TSB: MERCEDES BENZ AMG GLA45, C180, C190, C204, C204.9, C250, C300, C350, GLA250, MERCEDES-BENZ, S350, S400, S450, S550, S600, S63 (2013–2019)

Bulletin LI82 85-P-068646 — August 9, 2018

Bulletin Details

Bulletin IDLI82 85-P-068646
ManufacturerMERCEDES BENZ
ModelsAMG GLA45, C180, C190, C204, C204.9, C250, C300, C350, GLA250, MERCEDES-BENZ, S350, S400, S450, S550, S600, S63
Model Years2013–2019
Date IssuedAugust 9, 2018
Date Added to NHTSADecember 17, 2018
ComponentEQUIPMENT
Vehicles Affected25 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

MB App iHeart Radio is no longer available after a head unit update

Affected Vehicles

MakeModelYearComponent
MERCEDES-BENZ GLA250 2019 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ AMG GLA45 2018 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ GLA250 2018 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ AMG GLA45 2017 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ GLA250 2017 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ AMG GLA45 2016 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ GLA250 2016 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ AMG GLA45 2015 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ GLA250 2015 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ C180 2014 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ C190 2014 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ C204 2014 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ C204.9 2014 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ C250 2014 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ C300 2014 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ C350 2014 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ S550 2014 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ S63 2014 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ S350 2013 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ S400 2013 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ S450 2013 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ S550 2013 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ S600 2013 353000 EQUIPMENT:ELECTRICAL
MERCEDES-BENZ MERCEDES-BENZ 350000 EQUIPMENT
MERCEDES-BENZ MERCEDES-BENZ 353000 EQUIPMENT:ELECTRICAL

Related MERCEDES BENZ Recalls

CampaignModelYearComponentSummary
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GLE 580 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLS63 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLE63 S 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 450E 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MERCEDES BENZ dealer. Bring this bulletin ID (LI82 85-P-068646) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.