TSB: MERCEDES BENZ A176, B242, B246, C205, CLA117, CLS218, E207, E213, E238, GLC, GLE, M166, MERCEDES-BENZ, S217, S222, SL231, SLK172 (2010–2020)

Bulletin LI82 85-P-065949 — June 6, 2017

Bulletin Details

Bulletin IDLI82 85-P-065949
ManufacturerMERCEDES BENZ
ModelsA176, B242, B246, C205, CLA117, CLS218, E207, E213, E238, GLC, GLE, M166, MERCEDES-BENZ, S217, S222, SL231, SLK172
Model Years2010–2020
Date IssuedJune 6, 2017
Date Added to NHTSAApril 15, 2019
ComponentELECTRICAL SYSTEM
Vehicles Affected138 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Message "SOS - Service Not Activated" in instrument cluster

Affected Vehicles

MakeModelYearComponent
MERCEDES-BENZ GLE 2020 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE 2020 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C205 2019 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C205 2019 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ E213 2019 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E213 2019 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ E238 2019 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E238 2019 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ GLE 2019 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE 2019 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ S217 2019 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ S217 2019 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ S222 2019 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ S222 2019 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C205 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C205 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ E213 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E213 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ E238 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E238 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ GLC 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLC 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ GLE 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ S217 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ S217 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ S222 2018 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ S222 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C205 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C205 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ E207 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E207 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ E213 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E213 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ E238 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E238 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ GLC 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLC 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ GLE 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ S217 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ S217 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ S222 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ S222 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ SL231 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SL231 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ SLK172 2017 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SLK172 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C205 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C205 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ E207 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E207 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ E213 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E213 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ GLE 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ S217 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ S217 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ S222 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ S222 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ SL231 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SL231 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ SLK172 2016 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SLK172 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ C205 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C205 2015 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ E207 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E207 2015 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ GLC 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLC 2015 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ SLK172 2015 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SLK172 2015 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ E207 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E207 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ M166 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ M166 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ SL231 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SL231 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ SLK172 2014 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SLK172 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ A176 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ A176 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ B242 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ B242 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ B246 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ B246 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ CLA117 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLA117 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ CLS218 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS218 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ E207 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E207 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ M166 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ M166 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ SL231 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SL231 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ SLK172 2013 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SLK172 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ A176 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ A176 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ B242 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ B242 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ B246 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ B246 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ CLA117 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLA117 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ CLS218 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS218 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ E207 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E207 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ M166 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ M166 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ SL231 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SL231 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ SLK172 2012 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SLK172 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ A176 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ A176 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ B242 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ B242 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ B246 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ B246 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ CLA117 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLA117 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ CLS218 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ CLS218 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ E207 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ E207 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ M166 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ M166 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ SL231 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SL231 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ SLK172 2011 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ SLK172 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ M166 2010 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ M166 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MERCEDES-BENZ MERCEDES-BENZ 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ MERCEDES-BENZ 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Related MERCEDES BENZ Recalls

CampaignModelYearComponentSummary
GLS 450 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 580 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLS63 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLE63 S 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 450E 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MERCEDES BENZ dealer. Bring this bulletin ID (LI82 85-P-065949) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.