ GLC350E 2021 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ AMG C43 2020 020000 SUSPENSION
MERCEDES-BENZ AMG C43 2020 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ AMG E53 2020 020000 SUSPENSION
MERCEDES-BENZ AMG E53 2020 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ AMG E63 2020 020000 SUSPENSION
MERCEDES-BENZ AMG E63 2020 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ AMG E63S 2020 020000 SUSPENSION
MERCEDES-BENZ AMG E63S 2020 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ AMG GLC43 2020 020000 SUSPENSION
MERCEDES-BENZ AMG GLC43 2020 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ AMG GLC63 2020 020000 SUSPENSION
MERCEDES-BENZ AMG GLC63 2020 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ AMG GLC63 S 2020 020000 SUSPENSION
MERCEDES-BENZ AMG GLC63 S 2020 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ C300 2020 020000 SUSPENSION
MERCEDES-BENZ C300 2020 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ C350 2020 020000 SUSPENSION
MERCEDES-BENZ C350 2020 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ C350E 2020 020000 SUSPENSION
MERCEDES-BENZ C350E 2020 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ E350 2020 020000 SUSPENSION
MERCEDES-BENZ E350 2020 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ E450 2020 020000 SUSPENSION
MERCEDES-BENZ E450 2020 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ E63 AMG 2020 020000 SUSPENSION
MERCEDES-BENZ E63 AMG 2020 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ GLC300 2020 020000 SUSPENSION
MERCEDES-BENZ GLC300 2020 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ GLC350 2020 020000 SUSPENSION
MERCEDES-BENZ GLC350 2020 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ GLC350E 2020 020000 SUSPENSION
MERCEDES-BENZ GLC350E 2020 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ GLC63 2020 020000 SUSPENSION
MERCEDES-BENZ GLC63 2020 021300 SUSPENSION:FRONT:SHOCK ABSORBER
MERCEDES-BENZ CLE 63S 2016 020000 SUSPENSION
MERCEDES-BENZ CLE 63S 2016 021300 SUSPENSION:FRONT:SHOCK ABSORBER

Related MERCEDES BENZ Recalls

CampaignModelYearComponentSummary
GLE 580 4MATIC 2026 SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 AMG GLS 63 4MATIC+, ...
GLE 350 2026 SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 AMG GLS 63 4MATIC+, ...
GLE 450E 4MATIC 2026 SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 AMG GLS 63 4MATIC+, ...
GLS 450 4MATIC 2026 SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 AMG GLS 63 4MATIC+, ...
GLS 580 4MATIC 2026 SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 AMG GLS 63 4MATIC+, ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MERCEDES BENZ dealer. Bring this bulletin ID (LI32.25-P-076956) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.