TSB: MERCEDES BENZ AMG GLE43, AMG GLE63, GLE350, GLE350 E, GLE350D, GLE350E, GLE450, GLE580, GLS450, GLS580, GLS600, MERCEDES-BENZ, ML350, ML450, ML500, ML550 (2001–2021)

Bulletin LI68.20-P-070037 — April 20, 2020

Bulletin Details

Bulletin IDLI68.20-P-070037
ManufacturerMERCEDES BENZ
ModelsAMG GLE43, AMG GLE63, GLE350, GLE350 E, GLE350D, GLE350E, GLE450, GLE580, GLS450, GLS580, GLS600, MERCEDES-BENZ, ML350, ML450, ML500, ML550
Model Years2001–2021
Date IssuedApril 20, 2020
Date Added to NHTSAMay 3, 2021
ComponentEQUIPMENT
Vehicles Affected66 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Armrest In Center Console (Front) Only Opens On One Side Or Not At All - Model Series 167

Affected Vehicles

MakeModelYearComponent
MERCEDES-BENZ GLE350 2021 350000 EQUIPMENT
MERCEDES-BENZ GLE350 2021 350000 EQUIPMENT
MERCEDES-BENZ GLE350E 2021 350000 EQUIPMENT
MERCEDES-BENZ GLE350E 2021 350000 EQUIPMENT
MERCEDES-BENZ GLE450 2021 350000 EQUIPMENT
MERCEDES-BENZ GLE450 2021 350000 EQUIPMENT
MERCEDES-BENZ GLE580 2021 350000 EQUIPMENT
MERCEDES-BENZ GLS450 2021 350000 EQUIPMENT
MERCEDES-BENZ GLS580 2021 350000 EQUIPMENT
MERCEDES-MAYBACH GLS600 2021 350000 EQUIPMENT
MERCEDES-BENZ AMG GLE43 2020 350000 EQUIPMENT
MERCEDES-BENZ GLE350 2020 350000 EQUIPMENT
MERCEDES-BENZ GLE350 2020 350000 EQUIPMENT
MERCEDES-BENZ GLE350 E 2020 350000 EQUIPMENT
MERCEDES-BENZ GLE350 E 2020 350000 EQUIPMENT
MERCEDES-BENZ GLE450 2020 350000 EQUIPMENT
MERCEDES-BENZ GLE450 2020 350000 EQUIPMENT
MERCEDES-BENZ GLE580 2020 350000 EQUIPMENT
MERCEDES-BENZ GLS450 2020 350000 EQUIPMENT
MERCEDES-BENZ GLS580 2020 350000 EQUIPMENT
MERCEDES-BENZ AMG GLE63 2019 350000 EQUIPMENT
MERCEDES-BENZ GLE350 2019 350000 EQUIPMENT
MERCEDES-BENZ GLE450 2017 350000 EQUIPMENT
MERCEDES-BENZ GLE350D 2016 350000 EQUIPMENT
MERCEDES-BENZ ML350 2015 350000 EQUIPMENT
MERCEDES-BENZ ML500 2015 350000 EQUIPMENT
MERCEDES-BENZ ML550 2015 350000 EQUIPMENT
MERCEDES-BENZ ML350 2014 350000 EQUIPMENT
MERCEDES-BENZ ML500 2014 350000 EQUIPMENT
MERCEDES-BENZ ML550 2014 350000 EQUIPMENT
MERCEDES-BENZ ML350 2013 350000 EQUIPMENT
MERCEDES-BENZ ML500 2013 350000 EQUIPMENT
MERCEDES-BENZ ML550 2013 350000 EQUIPMENT
MERCEDES-BENZ ML350 2012 350000 EQUIPMENT
MERCEDES-BENZ ML500 2012 350000 EQUIPMENT
MERCEDES-BENZ ML550 2012 350000 EQUIPMENT
MERCEDES-BENZ ML350 2011 350000 EQUIPMENT
MERCEDES-BENZ ML450 2011 350000 EQUIPMENT
MERCEDES-BENZ ML500 2011 350000 EQUIPMENT
MERCEDES-BENZ ML550 2011 350000 EQUIPMENT
MERCEDES-BENZ ML350 2010 350000 EQUIPMENT
MERCEDES-BENZ ML450 2010 350000 EQUIPMENT
MERCEDES-BENZ ML500 2010 350000 EQUIPMENT
MERCEDES-BENZ ML550 2010 350000 EQUIPMENT
MERCEDES-BENZ ML350 2009 350000 EQUIPMENT
MERCEDES-BENZ ML500 2009 350000 EQUIPMENT
MERCEDES-BENZ ML550 2009 350000 EQUIPMENT
MERCEDES-BENZ ML350 2008 350000 EQUIPMENT
MERCEDES-BENZ ML500 2008 350000 EQUIPMENT
MERCEDES-BENZ ML550 2008 350000 EQUIPMENT
MERCEDES-BENZ ML350 2007 350000 EQUIPMENT
MERCEDES-BENZ ML500 2007 350000 EQUIPMENT
MERCEDES-BENZ ML550 2007 350000 EQUIPMENT
MERCEDES-BENZ ML350 2006 350000 EQUIPMENT
MERCEDES-BENZ ML500 2006 350000 EQUIPMENT
MERCEDES-BENZ ML550 2006 350000 EQUIPMENT
MERCEDES-BENZ ML350 2005 350000 EQUIPMENT
MERCEDES-BENZ ML500 2005 350000 EQUIPMENT
MERCEDES-BENZ ML550 2005 350000 EQUIPMENT
MERCEDES-BENZ ML350 2004 350000 EQUIPMENT
MERCEDES-BENZ ML500 2004 350000 EQUIPMENT
MERCEDES-BENZ ML350 2003 350000 EQUIPMENT
MERCEDES-BENZ ML500 2003 350000 EQUIPMENT
MERCEDES-BENZ ML500 2002 350000 EQUIPMENT
MERCEDES-BENZ ML350 2001 350000 EQUIPMENT
MERCEDES-BENZ MERCEDES-BENZ 350000 EQUIPMENT

Related MERCEDES BENZ Recalls

CampaignModelYearComponentSummary
GLS 450 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 580 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLS63 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLE63 S 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 450E 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MERCEDES BENZ dealer. Bring this bulletin ID (LI68.20-P-070037) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.